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Explore a 40 hours of learning, comprehensive range of Health and Social Care skills with our bundled courses. The Health and Social Care Level 3 course provides a strong foundation in this field, equipping you with the necessary knowledge and skills for delivering quality care. From understanding regulations to mastering communication, this course prepares you for a fulfilling career in healthcare and social services. Caring for the Elderly course focuses specifically on the unique needs of senior citizens. Discover specialized care approaches, learn about common age-related conditions, and develop strategies for promoting the well-being of older adults. Gain valuable insights and techniques for providing compassionate and dignified care, making a positive impact on the lives of elderly individuals. Delve into the realm of mental health with our courses on Dialectical Behaviour Therapy (DBT) and Advanced Cognitive Behavioural Therapy (CBT). The Dialectical Behaviour Therapy course equips you with the skills to assist individuals facing emotional regulation challenges and self-destructive behaviors. Learn various therapeutic techniques and interventions to provide effective support and facilitate positive change. Building upon the foundation of CBT, the Advanced Cognitive Behavioural Therapy course delves deeper into the theory and application of this evidence-based approach. Acquire advanced techniques for treating complex mental health conditions like anxiety disorders, depression, and personality disorders. Develop expertise in developing tailored treatment plans and challenging negative thought patterns to help individuals achieve lasting positive change.

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Have you ever felt unsure how to support a colleague struggling with mental health? In the UK, 1 in 4 people experience mental health issues each year, and these can significantly impact the workplace. This Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace bundle equips you with the knowledge and skills to navigate these situations confidently. But that's not all. When you enrol in the Online Training Bundle, you'll receive 25 CPD-Accredited PDF Certificate, Hard Copy Certificates, and our exclusive Student ID card, all absolutely FREE. Courses Are Included In this Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace Career Bundle: Course 01: Mental Health First Aid and Advocacy in the Workplace Course 02: Mental Health Nursing Level 3 - CPD Accredited Course 03: Youth Mental Health Course 04: Positive Mental Health Awareness Course 05: Mental Health and Psychiatry Training Course 06: Counselling Skills Training Course 07: Life Coaching and Counselling Course 08: Suicide Prevention Course 09: Positive Psychology Masterclass Course 10: Diploma in Substance Misuse Awareness Course 11: Addiction and Mental Health - Dual Diagnosis Course 12: Psychology & Treatment of Addiction Course 13: Drugs and Alcohol Awareness Training - Online Certification Course 14: Domestic Violence and Abuse Awareness Course 15: Clinical Psychology Course 16: Emotional Intelligence and Human Behaviour Course 17: Psychology of Anxiety and Stress Disorders Course 18: Schizophrenia Awareness Course 19: Schema Psychotherapy for BPD (Borderline Personality Disorder) Course 20: Bipolar Disorder Awareness Course 21: CBT for Eating Disorders Course 22: Life Coaching and Mindfulness Diploma Course 23: Safety & Precautions in Medication Management Course 24: Anti-Social Behaviour Course Course 25: Communication & Information Handling in Care Designed to cater to the needs of both seasoned professionals and aspiring newcomers, this bundle is a comprehensive programme that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. Learning Outcomes of Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace Identify common mental health conditions and their signs & symptoms. Apply Mental Health First Aid techniques to provide initial support. Develop effective communication and listening skills for sensitive conversations. Advocate for workplace policies and practices that promote mental well-being. Identify and challenge the stigma surrounding mental health in the workplace. Build resilience and self-care strategies for your own mental well-being. Enrol in Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace today and take the first step towards achieving your goals and dreams Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Level 2 Certificate in Mental Health First Aid Get a free student ID card with Level 2 Certificate in Mental Health First Aid Training This bundle is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Level 2 Certificate in Mental Health First Aid course materials The Level 2 Certificate in Mental Health First Aid comes with 24/7 tutor support Start your learning journey straightaway! Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. First Aider Mental Health Advocate Workplace Wellbeing Specialist Youth Worker Addiction Counsellor Domestic Violence Support Worker Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Growing Business with Proper Branding Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Growing Business with Proper Branding Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Growing Business with Proper Branding bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Growing Business with Proper Branding Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Growing Business with Proper Branding Career Bundle: Course 01: Neuroscience for Personal Branding Course 02: Branding Your Business Course 03: Business Branding For Small Businesses Course 04: Brand Building Management Course 05: Personal Branding Course Course 06: Advanced Diploma in Digital Marketing Course 07: Corporate Social Responsibility (CSR) Course 08: Advanced Diploma in Social Media Marketing Course 09: Marketing Secrets for High Sales Course 10: Youtube Marketing Strategy Course 11: Leadership and Management Course Course 12: Strategic Planning and Analysis for Marketing Course 13: Video Marketing Strategy Course 14: Certificate in Purchasing and Procurement Course 15: Patient Customer Service Training Course 16: PR: Public Relations Course 17: Facebook Marketing Strategy for Business Course 18: Lead Generation with Attraction Marketing for Business Course 19: Email Marketing Masterclass Course 20: Complete Communication Skills Master Class for Life Course 21: Complete Online Marketing & Advertising Course Course 22: Visual Merchandising Diploma Course 23: Stakeholder Management Course 24: Linkedin Marketing for Business Course 25: Corporate Risk And Crisis Management - Online Course Course 26: Marketing Communication Course 27: Operations Management Course 28: Building a Professional Brand Using LinkedIn Course 29: Marketing Strategies for Business Course 30: Diploma in Risk Management Level 7 With Growing Business with Proper Branding, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Growing Business with Proper Branding today and take the first step towards achieving your goals and dreams. Why buy this Branding? Free CPD Accredited Certificate upon completion of this Bundle. Get a free student ID card with this Bundle. Lifetime access to the course materials Get instant access to this Growing Business with Proper Branding course Learn Growing Business with Proper Branding from anywhere in the world 24/7 tutor support with the Growing Business with Proper Branding course. Start your learning journey straightaway with our Growing Business with Proper Branding Training! Growing Business with Proper Branding premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Growing Business with Proper Branding is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Growing Business with Proper Branding course. After passing the Growing Business with Proper Branding exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Growing Business with Proper Branding course is ideal for: Students seeking mastery in Growing Business with Proper Branding Professionals seeking to enhance Growing Business with Proper Branding skills Individuals looking for a Growing Business with Proper Branding-related career. Anyone passionate about Growing Business with Proper Branding Requirements This Growing Business with Proper Branding doesn't require prior experience and is suitable for diverse learners. Career path This Growing Business with Proper Branding bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem : Assertiveness Skill Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem : Assertiveness Skill Course is a good place to start. This comprehensive Self Esteem : Assertiveness Skill Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem : Assertiveness Skill Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem : Assertiveness Skill Course is perfect for you in this regard. Learning Outcomes After completing Self Esteem : Assertiveness Skill course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem : Assertiveness Skill Course Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem : Assertiveness Skill Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Self Esteem : Assertiveness Skill Course Course 01: Self Esteem : Assertiveness Skill Course 02: Anger Management Course 03: Communication Skills Course ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Self Esteem : Assertiveness Skill course ] This comprehensive and accurate Self Esteem : Assertiveness Skill Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem : Assertiveness Skill Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem : Assertiveness Skill Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem : Assertiveness Skill Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem : Assertiveness Skill Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem : Assertiveness Skill Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem : Assertiveness Skill Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem : Assertiveness Skill *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Free Courses: ------------------------- ***Anger Management*** Course Curriculum Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------------- ***Communication Skills Course*** Course Curriculum Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------------- Assessment Method After completing each module of the Self Esteem : Assertiveness Skill, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem : Assertiveness Skill, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Self Esteem : Assertiveness Skill because it does not require any advanced knowledge or skills. Students who intend to enrol in must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem : Assertiveness Skill course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem and Assertiveness Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem and Assertiveness Course is a good place to start. This comprehensive Self Esteem and Assertiveness Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem and Assertiveness Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem and AssertivenessCourse is perfect for you in this regard. Learning Outcomes After completing Self Esteem and Assertiveness course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem and Assertiveness Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem and Assertiveness Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Self Esteem and Assertiveness Bundle Course Course 01: Self Esteem and Assertiveness Skill Course 02: Anger Management Course 03: Communication Skills Course ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Self Esteem and Assertiveness course ] This comprehensive and accurate Self Esteem and Assertiveness Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem and Assertiveness Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem and Assertiveness Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem and Assertiveness Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem and Assertiveness Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem and Assertiveness Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem and Assertiveness Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem and Assertiveness Course *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Other Courses: ------------------------- ***Communication Skills Course*** Course Curriculum Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------------- ***Anger Management*** Course Curriculum Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------------- Assessment Method After completing each module of the Self Esteem and Assertiveness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem and Assertiveness Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Self Esteem and Assertiveness Course is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Students who intend to enrol in Self Esteem and Assertiveness Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem and Assertiveness course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started Pursuing a Diploma in E-Commerce is a highly valuable choice in the current landscape, given its prominent role in the IT industry. The increasing impact of websites on consumer perception and engagement has prompted leading organizations to actively seek out top-tier Merchandisers. Grasp and apply IT principles in diverse business settings. Apply IT principles within a specialized context. Enhance learners' employability by connecting management theories with real-world IT applications. Analyse problem-solving methods tailored to business and industry needs. Gather, review, and analyse information from a broad array of sources. Proficiently utilize verbal and communication skills. Demonstrate both independent and collaborative work abilities. Take charge of personal development and growth. Key Benefits Key Benefits: Pursuing a Diploma in E-Commerce is a highly valuable choice in the current landscape, given its prominent role in the IT industry. The increasing impact of websites on consumer perception and engagement has prompted leading organizations to actively seek out top-tier Merchandisers. Grasp and apply IT principles in diverse business settings. Apply IT principles within a specialized context. Enhance learners' employability by connecting management theories with real-world IT applications. Analyse problem-solving methods tailored to business and industry needs. Gather, review, and analyse information from a broad array of sources. Proficiently utilize verbal and communication skills. Demonstrate both independent and collaborative work abilities. Take charge of personal development and growth. Key Highlights Are you a practicing IT Professional seeking greater knowledge and understanding of the industry, and to support your development into senior positions? Then, the Qualifi Level 4 Diploma in Information Technology - E-Commerce is the ideal starting point for your career journey. • The course will help you forge a career and prepare individuals to become professional staff and managers of the future in the health and social care sector. • Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exams. • With the School of Business and Technology London, you can complete the qualification at your own pace by choosing online or blended learning from the comfort of your home. • Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. • Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. • If you choose the blended learning course, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 4 Diploma in Information Technology - E-Commerce, graduates may pursue various career paths in education and training, such as: • E-commerce Manager; with an estimated average salary of £44,925 per annum • Digital Marketing Specialist; with an estimated average salary of £33,000 per annum • E-commerce Developer; with an estimated average salary of between £50,000 per annum • Online Merchandiser; with an estimated average salary of £31,984 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only)   Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, individuals should meet the following criteria: • Should have a certain level of proficiency and hold a Qualification at Level 3, such as an 'A' LEVEL or any vocational certificate. • They should be actively pursuing additional professional development to acquire job-related skills and practical knowledge. • International students whose first language is not English will need to have a score of 6 or above in IELTS (International English Language Testing System). Progression Learners who successfully complete any of the corresponding QUALIFI Level 4 Diplomas in IT - E Commerce have various advancement options, including:   • Transitioning to the QUALIFI Level 5 Diplomas in IT-E Commerce. • Moving on to the second year of undergraduate programs in fields like Computer Science, Information Technology, or related disciplines. • Entering the workforce directly in a relevant professional capacity. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Information Technology and IT Ethics. Reference No : L/617/6692 Credit : 20 || TQT : 200 The objective of this unit is to enhance learners' understanding and utilization of information technology, encompassing the utilization of standard office applications for the creation of documents and presentations. UNIT2- Mathematics and Statistics for IT Reference No : R/617/6693 Credit : 20 || TQT : 200 The primary goal of this unit is to offer learners the chance to acquire proficiency in mathematics and statistics, equipping them with the mathematical capabilities necessary to analyze and resolve problems, thereby preparing them for roles within the IT field. UNIT3- PC Maintenance and Operating Systems. Reference No : Y/617/6694 Credit : 20 || TQT : 200 The objective of this unit is to impart knowledge regarding personal computer hardware. Successfully completing this unit will empower learners to perform tasks such as installing a computer system unit and operating system, as well as conducting troubleshooting procedures. UNIT4- Computer Graphics Editing and Database Concepts Reference No : D/617/6695 Credit : 20 || TQT : 200 The purpose of this unit is to elucidate the concepts of photo editing. This knowledge will empower learners to seamlessly integrate photos into documents, such as user manuals and the IT infrastructure documentation of an organization. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Description English is a notoriously difficult language to get right, especially when it comes to its written form. The rules of English grammar can seem arbitrary and are difficult even for native speakers to grasp fully. However, as complicated and difficult as mastering English grammar can be, it is an essential part of improving your written and verbal communication. Without these skills, you may find it hard to get your message across in a way that others can easily understand. This course introduces you to the basics behind English grammar. By going through both modules, you can learn enough about the rules of grammar to instantly improve your writing. We begin by talking about the nine parts of speech in detail, reviewing how to properly use each one. Next, we move on to talk about the rules surrounding punctuation marks. Finally, we leave you with a few points that you can keep in mind, when you are proofreading your work. You Will Learn: The difference between a noun, a pronoun and a proper noun When to use adverbs and adjectives and how to use them properly The rules of comma use, including a discussion about the Oxford comma How to properly use apostrophes and when to avoid using them The difference between a run-on sentence, a comma splice and a sentence fragment, along with how to avoid each one in your work Benefits of Taking This Course: Understand why it is important to work on and perfect your grammar Ensure your message is clearly understood by your audience Learn about the four most common mistakes that people make when writing and how to avoid them If you are a non-native English speaker, you can learn more about the rules of grammar, helping to improve your grasp of the language, resulting in better communication skills If you are a native English speaker, this course can help you take your writing to the next level Course Modules/Lessons Module 01: Parts of Speech Module 02: Punctuation and Improving Your Writing  

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost