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Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Project Management Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. In today’s challenging economic environment, project managers, senior management, and professional needs to understand the fundamental supportive and strategic role that project management plays in business. If companies are to pursue their plans for stability and growth they need to cease seeing project management as a functional activity and place it at the core of their business processes. At the same time, project managers and planners share the responsibility to engage better on a business basis with senior executives. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Project Management Programme right for me? Some project managers train specifically for a professional role in project management right from the start, whilst others progress through their organization in different roles, and at some point identify project management as a role they would like to take on. Sometimes it is a role that you fall into by accident or one that is thrust upon you; so practical experience is often gained before becoming certified. If you are contemplating a career change then there are several things you should consider. Firstly, you must consider if you think you have the right sort of personality to become a project manager, for instance: Are you comfortable taking the lead role in a high-pressure situation? Have you got the ability to effectively manage resources on a large scale? Can you think on your feet and quickly react to change? Do you have good problem-solving skills? Do you have experience with finance to manage large budgets? Can you be honest, and say ‘No’ to staff and management when required? Can you be decisive when required, and accept responsibility for your decisions? If you answered yes to most of these questions then a career in project management is definitely worth considering. As long as you’re proficient in most of the above, you can learn the remaining aspects through good additional training. Why SEMP Project Management?  This non-credit-bearing course is designed to provide benefits to the managers and directors of a project and to an Organization, through the controllable use of resources and the ability to manage business and project risk more effectively. It embodies established and proven best practices in project management. It is widely recognized and understood, providing a common language for all participants in a project. It encourages formal recognition of responsibilities within a project and focuses on what a project is to deliver, why, when, and for whom.   Who should enrol in this online Certificate Program? Whether you are in construction management; project execution; or project, program or portfolio management, this could be an ideal program for you if you are looking for career development opportunities to enhance your knowledge and skillsets in managing large, complex projects. Also, here of some of the people that can register for the online Programme. project manager assistant project manager project management associate project coordinator project planner project change management analyst Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as it's an Online Course.

***24 Hour Limited Time Flash Sale*** Structural Engineering, Surveying and Construction Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The UK must build 300,000 new homes per year through 2025. With demand booming, structural engineering and construction skills are vital. Do you want to design, plan and manage complex building projects? This comprehensive Structural Engineering, Surveying and Construction bundle equips you with the essential skills and knowledge to thrive in structural engineering, surveying, and construction Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Structural Engineering, Surveying and Construction bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Structural Engineering, Surveying and Construction Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Structural Engineering, Surveying and Construction Career Bundle: Course 01: Read Construction & Structural Drawing Like Expert Course 02: Diploma in Construction Management Course 03: Quantity Surveyor Diploma Course 04: Building Surveyor Course 05: Property Law and Legislation Course 06: Professional Interior Design & Construction Course 07: Land Surveying Course 08: Intermediate Solidworks Course Course 09: AutoCAD Programming using C# with Windows Forms Course 10: Construction Safety Course 11: LEED V4: Building Design and Construction Course 12: Emergency First Aid and Incident Management at Work Course 13: Autocad Electrical Design Course 14: Solidworks Foundation Training Course15: DSEAR Training Course 16: Construction Cost Estimation Using Xactimate Course 17: WELL Building Standard Course 18: RIDDOR Training Course 19: Interior Design Professional Diploma Course 20: Fire Safety | Online Course Course 21: COSHH Training and Safety - Level 2 Course 22: Construction Industry Scheme (CIS) Course 23: LOLER Training Course 24: Architectural Studies Course 25: Portfolio Building for Property Course 26: Construction Estimation using RSMeans Course 27: Bricklaying Course 28: Construction Cost Estimation Diploma Course 29: CAD Design Course: Assemblies, Modelling And Civil Drawings Course 30: Cost Estimation for Multiplex Building Using Xactimate With Structural Engineering, Surveying and Construction, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. Learning Outcomes of this Course Interpret construction drawings with expert-level proficiency. Manage construction projects efficiently with a recognized diploma. Become a qualified building surveyor, ensuring structural integrity. Design stunning interiors and manage their construction seamlessly. Master essential software like Solidworks and AutoCAD. Contribute to sustainable building practices with LEED V4 knowledge. Enrol in Structural Engineering, Surveying and Construction today and take the first step towards achieving your goals and dreams. Why buy this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Structural Engineering, Surveying and Construction Training! Structural Engineering, Surveying and Construction premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Structural Engineering, Surveying and Construction is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Structural Engineering, Surveying and Construction You have to complete the assignment given at the end of the Structural Engineering, Surveying and Construction course. After passing the Structural Engineering, Surveying and Construction exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Structural Engineering, Surveying and Construction doesn't require prior experience and is suitable for diverse learners. Career path This Structural Engineering, Surveying and Construction bundle will allow you to kickstart or take your career in the related sector to the next stage. Site manager Project manager Building surveyor Interior designer Land surveyor Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Stakeholder Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Stakeholders have the power to be either a threat or a benefit to an organisation. It's about maintaining relationships between an organisation and its stakeholders. Effective stakeholder management is critical to project success. According to the Project Management Institute (PMI), amongst those organisations considered to be highly effective communicators, 80% of projects meet original goals, 71% deliver projects on time and 76% are within budget. So take a step towards becoming a reliable communicator in the field of finance with this ultimate Stakeholder Management Bundle! Transform yourself into a master of influence and strategy for Stakeholder Management. This is a specially designed course covering everything from Strategic Management to advanced Financial Modelling and Cross-cultural Communication. This comprehensive suite of courses provides the skills to effectively manage and influence diverse groups and drive successful outcomes. Whether it's navigating Corporate Strategies, mastering Agile Methodologies, or crafting Impactful Marketing Plans, you'll gain the expertise to thrive in high-stakes environments. Courses Are Included in this Stakeholder Management Bundle: Course 01: Stakeholder Management: Tools and Strategies Course 02: Strategic Management and Leadership Development Course 03: Governance and Risk Management: Navigating Corporate Strategies Course 04: Strategic Planning and Analysis for Marketing Course 05: Corporate Relationship Goals for Success Course 06: Corporate Social Responsibility Diploma Course 07: Public Speaking: Presentations like a Boss Course 08: Diploma in Workplace Professionalism Course 09: Negotiation Skills Course 10: Raise Money and Valuation for Business Course 11: Credit Control Course 12: Learn to Read, Analyse and Understand Annual Reports Course 13: Financial Analysis for Finance Reports Course 14: Financial Modelling Using Excel Course 15: Microsoft Excel Complete Course Course 16: Craft Excel Pivot Tables for Data Reporting Course 17: Internal Audit Analyst Training Course 18: Internal Compliance Auditor Course 19: Budget & Forecast Course 20: Purchase & Procurement Course 21: Merchandising Course 22: Sales Manager Management Course 23: Marketing Course 24: Ecommerce Marketing Course 25: Agile Scrum Master Certification Course 26: Six Sigma Green Belt Diploma Course 27: Lean Leadership, Culture and Management - Online Diploma Course 28: Cross-Cultural Awareness Training Diploma Certificate Course 29: Human Resources Management Course 30: Project Management Course 31: Talent Management & Employee Retention Techniques Course 32: Motivational Mentorship: Inspiring Personal and Professional Growth Course 33: Employee Training Responsibilities: Effective Training Management Course 34: Employee Hiring and Termination Training Course 35: UK Employment Law Course 36: Performance Management Course 37: Team Management Course 38: Change Management Course 39: Middle Manager Management Course 40: Workplace Communication Management Step beyond the conventional and become the strategic mastermind your organisation needs. This bundle isn't just about learning-it's about leading change and crafting a career that stands out. Embrace the journey to becoming a pivotal force in your workplace by enroling in the Stakeholder Management bundle today. Your future as a leader awaits! Learning Outcomes of this Bundle: Master stakeholder identification, engagement, and communication strategies Managing stakeholders effectively in running a project or a business Learning different theories of stakeholder management Building and developing a solid, lasting relationship with the stakeholders Understanding the potential conflicts with stakeholders This Diploma in Stakeholder Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS. Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Stakeholder Management: Tools and Strategies Module 01: Introducing Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course 02: Strategic Management and Leadership Development Module 01: Introduction To Strategic Management Business Module 02: Strategy Formulation Module 03: Strategy Implementation Module 04: Evaluation And Control Module 05: Understanding Management And Leadership Module 06: Leadership Theories Module 07: Improving Management And Leadership Performance Course 03: Governance and Risk Management: Navigating Corporate Strategies Module 01: Introduction To Corporate Governance Module 02: Governance Structures And Mechanisms Module 03: Transparency, Disclosure, And Ethics Module 04: Corporate Governance In ESG Module 05: Introduction To Risk Management Module 06: Risk And Types Of Risk Module 07: Risk Management Process Module 08: Compliance And Ethics Module 09: Compliance Audit =========>>>>> And 37 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*40 = £520) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 510 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Project managers Financial analysts HR professionals Marketing executives Compliance officers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Strategic Project Manager: £55,000 - £85,000 Financial Analyst: £35,000 - £60,000 HR Manager: £40,000 - £65,000 Marketing Director: £60,000 - £100,000 Compliance Manager: £50,000 - £75,000 Business Consultant: £50,000 - £90,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Stakeholder Management at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Financial Management The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. The SEMP in Financial Management is targeted at finance professionals and other professionals who want to develop a career in finance, and who require a wide-ranging understanding of financial techniques and their application – but do not require a high-level mathematical understanding of finance theories. The SEMP in Financial Management offers specialist studies in the areas of corporate finance, investments, and risk management. It will give online participants a relevant practical knowledge of finance that can be put into use straight away. Careers in finance depend upon a strong understanding of the foundations of finance, investment behaviour, and the dynamic nature of finance, and the SEMP FM will provide a strong preparation for a career in a wide variety of positions within the finance profession. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Financial Management Programme right for me? Understanding non-profit financial reports and improving the ability of an organization to manage solvency issues is key to a sustainable and successful organization. Our online SEMP Financial Management Programme will help Board members, Senior Management, and other team members of your organization understand the ‘money story’, so they can make better decisions about the future of the organization. If you do not have a strong financial background, this three months online course will improve your ability to manage solvency and risk issues and also effectively increase your knowledge of the use of financial information.   Why SEMP Financial Management? SEMP Financial Management helps participants to develop the skills to analyze company financial data accurately and strategically. It focuses on improving executive decision making. This online Programme gives you tools and techniques that provide a comprehensive view of your company, competitors, and potential acquisitions which can help to monitor and forecast performance, measure profitability, assess competitiveness, and analyze restructuring opportunities. Other Benefits include: Financial management plays an involved role in the health of the overall economy, which impacts everyone, regardless of whether or not they have studied finance. Like companies, individuals are faced with investment and financing decisions. Having a firm grasp of finance will help individuals make those decisions. All business functions deal with finance because they need to be able to make the financial argument for the funding of their projects and to manage their budgets. Who should enrol in this online Certificate Program? Advisors working with private equity, including investment bankers, consultants, corporate lawyers or accountants Finance professionals and senior executives who want to understand the implications of private equity for their business, or who want to work in the industry Investors, from pension fund managers to wealth managers seeking to deepen their knowledge of private equity to inform decisions Entrepreneurs or senior executives from large companies seeking private equity funding Private equity professionals wishing to benefit from the latest research and practice Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as its an Online Course.

***24 Hour Limited Time Flash Sale*** Construction and Safety Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Construction and Safety Management - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Construction and Safety Management - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Construction and Safety Management - CPD Certified Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Construction and Safety Management - CPD Certified Career Bundle: Course 01: Construction Management - Level 5 Diploma Course 02: Construction Safety Management Diploma Course 03: Construction Site Planning and Managment Course 04: Construction Industry Scheme (CIS) Course 05: CDM - Construction Design and Management Course 06: Construction Project Management Course 07: WELL Building Standard Course 08: Architectural Studies Course 09: Landscape Architecture Course 10: COSHH (Control of Substances Hazardous to Health) Training Course 11: RIDDOR Training Course 12: Lone Worker Training Course 13: Ladder Safety Course 14: Asbestos Awareness & Safety Course 15: Construction Site Safety Training Course 16: Fire Safety Training Course Course 17: Advanced Electrical Safety Course 18: Revit Architecture Advanced Interior Design Training Course 19: Revit Architecture Advanced Exterior Design Course Course 20: Building Design And Construction With LEED V4.1 Course 21: Solidworks Foundation Training Course 22: Autocad Electrical Design Course 23: Quantity Surveyor Training Course 24: Building Surveyor Course 25: Land Surveying Course 26: Bricklaying Course 27: Property Management Training Course 28: Property Law Course 29: Construction Cost Estimation Diploma Course 30: Workplace First Aid Level 3 With Construction and Safety Management - CPD Certified, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Construction and Safety Management - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Construction and Safety Management - CPD Certified? Free CPD Accredited Certificate upon completion of Construction and Safety Management - CPD Certified Get a free student ID card with Construction and Safety Management - CPD Certified Lifetime access to the Construction and Safety Management - CPD Certified course materials Get instant access to this Construction and Safety Management - CPD Certified course Learn Construction and Safety Management - CPD Certified from anywhere in the world 24/7 tutor support with the Construction and Safety Management - CPD Certified course. Start your learning journey straightaway with our Construction and Safety Management - CPD Certified Training! Construction and Safety Management - CPD Certified premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Construction and Safety Management - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Construction and Safety Management - CPD Certified course. After passing the Construction and Safety Management - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction and Safety Management - CPD Certified course is ideal for: Students seeking mastery in Construction and Safety Management - CPD Certified Professionals seeking to enhance Construction and Safety Management - CPD Certified skills Individuals looking for a Construction and Safety Management - CPD Certified-related career. Anyone passionate about Construction and Safety Management - CPD Certified Requirements This Construction and Safety Management - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Construction and Safety Management - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

Become a distinguished copywriter with this useful course Do you have an interest in copywriting and it to be your career path? This course on how to become a competent copywriter can help you to get into the world of copywriting. To become a copywriter you need to be able to work at speed as well as having a talent for sparkling prose. Before Google, being a copywriter meant scripting TV commercials in an ad agency, writing direct mail campaigns, press releases, brochures or other business literature. Those jobs still exist, but there is far greater demand for web editors, SEO copywriters, content managers and other online content roles. There are lots of copywriters who want to write about 'fun stuff' like music, film, fashion, travel and food. There are far fewer writers with expertise and experience in industries like insurance, finance, telecoms and law. By specialising in these industries you can open up more opportunities for yourself. So what are you waiting for! Take this course and get started in your path to becoming a professional copywriter. Course Highlights Certified Copywriting Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Copywriting Skills Training into 48 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 1 hour and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Copywriting Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Copywriting Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Copywriting Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Certified Copywriting Skills Training - Updated Version Introduction to Copywriting 00:16:00 Basics of Copywriting 00:33:00 Eye-Catching Headlines 00:28:00 Attention-Grabbing Advertisements 00:29:00 Essential Copywriting Skills 00:37:00 Online Copywriting 00:42:00 Press Related Copywriting 00:34:00 Print Media Copywriting 00:33:00 Copywriting for Mainstream Media 00:16:00 Copywriting for Other Media 00:25:00 How to Write Better Copy 00:25:00 Final Tips 00:23:00 Certified Copywriting Skills Training - Old Version Copywriting Basics Why Writing Copy for the Web is Different FREE 00:15:00 Visitors Are The Most Important FREE 00:30:00 Plan in Order to Succeed 00:30:00 How to Write an Effective Copy for the Web 00:30:00 How to Find the Effective Keywords and the Keyword Phrases 00:15:00 Keep it Short and Elegant 00:30:00 Other Essential Components for Good Copywriting 01:30:00 Get a Headline that Grabs 00:15:00 How to Write a Headline 00:15:00 Test the Tones of Your Headlines 00:15:00 Make Your Text Links Look Alike 00:30:00 Be Positive from the Beginning till the End 00:30:00 Conclusion 00:15:00 Copywriting in Business Why The Top Is The Most Important Aspect? FREE 00:30:00 Writing A Powerful Headline FREE 00:30:00 Understanding The Psychology Of The Headlines 00:30:00 Headlines Examples 00:15:00 Headline Swipes You Can Use 00:30:00 Wrapping Up 00:15:00 Copywriting That Sells Introduction 00:30:00 Structure 01:00:00 Headlines 00:30:00 Tone of voice 01:00:00 Online style 01:00:00 Reassurance 01:00:00 Reading strategies 01:00:00 Conclusion 00:15:00 For Home Business Introduction 00:30:00 Basics Of Copywriting 00:30:00 Headline Essentials 00:30:00 USP vs ESP 00:30:00 Call To Action 00:30:00 Handling Objections 00:30:00 Copywriting Mistakes To Avoid 00:15:00 Swipe Files 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Certified Copywriting Skills Training 00:30:00 Final Exam Final Exam- Certified Copywriting Skills Training 00:30:00

Negotiation Skills and Sales Psychology for Estate Agent Diploma Elevate your career in real estate with our Negotiation Skills and Sales Psychology for Estate Agent Diploma. This comprehensive course is meticulously designed to sharpen your negotiation acumen and deepen your understanding of sales psychology, setting you on a path to excellence in estate agency. Learning Outcomes: Gain comprehensive knowledge about the role of an estate agent. Distinguish between various types of estate agents. Master the art of negotiation in real estate transactions. Develop expertise in letting property. Create a structured negotiation framework. Acquire skills to manage and resolve difficult situations effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Negotiation Skills and Sales Psychology for Estate Agent Diploma: Understanding Estate Agent: Develop a nuanced understanding of the estate agent's role, focusing on responsibilities, legal frameworks, and professional ethics. Different Types of Estate Agents: Discern the key differences between residential, commercial, and dual agents, including the specific skill sets and legal requirements for each. Estate Agent Strategies in Real Estate Negotiations: Enhance your negotiation prowess by understanding persuasive techniques, risk management strategies, and ethical considerations specific to real estate. Letting Property: An Estate Agent's Guide: Delve deep into the art and science of property letting, encompassing tenant acquisition, lease agreements, and property management best practices. Creating a Negotiation Framework: Design a holistic framework for real estate negotiations, incorporating essential components like planning, communication, and conflict resolution. How To Deal With Difficult Situations: Master the strategies to resolve challenging situations, from legal disputes to ethical dilemmas, equipping you with the skills to turn obstacles into opportunities.

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