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8834 Courses in Cardiff delivered On Demand

Customer Care Complaints Management

4.3(43)

By John Academy

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Care Complaints Management
Delivered Online On Demand1 hour 41 minutes
£24.99

English for Healthcare Roles

5.0(5)

By Online Training Academy

Are you looking to enhance your communication skills within the healthcare field? Our comprehensive course, "English for Healthcare Roles," is meticulously crafted to empower healthcare professionals with essential language tools and specialized knowledge. Whether you're a nurse, medical assistant, or healthcare administrator, mastering effective communication is crucial. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "English for Healthcare Roles" course, learners will gain essential knowledge to communicate effectively in healthcare settings. They will develop a strong grasp of human anatomy and medical terminology, enabling them to discuss body systems such as the cardiovascular, respiratory, digestive, musculoskeletal, central nervous, and immune systems. Learners will also become familiar with medical equipment, instruments, and laboratory tests commonly used in healthcare practices. The course emphasizes adapting communication to meet patients' needs, teaching interviewing techniques, and fostering professional communication and behavior. By the end, learners will be equipped with the language skills and confidence to interact professionally with patients, colleagues, and healthcare professionals in a variety of medical contexts. Course Curriculum Module 01: Human Body Vocabulary With Pictures Module 02: Cardiovascular System Module 03: Respiratory System Module 04: Digestive System Module 05: Musculoskeletal System Module 06: Central Nervous System Module 07: Blood and Immunity System Module 08: Equipment, Instrument and Lab Test Module 09: Acronyms and Abbreviation Module 10: Adapting Communication to a Patient's Ability to Understand Module 11: Interviewing Techniques Module 12: Professional Communication and Behaviour Learning Outcomes Identify human body parts using illustrated vocabulary. Explain cardiovascular, respiratory, and digestive systems' functions concisely. Describe musculoskeletal and central nervous systems' basic structures accurately. Outline blood and immunity systems' roles in human health comprehensively. Recognize medical equipment, instruments, and laboratory tests efficiently. Adapt communication to patient understanding levels effectively in healthcare settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare students needing foundational English language skills. Medical professionals enhancing communication in clinical environments. Foreign healthcare workers improving English proficiency. Health educators teaching medical terminology and patient interaction. Non-native English speakers aiming for healthcare roles in the UK. Career path Healthcare Assistant Medical Receptionist Phlebotomist Physiotherapy Assistant Clinical Support Worker Medical Laboratory Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

English for Healthcare Roles
Delivered Online On Demand2 hours 42 minutes
£10

Child Language Disorder (CLD) Training

5.0(5)

By Online Training Academy

Are you ready to make a difference in the lives of children struggling with language disorders? Our comprehensive CLD Training is designed to equip you with the knowledge and skills needed to support and empower young minds facing language challenges. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will delve into the complexities of Child Language Disorders (CLD). They will explore various types of language disorders affecting children, such as Specific Language Disorder and Acquired Language Disorders. Understanding how these disorders manifest in children with Intellectual Disabilities or Genetic Syndromes will be a focal point, alongside Communication Disorders. Through diagnosis and treatment modules, learners will gain insight into the assessment and intervention strategies essential for addressing language and communication challenges in children. By the end of the curriculum, participants will have a comprehensive understanding of CLD, equipped with knowledge and skills to identify, assess, and provide appropriate support to children facing language and communication difficulties. Course Curriculum Module 01: Introduction To Child Language Disorder Module 02: Children With Specific Language Disorder Module 03: Acquired Language Disorders In Children Module 04: Language Disorders In Children With Intellectual Disability Of Genetic Syndromes Module 05: Communication Disorders Module 06: Diagnosis & Treatment Of Language And Communication Disorders Learning Outcomes: Understand the fundamentals of child language disorder and its impact. Identify characteristics of children with specific language disorder. Recognise acquired language disorders in children and their causes. Explore language disorders in children with genetic syndromes. Comprehend various communication disorders in children. Learn diagnosis and treatment methods for language and communication disorders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Parents of children with language disorders. Speech and language therapists. Special education teachers. Child psychologists. Paediatric healthcare providers. Career path Speech and Language Therapist Special Education Teacher Child Psychologist Paediatric Speech Pathologist Clinical Linguist Language Disorder Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Child Language Disorder (CLD) Training
Delivered Online On Demand1 hour 6 minutes
£10

Level 4 Certificate in Education & Training Online

By Study Plex

Highlights of the Course Course Type: Self-paced online course Guided Learning Hours: 140 Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Certificate: Certificate upon passing the official exam Access: Lifetime Access Tutor Support- Personalised feedback on your all assignments Customer Support: 24/7 live chat available What you will learn from this course? Upon successful completion of this Level 4 Certificate in Education and Training, you will be able to: Understand the responsibilities and function of teaching in education and training Possess the capacity to maintain a safe and encouraging learning environment Learn about the relationships between teachers and other training and career professionals. Utilise initial and diagnostic evaluations to work with children to set individualized learning objectives Develop and incorporate inclusive education to meet the needs of the organisation as well as those outside of it. Engage in conversation with students and other learning professionals to promote learning Embrace the basic standards while facilitating inclusive teaching and learning, and learn how to use technology to accomplish inclusive teaching and learning Consider your own performance as you get ready for inclusive teaching and learning Implement a variety of assessment strategies to meet the requirements of different learners, and while grading pupils stick to the fundamentals Utilise your resources while delivering inclusive instruction and evaluation Level 4 Certificate in Education & Training Online This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. You will gain knowledge about the duties and responsibilities as well as gain skills to evaluate potential learners, develop and implement a variety of teaching and learning strategies, and deliver instruction and training. Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector. Who is this Course for? The following individuals may benefit from this Level 4 Certificate in Education and Training: all types of trainers aspirant teachers teachers of all levels teacher trainers teachers wishing to improve their instructional abilities teachers wishing to enhance their employment prospects Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Eligibility Requirements This Level 4 Certificate in Education and Training has no academic prerequisites and is open to students from all academic disciplines.  Assessment Procedure Upon successful completion of this Level 4 Certificate in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used. Pass" represents the qualification's overall grade Each item included in the qualification framework must be completed by the student For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria Assignment Submission For each portion of the award, you are required to submit a number of short assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments. Practical Teaching Assessment The practical assessments require you to provide written documentation of at least three actual classroom teaching sessions of an hour each. This does not include anything done as part of the Level 3 Award in Education and Training that was witnessed. A minimum of thirty minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations. The three observations must be related to the following compulsory units: Delivering education and training (M/505/0122) Using resources for education and training (L/505/0127) Assessing learners in education and training (F/505/0125) No previous experience is required to enrol into this course. However, you must complete 30 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of £175 + VAT for 4 hours, if you'd prefer, we can assist you by providing an expert witness.  Advance Your Career This Level 4 Certificate in Education and Training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. Following the completion of this certification, you may pursue the following credentials:  Assessing Vocationally Related Achievement at Level 3 Assessing Vocational Achievement at the Level 3 Assessing Competence in the Workplace: Level 3 Award Certificate in Education and Training at Level 4 Advanced Practitioner Level 4 Certificate in Schools and Colleges Technology-Enabled Educators Level 4 Award Diploma in Education and Training at Level 5. If you are looking for a Level 3 Award in Education and Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth. Course Curriculum Course Overview Course Overview - Level 4 Certificate in Education and Training 00:00:00 Sample Useful Documents Observation Recording Requirements 00:15:00 Sample Session Plan Pro-Forma 00:15:00 Sample Portfolio Building Record Sheets 00:15:00 Sample Graded Observation Pro-Forma 00:15:00 Preface Preface 00:18:00 Introduction Introduction 00:25:00 1. Reflecting, evaluating and improving your practice 1. Reflecting, evaluating and improving your practice 00:15:00 2. Professional roles and responsibilities 2. Professional roles and responsibilities 00:15:00 3. You and your learners mental health and emotional well-being 3. You and your learners mental health and emotional well-being 00:18:00 4. Learners and their needs 4. Learners and their needs 00:25:00 5. Assessment practices and processes 5. Assessment practices and processes 00:25:00 6. Communication 6. Communication 00:18:00 7. Inclusive learning environments 7. Inclusive learning environments 00:19:00 8. Planning and Delivery 8. Planning and Delivery 00:15:00 9. Teaching practice and observations 9. Teaching practice and observations 00:17:00 10. Progression routes 10. Progression routes 00:16:00 11. Study skills Glossary of acronyms Glossary of acronyms 00:18:00 Appendix Appendix 00:24:00 Answers to Activities Answers to Activities 00:15:00 Index Index 00:23:00 Assignment - Mandatory Units Assignment 1: Understanding Roles, Responsibilities and Relationships in Education and Training Assignment 1 - Understanding Roles, Responsibilities and Relationships in Education and Training 00:14:00 Assignment 2: Planning to Meet the Needs of Learners in Education and Training Assignment 2 - Planning to Meet the Needs of Learners in Education and Training 00:10:00 Assignment 3: Delivering Education and Training Assignment 3 - Delivering Education and Training 00:15:00 Assignment 4: Assessing Learners in Education and Training Assignment 4 - Assessing Learners in Education and Training 00:14:00 Assignment 5: Using Resources for Education and Training Assignment 5 - Using Resources for Education and Training 00:09:00 Assignment - Optional Units Assignment 6: Working with Individual Learners Assignment 6 - Working with Individual Learners 00:00:00 Feedback Feedback 00:00:00

Level 4 Certificate in Education & Training Online
Delivered Online On Demand
£449

Construction Management, WELL Building Standard & Construction Safety

4.7(47)

By Academy for Health and Fitness

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Construction Management, WELL Building Standard & Construction Safety courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Construction Management, WELL Building Standard & Construction Safety. Whether you're a student, recent graduate, or job seeker, our Construction Management, WELL Building Standard & Construction Safety bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Construction Management, WELL Building Standard & Construction Safety Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction Management, WELL Building Standard & Construction Safety bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Construction Management QLS Course 02: WELL Building Standard QLS Course 03: Construction Safety 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Industry Scheme (CIS) Course 02: Construction Cost Estimation Diploma Course 03: Construction Safety Course 04: Landscape Architecture Course 05: Land Surveying In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of this Bundle: Master the foundational principles and techniques of Construction Management, WELL Building Standard & Construction Safety. Develop advanced proficiency in Construction Management, WELL Building Standard & Construction Safety methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Construction Management, WELL Building Standard & Construction Safety. Enhance your problem-solving and critical thinking abilities within the context of Construction Management, WELL Building Standard & Construction Safety. This bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Construction Management, WELL Building Standard & Construction Safety. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Construction Management, WELL Building Standard & Construction Safety bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to establish a career in the construction industry Professionals seeking to enhance their existing skills and knowledge Anyone interested in learning more about construction management, safety regulations and sustainable building design Career path Landscape Architect: £22,000 - £45,000 Land Surveyor: £20,000 - £45,000 Construction Cost Estimator: £24,000 - £48,000 Health and Safety Officer: £25,000 - £50,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Construction Management, WELL Building Standard & Construction Safety
Delivered Online On Demand3 days
£309

Sports Agent, Sports Psychology with Influencing and Negotiating

4.7(47)

By Academy for Health and Fitness

Step into the fascinating world of sports and psychology with our dynamic 8-course bundle - "Sports Agent, Sports Psychology with Influencing and Negotiating." This bundle amalgamates a comprehensive range of theoretical knowledge essential for the sports industry. Among the collection are 3 QLS endorsed courses - Sports Agent, Sports Psychology Training, and Influencing and Negotiating. These in-depth courses not only introduce you to the intriguing interplay of sports and psychology, but also equip you with the theoretical knowledge required to negotiate and influence effectively. Upon completion, you'll receive a hardcopy certificate to acknowledge your dedication and growth. Key Features of the Sports Agent, Sports Psychology with Influencing and Negotiating Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Sports Agent QLS Course 02: Sports Psychology Training QLS Course 03: Influencing and Negotiating 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Sports Therapy Course 02: Sports Nutrition Course 03: Sports Coaching & Fitness Training Course 04: Sports Medicine Fundamentals Course 05: Hydrotherapy In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Sports Agent, Sports Psychology with Influencing and Negotiating courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a solid understanding of the roles and responsibilities of a sports agent. Develop an appreciation for the field of sports psychology. Learn effective techniques for influencing and negotiating in the sports industry. Acquire theoretical knowledge about sports therapy and nutrition. Unleash your potential with our "Sports Agent, Sports Psychology with Influencing and Negotiating" bundle. These 8 courses have been designed to give you a broad theoretical understanding of various aspects of the sports industry. Ranging from sports agent fundamentals to sports psychology and advanced negotiating techniques, these 3 QLS endorsed courses and 5 CPD QS accredited courses provide a holistic learning experience. With a hardcopy certificate upon completion of the QLS courses, you will have a testament to your commitment to professional development. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with a keen interest in sports and psychology. Those seeking to enhance their understanding of negotiation and influencing techniques. Professionals looking to broaden their knowledge in sports nutrition, therapy, and coaching. Career path Sports Agent - Salary Range: £20,000 - £1,000,000+ Sports Psychologist - Salary Range: £31,000 - £37,000 Hydrotherapist - Salary Range: £18,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Sports Agent, Sports Psychology with Influencing and Negotiating
Delivered Online On Demand38 hours
£309

Family Law, Paralegal & Wills and Probate Law

4.7(47)

By Academy for Health and Fitness

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Family Law, Paralegal & Wills and Probate Law courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Family Law, Paralegal & Wills and Probate Law. Whether you're a student, recent graduate, or job seeker, our Family Law, Paralegal & Wills and Probate Law bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Family Law, Paralegal & Wills and Probate Law Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Family Law, Paralegal & Wills and Probate Law bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Family Law QLS Course 02: Paralegal QLS Course 03: Wills and Probate Law 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Legal Advisor Course 02: Legal Secretary Course 03: Document Control Course 04: Conveyancing Course 05: Employment Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of the Family Law, Paralegal & Wills and Probate Law Bundle: Master the foundational principles and techniques of Family Law, Paralegal & Wills and Probate Law. Develop advanced proficiency in Family Law, Paralegal & Wills and Probate Law methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Family Law, Paralegal & Wills and Probate Law. Enhance your problem-solving and critical thinking abilities within the context of Family Law, Paralegal & Wills and Probate Law. This bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Family Law, Paralegal & Wills and Probate Law. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within this bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in a career in law and legal services Paralegals and legal assistants looking to expand their knowledge and skills Students pursuing a degree in law or a related field Professionals in the legal field seeking career advancement Career path Paralegal - £22,000 to £35,000 per annum Legal Secretary - £22,000 to £30,000 per annum Legal Advisor - £30,000 to £50,000 per annum Conveyancing - £25,000 to £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Family Law, Paralegal & Wills and Probate Law
Delivered Online On Demand3 days
£309

Face to Face Customer Service

By OnlineCoursesLearning.com

Vis-à-vis Customer Service Certification Phone and web based client assistance is presently the standard, however vis-à-vis client care is as yet a vital ability in numerous areas. Regardless of whether you are managing a client protest or meeting with a drawn out customer to examine their requirements, great correspondence and a readiness to comprehend their viewpoint is fundamental. In this course, you will figure out how your demeanor, verbal correspondence and non-verbal communication all decide the result of a cooperation with a client. This information will furnish you with the capacity to offer remarkable support without fail. You Will Learn: Why you should endeavor to make a good initial feeling and how to tune in to a client with the goal that they feel heard. Why you should be delicate to a client's necessities and how you can develop your comprehension of their circumstance. The most effective method to utilize your non-verbal communication to pass on power and decisiveness. How your grin, voice, signals and handshake would all be able to be utilized to acceptable impact when meeting somebody interestingly. Advantages of Taking This Course: On the off chance that you work in client assistance, this course will show you how to make an incredible initial feeling that will make managing customers a lot simpler. In the event that you work in deals or advertising, this course will give you an outline of how basic acclimations to your attitude can persuade a client that your items or administrations are ideal for them. In the event that your work isn't deals based yet at the same time expects you to invest a great deal of energy speaking with others, the adaptable abilities you will master on this course will improve your overall relational viability. This course will prepare you to deal with testing discussions in a discretionary way, which is helpful in your expert and individual life.

Face to Face Customer Service
Delivered Online On Demand
£50

Child Safeguarding & Vulnerable Adults Diploma Level 4 - QLS Endorsed Course

5.0(14)

By Training Express

Children and vulnerable people don't know how to save themselves from abuse and harm. So, we have to foster a caring environment for everyone. This Safeguarding Diploma - QLS Endorsed course will increase your knowledge of safeguarding children and vulnerable people. This Safeguarding Diploma addresses the crucial aspects of safeguarding and teaches how to help victims address the challenges faced in different scenarios. It will give you a solid understanding of the laws, guidelines, and best practices governing safeguarding. The Safeguarding course will also outline the concept of child abuse, sexual abuse, and the impact of domestic violence on children, explaining how to recognise warning signs and respond effectively. Key Features FREE CPD-Accredited Certificates 2 FREE Quality License Scheme (QLS) Endorsed Certificate Instant e-certificate Fully online, interactive Safeguarding course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Safeguarding course to excel! This Safeguarding Diploma will empower you to make a real difference in the lives of children and vulnerable adults. The Safeguarding course will equip you with the skills to protect and support vulnerable individuals. You'll learn how to assess risks, communicate sensitively, and provide vital support to those in need. This Safeguarding bundle includes the following courses: Course 01: Diploma in Safeguarding Vulnerable Adults Training at QLS Level 4 Course 02: Diploma in Child Safeguarding and Protection at QLS Level 4 Course 03: End-of-Life Care Nursing Course 04: Learning Disability Nursing Course 05: Introduction to Adult Nursing Course 06: Social Care Support Worker Training Course 07: Diploma in Social Work Studies Course 08: Youth Work Training Course 09: Mental Health and Wellbeing Course 10: Security Support Officer Training Course 11: Public Health and Safety Course 12: Travel and Tourism Course 13: Communication Skills Course 14: SEN Teaching Assistant and SENCO Training Course 15: Domestic Violence and Abuse Awareness Diploma Course 16: Counselling Diploma Course 17: Basic First Aid Course 18: Basic Life Support and CPR Learning Outcomes Discover the safeguarding risks and strategies to protect vulnerable individuals Realise the impact of domestic violence and abuse on children Identify the intellectual domains of child development Understand the importance of communication in care Learn how to protect children from trafficking Certification CPD Certified: Once you've successfully completed your Safeguarding Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing the Safeguarding Diploma course, learners will be able to order two endorsed certificates for Free, titled: [Diploma in Safeguarding Vulnerable Adults Training at QLS Level 4] and [Diploma in Child Safeguarding and Protection at QLS Level 4], as proof of their achievement. This certificate of achievement is endorsed by the Quality Licence Scheme. Accreditation This Safeguarding Diploma course is Quality Licence Scheme (QLS) Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Safeguarding Diploma Course bundle is for those interested in improving their safeguarding knowledge and skills to create a safer and secure environment for vulnerable individuals. Requirements Learners do not require any prior qualifications to enrol in this Safeguarding Diploma. Career path Safeguarding Officer Adult Safeguarding Safeguarding Children and Young People Officer Certificates 2 QLS Endorsed Certificates Hard copy certificate - Included Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

Child Safeguarding & Vulnerable Adults Diploma Level 4 - QLS Endorsed Course
Delivered Online On Demand1 hour
£100

Level 4 Diploma in Pharmacy Technician

By Compliance Central

The unwavering soul of the Pharmacy Technician-a health guardian, an informational ray of light, and a vital ally in the pharmaceutical industry-resides in the beating heart of every drugstore.. Embark on a transformative journey with our Level 4 Diploma in Pharmacy Technician, where the alchemy of theory and practice intertwines to sculpt you into a master of Pharmacy Technician and pharmaceutical sciences. Delve into the labyrinthine corridors of pharmaceutical wisdom as you traverse through ten meticulously crafted modules of Level 4 Diploma in Pharmacy Technician course. Each module is a portal to enlightenment, offering a panoramic vista of the Pharmacy Technician's domain. From decoding pharmaceutical terminologies to mastering the art of patient counseling, every step you take resonates with the rhythm of your burgeoning expertise with our Level 4 Diploma in Pharmacy Technician course. Learning Outcomes: Grasp the fundamental principles of Pharmacy Technician's roles and responsibilities. Develop adept communication skills tailored for the pharmaceutical arena. Acquire proficiency in prescription processing and inventory management. Cultivate a nuanced understanding of health and safety protocols within pharmacies. Navigate the intricate landscape of dispensing methods and error mitigation strategies. Establish a robust foundation in standard operating procedures essential for pharmacy operations. Welcome to Level 4 Diploma in Pharmacy Technician! Get ready to embark on an exciting journey of learning and growth on Pharmacy Technician. Level 4 Diploma in Pharmacy Technician Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Pharmacy Technician Who is this course for The Level 4 Diploma in Pharmacy Technician is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Pharmacy Technician like - Aspiring Pharmacy Technicians Pharmaceutical Assistants Healthcare Administrators Medical Office Assistants Clinical Research Associates Requirements Level 4 Diploma in Pharmacy Technician To enrol in this Level 4 Diploma in Pharmacy Techniciancourse, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Pharmacy Technician Career Paths: Pharmacy Technician: £20,000 - £35,000 per annum Pharmaceutical Assistant: £18,000 - £28,000 per annum Pharmacy Dispenser: £17,000 - £25,000 per annum Clinical Pharmacy Technician: £25,000 - £40,000 per annum Pharmacy Inventory Manager: £22,000 - £38,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 4 Diploma in Pharmacy Technician
Delivered Online On Demand3 hours
£105