Whether the Highfield Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks. Areas covered Customer service principles Customers’ needs and expectations Behaviour and interpersonal skills Responding to problems or complaints Who is it aimed at? The course is useful for staff, managers, and apprentices working within any business
If you are considering a career in child care then this Entry Level 2 Extended Award in Skills for working in Child Care course is perfect for you. It could also help you re-engage with learning and remove barriers to entering the childcare workforce. The Extended Award in Skills for Working in Child Care Industries Level 2 course provides a thorough understanding of the knowledge and skills required to care for young children. It includes the growth, learning, and development of children. The course also covers developing assertiveness, relationships and behaviour in the workplace. Learning Outcomes After completing this Extended Award in Skills for Working in Child Care Industries Level 2 course, learner will be able to: Gain a solid understanding of food & nutrition for children Know how to prepare food for children Understand child development using toys/plays materials Gain in-depth knowledge about human growth & development Understand developing assertiveness Understand relationships & behaviour in the workplace Why Choose Entry Level 2 Extended Award in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Extended Award in Skills for Working in Child Care Industries Level 2 Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum: Module 1: Food & Nutrition For Children Know about food and nutrition for babies and children An example of suitable food for a new-born babyAn example of suitable food for a child 1-2 yearsAn example of unsuitable food for babies and children Module 2: Prepare Food For Children Be able to prepare food safely and hygienically Be able to prepare food for children Module 3: Child Development Using Toys/Plays Materials Know about the physical development of children from 0-3 years Know about toys/play materials which support a child's physical development Module 4: Human Growth & Development Know about key changes from birth to old age Know about factors affecting growth Module 5: Developing Assertiveness Know about the benefits of assertiveness Know about ways of being assertive Module 6: Relationships & Behaviour In The Workplace Know about different roles in a workplace Know about equal opportunities in the workplace Assessment Method After completing each module of the Extended Award in Skills for Working in Child Care Industries Level 2, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Extended Award in Skills for Working in Child Care Industries Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Extended Award in Skills for Working in Child Care Industries Level 2course is ideal for anyone interested in learning about working in Child Care and Education or assisting with the development of young children in a nursery, child care, or primary school setting. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course may lead you to a variety of career opportunities in the childcare industry. Such as: Nursery Childcare and Education Early Years Education Certificates Certificate of completion Digital certificate - Included
Looking to establish a successful career in real estate? The Estate Agent & Property Development online course is here to help you achieve your goals! Whether you're a professional seeking to upskill, a beginner looking to learn the ropes, or a freelancer wanting to grow your business, this course has something for everyone. The demand for estate agents and property developers is at an all-time high, with the global real estate market projected to reach $4.26 trillion by 2025. This means there is a growing need for professionals with expertise in this field, and this course can equip you with the knowledge and skills necessary to succeed. With the Estate Agent & Property Development course, you can also look forward to an attractive salary range. As per recent reports, the average salary for an estate agent or property developer ranges from $40,000 to $100,000 per year, with an estimated monthly income of $3,000 to $8,000. Learning Outcomes Estate Agent & Property Development Level 3 Diploma: You will be able to do the following after successfully completing the Estate Agent Training course: Gain a comprehensive understanding of the role of an Estate Agent Learn how to list and sell properties effectively Understand the valuation process and how to negotiate effectively Develop skills in letting and managing properties Discover the latest technologies for Estate Agents Learn how to comply with regulations in the industry Understand the role and responsibilities of a Property Manager Gain insights into changes in the UK property market and how to seize new opportunities Courses included in this Estate Agent & Property Development Bundle: Course 01: Estate Agent & Property Management Course 02: Residential Property Sales Course 03: Social Housing and Tenant Management Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Portfolio Building for Property Course 06: Property Law and Legislation Course 07: WELL Building Standard Course 08: Sales: Psychology of Customers Course 09: Property Development Diploma Course 10: Understanding Wills and Probate Laws - Level 2 Course 11: Real Estate Investor Training Course 12: UK Tax Reforms and HMRC Legislation Course 13: Property Marketing Course 14: Complete Online Marketing & Advertising Course Course 15: Business Writing Course 16: Facilities Management Level 3 Course 18: Basic Business Finance Course 14: Finance: Financial Risk Management Course 19: Effective Communication Skills Course 20: Customer Relationship Management So enrol now in this Estate Agent & Property Development training to advance your career! Estate Agent & Property Development Curriculum of The Estate Agent & Property Management Bundle ***Estate Agent & Property Development *** **Estate Agent** 01 - Estate Agent: An Introduction 02 - Different Types of Estate Agents 03 - Getting Started on the Job 04 - Listing Property: Finding the Sellers 05 - Valuation Process 06 - Negotiating as Estate Agent 07 - Selling Property: Finding the Buyers 08 - Letting Property 09 - Technology for Estate Agents 10 - Regulation of Estate Agents **Property Management** 1 - Introduction to Property Management 2 - The Role and Responsibilities of a Property Manager 3 - Listing Properties and Marketing 4 - The Letting Process and Tenancy Agreement 5 - The Property Management Process 6 - Keeping Tenants Long Term 7 - Regulations of Property Management 8 - Changes in the UK Property Market: An Opportunity How will I get my Certificate? After successfully completing the Estate Agent & Property Development course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Estate Agent & Property Development The Estate Agent Bundle Course will be very beneficial and helpful, especially to the following careers: Entrepreneurs Businessman Real Estate Agents Real Estate Investors Real Estate Sales Consultant and Specialists Marketing and Promotions Specialist Sales and Promotions Specialist Sales Manager Marketing Manager Product Creator Realtor Requirements Estate Agent & Property Development Career path This Estate Agent & Property Development training bundle is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent, Investor & Analyst Property Manager Real Estate Development Manager Property Sales Administrator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Estate Agent & Property Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Do you want to learn all the techniques that make you one of the freshest, cutting edge and skilled teacher trainer? If yes, then enrol now and benefit from this course. Description: Welcome to the teacher training course. Regardless of whether you are getting ready to be an expert coach, or you are somebody who gives a bit of training as a part of their responsibilities, you'll need to be set up for the training that you do. This course will provide you with a broad range of training tools to help you make and convey engaging, convincing workshops that will urge learners to come back for more. Who is this course for? Existing teachers. Individuals who want to do a part-time job as a trainer. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Level 2: Certificate in Teacher Training will be very beneficial and helpful, especially to the following careers: Teacher trainer. Lecturer. Blogger. Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching in UK Teaching in the UK 00:30:00 Teachers Pay 00:30:00 Teachers' Standards in UK 00:30:00 The English School System 00:30:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Teacher Training Module One - Getting Started 02:00:00 Module Two - Understanding Training and Facilitation 02:00:00 Module Three - Gathering Materials 00:30:00 Module Four - Creating a Lesson Plan 02:00:00 Module Five - Choosing Activities 00:30:00 Module Six - Preparing for the Workshop 00:30:00 Module Seven - Getting Off on the Right Foot 00:30:00 Module Eight - Delivery Tips and Tricks 02:00:00 Module Nine - Keeping it Interactive 00:30:00 Module Ten - Dealing With Difficult Participants 00:30:00 Module Eleven - Tackling Tough Topics 01:00:00 Module Twelve - Wrapping Up 01:00:00 SEN Teaching Introduction to Special Educational Needs (SEN) 00:30:00 Understand Constructivism in the Classroom and Know Your Role as a Teacher 01:00:00 SEN Code of Practice 01:00:00 Get an Understanding on SENCO 01:00:00 Classroom Management Strategies for Children with Special Needs 00:30:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 01:00:00 How to Deal with Pupils with Autism 00:30:00 Understanding Learning Difficulties 01:00:00 Anger Management Methods for Pupils With Special Needs 00:30:00 Teaching Children with Down Syndrome 00:30:00 Conclusion SEN 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Level 2: Certificate in Teacher Training 00:20:00 Final Exam Final Exam- Level 2: Certificate in Teacher Training 00:20:00
Level 3 QLS Endorsed Course with FREE Certificate | CPD Accredited | 120 CPD Points | Lifetime Access
Deepen your knowledge and understanding of water chemistry with the Water Chemistry Level 2 course. This course will provide you with insights into the components and the process of water treatment. You will also receive a valuable certificate upon completing the course. This certificate will elevate your resume and boost your employability in the relevant job market. The Water Chemistry Level 2 course will introduce you to the basics of chemistry. From this step-by-step learning process, you will learn the Alkalinity of water. The course will cover lessons on the principles of hard water and basic water treatment. You will comprehend the process of chemical water treatment. The informative modules will increase your knowledge of inorganic chemicals, volatile and synthetic organic compounds. From this comprehensive course, you will also attain the skills to maintain the safety and security of the laboratory. It will educate you on the essentials of chemical hygiene measures. The Water Chemistry Level 2 course is the perfect package to build your skills in water chemistry. Enrol now and start learning. Learning Objectives Familiarise yourself with the basics of chemistry Enrich your understanding of Alkalinity of Water Learn the principles of hard water and basic water treatment Know the chemical process of water treatment Get introduced to inorganic chemicals, volatile and synthetic organic compounds Deepen your understanding of the laboratory safety measures Explore the essential aspects of the chemical hygiene plan Who is this Course for? This Water Chemistry Level 2 course is ideal for aspiring professionals of the relevant industries who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of water chemistry or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Water Chemistry Level 2 course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Water Treatment Operator Environmental Scientist Project Engineer Environmental Engineer Water Operator Course Curriculum Module 01: Introduction to Water Chemistry Introduction to Water Chemistry 00:23:00 Module 02: Concepts of Basic Chemistry Concepts of Basic Chemistry 00:22:00 Module 03: Alkalinity of Water Alkalinity of Water 00:15:00 Module 04: Hard Water and Basic Water Treatment Principles Hard Water and Basic Water Treatment Principles 00:20:00 Module 05: Water Treatment and Purification Water Treatment and Purification 00:31:00 Module 06: Chemical Processes of Water Treatment Chemical Processes of Water Treatment 00:16:00 Module 07: Inorganic Chemicals Inorganic Chemicals 00:17:00 Module 08: Volatile and Synthetic Organic Compounds Volatile and Synthetic Organic Compounds 00:25:00 Module 09: Metalloid Section Metalloid Section 00:18:00 Module 10: Metals and Heavy Metal Section Metals and Heavy Metal Section 00:33:00 Module 11: Laboratory Safety Laboratory Safety 00:33:00 Module 12: Chemical Hygiene Plan Chemical Hygiene Plan 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access