563 Courses in Cardiff delivered On Demand

Instinctively, building a diverse workplace seems like a logical and positive goal, but focusing on the very real and tangible outcomes can help make initiatives more effective. Diversity and inclusion in a workplace are directly linked to a more robust and innovative organization, which leads to increased profits and visibility. This video outlines the specifics of how this process takes place and the many benefits of focusing on your D&I commitments. This video is great for managers, HR professionals, and anyone involved with your D&I initiatives. Length: 3:17 Learning Objectives Evaluate the strategic significance of diversity by recognizing its role in promoting innovation, enhancing global communication, and expanding skill sets within an organization.;Apply effective strategies for creating a safe and inclusive environment that encourages the sharing of diverse perspectives, resulting in innovative problem-solving.;Analyze the positive impact of diversity on financial performance and employee retention, drawing on research and case studies to understand the tangible benefits it offers to organizations.

🌟 Unlock the Secrets to Success with 'Profitable Insights in Brief' Course! 🚀   Ready to elevate your business acumen and boost your profits? Discover the power of concise yet impactful knowledge with our exclusive online course - 'Profitable Insights in Brief.'   🔍 What's Inside? In this dynamic course, you'll gain access to a treasure trove of invaluable insights distilled into easily digestible modules. Here's what awaits you: Strategic Bite-Sized Lessons: Dive into focused lessons crafted by industry experts, offering practical strategies and actionable tips. Proven Business Techniques: Learn time-tested methodologies to enhance your decision-making, streamline operations, and maximize profitability. Efficiency Unleashed: Uncover shortcuts and efficiency hacks that save time and resources, propelling your business forward. Case Studies & Real-Life Scenarios: Gain inspiration from real-world success stories and apply their principles to your own ventures. Interactive Learning: Engage in interactive exercises, quizzes, and discussions to solidify your understanding and retention of key concepts.   🎓 Who Is This For? Entrepreneurs, business owners, professionals, and anyone seeking to uplevel their business game will benefit from this course. Whether you're a startup enthusiast or a seasoned entrepreneur, 'Profitable Insights in Brief' is your gateway to success.   Why Choose Us? ✅ Expert-Led Curriculum: Learn from industry leaders and experienced professionals. ✅ Flexibility & Convenience: Study at your pace, anytime, anywhere, and on any device. ✅ Practical & Actionable: Gain insights you can immediately apply to drive real results. ✅ Lifetime Access: Enjoy unlimited access to the course content and updates. Course Curriculum

🚀 Unlock the Power of Seamless Memberships with 'Creating Seamless Membership Experiences with WishList Member' Online Course! 🚀 Are you tired of struggling to build and manage your online community or membership site? Do you dream of creating a seamless and engaging experience for your members? Look no further! Introducing our groundbreaking online course: 'Creating Seamless Membership Experiences with WishList Member.'   🌟 What's Inside? 🌟 ✨ Master WishList Member: Dive deep into the features of WishList Member, the leading membership plugin for WordPress. Learn how to set up, configure, and optimize your membership site effortlessly. ✨ Design an Irresistible User Journey: Craft an exceptional member experience from start to finish. From the moment they land on your site to ongoing engagement, discover the secrets to keeping your members hooked and satisfied. ✨ Advanced Content Protection: Safeguard your premium content with advanced content protection strategies. Ensure that only your paying members access the exclusive materials you've worked so hard to create. ✨ Automate Member Onboarding: Say goodbye to manual onboarding processes! Automate the member registration and onboarding process to save time and create a seamless experience for your new members. ✨ Retention Strategies: Learn proven techniques to boost member retention rates. Keep your community thriving with strategies that encourage long-term commitment from your members. ✨ Troubleshooting and Optimization: Overcome common challenges and optimize your membership site for peak performance. Uncover troubleshooting tips and tricks to keep your site running smoothly.   🎓 Why Choose This Course? 🎓 🚀 Expert-Led Instruction: Taught by seasoned experts in membership site development, this course provides practical insights and real-world strategies. 🚀 Actionable Lessons: Each module is packed with actionable lessons that you can implement immediately to enhance your membership site. 🚀 Community Support: Join a vibrant community of like-minded individuals. Share experiences, seek advice, and grow together with our dedicated community platform. 🚀 Lifetime Access: Gain lifetime access to the course content, ensuring that you can revisit and review the materials whenever you need them.   💡 Who Is This Course For? 💡 🌐 Entrepreneurs building online communities 🌐 Content creators wanting to monetize their expertise 🌐 Coaches and consultants seeking to offer exclusive content 🌐 Anyone looking to enhance their knowledge of WishList Member and membership site management   Ready to transform your membership site into a seamless and thriving community? Don't miss this opportunity! Enroll now in 'Creating Seamless Membership Experiences with WishList Member' and embark on a journey to membership success! Course Curriculum Basic Overview 00:00 Pricing and Purchase 00:00 WordPress Installation 00:00 Wishlist Member Installation 00:00 Powered By Wishlist Member Affiliate Program 00:00 Integrations - Payment Gateway 00:00 Should I Integrate PayPal 00:00 Integrations With JVZoo 00:00 Integrations - E-Mail Providers 00:00 Integrations - Zapier 00:00 Setting Up Levels 00:00 Setting Up Levels - Part 2 00:00 Configuring Error Messages 00:00 Other Administration Settings 00:00 File Protection 00:00 Folder Protection 00:00 Protected Pages 00:00 Payment and E-Mail Connection 00:00 Testing Logins and Redirects 00:00 Conclusion - Page Access for Members Only 00:00 Advanced Overview 00:00 Importing Members 00:00 Exporting Members 00:00 Member Research and Service 00:00 Sequential Upgrade - Part 1 00:00 Sequential Upgrade - Part 2 00:00 Sequential Upgrade - Part 3 00:00 Chron Jobs 00:00 Broadcast E-Mails 00:00 Blacklisting Customers 00:00 Data Privacy 00:00 Data Privacy - Part 2 00:00 Logins and Passwords 00:00 Creating Custom Registrations 00:00 Category Protection 00:00 Live Example - JVZoo 00:00 Live Example - Thrivecart 00:00 Warrior Plus - Part 1 00:00 Warrior Plus - Part 2 00:00 Conclusion 00:00

🌟 Unleash Your Genius Potential with 'Utilise the Learning Methods of a Genius' Online Course! 🌟 🚀 Ready to unlock your inner genius and revolutionize your learning process? Dive into our groundbreaking online course designed to uncover the secrets behind the learning methods of history's greatest minds!   🧠Imagine tapping into the strategies employed by geniuses like Einstein, Da Vinci, and Curie to absorb information faster, retain knowledge longer, and boost your overall cognitive abilities. This isn't just another course; it's a transformative journey toward maximizing your learning potential. 🎓 What You'll Gain:   Insider Insights: Explore the unique learning methodologies of renowned geniuses and adapt them to your own study routine. Enhanced Retention: Learn powerful memory techniques and brain hacks to retain information effortlessly. Accelerated Learning: Discover shortcuts to mastering complex subjects, allowing you to learn more in less time. Optimized Study Habits: Tailor your study habits for peak efficiency, productivity, and long-term success. Practical Applications: Apply these methods to various areas of your life, from academics to career advancement. 🌈 Course Highlights:   Engaging video lectures led by experts in neuroscience and education. Interactive modules and exercises for hands-on learning. Personalized strategies to suit your unique learning style. Ongoing support and community interaction for continual growth. 🔥 Don't miss this chance to revolutionize how you learn! Join 'Utilise the Learning Methods of a Genius' and embark on a transformational journey toward unleashing your full intellectual potential. 🚨 Limited Time Offer: Enroll now and gain immediate access to our exclusive early bird discount! Course Curriculum

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Beyond One Happy Team: Self-Selection for a Better Culture The talent shortage is real. According to CareerBuilder research, 60% of US organizations today can't fill their open positions in 12 weeks or more. Combined with a high turnover rate, this leads to a massive loss of profit opportunities.How can we create a culture that attracts people and keeps them engaged, motivated, and well-jelled with their teams? And after they join, how do we build resilience into our teams and the organization? Empowering people to choose their own teams - a 'self-selection' - is a great vehicle to build happiness, resilience and a better culture.In this session I will share stories from running successful self-selection events in New York, Dublin and Chicago, and how I prepare technology teams and management for their first self-selection events. Participants will learn about the ingredients of successful self-selection and its positive effects on employee retention and company resiliency. They will leave this session with actionable steps, excited about their first self-selection experiment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Beyond One Happy Team: Self-Selection for a Better Culture The talent shortage is real. According to CareerBuilder research, 60% of US organizations today can't fill their open positions in 12 weeks or more. Combined with a high turnover rate, this leads to a massive loss of profit opportunities.How can we create a culture that attracts people and keeps them engaged, motivated, and well-jelled with their teams? And after they join, how do we build resilience into our teams and the organization? Empowering people to choose their own teams - a 'self-selection' - is a great vehicle to build happiness, resilience and a better culture.In this session I will share stories from running successful self-selection events in New York, Dublin and Chicago, and how I prepare technology teams and management for their first self-selection events. Participants will learn about the ingredients of successful self-selection and its positive effects on employee retention and company resiliency. They will leave this session with actionable steps, excited about their first self-selection experiment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Massage and Bodywork Professional Training Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. Massage and Bodywork Professional Training Course consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction Course Overview 00:04:00 Before You Taking Clients Secure Your Business License and Insurance 00:02:00 Scheduling Appointments Offering Multiple Ways to Book Appointments 00:02:00 Using a Cloud-Based Calendar 00:03:00 Home Studio Clients Receiving Clients in Your Home 00:02:00 Achieving An Online Presence Adding and Claiming Your Business on Google 00:03:00 Conveying Essential Information on Your Homepage 00:03:00 Client Retention Client Retention Strategies 00:04:00 Free and Affordable Advertising Free and Affordable Advertising Strategies 00:04:00 Taking Credit Card Payments Using the Square Reader 00:04:00 Mobile Massage Massage at Accounting Firms 00:02:00 Massage in Hotels 00:02:00 Couples Massage Offer Couples Massage without Renting or Buying a Larger Space 00:02:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support