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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever wondered how many battles have been fought on British soil? The answer might surprise you! The United Kingdom has a rich military history, from Roman invasions to modern conflicts. This comprehensive diploma programme will equip you to delve deeper into this fascinating subject. Are you ready to explore the strategies, leaders, and social impacts of warfare throughout the ages? The Military History Diploma goes beyond just battles. You'll gain a deep understanding of military strategy, technology, and social contexts that shaped conflicts. Explore iconic battles like Hastings or Agincourt, analyse the rise and fall of empires, and delve into the experiences of soldiers throughout history. This program also equips you with valuable research and writing skills through a dedicated course. Courses Are Included In This Military History Diploma Bundle: Course 01: Military History Course 02: Medieval History Course 03: The History of the Industrial Revolution in Great Britain Course 04: International Law Course 05: Politics Course 06: Diploma in Archaeology Course 07: Social Science Course 08: International Relations Course 09: International Development Studies Course 10: Writing a Research Paper in Law and Humanities Course 11: Creativity and Problem Solving Skills So, wait no more and grasp this life-changing opportunity into your palms now! Make your Military History experience become one that becomes easy as pie. Learning Outcome of Military History Analyze the evolution of warfare from medieval times to the present day. Evaluate the impact of military leaders and technological advancements on conflicts. Critically assess the social, political, and economic causes of war. Develop research skills to locate and analyze historical documents. Master critical writing techniques to present historical findings clearly. Demonstrate a comprehensive understanding of British military history. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Military History Get a free student ID card with Military History Training program (£10 postal charge will be applicable for international delivery) The Military History is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Military History course materials The Military History comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Military History Module 01: Introduction Module 02: Theories of Warfare Module 03: Military Weaponry and Aviation Module 04: Naval Warfare Module 05: Ground Warfare and Military Technology Module 06: The World Wars Module 07: The British Military History Module 08: Leadership and Command in War Course 02: Medieval History Module 01: Timeline Of The Middle Ages Module 02: The Kings And The Vikings Module 03: Byzantine Empire: Survival, Revival And Collapse Module 04: The Christian World Module 05: Heresy To Christianity Module 06: The Islamic World Module 07: Medieval Life And Means Of Living Module 08: Women In The Medieval Era Module 09: Literature Module 10: Art And Architecture Module 11: Magic And Science Module 12: Military And Warfare Module 13: The Emergence Of State Power Module 14: Medieval Calamities: The Great Famine And The Black Death =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals with an interest in military history, regardless of their skill level A beginner in history and military history looking to learn the fundamental knowledge of military history An experienced history teacher looking to improve their skills and learn new military history Those who are interested in developing their history knowledge Anyone with a passion for history and military history Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Historian History Teacher Antique dealer Tourist guide Archivist Army Officer Soldier Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Getting Started The CMI Level 2 Award in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The Level 2 Award in Team Leading is a concise and shorter course that gives you a substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, several progression opportunities become available: Enhance your professional status by upgrading your CMI membership. Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.). Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate). Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Award in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 15 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives 3.Understand team leader's responsibility for welfare in the work area. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team 2. Understand how to organise team briefings 3. Understand how to lead team briefings UNIT3- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives 2. Be able to manage the resources effectively and efficiently to achieve team objectives 3. Be able to identify and reduce resource wastage UNIT4- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3.Be able to monitor and review the team's performance. UNIT5- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager 2. Understand how to communicate and maintain working relationships with the team. 3. Understand how to develop work relationships outside the team UNIT6- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT7- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required 2. Be able to identify and resolve customer service issues. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

In this fast paced world of business, it is essential that the groups of people working together should work as a team. No one person can accomplish the challenging targets alone. Our online course will support you to teach your group of individuals in a Team Building event to become an even more efficient team. It is designed to create a real difference in the way you and your team approach the coming year's challenges together. You will be acquainted with team training basics and how to do problem-solving with the unit members. You will also be able to carry out personality assessments and learn empathetic listening. Lastly, You will benefit from this course by learning tips and techniques that will enhance your competence and confidence when managing, influencing and leading teams and individuals. Course Highlights HR Management: Employee Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed HR Management: Employee Training into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose HR Management: Employee Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? HR Management: Employee Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our HR Management: Employee Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-1 What Is Team Training 00:15:00 Chapter-2 Identifying The Problem And Solving 00:15:00 Chapter-3 Personality Assessments 00:30:00 Chapter-4 Sensitive Listening 00:15:00 Chapter-5 Spoken Communication Training 00:30:00 Chapter-6 Written Communication Training 00:15:00 Chapter-7 Conclusion 00:15:00 Mock Exam Final Exam

Feeling Stuck in Your Career? The C++, Javascript, HTML, Web Development, Web Design & SQL Training - 30 Courses Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the SQL Training: Web Development & Web Design bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the C++, Javascript, HTML, Web Development, Web Design & SQL Training - 30 Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The SQL Training: Web Development & Web Design bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the SQL Training: Web Development & Web Design bundle on your job life and career growth! This C++, Javascript, HTML, Web Development, Web Design & SQL Training - 30 Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: C++ Programming for Absolute Beginners Course 02: Computer Vision By Using C++ and OpenCV with GPU support Course 03: Basic C# Coding Course 04: Refactor Javascript Course 05: Basic Asynchronous JavaScript Course 06: Javascript for Data Structures Course 07: Basic HTML 5 Course 08: HTML Web Development Crash Course Course 09: Microsoft SQL Server Development for Everyone Course 10: Learn to Build Complete CMS Blog in PHP MySQL Bootstrap & PDO Course 11: PHP and MySQL Training 2022: Build 5 Real World Projects Course 12: PHP for Beginners 2023 Guide: Develop an ECommerce Store Course 13: PHP and MySQL Training Masterclass 2023 Course 14: Easy to Advanced Data Structures Course 15: jQuery: JavaScript and AJAX Coding Bible Course 16: AutoCAD Programming using C# with Windows Forms Course 17: C# Console and Windows Forms Development with LINQ & ADO.NET Course 18: Programming AutoCAD with SQL Server Database Using C# Course 19: Web GIS Application Development with C# ASP.NET CORE MVC and Leaflet Course 20: Creative Web Design with HTML5, CSS3 and Bootstrap Course 21: Beginners Course on ESP32 and IoT Course 22: Learn DOM Manipulation with JavaScript Course 23: Ultimate PHP & MySQL Web Development & OOP Coding Course 24: Internet of Things Course 25: Excel Add-in with C# VSTO and Web Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online C++, Javascript, HTML, Web Development, Web Design & SQL Training - 30 Courses Bundle, you will gain the following: CPD QS Accredited Proficiency with this SQL Training: Web Development & Web Design Bundle After successfully completing the SQL Training: Web Development & Web Design bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this SQL Training: Web Development & Web Design Bundle The online test with immediate results You can study and complete the SQL Training: Web Development & Web Design bundle at your own pace. Study for the SQL Training: Web Development & Web Design bundle using any internet-connected device, such as a computer, tablet, or mobile device. The C++, Javascript, HTML, Web Development, Web Design & SQL Training - 30 Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the SQL Training: Web Development & Web Design bundle, a comprehensive, complete collection of 30 courses. Each course in the SQL Training: Web Development & Web Design bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the SQL Training: Web Development & Web Design bundle offers the flexibility and convenience to learn at your own pace. Make the SQL Training: Web Development & Web Design package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The C++, Javascript, HTML, Web Development, Web Design & SQL Training - 30 Courses bundle is perfect for: Expand your knowledge and skillset for a fulfilling career with the SQL Training: Web Development & Web Design bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the SQL Training: Web Development & Web Design bundle. Discover your passion or explore new career options with the diverse learning opportunities in the SQL Training: Web Development & Web Design bundle. Learn on your schedule, in the comfort of your home - the SQL Training: Web Development & Web Design bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the C++, Javascript, HTML, Web Development, Web Design & SQL Training - 30 Courses bundle. Certificates CPD Certificate Digital certificate - Included

A coach leads the whole team or organisation. An athlete, musician, or a student, in fact, everyone needs a coach in a particular time in his life. Therefore there is a steady demand for a skilled coach. However, because of the changes in technology and human perception, a coach also needs mentoring for continuous improvement. The Coaching Leaders for Success course is designed for the coach, leaders or current managers so that they can enhance their skills to coach team members or coach per managers. The course shows you the skills that a coach or managers need to know for continuous improvement. You will learn to coach leaders and managers to improve their performances. You will explore the basics of leadership coaching, the coaching cycle, the skills of receiving and giving feedback, and more. What Will I Learn? The student will develop the essentials skills of coaching managers, leaders and teams for continuous improvement. To coach leaders and managers to improve key performance measures. To coach leaders and managers to develop the critical skills of team leadership. To coach leaders and managers to develop the habit patterns that lead to a high performing organization. Requirements It is not required, but it will be helpful if the student has knowledge of lean management, team leadership, or problem-solving. Introduction to Coaching Leaders for Success Introduction FREE 00:07:00 Activity 1 00:04:00 Why Leader Coaching 00:05:00 The Basics of Leadership Coaching Zones of Caring 00:06:00 Principles of Leadership Coaching 00:12:00 Activity 2 00:03:00 Getting Started Who is Your Client 00:11:00 Defining Your Client's Needs 00:09:00 The Whole Person 00:05:00 Your First Meeting 00:10:00 Activity 3 00:01:00 The Coaching Cycle 1. Assumptions 00:09:00 Activity 4 00:03:00 2. Pinpoint 00:07:00 Activity 5 00:02:00 3. Discovery - External 00:07:00 3. Discovery Internal 00:10:00 Activity 6 00:03:00 4. Set Targets 00:08:00 Activity 7 00:03:00 5. Practice 00:08:00 6. Chaining 00:05:00 7. Reinforcement 00:03:00 Activity 8 00:03:00 Helping and Coaching Skills Intro to Helping Skills 00:07:00 Body Language 00:08:00 Activity 9 00:04:00 Rephrasing 00:08:00 Activity 10 00:02:00 Empathy 00:08:00 Activity 11 00:02:00 Acknowledging 00:03:00 Silence 00:04:00 Brainstorming together 00:05:00 The Skill of Giving and Receiving Feedback Giving Feedback 00:11:00 Receiving Feedback 00:08:00 Supplemental Lectures Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Hierarchy of Motivation 00:08:00 Resource Files Resource Files - Coaching Leaders for Success 00:00:00

Identify your dog's voice to treat them best. Speak to your dog like a family member who understands your language. Learn Canine Psychology, Dog communication, and Body Language.

Hone your mentoring and coaching skills to bring the best out of your clients. Learn about Overcoming Roadblocks, How Mentoring Differs from Coaching, and Providing Feedback.

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Demystify the power of graphs and unlock their potential with our Graph Theory Algorithms Course. Master fundamental algorithms like Depth-First Search and Breadth-First Search, explore pathfinding techniques, and delve into advanced graph concepts. Enrol now to sharpen your skills and become proficient in graph theory.

Feeling Stuck in Your Career? The Building E-Commerce with Digital Marketing & Affiliate Marketing - (20 in 1) Course Bundle is Your Skill-Building Solution. This exceptional collection of 20 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, Building E-Commerce with Digital Marketing & Affiliate Marketingbundle provides an engaging learning experience, helping you learn skills across various disciplines. With The Building E-Commerce with Digital Marketing & Affiliate Marketing - (20 in 1) Course Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. Building E-Commerce with Digital Marketing & Affiliate Marketingbundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of Building E-Commerce with Digital Marketing & Affiliate Marketing - (20 in 1) Course bundle on your job life and career growth! 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Upon completion of this online Building E-Commerce with Digital Marketing & Affiliate Marketing - (20 in 1) Course Bundle, you will gain the following: CPD QS Accredited Proficiency with this Building E-Commerce with Digital Marketing & Affiliate Marketing Bundle After successfully completing Building E-Commerce with Digital Marketing & Affiliate Marketing bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Building E-Commerce with Digital Marketing & Affiliate Marketing Bundle The online test with immediate results You can study and complete Building E-Commerce with Digital Marketing & Affiliate Marketing bundle at your own pace. Study for Building E-Commerce with Digital Marketing & Affiliate Marketing bundle using any internet-connected device, such as a computer, tablet, or mobile device. 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Certificates CPD Certificates Digital certificate - Included