Name: Communication Skills 1 Day Virtual Live Training in Norwich
Price: 695 GBP
Availability: InStock

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<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">What is the course about?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course gives you all the information you need to select, maintain and fire an electric kiln in a safe and efficient way. It also goes over what happens to clays and glazes when they are fired.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is run over eight weekly sessions at 19:00 &ndash; 20:30.<br fr-original-style="" style="box-sizing: border-box;">Also recorded and put onto the course web page so you can view them at other times<br fr-original-style="" style="box-sizing: border-box;">Plus an additional discussion session to discuss the course material, and any questions you may have with your kiln and firing - date and time to be set at the start of the course.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What will we cover?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers everything you are likely to need to know about electric kilns and firing them. It is ideal for you if you&#39;ve just bought a kiln and want to get to grips with it, or if you use a studio where work is fired for you and you want to understand what happens, or if you&#39;ve had a kiln for a while but aren&#39;t sure if you&#39;re getting the most out of it.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers choosing, installing and maintaining your kiln; kiln safety; how a kiln heats up, how we measure it with thermocouples and cones, and how we control it with the kiln controller; what happens to clays and glazes during the firing; how best to load your kiln and when to unload it; and firing faults, their prevention and cure.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course doesn&rsquo;t deal with older technology such as kiln sitters or kilns controlled manually through dials.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What will I achieve?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of this course you should have achieved the following:</p>
<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identify and understand all the components found in an electric kiln and its controller</li>
<li fr-original-style="" style="box-sizing: border-box;">Know what to look for when buying a kiln, whether new or 2nd hand</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the mechanisms by which a kiln heats up, and how different materials used in kiln construction and in kiln furniture (shelves etc.) behave</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand temperature and heatwork, and how they are measured</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand how clays and glazes, and their constituent materials, are transformed through the firing process, and what fumes may be given off from the kiln</li>
<li fr-original-style="" style="box-sizing: border-box;">Loading and unloading your kiln, including the best spacing of shelves and positionimg of pots</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand and use your kiln controller, and monitor your firing</li>
<li fr-original-style="" style="box-sizing: border-box;">Determining the best firing schedules for your work</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify firing faults, their identification and cure</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand safety issues - heat, electricity, and fumes</li>
<li fr-original-style="" style="box-sizing: border-box;">Learn about kiln maintenance, and how to diagnose faults</li>
<li fr-original-style="" style="box-sizing: border-box;">Know about how to install the kiln</li></ul>
<h2 fr-original-style="" style="box-sizing: border-box;">What do I get?</h2>
<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Eight live lectures with questions and discussions, lasting about 90 minutes each week, plus an additional discussion session</li>
<li fr-original-style="" style="box-sizing: border-box;">Recordings of all lectures are put on the course web page for later viewing</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Downloadable PDFs of all presentations</li>
<li fr-original-style="" style="box-sizing: border-box;">Additional online course material, giving background info and greater depth</li>
<li fr-original-style="" style="box-sizing: border-box;">Premium level access to the Tech part of my web site, containing much more information, references etc.</li>
<li fr-original-style="" style="box-sizing: border-box;">Course completion certificate</li></ul>

<h2 fr-original-style="" style="box-sizing: border-box;">What level is the course and do I need any particular skills?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Beginner to intermediate.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have some experience of making and firing pots in a pottery studio, whether you do the firing or it is done for you.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">How will I be taught, and will there be any work outside the class?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is primarily run through the weekly online sessions, which are a live lecture where you can also ask questions or get a discussion going.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additional material that you may wish to explore is on the course website. This will help you go deeper into the subject matter, should you wish to do so.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There will be a discussion session towards the end of the course, where we can discuss any of the course material or any questions you may have about kilns and firing. </p>
<h2 fr-original-style="" style="box-sizing: border-box;">Are there any other costs? Is there anything I need to bring?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There are no other costs or requirements.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">Do I get a certificate or anything at the end?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Yes. A course completion certificate (as a PDF) will be sent to all those who wish to receive one.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">Feedback from students</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Again, Tim, the course was fantastic! I have learned so much from the three courses that I have taken with you! I feel better prepared to set up my own studio and work safely with the equipment and materials. I highly recommend all of your courses!</em> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cathy, Norwich CT, USA</strong></p>
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<em fr-original-style="" style="box-sizing: border-box;">This is an intensive, indepth course on all aspects of buying and owning a kiln. Tim is very generous with his time and sharing of his considerable knowledge. including additional material and recommendations.&nbsp;</em>
<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Noreen, London, GB</strong>
</div>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">The Kiln Course was very useful to me as someone who has always been a Night-School potter and now embarking on my own set-up with a kiln</em>&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Jeremy, Christchurch, GB</strong></p>
</div>
</div>
</div>

What is the course about?
This course gives you all the information you need to select, maintain and fire an electric kiln in a safe and efficient way. It also goes over what happens to clays and glazes when they are fired.
The course is run over eight weekly sessions at 19:00 – 20:30.
Also recorded and put onto the course web page so you can view them at other times
Plus an additional discussion session to discuss the course material, and any questions you may have with your kiln and firing - date and time to be set at the start of the course.
What will we cover?
The course covers everything you are likely to need to know about electric kilns and firing them. It is ideal for you if you've just bought a kiln and want to get to grips with it, or if you use a studio where work is fired for you and you want to understand what happens, or if you've had a kiln for a while but aren't sure if you're getting the most out of it.
The course covers choosing, installing and maintaining your kiln; kiln safety; how a kiln heats up, how we measure it with thermocouples and cones, and how we control it with the kiln controller; what happens to clays and glazes during the firing; how best to load your kiln and when to unload it; and firing faults, their prevention and cure.
The course doesn’t deal with older technology such as kiln sitters or kilns controlled manually through dials.
What will I achieve?
By the end of this course you should have achieved the following:
Identify and understand all the components found in an electric kiln and its controller
Know what to look for when buying a kiln, whether new or 2nd hand
Understand the mechanisms by which a kiln heats up, and how different materials used in kiln construction and in kiln furniture (shelves etc.) behave
Understand temperature and heatwork, and how they are measured
Understand how clays and glazes, and their constituent materials, are transformed through the firing process, and what fumes may be given off from the kiln
Loading and unloading your kiln, including the best spacing of shelves and positionimg of pots
Understand and use your kiln controller, and monitor your firing
Determining the best firing schedules for your work
Identify firing faults, their identification and cure
Understand safety issues - heat, electricity, and fumes
Learn about kiln maintenance, and how to diagnose faults
Know about how to install the kiln
What do I get?
Eight live lectures with questions and discussions, lasting about 90 minutes each week, plus an additional discussion session
Recordings of all lectures are put on the course web page for later viewing
Downloadable PDFs of all presentations
Additional online course material, giving background info and greater depth
Premium level access to the Tech part of my web site, containing much more information, references etc.
Course completion certificate
What level is the course and do I need any particular skills?
Beginner to intermediate.
You should have some experience of making and firing pots in a pottery studio, whether you do the firing or it is done for you.
How will I be taught, and will there be any work outside the class?
The course is primarily run through the weekly online sessions, which are a live lecture where you can also ask questions or get a discussion going.
Additional material that you may wish to explore is on the course website. This will help you go deeper into the subject matter, should you wish to do so.
There will be a discussion session towards the end of the course, where we can discuss any of the course material or any questions you may have about kilns and firing. 
Are there any other costs? Is there anything I need to bring?
There are no other costs or requirements.
Do I get a certificate or anything at the end?
Yes. A course completion certificate (as a PDF) will be sent to all those who wish to receive one.
Feedback from students
Again, Tim, the course was fantastic! I have learned so much from the three courses that I have taken with you! I feel better prepared to set up my own studio and work safely with the equipment and materials. I highly recommend all of your courses! Cathy, Norwich CT, USA
This is an intensive, indepth course on all aspects of buying and owning a kiln. Tim is very generous with his time and sharing of his considerable knowledge. including additional material and recommendations. 
Noreen, London, GB
The Kiln Course was very useful to me as someone who has always been a Night-School potter and now embarking on my own set-up with a kiln 
Jeremy, Christchurch, GB

Tim Thornton

Ceramics

Pottery

Arts & Crafts

Electric Kilns and Firing - an online course by Tim Thornton. The course covers firing and maintaining your kiln, and the effect firing has on clays and glazes

Electric Kilns and Firing Live Online Course

General admission

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<div fr-original-style="" fr-original-class="bc-product__description" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">What is the course about?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course gives you all the information you need to run a studio safely, and also how to evaluate how much truth there is in some of the health and safety posts on social media and elsewhere.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is run over eight weekly sessions, 19:00 &ndash; 20:30, but also recorded and put onto the course web page so you can view them at other times</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What will we cover?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will learn about how to identify and resolve risks in the studio, through the whole making process from dealing with clay and other raw materials, through making and firing work to final packaging. You will understand how to identify any potentially harmful materials in the studio, and how to deal with them. You will also get to understand good working practice in the studio, as well as appropriate clothing and the use of PPE. You will also be shown resources that you can use to help decide whether something is a significant risk or not.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course doesn&rsquo;t deal with the specific legal responsibilities of having staff, or of running a teaching studio, though the health and safety aspects are covered.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What will I achieve?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of this course you should be able to&hellip;</p>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify hazards in your studio, and develop a method of resolving them. Be able to classify different levels of risk.</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the basics of how substances may enter into and be expelled from the body; chronic and acute exposure levels</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify any potentially harmful substances in the studio, using the (M)SDS, information on my web site and other information sources</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the risks of dust (including silica and other materials); how to minimise the creation of dust; and how to manage it safely</li>
<li fr-original-style="" style="box-sizing: border-box;">Decide on appropriate clothing and PPE for different activities, and how to use the PPE correctly</li>
<li fr-original-style="" style="box-sizing: border-box;">Assess any physiological risks from lifting, wedging, throwing and other activities, and how to deal with them</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the risks from various methods of firing, and how to manage them</li>
<li fr-original-style="" style="box-sizing: border-box;">Be aware of the risks of machinery that may be used in the studio</li>
<li fr-original-style="" style="box-sizing: border-box;">Know how to dispose of studio waste safely, being aware of any environmental risks</li>
<li fr-original-style="" style="box-sizing: border-box;">Have a good overall understanding of good studio practice from a health and safety viewpoint</li>
</ul>
<h2 fr-original-style="" style="box-sizing: border-box;">What level is the course and do I need any particular skills?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Beginner to intermediate.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have some experience of making and firing pots in a pottery studio, whether yours or somebody else&rsquo;s.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">How will I be taught, and will there be any work outside the class?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is primarily run through the weekly online sessions, which are a live lecture where you can also ask questions or get a discussion going. These are recorded and put on the course web page for those who cannot make the course times due to other commitments, or for those who want to replay them.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additional material that you may wish to explore is on the course website. This will help you go deeper into the subject matter, should you wish to do so.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There will be suggestions for you to consider specific aspects of your studio between sessions.</p>

<h2 fr-original-style="" style="box-sizing: border-box;">What do I get?</h2>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Eight live lectures with questions and discussions, lasting about 90 minutes each week</li>
<li fr-original-style="" style="box-sizing: border-box;">Recordings of all lectures for later viewing</li>
<li fr-original-style="" style="box-sizing: border-box;">Additional optional online course material, giving background info and greater depth</li>
<li fr-original-style="" style="box-sizing: border-box;">Downloadable PDFs of all presentations</li>
<li fr-original-style="" style="box-sizing: border-box;">Premium level access to the Tech part of my web site, containing much more information, references etc.</li>
<li fr-original-style="" style="box-sizing: border-box;">Course completion certificate</li>
</ul>

<h2 fr-original-style="" style="box-sizing: border-box;">Feedback from students</h2>
<p id="isPasted" style="color: rgb(91, 107, 114); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(91, 107, 114);"><em fr-original-style="" style="box-sizing: border-box;">If you are planning to set up a pottery studio, then taking Tim Thornton&#39;s course on Studio Safety for Potters is a must! Lots of valuable information and things to think about for your studio. Tim is willing to answer all questions and is very helpful. His research is very thorough and he shares links to additional information on his website.<br fr-original-style="" style="box-sizing: border-box;"></em><b fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Cathy, Norwich CT, USA</em></b></p><p style="color: rgb(91, 107, 114); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(91, 107, 114);"><em fr-original-style="" style="box-sizing: border-box;">I am an amateur ceramicist with my own studio space in our garden shed. Without formal qualifications in ceramics I was a bit lost on how to deal with health and safety regulations and where to find them. This course was really useful and reassuring to me. The concise format and links to Tim&#39;s website provide an excellent source to turn to, and are based on proper official guidelines. Thank you Tim!</em><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Susanna, UK</em></strong></p><div data-element_type="widget" data-id="fecfe57" data-widget_type="testimonial.default" style="color: rgb(91, 107, 114); box-sizing: border-box;" fr-original-style=" color: rgb(91, 107, 114);"><i fr-original-style="" style="box-sizing: border-box;">Tim is a patient and thorough teacher who really knows what he is talking about. The course material is very well prepared and easily available. I followed two courses already and will probably take other classes in future!</i><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Sofie from SOGO keramiek, Belgium</b></div><p style="color: rgb(91, 107, 114); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(91, 107, 114);"><em fr-original-style="" style="box-sizing: border-box;">The course gives a good level of studio best practice, and health and safety, to those that have found ceramics later in life and haven&#39;t trained from a young age or worked as Technicians. The course covers everything that may not be found on standard pottery courses for those that want to think about setting up their own studio. Tim is clearly very knowledgeable, and happy to share that knowledge to keep potters safe!</em><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Jo,&nbsp;</em></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Newcastle, UK</em></strong></p>
</div>
</div>

What is the course about?
This course gives you all the information you need to run a studio safely, and also how to evaluate how much truth there is in some of the health and safety posts on social media and elsewhere.
The course is run over eight weekly sessions, 19:00 – 20:30, but also recorded and put onto the course web page so you can view them at other times
What will we cover?
You will learn about how to identify and resolve risks in the studio, through the whole making process from dealing with clay and other raw materials, through making and firing work to final packaging. You will understand how to identify any potentially harmful materials in the studio, and how to deal with them. You will also get to understand good working practice in the studio, as well as appropriate clothing and the use of PPE. You will also be shown resources that you can use to help decide whether something is a significant risk or not.
The course doesn’t deal with the specific legal responsibilities of having staff, or of running a teaching studio, though the health and safety aspects are covered.
What will I achieve?
By the end of this course you should be able to…
Identify hazards in your studio, and develop a method of resolving them. Be able to classify different levels of risk.
Understand the basics of how substances may enter into and be expelled from the body; chronic and acute exposure levels
Identify any potentially harmful substances in the studio, using the (M)SDS, information on my web site and other information sources
Understand the risks of dust (including silica and other materials); how to minimise the creation of dust; and how to manage it safely
Decide on appropriate clothing and PPE for different activities, and how to use the PPE correctly
Assess any physiological risks from lifting, wedging, throwing and other activities, and how to deal with them
Understand the risks from various methods of firing, and how to manage them
Be aware of the risks of machinery that may be used in the studio
Know how to dispose of studio waste safely, being aware of any environmental risks
Have a good overall understanding of good studio practice from a health and safety viewpoint
What level is the course and do I need any particular skills?
Beginner to intermediate.
You should have some experience of making and firing pots in a pottery studio, whether yours or somebody else’s.
How will I be taught, and will there be any work outside the class?
The course is primarily run through the weekly online sessions, which are a live lecture where you can also ask questions or get a discussion going. These are recorded and put on the course web page for those who cannot make the course times due to other commitments, or for those who want to replay them.
Additional material that you may wish to explore is on the course website. This will help you go deeper into the subject matter, should you wish to do so.
There will be suggestions for you to consider specific aspects of your studio between sessions.
What do I get?
Eight live lectures with questions and discussions, lasting about 90 minutes each week
Recordings of all lectures for later viewing
Additional optional online course material, giving background info and greater depth
Downloadable PDFs of all presentations
Premium level access to the Tech part of my web site, containing much more information, references etc.
Course completion certificate
Feedback from students
If you are planning to set up a pottery studio, then taking Tim Thornton's course on Studio Safety for Potters is a must! Lots of valuable information and things to think about for your studio. Tim is willing to answer all questions and is very helpful. His research is very thorough and he shares links to additional information on his website.
Cathy, Norwich CT, USA
I am an amateur ceramicist with my own studio space in our garden shed. Without formal qualifications in ceramics I was a bit lost on how to deal with health and safety regulations and where to find them. This course was really useful and reassuring to me. The concise format and links to Tim's website provide an excellent source to turn to, and are based on proper official guidelines. Thank you Tim!
Susanna, UK
Tim is a patient and thorough teacher who really knows what he is talking about. The course material is very well prepared and easily available. I followed two courses already and will probably take other classes in future!
Sofie from SOGO keramiek, Belgium
The course gives a good level of studio best practice, and health and safety, to those that have found ceramics later in life and haven't trained from a young age or worked as Technicians. The course covers everything that may not be found on standard pottery courses for those that want to think about setting up their own studio. Tim is clearly very knowledgeable, and happy to share that knowledge to keep potters safe!
Jo, Newcastle, UK

Studio Health and Safety for Potters - an online course by Tim Thornton. This covers the risks of dust, fumes, toxic materials and more, and how to deal with them

Studio Health and Safety for Potters - managing dust, fumes, poisons, ...

Northampton

Course Description:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As an team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.
Course Topics:
1) Science behind workplace conflicts
2) Understanding Human Behaviour
3) Different Personality Types
4) Conflict Management Styles
5) Conflict Management Strategies
6) Workplace Conflicts
7) Conflict Resolution Agreements
8) Working with difficult people
9) Relationship and reputation management
Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How You Will Benefit:
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Certification:
Once after the training we will provide you the course completion certificate.

Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

Conflict Management 1 Day Virtual Live Training in Norwich

Standard Fee

Early Bird Fee

York

<p data-key="1"><span data-key="2"><strong data-slate-leaf="true">Course Description:</strong></span></p>
<p>Communication Skills are the most highly valued skills in today&rsquo;s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.</p>
<p>Communication Skills intensive is a cutting edge training program designed to help today&rsquo;s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.</p>
<p>You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It&rsquo;s never too late to work on your communication skills and by doing so improve your quality of life.</p>
<p><strong>Target Audience:</strong></p>
<p>There is no Eligibility Criteria for this training, anyone can attend this training</p>
<p><strong>Learning Objectives:</strong></p>
<ul>
<li>Script yourself with clear, compelling and well-developed messages that reflect your thinking .</li>
<li>Speak with vision and a logical structure that drives home your points.</li>
<li>Answer questions confidently.</li>
<li>Develop professional relationships and networks.</li>
<li>Communicate with empathy and compassion .</li>
<li>Inspire people by appealing to their emotions.</li>
<li>Move from an informational to an inspirational and action oriented style when creating and delivering presentations.</li>
<li>Integrate effective slides into your presentations.</li>
<li>Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.</li>
</ul>
<p><strong>Prerequisites:</strong></p>
<p>There are no prerequisites for this course.</p>
<p><strong>Course Materials:</strong></p>
<p>Students will receive a course manual with presentation slides and reference materials.</p>
<p><strong>Examination:</strong></p>
<p>There is no exam.</p>
<p><strong>Technical Requirements:</strong></p>
<p>For eBooks:</p>
<p>Internet for downloading the eBook</p>
<p>Laptop, tablet, Smartphone, eReader (No Kindle)</p>
<p>Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)</p>
<p>eBook download and activation instructions</p>
<p><strong>Agenda:</strong></p>
<ul>
<li>The Science of Effective Human Communication</li>
<li>Frames of Business and Communication</li>
<li>Principles and Strategies for Effective Business Conversations</li>
<li>Art of Giving and Receiving Feedback</li>
<li>How to Listen Effectively and Accurately</li>
<li>Science of Body Language</li>
<li>How to look confident and charismatic</li>
<li>Business Presentation Skills and Strategies</li>
<li>Powerpoint Best Practices</li>
<li>Principles and Techniques for Effective Written Communication</li>
<li>How to write clear, concise and fast at the same time</li>
</ul>

Course Description:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

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