• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

36 Educators providing Courses delivered Live Online

BHMS Business & Hotel Management School

bhms business & hotel management school

B.H.M.S. is one of the world's leading hospitality schools, located in the heart of Lucerne, a vibrant and beautiful city in Switzerland. To find out about our school, its courses and a lot more, please take time to explore our website and get the opportunity to receive free personal counselling or download a free brochure. Don't miss this opportunity! A warm welcome from the President of B.H.M.S. It is my pleasure to welcome you to the B.H.M.S. Business & Hotel Management School. We will strive to provide you with a learning environment that is challenging, yet supportive of your personal interests and needs. We want you to succeed while you are here and, equally important, we want to prepare you for the challenges of a global career. Ideal Location in the Heart of Luzern City The B.H.M.S. campus buildings and student residences are located in the heart of the beautiful city of Lucerne, within walking distance from each other and from the city center itself. Full Speed Bachelor of Arts Degree B.H.M.S. (together with The Robert Gordon University) has designed one of the fastest track BA Degrees in Switzerland without compromising its educational quality. At B.H.M.S. students can achieve a Bachelor of Arts Degree in Hotel and Hospitality Management in 18 months of studying plus an 18-month paid internship period. A similar education in another Swiss hotel management school would require 24 months of studying plus a 12-month internship period. This gives B.H.M.S. graduates an advantage of studying 6 months less while gaining 6 additional months of paid work experience in Switzerland.

Courses matching "Hotel and Hospitality Management"

Show all 1

Hospitality - Concierge

By NextGen Learning

Hospitality - Concierge Course Overview: This comprehensive course on Concierge Services equips learners with the essential skills and knowledge required to excel in the hospitality industry. Covering a range of concierge services, from customer care to handling emergency situations, it offers valuable insights into the role of a concierge within various service sectors. Learners will gain a thorough understanding of the necessary skills and principles to provide high-quality service, helping them build a solid foundation for a career in hospitality. By the end of the course, learners will have developed the competencies needed to operate efficiently and professionally within the dynamic environment of hotel and hospitality services. Course Description: The "Hospitality - Concierge" course provides a thorough exploration of the concierge service industry. It covers essential topics, including the various types of services offered by concierges, the required skills for success, and key principles for running a concierge service business. Learners will gain a deep understanding of customer service and the etiquettes required in a professional concierge environment. The course also prepares learners for managing emergency situations in the hospitality industry, ensuring they are well-equipped to handle any challenges that may arise. By completing this course, learners will be prepared for roles in customer service, hotel management, and other areas within hospitality, ensuring a high standard of service in their future careers. Hospitality - Concierge Curriculum: Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality. Professionals aiming to develop customer service and management skills. Beginners with an interest in concierge services or hotel management. Anyone looking to enhance their understanding of the hospitality sector. Career Path: Hotel Concierge Hospitality Customer Service Representative Front Desk Supervisor Concierge Manager Event Coordinator Travel and Tourism Industry Professional

Hospitality - Concierge
Delivered OnlineFlexible Dates
£7.99