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Diploma in Health and Social Care Level 3 Course Overview The Diploma in Health and Social Care Level 3 offers a comprehensive introduction to the field, equipping learners with the essential skills and knowledge required to work effectively in health and social care environments. This course covers a wide range of topics, from communication strategies to understanding professional standards, safeguarding, and risk management. It is designed for those who wish to build a career in this rewarding sector, providing them with the practical insights and knowledge needed to make a positive impact on the lives of others. By completing this course, learners will gain the expertise to support vulnerable individuals, promote equality and diversity, and contribute to a high standard of care and safety in various healthcare settings. Course Description This course delves into the fundamental aspects of working in health and social care, including the roles, rights, and responsibilities of a healthcare worker. Learners will explore communication techniques, ethical issues, and the legal and professional standards that underpin effective practice. The course also examines how to promote equality, diversity, and rights within the workplace, along with safeguarding principles to protect vulnerable individuals. In addition, it covers important health and safety protocols, risk management strategies, and the essential duties of caregivers and healthcare professionals. This qualification will provide learners with a well-rounded understanding of the industry, preparing them to make informed decisions and take on various responsibilities within the sector. Learners will also have the opportunity to reflect on their development and enhance their critical thinking and decision-making abilities in care-related contexts. Diploma in Health and Social Care Level 3 Curriculum: Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to work in health and social care. Professionals aiming to advance their careers in healthcare settings. Beginners with an interest in health, care, and social services. Those seeking to understand and support the rights of vulnerable individuals. Career Path Caregiver Healthcare Assistant Social Care Worker Health and Safety Officer Care Coordinator Safeguarding Officer Risk Management Specialist Equality and Diversity Officer

Duration 5 Days 30 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Solution Architect Overview This course will prepare you to: Present the MDM solution strategy of SAP Explain the data domains and processes related to MDG Perform basic configuration of standard MDG content Adjust and extend the standard MDG content Create custom content for MDG This course gives you the technical and business knowledge you need to use SAP Master Data Governance to ensure ongoing master data quality. The advanced user will also gain understanding and skills related to configuration, as well as the knowledge required to extend and modify the solution, including the ability to create a custom-solution based on the Custom master data domain. Introduction to SAP Master Data GovernanceS/4HANA Master Data OverviewMDG for Domain MaterialMDG for Domain Business Partner, Supplier, CustomerMDG for Domain Finance & Hierarchy ManagementMDG Multiple Object Processing & Mass ChangesMDG Consolidation and Mass ProcessingMDG Process AnalyticsMDG Master Data Quality ApplicationMDG Data Quality EnhancementsMDG Process ModelingMDG Exchange & MDG Data TransferMDG Custom Objects & EnhancementsMDG Customizing, Setup & Project Strategies Additional course details: Nexus Humans MDG100 SAP Master Data Governance on SAP S/4HANA training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MDG100 SAP Master Data Governance on SAP S/4HANA course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Senior Linux system administrators responsible for maximizing resiliency though high-availability clustering services and using fault-tolerant shared storage technologies. Overview As a result of attending this course, students should be able to create, manage, and troubleshoot highly available network services and tightly coupled cluster storage for business-critical applications. Students should be able to demonstrate the following skills: Improve application uptime by using high-availability clustering Manage storage in a high-availability environment using iSCSI initiators, HA-LVM or CLVM as appropriate, and GFS2 cluster file systems Implement strategies to identify single points of failure in high-availability clusters, and eliminate them This course will guide you through an intensive, hands-on experience with the Pacemaker component of the Red Hat Enterprise Linux High-Availability Add-On, as well as cluster storage components from the Resilient Storage Add-On, including Cluster Logical Volume Manager (CLVM), Red Hat Global File System 2 (GFS2), and Device-Mapper Multipath.This course covers the same material as RH436, but includes the Red Hat Certified Specialist in High Availability Clustering exam (EX436). This course is based on Red Hat Enterprise Linux 7.1. Clusters and storage Get an overview of storage and cluster technologies. Create high-availability clusters Review and create the architecture of Pacemaker-based high-availability clusters. Nodes and quorum Review cluster node membership and how quorum is used to control clusters. Fencing Understand fencing and fencing configuration. Resource groups Create and configure simple resource groups to provide high-availability services to clients. Troubleshoot high-availability clusters Identify and troubleshoot cluster problems. Complex resource groups Control complex resource groups by using constraints. Two-node clusters Identify and work around two-node clusters issues. ISCSI initiators Manage iSCSI initiators for access to shared storage. Multipath Storage Configure redundant storage access. Logical volume manager (LVM) clusters Manage clustered LVM. Global File System 2 Create symmetric shared file systems. Eliminate single points of failure Eliminate single points of failure to increase service availability. Comprehensive review Set up high-availability services and storage.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders engaged in improving the delivery of products and services that meet user needs through the use of Microsoft SharePoint; Anyone who wants to improve their Business Analysis skills; Project stakeholders concerned with SharePoint requirements. Overview Plan, manage and close requirements for a project in reduced time using good business analysis practices Minimize project uncertainty and risk by applying good techniques Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your team that will be able to continuously align the delivered product or services with desired business needs, easily adapting to changing requirements throughout the process. Requirements can change frequently during a SharePoint project, and therefore projects need a streamlined, flexible approach to requirements change management. SharePoint professionals want to develop systems and services which are both high-quality and high-value, and the easiest way to achieve this is to implement the highest priority requirements first. This enables the projects to maximize value for their stakeholders. Introduction ? Roles involved in a SharePoint project The opportunities and challenges of a SharePoint project The business analysis process BA role vs. project manager role BA / PM competencies Case Study Exercise Understanding SharePoint Requirements Business, User, Functional, Quality-of-service and implementation requirements Requirements vs. specifications Requirements vs. business rules Risk management and risk response strategies Analyzing requirements Characteristics of effective requirements Case Study Exercise SharePoint Requirements Modeling Identify high level scope Identify initial requirements stack Identify an architectural vision Plan your iteration Iteration modeling Model storming Test driven development Case Study Exercise The Change Management Process Managing the Solution Scope and Requirements Capturing the Requirements Traceability Maintaining the Requirements for re-use Managing Requirements Conflicts Preparing the Requirements Package Building the Requirements communications plan Case Study Exercise Assessing & Validating Requirements Validating and verifying SharePoint Requirements Creating a master test plan Create test scenarios and test cases Case Study Exercise Additional Information Useful books and links on managing requirements and projects for SharePoint initiatives

Duration 2 Days 12 CPD hours This course is intended for Students should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful but isn't necessary. Overview After completing this course, students will be able to: Describe the core capabilities of Dynamics 365 finance and operations apps Describe the capabilities and functionality of Dynamics 365 Finance Describe the capabilities and functionality of Dynamics 365 Supply Chain Management Describe the capabilities and functionality of Dynamics 365 Commerce Describe the capabilities and functionality of Dynamics 365 Human Resources Describe the capabilities and functionality of Dynamics 365 Project Operations (ERP) This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs. Module 1: Explore the core capabilities of Dynamics 365 finance and operations apps Get introduced to the finance and operations apps Create reports and integrate finance and operations apps Module 2: Learn the fundamentals of Dynamics 365 Finance Explore Dynamics 365 Finance core capabilities Explore general ledger Explore accounts payable and accounts receivable Explore expense management, fixed asset management, and budgeting Module 3: Learn the fundamentals of Dynamics 365 Supply Chain Management Identify general capabilities of Dynamics 365 Supply Chain Management Explore warehouse and inventory capabilities Explore manufacturing strategies in Dynamics 365 Supply Chain Management Module 4: Learn the fundamentals of Dynamics 365 Commerce Explore Dynamics 365 Commerce capabilities Explore Microsoft Dynamics 365 B2B e-commerce, Store Commerce and Clienteling Module 5: Learn the fundamentals of Dynamics 365 Human Resources Explore Dynamics 365 Human Resources core capabilities Explore personnel management capabilities in Dynamics 365 Human Resources Module 6: Learn the fundamentals of Dynamics 365 Project Operations Identify project life cycle management capabilities in Dynamics 365 Project Operations Explore the project planning and execution capabilities of 365 Project Operations

Understand what Emotional Intelligence is and how it impacts you and others around you. Course overview Duration: 1 day (6.5 hours) Emotional intelligence (EI) is increasingly being regarded as a major key to personal success. IQ measures our ability to problem solve and is pretty difficult if not impossible to change. Our emotional intelligence is our ability to problem solve about emotions and like any other skill can be developed and honed. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence whatever their level of IQ. Being able to manage themselves and others successfully is often a crucial factor in their success. With a growing emphasis on ‘soft skills’, leaders and managers need to be able to sensitively handle other people, both within and outside the organisation. Emotions are important in work life. They drive motivation and commitment; they are an inherent part of what we do whatever our job role. Effective individuals are proficient at recognising, using, understanding, and managing emotions in themselves and others. This one day course will help participants improve their understanding and skill in these areas. Objectives  By the end of the course you will be able to: Identify the aspects of your role where emotions are important Recognise the four key elements of Emotional Intelligence Use a range of skills to build and maintain key relationships Develop an emotionally intelligent ‘culture’ in your part of the organisation Create a personal action plan to continue to enhance and monitor your Emotional Intelligence Content Emotional Intelligence (EI) What is Emotional Intelligence? Where does it sit in the “whole person model” IQ, Personality Traits, Skills and Knowledge and EI Dispelling the myths and legends about EI The RUUM Model of EI Recognising emotions in self and others Using emotions Understanding emotions Managing emotions Developing Skills in each of the 4 areas of EI Short and long-term strategies to develop EI Developing compensating strategies where needed Practical application of EI Leveraging EI strengths Practice using RUUM Model Case studies and scenarios Video analysis Examples in the public eye we can all relate to Incorporating EI into your day to day role Practical steps Peer coaching Action planning Optional Follow-up After completing this course, you have an opportunity to complete a psychometric to understand more about emotional motional drivers and derailers. If you would like to do this, you will be invited to complete a psychometric questionnaire called Lumina Emotion.It can be done online and takes between 30-60 minutes. The results are compiled into a report which one of our trained and accredited coaches will go through with the participant individually to work up an action plan to leverage their EI strengths and develop strength where needed.This can be very powerful in building EI into your people and your organisation.

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the total process of managing contracts Exploit opportunities to extract even more added value Develop appropriate relationships with contractors Understand and use a range of contracting strategies and options Measure and improve contract performance Understand the impact of legislation on contract performance 1 Welcome Introductions Aims and objectives Plan for the day 2 Contract management An overview of the contracting process, mapping the 'territory' 3 Contract managers Skills Knowledge Attributes Responsibilities 4 Critical success factors Defining successful outcomes Effective stakeholder engagement Creating a shared vision of the outcomes 5 Placing contracts How to develop an effective specification and scope of work documents How to develop a robust contracting strategy Appropriate types of contract 6 Customers and stakeholders Customer and stakeholder analysis Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight 7 Working with suppliers Creating and developing commercial relationships Types of relationship How to manage difficult relationships Contractor motivational issues How to use incentives 8 Negotiation and related skills Introduction to key negotiation skills Persuading and influencing skills to work with stakeholders to improve outcomes for all 9 Dealing with change Claims and variations How to challenge contractor claims and requests for variations by making use of contractual terms Specifications to prevent false claims 10 Performance improvement How to measure and improve contractor performance Developing KPI systems Using contractual terms and conditions and basic legal principles 11 Contract close The importance of effective contract close processes 12 Close Review of key learning points Personal action planning

This course starts with data transformation strategies, exploring capabilities in the Power Query Editor, and data-cleansing practices. It looks at the Advanced Query Editor to view the M language code. This course focuses on advanced DAX measures that include filtering conditions, with a deep dive into time intelligence measures. Like the M query language, DAX is a rich functional language that supports variables and expression references. This course also looks at the creation of dynamic dashboards and incorporates a range of visualisations available in Power BI Desktop and online in the AppSource. The course finishes with a look at setting up end user level security in tables. 1 The query editor Split by row delimiter AddDays to determine deadlines Advanced query editor 2 Fuzzy matching joins Matching inconsistencies by percentage Matching with transformation table 3 Logical column functions Logical functions IF, AND, OR Using multiple conditions Including FIND in functions 4 Editing DAX measures Make DAX easier to read Add comments to a measure Using quick measures 5 The anatomy of CALCULATE Understanding CALCULATE context filters Adding context to CALCULATE with FILTER Using CALCULATE with a threshold 6 The ALL measure Anatomy of ALL Create an ALL measure Using ALL as a filter Use ALL for percentage 7 DAX iterators Anatomy of iterators A closer look at SUMX Using RELATED in SUMX Create a RANKX RANKX with ALL 8 Date and time functions Overview of functions Create a DATEDIFF function 9 Time intelligent measures Compare historical monthly data Create a DATEADD measure Creating cumulative totals Creating cumulative measures Visualising cumulative totals 10 Visualisations in-depth Utilising report themes Create a heatmap Comparing proportions View trends with sparklines Group numbers using bins Setting up a histogram 11 Comparing variables Visualising trendlines as KPI Forecasting with trendlines Creating a scatter plot Creating dynamic labels Customised visualisation tooltips Export reports to SharePoint 12 User level security Setting up row level security Testing user security

Duration 1 Days 6 CPD hours This course is intended for Multi-role (consumers, business authors, professional authors, developers, administrators, modelers, project managers) This course provides students with an overview of the IBM Cognos Analytics suite of products and their underlying architecture. Students will examine each component as it relates to an Analytics solution & will be shown a range of resources. IBM Cognos Analytics Describe IBM Cognos Analytics Describe IBM Cognos Analytics components Describe IBM Cognos architecture at a high level Describe IBM Cognos security at a high level Consume Content in IBM Cognos Analytics Where do consumers access BI content? Use published reports Drill through to related data Specify run report options Specify properties of an entry Alerts and Watch Items Create Reports in IBM Cognos Analytics Overview of reporting and report authoring Identify package types, uploaded files, and data modules available for reporting Examine IBM Cognos Analytics - Reporting Examine the interface Explore different report types Create a simple, sorted, and formatted report Create a report view Create a subscription Create an Active Report Import and report on personal data Create Dashboards in IBM Cognos Analytics Describe IBM Cognos Dashboarding Identify the IBM Cognos Dashboarding user interface Add report content and tools to create dashboards Widget-to-widget communication Filter data in the dashboard Sort, group and ungroup, and calculate data Create Metadata Models in IBM Cognos Analytics Define IBM Cognos Framework Manager and its purpose Describe the IBM Cognos Framework Manager environment Describe IBM Cognos Cube Designer Get high-level content from Dynamic Cubes course and/or FM course Web-based Modeling Create Data Modules Extend IBM Cognos Analytics Introduction to IBM Cognos Mobile Key features Examine Cognos Mobile architecture Identify supported products Introduction to IBM Cognos BI for Microsoft Office Describe Cognos Analysis for Excel (CAF) Compare IBM Cognos Analytics & IBM Cognos BI New features in IBM Cognos Analytics Changes from IBM Cognos BI to IBM Cognos Analytics Legacy option Examine Event Studio Examine the role of Event Studio in Performance Management List the benefits of Event Studio Examine Metric Studio Identify scorecards, metrics, and metric types Organize metrics with strategies Track initiatives with projects