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About this Virtual Instructor Led Training (VILT) This Virtual Instructor Led Training (VILT) course is designed with the aim of showing the degree of integration necessary in developing an offshore petroleum discovery, from field appraisal to development. The 5 half-day VILT course gives a comprehensive account of the methodology, processes and techniques utilised in developing an offshore oil or gas discovery. Technically, integration of expected reservoir behavior, well planning and design, and facilities concepts and selection are exemplified through detailed case histories, group discussions and exercises. Commercial aspects related to overall project evaluation are also covered. Training Objectives Course participants will obtain a comprehensive understanding of key aspects of offshore field development, from appraisal through to development planning and leading up to sanction. The VILT course covers the three key elements: reservoirs, wells and facilities, and covers the integration of these with commercial aspects, and the required management aspects, including uncertainty and risk. Target Audience This VILT course is designed for project managers, field development and planning engineers, asset managers, petroleum engineers, reservoir engineers as well as field geoscientists and managers who have an interest in or are involved in field development feasibility and planning. In particular, this VILT course would be of interest to managers leading multidisciplinary and diverse functional teams. Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Trainer 1: Your first expert course leader is a specialist in reservoir engineering, field development planning and petroleum management. Having worked for over 40 years in the petroleum industry, his most recent full-time position was Chief Operating Officer and Project Director for AED Oil and East Puffin (2007-09) for the Puffin offshore development, Timor Sea. Prior to his academic career (2001-2006), commencing in 2001 as head of the new School of Petroleum Engineering and Management at the UA, he worked for 16 years for BHP Petroleum (now BHP Billiton), most recently as Chief Reservoir Engineer for their worldwide operations. Other positions with BHP Billiton involved mainly technical and project management, and general management positions, including member of the BHP Board. He was project manager (feasibility) for two FPSO projects, the Skua and Griffin area fields, offshore Australia. He was also the Technical Manager for the Dai Hung project, offshore Vietnam where first oil was achieved in just 18 months from sanction. Before that time, he worked for Shell International (8 years) in the Netherlands, including two years as Senior Lecturer Reservoir Engineering at Shell's training centre and in Australia, seconded to Woodside Energy, with a key role in Australia's largest capital project (at the time), the Northwest Shelf Gas development. He started his career in Calgary, Canada, first with Hudson's Bay Oil and Gas and subsequently with the US consulting company, Scientific Software Corporation. He holds a BSc degree in Physics from the University of British Columbia and a MS degree in Nuclear Engineering from Stanford University. He has been an active member of the Society of Petroleum Engineers, including Director for the Asia-Pacific region (1996-98) and as a member of the Board. He was an SPE Distinguished Lecturer during 2001-02 and a PESA Distinguished Lecturer during 2002. He has lectured at many institutions and was a visiting professor at Stanford University in 2000. He has published over 50 papers on both technical and managerial topics. His professional interests are in optimal planning and project management of offshore petroleum discoveries. His primary research interests are in the area of special core analysis and the development of predictive models for reservoir characterisation. Trainer 2: Your other course leader is currently an independent consultant and trainer after 37 years in the upstream petroleum industry. His previous roles included Chief Geologist for GALP Energy, Consultant/ Head of Exploration for Qatar Petroleum, Technical/ Asset Manager for SASOL, and various technical and technical management roles in BHP Billiton Petroleum and Chevron. He managed/ executed many projects in diverse locations: West Grimes gas field development - California; Port Arguello heavy oil development - offshore California; exploration & development projects - Nigeria; Tengiz field early development, Korolev appraisal - Kazakhstan; Nkossa field development, Moho/ Bilondo exploration - offshore Congo; PNG divestment, Bayu-Undan LNG development - Australia; Ohanet acquisition, appraisal & development - Algeria; Pande development, Pande/ Temane gas plant expansion & near field exploration - Mozambique; Pre-Khuff (HP/HT) exploration, multiple blocks & operators - Qatar; Coral/ Mamba appraisal - Mozambique; Blocks 14/32 exploration & development - Angola; exploration & appraisal - onshore & offshore Brazil. He has an MSc in Geophysics from Stanford, an MBA from St. Mary's College of California, and a BSc in Geology (Honors) from Western Illinois University. He is a member of SEG, AAPG, SPE, PESGB, and PESA and is a Fellow of the Energy Institute (UK). His professional interests centre around deploying this extensive and international experience base to add value to future projects via training and consultancy, and to provide the leadership needed to execute, deliver, and ensure profitability of new projects. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Mac Introduction course,

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

CCNP (ENARSI) training course description The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 course. This course helps prepare for the exam, Implementing Cisco Enterprise Advanced Routing and Services (300- 410 ENARSI), which leads to the new CCNP What will you learn Gain the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. Qualify for professional-level job roles in advance routing and services Prepare for the Implementing Cisco Enterprise Advanced Routing and Services Exam (300-410 ENARSI). CCNP (ENARSI) training course details Who will benefit: Enterprise network engineers, System engineers, System administrators, Network administrators. Prerequisites: CCNP core Duration 5 days CCNP (ENARSI) training course content Course Objectives Configure classic Enhanced Interior Gateway Routing Protocol (EIGRP) and named EIGRP for IPv4 and IPv6 Optimize classic EIGRP and named EIGRP for IPv4 and IPv6 Troubleshoot classic EIGRP and named EIGRP for IPv4 and IPv6 Configure Open Shortest Path First (OSPF)v2 and OSPFv3 in IPv4 and IPv6 environments Optimize OSPFv2 and OSPFv3 behaviour Troubleshoot OSPFv2 for IPv4 and OSPFv3 for IPv4 and IPv6 Implement route redistribution using filtering mechanisms Troubleshoot redistribution Implement path control using Policy-Based Routing (PBR) and IP Service Level Agreement (SLA) Configure Multiprotocol-Border Gateway Protocol (MPBGP) in IPv4 and IPv6 environments Optimize MPBGP in IPv4 and IPv6 environments Troubleshoot MPBGP for IPv4 and IPv6 Describe the features of Multiprotocol Label Switching (MPLS) Describe the major architectural components of an MPLS VPN Identify the routing and packet forwarding functionalities for MPLS VPNs Explain how packets are forwarded in an MPLS VPN environment Implement Cisco Internetwork Operating System (IOS) Dynamic Multipoint VPNs (DMVPNs) Implement Dynamic Host Configuration Protocol (DHCP) Describe the tools available to secure the IPV6 first hop Troubleshoot Cisco router security features Troubleshoot infrastructure security and services Course Outline Implementing EIGRP Optimizing EIGRP Troubleshooting EIGRP Implementing OSPF Optimizing OSPF Troubleshooting OSPF Configuring Redistribution Troubleshooting Redistribution Implementing Path Control Implementing Internal Border Gateway Protocol (IBGP) Optimizing BGP Implementing MP-BGP Troubleshooting BGP Exploring MPLS Introducing MPLS L3 VPN Architecture Introducing MPLS L3 VPN Routing Configuring Virtual Routing and Forwarding (VRF)-Lite Implementing DMVPN Implementing DHCP Introducing IPv6 First Hop Security Securing Cisco Routers Troubleshooting Infrastructure Security and Services Troubleshooting with DNA Center Assurance. Lab outline Configure EIGRP Using Classic Mode and Named Mode for IPv4 and IPv6 Verify the EIGRP Topology Table Configure EIGRP Stub Routing, Summarization, and Default Routing Configure EIGRP Load Balancing and Authentication Troubleshoot EIGRP Issues Configure OSPFv3 for IPv4 and IPv6 Verify the LinkState Database Configure OSPF Stub Areas and Summarization Configure OSPF Authentication Troubleshoot OSPF Issues Implement Routing Protocol Redistribution Manipulate Redistribution Manipulate Redistribution Using Route Maps Troubleshoot Redistribution Issues Implement PBR Configure IBGP and External Border Gateway Protocol (EBGP) Implement BGP Path Selection Configure BGP Advanced Features Configure BGP Route Reflectors Configure MP-BGP for IPv4 and IPv6 Troubleshoot BGP Issues Configure Routing with VRF -Lite Implement Cisco IOS DMVPN Obtain IPv6 Addresses Dynamically Troubleshoot DHCPv4 and DHCPv6 Issues Troubleshoot IPv4 and IPv6 Access Control List (ACL) Issues Configure and Verify Unicast Reverse Path Forwarding (uRPF) Troubleshoot Network Management Protocol Issues: Lab 1 and 2

About this Training Course This 3 full-day course will provide a comprehensive understanding of the various types of transformer maintenance including breakdown maintenance, preventive maintenance, total productive maintenance, condition-based maintenance, proactive maintenance, and reliability-centered maintenance. All the expected problems in dry and oil-filled transformers will be discussed in detail. All the diagnostics, troubleshooting and maintenance required to ensure adequate operation of transformers will be covered thoroughly. This course will focus on maximizing the efficiency, reliability, and longevity of all types of transformers by providing an understanding of all commissioning requirements, repair and refurbishment methods of transformers. Training Objectives Equipment Diagnostics and Inspection: Learn in detail all the diagnostic techniques and inspections required of critical components of transformers Equipment Testing: Understand thoroughly all the routine tests, type tests, and special tests required for the various types of transformers Equipment Maintenance and Troubleshooting: Determine all the maintenance and troubleshooting activities required to minimize transformer downtime and operating cost Equipment Repair and Refurbishment: Gain a detailed understanding of the various methods used to repair and refurbish transformers Efficiency, Reliability, and Longevity: Learn the various methods used to maximize the efficiency, reliability, and longevity of transformers Equipment Sizing: Gain a detailed understanding of all the calculations and sizing techniques used for transformers Design Features: Understand all the design features that improve the efficiency and reliability of transformers Equipment Selection: Learn how to select all types of transformers by using the performance characteristics and selection criteria that you will learn in this course Equipment Commissioning: Understand all the commissioning requirements for transformers Equipment Codes and Standards: Learn all the codes and standards applicable for transformers Equipment Causes and Modes of Failure: Understand the causes and modes of failure in transformers System Design: Learn all the requirements for designing different types of transformer systems Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals (this course is suitable for individuals who do not have an electrical background) Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) Transformer Testing, Maintenance and Commissioning Manual (covering all the tests, maintenance activities, protective systems and all commissioning procedures for all types of transformers - 350 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Face to face One to one.

About this training course The smart meter or smart grid represents the next-generation electrical power system. This system uses information, data & communication technology within generation, delivery and consumption of electric energy. This 4-day course will equip you with the innovations that are shaping the power generation and distribution systems and will cover topics ranging from Smart Metering Architecture, Cybersecurity, Smart Grid Systems and Power Line Communications. Training Objectives By participating in this course, you will be able to: Comprehend the Smart Grid and Smart Meters architecture Review latest trends and challenges within the Smart Grid Technology Perform analysis on smart electronic meters Comply with regulatory and metering standards Recognize the importance of cybersecurity in smart grids Maximize efficiency, reliability, and longevity of your smart meters and equipment Gain valuable insights into power quality and harmonics Target Audience This course will greatly benefit the following groups but not limited to: Smart Grid managers and engineers Smart Meters managers and engineers Power plant managers Outage managers Maintenance and operations engineers Power regulatory personnel Transmission managers and engineers Distribution managers and engineers IT managers Renewable energy managers and engineers Course Level Basic or Foundation Intermediate Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 4 days in total (28 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader is a professional engineer with extensive experience in power system studies, substation design field-testing, and EHS programs settings for Mining and Electrical Utilities sectors. He was formally the Engineering Manager at GE Canada in Ontario. He received his M.Sc. in electrical engineering from the University of New Brunswick and his MBA from Laurier School of Business in Waterloo. He has managed and executed more than 150 engineering projects on substation design EMF audits and power system studies and analyses, EMF audits and grounding audits, for major electrical utilities, mines, oil and gas, data centers, industrial and commercial facilities in Canada and the U.S. He is a certified professional engineer in the provinces of Ontario and Alberta. He has various IEEE publications, has served as a technical reviewer for many IEEE journals in power systems and control systems, and is the chair of the Industry Application Chapter (IAS) for IEEE Toronto Section. He remains a very active member for the IEEE substation committee of IEEE Std. 81 ground testing (WGE6) and IEEE Std. 80 ground design (WGD7). A certified electrical safety trainer by GE Corporate and a Canadian Standard Association (CSA) committee member at the mining advisory panel for electrical safety, he also taught many technical courses all over Canada to industrial customers, electrical consultants as well as to electrical utilities customers. Highlighted Projects: Various Power System Studies for 345/230 kV Stations - Nova Scotia Power (EMERA) RF audits for Telecom tower and antennas - Cogeco/Rogers Mobile Power System analysis - Powell Canada Structural/Geotechnical Design and upgrades - Oakville Hydro Underground Cables testing and sizing - Plan Group Relay programming and design optimization - Cenovus Canada Different Arc Flash Analysis and BESS Design - SNC Lavalin Environmental site assessment (ESA) Phase I/II for multiple stations - Ontario Electromagnetic compatibility (EMC) assessment for Toronto LRT expansion - MOSAIC Battery energy storage system (BESS) installation at City of London - Siemens Canada EMF audits for 500 kV Transmission Lines - Hydro One EMF audits for 500 kV Transmission Lines - Hydro Quebec AC interference for 138 kV line modeling and mitigations - HBMS Mine POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Restorative Interventions in Schools A “Restorative Solution” is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to “make up” for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur. Course Category Behaviour and Relationships Teaching and Learning Description Restorative Interventions in Schools A “Restorative Solution” is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to “make up” for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur. Also Available on line– self paced learning… give it a try! Testimonials ‘Interesting. A different approach. Another ‘weapon’ in the armoury. Will try to use.’ ‘Made me think how I can approach confrontations differently. Useful, reminded me where my focus should be and that things will be difficult at times, but that’s no excuse to stay in the comfort zone!’ ‘Excellent day. Lots of ideas to take away and use on a daily basis. Thanks.’ ‘Nice to do some work on behaviour without sanctions and restraints in mind’ Learning Objectives To introduce participants to Restorative Interventions To develop understanding of value and role in developing inclusive practice of Restorative Interventions To develop and practise Restorative Intervention skills processes Opportunity to reflect on professional practice Mutual support established with other ‘front line’ practitioners Who Is It For ? Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Course Content This can be introduced in one day or as a workshop but is better offered over a series of sessions. The course answers the questions: What should we do if rewards and punishments do not work? Can we find an alternative process to recommending permanent exclusion or special unit or school placement? Struggling with a child for whom praise and sanctions seem ineffective? Want to develop a more restorative school or team? I need a process which works with relationships not just behaviour. What will work for our relationships policy? This day’s training will enable participants to facilitate Short Restorative Conferences, and will suggest ways of working with young people and others that will help to repair broken relationships, and challenge some difficult behaviour. Including all those affected by an incident in its resolution is a powerful way of producing significant improvements in behaviour. We will cover: What are restorative solutions? Background and detailed teaching of processes Inclusion values underpinning this work Processes modelled and opportunities to try process out Practical setting up of restorative conferences Stories and outcomes

Project Risk Management: In-House Training Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it's impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise. In this course, you'll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You'll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result. What You Will Learn You'll learn how to: Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project's environment, especially for high-risk projects Adapt these processes for a particular high-risk project team's operating principles Explain the importance of using risk management best practices at single and enterprise project levels Lead an initiative to implement risk management best practices in your project environment Foundation Concepts Risk-related definitions The risk management process High-risk projects and project failures Classical failures in implementing risk management Plan Risk Management Project risk management and governance Risk management planning for high-risk projects High-risk variations on a risk management plan Identify Risk Adapting the risk identification process for high-risk projects Recognizing risks spontaneously Confirming and structuring risk events for treatment Wrapping up risk identification for high-risk projects Perform Qualitative Risk Analysis Adapting qualitative risk analysis for high-risk projects Accelerating risk analysis Clearing risk action Wrapping up qualitative risk analysis for the next level Perform Quantitative Risk Analysis Adapting quantitative risk analysis for high-risk projects Ensuring effective risk analyses with data quality assessments Building a foundation for quantitative risk analysis Using discrete quantitative tools Using continuous quantitative tools Wrapping up quantitative risk analysis for high-risk projects Plan Risk Responses Adapting risk response planning for high-risk projects Optimizing active risk response strategies Leveraging contingencies for high project performance Wrapping up risk response planning for high-risk projects Implement Risk Responses Implementing Risk Responses Process Executing Risk Response Plans Tools and Techniques Best Practices Continuous Risk Management Monitor Risks Adapting risk monitoring for high-risk projects Optimizing risk plan maintenance Weaving risk reassessment into the project's progress Maintaining a continuous 'vigil' in high-risk project environments

Duration 2 Days 12 CPD hours This course is intended for Executives, directors, managers, and others tasked with making important decisions for their organizations will benefit from this course. Overview Make intelligent decisions with limited time and information Reframe issues to ensure greater problem-solving accuracy Convert conflicting opinions into useful insights In this course, students will learn to evaluate options, generate possible solutions, and decide on logical strategies. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. The Complexity of Decision Making Establishing the Needs of the Organization Defining Organizational Objectives and Goals Measuring Your Goals Calculating Probabilities of Success 2. Dealing with Opinion in the Face of Uncertainty Understanding Theories of Decision-Making Avoiding Irrationality Being Aware of Risks Reframing the Options Asking the Right Questions Knowing What You Want Making Proper Comparisons Working with Stereotypes and Expectations 3. Adapting Decision Strategies for a Complex World Reviewing Your Plans Engaging Stakeholders Enlisting Your Network Managing Risks Planning for Risks - Avoidance, Mitigation, Transference, and Acceptance Applying Complexity Theory and the Butterfly Effect Adjusting Decisions Building in Metrics & Measurements Monitoring Progress and Managing Risks Looking for Emerging Trends Additional course details: Nexus Humans Making the Right Decisions Under Pressure training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Making the Right Decisions Under Pressure course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.