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About this training course This 5 full-day course provides a comprehensive understanding of all the commissioning and start-up activities of circulating fluidized bed (CFB) boiler coal power plants. The Commissioning Management System of CFB boiler coal power plants is covered in detail in this course. This includes all the commissioning procedures and documents, purpose of commissioning, responsibilities, system description, organization, working parties, test teams, documentation, testing and commissioning schedules, test reports, safety, plant certification, and plant completion report. The course provides also a thorough understanding of all the commissioning requirements for CFB boiler and auxiliaries, turbines and auxiliaries, generator and auxiliaries, electrical equipment, switchgear equipment, switchgear, and transformers. All the stages of the commissioning procedure are covered in-depth in this course. This includes preparation - planning various activities, pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for every component in a coal power plant, instrumentation, trial run of the equipment, safety and precautions, commissioning of CFB boiler coal power plant systems, Safety Rules Clearance Certificates, procedure for the control and handling of defects, Commissioning Reports. This course is a MUST for anyone who is involved in the pre-commissioning or commissioning of any CFB boiler coal power plant equipment because it provides detailed pre-commissioning checks and detailed tests and commissioning procedures and instructions for every component in a CFB boiler coal power plant. In addition, the course provides in-depth coverage of all preparation, planning activities, commissioning schedules, trial run of each CFB boiler coal power plant equipment, safety and precautions, Safety Rules Clearance Certificates, Procedures for handling defects, and Commissioning Reports. Training Objectives Pre-Commissioning Checks and Tests, Detailed Tests and Commissioning Procedures and Instructions for Every Equipment in CFB Boiler Coal Power Plants: Gain a thorough understanding of all pre-commissioning checks and tests, and all commissioning procedures and instructions for every equipment in CFB boiler coal power plants Commissioning Management System of CFB Boiler Coal Power Plants: Discover the benefits of the Commissioning Management System of CFB boiler coal power plants including all commissioning procedures and documents, purpose of commissioning, responsibilities, system description, organization, working parties, test teams, documentation, testing and commissioning schedules, test reports, safety, plant certification, and plant completion report Commissioning Procedures and Instructions for CFB Boiler and Auxiliaries in Coal Power Plants: Learn about the commissioning procedures and instructions for CFB boiler and auxiliaries including all commissioning activities, typical commissioning schedule, hydraulic test and wet preservation, air and gas tightness test, trial run of equipment, electronic precipitators, fuel oil system, preparation for first light up, alkali boil - out, acid cleaning and passivation, thermal flow test of economizer, water walls, and superheater, valves, steam boiling, and safety valve setting Commissioning Procedures and Instructions for Turbine and Auxiliaries: Gain a thorough understanding of all the commissioning procedures and instructions for turbine and auxiliaries including acid cleaning of oil pipelines, lubrication and governing system (oil flushing and hydraulic testing), jacking oil system, governing system, regenerative system, barring gear, vacuum tightness test, first rolling of turbine and data logging Commissioning Procedures and Instructions for Generator and Auxiliaries: Discover all the commissioning procedures and instructions for generator and auxiliaries including generator, seal oil system, hydrogen gas system, stator water system, rolling and payment of generator Commissioning Procedures and Instructions for Electrical Equipment: Learn about all the commissioning procedures and instructions for electrical equipment including switchyard equipment, switchgear, transformers, and motors CFB Boiler Coal Power Plant Equipment and Systems: Learn about various CFB boiler coal power plant equipment and systems including: CFB boilers, superheaters, reheaters, steam turbines, governing systems, deaerators, feedwater heaters, coal-handling equipment, transformers, generators and auxiliaries Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2012 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) CFB BOILER COAL POWER PLANT COMMISSIONING MANUAL (includes practical information about all pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for every component and system in CFB boiler coal power plants - 400 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course This 5 full-day course provides detailed description of all combustion equipment and systems used in pulverized coal boilers and circulating fluidized bed (CFB) boilers including pulverized coal burning systems, coal feeder, pulverizer and classifier, pulverized coal burners, furnace and fans. This course provides also a comprehensive explanation of all boiler combustion control systems including pulverizer control system, combustion control, control of coal and air flow into the boiler, furnace pressure control, oxygen trim control, nitrogen oxides (NOx) and sulfur oxides (SOx) control, control of ammonia injection, flue gas dew point control, purge control, flame monitoring and tripping system as well as their tuning methods. All boiler control systems are covered as well in this course including drum level feedwater control, main steam and reheat steam temperature control, boiler limits and runback, sliding or variable pressure control, heat rate optimization with sliding pressure control, boiler-turbine coordinated control, etc. The course provides also detailed explanation of Boiler NFPA 85 Code (Boiler and Combustion Systems Hazards Codes) and American National Standard Institute/Instrument Society of America Code (ANSI/ISA-77-44-01-2007 Code). The burner management systems (BMS) and examples of boiler permissive starting logic and protective tripping logic will be explained thoroughly. The various methods used to calculate the boiler efficiency are covered in detail in this course including the direct and indirect methods. All the factors which affect the efficiency and emissions of pulverized coal boiler and CFB boiler will be explained thoroughly. The course covers also all the methods used to improve the efficiency of pulverized coal boilers and CFB boilers including improvement to their combustion efficiency and control systems performance. Training Objectives Boiler Combustion Equipment and Systems: Gain an in-depth understanding of all boiler combustion equipment and systems including pulverized coal burning systems, coal feeder, pulverizer and classifier, pulverized coal burners, furnace and fans Boiler Combustion Control Systems: Gain a thorough understanding of all boiler combustion control systems for pulverized coal boilers, and CFB boilers including pulverizer control system, combustion control, control of coal and air flow into the boiler, furnace pressure control, oxygen trim control, nitrogen oxides (NOx) and sulfur oxides (SOx) control, control of ammonia injection, flue gas dew point control, purge control, flame monitoring and tripping system Boiler Conventional Control Systems: Gain an in-depth understanding of all boiler conventional control systems including drum level feedwater control, main steam and reheat steam temperature control, boiler limits and runback, sliding or variable pressure control, heat rate optimization with sliding pressure control, and boiler-turbine coordinated control Boiler NFPA 85 Code (Boiler and Combustion Systems Hazards Codes) and American National Standard Institute/Instrument Society of America Code (ANSI/ISA-77-44-01-2007 Code): Learn about NFPA 85 code and ANSI/ISA-77-44-01-2007 code Burner Management System and Boiler Permissive Starting Logic and Protective Tripping Logic: Gain an in-depth understanding of burner management system and boiler permissive starting logic and protective tripping logic Boiler Efficiency Calculations: Learn how to calculate the boiler efficiency using the direct and indirect methods Factors Affecting the Efficiency and Emissions of Boilers: Understand all the factors which affect the boiler efficiency and emissions Methods Used to Improve the Efficiency of Boilers: Learn about all the methods used to improve the efficiency of pulverized coal boilers, and CFB boilers including improvement to their combustion efficiency and control systems performance Boiler Instrument and Piping Diagrams: Gain an in-depth understanding of all boiler instrument and piping diagrams CFB and Pulverized Coal Boilers Equipment and Systems: Learn about various types of equipment and systems used in CFB and pulverized coal boilers including economizers, steam drum, superheaters, air preheaters, ammonia injection systems, etc. Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2012 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) COMBUSTION ENGINEERING FOR COAL FIRED POWER PLANTS MANUAL (includes practical information about combustion engineering for coal fired power plants - 550 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this training course This 5 full-day course will provide a comprehensive understanding of the design of circulating fluidized bed (CFB) boilers. The design of all CFB boiler components and equipment including furnace, cyclones, economizers, superheaters, reheaters, loop seals, expansion joints, refractory, and L-valves will be covered in detail. All potential operating problems and major operating problems, corrective actions and maintenance required for CFB boilers will be covered thoroughly. This course will focus on designing CFB boilers that have the highest efficiency, and maximum longevity and capacity factor. All the common problems encountered in CFB Boilers will be discussed in detail.This includes thermally induced failures, anchor system induced failures, water walls tube failures, NMEJ damages, clinker formation, refractory damages, APH tube chock-up, erosion and corrosion. The solutions to each of these problems will be presented. All repair and refurbishment methods, preventive and predictive maintenance required for CFB boilers will be covered in-depth. Several studies have confirmed that CFB boilers are the best method for power generation.This is due to their fuel flexibility, and lowest electricity cost among all types of boilers. This technology is in great demand due to various other advantages such as lower emissions as compared to other types of boilers and has a carbon footprint well below the norms laid down by the World Bank emission requirements. This course is a MUST for anyone who is involved in the design, operation or maintenance of circulating fluidized bed boilers, because it covers how these boilers are designed and provides guidelines and rules that ensure the CFB boilers have great performance. This course will also provide up-dated information in respect to the design of supercritical once-through CFB boilers and ultra supercritical CFB boilers. Training Objectives Circulating Fluidized Bed Boiler Design: Gain a thorough understanding of the best design methods of circulating fluidized bed boilers. Design of Circulating Fluidized Bed Boiler: Components and Systems: Learn all the techniques used to design CFB boiler equipment and systems including furnace, cyclones, economizers, superheaters, reheaters, loop seals, expansion joints, refractory, and L-valves. Design of Circulating Fluidized Bed Boiler to Achieve Highest Efficiency, and Best Performance and Economics: Gain a thorough understanding of all the methods used to design CFB boilers having the highest efficiency, longevity and capacity factor as well as best economics. Circulating Fluidized Bed Boiler Equipment: Learn about various equipment of circulating fluidized bed boilers including: furnaces, cyclones, economizers, superheaters, reheaters, ammonia injection systems, electrostatic precipitators, polishing dry scrubbers, fuel and sorbent feeding systems, bottom ash handling and extraction systems and materials. Circulating Fluidized Bed Boiler Environmental Emissions: Learn about the monitoring and control of environmental emissions from circulating fluidized boilers. Circulating Fluidized Bed Boiler Instrumentation and Control Systems: Learn about the latest instrumentation and control systems of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Reliability and Testing: Increase your knowledge of predictive and preventive maintenance, reliability and testing of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Selection and Applications: Gain a detailed understanding of the selection considerations and applications of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Maintenance: Learn all the maintenance activities required for circulating fluidized bed boilers, to minimize their operating cost and maximize their efficiency, reliability, and longevity. Circulating Fluidized Bed Boiler Refurbishment, and Life Extension Methods: Learn about life cycle cost, profitability, refurbishment, and life extension methods for all types of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Commissioning: Understand all the commissioning requirements of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Codes and Standards: Learn all the codes and standards applicable for circulating fluidized bed boilers. Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'POWER GENERATION HANDBOOK' published by McGraw-Hill in 2012 (800 pages) Design of Circulating Fluidized Bed Boiler manual (600 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Portfolio, Programme, and Project Offices (P3O®) Practitioner: In-House Training P3O® is the AXELOS standard for the design of decision-making processes regarding changes in organizations. P3O provides a guideline for the design of portfolio, programme, and project offices in organizations. The P3O Practitioner Course is an interactive learning experience. The P3O Practitioner-level content provides you with sufficient knowledge and understanding of the P3O guidance to design, implement, manage or work within any component office of a P3O model. It enables participants to successfully complete the associated P30 Practitioner exam and achieve the qualification. In this course, you will be prepared to successfully attempt the P3O Practitioner exam and learn how to implement or re-energize a P3O model in their own organization. What you will Learn At the end of the P3O Practitioner course, you will be able to: Define a business case to get senior management approval for P3O Build a right P3O model to adapt to the organization's needs, taking account of the organization's size and portfolio, programme and project management maturity Identify the elements, roles, and functions deployed in a generalized P3O model Use tools and techniques in running the P3O and advising those who shape the portfolio of programmes and projects Introduction to P3O What is the purpose of P3O? Definitions What are P3Os? Portfolio, programme, and project lifecycles Governance and the P3O Designing a P3O Model Factors that affect the design Design considerations What functions and services should the P3O offer? Roles and responsibilities Sizing and tailoring of the P3O model Why have a P3O? How a P3O adds value Maximizing that value Getting investment for the P3O Overcoming common barriers Timescales Why have a P3O (Extension)? The P3O Business Case The P3O Model Blueprint Vision Statement Demonstrating the Value KPIs The Benefits of Claimed Capabilities Benefit Realisation and Strategic Objectives Benefit Profile How to Implement or Re-Energize a P3O Implementation lifecycle for a permanent P3O Identify Define Deliver Close Implementation lifecycle for a temporary programme or project office Organizational context Definition and implementation Running Closing Recycling How to operate a P3O Overview of tools and techniques Benefits of using standard tools and techniques Critical success factors P3O tools P3O techniques

Duration 2 Days 12 CPD hours This course is intended for Professionals wishing to maximize their productivity and efficiency by investing their time more effectively will benefit from this course. Overview Time Management Prioritization Organization Workflow Productivity Time is limited, so getting the most out of every minute is critical. In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time. Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Wise Time Management Identifying Time Wasters Applying the 80/20 Rule Utilizing Calendars Creating Rituals 2. Prioritizing Your Time Taking Charge of Your Time Protecting Your Time through Assertiveness 3. Planning Wisely Managing the Power of Your Productivity Journal Finding Hidden Time Chunking, Blocking, and Tackling 4. Organizing Your Workspace Decluttering Managing Workflow Taking Control over Email 5. Tackling Procrastination Knowing Why You Procrastinate Nine Ways to Avoid Procrastination 6. Crisis Management Weathering the Storm Creating and Executing a Plan Applying Lessons Learned 7. Increase Your Productivity Applying Productivity Tools Finding What Works Eliminating the Word \'Should\' Building on Success Additional course details: Nexus Humans Prioritizing Your Time Effectively training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Prioritizing Your Time Effectively course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals whose primary job responsibility is the management of servers and other devices running the Linux operating system. A typical student in this course should have at least nine months of hands-on Linux experience and at least one and a half years of IT experience in other computing environments. The target student should wish to expand their skillset to support their career in Linux system administration and operation. This course is also designed for students who are seeking the CompTIA Linux+ certification and who want to prepare for Exam XK0-005. The Linux+ certification can validate the student's understanding and skill in configuring, monitoring, and supporting Linux systems. Overview In this course, you will configure, operate, and troubleshoot Linux systems. You will: - Perform basic Linux tasks. - Manage users and groups. - Manage permissions and ownership. - Manage storage. - Manage files and directories. - Manage kernel modules. - Manage the Linux boot process. - Manage system components. - Manage devices. - Manage networking. - Manage packages and software. - Secure Linux systems. - Write and execute Bash shell scripts. - Automate tasks. - Plan and perform a Linux installation. The Official CompTIA© Linux+© courseware builds on your existing experience with systems operations and administration to provide you with the knowledge and skills required to configure, manage, operate, and troubleshoot a Linux environment by using security best practices, scripting, and automation. This course will also prepare you for the Exam XKO-005. 1 - PERFORMING BASIC LINUX TASKS Identify the History and Development of Linux Enter Shell Commands Get Help Using Linux 2 - MANAGING USERS AND GROUPS Assume Superuser Privileges Create, Modify, and Delete Users Create, Modify, and Delete Groups Query Users and Groups Configure Account Profiles 3 - MANAGING PERMISSIONS AND OWNERSHIP Modify File and Directory Permissions Modify File and Directory Ownership Configure Special Permissions and Attributes Troubleshoot Permissions Issues 4 - MANAGING STORAGE Create Partitions Manage Logical Volumes Mount File Systems Manage File Systems Navigate the Linux Directory Structure Troubleshoot Storage Issues 5 - MANAGING FILES AND DIRECTORIES Create and Edit Text Files Search for Files Perform Operations on Files and Directories Process Text Files Manipulate File Output 6 - MANAGING KERNEL MODULES Explore the Linux Kernel Install and Configure Kernel Modules Monitor Kernel Modules 7 - MANAGING THE LINUX BOOT PROCESS Configure Linux Boot Components Configure GRUB 2 8 - MANAGING SYSTEM COMPONENTS Configure Localization Options Configure GUIs Manage Services Troubleshoot Process Issues Troubleshoot CPU and Memory Issues 9 - MANAGING DEVICES Identify the Types of Linux Devices Configure Devices Monitor Devices Troubleshoot Hardware Issues 10 - MANAGING NETWORKING Identify TCP/IP Fundamentals Identify Linux Server Roles Connect to a Network Configure DHCP and DNS Client Services Configure Cloud and Virtualization Technologies Troubleshoot Networking Issues 11 - MANAGING PACKAGES AND SOFTWARE Identify Package Managers Manage RPM Packages with YUM Manage Debian Packages with APT Configure Repositories Acquire Software Build Software from Source Code Troubleshoot Software Dependency Issues 12 - SECURING LINUX SYSTEMS Implement Cybersecurity Best Practices Implement Identity and Access Management Methods Configure SELinux or AppArmor Configure Firewalls Implement Logging Services Back Up, Restore, and Verify Data 13 - WORKING WITH BASH SCRIPTS Customize the Bash Shell Environment Identify Scripting and Programming Fundamentals Write and Execute a Simple Bash Script Incorporate Control Statements in Bash Scripts 14 - AUTOMATING TASKS Schedule Jobs Implement Version Control Using Git Identify Orchestration Concepts 15 - INSTALLING LINUX Prepare for Linux Installation Perform the Installation Additional course details: Nexus Humans CompTIA Linux Plus Certification (Exam XK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Linux Plus Certification (Exam XK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Professionals who want to make the best decisions and develop creative and elegant solutions to challenging problems will benefit from this course. Overview Enable you to evaluate, identify, and distinguish between relevant and irrelevant information Engage critical thinking through curiosity and your ability to ask good questions Apply the eight best practices of critical thinking in practice Leverage open-mindedness to become more receptive and highly tuned for new ideas Students will learn to explore challenges, defy incorrect assumptions, and look at things with new and differing perspectives, incorporating these insights into your thought processes, and enabling them to find solutions to even the most difficult tasks. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Challenges of Modern Thinking Becoming a Rational Thinker Critical Thinking in Application Applying Reason Developing Open-Mindedness Stepping Out of Your Comfort Zone Avoiding Jumping to Conclusions Expecting and Initiating Change Being Ready to Adapt Thinking Logically 2. Critical Thinking Best Practices Listening Actively Evaluating Information Making Assumptions Watching Out for Bias Asking Clarifying Questions Performing SWOT Analysis Benefitting from Critical Thinking 3. Putting It All Together Changing Your Perspective Considering Other Viewpoints Dealing with New Information Solving Problems Identifying Inconsistencies Asking Why Evaluating the Solution Retaining Your New Skills Reflecting and Learning from Mistakes Asking Questions on an Ongoing Basis Additional course details: Nexus Humans Thinking with Critical Insight training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Thinking with Critical Insight course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders will benefit from this course. Overview Bring about valuable and positive change in those you lead Increase engagement, motivation and morale in your team Enhance performance of individuals and the team Provide an authentic role model that inspires followership Develop others into leaders This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Defining Transformational Leadership Comparing Leadership Styles Developing the Attitudes and Beliefs of a Transformational Leader 2. Being an Authentic Leader Knowing Who You Are Fostering Authenticity and Credibility 3. Demonstrating Leadership Practice Following the Five Practices of Exemplary Leadership 4. Building Engagement and Motivation Understanding the Drivers of Employee Engagement Motivating Like a Transformational Leader 5. Optimizing Performance Coaching for Performance Supporting Performance through Partnership Unlocking Potential Developing and Transforming Careers 6. Mentoring Leaders Growing Leaders Putting Relationships First Focusing on Character Capitalizing on Strengths Showing Optimism and Not Skepticism Seeking Passion and Success 7. Committing to Transformational Leadership