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The Art of Persuasive Communication Course Overview This course explores the essential techniques and principles of persuasive communication, equipping learners with the skills to influence and engage effectively across diverse settings. Covering key areas such as rhetorical strategies, emotional intelligence, and audience analysis, the course offers practical knowledge that enhances personal and professional interactions. Learners will develop confidence in crafting compelling messages, improving negotiation abilities, and fostering meaningful connections. Designed for a wide range of individuals, this course provides valuable tools to advance communication proficiency, enabling participants to stand out in business, leadership, sales, or everyday conversations. Course Description Delving deeper into the art and science of persuasion, this course covers foundational topics including persuasive language, storytelling, non-verbal cues, and ethical communication practices. Through a structured learning experience, participants will examine various communication models and apply these to real-life scenarios, enhancing clarity and impact. Emphasis is placed on understanding audience needs, overcoming objections, and building trust. By completing this course, learners gain advanced skills to influence decision-making, resolve conflicts, and inspire action with confidence and integrity. The content is carefully designed to develop critical thinking, empathy, and effective dialogue within both professional environments and personal relationships. The Art of Persuasive Communication Curriculum Module 01: Introduction to Persuasive Communication Module 02: Principles and Techniques of Persuasion Module 03: Crafting Powerful Messages Module 04: Understanding and Engaging Your Audience Module 05: Emotional Intelligence in Communication Module 06: Non-Verbal Communication and Its Impact Module 07: Overcoming Resistance and Handling Objections Module 08: Ethical Considerations in Persuasive Communication Module 09: Persuasion in Leadership and Negotiation Module 10: Enhancing Communication for Career Success (See full curriculum) Who Is This Course For? Individuals seeking to improve their influence and communication skills. Professionals aiming to enhance leadership and negotiation abilities. Beginners with an interest in mastering effective communication techniques. Anyone looking to boost confidence in personal and business conversations. Career Path Communications Specialist Sales and Marketing Executive Public Relations Officer Customer Relationship Manager Leadership and Management Roles Negotiation Consultant Corporate Trainer in Communication

IELTS Exam Preparation Course Overview This IELTS Exam Preparation course is designed to equip learners with the essential skills needed to excel in the IELTS exam. Covering all four sections of the test—listening, reading, writing, and speaking—the course provides in-depth insights into the format and structure of the test. Learners will develop strong English language skills, ensuring they are well-prepared for each section of the exam. By the end of the course, learners will gain confidence in their ability to manage time, understand test requirements, and perform under exam conditions. With expert guidance and structured content, this course aims to help learners achieve their desired IELTS band score. Course Description This course delves into each component of the IELTS exam, helping learners understand its format and assess their strengths and weaknesses. The grammar modules focus on essential areas such as sentence structure, punctuation, and capitalisation to ensure learners can effectively communicate their ideas. The listening, reading, writing, and speaking modules are tailored to build specific skills required for each section of the exam, guiding learners through practice exercises and strategies for optimal performance. Through engaging lessons and mock tests, learners will gain a clear understanding of what is expected in the IELTS exam and how to approach each section with confidence. The course also includes practical advice on preparing for the test, managing exam stress, and performing well under timed conditions. IELTS Exam Preparation Curriculum Module 01: Introduction to IELTS Module 02: IELTS Test Format Module 03: Grammar for IELTS: Basics of Grammar Module 04: Grammar for IELTS: The Basics of Sentence Module 05: Grammar for IELTS: Structure of Sentence Module 06: Grammar for IELTS: Punctuation & Capitalisation Module 07: The Listening Section Module 08: The Reading Section [Academic] Module 09: The Writing Section [Academic] Module 10: The Speaking Section Module 11: IELTS [General Training] Module 12: IELTS Life Skills Module 13: What To Do Before The IELTS Test? Module 14: IELTS Full-length Practice Tests (See full curriculum) Who is this course for? Individuals seeking to achieve a high band score in the IELTS exam. Professionals aiming to meet English language proficiency requirements for work or study. Beginners with an interest in pursuing international education or career opportunities. Those preparing for the IELTS exam as part of their visa application process. Career Path International student in higher education. Migration consultant or advisor. Professional in need of an English language proficiency qualification. Candidate for job roles requiring IELTS certification for global organisations.

Art Therapy Course Overview This Art Therapy course offers a comprehensive exploration of the therapeutic power of art in promoting mental health and well-being. It provides an understanding of the psychological and neurological principles behind art therapy, equipping learners with the knowledge to use creative expression as a tool for healing and self-discovery. The course also delves into various art therapy techniques, their applications, and the role of mindfulness in enhancing creativity. Learners will gain valuable skills in facilitating art therapy sessions, working with different age groups, and addressing specific needs in both individual and group settings. Upon completion, learners will be equipped to apply art therapy principles in a range of professional environments, including healthcare, education, and counselling. Course Description This course covers the essential aspects of art therapy, beginning with an introduction to its core principles and the science behind its effectiveness. Learners will explore the psychology and neuroscience that underpin art therapy, gaining insight into how creative expression influences the brain. In later modules, the course covers practical applications of art therapy for various groups, including children, adults, and families. Emphasis is placed on mindfulness techniques, reflective writing, and using art as a means to cope with illness. Learners will explore a variety of therapeutic art forms, with a particular focus on how to integrate them into therapy sessions. Throughout the course, learners will develop a deep understanding of how art therapy fosters emotional well-being and resilience. By the end, learners will have acquired the skills necessary to incorporate art therapy into diverse settings, from clinical environments to community outreach. Art Therapy Curriculum Module 01: Introduction to Art Therapy Module 02: Art Therapy: Psychology and Neuroscience Module 03: Art Therapy in Practice Module 04: Creative Therapy Module 05: Mindful Creativity: Colour and Creation Module 06: Art Therapy Techniques and Applications Module 07: Using Mindfulness in Art Therapy Module 08: Drawings Module 09: Reflective Writing Module 10: Art Therapy for Children Module 11: Art Therapy for Adults Module 12: Art Therapy for Family Module 13: Illness and Art Module 14: The Art Therapist (See full curriculum) Who is this course for? Individuals seeking to explore art as a therapeutic tool. Professionals aiming to develop their skills in art therapy. Beginners with an interest in psychology and creative therapies. Therapists looking to integrate art into their existing practices. Educators or healthcare providers who wish to use creative methods in their work. Career Path Art Therapist Mental Health Counsellor Healthcare Professional in Therapy Settings Creative Arts Practitioner Occupational Therapist Teacher in Special Education Rehabilitation Specialist Social Worker

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This is a customised private course designed to suit your field of specialisation. The duration of this course depends exclusively on your schedule. Just inform us about when you wish to start and we will plan each lesson according to your needs. You can sign up for this course regardless of your level of Greek, as it is offered not only to beginners but also to intermediate and advanced learners. The course is supported by readers, work books, audios and videos.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Test Engineering course is anyone involved in defining a DevOps Testing strategy, such as: Delivery Staff DevOps Engineers IT Managers Project Managers Lab Staff Maintenance and Support Staff Quality Assurance Managers Quality Assurance Teams Release Managers Testers Software Engineers Overview The learning objectives for DTE include a practical understanding of: The purpose, benefits, concepts and vocabulary of DevOps testing How DevOps testing differs from other types of testing DevOps testing strategies, test management and results analysis Strategies for selecting test tools and implementing test automation Integration of DevOps testing into Continuous Integration and Continuous Delivery workflows How DevOps testers fit with a DevOps culture, organization and roles This comprehensive course addresses testing in a DevOps environment and covers concepts such as the active use of test automation, testing earlier in the development cycle, and instilling testing skills in developers, quality assurance, security, and operational teams. The course is relevant for every modern IT professional involved in defining or deploying a DevOps testing strategy for their organization, as test engineering is the backbone of DevOps and the primary key for successful DevOps pipeline to support digital transformation. This course prepares you for the Continuous Testing Foundation(CTF) certification. Course Objectives and Modules, Logistics What is DevOps Testing and its Business Benefits?Relation of DevOps Testing in other Test MethodologiesDevOps Testing Best Practices DevOps Testing Terminology Culture changes Organization changes Process and team friction Motivation strategies Measuring Success Continuous Evolution Troubleshooting What is the DevOps pipeline? DevOps Testing on the pipeline Test strategy choices Pre-Flight strategies Continuous Integration Testing System, Delivery and Customer Testing Test Environments Lab Management Topology orchestration Test Automation Frameworks Test Tools Selection criterion Automated metrics Key concepts Test Case Best Practices & Design Exercise Test Suite Best Practices & Design Exercise Principles of DevOps Management DevOps Test Management Metrics DevOps Management Tools DevOps Test Results Analysis Integrating DevOps Results Analysis Test Management Exercise Fictitious Product Test Requirements Individual Exercise Class discussion Exam Preparation

Duration 5 Days 30 CPD hours This course is intended for This course provides an immersive learning experience for business and technical professionals who need a thorough understanding of the CMMC program. It does this by taking the point of view of a CMMC Certified Professional. Students might consider taking this course to learn more about the overall CMMC program, how DoD contractors are assessed, and how to help their organizations prepare for a CMMC Assessment. Overview In this course, you will learn about the CMMC Model, framework, context, and application within the DoD, as well as the expectations and requirements imposed upon organizations that do business with the DoD. You will: Identify the threats to the Defense Supply Chain and the established regulations and standards for managing the risk. Identify the sensitive information that needs to be protected within the Defense Supply Chain and how to manage it. Describe how the CMMC Model ensures compliance with federal acquisitions regulations. Identify responsibilities of the Certified CMMC Professional, including appropriate ethical behavior. Establish the Certification and Assessment scope boundaries for evaluating the systems that protect regulated information. Prepare the OSC for an Assessment by evaluating readiness. Use the CMMC Assessment Guides to determine and assess the Evidence for practices. Implement and evaluate practices required to meet CMMC Level 1. Identify the practices required to meet CMMC Level 2. Work through the CMMC Assessment process. The Cybersecurity Maturity Model Certification (CMMC), managed by The Cyber AB (formerly known as the CMMC Accreditation Body or the CMMC-AB), is a program through which an organization's cybersecurity program maturity is measured by their initial and ongoing compliance with applicable cybersecurity practices, as well as their integration of corresponding policies and plans into their overall business operations. Once rule-making has concluded and CMMC 2.0 has been implemented, all organizations providing products or services to the United States Department of Defense (DoD) must comply with the requirements of their applicable CMMC Level. This course provides a complete review of the key elements of this important program. Lesson 1: Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses against Threats Lesson 2: Handling Sensitive Information Topic A: Identify Sensitive Information Topic B: Manage the Sensitive Information Lesson 3: Ensuring Compliance through CMMC Topic A: Describe the CMMC Model Architecture Topic B: Define the CMMC Program and Its Ecosystem Topic C: Define Self-Assessments Lesson 4: Performing CCP Responsibilities Topic A: Identify Responsibilities of the CCP Topic B: Demonstrate Appropriate Ethics and Behavior Lesson 5: Scoping Certification and Assessment Boundaries Topic A: Use the CMMC Assessment Scope Documentation Topic B: Get Oriented to the OSC Environment Topic C: Determine How Sensitive Information Moves Topic D: Identify Systems in Scope Topic E: Limit Scope Lesson 6: Preparing the OSC Topic A: Foster a Mature Cybersecurity Culture Topic B: Evaluate Readiness Lesson 7: Determining and Assessing Evidence Topic A: Determine Evidence Topic B: Assess the Practices Using the CMMC Assessment Guides Lesson 8: Implementing and Evaluating Level 1 Topic A: Identify CMMC Level 1 Domains and Practices Topic B: Perform a CMMC Level 1 Gap Analysis Topic C: Assess CMMC Level 1 Practices Lesson 9: Identifying Level 2 Practices Topic A: Identify CMMC Level 2 Practices Lesson 10: Working through an Assessment Topic A: Identify Assessment Roles and Responsibilities Topic B: Plan and Prepare the Assessment Topic C: Conduct the Assessment Topic D: Report the Assessment Results Topic E: Conduct the CMMC POA&M Close-Out Assessment

Duration 4.375 Days 26.25 CPD hours This course is intended for This course provides a jump start on learning material that relates to the CMMC program, and to the planned Certified Professional (CP) certification in particular. It discusses the CMMC program, the current CMMC Model, and other CMMC materials as they exist today. The course may be of interest to individuals who wish to pursue the CMMC-CP certification when it is released. It may also be useful to stakeholders in organizations who will be involved in CMMC assessments, and who wish to gain a general understanding of the program and its requirements for their business planning purposes Overview In this course, you will examine the current CMMC model (Version 1.02), framework, context, and application within the DoD, as well as the expectations and requirements that will be imposed upon organizations that do business with the DoD. It will also help you to identify threats to cybersecurity and privacy within an IoT ecosystem and implement appropriate countermeasures. You will gain the skills to: · Identify risks within the defense supply chain and the established standards for managing them. · Describe how the CMMC model ensures compliance with federal acquisition regulations. · Identify responsibilities of the CMMC Certified Professional, including appropriate ethics and behavior. · Identify regulated information and establish the Certification and Assessment scope boundaries for evaluating the systems that protect that regulated information. · Evaluate OSC readiness and determine the objective evidence you intend to present to the assessor. · Use the NIST 800-171A and CMMC Assessment Guide to assess objective evidence for processes and practices. · Implement and evaluate practices required to meet CMMC maturity level 1. · Implement and evaluate processes and practices required to meet CMMC maturity level 2. · Implement and evaluate processes and practices required to meet CMMC maturity level 3. · Identify processes and practices required to meet CMMC maturity levels 4 and 5. · Work through the logistics of a CMMC assessment, including planning for and conducting the assessment, as well as any follow-up processes, such as remediation and adjudication. The Cybersecurity Maturity Model Certification (CMMC), managed by the CMMC Accreditation Body (CMMC-AB), is a program through which an organization's cybersecurity program is measured by their initial and ongoing compliance with applicable cybersecurity practices as well as their integration of corresponding policies and plans into their overall business operations. By Fiscal Year 2026, all organizations providing products or services to the United States Department of Defense (DoD) must obtain at least a Maturity Level 1 certification under this program. Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses Against Threats Ensuring Compliance through CMMC Topic A: Identify Limitations of Self-Certification Topic B: Identify Benefits of CMMC Topic C: Describe the CMMC Model Architecture Performing the General Responsibilities of a CMMC CP Topic A: Identify Responsibilities of the CMMC CP Topic B: Demonstrate Appropriate Ethics and Behavior Identifying and Scoping Regulated Information Topic A: Identify Regulated Information Topic B: Establish the Certification and Assessment Scope Boundaries Initiating the Assessment Process Topic A: Evaluate Readiness Topic B: Determine Objective Evidence Assessing Objective Evidence Topic A: Assess the Practices Using the CMMC Assessment Guides Topic B: Assess the Processes Using the CMMC Assessment Guide Level 3 Implementing and Evaluating CMMC Level 1 TTopic A: Maturity Level 1 Domains and Practices Topic B: Determine Scope Boundaries at Maturity Level 1 Topic C: Perform a Maturity Level 1 Gap Analysis Topic D: Perform a Maturity Level 1 Evidence Validation Implementing and Evaluating CMMC Levels 2 and 3 Topic A: Process Maturity Requirements for CMMC Levels 2 and 3 Topic B: Maturity Level 2 Practices Topic C: Maturity Level 3 Practices Identifying CMMC Levels 4 and 5 Topic A: Maturity Level 4 Processes and Practices Topic B: Maturity Level 5 Processes and Practices Working Through a CMMC Assessment Topic A: Define the Assessment Logistics Topic B: Resolve Assessment Related Issues Appendix A: Additional Documentation the CP Should Study

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain