1355 Courses delivered Live Online

Each week, participants will have the opportunity to gain invaluable insights, and hone their craft through immersive learning experiences.

Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives. This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling. This course will help participants: Develop core sales skills such as building rapport, questioning and presenting benefits Identify the roles and goals of key contacts and recognize the importance of consultative selling Understand how to achieve sales by uncovering needs, matching benefits and promoting value Understand how to structure and control a customer interaction and set clear objectives for each account Develop techniques for handling objections, questions and staying positive Master the art of closing a sale and gaining agreement Understand tactical selling and how to build multiple contacts and relationships Develop skill and confidence in selling to both new prospects and existing customers 1 Consultative selling - key principles for success Recognise the importance of consultative selling and being client-focused Build the right processes to achieving sales targets - questions before features Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing 2 Consultative sales call skills How best to structure and control a customer meeting or call to be client-centric: Four Cs The importance of setting clear objectives for each call and account Setting the agenda and pre-call preparation Planning sessions 3 Your mission, message and meaning - comparative advantage Defining sales messages and USPs; positioning value and quality not price Knowing your target product and services and their value to the customer Understanding your customers buying role and qualifying the opportunity 4 An effective sales meeting - part 1 Opening the sales interview - and building rapport Gaining and retaining the full attention of the customer Probing and identifying real needs using effective sales questions Planning and practice sessions for consultative selling 5 An effective sales meeting - part 2 Matching customer needs and wants to products and services available Presenting your product or service using features, advantages, and benefits Recognising and responding to buying signals and other sales opportunities Planning and practice sessions 6 Closing the sale successfully Anticipating objections and seeing them as positives, including price objections Handling objections using proven methods and models How and when to ask for the sale professionally Follow up and follow-through Planning and practice sessions

Essential CPD to deepen your understanding and develop your skills as a therapist CPD Certificate: 3 hours Length: 9.45am – 1.00pm (GMT) LIMITED PLACES – Feb date now full Join Ros Townsend live online on Tuesday 8th October 2024 for this important CPD course, designed specifically for mental health professionals interested in the human givens approach. BONUS – you will get a recording for 2 weeks afterwards to maximise your learning. There are many occasions when a client presents with an excessive emotional response and it is not immediately apparent why this is happening. Perhaps they know that they are ‘over-reacting’ in some way – getting very angry, very fearful – or are experiencing a driven urge to take a particular action – such as eating or having sex. This live online course will help you gain confidence in working safely and ethically with affect bridges to discover if an unhelpful pattern, in the form of a molar memory or sub-threshold trauma is at the root of their experience, allowing you to then determine collaboratively with your client the best ways of addressing that. During the course, there will be plenty of opportunity to ask questions of the tutor, and to engage in exercises and discussions with your peers and colleagues. Why take this course Whether you are a new HG therapist wanting to develop a clear understanding of how to utilise an affect bridge to determine if a molar memory or sub-threshold trauma is present, and to better understand the protocols for working with these, or whether you are an experienced HG practitioner looking to refresh your knowledge and delve deeper into understanding this valuable skillset, this course will help you gain the skills and understanding you need to do so safely and effectively. In an early article regarding molar memories, Joe Griffin termed them ‘an ancient mechanism that is ruining lives’; and the impact of such driven urges on the lives of our clients cannot be underestimated. Molar memories can, on first encountering the theory, seem complicated and unfathomable, but this course will set them – and sub-threshold traumas and the use of the affect bridge to access both – within a clear framework of understanding, linking back to the way in which our brain perceives things (referencing the APET model) and to RIGAAR (how we structure a good therapy session). During the course, numerous case studies will be shared and used as the basis for exercises, and there will be ample opportunity to link the learning to your own experiences in the therapy room. You will gain a clear understanding of: how to follow the treatment protocols for working with molar memories and sub-threshold traumas – adapting these, of course, to each client’s unique model of reality; how to safely and ethically utilise an affect bridge; and how to avoid the danger of creating any false memories. Ros is a brilliant teacher and presenter. She made the whole course interesting, engaging and informative as well as very supportive. She was also very patient with all our questions!GEMMA ROGERS, COUNSELLOR/COACH What the training covers: How APET and RIGAAR relate to one another Why an understanding of APET is essential when working with affect bridge What an affect bridge is How to use affect bridge safely and ethically within your therapy sessions How to avoid the risk of creating false memories Why we must proceed with caution when undertaking affect bridges when working online The difference (in this context) between ‘positive’ and ‘negative’ The tell-tale patterns of a sub-threshold trauma and a molar memory being present A framework to understand the presentations of both sub-threshold traumas and molar memories How to identify a sub-threshold trauma An understanding of the treatment protocol for sub-threshold traumas How to identify a molar memory An understanding of the treatment protocol for molar memories Why molar memories sometimes present differently in complex trauma How to use the understanding of APET and help clients to utilise affect bridge as a positive tool within their lives Who is this course suitable for? This course is designed for both trainee and fully-qualified HG therapists It is also suitable for any mental health professionals interested in the human givens approach It is recommended to all HG practitioners by the Human Givens Institute (HGI) Timings 9.45 am – Join Zoom 10.00 am – Course session starts 1.00 pm – Course ends In any online training it’s important to build in regular breaks and ensure that every 20 minutes there is a shift in focus of attention to pull the eyes away from the screen. There will be two 10–15 minute comfort breaks during the training and regular opportunities for discussion and exercises in break-out rooms. Meet your tutor Rosalind Townsend Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS. Read more

We have developed the non-licensed training to cover work for land remediation contractors working on asbestos-contaminated sites. Including: Interpretation of CAR Regulations to asbestos-contaminated land. This will include 'litter-picking' surface contamination and form contaminated soil. Site segregation, decontamination procedures and air monitoring expectations.

Duration 3 Days 18 CPD hours This course is intended for This course is for information technology professionals, security professionals, network, system managers and administrators tasked with installing, configuring and maintaining Symantec Data Center Security: Server Advanced. Overview At the completion of the course, you will be able to: Describe the major components of Symantec Data Center Security: Server Advanced and how they communicate. Install the management server, console and agent. Define, manage and create assets, policies, events and configurations. Understand policy creation and editing in depth. course is an introduction to implementing and managing a Symantec Data Center Security: Server Advanced 6.0 deployment. Introduction Course Overview The Classroom Lab Environment Introduction to Security Risks and Risk Security Risks Security Risk Management Managing and Protecting Systems Corporate Security Policies and Security Assessments Host-Based Computer Security Issues SDCS:Server Advanced Overview SDCS: Server Advanced Component Overview Policy Types and Platforms Management Console Overview Agent User Interface Overview DEMO of Management Console Installation and Deployment Planning the Installation Deploying SDCS:SA for High Availability Scalability Installing the Management Server Installing the Management Console Installing a Windows Agent Installing a UNIX Agent LAB: Install Manager and Agents Configuring Assets Asset and Agent Overview Viewing Agents and Assets Managing Agents Managing Agents on Assets LAB: Create Asset Groups LAB: Examine Agent Interface Policy Overview Policies Defined Prevention Policy Overview Process Sets Resource Access Policy Options Detection Policy Overview IDS Capabilities Rules Collectors Policy Management Workspace User Interface on Agent Example Use Cases LAB: Paper Based Scenarios LAB: What type of security strategy should be used? Detailed Prevention Policies Policy Editor Policy Structure Global Policy Options Service Options Program Options Policy Processing Order Network Rules File Rules Registry Rules Process Sets Predefined Policies LAB: Deploy Strict policy LAB: Examine Functionality Advanced Prevention Profiling Applications Customizing Predefined Policies LAB: Modify Policy Previously Deployed LAB: Re-examine Functionality LAB: Preparing for Policy deployment LAB: Best Practice - Covering Basics LAB: Further Enhance Strict Policy LAB: Create Custom Process Set LAB :Secure an FTP Server LAB: Troubleshoot Policy/pset Assignment Using CLI Detection Policies Detection Policies Structure Collectors Rules Predefined Detection Policies Creating a Detection Policy Using the Template Policy LAB: Deploy Baseline Policy LAB: Create Custom Policy Event Management Events Defined Viewing Events Reports and Queries Overview Creating Queries and Reports Creating Alerts LAB: View Monitor Types and Search Events LAB: Create Real Time Monitor Agent Management and Troubleshooting Configurations Defined Creating and Editing Configurations Common Parameters Prevention Settings Detection Settings Analyzing Agent Log Files Diagnostic Policies Local Agent Tool ? sisipsconfig LAB: Create Custom Configurations LAB: Implement Bulk Logging LAB: Disable Prevention on Agent Using CLI LAB: Use Diagnostic Policy to Gather Logs LAB: Troubleshoot a Policy System Management Managing Users and Roles Server Security Viewing and Managing Server Settings Viewing and Managing Database Settings Viewing and Managing Tomcat Settings LAB: Create a New User LAB: View System Settings

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. Overview After completing this course, students will be able to: Plan for the transformation with shared goals and timelines Select a project and identify project metrics and Key Performance Indicators (KPI's) Create a team and agile organizational structure Design a tool integration strategy Design a license management strategy (e.g., Azure DevOps and GitHub users) Design a strategy for end-to-end traceability from work items to working software Design an authentication and access strategy Design a strategy for integrating on-premises and cloud resources Describe the benefits of using Source Control Describe Azure Repos and GitHub Migrate from TFVC to Git Manage code quality including technical debt SonarCloud, and other tooling solutions Build organizational knowledge on code quality Explain how to structure Git repos Describe Git branching workflows Leverage pull requests for collaboration and code reviews Leverage Git hooks for automation Use Git to foster inner source across the organization Explain the role of Azure Pipelines and its components Configure Agents for use in Azure Pipelines Explain why continuous integration matters Implement continuous integration using Azure Pipelines Define Site Reliability Engineering Design processes to measure end-user satisfaction and analyze user feedback Design processes to automate application analytics Manage alerts and reduce meaningless and non-actionable alerts Carry out blameless retrospectives and create a just culture Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure Implement compliance and security in your application infrastructure Describe the potential challenges with integrating open-source software Inspect open-source software packages for security and license compliance Manage organizational security and compliance policies Integrate license and vulnerability scans into build and deployment pipelines Configure build pipelines to access package security and license ratings This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms. Module 1: Get started on a DevOps transformation journey Introduction to DevOps Choose the right project Describe team structures Choose the DevOps tools Plan Agile with GitHub Projects and Azure Boards Introduction to source control Describe types of source control systems Work with Azure Repos and GitHub Module 2: Development for enterprise DevOps Structure your Git Repo Manage Git branches and workflows Collaborate with pull requests in Azure Repos Explore Git hooks Plan foster inner source Manage Git repositories Identify technical debt Module 3: Implement CI with Azure Pipelines and GitHub Actions Explore Azure Pipelines Manage Azure Pipeline agents and pools Describe pipelines and concurrency Explore Continuous integration Implement a pipeline strategy Integrate with Azure Pipelines Introduction to GitHub Actions Learn continuous integration with GitHub Actions Design a container build strategy Module 4: Design and implement a release strategy Introduction to continuous delivery Explore release strategy recommendations Build a high-quality release pipeline Introduction to deployment patterns Implement blue-green deployment and feature toggles Implement canary releases and dark launching Implement A/B testing and progressive exposure deployment Module 5: Implement a secure continuous deployment using Azure Pipelines Create a release pipeline Provision and test environments Manage and modularize tasks and templates Automate inspection of health Manage application configuration data Integrate with identity management systems Implement application configuration Module 6: Manage infrastructure as code using Azure and DSC Explore infrastructure as code and configuration management Create Azure resources using Azure Resource Manager templates Create Azure resources by using Azure CLI Explore Azure Automation with DevOps Implement Desired State Configuration (DSC) Implement Bicep Module 7: Implement security and validate code bases for compliance Introduction to Secure DevOps Implement open-source software Software Composition Analysis Static analyzers OWASP and Dynamic Analyzers Security Monitoring and Governance Module 8: Design and implement a dependency management strategy Explore package dependencies Understand package management Migrate, consolidate, and secure artifacts Implement a versioning strategy Introduction to GitHub Packages Module 9: Implement continuous feedback Implement tools to track usage and flow Develop monitor and status dashboards Share knowledge within teams Design processes to automate application analytics Manage alerts, Blameless retrospectives and a just culture Additional course details: Nexus Humans AZ-400 Designing and Implementing Microsoft DevOps Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-400 Designing and Implementing Microsoft DevOps Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Unlocking English GCSE Success for Dyslexic and neurodivergent learners FREE Parents information Evening 4th September at 7:30pm (UK time) | Hosted by Paloma Forde, Dyslexia & Neurodiversity Specialist Welcome to my Information Evening Being held Sept 4th at 7.30pm This event is specifically for parents with teens either Year 10 or 11 who are studying English Lit and Eng Lang GCSE  who want to understand how my structured, targeted study skills can make all the difference and help their teen to unlock their full potential.  In this free info session, I’ll be sharing exactly how I support dyslexic and neurodivergent teens through the challenges of GCSE English Language & Literature with a proven, structured Study Skills Programme. This event is for you if your teen: ✅ Is going into Year 10 or 11 ✅ Struggles to revise or stay organised ✅ Finds the GCSE English syllabus overwhelming ✅ Has tried traditional tutoring but still feels “behind” ✅ Needs strategies tailored to a neurodivergent brain In this free parents info session, I’ll be covering: Why traditional revision doesn’t work for many dyslexic learners Exactly what happens in our weekly study skills sessions  How they’re specifically structured for dyslexic and neurodivergent learners How we use visualisation, structure and memory strategies to make content stick How I help students go from confused to confident An explanation of the 2 classroom levels which will be offered (Which you can access from as little as £20 per session) Plus you’ll get a sneak peek at all the resources included in my Google Classroom hub These sessions aren't English lessons. They're a game-changing support system for teens who learn differently - but deserve to thrive just the same. Click the BOOKING form to secure your place for the Parent Info Evening on 4th Sept at 7.30pm. This is for parents of students going into Year 10 or 11, who are struggling with GCSE English - or who just need a better, more structured way to revise that actually works for them. I know you want the best for your child. You don’t have to watch them fall behind. There is another way - and I can’t wait to show it to you. Join me live on Thursday 4th Sept at 7.30pm! Spots are limited so I can keep the session personal and interactive — don’t wait to sign up. Ps - By signing up your email will automatically be added to my mailing list. You can unsubscribe anytime. xx

Duration 1.875 Days 11.25 CPD hours This course is intended for Allied Health Professionals. No prerequisites required Overview Upon completion of this course, students will - Learn the structure of the system and how to use the ICD-10-CM. - Learn how to map ICD-9-CM and ICD-10-CM codes. CEU?s Available :AAPC 4 Units (must have a current certification) AHIMA 6 Units (must have a current certification) - Become familiar with outpatient coding and reporting guidelines The focus of this class is learning the coding rules for the ICD-10-CM coding system and then applying the rules to code patient services. An Overview of ICD-10-CMUsing ICD-10-CMICD-10-CM Outpatient Coding and Reporting GuidelinesChapter Specific Guidelines Chapters 1-10Chapter Specific Guidelines Chapters 11-14Chapter Specific Guidelines Chapters 15-21

Duration 2 Days 12 CPD hours This course is intended for This Introductory-level course is targeted for aspiring web developers who have software development experience or background. The course can also be adjusted for non-developers upon request. Overview This 'skills-focused' course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our instructors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Introduction to HTML5/ CSS3 and Responsive Design Basics is a hands-on basic web development course geared for developers who need to understand what the latest in web technologies and responsive design practices that are central to targeting the entire spectrum of user platforms and browsers. This comprehensive course provides a balanced mixture of theory and practical labs designed to take students through HTML5 and CSS3. Students who attend this course will leave this course armed with the new skills to design, implement, and deploy robust, flexible, and safe web applications. HTML Define HTML and review its history Look at XHTML and its relationship to HTML Identify HTML limitations and improvements HTML5 HTML5 Overview HTML5 Semantic Structure HTML5 Forms HTML5 Media Delivery CSS Learn the basics of CSS Meaning of cascading in CSS Declaring CSS within your HTML page Creating styles in an external CSS file Control how to display and position HTML elements Overriding standard tag behavior Adding new classes Using custom classes in your page CSS3 Overview What is new in CSS3 The Advantages of CSS3 Browser Support for CSS3 CSS3 Advanced Selectors Selecting Using Attributes Selecting Using DOM Structure Complex Selecting using Pseudo-Classes Selecting Using UI Components and State CSS3 Visual Effects Font Options, Opacity, and Color Distributing Content Across Columns Working with Borders and Boxes Working with Vendor Prefixes Functional Techniques HTML5 JavaScript API Cross-Domain Messaging Working with Web Storage Offline with Application Cache Geolocation: What, Why, and How Responsive Web Design (RWD) Adapting to Varying Screen Sizes Scaling Page and Text Content Scaling and Adapting for Media Options for Adjusting Media Additional course details: Nexus Humans Web Essentials | Introduction to HTML5, CSS3 and Responsive Design (TT4002) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Web Essentials | Introduction to HTML5, CSS3 and Responsive Design (TT4002) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.