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Internal Quality Assurance IQA Level 4

FAA Level 2 Award In First Aid For Mental Health (RQF) Classroom (1 day course) or Virtual (3 x 2½ hour sessions) Gives learners knowledge of Mental Health First Aid Gives learners the skills to help those with mental health problems and improve mental health in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This full day Mental Health First Aid course gives a good grounding to help others in the workplace Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3769/2

LOOKING FOR: ADULT FICTION, NON-FICTION Publisher / editor Scott Pack is now in his third decade working in the world of books. During that time he has been Head of Buying for Waterstones, worked for publishers big and small - including a lengthy spell at HarperCollins - and taught numerous workshops and classes on all aspects of writing. These days he splits his time between writing his own books, editing other people's, teaching the editors of tomorrow as part of the Oxford Brookes University MA in Publishing, and he is one of the question setters for BBC's Mastermind. His latest book, Tips From A Publisher, is out now.  As a publisher, Scott has published across most genres in fiction and a wide range of non-fiction and is happy to read any style of writing. He will assess your sample and provide feedback on any issues he identifies, the manuscript's commercial potential and what steps he would advise before you submit to agents or publishers. Scott is very direct with his feedback, so expect robust, but always constructive, comments! Scott would like you to submit your fiction as a covering letter, 1-2 page synopsis and the first 5,000 words of your manuscript in a single word document.  For non-fiction, he would like to see:- 1-page synopsis – to give an overview of what the book will offer the reader and how it's different from other books out there on this topic A detailed proposed contents list, including proposed sub-section headings as well as chapter headings – to give a sense of the overall reader journey 1000-1500 words of intro text - to showcase context, tone etc 1000-1500 words from later in the book - to showcase the progression of the book (In addition to the paid sessions, Scott is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 26th August 2025

LOOKING FOR: MG, ADULT FICTION Jo Williamson has been in publishing for over 25 years. Having worked in Children’s books PR for Dorling Kindersley, HarperCollins and Orion, she started as an agent with Antony Harwood in 2008. She feels very privileged being with authors at the very start of their publishing journey and enjoys close working relationships with all her clients. From editorial help, general advice on the publishing world, guiding careers long-term and general cheerleading, she feels she has the perfect job. Although nothing is off limits and she loves being surprised by submissions. In middle grade children's fiction, Jo is particularly looking for books with heart, epic adventures with voice-led characters, and younger funny fiction with series potential.  In adult fiction, page-turning Commercial Women’s and Book Club fiction are right up Jo's street, including psychological suspense, thriller, cosy crime and books that don’t quite fit the mould. Above all, she wants stories that linger long after the final page has been read. Jo is not the right fit for police procedurals. Jo would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Jo is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 3rd September 2025

LOOKING FOR: ADULT FICTION, NON-FICTION Liza represents a range of fiction and non-fiction. On the fiction side, she is looking for historical fiction that is well researched, immerses readers in the era, and looks at overlooked characters from the past, or perhaps gives a new spin on someone we think we know. On the literary and upmarket side, she is looking for novels infused with emotions that capture the human experience and make readers think. If your literary novel is something that A24 productions might turn into a movie, this is Liza’s taste. When it comes to fantasy, she loves urban and grounded fantasy (no sci-fi please!), and is always happy to look at anything with a vampire, werewolf, witches, warlocks, fairies, and perhaps a sinister selkie or two. She is also very much looking for romantasy and is the best person at the agency to submit that too. For thrillers, send her anything set in an exotic location, high-concept, or things with a speculative twist. She loves when characters are put in situations she would never want to be in, and then they have to get out of it. Her recent favourite fiction includes: Notes on an Execution, Lady Macbethad, Hamnet, A Discovery of Witches, House of Earth and Blood, The Starless Sea, Piranesi, Our Wives Under the Sea, The Pisces, Such A Fun Age. When it comes to non fiction, she is looking for books that teach her something new or reframe a topic from an alternative point of view. This can include cookery, pop science, and social history. Liza’s recent favourite non-fiction include: The Five, A History of Art Without Men, Messalina, The Authority Gap, Finding The Mother Tree, Cook This Book, Dessert Person. Liza would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document.  (In addition to the paid sessions, Liza is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 27th August 2025

FAA Level 1 Award In Awareness Of First Aid For Mental Health (RQF) Classroom (4.5 hour course), Virtual (2 x 2 ½ hour sessions) Gives learners a good awareness of Mental Health First Aid Gives learners the skills to start that difficult conversation Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This half day course gives people a good awareness of mental health in the workplace For a more complete introduction, see our full day First Aid for Mental Health or two day Supervising First Aid for Mental Health courses Accredited, Ofqual regulated qualification This Awareness of Mental Health First Aid Course is a nationally recognised, Ofqual regulated qualification accredited by First Aid Awards. This means that you can be rest assured that your Mental Health First Aid Certificates fulfil the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3768/0

Assuring Quality Through Acceptance Testing: Virtual In-House Training It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?

LOOKING FOR: ADULT FICTION, YA THRILLER Saskia Leach is a Junior Literary Agent at Kate Nash Literary Agency, where she has been working since 2021. She loves stories that features complex and dynamic characters and is fascinated by books containing document inserts or written from multiple perspectives. Saskia represents fiction for adults and young adults in the genres of crime, thriller, romance, historical/saga, horror, speculative and bookclub. She does not represent literary fiction, sci-fi, fantasy, non-fiction, action/adventure thrillers, non-fiction, picture books or chapter books for children younger than middle grade. Saskia is particularly looking for LGBTQIA+ romance, high concept psychological thriller with a unique hook or set in an unusual location, and bookclub fiction revolving around a moral dilemma - but she is open to reading submissions in all genres she represents. She is keen to hear from writers from underrepresented voices and perspectives. Saskia would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Saskia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Friday 5th September 2025 at 12 noon UK BST

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases. As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks. If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017. This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities: How to comply with your obligations and stay compliant FWRA – linked with PCPs Mandatory AML Policies and Procedures - SRA have concerns Training and supervising staff Audits SRA requirements Reporting SARS POCA/TA Fulfilling reporting officer and compliance officer duties Target Audience The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Delegates will develop knowledge of the requirements for the design, installation and commissioning of Fire Detection and Fire Alarm systems within domestic properties in compliance with the requirements of BS 5839-6 and other codes of practice.