185 Courses delivered Live Online

Domestic Violence and Abuse Awareness Diploma Course Overview This Domestic Violence and Abuse Awareness Diploma provides a comprehensive introduction to recognising, understanding, and responding to domestic violence and abuse. The course equips learners with the knowledge to identify different forms of abuse, assess risks, and understand the profound impacts on victims and children. It emphasises the importance of supporting victims effectively and navigating the relevant UK legislation. Learners will develop skills essential for safeguarding and reporting, alongside accurate record keeping. Ideal for those wishing to increase awareness or pursue careers in social care, healthcare, education, or community support, this diploma fosters confidence and competence in addressing sensitive issues with professionalism and compassion. Course Description This course delves deeply into the nature and dynamics of domestic violence and abuse, exploring its various forms and the psychological, physical, and emotional consequences for victims, including children. Learners will examine risk assessment techniques and appropriate methods for supporting victims, while gaining a clear understanding of the UK legal framework governing domestic abuse. The programme also covers essential administrative skills such as incident reporting and record keeping to ensure accountability and protection. Delivered in a structured format, the course offers a thorough learning experience designed to build expertise for those working or intending to work in sectors focused on safeguarding, welfare, and community assistance. Domestic Violence and Abuse Awareness Diploma Curriculum: Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Module 08: Domestic Violence and Abuse Legislation in the UK (See full curriculum) Who is this course for? Individuals seeking to understand domestic violence and abuse awareness. Professionals aiming to enhance their safeguarding and support skills. Beginners with an interest in social care, health, or community support. Volunteers and advocates working with vulnerable populations. Career Path Safeguarding Officer Social Care Worker Healthcare Support Worker Community Support Worker Victim Support Advisor Early Years Practitioner

Global Project Management: Virtual In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

The course will cover special procedures and the benefits of using IP and OP in your compliance.

A course designed for Immigration Advisors to support clients with mental health and trauma related experiences. View our Supporting Vulnerable Clients training course dates below, available remotely via Microsoft Teams. Empower yourself with the essential skills to support and advocate for vulnerable clients in our comprehensive 4 hour course on Supporting Vulnerable Clients. This course is designed to equip professionals with the knowledge and techniques needed to navigate complex situations containing , vulnerability, trauma, communication styles, and more. Moving beyond theory, this course offers participants hands-on skills practice and immersive activities to deepen their understanding of trauma and trauma responses. Join us in this engaging virtual session to elevate your ability to make a positive impact on the lives of vulnerable clients. Professionals learn to deliver disappointing news with sensitivity, navigating emotional responses such as anger, upset, and blame. Techniques for gracefully concluding conversations are explored, ensuring that participants leave with the skills to handle even the most challenging client interactions. Whilst this course is designed for Immigration Advisors, Solicitors and those working with clients in a range of capacities, this is an open course to individuals with experiences in alternative fields and available to those with an interest in attending.   Course joining links, materials and instructions are sent out 24hours before the course starts. Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our Supporting Vulnerable Clients training course will give you all the knowledge you need about how to support clients with mental health and trauma related conditions. This an opportunity not to be missed by Immigration Advisors, Lawyers, Solicitors and Legal Professionals. Topics: What is “vulnerability” and what makes a client vulnerable? Trauma Impact of trauma on behaviour, communication Introduction to protective factors To recognise, highlight, empower Building rapport Responding to disclosures Responding with empathy Processing disclosures – emotionally and for administrative purposes Navigating uncertainty Having conversations about potential changes to the law when you don’t have the answers Managing aggression & understanding communication styles & cultural differences Delivering disappointing news Navigating expressions of emotion following this – anger, upset, blaming etc Preparing for & ending conversations Supporting yourself – looking after yourself   Session will include skills practice, & developing an understanding of trauma and trauma responses

Beyond a refresher, the course will bring advisers up-to-speed on the latest developments on the EU Settlement Scheme, including the latest statement of changes, considerations of late applications and practical insights from real-world experiences, ensuring you as an adviser are well-equipped to navigate challenges posed by stricter documentation requirements and heightened scrutiny from the Home Office. We will be unpacking the EUSS and Family Members, demystifying Appendix EU and Appendix EU Family Permit making it easy to understand and will provide you with a clear framework on identifying eligible family members and the appropriate route for them as well as sharing practical tips with evidencing dependency. Mastering the EU Settlement Scheme: Navigating the Latest Updates and Practical Insights Are you an adviser dealing with EU Settlement Scheme applications and seeking to stay current with the latest developments? Look no further! Our comprehensive course is designed to bring advisers up-to-speed on the intricacies of the EU Settlement Scheme, equipping you with the knowledge and practical insights needed to assist applicants effectively. In this course, you will dive into the latest updates, explore EUSS family member provisions, demystify Appendices EU and EU Family Permit, and gain valuable tips for navigating the application process. With a focus on practicality and real-world experiences, you’ll be well-prepared to tackle challenges posed by stricter documentation requirements and increased scrutiny from the Home Office. By the end of this course, you will be well-versed in the EU Settlement Scheme, adept at assisting applicants, and ready to handle various challenges that may arise during the application process. Join us and become an informed and confident adviser in the field of EUSS applications.   Course joining links, materials and instructions are sent out 24hours before the course starts. Why choose IAS' Immigration Training Courses? Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our EU Settlement Scheme training course will give you all the knowledge and tools you need to successfully complete EU Settlement Scheme applications. Our fully qualified and OISC regulated trainer will guide you through the process and ensure you are competent in making applications. This an opportunity not to be missed by immigration/legal professionals. Contact our London, Manchester, or Birmingham immigration lawyers, or use the office finder to find your nearest branch. How is this course structured? 1. Overview and Updates:a. Quick Overview – Brexit and EU National Rightsb. Updates: Statement of Changesb. Late Applications 2. EUSS Family Members:a. Family Members under the Withdrawal Agreementb. Joining Family Members: Dependency and Difficultiesc. Practical Tips for Family Member Applications 3. Administrative Review Overview 4. Practical Tips:a. Completing Applications with Precisionb. Key Differences from EEA Regulationsc. Utilizing Useful Contacts and Resourcesd. Leveraging the Resolution Centre for Problem Resolutione. Handling Difficulties with Documents: Using SARs (Subject Access Requests)

Reggie Love Keynote Only We understand that not every client/attendee can make it along to a full day of training in London, but would still like the opportunity to tune into a keynote speech - we listened to the feedback, and we've decided to support clients/attendees who do wish to listen in to Reggie's Keynote the opportunity to do so.  No matter where you are located, you'll still get the chance to hear how Reggie supported one of the most well-known President of the USA in living memory.  Who is Reggie Love? Reggie Love is a Senior Advisor at Apollo Global Management. Reggie’s responsibilities include supporting and developing strategy for human capital, public engagement and DE&I initiatives.  Reggie previously served as Partner at RON Transatlantic EG from 2012-2019, an international financial holding company with interests in the financial services, logistics, energy, industrial and beer sectors in the United States, Latin America and Europe. The group, via its portfolio companies, encompasses assets under management and revenues of over $14 billion. Mr. Love’s work at the firm focused on financial services and energy investments.  Prior to joining Transatlantic, Reggie served at the White House as personal aide to President Barack Obama from 2009-2011, where he was responsible for assisting with the coordination and completion of the President’s daily schedule as well as coordinating with other White House offices to set up long and medium range planning. Love moved to the District of Columbia in 2006 to work for then Senator Obama after short stints in the NFL with the Dallas Cowboys and Green Bay Packers.  Love is a graduate of Duke University, holds and MBA from the Wharton School at the University of Pennsylvania and is the author of the New York Times Best Seller, Power Forward, My Presidential Education, which is a collection of stories and principles learned during his time working for President Obama and being a captain for the all-time most winning NCAA coach, Mike Krzyzewski.  Love also serves on the boards of Cox Media Group, Blade Air Mobility, National Summer Learning Association, Center for Environmental Farming Systems, Organizing for Action, Military Bowl Committee, Team Works, and The New Renaissance. Please note the following: This is the Keynote element ONLY - Not the entire session. Cameras will be off for the keynote. Questions are sought out two weeks prior, which will then be sent to the training team for the event. Please be advised that we may not be able to get to every question on the day - the training team will pass this across to the speaker before the session to ensure we can answer most of the questions on the day. Who will attend? PA's EA's Administrative roles This workshop is open to females and males, including trans women/males and non-binary professionals. Group Rate Discounts Group discounts are currently on request for this session - please call 0800 949 9111 or email support@ownyoursuccess.co.ukto discuss and confirm any group bookings. 

An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below. Level One – Introduction to Medical Terminology. “It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course. This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:- Basics of medical terminology – word building Common Roots, prefixes and suffixes Anatomy and physiology via a virtual tour of the body Major bones of the body Prescription writing and abbreviations Classification of drugs Common Abbreviations Instruments and investigations Medical Specialities and personnel Blood tests At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games. All attendees are given a Certificate of Attendance and a comprehensive handout. Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology. Medical Terminology Training Courses Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace. Click 'more course information' below to view further details of each of our courses. 

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman. Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions. So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!   Bitesize Masterclass with Sophie Chapman Sophie Chapman EA to Steven Bartlett  Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle. After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett. Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years.  Kate Wood Masterclass Facilitator  Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session. Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts. When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside. Session topics: How to establish your self-leadership position in your EA capacity Transition from a PA to EA Career development Boundary setting and wellbeing Q&A with the audience - Open-Book Q&A What is a Bitesize Masterclass? Short burst session. Keynote speakers discuss key themes/topics they are passionate about. Q&A with the audience attendees - ask the questions you don't usually get to ask! Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊 Virtually delivered - attend from anywhere that's convenient for you! Packed with content, tips and tricks and from industry professionals who can share their experiences with you. Who will attend? PA's EA's Administrative roles --------------------------- At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together. ---------------------------

Duration 1 Days 6 CPD hours This course is intended for This basic course is for those who will be administering Information Server and its product components. Overview List Information Server functional categories and the Information Server products and components that support themList and describe the Information Server architectural tiersAccess Information Server clients, including thin clients using the Information Server Launch Pad, the Information Server Engine clients, and the Information Server Console clients including Information Analyzer and Information Services DirectorCreate and configure Information Server users and groupsManage Information Server active sessionsManage Information Server reportingWork with Information Server command-line tools including tools for session administration, user and group management, and encryptionUse the istool functionality to query, export, and import Information Server Repository assets This course gets those charged with administering Information Server v11.5 and its suite of many products and components started with the basic administrative tasks necessary to support Information Server users and developers. Information Server Technical Overview List the Information Server functional categories List the Information Server products and components that support these functional categories List the Information Server architectural tiers Working with Information Server Clients Use the Information Server Launch Pad to access Information Server thin clients including the Administrative Console, Information Governance Catalog, and Metadata Asset Manager Access Information Server Engine Clients including DataStage, QualityStage, FastTrack, and Information Server Manager Access Information Server Console Clients including Information Analyzer and Information Services Director Authentication and Suite Security Configure Suite users and groups Configure DataStage credentials for Engine users Session Management View a list of active sessions View session properties Disconnect sessions Configure global session properties Managing Reports Create and manage report folders Create a report Run a report View report results Administrative Tools Session Admin tool Directory Command tool Encrypt tool Managing Information Server Repository Assets Use istool to export and import common metadata assets Use istool to query information assets Use istool to export and import security assets Use istool to export and import reporting assets