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This course is developed for care staff and volunteers to raise awareness of the causes of incontinence, the use of continence aids and promotion of good practice.

Duration 2 Days 12 CPD hours This course is intended for Diese Zertifizierung richtet sich an Experten aus Geschäftsbetrieben aller Branchen, die mit der Cloud-Technologie arbeiten oder an dieser Technologie und ihrem Nutzen für Unternehmen interessiert sind: Alle Mitarbeiter von internen oder externen Service Providern, Ihre Kunden Manager, Auditoren Overview Die Zertifizierung EXIN Cloud Computing Foundation validiert das Wissen von Kandidaten in folgenden Bereichen: Cloud - Prinzipien Implementierung von Management des Cloud Computing Nutzung von Cloud Computing Sicherheit, Identität und Privatsphäre im Cloud Computing Bewertung des Cloud Computing Unter Cloud Computing versteht man die Implementierung und Nutzung der Cloud - Technologie um IT - Services bereitzustellen, die an einem andren Standort gehostet werden. Cloud-Prinzipien Das Cloud - Konzept Entwicklung des Cloud Computing Cloud - Architektur Vorteile und Beschr„nkungen des Cloud Computing Implementierung und Management des Cloud Computing Aufbau lokaler Cloud - Umgebungen Management - Prinzipien fr Cloud - Services Nutzung von Cloud Computing Zugriff auf die Cloud Untersttzung von Business - Prozessen durch Cloud Computing Cloud - Nutzung durch Service Provider Sicherheit, Identit„t und Privatsph„re im Cloud Computing Sicherheit im Cloud Computing Identit„ts- und Privatsph„renmanagement Bewertung des Cloud Computing Business Cas fr das Cloud Computing Bewertung von Cloud - Implementierungen

Duration 5 Days 30 CPD hours This course is intended for Students who need to know how to implement and manage Cisco ASA 5500-X. Overview Upon successful completion of this course, students should be able to do the following:? Technology and features of the Cisco ASA? Cisco ASA product family? How ASAs protect network devices from attacks? Bootstrap the security appliance? Prepare the security appliance for configuration via the Cisco Adaptive Security Device Manager (ASDM)? Launch and navigate ASDM? Essential security appliance configuration using ASDM and the command-line interface (CLI)? Configure dynamic and static address translations? Configure access policy based on ACLs? Use object groups to simplify ACL complexity and maintenance? Use the Modular Policy Framework to provide unique policies to specific data flows? Handle advanced protocols with application inspection? Troubleshoot with syslog and tcp ping? Configure the ASA to work with Cisco Secure ACS 5.2 for RADIUS-based AAA of VPNs? Implement site-to-site IPsec VPN? Implement remote access IPsec and SSL VPNs using the Cisco AnyConnect 3.0 Secure Mobility Client? Work with the 5.x Legacy Cisco IPsec VPN client and Anyconnect VPN client? Deploy clientless SSL VPN access, including smart tunnels, plug-ins, and web-type ACLs? Configure access control policies to implement your security policy across all classes of VPN? Configure Active/Standby failover for both firewall and VPN high availability Student will gain the essential skills required to configure, maintain, and operate Cisco ASA 5500-X Series Adaptive Security Appliances based on ASA Software v9.x. Cisco ASA Essentials ? Lesson 1: Evaluating Cisco ASA Technologies ? Lesson 2: Identifying Cisco ASA Families Basic Connectivity and Device Management ? Lesson 1: Preparing the Cisco ASA for Network Integration ? Lesson 2: Managing Basic Cisco ASA Network Settings ? Lesson 3: Configuring Cisco ASA Device Management Features Network Integration ? Lesson 1: Configuring Cisco ASA NAT Features ? Lesson 2: Configuring Cisco ASA Basic Access Control Features Cisco ASA Policy Control ? Lesson 1: Cisco ASA Modular Policy Framework ? Lesson 2: Configuring Cisco ASA Connection Policy Cisco ASA VPN Architecture and Common Components ? Lesson 1: Implementing Profiles, Group Policies, and User Policies ? Lesson 2: Implementing PKI Services Cisco ASA Clientless Remote Access SSL VPN Solutions ? Lesson 1: Deploying Basic Clientless VPN Solutions ? Lesson 2: Deploying Advanced Application Access for Clientless SSL VPNs Cisco AnyConnect Remote Access SSL Solutions ? Lesson 1: Deploying a Basic Cisco AnyConnect Full-Tunnel SSL VPN Solution Cisco ASA Remote Access IPsec VPNs ? Lesson 1: Deploying Cisco Remote Access VPN Clients ? Lesson 2: Deploying Basic Cisco Remote Access IPsec VPN Solutions Cisco ASA Site-to-Site IPsec VPN Solutions ? Lesson 1: Deploying Basic Site-to-Site IPsec VPNs ? Lesson 2: Deploying Advanced Site-to-Site IPsec VPNs Cisco ASA High Availability and Virtualization ? Lesson 1: Configuring Cisco ASA Active/Standby High Availability Labs Lab 1: Prepare the ASA for Administration Lab 2: Fundamental ASA Configuration Lab 3: Network Address Translation (NAT) Lab 4: Basic Access Control Lab 5: Basic Protocol Inspection Lab 6: Licensing, ACS, and Public CA Lab 7: Basic Clientless SSL VPN Lab 8: Clientless SSL VPN - Thin Apps Lab 9: Basic AnyConnect Full Tunnel SSL VPN Lab 10: Remote Access IPSec VPN Lab 11: IPSec Site-to-Site VPN Lab 12: Active/Standby Failover

The main subject areas of the course are: Good practice in asbestos removal or remediation Asbestos Removal Control Plans Air sampling for asbestos Enclosures, clearance air monitoring and reporting

Duration 5 Days 30 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v11 environment. This includes Senior Engineers and Architects responsible for creating architectures for Veeam environments. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to your environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Configure Veeam Availability Suite to ensure data is protected effectively. Adapt with an organization's evolving technical and business data protection needs. Ensure recovery is possible, effective, efficient, secure and compliant with business requirements. Provide visibility of the business data assets, reports and dashboards to monitor performance and risks. Design and architect a Veeam solution in a real-world environment Describe best practices, review an existing infrastructure and assess business/project requirements Identify relevant infrastructure metrics and perform component (storage, CPU, memory) quantity sizing Provide implementation and testing guidelines in line with designs Innovatively address design challenges and pain points, matching appropriate Veeam Backup & Replication features with requirements Veeam Certified Architect is the highest level of Veeam technical certifications. Engineers who complete both Veeam Availability Suite v11: Configuration and Management and Veeam Backup & Replication V11: Architecture and Design programs (courses + exams) will be granted with the 'Veeam Certified Architect' (VMCA) title by Veeam. Introduction Veeam Availability Suite v11: Configuration and Management Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios and deployment types Building backup capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including Agents and NAS Backup jobs. Explore different tools and methods to maximize environment performance Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Building replication capabilities Identify and describe the options available for replication and impacts of using them Create and modify replication jobs, outline considerations to ensure success Introduce the new Continuous Data Protection (CDP) policy Secondary backups Simple vs. advanced backup copy jobs, how to create and modify them using best practices to ensure efficient recovery Discuss using tapes for backups Advanced repository capabilities Ensure repository scalability using a capability such as SOBR on-premises and off-site including integration with cloud storage Ensure compatibility with existing deduplication appliances Introduce the new hardened repository Protecting data in the cloud Review how Veeam can protect the data of a cloud native application Review how Veeam Cloud Connect enables you to take advantage of cloud services built on Veeam Review how Veeam can be used to protect your Office 365 data Restoring from backup Ensure you have the confidence to use the correct restore tool at the right time for restoring VMs, bare metal and individual content such as files and folders Utilize Secure Restore to prevent the restoration of malware Describe how to use Staged Restore to comply with things like General Data Protection Regulation (GDPR) before releasing restores to production Identify, describe and utilize the different explores and instant recovery tools and features Recovery from replica Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica to meet a variety of real-world recovery needs Testing backup and replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure and setup virtual sandbox environments based on backup, replicas and storage snapshots Veeam Backup Enterprise Manager and Veeam ONE Introduce the concept of monitoring your virtual, physical and cloud environments with Veeam Backup Enterprise Manager and Veeam ONE? Configuration backup Locate, migrate or restore backup configuration Introduction Veeam Backup & Replication v11: Architecture and Design Review the architecture principles Explore what a successful architecture looks like Review Veeam?s architecture methodology Discovery Analyze the existing environment Uncover relevant infrastructure metrics Uncover assumptions and risks Identify complexity in the environment Conceptual design Review scenario and data from discovery phase Identify logical groups of objects that will share resources based on requirements Create a set of detailed tables of business and technical requirements, constraints, assumptions and risks Review infrastructure data with each product component in mind Create high level design and data flow Logical design Match critical components and features of VBR with requirements Create logical groupings Determine location of components and relationship to logical grouping Aggregate totals of component resources needed per logical grouping Calculate component (storage, CPU, memory) quantity sizing Physical/tangible design Convert the logical design into a physical design Physical hardware sizing Create a list of physical Veeam backup components Implementation and Governance Review physical design and implantation plan Review Veeam deployment hardening Describe the architect?s obligations to the implementation team Provide guidance on implementation specifics that relate to the design Validation and Iteration Provide framework for how to test the design Further develop the design according to a modification scenario

The main subject areas of the course are: Good practice in asbestos removal or remediation Asbestos Removal Control Plans Air sampling for asbestos Enclosures, clearance air monitoring and reporting

This course will explore ways to support and enhance the quality of care provided to the individual approaching end of life, their families and their carers.

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. How long will it take me to achieve this qualification? This qualification is classroom-based and usually achieved by taking a one-day course. However, it can also be achieved through a variety of other methods including blended and distance learning, as long as the recommended learning hours are completed. How is the qualification assessed? Through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 in order to pass.

Duration 5 Days 30 CPD hours This course is intended for For those seeing to prepare for CCIE Enterprise Infrastructure certification Overview This course will help prepare for CCIE Enterprise Infrastructure certification The new CCIE Enterprise Infrastructure certification program prepares you for today?s expert-level job roles in enterprise infrastructure technologies. CCIE Enterprise Infrastructure now includes automation and programmability to help you scale your enterprise infrastructure. VTP VTP and different versions Pruning EtherChannel LACP Layer 2 and Layer 3 Spanning Protocol 1d, 802.1w, and 802.1s SPAN, RSPAN, and ERSPAN DMVPN All Phases Redundancy: Two Clouds One Hub Two Hubs one Cloud Two hubs two Clouds Running Routing Protocols DMVPN over MPLS EIGRP RD, CD, S, FC, FS, and FD Configuration, and hidden debugging Authentications: MD5, and SHA, Summarization Load Balancing:Equal Cost, Unequal Cost, Add-Path, Filtering, Default Route Injection Optimization: Query Propagation Boundary, IP FRR, STUB routing (All Options) Metric: Classic, Wide Metric Route Tags: Decimal and Dotted-Decimal Notations, OTP OSPFv2 Overview and special cases GRE or Virtual-Links LSAs, FA, and RFCs (1583, 1587, 2328, 3101, 5185 and many more) Best Path Selection Network Types Area Types Optimization: GTSM, LFA, Default Route Injection Authentication: RFC 2328, RFC 5709, Summarization, Filtering BGP States Establishing a Peer Session: Regular method,Peer-Groups,Templates,Best Path Selection Attributes: Weight, AS-Path, Origin, Next-Hop, Local-Preference, Atomic-Aggregate Communities, Aggregator, and MED Load Balancing: Equal Cost,Unequal Cost,Conditional Advertisement,Out/In Bound Route Filtering and the order,ORF,Multihoming Scenarios AS-Path Manipulation: Regexp,Local-as,Allow-as,Remove-Private-as Convergence and Scalability: Route Reflectors,Confederation,Aggregation (All Options) Other BGP Features: MultiPath,Add-Path,Route-Refresh,Soft Reconfiguration IPv6 Acquiring an IPv6 Address: IPv6 General Prefix SLAAC DHCPv6 Rapid-Commit Relay Prefix Delegation IPv6 and DMVPN EIGRPv6 OSPFv3: Both flavors, LSAs, RFCs BGP for IPv6: IPv6 transport, and IPv4 route exchange Transitional Solutions: NAT-PT,6VPE,Multicast,MLD,Static RP,BSR,Embedded RP,IPv6 Traffic Filters,RA Guard,ND Inspection MPLS LDP, VRFs, RD, and RT L3VPNs Route Leaking PE to CE Routing Security Control Plane Policing VACLs Storm Control DHCP Snooping IP Source Guard DAI Private VLANs Port Security Access-lists uRPF Device Tracking IPsec Identity Use Case For FlexVPN: Site-to-Site, IKEv1, and IKEv2 Using Preshared Keys 1x Port Base Authentication : Device Roles,Port States,Authentication Process,Host Modes Network Services FHRP: HSRP, VRRP, and GLBP NAT: Static NAT, and PAT,Dynamic NAT,Policy-Base NAT,VRF-Aware NAT,VASI NAT Software Defined Infrastructure Cisco SD Access: Design a Cisco SD Access solution Underlay network (IS-IS, manual/PnP) Overlay fabric design (LISP, VXLAN, Cisco TrustSec) Fabric domains (single-site and multi-site using SD-WAN transit) Cisco SD Access deployment: Cisco DNA Center device discovery and device management Add fabric node devices to an existing fabric Host onboarding (wired endpoints only) Fabric border handoff Segmentation Macro-level segmentation using VNs Micro-level segmentation using SGTs (using Cisco ISE) Assurance Network and client health (360) Monitoring and troubleshooting Cisco SD-WAN: Design a Cisco SD-WAN solution Orchestration plane (vBond, NAT) Management Plane (vManage) Control Plane (vSmart, OMP) Data Plane (vEdge/cEdge) WAN edge deployment Onboarding new edge routers Orchestration with zero-touch provisioning/PnP OMP TLOC Configuration templates Localized policies (only QoS) Centralized policies Application aware Routing Topologies

Duration 2 Days 12 CPD hours This course is intended for Die Schulung ist zugeschnitten auf die Bedarfe von: Entwickler:innen, Menschen, die die Rollen Scrum Master oder Product Owner ausüben. Projekt- und Prozessexpertinnen und -experten. Manager:innen sowie Teams, die Kanban für das Managen von täglichen operativen Aktivitäten einsetzen, z. B. Mitglieder von DevOps-Teams. Fachleute aus Bereichen wie z. B. Personal, Finanzen, Marketing, Produktion und Support. Alle, die irgendwo den Arbeitsfluss optimieren möchten. Overview Kanban umfasst sechs Grundpraktiken: Arbeitsfluss visualisieren Work-in-Progress (WIP) begrenzen Arbeitsfluss kontrollieren Prozessregeln explizit machen Feedback-Schleifen implementieren Gemeinsam verbessern, experimentell weiterentwickeln Im Mittelpunkt der Schulung steht das Verständnis der Kanban-Prinzipien und wie man diese mit Hilfe der Kanban-Werkzeuge (Tools) in der Praxis anwendet. Der Kurs bereitet auf die entsprechende Zertifizierung EXIN Kanban Foundation vor. Kanban: Methode zur kontinuierlichen Verbesserung des Arbeitsflusses in kollaborativen Teams. Zentrales Mittel ist die Visualisierung und Begrenzung der parallel in Arbeit befindlichen Aufgaben. Einsatzgebiete: SW-Entwicklung, IT-Betrieb, Produktion. Vorteile von Kanban 1.1 Die Flexibilit„t von Kanban 1.2 Die Kanban-Kultur Kontinuierliche Verbesserung 2.1 Kaizen einfhren 2.2 Prozesse visualisieren und verbessern 2.3 Rahmenbedingungen fr Ver„nderungen Kanban implementieren 3.1 Arbeit visualisieren 3.2 Tickets erstellen 3.3 Work-in-Progress (WIP) begrenzen 3.4 Fluss und Lieferrhythmus kontrollieren 3.5 Priorisierung 3.6 Variabilit„t reduzieren Kanban skalieren 4.1 Kanban mit verteilten Teams 4.2 Kanban in Groáprojekten