737 Courses delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE

Duration 1 Days 6 CPD hours This course is intended for System administrators and security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of VMware Carbon Black Cloud Endpoint Standard Identify the architecture and data flows for Carbon Black Cloud Endpoint Standard communication Perform searches across endpoint data to discover suspicious behavior Manage the Carbon Black Cloud Endpoint Standard rules based on organizational requirements Configure rules to address common threats Evaluate the impact of rules on endpoints Process and respond to alerts Describe the different response capabilities available from VMware Carbon Black CloudTM This course teaches you how to use the VMware Carbon Black Cloud Endpoint? Standard product and leverage the capabilities to configure and maintain the system according to your organization?s security posture and policies. This course provides an in-depth, technical understanding of the product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Data Flows and Communication Hardware and software requirements Architecture Data flows Searching Data Creating searches Analyzing events Search operators Advanced queries Policy Components Rules Local scanner Sensor capabilities Prevention Capabilities Using Rules Rule types Rule creation Reputation priority Configuring rules Evaluating rule impact Processing Alerts Alert triage Alert actions Response Capabilities Using quarantine Using live response Hash banning

Course Overview The Hospitality Management Level 5 course offers a comprehensive insight into the dynamic and fast-paced world of hospitality. Designed to build a strong foundation in management practices, service excellence, and operational efficiency, the course equips learners with the knowledge and leadership skills required for success in the industry. Covering critical areas such as front office operations, food and beverage management, customer satisfaction, and marketing in travel and tourism, it ensures a well-rounded understanding of hospitality business functions. The curriculum also embraces modern developments such as e-hospitality and the use of technology in operations. Upon completion, learners will have developed key competencies in managing service quality, human resources, and financial aspects of hospitality enterprises. This qualification is ideal for those seeking career progression or wishing to enter this vibrant sector, offering valuable insights into creating memorable guest experiences and efficient business practices within hotels, resorts, and related hospitality organisations. Course Description The Hospitality Management Level 5 course delves deeper into the essential principles, operational challenges, and strategic approaches within the hospitality sector. Learners will explore the structure and evolution of the hotel industry, the importance of efficient recruitment and training processes, and the management of core areas including front office, housekeeping, food and beverage, and security operations. In addition, the programme highlights the significance of customer satisfaction, quality service delivery, marketing strategies, and financial management within hospitality environments. Contemporary topics such as e-hospitality and technology adoption are also integrated to reflect current industry trends. Throughout the course, participants will gain valuable knowledge, analytical capabilities, and management techniques that are crucial for sustaining high service standards and fostering business growth. The course structure is designed to cater to a wide range of learners, providing the flexibility to support both career advancement and entry into this dynamic field. Course Modules Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality management. Professionals aiming to enhance their expertise in hospitality leadership and operations. Beginners with an interest in the hospitality and tourism industries. Entrepreneurs planning to launch or manage hospitality ventures. Employees wishing to transition into supervisory or management roles within hospitality. Career Path Hotel Manager Front Office Manager Food and Beverage Manager Guest Relations Manager Hospitality Operations Manager Housekeeping Manager Resort Manager Travel and Tourism Consultant Event Coordinator within Hospitality Industry Hospitality and Tourism Marketing Executive

Duration 5 Days 30 CPD hours This course is intended for Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, and Support Staff Overview The Palo Alto Networks Firewall 10.2 Essentials: Configuration and Management (EDU-210) course is five days of instructor-led training that will help you to: Configure and manage the essential features of Palo Alto Networks next-generation firewalls Configure and manage Security and NAT policies to enable approved traffic to and from zones Configure and manage Threat Prevention strategies to block traffic from known and unknown IP addresses, domains, and URLs Monitor network traffic using the interactive web interface and firewall reports Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud. Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud.

Duration 2 Days 12 CPD hours This course is intended for This program is designed for students who have attended successfully the IJOS and JRE courses (prior to April 1, 2017) or the IJOS course (since April 3, 2017) and are working toward JNCIA-JUNOS certification. Overview The objectives for this course follow the requirements for the current JNCIA-JUNOS. At the end of this course, the successful student will be able to: Identify the concepts and functionality of various fundamental elements of networking Identify the concepts, benefits and functionality of the core elements of the Junos OS Identify the concepts, operation and functionality of the Junos user interfaces Identify the main elements for configuring Junos devices Describe how to configure basic components of a Junos device Identify methods of monitoring and maintaining Junos devices Describe monitoring and maintenance procedures for a Junos device Identify basic routing concepts and functionality for Junos devices Describe how to configure and monitor basic routing elements for a Junos device Identify the concepts and functionality of routing policy and firewall filters on Junos devices Describe how to configure and monitor routing policies and firewall filters on a Junos device Apply knowledge of Junos operating system configuration, operations, and functionality to real-world scenarios This intense, two-day program is designed to prepare attendees who have previously taken the Introduction to the Junos Operating System (IJOS) course for taking the certification exam while simultaneously gaining insight into real-world applications Session 1: Practice Labs Guided practice labs to reintroduce the lab environment Session 2: Real-World Scenario Labs Labs that emulate real-world application of JNCIA-level knowledge, configurations, operations, and functionality. These labs will challenge students to complete scenario-based problems to accomplish specific network goals. Session 3: Networking Fundamentals Collision domains and broadcast domains Function of routers and switches Optical network fundamentals ? SONET/SDH, OTN Ethernet networks Layer 2 addressing, including address resolution IPv4 and IPv6 fundamentals Layer 3 / IP addressing, including subnet masks Subnetting and supernetting Decimal to binary conversion Longest match routing Connection-oriented vs. connectionless protocols Session 4: Junos OS Fundamentals Junos device portfolio ? product families, general functionality Software architecture Control and forwarding planes Routing Engine and Packet Forwarding Engine Protocol daemons Transit traffic processing Exception traffic Session 5: User Interfaces CLI functionality CLI modes CLI navigation CLI Help Filtering output Active vs. candidate configuration Reverting to previous configurations Modifying, managing, and saving configuration files Viewing, comparing, and loading configuration files J-Web ? core/common functionality Session 6: Junos Configuration Basics Initial configuration User accounts Login classes User authentication methods Interface types and properties Configuration groups Additional initial configuration elements ? NTP, SNMP, syslog, etc. Configuration archival Logging and tracing Rescue configuration Session 7: Operational Monitoring and Maintenance Show commands Monitor commands Interface statistics and errors Network tools ? ping, traceroute, telnet, SSH, etc. Real-time performance monitoring (RPM) Junos OS installation Software upgrades Powering on and shutting down Junos devices Root password recovery Session 8: Routing Fundamentals Packet forwarding concepts Routing tables Routing vs. forwarding tables Route preference Routing instances Static routing Advantages of / use cases for dynamic routing protocols Session 9: Routing Policy and Firewall Filters Default routing policies Import and export policies Routing policy flow Effect of policies on routes and routing tables Policy structure and terms Policy match criteria, match types, and actions Firewall filter concepts Firewall filter concepts Filter match criteria and actions Effect of filters on packets Unicast reverse-path-forwarding (RPF) Session 10: JNCIA-JUNOS Certification Exam The exam voucher is included in the price of the course DWWTC is a certified PearsonVUE Testing Center' Additional course details: Nexus Humans JNCIA Practicum and Exam Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JNCIA Practicum and Exam Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for System administrators and system integrators responsible for designing, implementing, and managing VMware Aria Automation Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Aria Automation architecture and use cases in cloud environments Describe the key services of VMware Cloud Automation Services™ Manage VMware Aria Automation entities on VMware and third-party virtual and cloud infrastructures Install VMware Aria Automation with VMware Aria Suite Lifecycle Configure and manage cloud accounts, projects, flavor mappings, image mappings, network profiles, storage profiles, volumes, tags, and services Create, modify, manage, and deploy VMware Aria Automation Templates Customize services and virtual machines with cloudConfig and cloudbase-init Configure and manage VMware Aria Automation Consumption Configure and manage ABX actions, custom properties, event broker subscriptions, and VMware Aria Automation Orchestrator workflows Connect to a Kubernetes cluster and manage namespaces Use VMware Aria Automation Config to configure and deploy systems Use logs and CLI commands to monitor and troubleshoot VMware Aria Automation During this five-day course, you focus on installing, configuring, and managing VMware Aria Automation 8.10? on-premises systems. You learn how it can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. The course covers how VMware Aria Automation Consumption? can aggregate content in native formats from multiple clouds and platforms into a common catalog.This course also covers interfacing VMware Aria Automation with other systems using VMware Aria Orchestrator and how to use VMware Aria Automation to manage Kubernetes systems and leverage other systems. In this course, you will use VMware Aria Automation Config? as a configuration management tool. Course Introduction Introductions and course logistics Course objectives VMware Aria Automation Overview and Architecture Describe the purpose and functionality of VMware Aria Automation Identify the key services offered by VMware Aria Automation Describe the VMware Aria Automation architecture Describe the use of VMware Workspace ONE Access? Describe the relationship between Kubernetes clusters, container, and VMware Aria Automation services Installing VMware Aria Automation List the different VMware Aria Automation deployment types Describe the purpose of Easy Installer Describe the VMware Aria Automation installation process Authentication and Authorization Identify the steps to integrating Workspace ONE© Access with Active Directory Describe the features of Workspace ONE Access Describe the user roles available in VMware Aria Automation Identify the key tasks performed by each user role Define custom roles Configure branding and multitenancy Basic Initial Configuration Create a basic configuration with a cloud account, cloud zone, project, flavor mapping, and image mapping VMware Aria Automation Templates Configure and deploy a basic VMware Aria Automation template Create a VMware Aria Automation template that can run on any cloud Use cloudConfig and cloudbase-init to run commands, create users, and install software Use YAML for inputs, variables, and conditional deployments Tags Configure tags Describe functions of tags Manage tags Storage Configuration Configure storage profiles Use tags and storage profiles Integrating NSX With VMware Aria Automation List the capabilities and use cases of VMware NSX© Describe the NSX architecture and components Integrate NSX with VMware Aria Automation List the supported network profiles in VMware Aria Automation Use the NSX components to design a multitier application with VMware Aria Automation Templates Identify the network and security options available in design canvas Create and manage on-demand networks and security groups Configure NSX Day 2 actions Integrating with Public Clouds Configure and use VMware Cloud Foundation? accounts Integrate VMware Cloud Director? account Configure and use an AWS cloud account Configure and use an Azure cloud account Configure and use a Google Cloud Platform cloud account Integrate VMware Cloud on AWS cloud account Using VMware Aria Automation Consumption Release a VMware Aria Automation template Define content source and content sharing Define VMware Aria Automation policy enforcement Use custom forms for catalog items VMware Aria Automation Extensibility Describe VMware Aria Automation extensibility Use event topics Create a subscription Call a VMware Aria Automation Orchestrator workflow Create ABX actions Using Kubernetes Clusters Introduction to Kubernetes Connect to an existing Kubernetes Cluster Create a VMware Aria Automation template with Kubernetes components Using VMware Aria Automation Config for Configuration Management Describe VMware Aria Automation Config Use VMware Aria Automation Config for software deployment Use VMware Aria Automation Config for configuration management Use VMware Aria Automation Config with event-driven orchestration VMware Aria Automation Troubleshooting and Integration Demonstrate how to monitor deployment history Demonstrate basic troubleshooting Execute CLI commands Explain how to collect logs Describe integration with VMware Aria Operations for Logs Describe integration with VMware Aria Operations

Course Overview This comprehensive course offers essential knowledge for anyone involved in manual handling, lifting operations, and workplace safety. Combining critical modules such as LOLER training, working at height, and confined space awareness, this course equips learners with the expertise to identify potential hazards, assess risk, and follow safety protocols effectively. Whether you're looking to enhance your understanding of lifting procedures or ensure compliance with UK health and safety standards, this course provides structured learning designed to support a safer working environment. Upon completion, learners will be able to demonstrate awareness of regulations, apply risk assessment principles, and contribute to maintaining safety standards across various industries. This is an ideal course for those responsible for managing workplace operations, lifting tasks, and site-based safety procedures. Course Description The "Manual Handling, Rigging and Lifting & Safety in the Workplace" course covers a broad range of safety-related topics tailored to warehousing, construction, manufacturing, and logistics settings. Learners will explore core areas such as load lifting techniques, height safety, forklift operations, and compliance with the Lifting Operations and Lifting Equipment Regulations (LOLER). The course also addresses the risks associated with working in confined spaces and warehouse environments, promoting a thorough understanding of safe working procedures and legal obligations. Through a structured, self-paced online platform, learners will develop a strong foundation in identifying risks, following safety protocols, and adhering to health and safety legislation. Whether enhancing existing skills or exploring a new career path, this course provides a well-rounded approach to workplace safety and equipment handling in accordance with UK regulatory standards. Course Modules: Module 01: Manual Handling Training Course Module 02: Work At Height Training Module 03: Warehouse Operative Module 04: Forklift Training - Online Course Module 05: Rigging and Lifting Module 06: Working in Confined Spaces Module 07: LOLER Training Module 08: Level 2 Health and Safety in the Workplace (See full curriculum) Who is this course for? Individuals seeking to improve their knowledge of workplace safety and equipment regulations. Professionals aiming to develop or formalise their understanding of lifting operations and manual handling. Beginners with an interest in occupational safety, logistics, or industrial environments. Employers and supervisors looking to ensure their team meets regulatory safety standards. Career Path Warehouse Operative Health and Safety Officer Logistics Coordinator Site Supervisor Forklift or Lifting Equipment Operator Facilities or Operations Manager Construction or Manufacturing Support Staff

Duration 3 Days 18 CPD hours This course is intended for Networking and security professionals involved in the management, configuration, administration, and monitoring of FortiGate devices used to secure their organizations' networks. Overview Deploy the appropriate operation mode for your network. Use the GUI and CLI for administration. Identify the characteristics of the Fortinet security fabric. Control network access to configured networks using firewall policies. Apply port forwarding, source NAT, and destination NAT. Authenticate users using firewall policies. Understand encryption functions and certificates. Inspect SSL/TLS-secured traffic to prevent encryption used to bypass security policies. Configure security profiles to neutralize threats and misuse, including viruses, torrents, and inappropriate websites. Apply application control techniques to monitor and control network applications that might use standard or non-standard protocols and ports. Fight hacking and denial of service (DoS). Defend against data leaks by identifying files with sensitive data, and block them from leaving your private network. Offer an SSL VPN for secure access to your private network. Implement a dial-up IPsec VPN tunnel between FortiGate and FortiClient. Collect and interpret log entries. In this three-day course, you will learn how to use basic FortiGate features, including security profiles. Course Outline Module 1. Introduction to FortiGate and the Security Fabric Module 2. Firewall Policies Module 3. Network Address Translation (NAT) Module 4. Firewall Authentication Module 5. Logging and Monitoring Module 6. Certificate Operations Module 7. Web Filtering Module 8. Application Control Module 9. Antivirus Module 10. Intrusion Prevention and Denial of Service Module 11. SSL VPN Module 12. Dial-Up IPsec VPN Module 13. Data Leak Prevention (DLP)

Duration 4.5 Days 27 CPD hours This course is intended for This is an intermediate course intended for IBM i system administrators, data processing managers and other individuals who implement and manage security, backup and recovery, system software and problem determination. This course is not recommended for s Overview Describe and implement the components of IBM i security, such as user profile, group profile, authorization list, adopted authority and object / resource security Develop a security plan for your Power Systems with IBM i Describe the options to implement security auditing Develop a plan to audit security on your Power Systems with IBM i Describe the IBM i availability products and features and choose the option(s) that best fit your company requirements Describe how to backup and recover user, IBM and full system data on your Power Systems with IBM i Develop a backup and recovery plan for your Power Systems with IBM i Describe the system diagnostics and problem determination procedures available on your Power Systems with IBM i Learn how to plan for, implement, and manage the ongoing operations of an IBM i. Class administration and introductions . IBM i overview and concepts . Management central overview . Security concepts and overview . System values . User security . Resource security . Security auditing . Designing security . IBM i availability overview . Disk management . Backup and recovery strategy using Save/Restore . Journal management . Commitment control overview . Backup and recovery planning . Problem determination . Overview of Systems Director Navigator for i . Introduction to BRMS .

Airport Ground Handling Management Course Overview: This comprehensive course on Airport Ground Handling Management equips learners with essential knowledge about the operational aspects of airport management. Covering a wide range of topics, from passenger terminal management to cargo handling and security protocols, the course provides a solid foundation for managing various airport functions effectively. Learners will gain valuable insights into the complex dynamics of airport operations, which are critical for maintaining seamless air travel. By completing this course, participants will develop the skills necessary to oversee ground handling activities, enhance customer service, and contribute to operational efficiency in the aviation industry. Course Description: The Airport Ground Handling Management course delves deep into essential areas of airport operations. Topics include passenger terminal management, airport components, cargo handling, and security measures, offering learners a comprehensive understanding of how each function contributes to overall airport efficiency. Learners will explore complex issues such as peak periods, airline scheduling, aviation noise control, and weather management, all within the context of sustainable airport practices. The course also addresses modern innovations in the aviation industry, equipping learners with up-to-date knowledge to meet the evolving demands of airport management. Upon completion, participants will gain the expertise required to manage and optimise airport ground operations, ensuring smooth, safe, and efficient passenger and cargo handling. Airport Ground Handling Management Curriculum: Module 01: Introduction to Airport Management Module 02: Airport Customer Service Module 03: Passenger Terminal Management Module 04: Airport Components Module 05: Airport Peaks and Airline Scheduling Module 06: Cargo Management Module 07: Aviation Noise Control Module 08: Weather Control Module 09: Sustainable Airport Management Module 10: Security Management Module 11: Innovation and Growth (See full curriculum) Who is this course for? Individuals seeking to build a career in airport management. Professionals aiming to advance their expertise in ground handling operations. Beginners with an interest in the aviation industry. Those looking to contribute to the efficient functioning of airports. Career Path Airport Ground Handling Supervisor Airport Operations Manager Airline Ground Operations Coordinator Cargo Operations Manager Airport Customer Service Manager Aviation Safety and Security Officer