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Arbitration and Dispute Resolution Why Attend Effective dispute resolution helps minimize the costs and adverse effects to relationships that often arise from commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. This course will give participants an insight into dispute resolution from the perspective of a lawyer. Participants will gain an in-depth understanding of the main differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Identify the right course of action to resolve a legal dispute Reduce the possibility of disputes leading to legal action Apply national and international legal requirements for dispute resolution Employ arbitration knowledge to negotiate terms Use case law to achieve a favorable outcome for their organization Target Audience This course is suitable for professionals within all industries who are involved in contract management and resolving disputes including, but not limited to, project managers, contract managers, procurement managers, supply chain managers, contractors, architects, developers and engineers. This course would also highly benefit in-house council and legal advisors new to the region who require the fundamentals of dispute resolution in the GCC. Target Competencies Litigation Arbitration Mediation Negotiation GCC Dispute Resolution Frameworks Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training Legal course qualifies for 4 elective CLPD points. Fundamentals of dispute resolution Overview of the dispute resolution process Adjudicative process Consensual process Introduction to the English High Court litigation processes Why do international businesses take their dispute to the English High Court? English civil courts Legal practitioners who are involved in resolving disputes  Importance of jurisdiction clause How do you decide? Exclusive or non-exclusive? Differences between the Civil law system and the Common law system Principles of the common law system Principles of the civil law system The importance of these systems in dispute resolution Importance of Alternative Dispute Resolution ( ADR) Types of ADR Arbitration Mediations Conciliation Negotiation Arbitration - the best form of ADR The object of Arbitration The role of an Arbitrator Advantages and disadvantages of Arbitration Requirement of an Arbitration agreement The importance of the New York convention The role of UNCITRAL in dispute resolution Preparing for an arbitration hearing Types of Arbitration Institutional arbitration v Ad hoc arbitration Advantages and disadvantages of Institutional arbitration Advantages and disadvantages of Ad hoc arbitration Drafting international Arbitration agreement Checklist for drafting an Arbitration agreement Practical consideration with 'Seat' of Arbitration Model Arbitration clauses ICC LCIA Arbitral awards Enforcement of an Arbitral awards Grounds for challenging Arbitral awards Recent international case law Arbitration terms and terminology Other ADR methods: Advantages and disadvantages of each method: Mediation Conciliation Negotiation Ambiguity in an Arbitration clause What to avoid Importance of the language used in an Arbitration clause Dubai International Arbitration Centre (DIAC) Examining the rules of DIAC

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Advanced Kibana training course description This training course is aimed at users who already have some experience with Kibana, who are looking to further their knowledge. What will you learn Lens Timelion Maps Custom Visualisations with Vega Canvas Filters and Controls Drilldown and Dashboards KQSL and ElasticQueries Scripted and RunTime Fields Alerts and Alarms Advanced Kibana training course details Who will benefit: Users who already have some experience with Kibana, who are looking to further their knowledge. Prerequisites: None Duration 1 day Advanced Kibana training course contents Topics Lens Visualisation types (tables,bars,charts) Category breakdown Adding multiple metrics Using formulas in metrics Labels Adding reference layer Limitations Visualise Library Timeseries, Metrics Different types of aggregations Maps GeoMapping Heat Maps Using ES index as data source Visualisation, tool tips Custom Visualisations with Vega Introduction to vega scripting Canvas Widgets and Texts Elasticsearch SQL Canvas Expressions Filters and Controls Dropdown filters Ad-hoc filters Searchbar filters Drilldown Dashboards Linking one dashboard to another KQSL and ElasticQueries Bool Query AND/OR Phrase Part match vs keyword search Wildcard search Scripted and RunTime Fields Creating ad-hoc calculated fields using scripts Performance issues Alerts and Alarms Query Based Formatting output Connector types(email,index,teams etc)

The Jamf 200 course offers a core understanding of Jamf Pro. It also provides enterprise-level knowledge of macOS and iOS platforms. Rely on our expert trainers to help you pass the Jamf 200 certification first time. Topics: Introduction to the Jamf Pro server. Building and managing content (.pkg, .mpkg, and .dmg packages) for deployment to macOS devices. Enrolling macOS and iOS devices using automated MDM enrollment. Setup and configuration of macOS and iOS devices. Configuring the user environment (Configuration Profiles, .plist). Security for macOS and iOS devices. Purchasing and distributing App Store apps using Apple Business Manager or Apple School Manager. Scripting overview (Bash). Initial setup and refreshing/reimaging macOS and iOS devices. Ownership and permissions (POSIX, ACE/ACL) on macOS devices. Prerequisites: Abundant hands-on experience with macOS and iOS. What’s Included: Four days (9am-5pm each day) of lab-style interaction. Proctored certification exam during the afternoon of the fourth day. All hardware and software required for the course. Printed course materials. Jamf Certified Tech badge on your Jamf Nation profile (upon successfully completing the exam with a passing score). Free £100 Apple technical training credit

Netgear switches training course description A hands on course covering the product specifics of Netgear switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. What will you learn Install Netgear switches. Use the command line interface and the web based interface to manage Netgear switches. Configure and troubleshoot Netgear switches. Perform software upgrades. Netgear switches training course details Who will benefit: Anyone working with Netgear switches. Particularly aimed at engineers and technicians supporting Netgear switches. Prerequisites: None. Duration 2 days Netgear switches training course content Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing Netgear switches. Hands on Building a network with a hub, building a network with a Netgear switch. Basic troubleshooting The Netgear switch range, LEDs, cabling issues, factory resets, default settings. Hands on Building a network with multiple Netgear switches. Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks, stacking ports. Hands on Accessing the switch using the console, IP address configuration, telnet. Console interface Password protection, the menus, menu options. Hands on Setting a password, displaying the switch configuration. Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. Port configuration Common port configuration tasks, port trunking. Hands on Configuring ports. STP configuration What is STP? Configuring STP. Hands on Enabling and disabling STP, configuring STP VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. Housekeeping TFTP, upgrades Hands on Boot from net. SNMP SNMP configuration, NMS's. Hands on Using SNMP to manage a Netgear switch, putting it all together: troubleshooting.

Network virtualization training course description This course covers network virtualization. It has been designed to enable network engineers to recognise and handle the requirements of networking Virtual Machines. Both internal and external network virtualization is covered along with the technologies used to map overlay networks on to the physical infrastructure. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer implementations. What will you learn Evaluate network virtualization implementations and technologies. Connect Virtual Machines with virtual switches. Explain how overlay networks operate. Describe the technologies in overlay networks. Network virtualization training course details Who will benefit: Engineers networking virtual machines. Prerequisites: Introduction to virtualization. Duration 2 days Network virtualization training course contents Virtualization review Hypervisors, VMs, containers, migration issues, Data Centre network design. TOR and spine switches. VM IP addressing and MAC addresses. Hands on VM network configuration Network virtualization What is network virtualization, internal virtual networks, external virtual networks. Wireless network virtualization: spectrum, infrastructure, air interface. Implementations: Open vSwitch, NSX, Cisco, others. Hands on VM communication over the network. Single host network virtualization NICs, vNICs, resource allocation, vSwitches, tables, packet walks. vRouters. Hands on vSwitch configuration, MAC and ARP tables. Container networks Single host, network modes: Bridge, host, container, none. Hands on Docker networking. Multi host network virtualization Access control, path isolation, controllers, overlay networks. L2 extensions. NSX manager. OpenStack neutron. Packet walks. Distributed logical firewalls. Load balancing. Hands on Creating, configuring and using a distributed vSwitch. Mapping virtual to physical networks VXLAN, VTEP, VXLAN encapsulation, controllers, multicasts and VXLAN. VRF lite, GRE, MPLS VPN, 802.1x. Hands on VXLAN configuration. Orchestration vCenter, vagrant, OpenStack, Kubernetes, scheduling, service discovery, load balancing, plugins, CNI, Kubernetes architecture. Hands on Kubernetes networking. Summary Performance, NFV, automation. Monitoring in virtual networks.

What does this course cover? This five-day course covers a range of topics, all of which are covered via a mixture of theoretical and practical training – we aim for our courses to be as hands-on as possible. The course specifically covers: An introduction to SCADA systems, covering elements, servers, hardware and software, graphics, and more. A range of systems including automatic control, FIELDBUS, and wireless communication systems. An introduction to serial interfaces, ethernet networks, fibre optic, and wireless. Communications, including case studies to establish communication with PLCs. Process variables. Programmable Logic Controllers (PLCs), Remote Terminal Units (RTUs), sensors, and alarms. Introduction to OPC (open plan communications) How to configure OPC UA servers and how to program an OPC UA client Client and server development Connection management Security configuration Trends and historical data System components This course covers a wide range of industry-recognised manufacturers, including Siemens, Allen Bradley, Wago and Mitsubishi.) What will I gain from this course? Upon successful completion of this course, candidates will gain a City & Guilds certification in SCADA and PLC Communications.

MySQL Performance & Tuning training course description This MySQL Performance & Tuning course is designed for Database Administrators, Application Developers and Technical Consultants who need to monitor and tune the performance of MySQL servers and databases. The course provides practical experience in monitoring and tuning MySQL servers and databases. Note: This MySQL Performance & Tuning course does not cover clustering (other than at overview level), replication or non-standard storage engines such as Falcon and PBXT. What will you learn Develop a monitoring and tuning plan Use server configuration and status variables. Identify and improve problem queries. Make efficient use of indexes. Monitor and size memory caches and locks. Tune the MyISAM and InnoDB storage engine. Evaluate the use of partitioning for performance. MySQL Performance & Tuning training course details Who will benefit: Anyone who wishes to monitor and tune MySQL performance. Prerequisites: Delegates must have a working knowledge of MySQL Database Administration Duration 3 days MySQL Performance & Tuning training course contents Introduction to performance tuning Tuning overview, Resolving performance issues, Recommended approach to tuning, Items to evaluate, Where to look, Planning a monitoring routine, Building a new database for performance, Tuning an existing database, Setting suitable goals. MySQL performance tuning tools Administration tools, the information schema, performance-related SHOW commands, benchmarking tools, the MySQL performance schema, MonYog. Hands on Obtaining performance information. Schema design Normalisation, de-normalisation, naming conventions, load generation, stress testing and benchmarking tools, selecting data types, data types, character sets, choosing storage engines. Hands on effects of design on performance. Statement tuning Overview of statement tuning, identifying problem queries, the optimizer, explain, explain extended. Hands on identifying problem queries and using explain. Indexes Index overview, Types of index, Index tuning, Indexes and joins. Hands on Indexes and performance. Server configuration and monitoring Server configuration variables, server status variables, table cache, multi-threading, connection issues, query cache. Hands on setting and interpreting server variables and caching. Locking Types of locking, locking and storage engines, effects of locking on performance. Hands on locking and performance. The InnoDB engine Transactions, crash recovery, locking, monitoring InnoDB, caches and buffers, configuring data files, configuring the log files. Hands on InnoDB configuration and performance. Other storage engines MyISAM engine, merge engine, archive engine, memory engine, blackhole engine, CSV engine, the Spider engine, the ColumnStore engine, the MyRocks engine, mixing sorage engines. Hands on storage engine performance. Overview of clustering and performance Advantages of performance, advantages of clustering, performance issues and clustering, the NDBCluster engine, the Galera cluster, the Percona XtraDB cluster, MySQL InnoDB cluster, the federated engine, the federatedX engine, overview of other high availability techniques. NOSQL and Mencached overview. Dumping and loading data SQL statements versus delimited data, parameters affecting dump performance, parameters affecting load performance. Hands on dump and load performance. Partitioned tables Partitioned tables concepts, range partitioning, hash partitioning, key partitioning, list partitioning, composite partitioning or subpartitioning, partition pruning. Hands on partitioned table performance.

Linux shell scripting training course description A practical introduction to writing scripts using the Bourne shell under any Linux operating system. Applicable for those using the Korn shell as well. What will you learn Read shell scripts. Write shell scripts. Use different types of quotes. Recognise the role of shell scripts within the Linux system. Linux shell scripting training course details Who will benefit: Programmers developing programs under UNIX. Administrators / support personnel who wish to find out more about the workings of Linux or write simple utility programs. Prerequisites: Linux Fundamentals Duration 2 days Linux shell scripting training course contents Review of Linux fundamentals Basic shell scripts What does the shell do? How are commands executed? Different shells. what is a shell script? Comments, creating shell scripts. Variables Setting variables, using variables, set, scope, export, sourcing, environmental variables, read. Positional parameters $0 to $9, $#, $* and others. shift parameter substitution. Control statements The test command The if statement while loops for loops The case statement. Special characters Redirection of errors, here documents, quoting. Arithmetic in shell scripts The expr command. System shell scripts Screen handling The terminfo database, The tput command. Advanced issues (optional session) Shell functions, getopts, xargs, debugging shell scripts, portability issues. Extras in the Korn shell. Optimising shell scripts The time command, performance tips.

Total SIPp course description SIPp is a robust performance testing tool designed for evaluating the SIP protocol. This comprehensive course takes you on a journey from the initial installation of SIPp to mastering fundamental scenarios, exploring diverse architectures, delving into statistics analysis, and crafting XML scenario files. What will you learn Monitor SIP traffic with SIPp. Use SIPp for performance testing. Use the standard SIPp scenarios. Create custom scenarios in XML for SIPp. Total SIPp course details Who will benefit: Those working with SIP. Prerequisites: Definitive SIP for engineers Duration 2 days Total SIPp course contents Introduction What is SIPp? SIP review: UAC, UAS, INVITE, BYE. Sample SIP call flows. Hands on Wireshark, SIP call flow. Installing SIPp Getting SIPp, installing SIPp. Using SIPp Running sipp. sipp with uas scenario, sipp with uac scenario. The integrated scenarios. Online help. Hands on uac, uas. Controlling SIPp Hot keys, commands, UDP socket. Running SIPp in the background. Traffic control. SIPp performance testing. Hands on Changing call rates, remote control, pausing traffic. Monitoring SIP traffic Scenario screen, statistics. Response times, counters. Hands on Monitoring SIP traffic. More integrated scenarios SIPp and media and RTP. 3PCC. 3PCC extended. Transport modes: UDP, TCP, TLS, SCTP, IPv6 mono and multi socket. Hands on Third Party Call Control. XML What is XML? Content, markup, elements, attributes. Start tags, end tags. Hands on Displaying embedded scenarios, looking at the XML files of the integrated scenarios. Creating your own XML scenarios scenario, message commands, send, recv, nop, pause, sendCmd, recvCmd, common sipp scenario attributes, command specific sipp scenario attributes. XML DTD, jEdit. Hands on uac and uas scenario XML files. Recv actions Log and warning, exec, variables, variable types, variable scope. External variables. Hands on RTP streaming, Change a calls network destination, injection files. Regular expressions What is an RE. POSIX 1003.2. Re injection. Validation. Hands on regex example.