Customers are astute and well-practised in researching and seeking information, solutions and added value in the minimum number of clicks online. There's only so much time they're willing to spend carrying on clicking. This mentality isn't just restricted to the world of B2C. In our increasingly hectic world, where information is expected to be available instantly, it applies just as much to B2B. In this workshop, we look at how putting yourself in the shoes of your customer and mapping their decision-making and buying journey is critical to ensuring that you provide what they perceive as fast solutions and added value. You will learn all about the three pillars for creating competitive brand experiences: Customer engagement planning puts you firmly in the shoes of your customer, helping you to build meaningful marketing communications delivered through the right resources at the right time to inspire your customers to engage with you. This programme will help participants to: Understand the evolution of the customer buying journey Map a customer buying journey for your brand or solutions Understand the customer micro-moments and signals indicating interest and buying intent, both online and offline Apply the psychology of branding to build marketing communications with impact Develop sales and marketing content that differentiates your brand(s) from the competition by demonstrating unique value and how you can meet your customer's needs 1 The evolution of the customer journey Understand how the use of mobile has had an impact on the customer buying journey where today's customers can research and compare products and solutions whenever and wherever they like, making the purchase journey even less linear Explore how marketers are adapting to this new customer behaviour and drawing upon various strategies to win the hearts and minds of their audiences 2 The See-Think-Do-Care framework Explore the many different frameworks used to track the customer journey Understand and apply the modern marketing model, where the internet has enabled the customer to hop between multiple touchpoints before making a purchase decision 3 Customer micro-moments and signals in their buying journey Understand the online and offline moments when customers seek information to research and make buying decisions Apply this understanding to build a marketing communication plan to reach customers at all stages of their buying journey 4 The role of branding in the customer journey Explore the psychology of branding Learn how to ensure your branding is relevant to your target customer needs Bring together your brand value and story to achieve brand loyalty 5 The Why-How-What framework Apply a systematic approach to build a successful and compelling brand Understand how starting with 'why' will help build your brand purpose Apply the content marketing matrix to communicate your brand's value Apply the hero-help-hub model to build engaging content marketing Actionable outcomes We will use your brand examples to provide opportunities for practice: You will learn and reflect on best practice examples of customer engagement You will discover your brand value, purpose and the 'sweet spot' to drive engagement with your customers You will create a customer engagement plan that can be implemented immediately within your business You will receive immediate feedback on your customer engagement plan You will have the opportunity to share common issues and solutions with your colleagues in the group
Duration 5 Days 30 CPD hours This course is intended for Administrator Developer System Integrator Systems Administrator Overview Install WebLogic Server 12c Deploy applications to WebLogic Server Deploy share libraries and application that use them to WebLogic Server Backup and restore a WebLogic Server domain Create a WebLogic Server domain Configure and monitor WebLogic Server Configure WebLogic Server database resources Create and configure a WebLogic Server cluster Configure WebLogic Server's authentication provider This Oracle WebLogic Server 12c: Administration I training teaches you how to perform the most important Oracle WebLogic Server 12c administrative tasks., and gives an overview of the architecture and concepts of Oracle WebLogic Server 12c. WebLogic Server OverviewInstalling and Patching WebLogic ServerCreating DomainsStarting ServersUsing the Administration ConsoleConfiguring JDBCMonitoring a DomainNode ManagerDeploying ApplicationsShared Java EE LibrariesNetwork Channels and Virtual HostsClusters: Overview, Create, & ConfigClusters: Proxies & SessionsClusters: Communication, Planning & TroubleshootingTransactionsWebLogic Server SecurityBacking Up a Domain and Upgrading WebLogic Server
Duration 3 Days 18 CPD hours This course is intended for Java Developers with a minimum of 2 years of experience and individuals who want to become application security engineers/analysts/testers Individuals involved in the role of developing, testing, managing, or protecting wide area of applications. Overview In-depth understanding of secure SDLC and secure SDLC models Knowledge of OWASP Top 10, threat modelling, SAST and DAST Capturing security requirements of an application in development Defining, maintaining, and enforcing application security best practices The Certified Application Security Engineer (CASE) training and certification program provides a comprehensive application security approach which encompasses security activities involved in all the phases of Software Development Lifecycle (SDLC). Understanding Application Security, Threats, and AttacksSecurity Requirements GatheringSecure Application Design and ArchitectureSecure Coding Practices for Input ValidationSecure Coding Practices for Authentication and AuthorizationSecure Coding Practices for CryptographySecure Coding Practices for Session ManagementSecure Coding Practices for Error HandlingStatic and Dynamic Application Security Testing (SAST & DAST)Secure Deployment and Maintenance
Medication Awareness training is essential in the Health and Social Care Sector. This course aims to provide learners with the knowledge required to support the use of medication in Health and Social Care settings. It provides information on the different types, classifications and forms of medication, as well as providing guidance on safe storage and disposal.
Duration 1 Days 6 CPD hours This course is intended for Employees not working in a centralized office. Overview The Telework and Telecommuting workshop will cover strategies to help participants learn skills required for working outside the office that include proper self-management, manage time efficiently, know different methods of organization and planning, identify various forms of communication and address and resolve challenges that teleworkers can face. The Telework and Telecommuting workshop will cover strategies to help participants learn skills required for working outside the office that include proper self-management, manage time efficiently, know different methods of organization and planning, identify various forms of communication and address and resolve challenges that teleworkers can face. Getting Started Workshop Objectives Pre-Assignment Core Skills Required Self-Management Time Management Organizing and Planning Communication Self-Management (I) Solving Problems on Your Own Being and Staying Motivated You Have More Freedom ? Don?t Abuse It You and Only You are Accountable Self-Management (II) Recognize and Remove Bad Habits Reflect on Mistakes and Learn from Them Establish Good Habits Be Assertive with Yourself Time Management (I) Build a Little Flexibility into Your Schedule Identify and Remove Time Wasters Working with Time Zones Using Free Time Wisely Time Management (II) The Urgent/Important Matrix Setting and Sticking to Deadlines The Glass Jar: Rocks, Pebbles, Sand and Water Recognize When You Are Procrastinating Organizing and Planning (I) Plan for Additional Stress When to Seek Help Being Proactive ? Not Reactive Establish Priorities and Attainable Goals Organizing and Planning (II) Setting Up Your Home Office Remove Unneeded or Distracting Items When Technology Fails Develop a Normal Working Day Communication (I) Stay in the Loop Use the Correct Medium Be Clear and to the Point Virtual Communication Can Be Impersonal Communication (II) Open and Frequent Communication Share Your Information Have a Collaborative Attitude Setting Expectations with Family and Friends Additional Challenges Building Trust and Rapport Feeling Isolated Always in the Office Lack of or Less Feedback Wrapping Up Words from the Wise
This is an incredibly practical programme which has been developed to enable participants to improve their memory skills. The session focuses on specific techniques that can be used to improve retention of information. It also introduces the principles of mind-mapping By the end of this programme participants will be able to: Explain how our brain processes and stores information Describe the difference between short-term and long-term memory Use specific techniques to improve retention Explain the principles of mind mapping Be able to use mind maps to plan and order information Each participant, no matter how poor they believe their memory to be, will by the close of the session have learnt techniques that enable them to memorise 53 items in a prescriptive order - a massive boost to their confidence in their memory skills. 1 An introduction to the brain's functions Introductory brain-training How the brain works Left / right brain function Short-term and long-term memory Barriers to a good memory 2 Memory techniques Tips and techniques for improving memory Basic word association Chaining and linking Touchstone techniques Use of mnemonics Memory hooks Remembering names 3 Maximising memory Minimising barriers The importance of sleep and diet Supplements which may affect memory 4 Mind-mapping Purpose and principles Creating a mind map Use of colour to delight the eye and tickle the brain How to use the output from a map
Duration 3 Days 18 CPD hours This course is intended for Security administrators, developers, developer consultants, system administrators, and technology consultants. Overview This training course will focus on the authorization, security, and integrated scenario. In this course, students will focus on the authorization, security, and integrated scenarios for SAP HANA. Module 1 Creation of authorizations and authorization roles Module 2 User management Module 3 Access control for HANA native models Module 4 Authorization trace Module 5 Auditing Module 6 Authentication and single sign-on options Module 7 Encryption options Module 8 Security considerations for Multitenant Database Containers Module 9 SAP GRC Integration for Governance Risk and Compliance Module 10 HANA use case scenarios and security requirements Module 11 SAP Netweaver Identity Management integration Module 12 Reusing of BW authorizations for SAP HANA applications Module 13 HANA Cloud Platform (HCP) security Module 14 HANA Enterprise Cloud security
Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course are as follows: Technical professionals, including system engineers, technical support personnel, channel partners, and resellers, who need to know how to deploy Cisco ASR 9000 Series routers in their network environment Overview Upon completing this course, the learner will be able to meet these overall objectives: Major features and benefits of a Cisco ASR 9000 Series router Major features and benefits of the Cisco IOS XR Software operating system Data flow through the Cisco ASR 9000 Series router Configure the Cisco ASR 9000, back out of configuration changes, and restore older versions of the configuration Install the Cisco IOS XR operating system, package information envelopes (PIEs), and software maintenance updates (SMUs) Enable multicast routing on a Cisco ASR 9000 Series router Configure Multiprotocol Label Switch-Traffic Engineering (MPLS-TE) on a Cisco ASR 9000 Series router Configure Layer 3 VPN services Configure Ethernet link bundles Configure local E-Line L2VPN Configure Ethernet over MPLS E-Line L2VPN Configure EoMPLS with pseudowire backup Configure local E-LAN L2VPN Configure link-based Ethernet operations, administration, and maintenance (E-OAM) Configure virtual private LAN service (VPLS) L2VPN Configure VPLS with Border Gateway Protocol (BGP) autodiscover Configure service-based connectivity fault management (CFM) Multiple Spanning Tree-Access Gateway (MST-AG) Configure Layer 2 multicast features Basic QoS implementation How to configure and verify network virtualization (nV) on the ASR 9000 series In this 4-day course, Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE), you will learn about the features and functions of the Cisco ASR 9000 Series platforms. Through a combination of lecture and hands-on labs, you will gain an understanding of all major aspects of the platform, including hardware; software; Layer 2 and Layer 3 services; Layer 2 and Layer 3 multicast; operations, administration, and management (OAM); quality of service (QoS) features; and network virtualization. Course Outline Introduction to the Cisco ASR 9000 Aggregation Series Cisco ASR 9000 Hardware Cisco IOS XR Software Overview Cisco IOS XR Software Basics Cisco IOS XR Software Installation Cisco IOS XR Software Operations Cisco IOS XR Routing Protocols Layer 3 Multicast Cisco IOS XR MPLS Cisco IOS XR Layer 3 VPN Cisco ASR 9000 Layer 2 Architecture Cisco ASR 9000 Point-to-Point Layer 2 Services Cisco ASR 9000 Multipoint Layer 2 Services Cisco ASR 9000 Operations, Administration, and Maintenance Cisco ASR 9000 Layer 2 Multicast Cisco ASR 9000 QoS Cisco ASR 9000 Network Virtualization Additional course details: Nexus Humans Cisco ASR 9000 Aggregation Services Router Series Essentials v6.1 (ASR9KE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco ASR 9000 Aggregation Services Router Series Essentials v6.1 (ASR9KE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is designed for experienced integration specialists and senior-level developers with experience in application development, messaging middleware applications, and transport protocols such as HTTP and FTP. Overview Describe the features and uses of IBM App Connect Enterprise Develop, deploy, and test message flow applications Generate message flow applications from predefined patterns Use the IBM App Connect Enterprise Toolkit problem determination aids to diagnose and solve development and runtime errors Describe the function and appropriate use of IBM App Connect Enterprise processing nodes Write basic Extended Structured Query Language and Java programs to transform data Use the IBM Graphical Data Mapping editor to transform data Define, use, and test simple XML and Data Format Description Language (DFDL) data models Describe supported transport protocols and how to call them in message flows IBM App Connect Enterprise provides connectivity and universal data transformation in heterogeneous IT environments. It enables businesses of any size to eliminate point-to-point connections and batch processing, regardless of operating system, protocol, and data format. This course teaches you how to use IBM App Connect Enterprise to develop, deploy, and support message flow applications. These applications use various messaging topologies to transport messages between service requesters and service providers, and allow the messages to be routed, transformed, and enriched during processing. In this course, you learn how to construct applications to transport and transform data. The course explores how to control the flow of data by using various processing nodes, and how to use databases and maps to transform and enrich data during processing. You also learn how to construct data models by using the Data Format Description Language (DFDL) Course Outline Introduction to IBM App Connect Enterprise Application development fundamentals Exercise: Importing and testing a message flow Creating message flow applications Exercise: Creating a message flow application Connecting to IBM MQ Exercise: Connecting to IBM MQ Controlling the flow of messages Exercise: Adding flow control to a message flow application Modeling the data Exercise: Creating a DFDL model Processing file data Exercise: Processing file data Using problem determination tools and help resources Exercise: Using problem determination tools Exercise: Implementing explicit error handling Mapping messages with the Graphical Data Mapping editor Referencing a database in a message flow application Exercise: Referencing a database in a map Using Compute nodes to transform messages Exercise: Transforming data by using the Compute and JavaCompute nodes Processing JMS, HTTP, and web service messages Preparing for production Exercise: Creating a runtime-aware message flow Additional course details: Nexus Humans WM668G IBM App Connect Enterprise V11 Application Development training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WM668G IBM App Connect Enterprise V11 Application Development course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Sr. Systems Administrator Cloud Engineer Systems Engineer Sr. Network Administrator Sr. Network Engineer Cloud Specialist Cloud Project Manager Overview After completion of this course you will be able to describe: Cloud architecture and design Security within the cloud Automation and virtualization Troubleshooting and Disaster recovery High availability This course covers in depth the skills and abilities needed to operate in the cloud, validating that candidates have the technical experience needed to deploy, secure, and automate environments regardless of the vendor solution. Understanding Cloud Concepts Topic 1A: Recognize Cloud Concepts Topic 1B: Recognize Cloud Terms Topic 1C: Understand the Troubleshooting Methodology Planning and Designing a Cloud Environment Topic 2A: Meet Cloud Business Requirements Topic 2B: Design Capacity Planning and Requirements Administering Cloud Resources Topic 3A: Manage Cloud Administration Topic 3B: Manage Compute Resources in the Cloud Topic 3C: Manage Memory Resources Managing Cloud Storage Topic 4A: Understand Cloud Storage Types Topic 4B: Configure Cloud Storage Solutions Topic 4C: Configure Cloud Storage Protocols and RAID Managing Networks in the Cloud Topic 5A: Deploying Cloud Network Services Topic 5B: Identify Cloud Network Infrastructure Components Securing and Troubleshooting Networks in the Cloud Topic 6A: Secure a Network in a Cloud Environment Topic 6B: Troubleshooting Cloud Connectivity Managing Cloud Migrations and Troubleshooting Cloud Deployments Topic 7A: Manage Cloud Migrations Topic 7B: Troubleshoot Cloud Deployment and Migration Issues Managing Cloud Automation and Orchestration Topic 8A: Understand Cloud Automation and Orchestration Techniques Topic 8B: Troubleshoot Automation and Orchestration in the Cloud Understanding Cloud Security Concepts Topic 9A: Administer Identity and Access Management in the Cloud Topic 9B: Manage Cloud Operating System and Application Security Topic 9C: Manage Data Security and Compliance in the Cloud Managing Cloud Security Topic 10A: Implement Security Measures in the Cloud Domain Topic 10B: Troubleshoot Cloud Security Managing Cloud Performance Topic 11A: Operate Efficiently in the Cloud Topic 11B: Accomplish Cloud Operations Tasks Topic 11C: Optimize Cloud Resources Topic 11D: Troubleshoot Common Cloud Performance Problems Managing Maintenance in the Cloud Topic 12A: Configure Logs, Monitoring, and Alerting for Cloud Services Topic 12B: Manage Backup and Restore in the Cloud Implementing High Availability and Disaster Recovery in the Cloud Topic 13A: Understand High Availability and Scaling in the Cloud Topic 13B: Manage Disaster Recovery in the Cloud Topic 13C: Incident Response Additional course details: Nexus Humans Cloud Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cloud Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.