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Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Course Overview The French Course for Beginners offers a comprehensive introduction to one of the world’s most widely spoken languages. Designed for learners with little to no prior experience, this course covers essential vocabulary, common phrases, pronunciation, and basic grammar structures. By the end of the programme, learners will be able to engage in simple conversations, understand everyday expressions, and build a strong foundation for further study or travel. The practical value of the course lies in its ability to enhance communication skills, promote cultural understanding, and boost confidence in using French in various real-world contexts. Whether pursuing personal enrichment, preparing for travel, or seeking to expand language skills for future professional opportunities, this beginner-level course equips learners with the essential tools needed to start their journey towards fluency. Structured lessons, engaging exercises, and supportive materials ensure a rewarding and motivating learning experience throughout. Course Description The French Course for Beginners takes learners on a structured journey through the fundamentals of the French language. The course covers topics such as greetings, introducing oneself, numbers, telling the time, ordering food, asking for directions, and discussing daily activities. Each lesson builds progressively to reinforce understanding and confidence. Through interactive exercises, audio support, and clear explanations, learners develop listening, speaking, reading, and writing skills in a supportive environment. Attention is given to pronunciation, cultural nuances, and practical conversation techniques that will serve learners in everyday situations. Designed with absolute beginners in mind, this course enables participants to develop a strong linguistic foundation without feeling overwhelmed. Upon completion, learners will have acquired essential communication abilities, basic grammatical knowledge, and the confidence to continue advancing their French language studies, making it an ideal starting point for both personal and professional growth. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 Module 05: Lesson 5 Module 06: Lesson 6 Module 07: Lesson 7 Module 08: Lesson 8 Module 09: Lesson 9 (See full curriculum) Who is this course for? Individuals seeking to learn French for travel, communication, or personal growth. Professionals aiming to expand their language skills for international career opportunities. Beginners with an interest in exploring new languages and cultures. Students preparing for future academic studies in French-speaking environments. Anyone looking to add a valuable language skill to their portfolio. Career Path Language Assistant International Customer Service Representative Hospitality and Tourism Staff Administrative Support Roles in International Companies Language Tutor for Beginners Travel Coordinator or Tour Guide Retail and Sales Associate in French-speaking regions

Course Overview The Dog Behaviour and Training course offers a comprehensive insight into canine psychology, behaviour management, and effective training techniques. Designed to build confidence and understanding, this course equips learners with the knowledge needed to address common dog behaviours and establish positive habits. Through focused modules, participants will develop skills in interpreting dog body language, managing feeding behaviours, addressing separation anxiety, and conducting training consultations. Whether supporting pet owners or advancing towards a professional role, learners will emerge with the ability to apply behavioural theories and strategies in real-world settings. By the end of the course, participants will understand how to create positive environments for dogs and promote lasting behavioural change, making them valuable assets in both domestic and professional contexts. Course Description The Dog Behaviour and Training course delves into the fascinating world of canine behaviour, offering learners a structured exploration of topics such as food aggression, appropriate greeting methods, and separation anxiety management. Learners will gain insights into interpreting dog communication signals, answering common client questions, and guiding puppy development. The course also covers consultation practices, preparing participants to engage confidently with dog owners seeking advice. Designed to foster a deep understanding of behavioural patterns, the curriculum blends theoretical frameworks with real-world applications, ensuring that learners develop a well-rounded skill set. By completing this course, individuals will strengthen their ability to assess behavioural issues, recommend appropriate training strategies, and support the welfare and development of dogs across various settings. Course Modules Module 01: Introduction Module 02: Feeding Time - Aggression and Stealing Food Module 03: The Right Way to Greet a Dog Module 04: Separation Anxiety Module 05: Dog Language - What They're Really Saying! Module 06: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 07: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 08: Dog Training Consultations With Clients (See full curriculum) Who is this course for? Individuals seeking to build a deeper understanding of dog behaviour and training techniques. Professionals aiming to expand their expertise in animal behaviour consultancy or dog training services. Beginners with an interest in canine psychology and behaviour management. Dog owners wishing to enhance their relationships and communication with their pets. Animal care workers looking to broaden their knowledge for career development. Career Path Dog Behaviour Specialist Dog Trainer Animal Welfare Officer Veterinary Assistant (Behaviour Support Role) Pet Care Consultant Animal Shelter Worker Behavioural Advisor in Animal Charities

Course Overview The Diploma in Childcare is designed to provide learners with a comprehensive understanding of child development, care practices, health, and safety standards essential for working with young children. This course offers valuable insights into early years education, child protection principles, and the importance of creativity and play in a child's growth. Learners will gain the knowledge required to foster positive environments that support children’s emotional, social, and physical development. Through structured learning, participants will enhance their ability to identify individual needs, promote healthy living, and safeguard children effectively. By the end of the course, learners will be well-prepared to pursue further qualifications or begin a rewarding journey within the childcare sector, equipped with essential theoretical and developmental foundations. This qualification is ideal for anyone passionate about contributing to the wellbeing and development of young children in a variety of educational or care settings. Course Description The Diploma in Childcare delves deeper into the core areas crucial for nurturing and supporting young children. Learners will explore developmental milestones, caregiving routines, nutritional guidelines, safeguarding policies, and inclusive education for children with special needs. The course promotes a strong understanding of both health and safety legislation and the vital role of creativity and play in early childhood learning. Structured to encourage a thorough and engaging learning experience, it combines key theoretical frameworks with current industry practices. Participants will develop a comprehensive skill set, including the ability to plan age-appropriate activities, recognise signs of developmental concerns, and support a diverse range of learning styles. By completing this course, learners will build a solid academic foundation, supporting career progression in childcare or early years education, and offering transferable skills relevant to a wide variety of child-focused roles within educational, healthcare, and community sectors. Course Modules Module 01: Understanding Child Development Module 02: Care for Children Module 03: Healthy Food, Healthy Living Module 04: Keeping Children Healthy and Safe Module 05: Child Protection Module 06: Play, Imagination and Creativity Module 07: Early Years Provision Module 08: Children with Special Needs Module 09: Keeping Children Healthy & Safe (See full curriculum) Who is this course for? Individuals seeking to pursue a career in childcare or early years education. Professionals aiming to expand their expertise in child development and welfare. Beginners with an interest in supporting children’s growth and wellbeing. Parents, guardians, or caregivers wishing to deepen their understanding of child development. Career Path Early Years Practitioner Nursery Assistant Childcare Support Worker Learning Support Assistant Playgroup Leader Child Welfare Officer Special Educational Needs (SEN) Assistant Family Support Worker

Course Overview The Ayurveda Diploma course offers a comprehensive exploration into the ancient science of natural healing and holistic wellbeing. Learners will gain a deep understanding of Ayurvedic principles, healing methods, medicinal herbs, and lifestyle practices that promote health and balance. This course emphasises the timeless relevance of Ayurveda in modern living, introducing key concepts such as daily routines, diet, exercise, and herbal remedies. Designed to enrich personal wellbeing or enhance professional skills, the course delivers valuable knowledge on preventive health measures through Ayurvedic lifestyle guidance. By the end of the programme, learners will be well-equipped to apply Ayurvedic principles to daily life, advise on basic remedies, and pursue further study or career opportunities within the holistic health sector. The Ayurveda Diploma not only provides theoretical knowledge but also nurtures a mindful approach towards health and self-care, empowering individuals to make informed wellness choices for themselves and others. Course Description The Ayurveda Diploma delves into the fundamental theories and practices of Ayurveda, offering a structured introduction to its core concepts. Throughout the course, learners will explore Ayurvedic healing methods, the role of herbs and oils, daily routines, yogic practices, and dietary guidelines rooted in traditional wisdom. Each module is carefully designed to build a comprehensive understanding of how Ayurveda views the mind-body connection and the pathways to maintaining balance and vitality. Participants will discover how to identify common ailments and understand the herbal remedies used within Ayurvedic practice, as well as the principles behind creating a healthful kitchen and lifestyle. The course provides an engaging and enriching learning experience, supported by clear explanations and accessible content, making it ideal for individuals at all levels of prior knowledge. Upon completion, learners will have developed a broad skill set that can support further professional development or enhance personal wellbeing initiatives. Course Modules Module 01: Introduction to Ayurveda Module 02: An Overview of Ayurvedic Healing Methods Module 03: Medicinal Herbs and Remedies for Common Ailments Module 04: Daily routines, Exercise & Yoga Module 05: Ayurvedic Herbs & Oils Module 06: Herbal Remedies for Home Use Module 07: The Herbal Kitchen Module 08: Ayurvedic Dietary Guidelines Module 09: Ayurvedic Lifestyle: The Ultimate Preventive Medicine (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of natural health and wellbeing. Professionals aiming to broaden their expertise in holistic health practices. Beginners with an interest in Ayurveda, herbal medicine, or wellness sectors. Health enthusiasts looking to incorporate traditional healing methods into modern living. Career Path Ayurvedic Wellness Advisor Holistic Health Consultant Health and Wellness Coach Complementary Therapy Practitioner Herbal Remedy Specialist Lifestyle and Nutrition Consultant

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Managers Auditors Legal Compliance Officers Security Manager Information Managers Anyone involved with data protection processes and programmes Overview Principles of Privacy Program Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organization through process and technology?regardless of jurisdiction or industry. The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP?s ANSI accredited Certified Information Privacy Manager (CIPM) certification program. Founded in 2000, the IAPP is the world?s largest and most comprehensive privacy resource with a mission to define, support and improve the Privacy profession globally. Every organization has data protection needs. Every day, we access, share and manage data across companies, continents and the globe. Knowing how to implement a privacy program is an invaluable skill that will help you protect your organization?s data?and take your career to the next level. Our Principles of Privacy Program Management training is the premier course on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a privacy team. Introduction to privacy program management Privacy program management responsibilities Accountability in privacy program management Privacy governance Considerations for developing and implementing a privacy program Position of the privacy function within an organization Role of the DPO Program scope and charter Privacy strategy Support and ongoing involvement of key functions and privacy frameworks Applicable laws and regulations The regulatory environment Common elements across jurisdictions Strategies for aligning compliance with organizational strategy Data assessments Practical processes for creating and using data inventories/maps Generating and applying gap analyses Privacy assessments Privacy impact assessments/data protection impact assessments Vendor assessments Policies Common types of privacy-related policies Policy components Strategies for implementation Data subject rights Operational considerations for communicating and ensuring data subject rights Privacy notice Choice and consent Access and rectification Data portability Erasure Training and awareness Developing privacy training and awareness programs Implementing privacy training and awareness programs Protecting personal information Holistic approach to protecting personal information Privacy by design Data breach incident plans Planning for a data security incident or breach Responding to a data security incident or breach Monitoring and auditing program performance Common practices for monitoring privacy program performance Measuring, analyzing and auditing privacy programs Additional course details: Nexus Humans Certified Information Privacy Manager (CIPM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Information Privacy Manager (CIPM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is geared for Python-experienced attendees who wish to be equipped with the skills you need to use pandas to ensure the veracity of your data, visualize it for effective decision-making, and reliably reproduce analyses across multiple datasets. Overview Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Understand how data analysts and scientists gather and analyze data Perform data analysis and data wrangling using Python Combine, group, and aggregate data from multiple sources Create data visualizations with pandas, matplotlib, and seaborn Apply machine learning (ML) algorithms to identify patterns and make predictions Use Python data science libraries to analyze real-world datasets Use pandas to solve common data representation and analysis problems Build Python scripts, modules, and packages for reusable analysis code Perform efficient data analysis and manipulation tasks using pandas Apply pandas to different real-world domains with the help of step-by-step demonstrations Get accustomed to using pandas as an effective data exploration tool. Data analysis has become a necessary skill in a variety of domains where knowing how to work with data and extract insights can generate significant value. Geared for data team members with incoming Python scripting experience, Hands-On Data Analysis with Pandas will show you how to analyze your data, get started with machine learning, and work effectively with Python libraries often used for data science, such as pandas, NumPy, matplotlib, seaborn, and scikit-learn. Using real-world datasets, you will learn how to use the powerful pandas library to perform data wrangling to reshape, clean, and aggregate your data. Then, you will be able to conduct exploratory data analysis by calculating summary statistics and visualizing the data to find patterns. In the concluding lessons, you will explore some applications of anomaly detection, regression, clustering, and classification using scikit-learn to make predictions based on past data. Students will leave the course armed with the skills required to use pandas to ensure the veracity of their data, visualize it for effective decision-making, and reliably reproduce analyses across multiple datasets. Introduction to Data Analysis Fundamentals of data analysis Statistical foundations Setting up a virtual environment Working with Pandas DataFrames Pandas data structures Bringing data into a pandas DataFrame Inspecting a DataFrame object Grabbing subsets of the data Adding and removing data Data Wrangling with Pandas What is data wrangling? Collecting temperature data Cleaning up the data Restructuring the data Handling duplicate, missing, or invalid data Aggregating Pandas DataFrames Database-style operations on DataFrames DataFrame operations Aggregations with pandas and numpy Time series Visualizing Data with Pandas and Matplotlib An introduction to matplotlib Plotting with pandas The pandas.plotting subpackage Plotting with Seaborn and Customization Techniques Utilizing seaborn for advanced plotting Formatting Customizing visualizations Financial Analysis - Bitcoin and the Stock Market Building a Python package Data extraction with pandas Exploratory data analysis Technical analysis of financial instruments Modeling performance Rule-Based Anomaly Detection Simulating login attempts Exploratory data analysis Rule-based anomaly detection Getting Started with Machine Learning in Python Learning the lingo Exploratory data analysis Preprocessing data Clustering Regression Classification Making Better Predictions - Optimizing Models Hyperparameter tuning with grid search Feature engineering Ensemble methods Inspecting classification prediction confidence Addressing class imbalance Regularization Machine Learning Anomaly Detection Exploring the data Unsupervised methods Supervised methods Online learning The Road Ahead Data resources Practicing working with data Python practice

Collision Intro Animation in After Effects Course Overview This course on Collision Intro Animation in After Effects offers a comprehensive introduction to creating dynamic and visually captivating collision effects using industry-standard tools. Learners will explore the process of designing 3D rocky text and animating realistic collisions, enhancing their motion graphics capabilities. The course emphasises clear step-by-step guidance that develops both technical skills and creative approaches. By the end of the training, learners will be able to produce striking intro animations suitable for video projects, presentations, or branding purposes. This course is ideal for those looking to elevate their animation skills and gain confidence in working with After Effects’ advanced features, preparing them for various roles in digital media and animation production. Course Description This detailed course covers the essential techniques for designing and animating collision effects within After Effects, focusing on creating impressive 3D rocky text and synchronised impact animations. Throughout the sessions, learners will gain insight into layering, keyframing, and using effects to simulate realistic physics and textures. The course fosters a deeper understanding of animation principles and visual storytelling, guiding users through the workflow to enhance engagement and visual appeal. Suitable for learners at different skill levels, the course blends theoretical knowledge with applied techniques to build a solid foundation in collision animation. Upon completion, participants will have acquired skills that enhance their portfolios and broaden their expertise in motion graphics design. Collision Intro Animation in After Effects Curriculum: Module 01: Introduction Module 02: How to Create 3D Rocky Text Module 03: How to Create a Collision Animation (See full curriculum) Who is this course for? Individuals seeking to develop skills in motion graphics animation. Professionals aiming to advance their career in digital media production. Beginners with an interest in animation and visual effects. Creative individuals looking to enhance video introductions and branding. Career Path Motion Graphics Designer Video Editor with Animation Skills Digital Content Creator Visual Effects Artist Multimedia Producer

Certificate in Lash and Brow Treatments Course Overview The "Certificate in Lash and Brow Treatments" offers an in-depth exploration into the techniques and skills required to perform high-quality lash and brow services. This course provides learners with comprehensive knowledge of brow lamination, tinting, and waxing, empowering them to build a solid foundation in the beauty industry. By the end of the course, learners will be equipped with the expertise to enhance their clients' lash and brow aesthetics with precision and care. Whether aiming to start a new career or add specialised skills to an existing beauty practice, this course is designed to offer a valuable skill set that meets the growing demand in the beauty market. Course Description This course covers a wide range of essential topics, including the tools and materials needed for lash and brow treatments, client consultations, and understanding contraindications to ensure safety. Learners will explore techniques such as tinting, brow lamination, and waxing, with video demonstrations of each process to provide detailed, step-by-step guidance. Additionally, bonus training on lash tinting will deepen learners' knowledge of the full range of lash and brow treatments. Throughout the course, learners will gain essential skills to perform these services with confidence and professionalism, ensuring a high standard of client satisfaction and safety. On completion, learners will receive a certificate recognising their new expertise in the beauty industry. Certificate in Lash and Brow Treatments Curriculum Module 01: Introduction Module 02: Things You Will Need for Your Treatment Module 03: Consultation and Patch Test Module 04: Contra-Indications Module 05: Tinting Module 06: Brow Lamination Video Module 07: Waxing Demo Videos Module 08: Bonus Lash Tint Training Module 09: Certificate Time (See full curriculum) Who is this course for? Individuals seeking to enhance their beauty therapy skills. Professionals aiming to specialise in lash and brow treatments. Beginners with an interest in the beauty industry. Beauty enthusiasts looking to expand their expertise. Career Path Brow Artist Lash Technician Beauty Therapist Salon Owner Beauty Consultant

Course Overview: This Carpet Cleaner course provides a comprehensive introduction to carpet cleaning, covering the key techniques and knowledge required for effective cleaning and maintenance. Designed for both beginners and those looking to expand their expertise, this course delves into the science behind carpet care and cleaning methods. Learners will gain a solid understanding of carpet types, stain identification, and cleaning processes, along with restoration techniques. The course is ideal for individuals aiming to enhance their skills and pursue a career in carpet cleaning or maintenance. Upon completion, learners will be equipped with the knowledge to confidently tackle various cleaning challenges and restore carpets to their optimal condition. Course Description: In this detailed course, learners will explore the various aspects of carpet cleaning, starting with an introduction to different carpet types and their specific cleaning requirements. Topics include stain identification, effective cleaning techniques, and the cleaning process step by step. The course also covers essential carpet restoration methods, ensuring learners can offer a complete range of services. The structured approach, supported by theoretical knowledge, provides a solid foundation for individuals wishing to start a career in carpet cleaning or professionals seeking to expand their skill set. By the end of the course, learners will be proficient in identifying and managing common carpet issues, cleaning efficiently, and restoring carpets to their best condition. Course Modules: Module 01: Introduction to Carpet Cleaning Module 02: Understanding Carpets Module 03: Identifying Carpet Stains Module 04: Carpet Cleaning Methods Module 05: Carpet Cleaning Process Module 06: Carpet Restoration (See full curriculum) Who is this course for? Individuals seeking to start a career in carpet cleaning Professionals aiming to expand their skillset in carpet maintenance Beginners with an interest in the carpet cleaning industry Business owners or entrepreneurs looking to offer carpet cleaning services Career Path: Carpet Cleaner Carpet Cleaning Specialist Facilities Maintenance Technician Restoration Technician Residential and Commercial Cleaning Services