1735 Courses delivered Live Online

This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding. Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported.  We will help you to understand the following; What is safeguarding? The different types of abuse Example signs of abuse, harm and neglect What action should be taken if abuse is suspected The SQM requirements What a Safeguarding Policy should include Target Audience The online course is suitable for staff of all levels, from support staff to senior partners and is aimed at firms maintaining or wishing to obtain the Specialist Quality Mark. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Amie Higgins, Consultant, DG Legal Amie is a Senior Solicitor, qualified under the Law Society’s Immigration & Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients. Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management

A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process. Take your first steps into UX Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point. Follow 65 expert lessons that will immerse you in the theory and principles of UX Design Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping Earn a globally recognised and university credit-rated professional qualification Who is it for? Anybody who needs to understand UX Format Online, self-paced Duration 6 weeks (recommended) Commitment 3 hours per week How you’ll benefit If you want to really understand UX, this UX design fundamentals course for you. Speak confidently about UX design Develop a mindset for problem-solving Learn to advocate for the user - and make better business decisions as a result Become a more rounded, valuable professional Showcase your knowledge with a university credit-rated certificate Learn the key UX design fundamentals concepts in just six weeks. Everything you need to truly grasp UX, over five engaging modules. Module 1 Introduction to UX design Gain a comprehensive overview of the UX design process. Module 2 User research methods Learn how to gain deep insights into customer needs and behaviours. Module 3 Analysis techniques Discover how research gets translated into actionable insights. Module 4 Defining the experience Explore problem-solving techniques and design principles. Module 5 Prototyping techniques Understand the different forms of prototyping and when to use them. Exam 40-minute final exam Get assessed on your knowledge through a final exam.

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Product Owner Advanced™ training (PSPO Advanced) to master the role of a Product Owner. Learn how to advance your training of Product Ownership and apply it to deliver even more value. Course Description Agile techniques and the Scrum framework revolutionise project and product delivery, enabling teams to work faster and align closely with business needs. A product owner's role within this delivery is critical. Unlike traditional team managers, Product Owners focus on maximising product value rather than individual elements of project delivery. To excel in this role, product owners must combine business strategy with product vision and delivery roadmaps. The ability to operate within complex environments highlights the need for specific training and qualifications. Product Owner Advanced training is specifically designed to empower experienced Product Owners to deliver greater value. An exceptional Product Owner requires skillsets beyond core Agility and Scrum. These include clear decision-making, vision, communication, and influence. Practical experience is highly valued, and the PSPO 2 course emphasises interactive workshops, discussions, and exercises to provide a comprehensive understanding of the multifaceted Product Owner role. This course elevates existing Product Owners' capabilities, providing a clear path for your professional growth and delivering increased value to product stakeholders. Through collaborative and exploratory training, Product Owners' knowledge and experience will reach new heights, improving various aspects of your role. Key areas covered include: Deepening understanding of the Product Owner role, including product understanding, customer identification, and effective communication of product vision and strategy. Leveraging product vision and strategy to gain a competitive edge. Embracing diverse roles and stances essential for Product Owners. Enhancing stakeholder communication and management skills with a focus on different stakeholder groups. Navigating Agile governance, budgeting, and contracting within the Scrum framework. Scaling the Product Owner role for larger projects and products. By the end of this product owner advanced training, participants will be equipped to excel as Product Owners, driving success and value across their product journey. Why Train With Us? Develop advanced product owner skillsets that build on your existing knowledge of the Scrum framework and product owner accountabilities with our immersive two-day online PSPO Advanced course. Led by experienced industry professionals and support Professional Scrum Trainers & Product Owners, the course values team-based exercises and a hands-on learning experience. We help you grow within your Product Owner role through this advanced training, enabling you to better communicate product vision and strategy to teams, ultimately delivering higher value through projects and products with larger scopes. Who Should Attend This Course? The Professional Product Owner – Advanced course is designed for: Experienced Product Owners, ideally with at least one year of experience in the role Scrum Masters and stakeholders collaborating with Product Owners Your Professional Scrum Trainer Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay's expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach. Jay & the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support: Free practice assessments for certification success Free resource bundle to master Scrum Free exam revision sheets Free access to an exam simulator Free exam coaching sessions for first-time success Free 1:1 coaching to excel at work Our Clients Our Testimonials

LOOKING FOR: PICTURE BOOKS, YOUNG FICTION, CHAPTER BOOKS, MG, YA Alice set up Alice Williams Literary in 2018 after representing children's books for over ten years at David Higham Associates. She is especially keen to consider playful, funny books for all ages, and is on the lookout for heartwarming, empowering stories, whether in a realistic, contemporary setting, or a wildly imaginative fantasy world - or somewhere in-between. Alice is offering 121 sessions for young fiction, middle grade, YA and picture book writers. For chapter books, MG and YA fiction, please submit a covering letter, synopsis and the first three chapters of your manuscript in a single word document. For picture books, please submit a covering letter and two texts, or for illustrators one dummy and examples from your portfolio or a link to your website. Alice is only seeking to discuss texts/novels with writers living in the UK and Ireland. English does not need to be your first language, but you must be living within the UK or Ireland. (In addition to the paid sessions, Alice is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Thursday 11th September 2025

ICA Advanced Certificate in Managing Fraud This intermediate-level course is aimed at those already working within fraud risk management who wish to enhance their knowledge and skills as well as those who are new to the discipline. It provides a comprehensive understanding of fraud threats, how to formulate an effective strategy to prevent these threats and how to manage the response when they occur. You will learn how to implement key fraud management strategies at your firm to manage the risk to your business. The course also explores international fraud management best practice and anti-fraud frameworks. There are many benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Students who successfully complete this course will be awarded the ICA Advanced Certificate in Managing Fraud and will be able to use the designation- Adv.Cert(Fraud) This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. What will you learn? International context Global anti-fraud frameworks Understanding risks The 'Fraudster' Formulating an effective counter-fraud strategy Managing the response to fraud The future of fraud How will you be assessed? Assessed by a one-hour, question-based exam and one research-based assignment

PMI Agile Certified Practitioner (PMI-ACP)® Exam Preparation Course Course Overview The PMI Agile Certified Practitioner (PMI-ACP)® Exam Preparation Course is designed to provide learners with the essential knowledge and tools to successfully prepare for the PMI-ACP® exam. This course focuses on the core concepts of agile methodologies, including Scrum, Kanban, Lean, and XP. Learners will engage with real-world scenarios and case studies to deepen their understanding of agile practices and principles. By completing this course, learners will develop the competencies required to become agile practitioners, improve project delivery, and excel in the PMI-ACP® certification exam. Course Description This course is specifically tailored to help learners grasp agile project management principles and pass the PMI-ACP® exam. It covers a wide range of topics, including agile frameworks, value-driven delivery, stakeholder engagement, adaptive planning, and continuous improvement. Learners will explore various agile approaches, methodologies, and tools, with a strong focus on team collaboration and delivering high-quality results. The course includes interactive lessons, quizzes, and self-assessment opportunities, ensuring a thorough understanding of the subject. Upon completion, learners will gain the confidence and expertise necessary to apply agile practices and pass the PMI-ACP® exam, enhancing their professional credentials in the field of agile project management. PMI Agile Certified Practitioner (PMI-ACP)® Exam Preparation Course Curriculum Module 01: Module 02: Module 03: Module 04: Module 05: Module 06: Module 07: Module 08: Module 09: (See full curriculum) Who is this course for? Individuals seeking to pass the PMI-ACP® exam and gain certification. Professionals aiming to advance their career in agile project management. Beginners with an interest in learning agile practices and methodologies. Project managers and team leaders seeking to enhance their agile knowledge. Career Path Agile Project Manager Scrum Master Agile Coach Project Management Consultant Agile Team Leader PMI-ACP® Certified Practitioner

Our OISC Level 1 training course is designed as a two-day, entry-level course, offering participants an introduction into Immigration Advice. In this course, we aim to cover the syllabus at level one, as according to OISC standards. View the OISC Level 1 course dates below, delivered on Microsoft Teams. Course Overview:   Our OISC Level 1 Training Course, your gateway to comprehensive knowledge in Immigration, EU, and Asylum law. Our course is specifically designed to equip participants with the fundamental understanding needed to excel in the level one assessments, with a strong focus on fulfilling the core requirements set by the OISC (Office of the Immigration Services Commissioner). Designed as a comprehensive two-day entry-level course, it serves as an excellent introduction to Immigration Advice. Our aim is to cover the level one syllabus prescribed by the OISC, ensuring that you meet the standards set by the regulatory body. By enrolling in our OISC Level 1 training course, you’ll gain the essential knowledge, skills, and confidence required to navigate the complex world of immigration law effectively. Whether you’re looking to launch a career in immigration advice or seeking to enhance your existing expertise, this course will lay a solid foundation for your professional journey. Don’t forget to check out ourExam Technique Training (Level 1) which is designed to help prepare learners for their accreditation exam. Are you interested in setting up your own OISC law firm? Join our Setting Up An OISC Firm course, where you’ll learn the requirements, processes and key information about running a firm as well as receive handy resources and materials. Course joining links, materials and instructions are sent out 24hours before the course starts. What is included in the OISC Level 1 Syllabus? Based on the latest syllabus, published by the Office of the Immigration Services Commissioner, the OISC Level 1 Training Course covers the following: Analysis of the structures, terminology, ethical practices and frameworks of immigration law Asylum and protection law European Economic Area (EEA) free movement law British Naturalisation and British Citizenship registration Business immigration law Appeals process and structures of the Asylum and Immigration Tribunal Join over 92% of satisfied customers who found their training with IAS useful and beneficial. You will also be provided with training materials to keep after completing the course. How is the OISC Level 1 exam structured? The OISC Level 1 exam is structured into two parts: The first part comprises 20 multiple-choice questions. You have 1 hour and 15 minutes to complete this section of your OISC exam. There is only one correct answer for each question. The second part presents different scenario-based questions to be answered within 1 hour and 15 minutes. You should provide answers which are legible and written clearly in plain English. Detailed instructions on how to complete each section of your OISC Level 1 exam will be provided during the course, to ensure that each candidate is adequately prepared to pass the test.

The main subject areas of the course are: Legislation and guidance for asbestos practitioners. The properties of asbestos and health effects of exposure to asbestos fibres. The types of asbestos and its uses in buildings. The types of asbestos surveys. The asbestos register, risk assessment and management plan. Asbestos remediation. The role of asbestos analysts and laboratory procedures.

P405 Managing Asbestos in Buildings is the industry standard qualification for those whose work involves asbestos management, such as duty holders and building managers. In addition to holding the qualification, they are required to undertake and provide evidence of annual refresher training. RP405 Refresher is a new course, specifically designed to meet this requirement. RP405 Refresher enables candidates to revise and update their knowledge on good asbestos management practices, and to receive a certificate of course completion by passing a written examination, which covers both the theory and practice of managing asbestos in buildings.