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Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Enterprise Architects, and Solution Architects. Overview The course introduces you to the concepts and procedures of supply chain planning in SAP SCM (APO).It demonstrates how to forecast future sales and the release of the forecast.The course outlines the different possibilities to create feasible plans for cross-location planning and to achieve a finite detailed plan for certain plants. *You determine feasible stock transfers with deployment functionality and confirm sales orders using Global Available- to-Promise. In this course, students will get to know the concepts and processes of supply chain planning in SAP SCM (APO). This foundation knowledge is mandatory in order for students to have the confidence to complete the subsequent configuration courses. Supply Chain Planning Defining Supply Chain Planning Outlining Supply Chain Planning Master Data & Transaction Data Outlining Supply Chain Master Data Outlining Master Data Mapping Integrating Transaction Data in Supply Chain Planning Demand Planning Outlining Demand Planning (DP) Executing Demand Planning Releasing the Demand Plan Cross-Location Planning Outlining Supply Network Planning (SNP) Integrating Supply Network Planning Applying Cross-Location Planning Procedures Production Planning and Detailed Scheduling Outlining Production Planning and Detailed Scheduling (PP/DS) Applying Production Planning and Detailed Scheduling Deployment and Availability Check Planning Deployment Checking the Availability of Customer Demand New User Interfaces for SAP SCM Identifying the Functionality of Developments in SAP SCM

Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Business Central core Functional Consultant is responsible for implementing core application setup processes for small and medium businesses. Overview Understand use cases for Business Central modules Set up Business Central Configure Financials Configure Sales and Purchasing Configure Operations Understand Integrationa nd Automation scenarios Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud. With Business Central, you can manage your financials, automate and secure your supply chain, sell smarter, improve customer service and project performance, and optimize your operations. Introduction to Business Central Modules Introduction to Business Central Technology overview Navigate the user interface Master data for the Sales and Purchase process Application Setup Create and configure a new company Migrate data to Business Central Manage Security Set up core app functionality Set up dimensions Configure Financials Set up Finance Management Set up the Chart of Accounts Set up posting groups General Journals Set up Cash Management Set up Accounts Payables Set up Accounts Receivables Configure Sales and Purchasing Set up Inventory Configure prices and discounts Operations Purchase items Sell items Process financial transactions Inventory costing Integration and Automation Set up and use approvals with workflows Connect Power Apps Connect Power Automate Connect Power BI

Duration 5 Days 30 CPD hours This course is intended for This course is designed for The Dynamics 365 Supply Chain Management functional consultant. The Dynamics 365 Supply Chain Management functional consultant is a key resource that designs and configures apps to meet the requirements for a customer. The functional consultant analyzes business requirements and translates those requirements into fully realized business processes and solutions that implement industry-recommended practices. The functional consultant specializes in one or more of the following feature sets of Dynamics: finance, manufacturing, or supply chain management. They partner with architects, developers, administrators, and other stakeholders to deliver solutions that meet or exceed the needs of their customers. Overview Configure the most important Dynamics 365 Dynamics 365 Supply Chain Management functionalities. Process most of the Dynamics 365 Supply Chain Management transactions. Explain to others how Dynamics 365 Supply Chain Management features and functionalities works. This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing. This course includes lectures and several hands-on exercises. The exercises will be introduced to you on a form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be bases on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps. Implement product information management Create and manage products Configure products for supply chain management Manage inventory pricing and costing Implement inventory management Configure Inventory management Manage and process inventory activities Implement and manage supply chain processes Implement Procurement and sourcing Implement common sales and marketing features Using Microsoft Guides Implement warehouse management and transportation management Configure warehouse management Perform warehouse management processes Implement transportation management Configure and manage quality control and quality management Configure quality control and quality management Manage quality control and quality management Implement master planning Configure master planning and forecasting Run master plans and manage planned orders Implement additional master planning features

Duration 0.5 Days 3 CPD hours This course is intended for This course is primarily designed for business leaders, consultants, product and project managers, and other decision-makers who are interested in growing the business by leveraging the power of AI. Other individuals who wish to explore basic AI concepts are also candidates for this course. This course is also designed to assist students in preparing for the CertNexus AIBIZ™ (Exam AIZ-210) credential. Overview In this course, you will identify ways in which AI can bring significant value to the business. You will: Describe AI fundamentals. Identify the functions of AI in business. Implement business requirements for AI. Artificial intelligence (AI) is not just another technology or process for the business to consider?it is a truly disruptive force, one that delivers an entirely new level of results across business sectors. Even organizations that resist adopting AI will feel its impact. If the organization wants to thrive and survive in this transforming business landscape, it will need to harness the power of AI. This course is designed to help business professionals conquer and move beyond the basics of AI to apply AI concepts for the benefit of the business. It will give you the essential knowledge of AI you'll need to steer the business forward. Lesson 1: AI Fundamentals Topic A: A Brief History of AI Topic B: AI Concepts Lesson 2: Functions of AI in Business Topic A: Improve User Experiences Topic B: Segment Audiences Topic C: Secure Assets Topic D: Optimize Processes Lesson 3: Implementing Business Requirements for AI Topic A: Identify Design Requirements Topic B: Identify Data Requirements Topic C: Identify Risks in Implementing AI Topic D: Develop an AI Strategy

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?

Duration 2 Days 12 CPD hours This course is intended for Report authors working with dimensional data sources. Through interactive demonstrations & exercises, participants will learn how to author reports that navigate & manipulate dimensional data structures using the specific dimensional functions & features available in IBM Cognos Analytics. Introduction to Dimensional Concepts Identify different data sources and models Investigate the OLAP dimensional structure Identify dimensional data items and expressions Differentiate the IBM Cognos Analytics query language from SQL and MDX Differentiate relational and dimensional report authoring styles Introduction to Dimensional Data in Reports Work with members Identify sets and tuples in IBM Cognos Analytics Dimensional Report Context Understand the purpose of report context Understand how data is affected by default and root members Focus Your Dimensional Data Compare dimensional queries to relational queries Explain the importance of filtering dimensional queries Evaluate different filtering techniques Filter based on dimensions and members Filter based on measure values Filter using a slicer Calculations & Dimensional Functions Use IBM Cognos Analytics dimensional functions to create sets and tuples Perform arithmetic operations in OLAP queries Identify coercion errors and rules Functions for Navigating Dimesional Hierarchies Navigate dimensional data using family functions Relative Functions Navigate dimensional data using relative functions Navigate dimensional data using relative time functions Advanced Drilling Techniques & Member Sets Understand default drill-up and drill-down functionality Identify cases when you need to override default drilling behavior Configure advanced drilling behavior to support sophisticated use cases Define member sets to support advanced drilling Define member sets to support functions Set Up Drill-Through Reports Navigate from a specific report to a target report Drill down to greater detail and then navigate to target report Navigate between reports created using different data sources End-to-End Workshop Review concepts covered throughout the course

Duration 2 Days 12 CPD hours This course is intended for Report Authors Overview Create query models Create reports based on query relationships Introduction to dimensional data Introduction to dimensional data in reports Dimensional report context Focus your dimensional data Calculations and dimensional functions Create advanced dynamic reports This offering teaches Professional Report Authors about advanced report building techniques using relational data models, dimensional data, and ways of enhancing, customizing, managing, and distributing professional reports. The course builds on topics presented in the Fundamentals course. Activities will illustrate and reinforce key concepts during this learning activity. Create query models Build a query and connect it to a report Answer a business question by referencing data in a separate query Create reports based on query relationships Create join relationships between queries Combine data containers based on relationships from different queries Create a report comparing the percentage of change Introduction to dimensional reporting concepts Examine data sources and model types Describe the dimensional approach to queries Apply report authoring styles Introduction to dimensional data in reports Use members to create reports Identify sets and tuples in reports Use query calculations and set definitions Dimensional report context Examine dimensional report members Examine dimensional report measures Use the default measure to create a summarized column in a report Focus your dimensional data Focus your report by excluding members of a defined set Compare the use of the filter() function to a detail filter Filter dimensional data using slicers Calculations and dimensional functions Examine dimensional functions Show totals and exclude members Create a percent of base calculation Create advanced dynamic reports Use query macros Control report output using a query macro Create a dynamic growth report Create a report that displays summary data before detailed data and uses singletons to summarize information Design effective prompts Create a prompt that allows users to select conditional formatting values Create a prompt that provides users a choice between different filters Create a prompt to let users choose a column sort order Create a prompt to let users select a display type Examine the report specification Examine report specification flow Identify considerations when modifying report specifications Customize reporting objects Distribute reports Burst a report to email recipients by using a data item Burst a list report to the IBM Cognos Analytics portal by using a burst table Burst a crosstab report to the IBM Cognos Analytics portal by using a burst table and a master detail relationship Enhance user interaction with HTML Create interactive reports using HTML Include additional information with tooltips Send emails using links in a report Introduction to IBM Cognos Active Reports Examine Active Report controls and variables Create a simple Active Report using Static and Data-driven controls Change filtering and selection behavior in a report Create interaction between multiple controls and variables Active Report charts and decks Create an Active Report with a Data deck Use Master detail relationships with Decks Optimize Active Reports Create an Active Report with new visualizations

Duration 4 Days 24 CPD hours This course is intended for Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy. Overview After completing this course, you will be able to: Clean, transform, and ingest data into Dynamics 365 Customer Insights Create a unified customer profile Work with Dynamics 365 Audience insights Enrich data and predictions Set up and manage external connections Administer and monitor Customer Insights Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This specialty course starts with creating a unified profile and then working with customer data. Module 1: Get started with Dynamics 365 Customer Insights Introduction to the customer data platform Administer Dynamics 365 Customer Insights Explore user permissions in Dynamics 365 Customer Insights Module 2: Ingest data into Dynamics 365 Customer Insights Import and transform data Connect to data sources Work with data Module 3: Create a unified customer profile in Dynamics 365 Customer Insights Map data Match data Merge data Find customers Module 4: Work with Dynamics 365 Customer Insights Explore Audience insights Define relationships and activities Work with measures Work with segments Module 5: Enrich data and predictions with Audience insights Enrich data Use predictions Use machine learning models Module 6: Manage external connections with Customer Data Platform Export Customer Insights data Use Customer Insights with Microsoft Power Platform Display Customer Insights data in Dynamics 365 apps More ways to extend Customer Insights

Duration 4 Days 24 CPD hours This course is intended for Application Consultant Data Consultant / Manager Developer Consultant Technology Consultant Program / Project Manager Business Analyst Developer User Business Process Owner / Team Lead / Power User Overview This course will prepare you to: Outline SAP Transportation Management business processes Identify and examine the SAP TM building blocks necessary for processing shipments of goods. Engage in Transportation network maintenance, order/requirements integration and management, transportation planning, shipment execution, and freight invoicing and settlement. Use both the SAP ERP and SAP TM systems using the NetWeaver Business Client interface This course will help you to prepare for the blueprinting stage of your SAP Transportation Management implementation or enable you to use the system in your role as a business user. You will gain an overview of the key business transactions and system capabilities to enable you to design the processes you will use within your own organization. You will learn how SAP TM can help you to support Order Management, Transportation Planning, Subcontracting, Execution, Charge Calculation and Settlement. This course is the mandatory foundational prerequisite for all follow-on SAP TM training courses. SAP Transportation Management (SAP TM) Evaluating SAP Transportation Management Evaluating the SAP TM System Landscape SAP TM User Interface Identifying NetWeaver Business Client Components Personalizing Object Worklists Transportation Management Master Data Identifying Master Data Requirements for SAP TM Evaluating the Organizational Structures Used in SAP TM Defining Conditions Determining Freight Incompatibilities Determining Dangerous Goods Shipping Requirements Transportation Order Management Triggering the Transportation Management Process Integrating SAP ERP with SAP TM Managing the Freight Forwarding Process Booking Capacities Transportation Planning Defining the Transportation Planning Process Viewing Freight Units Building Packages Defining Selection Profiles Determining Planning Profiles Accessing the Transportation Cockpit Creating Transportation Proposals Creating Freight Orders Optimizing Loads Transportation Execution Performing Carrier Selection Tendering Freight Orders Triggering Delivery Creation from SAP TM Executing Transportation in SAP ERP Integration between SAP TM and SAP EWM Generating Outputs Monitoring Transportation Events Exporting Freight Orders Analyzing Transportation Management Performance Charge Calculation and Freight Settlement Managing Charge Calculation Master Data Calculating Supplier Charges in Freight Orders Settling Supplier Freight Charges Calculating and Settling Customer Charges in Forwarding Orders Distributing Costs Settling Freight Charges in Group Logistics Companies Managing Freight Contracts

Duration 3 Days 18 CPD hours This course is intended for Students receive comprehensive Microsoft Dynamics exam preparation, becoming familiarized with the Dynamics CRM customization and configuration tools. Aspirants also learn to leverage the platform tools to create custom objects, automate tasks, modify user interface, and perform other such customizations. Overview Configure the Dynamics CRM settingsConfigure different entities and fieldsImplement entity relationships, custom actions, workflows, and dialogsIdentify scenarios for utilizing multiple forms, and design considerations for chartsSet default share views and public views, and configure and manage dashboardsIdentify role-based business processesIdentify and manage business requirements and teams This course explains everything you need to know about customizing and configuring the Dynamics CRM 365 system in accordance with a company?s specific requirements. Introduction to Customization and Configuring Dynamics CRM Talent and Course Introduction Module Overview CRM Overview What is Dynamics Customization and Configuration? CRM Architecture Customization Methodology Module review Obtaining a Dynamics CRM Trial TEST YOUR KNOWLEDGE MODULE 1' Manage Microsoft Dynamics CRM Online Subscriptions Module Overview Configuring CRM Overview of CRM Security User Administration Mailboxes Teams CRM Security Model Module Overview Purpose of the CCRM Security Model Privileges Access Levels Security Roles Hierarchy Security Hierarchy Types Module review Introduction to Solutions Module Overview Solutions Overview Solution Detail Creating and Working with Solutions Working with Solution Assets Exporting Solutions Importing Solutions Module review Entity and Field Customization Module Overview Types Entities Entity Ownership Entity Properties System vs Custom Entities Custom Entities and Security Roles Overview of Fields Field Properties Module review Additional Field Customization Module Overview Creating Fields to Meet Client Needs Calculated Fields Rollup Fields CRM Option Sets Alternate Keys Field Level Security State and Status Reason Transitions Module Review Configure mobile devices Module Overview Types of Relationships How and where they are created Many to Many Relationships Hierarchical Data Entity Mapping Connection and Connection Roles Module Review Customizing Forms Module Overview Form types Qualities of a good form Building a Form Specialized Form Components Access Teams and Sub Grids Working with Navigation Additional Form Types Multiple Forms Form customizations and Mobile Clients Module Review Business Rules Module Overview Business Rules Business Rule Scope Trigger Rules Condition and Actions Else Conditions and Actions Occur When Conditions Are True Module review Views and Visualizations Module Overview Using Views View Customization System View Types Quick Find Customization Charts Customizing Dashboard Themes Module Review Introduction to Processes Module Overview Processes and Automation Workflow Basics Module review Business Process Flows What are CRM Business Process Flows Enabling Business Process Flows Steps Stages and Categories Conditional Branching Module Review Bringing it all Together Module Overview Review of Customization Topics Covered Senario Packaging in a Solution Module review