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believe-IN Webinar Series: Plan the Way Out of Life Changes Webinar 4 – Mastery: How to Make It Happen? Take Charge over Life Changes.

believe-IN Webinar Series: Plan the Way Out of Life Changes Webinar 2: Equilibrium: The Chance for a Better Future. Life Changes, a wealth of opportunities.

– how to react, support and move forward Discover how you can best help a young person who self-harms – gain the insights and skills you need to approach this distressing subject respectfully and safely, a better understanding of what self-harm is, why young people self-harm, and much more… Date: Tues 14th May 2024 Accredited CPD Certificate: 3.5 hours Length: 3.5 hours (with breaks) Start time: 9.15am GMT (until 1.30pm) "This is one of the best self-harm trainings I’ve had, honestly..."EMILY LOVE, PRIMARY PREVENTION WORKER Live Online Webinar – Join Emily Gajewski – an expert in helping people overcome self-harm – for her live webinar on Tuesday 14th May 2024. All you need is a quiet place to watch, a computer or tablet and a strong internet signal, the rest is easy. Book your place and we’ll email you confirmation – you’ll receive your Zoom link the day before the event. RECORDING – the training is recorded in case anyone experiences technical difficulties – or you can’t attend on the day – so you will also get a recording for a limited time afterwards to maximise your learning. Want to attend but can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. The aim of this live online training with Emily Gajewski, a highly experienced psychotherapist specialising in treating self-harm, is to give you a thorough, in-depth understanding of why young people self-harm and how to approach/react when helping someone in both the short and long term, including the essential skills most likely to effectively support the young person on their journey to find less harmful ways of coping – the webinar focuses on the most evidence-based knowledge and skills in this area. It will also help you find ways of calming yourself in moments of overwhelm to ensure that you can be as supportive and helpful as you’d like to be. Why you should attend With the ever changing, uncertain world we live in creating a vast amount of pressure on children – emotionally and physically – more children and teenagers are experiencing extremely stressful, distressing situations, with many looking for coping mechanisms to help them deal with their negative thoughts, feelings and emotions. Self harm (including self injury) is hugely on the increase and rates are higher than ever since Covid-19 and the long periods of isolation and uncertainty young people have experienced in ‘lock downs’. A survey of 61 secondary school children by charity Place2Be, shows self-harm reports increased by 77%, from 48 to 85, from August to September 2021. Finding the right words to approach self-harming can be difficult – this online webinar was created to help you (parents, carers, teachers) approach this topic with empathy and confidence. Discovering that a young person you are caring for is self harming can be an extremely stressful situation. When we are highly emotional, it can cause us to react in desperate ways, which are often not helpful or supportive to the young person, even if our intentions are totally well-meaning. “A really helpful, caring approach – it has clarified so much for me and I can now see a sensible way forward.”MARTIN, PARENT. This course is relevant to a range of self-harming behaviours including: self-injury cutting, ripping or carving skin burning skin punching or hitting themselves scratching or pinching (including dermatillomania) poisoning themselves with tablets or liquids (or similar) over-eating and under-eating (anorexia or bulimia) biting yourself (dermatophagia) inserting objects into your body overdosing, exercising excessively pulling your hair (trichotillomania) getting into fights where you know you will get hurt What you will learn What is self-harm? Why young people self-harm How common is self-harming How to approach the subject (building rapport, trust…) How to react if your child (or any young person) tells you they are self harming (what not to say and do) The distinction between self harm and a suicide attempt The addictive element to self harm How to help a young person break the addictive pattern Helping a child in the short- and long term The influence of social media and peers Keeping your child safe Looking after yourself (managing stress, anxiety and worry for the household) Finding professional help View booking details Who this training is suitable for Parents, other family members and/or carers of children and young people who are at risk of self harming or currently self harming. Anyone who works with young people and needs to know how best to help when someone discloses that they self-harm or who they suspect may be self-harming. Therapists and counsellors who want to gain a better understanding so they can support families with a member who self harms. Course Programme The ‘How to help young people who self harm’ live online webinar starts at 9.15am and runs until 1.30pm (GMT). 9.15am Join the Zoom meeting 9.30am Understanding self harm 10.45am Comfort break and discussion 10.55am How to approach self harm and be most helpful 12.00pm Comfort break and discussion 12.10pm Creating the optimal conditions for recovery 1.30pm Webinar ends This course has been independently accredited by the internationally recognised CPD Standards Office for 3.5 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

This qualification is for people who wish to raise their awareness of Mental Health problems associated with work and everyday life and how they can potentially improve their own mindfulness. Learners will be introduced to Mental Health conditions such as depression and suicide and build an understanding of stress. They will be introduced to the use of appropriate language when supporting others and the importance of self-care to potentially improve their own Mental Health. This course is delivered via online learning and assessed via an invigilated e-Assessment giving you the greatest flexibility to complete the course at a time convenient to you. Once your training is complete we will book a time which is convenient to you to undertake your invigilated e-Assessment via Teams.

Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans

Duration 4 Days 24 CPD hours This course is intended for This course is intended for security and network administrators who will be responsible for the installation, deployment, tuning, and day-to-day maintenance of the F5 Advanced Web Application Firewall. In this 4 day course, students are provided with a functional understanding of how to deploy, tune, and operate F5 Advanced Web Application Firewall to protect their web applications from HTTP-based attacks. The course includes lecture, hands-on labs, and discussion about different F5 Advanced Web Application Firewall tools for detecting and mitigating threats from multiple attack vectors such web scraping, Layer 7 Denial of Service, brute force, bots, code injection, and zero day exploits. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP System Configuration Leveraging F5 Support Resources and Tools Module 2: Traffic Processing with BIG-IP Identifying BIG-IP Traffic Processing Objects Overview of Network Packet Flow Understanding Profiles Overview of Local Traffic Policies Visualizing the HTTP Request Flow Module 3: Web Application Concepts Overview of Web Application Request Processing Web Application Firewall: Layer 7 Protection F5 Advanced WAF Layer 7 Security Checks Overview of Web Communication Elements Overview of the HTTP Request Structure Examining HTTP Responses How F5 Advanced WAF Parses File Types, URLs, and Parameters Using the Fiddler HTTP Proxy Module 4: Common Web Application Vulnerabilities A Taxonomy of Attacks: The Threat Landscape What Elements of Application Delivery are Targeted? Common Exploits Against Web Applications Module 5: Security Policy Deployment Defining Learning Comparing Positive and Negative Security Models The Deployment Workflow Policy Type: How Will the Policy Be Applied Policy Template: Determines the Level of Protection Policy Templates: Automatic or Manual Policy Building Assigning Policy to Virtual Server Deployment Workflow: Using Advanced Settings Selecting the Enforcement Mode The Importance of Application Language Configure Server Technologies Verify Attack Signature Staging Viewing Requests Security Checks Offered by Rapid Deployment Defining Attack Signatures Using Data Guard to Check Responses Module 6: Policy Tuning and Violations Post-Deployment Traffic Processing Defining Violations Defining False Positives How Violations are Categorized Violation Rating: A Threat Scale Defining Staging and Enforcement Defining Enforcement Mode Defining the Enforcement Readiness Period Reviewing the Definition of Learning Defining Learning Suggestions Choosing Automatic or Manual Learning Defining the Learn, Alarm and Block Settings Interpreting the Enforcement Readiness Summary Configuring the Blocking Response Page Module 7: Attack Signatures & Threat Campaigns Defining Attack Signatures Attack Signature Basics Creating User-Defined Attack Signatures Defining Simple and Advanced Edit Modes Defining Attack Signature Sets Defining Attack Signature Pools Understanding Attack Signatures and Staging Updating Attack Signatures Defining Threat Campaigns Deploying Threat Campaigns Module 8: Positive Security Policy Building Defining and Learning Security Policy Components Defining the Wildcard Defining the Entity Lifecycle Choosing the Learning Scheme How to Learn: Never (Wildcard Only) How to Learn: Always How to Learn: Selective Reviewing the Enforcement Readiness Period: Entities Viewing Learning Suggestions and Staging Status Violations Without Learning Suggestions Defining the Learning Score Defining Trusted and Untrusted IP Addresses How to Learn: Compact Module 9: Cookies and Other Headers F5 Advanced WAF Cookies: What to Enforce Defining Allowed and Enforced Cookies Configuring Security Processing on HTTP headers Module 10: Reporting and Logging Overview: Big Picture Data Reporting: Build Your Own View Reporting: Chart based on filters Brute Force and Web Scraping Statistics Viewing F5 Advanced WAF Resource Reports PCI Compliance: PCI-DSS 3.0 The Attack Expert System Viewing Traffic Learning Graphs Local Logging Facilities and Destinations How to Enable Local Logging of Security Events Viewing Logs in the Configuration Utility Exporting Requests Logging Profiles: Build What You Need Configuring Response Logging Module 11: Lab Project 1 Lab Project 1 Module 12: Advanced Parameter Handling Defining Parameter Types Defining Static Parameters Defining Dynamic Parameters Defining Dynamic Parameter Extraction Properties Defining Parameter Levels Other Parameter Considerations Module 13: Automatic Policy Building Overview of Automatic Policy Building Defining Templates Which Automate Learning Defining Policy Loosening Defining Policy Tightening Defining Learning Speed: Traffic Sampling Defining Track Site Changes Lesson 14: Web Application Vulnerability Scanner Integration Integrating Scanner Output Importing Vulnerabilities Resolving Vulnerabilities Using the Generic XML Scanner XSD file Lesson 15: Deploying Layered Policies Defining a Parent Policy Defining Inheritance Parent Policy Deployment Use Cases Lesson 16: Login Enforcement and Brute Force Mitigation Defining Login Pages for Flow Control Configuring Automatic Detection of Login Pages Defining Session Tracking Brute Force Protection Configuration Source-Based Brute Force Mitigations Defining Credentials Stuffing Mitigating Credentials Stuffing Lesson 17: Reconnaissance with Session Tracking Defining Session Tracking Configuring Actions Upon Violation Detection Lesson 18: Layer 7 DoS Mitigation Defining Denial of Service Attacks Defining the DoS Protection Profile Overview of TPS-based DoS Protection Creating a DoS Logging Profile Applying TPS Mitigations Defining Behavioral and Stress-Based Detection Lesson 19: Advanced Bot Protection Classifying Clients with the Bot Defense Profile Defining Bot Signatures Defining Proactive Bot Defense Defining Behavioral and Stress-Based Detection Defining Behavioral DoS Mitigation Lesson 20: Form Encryption using DataSafe Targeting Elements of Application Delivery Exploiting the Document Object Model Protecting Applications Using DataSafe The Order of Operations for URL Classification Lesson 21: Review and Final Labs Review and Final Labs

A writing workshop to release stress, explore our shadows and reveal our creative force.

This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans

In our pronunciation course we will focus on helping entrepreneurs to develop their speech clarity and listening comprehension. In this course, you will develop the knowledge and skills needed to be understood by native speakers and the ability to follow spoken language. Pronunciation is vital to proper communication because the incorrect use of pronunciation inevitably leads to the message being misunderstood by the recipient. The Pronunciation course includes, The theory and application of articulatory phonetics; phonetic transcription; phoneme theory; phonemic transcription; syllable structure; syllable weight; stress; weak forms; aspects of connected speech and intonation. Personalised study plan Progress report Tailored to your native language Interactive learning

1:1 Parent Support Sessions – Practical Help for Big Emotions Struggling with your child’s anxiety, mood swings, or big emotions? In this one-hour session (£50), get expert guidance to help your child feel calmer and more confident. We’ll focus on one or two key challenges and develop simple, effective strategies you can start using right away for a happier home. Book your session today!