401 Courses delivered Live Online

Course Overview The Interior Design Diploma offers an insightful exploration of the key principles, styles, and elements that shape interior spaces. This course is designed to equip learners with the foundational knowledge required to understand and apply interior design concepts. Learners will explore various design styles, colour theory, space planning, and materials used in interior design, empowering them to create aesthetically pleasing and functional spaces. By the end of this course, learners will have developed a comprehensive understanding of interior design that can be applied in various contexts, whether residential, commercial, or hospitality design. Course Description Throughout the Interior Design Diploma, learners will delve into a wide range of topics including popular interior design styles, design principles, colour theory, space planning, and the use of textiles and fabrics. The course is structured to provide learners with a solid understanding of how to approach interior design projects from concept to completion. Learners will gain skills in creating visually appealing and functional spaces that align with client needs and preferences. They will also explore how to stage and style interiors, ensuring spaces are both attractive and practical. By the end of the course, learners will have the expertise to design effective interior spaces across multiple design sectors. Course Modules Module 01: Popular Interior Design Styles and How to Use Them Module 02: Design Principles and Elements in Interiors Module 03: Introduction to Colour in Interiors Module 04: Introduction to Space Planning in Interiors Module 05: Textiles and Fabrics for Interiors Module 06: Styling and Staging Interior Spaces (See full curriculum) Who is this course for? Individuals seeking to develop a career in interior design. Professionals aiming to expand their design knowledge and skills. Beginners with an interest in creating beautiful and functional interiors. Anyone looking to transform their personal or professional space. Career Path Interior Designer Residential Designer Commercial Space Planner Event Designer Property Staging Specialist Set Designer

This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.

Duration 5 Days 30 CPD hours This course is intended for Customers, cloud architects, systems engineers, data center administrators, and cloud administrators with experience in managed services or managing a service provider environment. Overview By the end of the course, you should be able to meet the following objectives: Deploy VMware Cloud Director Manage VMware Cloud Director to meet the service provider needs Create and manage VMware Cloud Director organizations and vApps to fulfill business needs Create and manage VMware Cloud Director catalogs Transfer virtual machine workloads from VMware vSphere into and out of VMware Cloud Director Configure networking for organizations and vApps with the help of VMware NSX-T Data Center Managing resources from the VMWare Cloud Director console and using VMware vRealize Operations Manager Enabling VM and Named Disk Encryption Creating VM sizing and placement policies Understand vApps and VM operations and actions In this five-day course, you focus on installing, configuring, and managing VMware Cloud Director 10.3. You learn about workload provisioning, the creation of organizations, virtual data centers (VDCs), catalog services that include predefined virtual machines, and on-demand VMware NSX-T Data Center networks.This course also covers interfacing VMware Cloud Director with other systems and the integration and use of VMware vRealize Orchestrator for VMware Cloud Director. You learn about different networks that a system administrator and an organization administrator can configure and use with virtual machines (VMs). This course also discusses how to monitor various VMware Cloud Director objects using VMware vRealize Operations. Course Introduction Introductions and course logistics Course objectives Software-Defined Data Center and VMware Validated Design Define Software Defined Datacenter (SDDC) Discuss VMware offerings for Cloud-Based Services Discuss the deployment options for VMware Cloud Director Discuss VMware Validated Design Recognize the design considerations when creating a cloud environment on the SDDC using VMWare Cloud Foundation vCloud Director Deployment and Configuration Discuss the deployment options for VMware Cloud Director Explain the two-stage deployment of VMware Cloud Director cells Discuss failover mechanisms (automatic and manual) with VMware Cloud Director cells Define switchover, promote, and fencing options of the VMware Cloud Director appliance Understand the VMware Cloud Director appliance enhancements VMware Cloud Director Provider Configuration Describe how the compute resources are provided to VMware Cloud Director Describe how storage is provided to VMware Cloud Director Configure and manage storage for Virtual Datacenters (VDCs) Briefly discuss network pools, external networks, and Tier-0 Gateways Showcase VMware Cloud Director integration with vCenter Server and NSX-T Data Center Describe VMware Cloud Director organizations Understand organization policies Explain how to access an organization using various portals Understand organization VDC Discuss what is Linked Clone and Fast Provisioning Understand the use cases of Allocation Models VMware Cloud Director User, Roles and Quota Management Discuss user-bundle Describe role-based access Explain custom roles and rights Describe and configure LDAP integration with Active Directory Discuss OIDC authentication methods Describe SAML identity provider VMware Cloud Director Virtual Machines and vApps Understand standalone VMs Discuss the VM managing operations Explain VM properties Discuss deployment methods of vApps Discuss the vApp managing operations Discuss the vApp lease policies Understand the vApps and VM actions Explain vApp and VM badges VMware Cloud Director Content Libraries Explain the purpose of catalogs and how to create a catalog organization Define catalog management and sharing catalogs inside and between organizations Explain medias in VMware Cloud Director and its usage Discuss vApp templates Understand vApp template operations Describe the purpose and usage of Open Virtualization Format (OVF) Discuss organization VDC templates VMware Cloud Director Networking Discuss organization VDC networks List the types of organization VDC networks Describe the edge gateway services Explore the services offered by the edge gateway Discuss sub-allocation IP pool and its use cases Discuss DHCP, NAT, load balancer, and firewall services on the edge gateway Discuss SNAT, DNAT, NO SNAT, and NO DNAT use cases Discuss vApp networks List the various types of vApp networks Discuss routed, isolated, and direct vApp networks Managing billing and reports of vCloud Director objects using Tenant vApp VMware Cloud Director Storage and Compute Describe named disks and shared named disks Demonstrate how to attach and detach a named disk and a shared named disk Describe methods of sharing the named disk Discuss the implications of deleting VMs that have an attached named disk Discuss how VMware Cloud Director VMs and disks are encrypted Explain the storage policy capabilities Demonstrate how VM sizing and placement policies are published Discuss vCenter server and VMware Cloud Director IOPS storage policies usage Discuss how to enable and use the storage IOPS limitation in VMware Cloud Director Describe the storage policy supported entities Extensibility and UI Additional Features Explain custom advisories, global search, guided tours, data exporter, keyboard shortcuts, and quick search Understand vcd-cli supported commands Discuss various vcd-cli tools VMware Cloud Director Resource Monitoring Identify log locations for VMware Cloud Director Manage vSphere and cloud resources from VMware Cloud Director Understand monitoring of objects from VMware Cloud Director portals Briefly introduce vRealize Operations Manager Integrate VMware Cloud Director with vRealize Operations Manager Configure VMware Cloud Director Management Pack Understand dashboard, metrics, alerts, alert definition, and reports Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Cloud Director: Install, Configure, Manage [v10.3] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Cloud Director: Install, Configure, Manage [v10.3] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication 3 - Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place 4 - Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed 5 - Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures 6 - Speaking Like a STAR S = Situation T = Task A = Action R = Result Summary 7 - Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others 8 - Asking Good Questions Open Questions Closed Questions Probing Questions 9 - Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies 10 - Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips 11 - Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Whether you’re a career driver, passenger or hitchhiker, it helps to have a sense of what works for you. We give you the tips, tricks and tools to help you plan your career with confidence, no matter what stage you’re at. Career management is all about taking responsibility for your future. It’s a process you’ll want to return to frequently, so we'll give you templates and ideas to capture your thoughts and plans; then you can be clear about how to capitalise on your strengths, skills and experience.

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

This two day programme is designed to support participants to work through the technical steps and stages as well as the more practical realities of project management.

Palliative Facilitator Course Overview This course provides an in-depth exploration of palliative and end-of-life care, equipping learners with the knowledge to support individuals facing terminal illness. Covering a wide range of topics, including illness stages, holistic assessments, and legal considerations, this course offers learners the skills necessary to address the complex needs of patients and their families. Upon completion, learners will be able to apply principles of palliative care with confidence, ensuring dignity, comfort, and respect in the end-of-life process. This course is essential for anyone looking to pursue or advance a career in healthcare or support services related to end-of-life care. Course Description This course delves deeper into the key aspects of palliative and end-of-life care, addressing both the theoretical and practical elements involved in caring for individuals with terminal conditions. Learners will study the stages of illness, conduct holistic assessments, and explore advanced care planning to enhance patient quality of life. Topics include the psychological, emotional, and social needs of patients and their families, as well as the legal aspects of end-of-life care. Through this course, learners will develop essential skills to provide compassionate, informed support to patients in their final stages, while ensuring adherence to best practices and legal requirements. Palliative Facilitator Curriculum Module 01: Introduction to Palliative & End of Life Care Module 02: Identification of the Stage of Illness Module 03: Palliative Care Holistic Assessment Module 04: Advance Care Planning Module 05: Further Support, Training and Development Module 06: Legal Issues (See full curriculum) Who is this course for? Individuals seeking to work in palliative and end-of-life care. Professionals aiming to enhance their career in healthcare or support services. Beginners with an interest in the field of healthcare or social services. Those interested in improving their knowledge of legal and ethical issues in end-of-life care. Career Path Palliative Care Specialist End-of-Life Care Consultant Hospice Care Worker Healthcare Administrator Social Worker in Health and Social Care Bereavement Counsellor

This workshop outlines strategies for making sure that learning takes place and that pupils in non-association independent schools make progress in the limited time they have.