Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations. Overview Install and configure the customer service app Identify common customer service scenarios Complete a case resolution process Analyze customer service data Automate case management record processing Create and use knowledge articles Create and use entitlements and service level agreements Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether. Customer Service Overview Lesson 1: Create case records Lesson 2: Related service apps Lesson 3: Analytics for service Lesson 4: AI for service Lesson 5: Configuring customer service Lesson 6: Module summary Case Management Lesson 1: Case management overview Lesson 2: Creating case records Lesson 3: Queue management Lesson 4: Case routing Lesson 5: Resolving cases Lesson 6: Module summary Service Level Agreements and Entitlements Lesson 1: SLA and entitlement overview Lesson 2: Create and manage entitlements Lesson 3: Create and manage S Knowledge Management Lesson 1: Knowledge management overview Lesson 2: Authoring and organizing Lesson 3: Use knowledge content Lesson 4: Manage knowledge content Lesson 5: Module summary Additional course details: Nexus Humans MB-230T01 Dynamics 365 for Customer Engagement for Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-230T01 Dynamics 365 for Customer Engagement for Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for This course is for technical professionals who need to know how to deploy open source intrusion detection systems (IDS) and intrusion prevention systems (IPS), and how to write Snort rules. Security administrators Security consultants Network administrators System engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe Snort technology and identify resources available for maintaining a Snort deployment Install Snort on a Linux-based operating system Describe the Snort operation modes and their command-line options Describe the Snort intrusion detection output options Download and deploy a new rule set to Snort Describe and configure the snort.conf file Configure Snort for inline operation and configure the inline-only features Describe the Snort basic rule syntax and usage Describe how traffic is processed by the Snort engine Describe several advanced rule options used by Snort Describe OpenAppID features and functionality Describe how to monitor Snort performance and how to tune rules The Securing Cisco Networks with Open Source Snort (SSFSNORT) v2.1 course shows you how to deploy a network intrusion detection system based on Snort. You?ll learn how to install, configure, operate, and manage a Snort system, rules writing with an overview of basic options, advanced rules writing, how to configure Pulled Pork, and how to use OpenAppID to provide protection of your network from malware. You will learn techniques of tuning and performance monitoring, traffic flow through Snort rules, and more Course outline Introduction to Snort Technology Snort Installation Snort Operation Snort Intrusion Detection Output Rule Management Snort Configuration Inline Operation and Configuration Snort Rule Syntax and Usage Traffic Flow Through Snort Rules Advanced Rule Options OpenAppID Detection Tuning Snort Additional course details: Nexus Humans Cisco Securing Cisco Networks with Open Source Snort v2.1 (SSFSNORT) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Securing Cisco Networks with Open Source Snort v2.1 (SSFSNORT) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who need to learn database design essentials, typically in preparation for, or as a supplement to, a course on SQL such as SQL Querying: Fundamentals and courses on specific relational database platforms. Overview In this course, you will perform steps to design a relational database, including gathering requirements, data modeling, and planning implementation. You will: - Follow an efficient process for designing a relational database - Define the database conceptual model - Define the database logical model - Apply database normalization methods to improve the initial design of a database - Complete the database design, including controls to ensure its referential integrity and data integrity This course introduces you to a process for effectively planning and designing a functional, efficient database. Knowing how to plan a relational database is important to the success of the databases you create. Without planning, you cannot possibly know what the database needs to do, or even what information to include in the database. Planning a database is essential, and prevents the extra work of fixing data maintenance problems later on. The concepts are not specific to a particular software application and can be applied to any relational database management system. Getting Started with Relational Database Design Identify Database Components Identify Common Database Design Problems Follow a Database Design Process Gather Requirements Defining the Database Conceptual Model Create the Conceptual Model Identify Entity Relationships Defining the Database Logical Model Identify Columns Identify Primary Keys Identify and Diagram Relationships Normalizing Data Avoid Common Database Design Errors Comply with Higher Normal Forms Finalizing the Database Design Adapt the Physical Model for Different Systems Ensure Referential Integrity Ensure Data Integrity at the Column Level Ensure Data Integrity at the Table Level Design for the Cloud Additional course details: Nexus Humans Database Design - A Modern Approach training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Database Design - A Modern Approach course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
A unique Zoom Motivational-Networking Group meets every Wednesday from 1-15 pm (BST). Each week I have a different theme. It is based on my Monday morning Blog. Three questions are talked through in breakout rooms on Wednesday at 1-15 pm Motivational-Networking Group. It works and works very well because it brings together people from around the world who are able to talk about their businesses and what they do and would like to accomplish in their lives. Many different problems are raised during the meetings by the people in the group but mainly it helps others on their business journey. Couple this with Gurugeoffrey’s Motivational talking by imparting his 50-plus years of business knowledge, lecturing, workshops, after-dinner talks and all this with his anecdotal experiences.
Duration 3 Days 18 CPD hours This course is intended for Technology Consultant System Administrator Application Consultant Overview This course will prepare you to: Set up SLT configurations, replicate data into different targets (such as SAP HANA, SAP BW or Central Finance) and monitor the data replication. In this course, you will learn how to use the trigger based real time data replication technology of the SAP LT Replication Server (SLT). SAP Landscape Replication Server Overview Explaining Positioning and Key Concepts Identifying Use Cases Understanding SLT as Part of the DMIS Product Family SAP Landscape Transformation Server Introduction Understanding the Architectural Concept Explaining the Landscape Strategy and Sizing Aspects Outlining the SLT Installation Procedure Replication to SAP HANA Setting Up Data Replication Executing Data Replication Understanding Advanced Replication Settings Outlining Operations and Monitoring Describing SLT Handling in Special Cases Replication to SAP BW Providing a Scenario Overview Explaining Open Data Provisioning (ODP) Describing Table-Based Replication Comparing Table-Based Replication and ODP Replication to SAP Data Services Explaining SAP Data Services and Architecture Describing the Setup of Replication to SAP Data Services Replication to ABAP Systems Describing the Architecture for Replication into an ABAP System Outlining the Setup for Replication into an ABAP System Replication to Non-SAP Databases Describing the Architecture for Replication to Non-SAP Databases Understanding the Setup of ABAP to Non-ABAP Replication Replication to Central Finance Describing the Architecture for Replication to Central Finance Understanding the Setup and Configuration of Replication to Central Finance SAP Landscape Transformation Replication Server Summary Providing a Summary of the SAP Landscape Transformation Replication Server SAP Landscape Transformation Replication Server 3.0 and Recent Updates Outlining SAP Landscape Transformation Replication Server 3 Updates Additional course details: Nexus Humans SAP Real-time Replication with SAP LT Replication Server (SLT100) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAP Real-time Replication with SAP LT Replication Server (SLT100) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Process Architects, Business Process Owners/Team Leads/Power Users, Program/Project Managers, and Users. In this course, students become familiar with options for optimizing and simplifying purchasing processes and their prerequisites. Students will also learn about additional, special functions and customizing settings. Purchasing Master Data Creating Material Master Records for Purchasing Creating Vendor Master Records for Purchasing Using Partner Functions in Purchasing Sources of Supply and Conditions Analyzing Price Determination Basics Creating Purchasing Info Records Creating Special Info Records Using Special Functions in Info Records Creating Central Contracts Creating Contracts for Material Groups Creating Scheduling Agreements Without Release Documentation Creating Scheduling Agreements with Release Documentation Source Determination Controlling Source Determination with Source Lists Maintaining Source Lists Controlling Source Determination with Quota Arrangements Executing the Planning Run with Quota Arrangements Identifying Additional Aspects of Source Determination Blocking Sources of Supply Creating Purchase Orders with Source Determination Optimized Purchasing Processing Unassigned Purchase Requisitions Processing Assigned Purchase Requisitions Monitoring Purchase Orders Assessing the Buyer Role Document Release Procedure Releasing Purchasing Documents Converting Released Purchase Requisitions Configuring Release Procedures in Customizing Creating Release Procedures Specific Procurement Processes Creating Invoices Using Invoice Plans Creating Blanket Purchase Orders Deploying Subcontracting Purchasing with Manufacturer Part Numbers Deploying Additional Special Procurement Processes Vendor Evaluation Evaluating Vendors Setting Up Vendor Evaluation Purchasing Document Types Customizing Document Types in Purchasing Setting Up Field Selection in Purchasing Documents Deploying Version Management in Purchasing Analyzing Special Aspects in Customizing Defining Function Authorizations for Buyers Integrated Procurement Scenarios Purchasing with SRM and Catalogs Integrating SAP Components Additional course details: Nexus Humans SCM520 SAP Purchasing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM520 SAP Purchasing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course are System Administrators and System Architects. Overview Explain the architecture in SAP BusinessObjects Business Intelligence platformConfigure SAP BusinessObjects Business Intelligence platformPerform common server management and administrative tasks in SAP BusinessObjects Business Intelligence platform In this course, students learn how to explain the architecture in the SAP BusinessObjects Business Intelligence platform and perform common server management and administrative tasks in the SAP BusinessObjects Business Intelligence platform. SAP BusinessObjects Business Intelligence Platform Describing the SAP BusinessObjects Business Intelligence Platform Describing the SAP BusinessObjects Business Intelligence Platform Architecture Installation of SAP BusinessObjects Business Intelligence Platform Installing SAP BusinessObjects Business Intelligence Platform: Server-Side Installation Installing SAP BusinessObjects Business Intelligence Platform: Client-Side Installation Server Administration and Management Using the Central Management Console (CMC) Using the Central Configuration Manager (CCM) Web Application Servers Management Configuring Web Application Servers Central Management Server (CMS) Database Managing the Central Management Server (CMS) and System Database Configuring Auditing File Repository Server Management Managing the File Repository Server Using the Repository Diagnostic Tool Adaptive Servers Managing the Adaptive Job Server Managing the Adaptive Processing Server Crystal Reports Servers Demonstrating Information Flows in Crystal Reports Configuring Crystal Reports Managing Crystal Reports Servers Web Intelligence Server Managing Web Intelligence Document Schedules Viewing Web Intelligence Documents Configuring a Web Intelligence Processing Server Configuring a Connection Server Dashboard Servers Configuring Dashboard Servers Managing Dashboard Design Servers Explorer Servers Configuring Explorer Servers Managing Information Spaces Event Servers Configuring Event Servers Managing Event Servers SAP BusinessObjects Business Intelligence Platform 4.1 Monitoring Monitoring the SAP BusinessObjects Business Intelligence Platform 4.1 Using the SAP BusinessObjects Business Intelligence Platform 4.1 Monitoring Dashboard Additional course details: Nexus Humans BOE320 SAP BI Platform - Admin Servers (Win) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BOE320 SAP BI Platform - Admin Servers (Win) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is intended for networking and security professionals involved in the administration and support of a security infrastructure using FortiGate appliances. Overview Monitor traffic passing through FortiGate Optimize FortiGate memory usage Diagnose using FortiGate tools such as the built-in sniffer and ''diagnose debug flow'' command Monitor statistics for user traffic, traffic shaping, user authentication, IPsec, web proxy, BGP, OSPF and HA Troubleshoot issues with conserve mode, high CPU, firewall policies, session helpers, user authentication, *IPsec, FortiGuard, UTM inspection, explicit web proxy, routing, and HA Describe the processing flow of FortiGate packet inspection Configure FortiGate for external BGP and OSPF This 3-day class provides more in-depth work with FortiGate infrastructure and architecture, combined with enhanced troubleshooting methods and tools to isolate and fix the most common issues in networks with FortiGate devices. Module 1: Security Fabric Configuring the Security Fabric Troubleshooting: Security Fabric Physical and logical topology views Module 2: FortiOS Architecture System information Module 3: System Troubleshooting Crash Logs Module 4: Traffic and Session Monitoring Exploring the session table Troubleshooting: Connectivity issues Module 5: Routing Failover of existing sessions Troubleshooting: Routing Module 6: FortiGuard Troubleshooting: Local FDS issue Troubleshooting: Rating lookups Module 7: Central Management FortiManager and registration Module 8: OSPF Configuring OSPF Troubleshooting: OSPF Module 9: Web Filtering and Antivirus Configuring Web Filtering and AV Troubleshooting: Web Filetering Troubleshooting: Antivirus Module 10: IPS Configuring IPS IPS custom signatures Module 11: BGP Configuring BGP Troubleshooting: BGHP neighbor Troubleshooting: BGP routing Configuring prefix lists Module 12: IPsec Troubleshooting: IPsec VPN Manager Module 13: Auto Discovery VPN Configuring ADVPN and IBGP Troubleshooting: OSPF and BGP' Additional course details: Nexus Humans Enterprise Firewall (NSE 7) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Enterprise Firewall (NSE 7) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is aimed at developers who want to build web applications using ASP.NET Core or developers who want to make a career building web applications using Microsoft technology. In the web world, the ability to build robust web applications is key. With the knowledge about ASP.NET Core MVC (that makes use of the Model-View-Controller architecture) that you will take away from this course, you will be prepared to meet this need. In today's age, it's important for you as a developer to possess the ability to separate the programming and business logic. This course covering ASP.NET Core 2 will help you develop this skillset. Setting the Stage Introduction to Web Applications Creating ASP.NET Core application Controllers Role of the Controller in ASP.NET MVC Applications Introduction to Routing Our First Controller Implementing our own IActionResult Adding Views Adding Models Passing Data from the Controller to the View Filters Writing a Custom Filter Views The View Engine and the Razor View Engine Working with Layout Generating HTML Partial View View Components Tag Helpers Models Introduction to Models Model Binding The Entity Framework Using the Entity Framework in ASP.NET MVC applications Database Migration Validation Introduction to Validation Client-Side and Server-Side Validation Server-side Validation Client-side Validation Implementation Routing Convention-Based Routing Attribute-Based Routing Route Attribute at the Controller Level Passing Routing Values in HTTP Action Verbs in the Controller Route Constraints Rest Buy Designing Rest Buy Creating the Entities for the Application Creating EF Context and Migration Adding Features, Testing, and Deployment Adding the Registration Feature Creating a Unit Test Upgrading Our Application to Bootstrap 4 Deploying Rest Buy to Azure Additional course details: Nexus Humans Beginning ASP.NET training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Beginning ASP.NET course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, Business Process Owners/Team Leads/Power Users, Program/Project Managers, and Users. Overview Learn how to create queries in BEx Query DesignerLearn how to use advanced query functionsLearn how to perform OLAP analysis In this course, students obtain the knowledge to create query definitions using the BEx Query Designer and to make them available for OLAP analysis. Data Warehousing Describing Data Warehousing Describing Data Warehouse Architecture Using Reporting Tools Navigation Options in Reports Using the Navigation Options in Reports Saving Analysis Views Simple Queries Creating Simple Queries Finding a Query Filtering Query Definition Data Configuring Query Properties Key Figures and Structures in Queries Creating Restricted Key Figures Creating Calculated Key Figures Creating a New Formula with Boolean Operators Configuring Properties of Key Figures Using Exception and Nested Exception Aggregation Queries with Multiple Structures Creating Structures Resolving Formula Collision Designing Detailed Queries with the Cell Editor Characteristics and Hierarchies in Queries Configuring the Properties of Characteristics Running Display and Navigation Attribute Queries Adding Hierarchies to Reports Adding External Hierarchies to a Report Using Hierarchies and Structures Creating External Hierarchies Variables in Queries Using Variables Creating Characteristic Value and Text Variables in Queries Creating Hierarchy and Hierarchy Node Variables in Queries Creating Formula Variables in Queries Activating Business Content Variables Exceptions and Conditions in Queries Creating Exceptions in Query Design Creating Conditions in Query Design Report-Report Interface Using the Report-Report Interface Query Performance Optimization Optimizing Query Performance Configuring Query Read Mode Use Performance Monitoring Tools Queries Management and Authorizations Overview Managing Query Objects Describing Authorizations Reporting Options Outlining Reporting Options for SAP NetWeaver BW Additional course details: Nexus Humans BW305 SAP Business Warehouse Query Design and Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BW305 SAP Business Warehouse Query Design and Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.