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Handset Training on Yealink & Fanvil handsets 3CX Web Client User Training 3CX Phone App iOS & Android Mobile Apps Voicemail User Receptionist/Switchboard Supervisor/Agent 3CX Web Client Admin Training (FREE/SMB/STARTUP) 3CX Management Console Admin Training (PRO/ENT) 3CX CFD (Call Flow Designer) **Coming soon! XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail One X Communicator One-X Mobile IX Workplace Desktop and Mobile App Web Conferencing Collaboration System Administration Training up to Release 11 Voicemail Pro Administration Training ACCS Agent, Supervisor and Administration Training XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting

Polycom Handsets and Voicemail Soft Client Horizon Collaborate Desktop and Mobile App Receptionist Console Integrator Agent Client Supervisor Client Akixi Reporting Horizon Contact Agent Horizon Contact Supervisor Horizon Contact Admin User Web Portal User Admin Portal

Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and Voicemail Workplace Attendant Console and One-X Attendant Console One-X Portal and Video Soft phone / One X Communicator One-X Mobile/ Preferred Mobile IX Workplaces and Mobile App Agent and CMS Supervisor ASA – Avaya Site Administrator Tool AACC Administrator, Supervisor and Agent

All i-series handsets & 90 series handsets and Voicemail UCE/UCS Softphone UCE/UCS Mobile Apps iOS & Android iPECS ONE Softphone & Mobile Apps iOS & Android Phonelink User Web Portals (Cloud and UCP) Cloud Manager Web Portal/UCP Admin tool Cloud and UCP Attendant Consoles iCalls (Tollring) Call Centre product

Duration 2.5 Days 15 CPD hours This course is intended for This course is designed for administrators who configure and manage web-based applications on WebSphere Application Server. Web administrators, application developers and deployers, security specialists, and application architects can also benefit from this course.Prerequisite(s) Overview After completing this course, you should be able to:Relate WebSphere Application Server to the WebSphere family of productsDescribe the features and standards in WebSphere Application Server V9Describe the use of WebSphere Application Server in cloud, hybrid cloud, and on-premises environmentsDescribe the architectural concepts that are related to WebSphere Application ServerAssemble and install server-side Java enterprise applicationsUse WebSphere administrative tools to configure and manage enterprise applicationsUse wsadmin scriptingConfigure WebSphere Application Server securityView performance information about server and application componentsTroubleshoot problems by using problem determination tools and log files In this course, you learn how to configure and maintain IBM WebSphere Application Server V9 in a single-server environment. Course Outline Course introduction WebSphere product family overview WebSphere Application Server architecture - stand-alone Exercise: Profile creation WebSphere Application Server administrative console Exercise: Exploring the administrative console Introduction to the PlantsByWebSphere application Application assembly Exercise: Assembling an application Application installation Exercise: Installing an application Problem determination Exercise: Problem determination Introduction to wsadmin and scripting Exercise: Using wsadmin WebSphere security Exercise: Configuring WebSphere Application Server security Exercise: Configuring application security Performance monitoring Exercise: Using the performance monitoring tools Course summary Additional course details: Nexus Humans WA590 IBM WebSphere Application Server V9 Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WA590 IBM WebSphere Application Server V9 Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Duration 1 Days 6 CPD hours Companies are increasingly integrating Mac computers into Windows or other standards-based network environments. This Mac Integration Basics course examines how to best use a Mac(s) in an organization that predominantly functions with a Microsoft Windows operating system and Windows Servers. This course is also ideal for users who need to replace a Windows computer with a Mac and for IT professionals who support Mac users Directory Services Connecting a Mac to a Directory Server Using Network Account File Sharing Connecting to File Servers Turning on Personal File Sharing Email, Contacts, and Calendars Managing Internet Accounts Preferences Connecting to an Exchange Server Connecting Mail to Non-Windows Servers Adding Accounts in Mail, Contacts, and Calendars Security Built-in Security Features Creating Strong Passwords Using Two-factor Authentication Setting a Firmware Password Locking a Mac Screen Creating User Accounts Disabling Automatic Login Protecting Start-up Disk Files Ensuring that the Apps you Download are Safe Providing Network Security Printing Connecting to a Local Printer Setting up a Wireless Printer Sharing your Printer Setting up a Printer Shared by a Mac and a PC via SMB or CIFS Setting up an IP Printer Specifying Printer Features Printing from a Network Printer Instant Messaging iMessage Jabber Configuring Messages Adding Accounts Chatting on a local network with Bonjour Moving and Backing Up Content Moving Content Backing up Data with Time Machine Running Windows on a Mac Running Windows Natively or Virtually Using Office Using Cross-platform Apps Using Cross-platform Files

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: IT Staff and Managers Network and systems personnel and engineers Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment. This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics. Overview Following completion of this course, students will understand, Install, Configure, monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MR/MS/MV devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MX Firewalls Troubleshoot devices and Connectivity This 3-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MX Firewalls. Students will also learn how to configure the Meraki Dashboard Students will troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise. Introduction to Meraki The Meraki Mission Cisco Meraki: Bringing the Cloud to Enterprise Networks Cloud-Managed Networking Architecture Benefits of a Cloud-Based Solution The Meraki Full Stack: New and Unique Value Proposition Meraki Deployment ? How it works Why Customers Choose Meraki Meraki MS Switches Overview Meraki MX Security Appliances Overview Meraki SD-WAN Overview Meraki MR Wireless Access Points Overview Cisco Meraki Systems Manager Overview Cisco Meraki MV Vision Security Cameras Overview Meraki API Overview Meraki Licensing Enterprise Support Cisco Meraki Documentation Cloud Management with the Meraki Dashboard The Meraki Dashboard Dashboard: Organizational Structure Out-of-band Cloud Management Loss of Connectivity to the Cisco Meraki Cloud Meraki Dashboard Logins Create Dashboard Accounts and Organization MSP Logins - Manage Multiple Organizations Modify an Organization View Organizations Health Meraki Dashboard Best Practices Dashboard Search Meraki Help Organizational Wide Settings Configure Monitor Create and Manage Configuration Templates Network-Wide Settings Configure Meraki MX Security Benefits of a Cloud Managed Security Solution Threat Management Solution Advanced Security Licenses Reliable, Cost Effective Connectivity with Meraki SD-WAN Site-to-Site VPN (Auto VPN) High Availability and Path Redundancy Application-Aware Intelligent Path Control Traffic Monitoring and Analytics Integrating Active Directory Cisco Meraki MX Models and Features Configuring the Local Status Page Adding Appliance to Network Device Configuration Configuring the Warm Spare Feature Device Tags & Notes Configuring Addressing & VLANs DHCP Server Configuration and Options Meraki Firewall Configuration Meraki Site-to-Site VPN One Arm VPN Concentrator Configuration Meraki Client VPN Meraki Active Directory Integration Meraki Access Control Meraki Splash Page Configuration Configuring Access Policies Teleworker VPN/L3 Roaming