33 Courses delivered Live Online

This practitioner-level 4 award encourages individuals in IT and technical roles to explore the many teams, ideas, and functions within an organisation and maximise their contribution. You will achieve this by learning the key concepts and considering behaviour and response in different scenarios.

Overview Internal auditing is an independent and objective activity to evaluate an organisation's internal operations. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities. It is very important for the organisation to have a smooth flow of accounting as it plays a very important role in the development of the organisation. Financial Managers or any person who deals with Accounts need to see that the company accounts are very updated and are free from any risks that can become a problem during the time of Auditing.  Objectives   By the end of the course, participants will be able to: Efficiently dealing with senior leaders with confidence Effective Contribution and Strategically Analysing and Auditing towards business success Analysing and Evaluating as an effective internal audit leader How to manage key relationships with the audit committee Practical methods for managing the audit committee and senior management Describing the significance to help maximize the contribution to their organization

In this webinar, we will explore the power of customer reviews and how they can significantly impact your reputation and attract more customers to your business. Join us as we delve into the strategies and best practices for leveraging reviews to enhance your online presence and ultimately drive growth. Whether you're a small business owner, a marketer, or a customer service professional, this webinar will provide you with valuable insights and actionable tips to optimise your review management approach.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions

When managers have too many decisions to make, it can have a serious impact on the speed and efficiency of the organisation. When those decisions are commercial ones, the results can wreak havoc with the bottom line. Often the problem arises when those below them or in operational areas of the organisation aren't equipped or allowed to make a decision for themselves. Issues get passed back up and that wastes time. This programme provides a solution, giving your entire team the skills to: And most importantly, they'll be able to do this in line with the broader aims and commercial objectives of the business. By the end of the programme participants will be able to: Fully appreciate the importance of effective decision-making in business Use the five-step 'Stop, Think, Act!' decision-making process Stop leaping to conclusions Really understand the situations and decisions they are dealing with Identify good options Evaluate those options Make decisions and then put them into action Apply these tools and techniques to all their decisions in future 1 Understanding the business we work in What are the critical factors in our business? What is the SWOT analysis for our business? 2 Understanding what decision-making is 3 Background Culture of 'having to be doing' To change things we have to think about it! We are paid to make decisions! 4 Recognise the opportunity to make a decision 5 The 'Stop, Think, Act!' technique 6 STOP! Recognise the opportunity to make a decision Don't leap to conclusions Get ready to think Initial questions:Is this my decision? (Do I have the authority?)Who is this going to affect? (Do they need to be included?)When do I need to make the decision? (What's the timeline?) 7 THINK! The 3 Cs - making sure we understand the decisions we have to make What is the context of this decision?What is the overall situation?Why is this decision important?What do we need to achieve?What will success look like? Do I have clarity about the decision I need to make?Can I write it down?Can I express it clearly in two sentences? What are the criteria?What are the critical commercial factors that we will use to select our options?What will we use to measure the business success? 8 ACT! Identifying options What data do I need to collect?Issues with today's overloadIdentifying what will help you Select optionsHow many options?Must match your criteriaMust achieve success'Decision compass' exercise Analyse optionsTabular methodRisk analysis (likelihood v effect)Head, heart and gut (is there any organisational history/bias that we are up against?) Making your decision Taking it to actionFirst actionsPlanning how to make it happen

Ethics Matters: Corporate Governance and CFOs,” the podcast where we dive deep into the critical intersection of corporate governance. Sustainability and ESG reporting have gained significant attention in recent years. How do CFOs incorporate these considerations into their financial strategies and decision-making? CFOs recognise that sustainable practices and ESG considerations are not only ethical imperatives but also critical for long-term business success. We incorporate these considerations into financial strategies by assessing the environmental and social impacts of our operations, supply chains, and investment decisions. By incorporating ESG factors into our financial analyses, we make more informed decisions that align with our company’s values and stakeholder expectations. Furthermore, CFOs play a pivotal role in ESG reporting. We collaborate with cross-functional teams to collect relevant data, establish reporting frameworks, and communicate the company’s sustainability initiatives to stakeholders. This transparency fosters trust and accountability while allowing investors, customers, and the broader community to evaluate our commitment to sustainable practices. Board engagement is essential for effective corporate governance. How can CFOs contribute to building a strong relationship between the CFO and the board of directors? Building a strong relationship with the board of directors begins with open and transparent communication. CFOs provide timely and accurate financial information, strategic insights, and risk assessments to the board. We actively participate in board meetings, present financial reports, and engage in discussions about financial performance, strategic initiatives, and potential risks. By demonstrating our financial expertise and ethical leadership, we contribute to a healthy and productive relationship with the board. It’s also crucial for CFOs to provide independent perspectives and challenge conventional thinking when necessary. By offering well-informed insights and raising critical questions, we contribute to robust board discussions and decision-making. This collaborative approach fosters an environment where diverse perspectives are valued, and ethical considerations are thoroughly examined. I would encourage fellow CFOs to prioritise ethics and corporate governance as integral components of their roles. Embed ethical considerations into decision-making processes, ensure robust governance structures, and actively engage with stakeholders. By doing so, we can drive sustainable, responsible, and successful organizations. https://www.fdcapital.co.uk/podcast/ethics-matters-corporate-governance-and-cfos/ Tags Online Events Things To Do Online Online Conferences Online Business Conferences #event #ethics #matters #cfos #corporategovernance

Master the Formulas For Entrepreneurial Success Course Overview This course offers a comprehensive guide to mastering the essential strategies for entrepreneurial and business success. Learners will explore fifteen proven approaches that cover financial understanding, leadership development, competitive advantage creation, and effective execution. The course emphasises the importance of value-based pricing, recurring revenue streams, and strategic partnerships, while also addressing company culture, talent retention, and marketing excellence. By engaging with this course, learners will gain clarity on how to synchronise key business initiatives to drive sustainable growth. It is designed to empower aspiring entrepreneurs and established professionals alike with actionable insights that foster confident decision-making and strategic business growth. Upon completion, learners will be equipped to navigate complex business environments and implement effective strategies that align with their goals. Course Description This detailed course delves into the core strategies that underpin entrepreneurial success, covering a wide array of business fundamentals and leadership principles. Participants will engage with topics such as financial literacy, problem-solving, competitive positioning, and the development of a unique value proposition. The curriculum highlights critical aspects including building recurring revenue, value-based pricing, marketing and sales leadership, and strategic alliances. It further addresses the importance of talent attraction and retention, organisational culture, and managing priority initiatives effectively. The learning experience is designed to enhance strategic thinking and business acumen, preparing learners to lead with confidence and vision. By the end of the course, participants will have gained a robust framework to build, scale, and sustain a successful business enterprise in a competitive marketplace. Master the Formulas For Entrepreneurial Success Curriculum Module 01: Introduction – 15 Strategies for Entrepreneurial & Business Success Module 02: Strategy #1 – Know Your Numbers Module 03: Strategy #2 – Know the Problem You Are Trying to Solve Module 04: Strategy #3 – Become a Leader in Your Industry Module 05: Strategy #4 – Have a Clear and Distinct Unique Competitive Advantage Module 06: Strategy #5 – Execution is Everything Module 07: Strategy #6 – Always Be Investing and Building Assets Module 08: Strategy #7 – Build Reoccurring Revenue Module 09: Strategy #8 – Price Based on Value Delivered Module 10: Strategy #9 – Build a Cohesive Messaging Strategy Module 11: Strategy #10 – Be a Sales and Marketing Driven Company Module 12: Strategy #11 – Leverage Partners to Build Your Business Module 13: Strategy #12 – Become a Thought Leader In Your Industry Module 14: Strategy #13 – Attract and Retain Your Top Talent Module 15: Strategy #14 – Build an Incredible Culture Module 16: Strategy #15 – Manage your Top 5 Key Initiatives Module 17: Bonus Strategy #1 – Create a Compelling Event Module 18: Bonus Strategy #2 – Stairstep Your Investment Module 19: Bonus Strategy #3 – Make All Strategies Sync Up (See full curriculum) Who Is This Course For? Individuals seeking to launch or grow their own business ventures. Professionals aiming to develop strategic leadership and business management skills. Beginners with an interest in entrepreneurship and business strategy. Business owners wanting to refine their competitive advantage and growth tactics. Career Path Entrepreneur / Business Owner Business Development Manager Strategic Planner or Consultant Marketing and Sales Manager Leadership and Team Development Specialist

Course Overview This course on Accounts Payable Management (Purchase Ledger) offers an in-depth exploration of the essential functions and responsibilities within the purchase ledger department. Learners will gain a solid understanding of purchase ledger processes, from basic concepts to advanced management techniques, making it ideal for those looking to enhance their financial accounting knowledge. Throughout the course, learners will explore the significance of accurate and efficient ledger management, its impact on overall financial operations, and how these skills contribute to business success. Upon completion, learners will be equipped with the knowledge required to manage purchase ledgers confidently and contribute effectively to an organisation’s financial management practices. Course Description This comprehensive course covers key topics related to the accounts payable function, such as managing purchase ledger accounts, controlling and reconciling transactions, and understanding the importance of accurate ledger management. Learners will explore the role of purchase ledger in business finance, developing core skills like reconciliation techniques and managing supplier relationships. In addition, the course includes a focus on the shift towards paperless operations, equipping learners with the tools to optimise processes using modern software solutions. By the end of the course, participants will possess the necessary skills to manage purchase ledgers efficiently, making them valuable assets to any accounting or finance team. Course Modules Module 01: Introduction to Purchase Ledger Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World (See full curriculum) Who is this course for? Individuals seeking to enhance their accounting and finance skills. Professionals aiming to manage purchase ledger operations effectively. Beginners with an interest in accounts payable and financial management. Those looking to progress in the accounts payable or finance departments. Career Path Accounts Payable Manager Purchase Ledger Supervisor Finance Assistant Financial Controller Accounting Technician

Inventory Management Course Overview: This course on Inventory Management is designed to equip learners with essential knowledge and skills in managing inventory systems effectively. Covering key areas such as types of inventory, demand identification, and maintaining accuracy, it provides the foundation for anyone looking to optimise warehouse operations. Learners will gain an understanding of how to establish efficient inventory systems and the critical role that inventory management plays in ensuring business success. This course will help participants develop the expertise needed to contribute to more effective supply chain and warehouse management. Course Description: In this course, learners will explore the fundamentals of inventory management, from defining inventory to understanding different types of inventory and key industry players. Topics such as warehouse setup, identifying demand, and maintaining inventory accuracy are covered in depth. The course also delves into the outbound process and how to streamline operations to ensure that stock levels are effectively managed. By the end of the course, learners will have developed the necessary skills to improve inventory systems, contribute to better decision-making processes, and understand the broader implications of inventory management within a business context. Inventory Management Curriculum: Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process (See full curriculum) Who is this course for? Individuals seeking to improve their knowledge of inventory systems. Professionals aiming to enhance their expertise in warehouse management. Beginners with an interest in logistics and supply chain management. Those interested in a career in inventory management or related fields. Career Path: Inventory Manager Supply Chain Coordinator Warehouse Supervisor Operations Analyst Logistics Specialist

Content Creation and Content Marketing Certificate Course Overview: The "Content Creation and Content Marketing Certificate" is designed to provide learners with the essential knowledge and skills needed to excel in content creation and marketing. This course covers key areas such as content generation, creation techniques, and the strategic role of content marketing in modern business. Learners will develop the expertise required to create compelling content and effectively market it to target audiences. By the end of the course, learners will have a comprehensive understanding of content creation strategies and the ability to optimise content marketing efforts to drive business success. Course Description: This course delves into a range of topics crucial for those looking to succeed in content creation and marketing. It begins with the fundamentals of content creation, followed by strategies for generating creative content ideas. Learners will explore techniques to craft high-impact content and understand the role of content marketing in enhancing brand visibility. The course covers content marketing strategy development, search engine optimisation (SEO), and effective metrics for measuring marketing success. Participants will gain the skills to create engaging content that resonates with audiences and enhances digital marketing efforts. Content Creation and Content Marketing Certificate Curriculum: Module 01: Introduction to Content Creation Module 02: How to Generate Ideas for Your Content Module 03: How to Create High-Impact Content Module 04: Introduction to Content Marketing Module 05: The Benefits of Content Marketing Module 06: Content Marketing Strategy Development Module 07: Search Engine Optimisation Module 08: Measuring the Success of Your Content Marketing (See full curriculum) Who is this course for? Individuals seeking to enhance their content creation skills. Professionals aiming to advance in content marketing. Beginners with an interest in digital marketing and content strategies. Those wanting to improve their ability to engage audiences through content. Career Path Content Creator Content Marketing Manager Digital Marketing Specialist SEO Specialist Social Media Manager Marketing Strategist