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Duration 1 Days 6 CPD hours This course is intended for This course is designed for business leaders and decision makers, including C-level executives, project and product managers, HR leaders, Marketing and Sales leaders, and technical sales consultants, who have a vested interest in the representation of ethical values in technology solutions. Other individuals who want to know more about data ethics are also candidates for this course. This course is also designed to assist learners in preparing for the CertNexus DEBIZ™ (Exam DEB-110) credential. The power of extracting value from data utilizing Artificial Intelligence, Data Science and Machine Learning exposes the learning differences between humans and machines. Humans can apply ethical principles throughout the decision-making process to avoid discrimination, societal harm, and marginalization to maintain and even enhance acceptable norms. Machines make decisions autonomously. So how do we train them to apply ethical principles as they learn from decisions they make? This course provides business professionals and consumers of technology core concepts of ethical principles, how they can be applied to emerging data driven technologies and the impact to an organization which ignores ethical use of technology. Introduction to Data Ethics Defining Data Ethics The Case for Data Ethics Identifying Ethical Issues Improving Ethical Data Practices Ethical Principles Ethical Frameworks Data Privacy Accountability Transparency and Explainability Human-Centered Values and Fairness Inclusive Growth, Sustainable Development, and Well-Being Applying Ethical Principles to Emerging Technology Improving Ethical Data Practices Sources of Ethical Risk Mitigating Bias Mitigating Discrimination Safety and Security Mitigating Negative Outputs Data Surveillance Assessing Risk Ethical Risks in sharing data Applying professional critical judgement Business Considerations Data Legislation Impact of Social and Behavioral Effects Trustworthiness Impact on Business Reputation Organizational Values and the Data Value Chain Building a Data Ethics Culture/Code of Ethics Balancing organizational goals with Ethical Practice Additional course details: Nexus Humans CertNexus Data Ethics for Business Professionals (DEBIZ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Data Ethics for Business Professionals (DEBIZ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Personal and Networking Skills Course Overview This Personal and Networking Skills course is designed to enhance your ability to communicate confidently, build meaningful professional relationships, and expand your network effectively. It covers key areas such as interpersonal communication, networking strategies, and personal branding, equipping learners with the tools to foster connections that support career growth. The course offers valuable insights into effective listening, body language, and confidence-building techniques. By completing this course, learners will develop the essential skills to present themselves professionally, engage with diverse contacts, and create opportunities through purposeful networking. It is ideal for anyone seeking to improve their social skills in professional settings, increase influence, and advance their career prospects through enhanced interpersonal and networking capabilities. Course Description This comprehensive course delves into the fundamental aspects of personal development and professional networking. Learners will explore strategies for effective communication, including verbal and non-verbal techniques, to make positive first impressions and maintain strong connections. The course covers approaches to building and nurturing professional networks, understanding social dynamics, and utilising digital platforms for networking success. In addition, learners will develop personal branding skills that help articulate their unique value in the workplace or industry. Through interactive content, reflective activities, and scenario-based discussions, participants will gain confidence in networking environments and learn how to cultivate mutually beneficial relationships. The course is suitable for individuals at any career stage who wish to improve their interpersonal effectiveness and strategic networking abilities. Personal and Networking Skills Curriculum Module 01: Foundations of Personal Communication Module 02: Understanding Interpersonal Dynamics Module 03: Building Confidence and Effective Listening Module 04: Networking Strategies and Approaches Module 05: Personal Branding and Professional Presence Module 06: Utilising Digital Platforms for Networking Module 07: Maintaining and Growing Your Network (See full curriculum) Who Is This Course For? Individuals seeking to improve communication and relationship-building skills. Professionals aiming to enhance career development through networking. Beginners with an interest in personal growth and professional networking. Anyone wanting to build a confident and influential professional presence. Career Path Business Development Executive Sales and Marketing Professional Human Resources Coordinator Public Relations Officer Client Relationship Manager Entrepreneur or Small Business Owner Event and Networking Coordinator

Networking Skills for Personal Success Course Overview Networking Skills for Personal Success is designed to equip learners with essential networking techniques to enhance their professional lives. By focusing on effective communication and relationship-building, this course helps learners build meaningful, professional connections, foster valuable partnerships, and navigate networking opportunities with confidence. Participants will gain a strong foundation in networking, which they can leverage for personal growth, career advancement, and professional development. The course is designed for individuals looking to develop and refine their networking strategies in a competitive environment. Course Description This course delves into a variety of networking strategies, from initiating conversations to maintaining long-lasting relationships. Learners will explore the art of small talk, how to leverage social media platforms for networking, and the importance of non-verbal communication in establishing rapport. Topics include identifying networking opportunities, preparing for networking events, and creating an effective personal brand. By the end of the course, participants will have a well-rounded understanding of networking tactics and will be prepared to apply these skills in both face-to-face and virtual environments. The course encourages learners to apply networking principles to foster personal and professional growth. Networking Skills for Personal Success Curriculum Module 01: Introduction to Networking Module 02: Effective Communication for Networking Module 03: Leveraging Social Media for Professional Connections Module 04: Building and Maintaining Relationships Module 05: Networking Etiquette and Strategies Module 06: Networking for Career Development Module 07: Personal Branding for Networking Module 08: Evaluating Networking Success (See full curriculum) Who is this course for? Individuals seeking to enhance their networking skills Professionals aiming to expand their professional network Beginners with an interest in building career relationships Anyone wishing to improve communication and interpersonal skills for career success Career Path Business Development Manager Relationship Manager Event Coordinator HR Specialist Sales and Marketing Professional Networking Consultant

Course Overview This course on Self Confidence & Self Esteem is designed to help individuals understand and enhance their self-belief. It focuses on practical methods and strategies to cultivate confidence and improve self-esteem. Learners will gain a deeper understanding of how confidence impacts personal and professional success, and they will explore tools to boost their confidence levels. By the end of the course, learners will be equipped with the knowledge and mindset needed to build lasting self-esteem and project confidence in various aspects of life. Course Description This course covers the fundamentals of self-confidence and self-esteem, providing a thorough understanding of the psychological aspects that influence these traits. Learners will explore various confidence-building strategies, with an emphasis on developing a positive mindset and maintaining self-belief in challenging situations. The course includes reflective activities to help individuals assess their current levels of confidence and implement effective methods to improve. Key areas of focus include overcoming self-doubt, setting personal goals, and learning how to build self-worth, all of which are integral to fostering lasting self-esteem. By the end of this course, learners will be able to apply their new skills to enhance their personal growth and professional success. Course Modules Module 01: Introduction Module 02: Understanding Confidence Module 03: Developing the Right Mindset to Gain Confidence Module 04: Build Confidence: Strategies That Work Module 05: Quick Activity to Build Your Confidence Module 06: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their self-confidence. Professionals aiming to develop stronger self-esteem for career growth. Beginners with an interest in personal development. Anyone wanting to overcome self-doubt and embrace positive self-image. Career Path Personal Development Coach HR Professional Sales Executive Leadership and Management Roles Motivational Speaker

Duration 2 Days 12 CPD hours This course is intended for People working in an organization aiming to improve performance, especially in response to digital transformation or disruption. Any roles involved in the creation and delivery of products or services: Leadership and CXO, especially CIO, CTO, CPO, and CVO Transformation and evolution leads and change agents Value stream architects, managers, engineers Scrum Masters, agile and DevOps coaches and facilitators Portfolio, product and project managers, and owners Business analysts Architects, developers, and engineers Release and environment managers IT Ops, service and support desk workers Customer experience and success professionals Overview After completing this course, students will be able to: Describe the origins of value stream management and key concepts such as flow, value, and delivery Describe what value stream management is, why it's needed and the business benefits of its practice Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management Identify and describe value streams, where they start and end, and how they interconnect Identify value stream roles and responsibilities Express value streams visually using mapping techniques, define current and target states and hypothesis backlog Write value stream flow and realization optimization hypotheses and experiments Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams Understand flow metrics and how to access the data to support data-driven conversations and decisions Examine value realization metrics and aligning to business outcomes, and how to sense and respond to them (outcomes versus outputs) Architect a DevOps toolchain alongside a value stream and data connection points Design a continuous inspection and adaptation approach for organizational evolution The Value Stream Management Foundation course from Value Stream Management Consortium, and offered in partnership with DevOps Institute, is an introductory course taking learners through a value stream management implementation journey. It considers the human, process, and technology aspects of this way of working and explores how optimizing value streams for flow and realization positively impacts organizational performance. History and Evolution of Value Stream Management and its Application Value stream management?s origins Definitions of value stream management Flow Lean and systems thinking and practices Agile, DevOps and other frameworks Research and analysis Identifying Value Streams What is a value stream? Identifying value streams Choosing a value stream Digital value streams Value stream thinking Mapping Value Streams Types of maps Value stream mapping The fuzzy front end Artifacts 10 steps to value stream mapping Mapping and management VSM investment case Limitations of value stream mapping Connecting DevOps Toolchains CICD and the DevOps toolchain Value stream management processes Value stream management platforms DevOps tool categories Building an end-to-end DevOps toolchain Common data model and tools integrations Value Stream Metrics The duality of VSM Downtime in technology Lean, DORA and Flow metrics Definition of Done Value metrics Benefits hypotheses Value streams as profit centers KPIs and OKRs Inspecting the Value Stream 3 Pillars of Empiricism Organizational performance Visibility When to inspect Data and discovery Insights and trends Organizing as Value Streams Value stream alignment Team types and topologies Project to product Hierarchy to autonomy Target Operating Model Value stream people Value stream roles Value stream funding Evolving Value Streams Why now? Transitions VSM capability matrix VSM culture iceberg Learning Making local discoveries global improvements Managing value stream interdependencies

Course Overview This Life Coaching course offers an empowering and transformative learning experience designed to help learners develop the essential skills and insights needed to guide others towards personal growth and achievement. Covering the core principles of life coaching, emotional intelligence, communication techniques, and client management, this course equips learners with the tools to inspire change and foster resilience. By developing self-awareness and understanding behavioural patterns, learners will be able to create structured coaching plans tailored to individual client needs. Whether aiming to pursue a career in coaching or seeking to enhance leadership and mentoring capabilities, learners will finish the course with a clear understanding of ethical practices and business growth fundamentals. Upon completion, participants will be prepared to confidently support clients in achieving personal and professional goals while advancing their own personal development. Course Description The Life Coaching course delves into the essential aspects of professional coaching, beginning with its purpose, principles, and the critical role of self-awareness. Learners will explore the development of core beliefs, fear management, and the foundations of emotional intelligence to better understand client motivations and behaviours. Communication skills, including body language techniques, are covered in depth to enhance client engagement and rapport-building abilities. The course also introduces effective goal-setting frameworks, methods for structuring client sessions, and key attributes of successful life coaches. Additionally, learners will receive an introduction to basic business development strategies, helping them to establish and grow their own coaching practices. Ethical considerations form a crucial part of the training, ensuring learners are equipped to protect both themselves and their clients. With a balance of theoretical foundations and real-world application, learners will gain valuable skills to thrive in the coaching profession. Course Modules Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients (See full curriculum) Who is this course for? Individuals seeking to guide others towards personal and professional success. Professionals aiming to enhance leadership, mentoring, and coaching capabilities. Beginners with an interest in life coaching, personal development, or behavioural sciences. Entrepreneurs looking to establish a career in coaching or consultancy. Managers and HR professionals wishing to develop stronger coaching techniques within their teams. Career Path Life Coach Career Coach Executive Coach Leadership Development Specialist HR and Talent Development Professional Business Consultant Wellbeing Coach Mentoring Programme Coordinator

Course Overview The Nursing Assistant Diploma offers an in-depth introduction to the fundamental principles and practices of nursing support. This comprehensive course provides learners with essential knowledge of patient care, healthcare standards, ethical practices, and communication techniques within various healthcare settings. Designed to prepare individuals for a rewarding career in healthcare, the course emphasises the importance of safety, hygiene, infection control, and effective patient interaction. By completing this programme, learners will develop a strong foundation in the roles and responsibilities of a nursing assistant, enhancing their competence and confidence to contribute effectively within multidisciplinary healthcare teams. Graduates will be well-equipped to support patient care delivery across hospitals, residential homes, and community care environments. This diploma also provides an ideal stepping stone for further professional development in the healthcare sector, setting learners on a clear path towards meaningful employment and continuous advancement within the nursing field. Course Description The Nursing Assistant Diploma is carefully structured to guide learners through the essential areas of healthcare support. Covering topics such as nursing fundamentals, healthcare legislation, communication skills, infection control, medication administration, and patient mobility, the course ensures a thorough understanding of the nursing assistant role. Learners will explore the professional standards expected in healthcare environments and acquire valuable knowledge regarding patient hygiene, nutrition, oxygenation, and pain management. The curriculum fosters critical skills necessary for maintaining health and safety in clinical settings while promoting compassionate and ethical patient care. By the end of the course, learners will have developed the ability to assist nursing teams, contribute to patient wellbeing, and respond appropriately to a range of care scenarios. Designed to accommodate learners from all backgrounds, the Nursing Assistant Diploma prepares individuals for career opportunities in hospitals, care homes, rehabilitation centres, and other healthcare organisations. Course Modules Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part – 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part – 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing (See full curriculum) Who is this course for? Individuals seeking to build a career as a Nursing Assistant. Professionals aiming to enhance their healthcare support skills. Beginners with an interest in nursing and patient care. Career changers looking to enter the healthcare sector. Healthcare support workers wishing to formalise their skills with a recognised qualification. Career Path Nursing Assistant Healthcare Support Worker Care Assistant Residential Care Worker Community Healthcare Worker Rehabilitation Support Assistant Patient Care Assistant Healthcare Administrative Support Staff

Course Overview Master the art of professional communication with our Email Writing: Styles and Templates course. This programme is designed to equip learners with the techniques and understanding needed to craft clear, concise, and impactful emails in any business or personal context. Covering everything from structuring emails and using the right tone, to managing inboxes and recognising email etiquette, this course enhances both written clarity and communication confidence. By the end of the course, learners will be able to identify different writing styles, adapt their tone to suit the audience, and apply best practices when communicating via email. Whether writing to clients, colleagues, or superiors, learners will leave better prepared to communicate effectively in the digital workplace. Course Description This course delves into the essentials of modern email writing, providing a thorough exploration of communication styles, tone, email structure, and content refinement. Learners will discover how to organise their emails logically, maintain professional standards, and ensure clarity in various types of written correspondence. The course also highlights key strategies for managing email flow and avoiding common mistakes, as well as guidance on email etiquette and the risks of digital communication. With real-world examples and scenarios, learners will be exposed to a variety of writing situations, gaining the ability to adapt their messaging to suit different audiences and purposes. Each module builds towards enhancing writing proficiency for formal and semi-formal settings. Course Modules Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional writing style. Professionals aiming to enhance their communication within workplace settings. Beginners with an interest in business writing and corporate communication. Administrative staff, customer service representatives, and team leaders responsible for written correspondence. Career Path Administrative Assistant Office Manager Customer Support Agent Executive Assistant HR Coordinator Content and Communications Executive Client Relationship Manager

This dynamic programme empowers attendees to enhance their emotional intelligence, forge meaningful connections in every interaction, engage in impactful coaching conversations, and cultivate resilience and psychological safety. Through interactive workshops, compelling discussions, and practical exercises, participants will acquire skills and insights necessary to foster a space for collaboration helping shape an environment of trust and openness in their professional and personal spaces

Duration 2 Days 12 CPD hours This course is intended for This certification is appropriate for anyone who is interested in working as a Scrum Master or for someone who is already a Scrum master in his organization. Scrum Master is an important role in any Scrum team and need not be a technology expert to be effective. Moreover, although Scrum is popular in the IT industry, it can be used effectively across different industries. The SBOK Guide, on which the SMC course is based on, can be used as an effective guide for implementation. Overview The participants will be prepared to take SMC™ certification exam and pass. Also they will be able to apply the concepts in their day to day job. This course guides & teaches Scrum practices to everyone involved in the project; clears impediments for the team; and, ensures that Scrum processes are being followed. Successful candidates will be awarded the Scrum Master Certified (SMC?) certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience. Introduction Course Objectives Course Methodology Certification Schema Exam Format Overview of Agile Agile Manifesto Agile Principles What has Changed Agile Methods Overview of Scrum Definition and brief history of Scrum Why Scrum Scrum vs. Traditional Project Management Benefits of Scrum Overview of A Guide to the Scrum Body of Knowledge (SBOK? Guide) Framework of the SBOK? Guide Who uses the SBOK? Guide How to use the SBOK? Guide Scrum Flow Principles Empirical Process Control Self-organization Collaboration Value-based Prioritization Time-boxing Iterative Development Scrum Aspects Organization Business Justification Quality Change Risk Scrum Phases and Processes Initiate Plan and Estimate Implement Review and Retrospect Release Scaling Scrum Scaling Scrum for Large Projects Scaling Scrum for the Enterprise Transition to Scrum Mapping Traditional Roles To Scrum Maintaining Stakeholder Involvement Importance Of Executive Support