Name: Inner Child Healing course
Price: 180 GBP
Availability: InStock

<div data-mesh-id="comp-l15a8ynd2inlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-l15a8ynd2inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_35)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_35));">Teaching4you is a tuition company that works to encourage and build confidence in students nationwide.&nbsp;</span></p><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(var(--color_35)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_35));">We understand the impact Covid-19 has had on everyone, especially pupils in schools, so we aim to support them on topics they struggled to learn from their previous years and then work on the topics from their current year.&nbsp;</span></p><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(var(--color_35)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_35));">This not only gives students an opportunity to pick up on anything they have not understood, but also helps them reach their goals and embed courage within them.&nbsp;</span></p><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(var(--color_35)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_35));">All tutoring takes place online and we teach following the National Curriculum. Students are taught everything they are learning in schools, in a more efficient environment.&nbsp;</span></p><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(var(--color_35)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_35));">We also assure our students and do not move on from a topic unless we know the student has comprehended it.&nbsp;</span></p><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(var(--color_35)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_35));">Another key factor we consider is ensuring we have a good rapport with our students. This allows them to feel comfortable in telling us anything they are finding difficult or would like to work on. For more information about our tutors or tutorial sessions, please&nbsp;<a href="https://www.teaching4-you.com/contact-1" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">contact</a>&nbsp;our team.</span></p></div></div></div>

Teaching4you is a tuition company that works to encourage and build confidence in students nationwide. 

We understand the impact Covid-19 has had on everyone, especially pupils in schools, so we aim to support them on topics they struggled to learn from their previous years and then work on the topics from their current year. 

This not only gives students an opportunity to pick up on anything they have not understood, but also helps them reach their goals and embed courage within them. 

All tutoring takes place online and we teach following the National Curriculum. Students are taught everything they are learning in schools, in a more efficient environment. 

We also assure our students and do not move on from a topic unless we know the student has comprehended it. 

Another key factor we consider is ensuring we have a good rapport with our students. This allows them to feel comfortable in telling us anything they are finding difficult or would like to work on. For more information about our tutors or tutorial sessions, please contact our team.

Teaching4you

GCSE English

Primary Teaching

Teaching4you is a tuition company that works to encourage and build confidence in students nationwide. 

One to One tuition- English GCSE

General Admission

Do you suffer from conditions that can be incredibly debilitating and make it hard to enjoy life?
Do you ever question why good certain things only happen to certain people?
Would you like to know yourself better and to become who you wish to be?
Introducing the Online NLP Practitioner Training
The Online Neuro-Linguistic Programming [NLP] Practitioner Certification Training can help you overcome these conditions and create more freedom and choice by helping you to change your mindset. This personal and business development program is perfect for anyone who wants to achieve positive change in their lives!
Chronic pain and mental health conditions like low self-esteem, depression, anxiety and stress can be incredibly debilitating and make it hard to enjoy life. These conditions can cause a lot of pain and suffering, both for the individual and for their loved ones.
There is a better way, though. The Online NLP Practitioner Training can help you know yourself, understand what makes you tick, and give you clarity of thought and the knowledge and resources to change things for the better. This personal and business development program is perfect for anyone who wants to achieve positive change in their lives!
The Online NLP Practitioner Training is a comprehensive program that will provide you with the tools and techniques you need to overcome your chronic pain and mental health conditions. The program includes a printable digital copy of the NLP Practitioner Manual, access to the video recording of the training, ‘live’ online demonstrations of the techniques in action on yourself, online support for one year by way of group calls, and assistance set up your business website, should you wish to start a new career as an in-demand NLP Therapist and Coach.
This program is perfect for anyone who wants to achieve positive change in their lives! Whether you’re a self-starter who is interested in self-development or a professional who is seeking career development and job fulfilment.
Why The Online NLP Practitioner Training?
The online NLP Practitioner Training can help you overcome a number of personal obstacles that may be preventing you from achieving your goals. Some of these include: 
gaining clarity on your vision, purpose and values;
overcoming limiting beliefs;
increasing self-confidence and self-esteem;
managing difficult people; and
strengthening leadership capabilities.
In addition, the training can also help you deal with pain and allergies, as well as create more freedom and choice over your mindset. Overall, the online NLP Practitioner Training can provide you with the tools and techniques you need to achieve success in your personal and professional life.
Lastly, The Online NLP Practitioner Training can be taken at your own pace, in the comfort of your own home. You will have lifetime access to the training materials, so you can review and refresh your skills as needed. And, if you ever have any questions, you can always reach out to us for support. We are here to help you every step of the way!
Past student feedback: After completing the online NLP Practitioner Training, I feel more confident and capable of achieving my goals. I am better able to manage difficult people and situations and have the tools to strengthen my leadership capabilities. The training has helped me to overcome my chronic pain and mental health conditions, and I now enjoy life more than ever before. Thanks to the online NLP Practitioner Training, I have finally found the freedom and choice over my mindset that I was looking for. Sarah J
Hi, we are Evan Jeposa and Abu Yusra of Ely Wellbeing and Abu Yusra of Yusra Training
I, Evan Jeposa, am a trained engineer. I met Abu Yusra on an NLP Trainers course in California in 2010, and we've been working together ever since. We both share a desire to bring positive change in our lives and the lives of others, and we're passionate about helping people achieve outstanding results. We've helped countless people learn and apply NLP techniques to improve their lives, and we continue to do so every day.
If you're looking for help with anything in your life, whether it's improving your communication skills, getting over a fear or phobia, or achieving success in any area, we can definitely assist you. We offer private sessions, group workshops, and online courses, so there are many ways in which we can meet your needs.
What You Get with The Online NLP Practitioner Training
Printable digital copy of the NLP Practitioner Manual
Access to the live video recordings
Live demonstrations
Online support for one year. This support includes group calls and a private Facebook group
Help with setting up a new business, including website and marketing tips and techniques (optional)
3 certifications - NLP Practitioner, Emotional Freedom Techniques Practitioner and Time Techniques Practitioner,
The Online NLP Practitioner Training offers a printable digital copy of our comprehensive NLP Practitioner Manual. The manual is an essential part of the training, as it provides all the information you need to complete the course. It covers topics such as the history and philosophy of NLP, basic concepts and techniques, how to use NLP in your personal life, and more. With this manual, you will have everything you need to get the most out of your training experience.
In addition to the manual, you will also have access to the video recording of the training. This video will allow you to review what you have learned, and see how it is applied in a real-world setting. You can watch the video as many times as you need to, and pause it whenever you need to review a particular concept.
One of the best ways to learn any new skill is to see it in action. The Online NLP Practitioner Training provides you with multiple opportunities to see the techniques you are learning being used in a real-world setting. You will see demonstrations of the techniques being used on people, and you will also have the chance to try them out yourself. This will give you a better understanding of how the techniques work, and how you can use them to improve your own life.
When you sign up for the Online NLP Practitioner Training, you will have access to online support for one year. This support includes group calls and a private Facebook group. These resources will allow you to ask questions, get feedback, and connect with other students who are taking the course. This support is not only essential, but it also gives our groups a real warm, friendly, and supportive family feeling.
If you are interested in setting up a business website, we can help. Our team of experts can design and build a website that will help you promote your business and reach new customers. We offer a variety of packages and services, and we can work with you to create a website that meets your specific needs.
Who is The Online NLP Practitioner Training for?
The Online NLP Practitioner Training is perfect for self-starters who are looking to improve their lives in a number of ways. The course is also great for professionals at any level who are seeking career development and job fulfilment. In addition, parents will find the program very useful in coping with children with raging hormones, and in building a better relationship with them. Lastly, entrepreneurs, businesspeople, and medical professionals will benefit from learning how to start or grow their businesses through sales, and better human interaction, all done ethically and with sincerity.
Imagine how your life will change after completing the Online NLP Practitioner Certification Training. You will be able to communicate better with others, learn how to start or grow your business, have a more fulfilling life and understand your children better. You will have the skills you need to improve in every area of your life.
The Online NLP Practitioner Training is an online course that will walk you through the basics of Neuro-Linguistic Programming. You will learn about the history of NLP and its founders, Richard Bandler and John Grinder. You will also learn about the different techniques that are used in NLP, such as anchoring, reframing, and chunking. In addition, you will learn how to use NLP in your everyday life to improve your communication skills, sales skills, and parenting skills, in fact, your human skills!
The Online NLP Practitioner Training is a great investment for anyone who wants to change their life for the better. The course is easy to follow and provides you with all the tools you need to be successful. After completing the course, you will have a new understanding of yourself and others, and you will be better equipped to handle any situation that comes your way.
Don't miss out on this opportunity to improve your life. Join The Online NLP Practitioner Training today!
Frequently Asked Questions
1. What is NLP?
NLP stands for Neuro-Linguistic Programming. It is a type of therapy that uses language and communication to help people change their thoughts and behaviours.
2. Who created NLP?
Richard Bandler, an American psychotherapist, and Joh Grinder, a Professor of Linguistics, are the founders of NLP.
3. What are some of the techniques used in NLP?
Anchoring, reframing, parts integration, rapport building, communication and chunking are just some of the techniques used in NLP.
4. How can NLP be used in everyday life?
NLP can be used to improve communication skills, sales skills, and parenting skills. It can also be used to help people overcome fears and phobias.
5. Is the Online NLP Practitioner Training for me?
The Online NLP Practitioner Training is perfect for self-starters who are looking to improve their lives in a number of ways. The course is also great for professionals at any level who are seeking career development and job fulfilment. In addition, parents will find the program very useful in coping with children with raging hormones, and in building a better relationship with them. Lastly, entrepreneurs, businesspeople, and medical professionals will benefit from learning how to start or grow their businesses through sales, or better human interaction, all done ethically and with sincerity.
6. How will my life change after completing the Online NLP Practitioner Training?
Your life will change in a number of ways after completing the Online NLP Practitioner Training. You will know yourself better, and understand others better. You will have clarity of thought and a proper plan to design the life you want. You will be able to communicate better with others, learn how to start or grow your business, and understand your children better. You will have the skills you need to improve every area of your life.
7. What is included in the Online NLP Practitioner Training?
The Online NLP Practitioner Training includes 8 modules that cover the history of NLP, different NLP techniques, and how to use NLP in your everyday life. In addition, the course comes with a number of bonus materials, including an audio version of the course, a workbook, and a number of downloadable resources.
8. How long does it take to complete the Online NLP Practitioner Training?
You can complete the Online NLP Practitioner Training at your own pace. However, it is recommended that you attend the 7-day online "live" course so that you can benefit fully from the program.
9. How much does the Online NLP Practitioner Training cost?
The Online NLP Practitioner Training is very affordable. The course is priced at just £2,000, which is a fraction of the cost of traditional therapy or coaching programs.
10. Is there a money-back guarantee?
Yes! If you are not satisfied with the Online NLP Practitioner Training, you can request a refund within 30 days of purchase. We are confident that you will love the course and we stand behind our product 100%.
11. What are the payment options?
You can pay for the Online NLP Practitioner Training using PayPal, credit card, or bank transfer.
12. How do I get started?
You can start the Online NLP Practitioner Training by purchasing the course and downloading the modules. You will then have lifetime access to the course and can begin learning at your own pace.
Evan Jeposa is inviting you to a scheduled Zoom meeting.


Topic: Online NLP Practitioner Training 
Time: Jan 23, 2023 10:00 AM London


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Ely Wellbeing

•The Online NLP Practitioner Training is a comprehensive program that will provide you with the tools and techniques you need to overcome your chronic pain and mental health conditions.
• The program includes a printable digital copy of the NLP Practitioner Manual, access to the video recording of the training, ‘live’ online demonstrations of the techniques in action on yourself, online support for one year by way of group calls, and assistance set up your business website.
• This program is perfect for anyone who wants to achieve positive change in their lives! Whether you’re a self-starter who is interested in self-development or a professional who is seeking career development and job fulfilment.

The Online NLP Practitioner Training

<p fr-original-style="" id="isPasted" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Wellbeing coaching is a fresh approach to health improvement, enhancing motivation and commitment to healthy behaviours. This programme is for coaches who would like to develop their understanding and practical skills in coaching adults and young people to achieve their own wellbeing.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This ILM Recognised programme is run over 4 online workshops which are 4 hours long, each session is from 9am to 1pm. It will help you to empower clients with the knowledge, skills and confidence needed to make necessary lifestyle and behavioural changes to improve their health and quality of life.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The course covers key areas including:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Coaching for wellbeing models</li><li fr-original-style="" style="box-sizing: border-box;">Wellbeing coaching tools and strategies</li><li fr-original-style="" style="box-sizing: border-box;">Client wellbeing assessment</li><li fr-original-style="" style="box-sizing: border-box;">Wellbeing vision, planning &amp; goals</li><li fr-original-style="" style="box-sizing: border-box;">Supporting clients&#39; readiness for change</li></ul><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The training is held on Zoom and covers a mix of theory and practise, it is an interactive programme and we encourage the use of camera and headset.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Home Learning &amp; Assignment</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">After each session you will be given a home learning task which takes approximately an hour to complete. Following the workshops, you are invited to complete a short assignment with the option between a theory or practical based piece. On successful completion of the assignment you will receive a Certificate from ILM to recognise your work.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">If you would like to have a conversation about the programme please contact Amy (email: amy@britishschoolofcoaching.com or phone: 01744 605046) who would be happy to help.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course is for you if you...</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Are a coach</li><li fr-original-style="" style="box-sizing: border-box;">Have a passion for helping others</li><li fr-original-style="" style="box-sizing: border-box;">Are considering going into wellbeing/health coaching</li><li fr-original-style="" style="box-sizing: border-box;">As this programme is designed for coaches, a baseline of coaching knowledge is required and during the workshops you will be required to do coaching sessions.</li></ul><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Once you have booked</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Please look out for the joining instructions which will be emailed to you 3 weeks prior to the programme, if you can&#39;t see the email please check your spam folder.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Feedback from BSC Learners</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">&ldquo;The whole course was great, all of it was relevant, important and interesting&hellip; It was a real treat to be trained by someone so knowledgeable, professional and insightful as Brenda was.&rdquo; Occupational Health Nurse Specialist, Oxford University, March 2016</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">"I really enjoyed the way the material was presented, there was rigour and depth of content along with lots of opportunities to practice. Brenda created a really supportive atmosphere which allowed everyone to be very open and honest. I feel that the wellbeing programme is a valuable addition to my other coaching qualifications, it has given me much more insight into the emotional impact behind goal setting which will be useful in my practice" Coach, October 2017</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">"The breadth and depth of tools, materials and concepts shared- just enough depth to provide understanding &ndash; but without spending too long on each. Great use of technology and online collaborative tool &ndash; for me as good as a classroom. Use of chat function was really good to provide record of conversation and to provide links." HR Business Partner, May 2020</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">"Really enjoyed the course, good mix of models, theory and time to work with others along with practicing some coaching. Ana is very passionate and knowledgeable on wellbeing coaching. Always engaging and approachable. Someone was always on hand to deal with any difficulties, especially when experiencing problems gaining access to the on-line Zoom room on the first session. Really enjoyed discovering the difficult models around wellbeing coaching. Gaining a reading list including youtube and weblinks to broader my knowledge on wellbeing." Manager &amp; Leadership Coach, July 2020</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tutor Profile</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Brenda McKay, Senior BSC Tutor, RN, DipN, MBA, ILM L7</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">As a previous Director of Clinical Programmes &amp; Chief Nurse of Cromwell Hospital in London, Brenda has many years of experience in providing coaching as a fundamental solution to staff performance, collegiality, morale and support. She was a board member with responsibilities for 65% of a multidisciplinary and trans-cultural workforce which included senior clinical &amp; non clinical managers, team leaders and staff.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">She was responsible for setting strategic direction, ensuring management capacity and capability, to monitor and manage performance. In her capacity as senior tutor at BSC, she now uses these experiences and qualifications to deliver coaching and mentoring workshops as well as the Wellbeing Coaching Programmes.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">O﻿r</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Virginia Raymond, Senior BSC Tutor, ILM L7</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Virginia&rsquo;s background is in the Performing Arts, which included many years of teaching dance in education in primary and secondary schools in Dubai. This has given her a unique skill set in terms of working collaboratively and instinctively in a coaching style, knowledge and skills which have been built on and refined through a series of ILM qualifications. As well as working with children, Virginia has also supported teaching colleagues, including middle leaders in education, with their wellbeing. She has a particular interest in developing Young Leaders and enjoys working with women who are also small business owners. Both of these areas present their own peculiar challenges, challenges which are of special relevance in the current economic and social environment.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Wellbeing coaching is a fresh approach to health improvement, enhancing motivation and commitment to healthy behaviours. This programme is for coaches who would like to develop their understanding and practical skills in coaching adults and young people to achieve their own wellbeing.


This ILM Recognised programme is run over 4 online workshops which are 4 hours long, each session is from 9am to 1pm. It will help you to empower clients with the knowledge, skills and confidence needed to make necessary lifestyle and behavioural changes to improve their health and quality of life.


The course covers key areas including:
Coaching for wellbeing models
Wellbeing coaching tools and strategies
Client wellbeing assessment
Wellbeing vision, planning & goals
Supporting clients' readiness for change


The training is held on Zoom and covers a mix of theory and practise, it is an interactive programme and we encourage the use of camera and headset.


Home Learning & Assignment
After each session you will be given a home learning task which takes approximately an hour to complete. Following the workshops, you are invited to complete a short assignment with the option between a theory or practical based piece. On successful completion of the assignment you will receive a Certificate from ILM to recognise your work.


If you would like to have a conversation about the programme please contact Amy (email: amy@britishschoolofcoaching.com or phone: 01744 605046) who would be happy to help.


This course is for you if you...
Are a coach
Have a passion for helping others
Are considering going into wellbeing/health coaching
As this programme is designed for coaches, a baseline of coaching knowledge is required and during the workshops you will be required to do coaching sessions.


Once you have booked
Please look out for the joining instructions which will be emailed to you 3 weeks prior to the programme, if you can't see the email please check your spam folder.


Feedback from BSC Learners
“The whole course was great, all of it was relevant, important and interesting… It was a real treat to be trained by someone so knowledgeable, professional and insightful as Brenda was.” Occupational Health Nurse Specialist, Oxford University, March 2016


"I really enjoyed the way the material was presented, there was rigour and depth of content along with lots of opportunities to practice. Brenda created a really supportive atmosphere which allowed everyone to be very open and honest. I feel that the wellbeing programme is a valuable addition to my other coaching qualifications, it has given me much more insight into the emotional impact behind goal setting which will be useful in my practice" Coach, October 2017


"The breadth and depth of tools, materials and concepts shared- just enough depth to provide understanding – but without spending too long on each. Great use of technology and online collaborative tool – for me as good as a classroom. Use of chat function was really good to provide record of conversation and to provide links." HR Business Partner, May 2020


"Really enjoyed the course, good mix of models, theory and time to work with others along with practicing some coaching. Ana is very passionate and knowledgeable on wellbeing coaching. Always engaging and approachable. Someone was always on hand to deal with any difficulties, especially when experiencing problems gaining access to the on-line Zoom room on the first session. Really enjoyed discovering the difficult models around wellbeing coaching. Gaining a reading list including youtube and weblinks to broader my knowledge on wellbeing." Manager & Leadership Coach, July 2020


Tutor Profile
Brenda McKay, Senior BSC Tutor, RN, DipN, MBA, ILM L7
As a previous Director of Clinical Programmes & Chief Nurse of Cromwell Hospital in London, Brenda has many years of experience in providing coaching as a fundamental solution to staff performance, collegiality, morale and support. She was a board member with responsibilities for 65% of a multidisciplinary and trans-cultural workforce which included senior clinical & non clinical managers, team leaders and staff.
She was responsible for setting strategic direction, ensuring management capacity and capability, to monitor and manage performance. In her capacity as senior tutor at BSC, she now uses these experiences and qualifications to deliver coaching and mentoring workshops as well as the Wellbeing Coaching Programmes.


O﻿r


Virginia Raymond, Senior BSC Tutor, ILM L7
Virginia’s background is in the Performing Arts, which included many years of teaching dance in education in primary and secondary schools in Dubai. This has given her a unique skill set in terms of working collaboratively and instinctively in a coaching style, knowledge and skills which have been built on and refined through a series of ILM qualifications. As well as working with children, Virginia has also supported teaching colleagues, including middle leaders in education, with their wellbeing. She has a particular interest in developing Young Leaders and enjoys working with women who are also small business owners. Both of these areas present their own peculiar challenges, challenges which are of special relevance in the current economic and social environment.



British School of Coaching

A short course in Wellbeing Coaching for individuals who would like to develop coaching skills to support others in improving their wellbeing.

Wellbeing Coaching Programme - ILM Recognised

GCSE Science

One to One tuition- Science-Primary

Maths

One to One tuition- Maths-Primary

One to One tuition- English-Primary

<p data-mce-fragment="1" style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(18, 18, 18, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE SUMMARY</strong>&nbsp;</p><p data-mce-fragment="1" style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Abrasive Wheels</strong></p><p data-mce-fragment="1" style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">Abrasive wheels can be dangerous if they are not used properly. This course provides an introduction to abrasive wheels and grinding operations, and explores how these operations can be carried out safely.</p><p data-mce-fragment="1" style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(18, 18, 18, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manual Handling</strong></p><p data-mce-fragment="1" style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">This course provides an introduction to manual handling; what it is; the injuries it can cause; and how these can be prevented. Safe handling techniques and best practices are shown, and interactive scenarios are used to demonstrate the real-life application of these techniques.</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(18, 18, 18, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Abrasive Wheels Course Details</strong></p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Define abrasive wheels</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain that the use of abrasive wheels is often regulated and identify an example</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain the basic composition of abrasive wheels and identify the key materials used</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Identify different types of abrasive wheels</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain the importance of using the correct clamping force during grinding operations</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Describe the procedure for changing cutting or grinding discs for angle grinders</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Identify the key hazards of grinding operations</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain the importance of safety during grinding operations and identify the key safety steps which should be taken</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain the safety checklist to be used during grinding operations</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain the importance of wearing the correct PPE during grinding operations</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Identify common problems encountered when using abrasive wheels</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&nbsp;</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manual Handling Course Details</strong></p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Describe and demonstrate how to carry out safe manual handling, including good handling technique</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Describe how to carry loads and put them down safely</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Describe how to conduct specific manual handling tasks</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain how to carry difficult loads</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain how to risk assess manual handling situations</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain the importance of using rest breaks</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Explain the term ergonomics and how it can affect manual handling tasks</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Identify an individual&rsquo;s manual handling capability</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Identify common manual handling injuries and their causes</p><p style="color: rgba(18, 18, 18, 0.75); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(18, 18, 18, 0.75);">&bull; Identify your employer&rsquo;s&nbsp;responsibilities for preventing manual handling injuries</p>

COURSE SUMMARY 
Abrasive Wheels
Abrasive wheels can be dangerous if they are not used properly. This course provides an introduction to abrasive wheels and grinding operations, and explores how these operations can be carried out safely.
Manual Handling
This course provides an introduction to manual handling; what it is; the injuries it can cause; and how these can be prevented. Safe handling techniques and best practices are shown, and interactive scenarios are used to demonstrate the real-life application of these techniques.
Abrasive Wheels Course Details
• Define abrasive wheels
• Explain that the use of abrasive wheels is often regulated and identify an example
• Explain the basic composition of abrasive wheels and identify the key materials used
• Identify different types of abrasive wheels
• Explain the importance of using the correct clamping force during grinding operations
• Describe the procedure for changing cutting or grinding discs for angle grinders
• Identify the key hazards of grinding operations
• Explain the importance of safety during grinding operations and identify the key safety steps which should be taken
• Explain the safety checklist to be used during grinding operations
• Explain the importance of wearing the correct PPE during grinding operations
• Identify common problems encountered when using abrasive wheels
 
Manual Handling Course Details
• Describe and demonstrate how to carry out safe manual handling, including good handling technique
• Describe how to carry loads and put them down safely
• Describe how to conduct specific manual handling tasks
• Explain how to carry difficult loads
• Explain how to risk assess manual handling situations
• Explain the importance of using rest breaks
• Explain the term ergonomics and how it can affect manual handling tasks
• Identify an individual’s manual handling capability
• Identify common manual handling injuries and their causes
• Identify your employer’s responsibilities for preventing manual handling injuries

Knight Training (UK) Ltd

IOSH

Do you want to be safe in your workplace.

Come and train with us at Knight Training and get your Manual Handling and Abrasive Wheels Course done today!

Manual Handling and Abrasive Wheels

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have an hour&#39;s consultation on Zoom with Rachel as a couple to discuss your coaching needs. In this first session, you will begin to talk about your relationship history and what you feel are your most pressing needs. Rachel will talk about her approach to coaching, how it differs from counselling, and the theoretical background to her coaching. You can explore together ways of working and agree a possible programme of coaching if you are ready. Even if you decide not to have any more coaching, this initial session will be very valuable in helping you clarify what you need. It could function as an annual MOT for your relationship - a treat to yourselves, to tune up and replenish!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The purpose of couples coaching is about working with you to</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; enhance your functioning relationship</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; reset your relationship and replace bad habits</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; change your perceptions of the relationship</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; set goals</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; identify possible obstacles</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; develop strategies to meet those goals</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; take part in activities to practise new skills and behaviours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; motivate yourselves and make you accountable for meetings those goals</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get to arrange a time for your consultation once you have completed your application form.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn more about what Rachel offers in coaching <a href="https://rachelnewdatingcoach.co.uk/coaching-for-couples/" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">here</a>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rachel coaches people from all backgrounds, sexual preferences, genders and ages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em id="isPasted" style="color: rgb(61, 61, 61); box-sizing: border-box;" fr-original-style=" color: rgb(61, 61, 61);">&ldquo;Coaching with Rachel has given us such a comfortable, safe space to explore our issues. She has given us the tools to start conversations we&rsquo;d never dreamt we could have, and tools to ensure they develop without conflict or escalation. Rachel has provided us with different ways of looking at situations, often that focus on positives we hadn&rsquo;t even noticed were there! Most importantly, Rachel has given us hope</em><span style="color: rgb(61, 61, 61); box-sizing: border-box;" fr-original-style="color: rgb(61, 61, 61);">&nbsp;</span><em style="color: rgb(61, 61, 61); box-sizing: border-box;" fr-original-style=" color: rgb(61, 61, 61);">for our relationship</em><span style="color: rgb(61, 61, 61); box-sizing: border-box;" fr-original-style="color: rgb(61, 61, 61);">.</span><em style="color: rgb(61, 61, 61); box-sizing: border-box;" fr-original-style=" color: rgb(61, 61, 61);">&ldquo;</em>
</p><p id="isPasted" style="color: rgb(61, 61, 61); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(61, 61, 61);">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">Rachel is a fantastic relationship coach: it wasn&rsquo;t easy convincing my long-term partner to give couples coaching a go after I felt we were stuck in some negative patterns, but she immediately struck the right chord with him and us. Her coaching has definitely benefited us, forcing us to reassess aspects of our relationship and create new, positive patterns. Of course it&rsquo;s difficult not to fall back into old patterns but now we can see them and often say &lsquo;Remember what Rachel said!</em>&rsquo;&rdquo;</p><p style="color: rgb(61, 61, 61); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(61, 61, 61);">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">Couples coaching with Rachel is a fun and effective way to reclaim and enhance your relationship! I wholeheartedly recommend it to all couples!</em>&rdquo;</p><p style="color: rgb(61, 61, 61); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(61, 61, 61);">Please note that the first exploratory session is &pound;70, and subsequent sessions are &pound;80 an hour.</p>

Please note that Rachel is currently operating a waitlist for couples coaching. Please sign up here.
Have an hour's consultation on Zoom with Rachel as a couple to discuss your coaching needs. In this first session, you will begin to talk about your relationship history and what you feel are your most pressing needs. Rachel will talk about her approach to coaching, how it differs from counselling, and the theoretical background to her coaching. You can explore together ways of working and agree a possible programme of coaching if you are ready. Even if you decide not to have any more coaching, this initial session will be very valuable in helping you clarify what you need. It could function as an annual MOT for your relationship - a treat to yourselves, to tune up and replenish!
The purpose of couples coaching is about working with you to
• enhance your functioning relationship
• reset your relationship and replace bad habits
• change your perceptions of the relationship
• set goals
• identify possible obstacles
• develop strategies to meet those goals
• take part in activities to practise new skills and behaviours
• motivate yourselves and make you accountable for meetings those goals
You will get to arrange a time for your consultation once you have completed your application form.
Learn more about what Rachel offers in coaching here.
Rachel coaches people from all backgrounds, sexual preferences, genders and ages.
“Coaching with Rachel has given us such a comfortable, safe space to explore our issues. She has given us the tools to start conversations we’d never dreamt we could have, and tools to ensure they develop without conflict or escalation. Rachel has provided us with different ways of looking at situations, often that focus on positives we hadn’t even noticed were there! Most importantly, Rachel has given us hope for our relationship.“
“Rachel is a fantastic relationship coach: it wasn’t easy convincing my long-term partner to give couples coaching a go after I felt we were stuck in some negative patterns, but she immediately struck the right chord with him and us. Her coaching has definitely benefited us, forcing us to reassess aspects of our relationship and create new, positive patterns. Of course it’s difficult not to fall back into old patterns but now we can see them and often say ‘Remember what Rachel said!’”
“Couples coaching with Rachel is a fun and effective way to reclaim and enhance your relationship! I wholeheartedly recommend it to all couples!”

Please note that Rachel is currently operating a waitlist. Please join it here.

Rachel New Dating and Relationships Coach

Couples Counselling

Enhance your relationship with practical, realistic, fun coaching from Rachel New.

Couples coaching session

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PLEASE Note:</strong> We are also able to deliver this course,<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> inhouse,</strong> as well as <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">classroom based</strong>, at a time and location to suit your needs.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 1 Day online workshop is designed around the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROUD Principle&reg;</strong> an innovative and powerful customer service model which builds into a set of key principles in achieving excellent customer service.&nbsp; Through its simplicity and ease of use it can create a unified customer-focused culture and philosophy within an organisation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal use.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROUD Principle&reg;</strong> instils positive behaviours and provides a simple framework to achieve a consistent, excellent customer service experience from start to finish.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the workshop, participants will:</p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Be able to engage professionally when speaking with customers</li>
<li fr-original-style="" style="box-sizing: border-box;">Develop skills in identifying a customers&rsquo; needs and handling their enquiries effectively</li>
<li fr-original-style="" style="box-sizing: border-box;">Learn to listen effectively, ask questions and summarise to respond fully to a customer request</li>
<li fr-original-style="" style="box-sizing: border-box;">Have a set of workable tools to utilise in their work</li>
<li fr-original-style="" style="box-sizing: border-box;">Feel confident in providing exceptional customer service.</li>
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Outline</p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Proud Principle&reg; &ndash; Customer Excellence Service Model<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Overview of the model</li>
<li fr-original-style="" style="box-sizing: border-box;">Defining the Customer <br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Internal / External</li>
<li fr-original-style="" style="box-sizing: border-box;">First impressions count:<br fr-original-style="" style="box-sizing: border-box;">&nbsp; &nbsp; - projecting the right image (language, voice and non-verbal messages)<br fr-original-style="" style="box-sizing: border-box;">&nbsp; &nbsp; - building and maintaining rapport</li>
<li fr-original-style="" style="box-sizing: border-box;">Understanding the importance of Perception &amp; Expectation</li>
<li fr-original-style="" style="box-sizing: border-box;">Developing key interpersonal skills in customer service<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Active Listening &amp; Using Powerful questions</li>
<li fr-original-style="" style="box-sizing: border-box;">Proud Principle&reg; &ndash; Customer Excellence Service Model<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Using the PROUD Principle&reg;</li>
<li fr-original-style="" style="box-sizing: border-box;">How to handle difficult customers</li>
<li fr-original-style="" style="box-sizing: border-box;">Dealing with challenging requests</li>
<li fr-original-style="" style="box-sizing: border-box;">Embedding a PROUD Principle&reg; Customer culture in the organisation</li>
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course start: 9.00 am - Log-on, admin, introductions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course Finish: 3.30pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There will be frequent rest/comfort breaks interspersed throughout the workshop.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><ul fr-original-style="" style="box-sizing: border-box;">
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px;">Delivery:</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor led, highly interactive, engaging content utilising online applications and tools with active slides, interactive whiteboards and breakout rooms. We use online exercises, case-studies, practical examples, and associated video clips; as well as faciliated group discussions around the topic areas to ensure learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; background-color: transparent; font-size: 14px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px; background-color: transparent; font-size: 14px;">Fees include:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px;">Electronic (pdf) copies of all Slides, Manual.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">&#39;Certificate of&nbsp;</span><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">Attendance</span><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">&#39; signed, PMR Training and Development Ltd</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

PLEASE Note: We are also able to deliver this course, inhouse, as well as classroom based, at a time and location to suit your needs.
This 1 Day online workshop is designed around the PROUD Principle® an innovative and powerful customer service model which builds into a set of key principles in achieving excellent customer service. Through its simplicity and ease of use it can create a unified customer-focused culture and philosophy within an organisation.
It can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal use.
The PROUD Principle® instils positive behaviours and provides a simple framework to achieve a consistent, excellent customer service experience from start to finish.
By the end of the workshop, participants will:
Be able to engage professionally when speaking with customers
Develop skills in identifying a customers’ needs and handling their enquiries effectively
Learn to listen effectively, ask questions and summarise to respond fully to a customer request
Have a set of workable tools to utilise in their work
Feel confident in providing exceptional customer service.
Outline
Proud Principle® – Customer Excellence Service Model
 - Overview of the model
Defining the Customer 
 - Internal / External
First impressions count:
 - projecting the right image (language, voice and non-verbal messages)
 - building and maintaining rapport
Understanding the importance of Perception & Expectation
Developing key interpersonal skills in customer service
 - Active Listening & Using Powerful questions
Proud Principle® – Customer Excellence Service Model
 - Using the PROUD Principle®
How to handle difficult customers
Dealing with challenging requests
Embedding a PROUD Principle® Customer culture in the organisation
Course start: 9.00 am - Log-on, admin, introductions.
Course Finish: 3.30pm
 
There will be frequent rest/comfort breaks interspersed throughout the workshop.


Delivery:
Tutor led, highly interactive, engaging content utilising online applications and tools with active slides, interactive whiteboards and breakout rooms. We use online exercises, case-studies, practical examples, and associated video clips; as well as facilitated group discussions around the topic areas to ensure learning.
 
Fees include:
Electronic (pdf) copies of all Slides, Manual.
'Certificate of Attendance' signed, PMR Training and Development Ltd
 
 

PMR Training and Development Ltd

Customer Experience

Customer Care

Customer Service

Customer Relations

Customer Success (CS)

Customer Relationship Management

Customer Experience Management

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

 Achieving Customer Service Excellence - PROUD Principle® (Online)

General admission

<p data-key="32" fr-original-style="" id="isPasted" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span data-key="33" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="33:0" fr-original-style="" style="box-sizing: border-box;">This&nbsp;</span><span data-offset-key="33:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Inner Child Healing</strong></span><span data-offset-key="33:2" fr-original-style="" style="box-sizing: border-box;">&nbsp;course is designed to help you to connect with your inner child, understand their pain and how this affects your behaviour and relationships day to day. It is a course that supports in the development of a better relationship with ourselves and others, promoting self esteem and radical love and acceptance towards ourselves, which ultimately</span><span data-offset-key="33:3" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><span data-offset-key="33:4" fr-original-style="" style="box-sizing: border-box;">improves our emotional wellbeing.&nbsp;</span></span></p><p data-key="38" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span data-key="39" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="39:0" fr-original-style="" style="box-sizing: border-box;">We all have an inner child, it is the part of us that feels vulnerable, defensive and wounded. Our inner child simply wants to be loved, be seen and heard, be creative and play but is so often ignored and supressed. The inner child also has a habit of taking the drivers seat in situations that require the adult and not the child! Ever completely lost your cool over something fairly minor? Made a decision and regretted it afterwards? Acted out of fear rather than courage? Are you unable to communicate your feelings, needs and boundaries in your core relationships? Are you a people pleaser? Are you afraid to be alone? &nbsp;Have you lost your creativity because your internal voice tells you that you just aren&#39;t good enough or that it&#39;s silly or a waste of time? These are just a few of the issues that are associated with childhood wounds.&nbsp;</span></span></p><p data-key="40" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span data-key="41" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="41:0" fr-original-style="" style="box-sizing: border-box;">Inner child healing is a powerful modality when it comes to healing childhood wounds and learning to re-parent ourselves. Through inner child healing we are able to re-frame our childhood experiences, fully acknowledge and grieve for the experiences we had, and learn to change our habits and behaviours that have developed from our childhood pain. We often see the statement &#39;you just have to love yourself more&#39; and this is&nbsp;</span><span data-offset-key="41:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">HOW&nbsp;</strong></span><span data-offset-key="41:2" fr-original-style="" style="box-sizing: border-box;">we do it. We spend our whole lives wanting to be saved, but what if you could&nbsp;</span><span data-offset-key="41:3" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">be your own hero?&nbsp;</strong></span></span></p><p data-key="45" fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span data-key="46" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="46:0" fr-original-style="" style="box-sizing: border-box;">This course is delivered in 6 weekly 2 hour sessions via zoom. The group will be limited to a maximum of 12 participants to ensure a safe and intimate journey. Over the 6 weeks we will look at:&nbsp;</span></span></p><ul data-key="47" fr-original-style="" style="box-sizing: border-box;"><li data-key="48" fr-original-style="" style="box-sizing: border-box;"><span data-key="49" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="49:0" fr-original-style="" style="box-sizing: border-box;">Meeting the inner child&nbsp;</span></span></li><li data-key="50" fr-original-style="" style="box-sizing: border-box;"><span data-key="51" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="51:0" fr-original-style="" style="box-sizing: border-box;">Getting to know the inner child&nbsp;</span></span></li><li data-key="52" fr-original-style="" style="box-sizing: border-box;"><span data-key="53" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="53:0" fr-original-style="" style="box-sizing: border-box;">Recognising the inner child&nbsp;</span></span></li><li data-key="54" fr-original-style="" style="box-sizing: border-box;"><span data-key="55" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="55:0" fr-original-style="" style="box-sizing: border-box;">Parenting the inner child&nbsp;</span></span></li><li data-key="56" fr-original-style="" style="box-sizing: border-box;"><span data-key="57" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="57:0" fr-original-style="" style="box-sizing: border-box;">Building a relationship between the inner child and adult&nbsp;</span></span></li><li data-key="58" fr-original-style="" style="box-sizing: border-box;"><span data-key="59" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="59:0" fr-original-style="" style="box-sizing: border-box;">Empowering the inner child&nbsp;</span></span></li></ul><p data-key="60" data-slate-fragment="%7B%22object%22%3A%22document%22%2C%22data%22%3A%7B%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22This%20%22%2C%22marks%22%3A%5B%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22Inner%20Child%20Healing%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%20course%20is%20designed%20to%20help%20you%20to%20connect%20with%20your%20inner%20child%2C%20understand%20their%20pain%20and%20how%20this%20affects%20your%20behaviour%20and%20relationships%20day%20to%20day.%20It%20is%20a%20course%20that%20supports%20in%20the%20development%20of%20a%20better%20relationship%20with%20ourselves%20and%20others%2C%20promoting%20self%20esteem%20and%20radical%20love%20and%20acceptance%20towards%20ourselves%2C%20which%20ultimately%22%2C%22marks%22%3A%5B%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%20%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22improves%20our%20emotional%20wellbeing.%20%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22We%20all%20have%20an%20inner%20child%2C%20it%20is%20the%20part%20of%20us%20that%20feels%20vulnerable%2C%20defensive%20and%20wounded.%20Our%20inner%20child%20simply%20wants%20to%20be%20loved%2C%20be%20seen%20and%20heard%2C%20be%20creative%20and%20play%20but%20is%20so%20often%20ignored%20and%20supressed.%20The%20inner%20child%20also%20has%20a%20habit%20of%20taking%20the%20drivers%20seat%20in%20situations%20that%20require%20the%20adult%20and%20not%20the%20child!%20Ever%20completely%20lost%20your%20cool%20over%20something%20fairly%20minor%3F%20Made%20a%20decision%20and%20regretted%20it%20afterwards%3F%20Acted%20out%20of%20fear%20rather%20than%20courage%3F%20Are%20you%20unable%20to%20communicate%20your%20feelings%2C%20needs%20and%20boundaries%20in%20your%20core%20relationships%3F%20Are%20you%20a%20people%20pleaser%3F%20Are%20you%20afraid%20to%20be%20alone%3F%20%20Have%20you%20lost%20your%20creativity%20because%20your%20internal%20voice%20tells%20you%20that%20you%20just%20aren't%20good%20enough%20or%20that%20it's%20silly%20or%20a%20waste%20of%20time%3F%20These%20are%20just%20a%20few%20of%20the%20issues%20that%20are%20associated%20with%20childhood%20wounds.%20%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22Inner%20child%20healing%20is%20a%20powerful%20modality%20when%20it%20comes%20to%20healing%20childhood%20wounds%20and%20learning%20to%20re-parent%20ourselves.%20Through%20inner%20child%20healing%20we%20are%20able%20to%20re-frame%20our%20childhood%20experiences%2C%20fully%20acknowledge%20and%20grieve%20for%20the%20experiences%20we%20had%2C%20and%20learn%20to%20change%20our%20habits%20and%20behaviours%20that%20have%20developed%20from%20our%20childhood%20pain.%20We%20often%20see%20the%20statement%20'you%20just%20have%20to%20love%20yourself%20more'%20and%20this%20is%20%22%2C%22marks%22%3A%5B%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22HOW%20%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22we%20do%20it.%20We%20spend%20our%20whole%20lives%20wanting%20to%20be%20saved%2C%20but%20what%20if%20you%20could%20%22%2C%22marks%22%3A%5B%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22be%20your%20own%20hero%3F%20%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22This%20course%20is%20delivered%20in%206%20weekly%202%20hour%20sessions%20via%20zoom.%20The%20group%20will%20be%20limited%20to%20a%20maximum%20of%2012%20participants%20to%20ensure%20a%20safe%20and%20intimate%20journey.%20Over%20the%206%20weeks%20we%20will%20look%20at%3A%20%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22bulleted-list%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22block%22%2C%22type%22%3A%22list-item%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%2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fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span data-key="61" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="61:0" fr-original-style="" style="box-sizing: border-box;">The sessions will include guided meditations, creative activities and discussions. You are invited to share your experiences with the group and as such respect and confidentiality for the group must be adhered to. Also there is no expectation for anyone to share anything with anyone. Please note that this work can bring up old memories, which can also bring up old feelings. You will need to assess your suitability to participate in a course that can bring up difficult feelings and your ability to work through these. As such if you feel you would need some professional support such as a counsellor or therapist to support you through this process, it would be advisable to discuss with them prior to booking onto this course. It is also important to let your loved ones know that you will be participating in this course and how it may affect you so they can provide support and understanding at this time.&nbsp;</span></span></p>

This Inner Child Healing course is designed to help you to connect with your inner child, understand their pain and how this affects your behaviour and relationships day to day. It is a course that supports in the development of a better relationship with ourselves and others, promoting self esteem and radical love and acceptance towards ourselves, which ultimately improves our emotional wellbeing. 
We all have an inner child, it is the part of us that feels vulnerable, defensive and wounded. Our inner child simply wants to be loved, be seen and heard, be creative and play but is so often ignored and supressed. The inner child also has a habit of taking the drivers seat in situations that require the adult and not the child! Ever completely lost your cool over something fairly minor? Made a decision and regretted it afterwards? Acted out of fear rather than courage? Are you unable to communicate your feelings, needs and boundaries in your core relationships? Are you a people pleaser? Are you afraid to be alone? Have you lost your creativity because your internal voice tells you that you just aren't good enough or that it's silly or a waste of time? These are just a few of the issues that are associated with childhood wounds. 
Inner child healing is a powerful modality when it comes to healing childhood wounds and learning to re-parent ourselves. Through inner child healing we are able to re-frame our childhood experiences, fully acknowledge and grieve for the experiences we had, and learn to change our habits and behaviours that have developed from our childhood pain. We often see the statement 'you just have to love yourself more' and this is HOW we do it. We spend our whole lives wanting to be saved, but what if you could be your own hero? 
This course is delivered in 6 weekly 2 hour sessions via zoom. The group will be limited to a maximum of 12 participants to ensure a safe and intimate journey. Over the 6 weeks we will look at: 
Meeting the inner child
Getting to know the inner child
Recognising the inner child
Parenting the inner child
Building a relationship between the inner child and adult
Empowering the inner child
The sessions will include guided meditations, creative activities and discussions. You are invited to share your experiences with the group and as such respect and confidentiality for the group must be adhered to. Also there is no expectation for anyone to share anything with anyone. Please note that this work can bring up old memories, which can also bring up old feelings. You will need to assess your suitability to participate in a course that can bring up difficult feelings and your ability to work through these. As such if you feel you would need some professional support such as a counsellor or therapist to support you through this process, it would be advisable to discuss with them prior to booking onto this course. It is also important to let your loved ones know that you will be participating in this course and how it may affect you so they can provide support and understanding at this time. 

The Innocence Guru

Health & Wellbeing

Mental Health

Meditation

A 6-week inner child healing course to help you to improve your mental health and wellbeing by understanding your childhood experiences and the beliefs and limitations these may have created in your present-day life. An introduction to connecting with your inner child, developing a relationship with them, learning how to parent them, protect them and empower them. This will enable you to understand your feelings, needs and boundaries and give you a set of tools to develop acceptance, love and compassion for yourself. 

Inner Child Healing course 

This eLearning programme is accompanied by synchronised training Live on Zoom on the 15th and 16th of March 2025. 
In this workshop, we focus on how hypnotherapy provides comprehensive support tailored to women's unique needs. Specifically, in the realm of natural fertility, hypnotherapy addresses anxiety and promotes emotional well-being, potentially enhancing the chances of conception. Join us as we delve into the transformative power of hypnotherapy in promoting women's health and well-being at every stage of life.
We also focus on using hypnotherapy to manage peri and post menopausal symptoms and promote emotional balance. We'll explore how hypnotherapy harnesses the mind-body connection to address challenges such as hot flashes and insomnia. Through practical techniques and empowering insights, participants will learn to navigate menopause with greater ease and vitality, fostering overall women's health and empowerment. Discover the transformative potential of hypnotherapy in embracing this stage of life with confidence and well-being.
You'll learn how hypnotherapy provides holistic support by targeting menstrual cycle difficulties. Through relaxation techniques and stress reduction methods, hypnotherapy offers effective relief from stress and pain associated with the menstrual cycle. Don't miss this opportunity to empower yourself with tools to enhance your well-being and experience greater comfort throughout your menstrual cycle journey.

The Northern College Of Clinical Hypnotherapy

Fertility

Menopause

Join our eLearning program with live Zoom training on March 15th and 16th, 2025, to explore how hypnotherapy supports women's health. This workshop focuses on natural fertility, menopause management, and menstrual cycle relief. Learn techniques to reduce anxiety, alleviate symptoms like hot flashes and insomnia, and promote emotional well-being. Empower yourself with holistic tools for enhanced vitality at every stage of life.

Woman's Wellbeing Weekend Workshop

Hypnotherapy and Tribe community discount 

Southend on Sea

Droitwich Spa

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Bingley

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Lincoln

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/72a25245-9100-48ee-935a-ee2add5a76c4/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">Every year, organisations spend billions on strategy creation&mdash;and more than 80% of those strategies fail. FranklinCovey&rsquo;s </span><em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 Disciplines of Execution</em><sup style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">&reg;</sup>&nbsp;<em fr-original-style="" style="box-sizing: border-box;">(4DX)</em> methodology provides the framework for <span style="caret-color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style="caret-color: rgb(16, 24, 32);">organisations</span>&nbsp;seeking to increase strategic execution by creating a culture of high performance.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><em fr-original-style="" style="box-sizing: border-box;">Discipline 1: Focus on the Wildly Important</em></span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">focus.</em>&nbsp;Exceptional execution starts with narrowing the focus&mdash;clearly identifying what must be done. Otherwise, nothing else you achieve really matters much.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 2: Act on the Lead Measures</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">leverage</em>. 80% of your results will come from 20% of your activities; are you focusing on the right ones? Discipline 2 is based on the principle that not all actions are created equal. Identify and act on the activities with the highest leverage.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 3: Keep a Compelling Scoreboard</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">engagement</em>. People and teams play differently when they are keeping score, and the right kind of scoreboards motivate the players to win.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 4: Create a Cadence of Accountability</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">accountability</em>. Each team engages in a simple weekly process that highlights successes, analyses failures, and course-corrects as necessary, creating the ultimate performance-management system.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">The Noble Experience </span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This autumn we&#39;re road testing the 4DX methodology with members of the NLG and their teams from within the Poultry business unit. Real life successes, realistic roadblocks and issues, and a genuine appraisal of the outcomes, will all be shared with participants at the 2024 4DX sessions, as we strive to learn the best practices that enable us to go beyond a good strategy, to achieving great levels of execution!</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery of the 4DX sessions</strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 NLG groups will attend a one-day, in person module, where we&#39;ll share the 4DX methodology with you and hear directly from Richard Wood, MD of the Poultry business, as to how the approach has helped him and his team to delivery their objectives.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/7f22d13e-e7fe-43bb-ad22-a5dbd09dcb21/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p>

What important conversations are your team members avoiding?

Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust.
But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise.
Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue.
Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics.


Who Should Attend?
This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue.
We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon.
In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by:
Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation
Responding to emotional reactions using the skills:
Pause, Don’t Panic
Observe, Don’t Judge
Ask, Don’t Assume
Outcomes
This module will help participants:
Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs.
Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track.
Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.






Noble Foods

Navigating Difficult Conversations: Turn Tension Into Progress™

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.
Friday peer supervision and practice:* 
Join Zoom Meeting
https://us02web.zoom.us/j/82126559112?pwd=lOsloH5uxTEfYswtgAW0sRzCXg2iv0.1
Meeting ID: 821 2655 9112
Passcode: 086596

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

Sanity is privileged over insanity, which is stigmatized. A therapoet views differences without hierarchy, valuing each unique expression.
We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy.
This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences.


Difference - between Prof. Ernesto Spinelli and Dr. Todd DuBose
"Sanity and insanity have been situated in relation to each other on a hierarchical scale that privileges sanity over, beyond, above, and more than its “less than” subjugated copy, insanity. Framed in this way, insanity can only be stigmatized, devalued and pathologized, while sanity is that to which we are to strive, uphold, and genuflect. The therapoet as a phenomenological hermeneutic horizontalizes a spectrum of “sayings of suffering souls”, or “befallings”, which is the originally meaning of “symptom”, not as a pathogen to be excised. Countering supremacist hierarchies of sanity/insanity, or health/illness, the therapoet sees difference, not as deficient, but just different, anew, and not in relation to any centric norm, but just to other differences. The relation to other differences is a relative gradation, whose incomparability resists any kind of nothing-but-ism any more than a fish can be said to be nothing but a squirrel with fins, or dirt as nothing but dry water. The therapoet, therefore, attends to each showing or saying of the suffering soul, sufficient in itself, as it is, in its own way of presencing, by being with it, letting it be, without why.”
Dr. Todd DuBose.


Dr. Todd DuBose is a world-renowned, Distinguished Full Professor at The Chicago School’s College of Professional Psychology. He teaches philosophical foundations of practices of care, ethics, loss and mourning, psychology and spirituality, psychopathology, among other courses, all from a human science perspective, and with a particular focus on therapoetic care. He is a licensed psychologist, supervisor, consultant, and former chaplain, with over thirty-five years of experience. He holds degrees in continental and comparative philosophy of religion and existential-hermeneutical-phenomenological human science clinical psychology and integrates these approaches as a way of caring for such experiences as the impossible (no way out, boundary or limited situations), extreme experiences (such as psychosis, nihilism, suicidal and homicidal ideation), and the taboo (the places no one wants to go: the unwanted and unacceptable, unsayable, unforgiveable, forbidden, and irreverent). He regularly presents workshops in several international venues such as the Circulo de Estudios en Psicoterapia Existential, in Mexico City, Mexico, the Zhi Mian International Institute of Existential-Humanistic Psychology in Dali, China, and the Centre for Existential Practice in Melbourne, Australia. He is widely published and has written on caring for others in very difficult situations including traumatic loss, surviving the COVID-19 pandemic, and meaninglessness. He has also written a short dialogue with Miles Groth, edited by Loray Daws, called, Dialogues on The Soul of Existential Therapy, published by The Society for Existential Analysis. Most of all, he considers himself simply a fellow human being.


Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels.


Date and Time: Saturday 22 March from 2 pm to 3 pm – (UK time)
Individual Dialogue Fee: £70
Venue: Online Zoom
FULL PROGRAMME 2025:
25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy
22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli
22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli
12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli
3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli
21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli
19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli
25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli
15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli
13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli


Read the full programme here >
Course Organised by:




Therapy Harley Street

Existential Dialogue 2025: "Difference" with Dr. Todd DuBose

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An online free Masterclass with Nicola Askham (</strong><span id="isPasted" style="color: rgb(16, 24, 64); box-sizing: border-box;" fr-original-style="color: rgb(16, 24, 64);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Data Governance Coach) and Alex Leigh on Building the Case for Data Governance.&nbsp;</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(23, 43, 77); box-sizing: border-box;" fr-original-style="color: rgb(23, 43, 77);">Making the case for Data Governance can be extremely hard. For many reasons, the most important of which we&#39;ll explain in this masterclass. Once we understand why it is so difficult, we can devise strategies to engage our senior leadership in a way that locks in their success with managing data as an asset. Join Alex and Nicola for this free masterclass as they explore how to build a successful Data Governance business case.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(23, 43, 77); box-sizing: border-box;" fr-original-style="color: rgb(23, 43, 77);">
</span></p>

An online free Masterclass with Nicola Askham (The Data Governance Coach) and Rob Saundby on Enterprise AI-Ready Data. 
As AI becomes increasingly ubiquitous in large organisations, data leaders must demonstrate that corporate data is fit for AI initiatives. But there are important differences between the traditional view of "high-quality data" and the requirement for machine-readable data for ML models, including LLMs and AI Agents. This presentation explores some of these differences and how they may be overcome.



The Data Governance Coach 

Data Management

Building the Case for Data Governance Masterclass with Nicola Askham (The Data Governance Coach) and Alex Leigh 

What is Enterprise AI-ready data?

Loughborough

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			<p>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.</p>
			<div><i></i> 2 x 180mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.<br /></span></h4>
<h4><span>We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.<br /></span></h4>
<h4><span>We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.<br /></span></h4>
<h4><span>&gt;We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study. <br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of the session Participants will be able to:</h3>
<ul>
<li>Define what a Difficult Conversation is.</li>
<li>Describe the benefits of having these conversations and why we often avoid them.</li>
<li>Explain what they can do to prepare for a Difficult Conversation.</li>
<li>List the different stages in the Difficult Conversation process.</li>
<li>Demonstrate their ability to open a Difficult Conversation in a role play situation.</li>
</ul>
<p></p>

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
2 x 180mins £445.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.
We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.
>We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study.
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT
 

Modules/Lessons

By the end of the session Participants will be able to:
Define what a Difficult Conversation is.
Describe the benefits of having these conversations and why we often avoid them.
Explain what they can do to prepare for a Difficult Conversation.
List the different stages in the Difficult Conversation process.
Demonstrate their ability to open a Difficult Conversation in a role play situation.


Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations

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			<h2>Description</h2>		</div>
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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Understand the circumstances that lead to difficult conversations.</span>
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										<span>Learn ways of handling difficult conversations.</span>
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										<span>Understand how to use empathy to facilitate a conversation.</span>
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										<span>Ask open and supportive questions.</span>
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										<span>Use tone and body language to great effect.</span>
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										<span>Handle challenges whilst remaining calm.</span>
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										<span>Learn how to reach an agreement and close the conversation gracefully.</span>
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										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
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										<span>High-quality e-learning content. </span>
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										<span>Course completion certificate.</span>
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										<span>Learn practical ways of handling difficult conversations.</span>
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										<span>Recognize the warning signs of impending aggression.</span>
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										<span>Communicate effectively in order to build stronger relationships and better outcomes.</span>
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										<span>Perfect course for managers who are responsible to help every team member improve.</span>
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                                <h2>Course Curriculum</h2>
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<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
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					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
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					<td colspan="4"><strong>Difficult Conversations</strong></td>
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					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
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					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
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					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
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					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
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					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
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					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
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					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
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					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
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					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
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					<td colspan="4"><strong>Conclusions</strong></td>
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					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
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					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
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					<td colspan="4"><strong>Mock Exam</strong></td>
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					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Final Exam</strong></td>
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					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Order Your Certificate</strong></td>
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					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
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Description
The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.
Learning outcome
Understand the circumstances that lead to difficult conversations.
Learn ways of handling difficult conversations.
Understand how to use empathy to facilitate a conversation.
Ask open and supportive questions.
Use tone and body language to great effect.
Handle challenges whilst remaining calm.
Learn how to reach an agreement and close the conversation gracefully.
Requirements
Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course.
Why should I take this course?
High-quality e-learning content.
Course completion certificate.
Learn practical ways of handling difficult conversations.
Recognize the warning signs of impending aggression.
Communicate effectively in order to build stronger relationships and better outcomes.
Perfect course for managers who are responsible to help every team member improve.
Course Curriculum
Introduction			
▶	Introduction - Welcome from Alan Stevens	FREE	🕐 00:02:00
Difficult Conversations			
▶	Why Are Some Conversations Difficult?	🕐 00:02:00
▶	Preparation	🕐 00:02:00
▶	Set-Up and Room Layout	🕐 00:03:00
▶	How to Start the Conversation	🕐 00:02:00
▶	Active Listening and Responding	🕐 00:02:00
▶	Ask Open and Supportive Questions	🕐 00:02:00
▶	Focus on Facts, Not Personalities	🕐 00:01:00
▶	Use of Tone and Body Language	🕐 00:02:00
▶	Exploring Alternative Solutions	🕐 00:01:00
▶	Handling Challenge	🕐 00:03:00
▶	How to Close a Difficult Conversation	🕐 00:02:00
Conclusions			
▶	Summary - What We've Covered	🕐 00:01:00
▶	Thank You and Next Steps	🕐 00:01:00
Mock Exam			
	Mock Exam - Managing Difficult Conversations	🕐 00:20:00
Final Exam			
	Final Exam - Managing Difficult Conversations	🕐 00:20:00
Order Your Certificate			
	Order Your Certificate	🕐 00:00:00

Skill Up

Online Course Marketing

Meeting Skills

Master Your Emotions

Counselling Skills

Dealing With Difficult Customers

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

Master plant tinctures are sacred, natural extracts derived from powerful Amazonian plants, each carrying unique healing properties. 

Used traditionally in shamanic practices, these tinctures provide a gentle, yet profound way to heal, release emotional blockages, and restore physical vitality. 

When you purchase these tinctures, you're contributing to the preservation of indigenous traditions as the Medicine Woman who makes them donates 50% of the proceeds to the Shipibo community in Iquitos, the true guardians of these medicines. 

The medicine women who makes them, fasts for 2 days before preparing them to ensure there is no external energy influencing the tinctures. The tinctures are also buried with the plant they are made from for 2 weeks to help strengthen their essence. 

Instructions:
1. Dosage & Absorption
Empty Stomach for Optimal Absorption: Take your tincture on an empty stomach, ideally at least 30 minutes before eating or 2 hours after your last meal. This enhances absorption and allows the plant’s energy to work more directly.
Sublingual Method (Under the Tongue): Place the recommended number of drops directly under your tongue and hold them there for about 1-2 minutes before swallowing. This method allows the plant’s essence to enter your bloodstream more quickly and efficiently.
Swallowing & Following with Water: If needed, you can follow with a sip of water or herbal tea, but avoid strong flavours that might interfere with the plant’s subtle energy.
2. Dietary Considerations
Avoid heavy, overly processed, or highly stimulating foods (e.g., caffeine, sugar, alcohol, or spicy foods) before and after taking the tincture, as they may interfere with the plant’s effects.
Simple, grounding meals such as lightly cooked vegetables, whole grains, and herbal teas, support a clearer connection to the plant.
If fasting or eating lightly while working with the tincture, listen to your body’s signals and adjust as needed.
3. Setting an Intention
Focused Approach: Working with one plant tincture for 1-2 weeks with a clear intention allows for a deeper relationship with the plant’s wisdom. Reflect on what you’re calling in whether it’s emotional healing, clarity, protection, or insight.
Intuitive Use: While structured use can be powerful, you can also work with the tincture as needed, trusting your intuition to guide you. It is safe for daily use if you feel called to it.
Journaling & Reflection: Keeping a small journal can help you track any insights, shifts, or emotions that arise during your work with the plant.
4. Adapting the Experience to You
There’s no rigid rule - some people benefit from structured, intentional work, while others find a more fluid, intuitive approach works best.
Pay attention to how your body, emotions, and energy respond. If you feel resistance or discomfort, pause and reflect on what the plant might be showing you.
Trust your own process and know that the relationship with plant medicine is deeply personal.
By approaching master plant tinctures with respect, presence, and openness, you can allow their wisdom to guide you in a way that best serves your journey. 🌿✨

Delivery
All prices include postage packaging and UK delivery and will be shipped once back I'm back in the UK. Please provide your address when you order. 

Expected delivery date: April 16th-18th 2025. 

AVAILABLE TINCTURES: 
(NB: This is the up to date list and has changed since last year - no other tinctures are available at present.) 

Noya Rao - Noya Rao, known as the Tree of Light or Flying Tree, is a revered master plant that guides us toward balance, harmony, and profound self-awareness. It illuminates the path to inner truth, helping us gain clarity, insight, and a deeper understanding of ourselves and the world around us. By working with this plant, we can develop a more organised and focused mind, sharpening our ability to discern what is real versus what is illusion. Noya Rao is known to activate intuitive capacities, expanding our awareness beyond habitual patterns and revealing unconscious assumptions that shape our perceptions of reality. By bringing these hidden beliefs to light, it empowers us to release limiting perspectives, build courage, and shift our worldview. This process of self-discovery is often accompanied by a sense of lightness, mental sharpness, and alignment with our highest truth. On a spiritual level, Noya Rao is often associated with dreamwork, lucid visioning, and profound states of meditation. It is said to help practitioners connect with the higher realms of consciousness, serving as a bridge between the material and spiritual worlds. By working with this master plant, we are invited to step into a state of greater alignment, authenticity, and wisdom, deepening our journey of transformation.
Chullachaqui - Cordia alliodora
Chullachaqui is a powerful plant ally with deep spiritual intelligence, offering a direct connection to the wisdom of the ancient forest. It is regarded as a guardian and protector, working as a bridge between human consciousness and the vast network of master plant spirits. This great tree is known for its ability to ground and stabilise the mind, making it particularly beneficial for those who experience anxiety, mental restlessness, or a sense of disconnection. Chullachaqui's energy brings the body into deep union with nature, helping to root scattered thoughts and emotions so that we can feel more centered, clear, and present. By settling the nervous system, it allows for a profound sense of calm and balance. Spiritually, Chullachaqui is said to open doorways to the wisdom of other master plants, making it a valuable ally for those working deeply with plant medicine. It enhances receptivity to the teachings of the forest and allows for a more harmonious exchange of knowledge between the plant world and the human spirit. This plant teaches respect, patience, and trust, reminding us that true wisdom is revealed through direct experience and deep listening.
Chiric Sanango Flower - Brunfelsia grandiflora
A powerful Master Plant and member of the nightshade family. The name Chiric means "cold," as this plant is traditionally used to remove cold from the bones, warming the body and relieving tension. It is commonly worked with to treat fevers, alleviate arthritis pain, and enhance circulation, while also being known to increase libido by stimulating vitality and flow. On a deeper level, Chiric Sanango penetrates the nervous and muscular systems, aligning the body's core structure and releasing stored tension. It works directly on the brain and neural pathways, facilitating a kind of neural reset that can promote mental clarity, emotional resilience, and a renewed sense of balance.
Bobinsana Flower - Calliandra Angustifolia
Bobinsana is known as a gentle spirit who heals and opens the heart. Deeply connected to the energies of love, compassion, and emotional resilience, she helps dissolve emotional barriers, fostering greater empathy and deeper connections with oneself, others, and the natural world. Working with Bobinsana can bring heightened clarity, emotional balance, and an expanded sense of oneness, allowing unconditional love to flow more freely. Often associated with lucid and vividly colorful dreams, Bobinsana is known to communicate through the dream space, offering guidance, insights, and emotional healing. She enhances intuition, focus, and spiritual clarity, making her a powerful ally for meditation, inner work, and creative exploration.
Marosa – Mauritia flexuosa
Marosa is a master plant known for awakening deep self-love, beauty, and emotional sensitivity. She works on the heart, softening emotional walls and helping us to reconnect with our vulnerability. Marosa teaches us to embrace love without fear, whether it be romantic, self-love, or universal love, helping us open to deeper relationships while maintaining healthy boundaries.
On an energetic level, she harmonises feminine energy, fostering grace, sensuality, and magnetic presence. She is often used to heal wounds from past relationships, dissolve patterns of unworthiness, and enhance our ability to both give and receive love. Marosa also connects us with our inner beauty, restoring confidence and self-worth. Physically, Marosa has purifying properties, supporting the skin, reproductive system, and circulation. She helps to bring lightness to the body, washing away stagnant energy and emotional burdens that weigh us down.
Achiote - Bixa Orellana 
Achiote, also known as Annatto, is a sacred tree revered for its protective, grounding, and cleansing properties. Traditionally used by Indigenous communities, it is believed to create an energetic shield, guarding against negative influences and psychic disturbances. By clearing energetic noise, Achiote helps strengthen intuition, inner guidance, and connection to ancestral wisdom. It is particularly grounding, offering emotional stability and resilience during times of upheaval. Used in shamanic rituals for protection and purification, Achiote’s bright red pigment has been applied to the body as a form of energetic armor. It is also associated with the heart chakra, supporting emotional balance and strengthening personal boundaries. 
Piñon Colorado - Jatropha Gossypiifolia
Piñon Colorado is a potent master plant known for its ability to release heavy energies from the body, clearing stagnation from the organs and energetic field. Traditionally used to purge old memories, emotional blockages, and dense vibrations, it works on a subtle yet powerful level, helping to restore balance and lightness. Beyond its cleansing properties, Piñon Colorado is also revered for its protective qualities, often used to shield against negative influences, energetic damage, and the evil eye. Many turn to this plant for spiritual fortification, creating a barrier against unwanted energies while reinforcing personal strength and resilience. The tincture is best taken sublingually, holding the drops under the tongue for 1-2 minutes before swallowing. With its ability to both purify and protect, Piñon Colorado is a valuable ally for those seeking deep energetic renewal and spiritual safeguarding. 
Ajo Sacha - Mansoa Alliacea
Ajo Sacha is a powerful activator of life force energy, awakening our sexual energy, kundalini, and inner strength. It enhances our connection to self, helping us move through life without fear, without limits, and with a deep sense of purpose. By revitalising the body and mind, Ajo Sacha strengthens resilience and endurance, making it an invaluable ally during times of challenge and transformation. This plant is known for summoning the energy of the warrior spirit (Sinchi Medicina), instilling the qualities of righteousness, love, and truth as we navigate our personal and spiritual paths. It teaches us to stand firmly in our power, to move with integrity, and to face obstacles with unwavering strength.On an energetic level, Ajo Sacha is a potent spiritual cleanser, burning away everything that does not belong to us. It is particularly effective in removing panema, the dense, negative energies that weigh us down, cloud our clarity, and prevent us from progressing in life. By clearing these blockages, Ajo Sacha restores a sense of lightness, motivation, and momentum, allowing us to move forward with renewed vitality.
Lupuna Blanca - Ceiba pentandra 
Lupuna Blanca is one of the most revered master trees of the Amazon, embodying strength, wisdom, and spiritual expansion. This mighty tree is known for its towering presence, and its medicine carries the same qualities—offering us the ability to rise above limiting beliefs, expand our consciousness, and step into our full power. Lupuna Blanca works by helping us release deep-seated fears and conditioning that keep us small. It clears energetic blockages, strengthens the spirit, and enhances our connection to divine wisdom. This plant teaches us to hold our space with confidence, helping those who struggle with self-doubt, insecurity, or fear of stepping into leadership roles. On a physical level, Ceiba pentandra is a powerful ally for the immune system, offering protective and fortifying effects that strengthen overall vitality. It is also deeply grounding, bringing stability to those who feel overwhelmed, scattered, or disconnected from their purpose.
Tamamuri - Brosimum Acutifolium
Tamamuri is a powerful plant ally for deep purification and detoxification, working on both the physical and energetic levels to cleanse and restore balance. Traditionally used to eliminate toxins from the body, it is particularly known for supporting the liver, kidneys, and circulatory system. By enhancing the body's natural detoxification processes, it promotes overall vitality and well-being. Beyond its physical benefits, Tamamuri is also an energetic cleanser, helping to release trauma, negative emotions, and stagnant energy held in the body. Many who work with this plant experience a profound emotional reset, as it clears deeply embedded patterns and opens the space for renewal and lightness. It is especially helpful for those feeling weighed down by past experiences, grief, or emotional stagnation.
Renaquilla - Clusia osea Jacq
Renaquilla is revered for its ability to heal and harmonise relationships, particularly those between partners, family members, and close connections. Its medicine teaches unity, understanding, and emotional reconciliation, making it a powerful ally for those seeking to mend or strengthen bonds. Whether used to navigate conflicts, restore trust, or deepen emotional intimacy, Renaquilla works by dissolving energetic blockages that create distance or miscommunication. On a deeper level, this plant helps individuals see their own emotional patterns more clearly, revealing the wounds and conditioning that shape their relationships. By bringing these unconscious dynamics to light, Renaquilla supports self-awareness and emotional growth, allowing for more authentic connections. It encourages open-hearted communication, vulnerability, and forgiveness, making space for true healing. The tincture is best taken with a clear intention, either before a difficult conversation, meditation, or reflection on relational challenges. Some find it especially beneficial during relationship rituals or ceremonies, as it fosters emotional openness and mutual understanding. By working with Renaquilla, one can cultivate a deeper sense of connection, harmony, and love in relationships.
Chuchuhuasi - Maytenus spp.
Chuchuhuasi is a highly respected master plant, known for its ability to build physical, mental, and spiritual strength. Traditionally used to fortify the body, it is often sought after for its anti-inflammatory properties, pain-relieving effects, and ability to increase endurance and stamina. Many indigenous communities use Chuchuhuasi to support joint and muscle health, especially for those who experience chronic pain or physical fatigue. Beyond its physical benefits, this plant is considered a strict but powerful teacher, guiding individuals to cultivate resilience, perseverance, and inner strength. It is particularly beneficial during times of challenge, transformation, or deep personal work, helping one remain steadfast, disciplined, and unwavering on their path. Its medicine teaches that true strength comes not from force but from consistency, commitment, and alignment with one's purpose. The tincture is best taken over an extended period, as its effects accumulate with regular and intentional use. It can be especially supportive for those feeling exhausted, ungrounded, or lacking direction, as it helps to restore energy, determination, and focus. By working with Chuchuhuasi, one learns the art of endurance, patience, and unwavering dedication, both in the physical and spiritual realms.
Hubos - Spondias mombin 
Hubos is a revered grandmother plant, known for its profound ability to nourish, heal, and purify both the physical body and energetic field. Traditionally used for cleansing the blood and supporting the uterus, it is particularly beneficial for women’s health, aiding in menstrual regulation, postpartum recovery, and overall reproductive wellness. Beyond the womb, Hubos also works on the organs and circulatory system, helping to detoxify and restore balance to the body’s core systems. On an energetic level, Hubos is a powerful ally in the healing of deep-seated trauma and emotional wounds. It has a unique ability to access the memories stored within the body, bringing awareness to unresolved pain and gently guiding its release. Many who work with Hubos experience a profound sense of emotional cleansing, as it dissolves blockages and clears stagnant energies. It is particularly helpful for those seeking to let go of ancestral trauma, past emotional burdens, or subconscious patterns that no longer serve them. The tincture is best taken with a clear and intentional mindset, allowing the plant’s wisdom to work through the layers of physical and energetic imprints. 
Tanti Rao - Justicia pectoralis
Tanti Rao is a gentle yet powerful plant teacher that brings deep peace, energetic alignment, and emotional clarity. Known for its ability to calm the nervous system and balance emotions, it is often used in plant medicine work to help those struggling with anxiety, overthinking, and emotional turbulence. On a spiritual level, Justicia pectoralis enhances awareness, helping us tune into the subtle energies within and around us. It brings clarity to the mind, allowing us to see situations from a place of neutrality rather than reaction. This plant is often used to cleanse and realign the energy field, removing blockages and restoring the natural flow of energy in the body. Physically, Tanti Rao supports the heart and circulatory system, promoting relaxation and emotional equilibrium. It is an excellent plant for those seeking inner harmony, deeper self-awareness, and a sense of lightness in their journey.
Aya Vine - Banisteriopsos Caapi
The Aya vine is a sacred Amazonian plant revered for its profound spiritual and healing properties. Used traditionally by indigenous tribes in ceremonial practices, the vine is believed to open pathways to greater self-awareness, emotional healing, and spiritual awakening. It works as a potent ally in clearing deep-rooted emotional blockages, bringing suppressed fears, traumas, and negative patterns to the surface for release and transformation. Beyond emotional and psychological healing, Ayahuasca vine is known for its capacity to deepen one’s connection to intuition, inner guidance, and the natural world. Please note this product is just made from the vine and does not contain DMT. This tincture provides a gentle yet powerful way to connect with the essence of Ayahuasca in a more accessible, non-psychoactive form. Regular use can help align you with your higher purpose, calm your nervous system, and bring a sense of peace and harmony to your life.
Ayahuasca Vine is contraindicated for persons taking anti-depression or anxiety medications. Typical protocols require a person to be off these medications for at least three months prior to consuming Ayahuasca in any form, including vine tincture. Please note the Ayahuasca vine is just a MAOI and does not contain any psychoactive substances. 


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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you avoid difficult conversations?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this two hour session, we will look at:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Do you avoid difficult conversations? 
Maybe you avoid certain topics or uncomfortable conversations with certain people. 
Whatever the reason, avoiding 'clearing the air' will almost always have long term, negative consequences. Even if you can't see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode. 
During this two hour session, we will look at:
What is a difficult conversation?
What makes difficult conversations even more difficult?
How to prepare for difficult conversations
Understanding and managing emotions - awareness
Seeking help
Providing constructive feedback
After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.



Neupauer Ltd

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Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


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