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CPDQS Level 3 Diploma in Health and Social Care Course Overview: The CPDQS Level 3 Diploma in Health and Social Care is designed to provide learners with a comprehensive understanding of the essential principles and practices in the health and social care sector. This course covers the rights, responsibilities, and roles of health and social care workers, focusing on key areas such as communication, equality, diversity, safeguarding, and risk management. It provides learners with the knowledge to effectively support individuals in various care settings while ensuring high standards of legal and ethical practice. Upon completion, learners will be equipped with the skills to pursue a career in health and social care, fostering positive outcomes for service users and enhancing professional development. Course Description: This qualification delves into crucial topics, including the legal and professional standards of practice, safeguarding vulnerable individuals, and promoting equality, diversity, and rights within the health and social care sector. Learners will explore the roles and responsibilities of caregivers and healthcare professionals, as well as the ethical and legal frameworks that guide care provision. The course also addresses communication in care settings and the importance of health and safety. By engaging with these subjects, learners will gain valuable insights into the policies and practices that shape care environments, while developing the competencies needed to thrive in a variety of health and social care roles. The structured learning experience is designed to empower learners to make meaningful contributions to the welfare of those they support. CPDQS Level 3 Diploma in Health and Social Care Curriculum: Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to pursue a career in health and social care. Professionals aiming to advance their knowledge and skills in the sector. Beginners with an interest in health and social care. Those wishing to work in supportive roles within healthcare settings. Career Path Health and Social Care Assistant Caregiver or Healthcare Support Worker Social Care Worker Safeguarding Officer Health and Safety Officer Risk Management Specialist Healthcare Compliance Officer

Microsoft Office Basic to Advance Course Overview The "Microsoft Office Basic to Advanced" course provides comprehensive training on the essential applications in the Microsoft Office Suite. From Excel to Word, PowerPoint, and Access, this course equips learners with the skills needed to navigate and master each program's features. Whether you are looking to improve efficiency in everyday tasks or enhance your career prospects, this course covers everything from basic functions to advanced techniques, ensuring a thorough understanding of each program's capabilities. Upon completion, learners will be proficient in using Microsoft Office applications for personal, academic, and professional purposes, enhancing productivity and employability. Course Description This course dives into all key components of the Microsoft Office suite, offering in-depth coverage of Excel, Word, PowerPoint, and Access. Starting with the fundamentals, learners will gain expertise in managing data, creating documents, designing presentations, and managing databases. The course also covers advanced topics such as complex Excel functions, detailed document formatting in Word, effective presentation techniques in PowerPoint, and data management in Access. Through a blend of engaging activities and expert guidance, learners will acquire valuable skills to increase their productivity and confidently use these programs in any professional setting. Microsoft Office Basic to Advance Curriculum Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their Microsoft Office skills. Professionals aiming to enhance their software proficiency for career advancement. Beginners with an interest in office administration or data management. Those wishing to upgrade their knowledge of Microsoft Office for better job opportunities. Career Path Office Administrator Data Analyst Administrative Assistant Project Manager Executive Assistant IT Support Specialist

SQL for Data Science, Data Analytics and Data Visualization Course Overview: This course offers a comprehensive introduction to SQL, designed for those looking to enhance their skills in data science, data analytics, and data visualisation. Learners will develop the ability to work with SQL databases, efficiently query and manage data, and apply these techniques for data analysis in both SQL Server and Azure Data Studio. By mastering SQL statements, aggregation, filtering, and advanced commands, learners will be equipped with the technical skills required to manage large datasets and extract meaningful insights. The course provides a solid foundation in data structures, user management, and working with multiple tables, culminating in the ability to perform complex data analysis and visualisation tasks. Course Description: This course covers a broad range of topics essential for anyone working with data in a professional capacity. From setting up SQL servers to mastering database management tools like SQL Server Management Studio (SSMS) and SQL Azure Data Studio, the course provides a thorough grounding in SQL. Learners will gain expertise in data structure statements, filtering data, and applying aggregate functions, as well as building complex SQL queries for data analysis. The course also includes instruction on SQL user management, group by statements, and JOINs for multi-table analysis. Key topics such as SQL constraints, views, stored procedures, and database backup and restore are also explored. The course incorporates SQL visualisation tools in Azure Data Studio, empowering learners to visualise data effectively. By the end of the course, learners will be proficient in SQL queries, data manipulation, and using Azure for data analysis. SQL for Data Science, Data Analytics and Data Visualization Curriculum: Module 01: Getting Started Module 02: SQL Server Setting Up Module 03: SQL Azure Data Studio Module 04: SQL Database Basic SSMS Module 05: SQL Statements for DATA Module 06: SQL Data Structure Statements Module 07: SQL User Management Module 08: SQL Statement Basic Module 09: Filtering Data Rows Module 10: Aggregate Functions Module 11: SQL Query Statements Module 12: SQL Group By Statement Module 13: JOINS for Multiple Table Data Analysis Module 14: SQL Constraints Module 15: Views Module 16: Advanced SQL Commands Module 17: SQL Stored Procedures Module 18: Azure Data Studio Visualisation Module 19: Azure Studio SQL for Data Analysis Module 20: Import & Export Data Module 21: Backup and Restore Database (See full curriculum) Who is this course for? Individuals seeking to enhance their data management and analysis skills. Professionals aiming to progress in data science, data analytics, or database administration. Beginners with an interest in data analysis and SQL databases. Anyone looking to gain expertise in SQL for Azure and SQL Server environments. Career Path: Data Analyst Data Scientist Database Administrator SQL Developer Business Intelligence Analyst Data Visualisation Specialist

Duration 3 Days 18 CPD hours This course is intended for Network administrators, IT managers, VMware partners, and individuals responsible for implementing and managing the NSX-T Data Center Federation. Overview By the end of the course, you should be able to meet the following objectives: Describe the Federation architecture and use cases Deploy and configure Global Managers and sites Import network components from the Local Manager to a Global Manager Describe different topologies and deployment methods Describe layer 2 connectivity Describe East-West routing Describe North-South routing Configure security regions, groups, and rules Describe various Disaster Recovery scenarios This three-day, hands-on training course provides you with the knowledge and skills to achieve competency in deploying, configuring, and managing the VMware NSX-TTM Data Center Federation. This course first introduces you to the architecture of the NSX-T Data Center Federation and then covers all features and functionality offered in the Federation, including the deployment of logical switching, logical routing, and security policies across multiple sites. Finally, the course describes various disaster recovery scenarios for the Federation. Course Introduction Introductions and course logistics Course objectives Introduction to Federation Describe the Federation and its use cases Explain the Federation architecture Describe the Federation components Deploy and register active/standby Global Managers and sites Import network components from a Local Manager to the Global Manager Federation Deployment and Topologies Explain different supported and non-supported topologies for the Federation Describe different deployment methods for the Federation Create and configure Remote Tunnel Endpoints (RTEs) Configuring Federation Switching and Routing Understand the prerequisites to configure stretched segments, Tier-1, and Tier-0 gateways Configure stretched Tier-1 gateways Configure stretched segments Configure stretched Tier-0 uplinks Configure stretched Tier-0 gateways Federation Packet Walks Describe layer 2 connectivity and MAC learning Describe East-West packet walkthrough Describe South-North packet walkthrough Federation Security Describe Federation security Explain different configuration workflows for Federation security Define Federation security components Configure security groups, policies, and rules from the Global Manager Discuss examples of groups in different spans Discuss global rule realization examples High Availability and Disaster Recovery Describe high availability leading practices in the Federation Describe failure and disaster recovery scenarios for the Federation Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware NSX-T Data Center: Multisite Deployments with Federation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware NSX-T Data Center: Multisite Deployments with Federation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators and system engineers Overview By the end of the course, you should be able to meet the following objectives: List the use cases for VMware Aria Suite Lifecycle Deploy and configure VMware Aria Suite Lifecycle Manage certificates in VMware Aria Suite Lifecycle environments Create, manage, and scale VMware Aria Suite Lifecycle environments Add VMware Aria Suite products to VMware Aria Suite Lifecycle Manage VMware Aria Suite products with VMware Aria Suite Lifecycle Use VMware Aria Suite Lifecycle to perform content life cycle management Migrate a legacy VMware Aria Suite Lifecycle instance Explain the VMware Aria Suite Lifecycle component settings Troubleshoot day-to-day operations of VMware Aria Suite Lifecycle This two-day, hands-on training course focuses on installing, configuring, and managing VMware Aria Suite Lifecycle?, which manages products such as VMware Aria Operations?, VMware Aria Operations? for Logs, and VMware Aria Automation?. This course prepares you to perform Day 0 to Day 2 operations for your environment using VMware Aria Suite Lifecycle. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Suite Lifecycle Describe the use cases for VMware Aria Suite Lifecycle List the features of VMware Aria Suite Lifecycle List system requirements for VMware Aria Suite Lifecycle Use Easy Installer to deploy VMware Aria Suite Lifecycle VMware Aria Suite Lifecycle Configuration Create Certificate Signing Requests (CSRs) for VMware Aria Suite product instances Configure VMware Aria Suite Lifecycle settings Add certificates to VMware Aria Suite product instances Add VMware Aria Suite Lifecycle environments Add VMware Aria Suite product binaries Adding VMware Aria Suite Products Deploy a new VMware Aria Suite product Manage a VMware Aria Suite product using VMware Aria Suite Lifecycle Add an existing VMware Aria Suite product to an environment VMware Aria Suite Lifecycle Day 2 Operations Perform ongoing management tasks Monitor the health of the environment Use content from the marketplace Use VMware Aria Suite Lifecycle to perform content life cycle management VMware Aria Suite Lifecyle Migration Prepare a legacy VMware Aria Suite Lifecycle instance for migration Migrate VMware Aria Suite Lifecycle using Easy Installer Troubleshooting VMware Aria Suite Lifecycle Identify the VMware Aria Suite Lifecycle component settings Describe the procedure to generate and download the log bundle Use Linux commands to assist with troubleshooting VMware Aria Suite Lifecycle Recognize entries in commonly accessed VMware Aria Suite Lifecycle log files Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Aria Suite Lifecycle: Install, Configure, Manage [V8.10] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Aria Suite Lifecycle: Install, Configure, Manage [V8.10] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for System administrators System engineers Consultants Overview By the end of the course, you should be able to meet the following objectives: Identify the features and benefits of VMware Aria Operations for Logs Determine which VMware Aria Operations for Logs cluster meets your monitoring requirements Describe the VMware Aria Operations for Logs architecture and use cases Deploy and configure a VMware Aria Operations for Logs cluster Use the Explore Logs page to get a deep understanding of log data Create and manage queries Manage VMware Aria Operations for Logs agents and agent Groups Create custom dashboards Explain how to use the VMware Aria Operations for Logs widgets Extend the capabilities of VMware Aria Operations for Logs by adding content packs and configuring solutions Discuss VMware Aria Operations for Logs (SaaS) This three-day course features hands-on training that focuses on deploying, configuring, and managing VMware Aria Operations? for Logs 8.12. You will learn the UI enhancements, features, architecture, use cases, and benefits of VMware Aria Operations for Logs. This course provides you with the knowledge and skills to use VMware Aria Operations for Logs 8.12 to monitor your environment. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Aria Operations for Logs Describe the VMware Aria cloud management platform Describe the VMware Aria? use cases Describe the key capabilities of VMware Aria Operations for Logs Describe the requirements for a log analytics solution Explain the importance of efficient log management Navigate the VMware Aria Operations for Logs UI Describe the various stages of log processing VMware Aria Operations for Logs Architecture and Deployment Identify the minimum requirements for deploying VMware Aria Operations for Logs Explain how to use the VMware Aria Operations for Logs sizing calculator Describe VMware Aria Operations for Logs compatibility with other VMware products Describe the VMware Aria Operations for Logs architecture Explain how to install the VMware Aria Operations for Logs virtual appliance Analyzing Logs Describe the primary functions of the VMware Aria Operations for Logs UI Describe log events Use Explore Logs for understanding and analyzing the log data VMware Using Dashboards Alerts and Reports Create VMware Aria Operations for Logs custom dashboards Describe how to use the VMware Aria Operations for Logs widgets Configure alerts Explain how to view and manage reports Administering VMware Aria Operations for Logs Describe user access control in VMware Aria Operations for Logs Describe user management Configure VMware Aria Operations for Logs settings Managing Data Sources and Content packs Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Install and manage content packs Manage certificates Install and manage agents for VMware Aria Operations for Logs Describe the VMware Aria Operations for Logs Importer VMware Aria Operations for Logs Integrations Describe how to integrate VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of integrating VMware Operations for Logs with VMware Aria Operations for Logs Discuss the advantages of using the vSAN content pack Explain how to configure the NSX content pack VMware Aria Operations for Logs (SaaS) Explain the VMware Aria Operations for Logs (SaaS) architecture Describe the ingestion options for Aria Operations for Logs (SaaS) Discuss integration with on-premises Aria Operations for Logs

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Duration 3 Days 18 CPD hours This course is intended for Typical candidates for this course are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies. Overview After you successfully complete this course, expect to be able to: Explain how Aruba's wireless networking solutions meet customers' requirements Explain fundamental WLAN technologies, RF concepts, and 802.11 Standards Learn to configure the Mobility Conductor and Mobility Controller to control access to the Employee and Guest WLAN Control secure access to the WLAN using Aruba Firewall Policies and Roles Recognize and explain Radio Frequency Bands and channels, and the standards used to regulate them Describe the concept of radio frequency coverage and interference and successful implementation and diagnosis of WLAN systems Identify and differentiate antenna technology options to ensure optimal coverage in various deployment scenarios Describe RF power technology including, signal strength, how it is measured and why it is critical in designing wireless networks Learn to configure and optimize Aruba ARM and Client Match and Client Insight features Learn how to perform network monitoring functions and troubleshooting This course teaches the knowledge, skills and practical experience required to set up and configure a basic Aruba WLAN utilizing the AOS 8.X architecture and features. Using lecture and labs, this course provides the technical understanding and hands-on experience of configuring a single Mobility Conductor with one controller and AP Aruba WLAN. Participants will learn how to use Aruba hardware and AOS8 to install and build a complete, secure controller network with multiple SSIDs. WLAN Fundamentals Describes the fundamentals of 802.11, RF frequencies and channels Explain RF Patterns and coverage including SNR Roaming Standards and QOS requirements Mobile First Architecture An introduction to Aruba Products including controller types and modes OS 8.X Architecture and features License types and distribution Mobility Conductor Mobility Controller Configuration Understanding Groups and Subgroups Different methods to join Mobility Controller with Mobility Conductor Understanding Hierarchical Configuration Secure WLAN configuration Identifying WLAN requirements such as SSID name, encryption, authentication Explain AP groups structure and profiles Configuration of WLAN using the Mobility Conductor GUI AP Provisioning Describes the communication between AP and Mobility controller Explain the AP booting sequence and requirements Explores the APs controller discovery mechanisms Explains how to secure AP to controller communication using CPSec Describes AP provisioning and operations WLAN Security Describes the 802.11 discovery, authentication and association Explores the various authentication methods, 802.1x with WPA/WPA2, Mac auth Describes the authentication server communication Explains symmetric vs asymmetric Keys, encryption methods WIPS is described along with rogue discovery and protection Firewall Roles and Policies An introduction into Firewall Roles and policies Explains Aruba?s Identity based Firewall Configuration of Policies and Rules including aliases Explains how to assign Roles to users Dynamic RF Management Explain how ARM calibrates the network selecting channels and power settings Explores OS 8.X Airmatch to calibrate the network How Client Match and Client Insight match steers clients to better APs Guest Access Introduces Aruba?s solutions for Guest Access and the Captive portal process Configuration of secure guest access using the internal Captive portal The configuration of Captive portal using Clearpass and its benefits Creating a guest provisioning account Troubleshooting guest access Network Monitoring and Troubleshooting Using the Mobility Conductor dashboard to monitor and diagnose client, WLAN and AP issues Traffic analysis using APPrf with filtering capabilities A view of AirWave's capabilities for monitoring and diagnosing client, WLAN and AP issues

Duration 5 Days 30 CPD hours This course is intended for Ideal candidates include network professionals who are looking to build their foundational knowledge of the ClearPass product portfolio. Overview After you successfully complete this course, expect to be able to: Implement a ClearPass network access solution Design and apply effective services and enforcement in ClearPass Troubleshoot a ClearPass solution This course provides participants the foundational skills in Network Access Con-trol using the Aruba ClearPass product portfolio. This 5-day course includes both instructional modules and labs to teach participants about the major fea-tures in the ClearPass portfolio. Participants will learn how to setup ClearPass as an AAA server, and configure the Policy Manager, Guest, OnGuard and Onboard feature sets. In addition, this course covers integration with external Active Directory servers, Monitoring and Reporting, as well as deployment best practices. The student will gain insight into configuring authentication with ClearPass on both wired and wireless networks. Introduction to ClearPass BYOD High Level Overview Posture and Profiling Guest and Onboard AAA Policy Service Rules Authentication Authorization and Roles Enforcement Policy and Profiles External Devices Network Access Devices Messaging Services External Context Servers Endpoint Profiling Introduction to profiling Profiling collectors External collectors and profilers Roles and Enforcement Services Enforcement ClearPass roles Configuring Services Service selection rules Creating services Configuring Web Services Content Manager Skins Web page editor Guest Authentication Captive portal process Web logins Guest accounts Guest access with MAC authentication Guest Access Self-Registration Self-registration experience Configuring self-registration Self-registration process Wired Authentication Wired access Wired enforcement Profiling on wired ports Downloadable User Roles Requirements for DUR DUR enforcement profiles Dynamic Segmentation What is Dynamic Segmentation? How it works Configuring Dynamic Segmentation OnGuard Configuration Postures Posture policies OnGuard Agent Monitoring OnGuard OnGuard in Enforcement OnGuard workflow OnGuard enforcement Onboard Provisioning Configuring certificate authorities Portal setup Configuring services Onboard Administration Managing certificates Managing users and devices Certificate revocation and OCSP Administrative Operations Licenses Certificates Updates and upgrades Gathering logs ClearPass Cluster Cluster structure Policy Manager zones High availability Administrative Access Admin access to NADs Admin access to Policy Manager Guest operator logins Insight Reports Alerts Reports Administration Additional course details: Nexus Humans Aruba ClearPass Configuration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Aruba ClearPass Configuration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring EX Series switches using Junos ELS. Overview After successfully completing this course, you should be able to: Restrict traffic flow within a VLAN. Manage dynamic VLAN registration. Tunnel Layer 2 traffic through Ethernet networks. Review the purpose and operations of a spanning tree. Implement multiple spanning-tree instances in a network. Implement one or more spanning-tree instances for a VLAN. List the benefits of implementing end-user authentication. Explain the operations of various access control features. Configure and monitor various access control features. Describe processing considerations when multiple authentication and access control features are enabled. Describe some common IP telephony deployment scenarios. Describe features that facilitate IP telephony deployments. Configure and monitor features used in IP telephony deployments. Explain the purpose and basic operations of CoS. Describe CoS features used in Layer 2 networks. Configure and monitor CoS in a Layer 2 network. Describe a basic troubleshooting method. List common issues that disrupt network operations. Identify tools used in network troubleshooting. Use available tools to resolve network issues. This two-day course provides detailed coverage of virtual LAN (VLAN) operations. Chapter 1: Course Introduction Course Introduction Chapter 2: Troubleshooting as a Process Before You Begin The Troubleshooting Process Challenging Network Issues The Troubleshooting Process Lab Chapter 3: Junos Product Families The Junos OS Control Plane and Data Plane Field-Replaceable Units Junos Product Families Lab: Identifying Hardware Components Chapter 4: Troubleshooting Toolkit Troubleshooting Tools Best Practices Lab: Using Monitoring Tools and Establishing a Baseline Chapter 5: Hardware and Environmental Conditions Hardware Troubleshooting Overview Memory and Storage Boot Monitoring Hardware-Related System Logs Chassis and Environmental Monitoring Lab: Monitoring Hardware and Environmental Conditions Chapter 6: Control Plane Control Plane Review System and User Processes Monitoring Routing Tables and Protocols Monitoring Bridging Monitoring the Address Resolution Protocol Lab: Control Plane Monitoring and Troubleshooting Chapter 7: Control Plane Protection Protection Overview DDOS Protection Loopback Filter Lab: Control Plane Monitoring and Troubleshooting Chapter 8: Data Plane ? Interfaces Interface Properties General Interface Troubleshooting Ethernet Interface Troubleshooting Lab: Monitoring and Troubleshooting Ethernet Interfaces Chapter 9: Data Plane ? Other Components Definition of a Data Plane Problem Data Plane Components Data Plane Forwarding Load-Balancing Behavior Firewall Filters and Policers Data Plane Troubleshooting Case Study Lab: Isolate and Troubleshoot PFE Issues Chapter 10: Staging and Acceptance Testing Initial Inspection and Power-on General System Checks Interface Testing Chapter 11: Troubleshooting Routing Protocols Troubleshooting OSPF Troubleshooting BGP Troubleshooting Routing Loops and Route Oscillation Lab: Troubleshooting Routing Protocols Chapter 12: High Availability High Availability Overview Graceful Routing Engine Switchover Graceful Restart Nonstop Active Routing and Bridging Unified In-Service Software Upgrade Chapter 13: Network Monitoring SNMP RMON Telemetry Flow Monitoring Lab: Monitoring the Network Chapter 14: vMX Troubleshooting vMX Overview Troubleshooting Lab: Monitoring vMX Chapter 15: JTAC Procedures Opening a Support Case Customer Support Tools The Content of a PR Transferring Files to JTAC Chapter 16: Automated Support and Prevention Overview Service Now Service Insight Lab: Automated Support and Prevention