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Duration 5 Days 30 CPD hours This course is intended for Network Engineers, Network Administrators, Network Security Engineers, and NOC Administrators Overview Successful completion of this five-day, instructor-led course will help enhance your understanding of how to design, implement, and effectively operate a Prisma SDWAN solution. You will get hands-on experience configuring Prisma SD-WAN with a branch and datacenter, configure policies, and use Prisma SD-WAN services. The Prisma SD-WAN Design and Operation (EDU-238) course describes the next generation Prisma SD-WAN solution, the capability and value it provides over legacy WAN and SD-WAN implementations, and how to configure, operate, and troubleshoot the solution.This course is intended for people who must configure, maintain, and use wide area networks, from data centers, to branches, to the cloud. This class is powered by Cloud Harmonics. Course Outline Module 1 - Solution Overview Module 2 - Branch Design Module 3 - Routing Module 4 - Policy Module #1 - Application Path and QoS Policy Module 5 - Policy Module #2 - NAT, ZBFW and Security Module 6 - Event Policy Management Services Module 7 - DNS and DHCP Services Module 8 - Operations and Troubleshooting Module 9 - CloudBlades Module 10 - Integrating Prisma SD-WAN and Prisma Access for SASE Implementation Module 11 - DevOps Module 12 - Next Steps

Duration 1 Days 6 CPD hours This course is intended for This class is intended for individuals with some level of experience overseeing, managing, or working on projects. Overview Project Management FrameworkInitiatingPlanningExecutingMonitoring and ControllingClosing This one-day course introduces the senior managers, department managers, and other key stakeholders to the principles and processes of project management. Project Management Framework What is a Project? What is Project Management? Role of a Project Manager Project, Program, and Portfolio Management Strategy, Portfolio, Program, and Project Management Organizational Goals Project Selection Criteria The Project Life Cycle Overview Case Study Selection Initiating Initiating Process Group Overview Develop Project Charter Identify Stakeholders Planning Planning Process Group Overview Develop Project Management Plan Collect Requirements Define Scope and Create WBS Determine Project ROI Schedule Processes Cost Management Processes Plan Quality Management Plan Human Resource Management Project Human Resource Difficulties Plan Communications Management Risk Management Activities Plan Procurement Management Executing Executing Process Group Overview Team Building Lessons Learned Monitoring & Controlling Monitoring and Controlling Process Group Overview Perform Integrated Change Control Monitoring and Controlling Processes Verify Scope Closing Closing Process Group Overview Close Project or Phase Close Procurements

Course Overview: It is important that everybody who works in the care environment recognises the signs of potential eating and drinking difficulties and is able to support service users to eat and drink. This course combines both theory and practical sessions to equip those who work in care settings with this knowledge.   Course Aims: Define Dysphagia Identify the main parts of the human mouth and pharynx Recognise signs and symptoms of aspiration Know when to refer a service user Recognise good positions at mealtimes Experience food textures and being fed in different positions Management responsibilities

Duration 4 Days 24 CPD hours This course is intended for This class is designed for enterprise architects, solution architects, and business analysts working to earn their Salesforce Application Architect credential, or for application architects looking to get more hands-on experience. Overview Design data models that scale gracefully Leverage Salesforce sharing mechanisms at an advanced level Evaluate the nuances of field types and pick the right one for the circumstances Make data model decisions that minimize record locking and other performance degradations Dive into the two cornerstone domains of being an Application Architect: Data Architecture and Management, and Sharing and Visibility. In this 4-day workshop, our Architect experts will present you with a case study scenario that will be broken down and digested through iterative exploration. Learn how to design and build secure, scalable, and high-performing solutions through a combination of lecture, demos, hands-on exercises, and workshop presentations and discussions. Application Architect Overview Assess the Requirements to Become an Application Architect Understand the Real-World Expectations of Application Architects Review the Core Characteristics of Successful Application Architects Scenario Introduction Review the Application Architecture Scenario Identify Scenario Problem Areas Identify Scenario Actors and Licensing Architecture Documentation Understand Key Architecture Documentation Requirements Learn About Best Practices for Artifact Documentation Produce Architecture Documents Data Modeling Identify Relationship Types and Their Impact on Record Access, User Interface, and Reporting Review the Considerations for Changing Field Types Review the Considerations for Modifying Data Models with Schema Builder Review the Considerations for Importing and Exporting Data Identify Use Cases of External Objects Determine an Appropriate Data Model Understand Design Implications with Complex Environments and Large Data Volumes (LDV) Data Management Review the Considerations for Working with LDV Review Data Lifecycle Concepts and Mechanisms Review Master Data Management and System of Record Concepts Review Data Migration, Planning, Preparation, and Execution Identify Potential LDV and Calculate Expected Volumes Go Further with Indexes Standard and Custom Skinny Tables Lock Records Security Model Review the Considerations for Working with Internal and External Sharing Models Restrict and Extend Object and Field Access Determine Sharing Solutions Identify Record Sharing Mechanisms (Declarative, Programmatic, Implicit) Understand Teams Concepts (Account, Opportunity, Case) Understand Person Accounts and Its Implication on Sharing Encrypt Data Sharing in Communities Understand Community Security Mechanisms Secure Integration Endpoints Integrate and Specify Connected Apps and Named Credentials Advanced Security & Visibility Concepts Implement Security & Visibility Controls with Apex and Visualforce Review Territory Management and Its Implication on Data Management, Sharing, and Visibility Review Divisions and Its Implication on Data Management, Sharing, and Visibility Understand Security and Visibility Controls on 'Special' Objects Solution Design Determine When to Leverage Standard Products Functionality vs. Custom Build vs. AppExchange Understand Declarative and Programmatic Configuration Get to Know the Order of Execution Automate Business Processes Consider Reporting and Analytics Needs Consider How to Store and Access Content/Files Apply Solution Design Concepts to Real-World Problems and Scenarios Deployment & Integration Best Practices Review the Application Lifecycle Understand How Sandboxes Should Be Used Review Deployment Options Identify Integration Patterns Wrap-up Review a Practice Scenario Review What Was Covered Additional course details: Nexus Humans Salesforce Build Application Architect Expertise (ARC901) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build Application Architect Expertise (ARC901) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Take your riding to the next level and gain an instructor qualification. Choose from 4 - 11 week training courses in Canada, Switzerland or New Zealand.

Duration 1 Days 6 CPD hours This course is intended for Report authors wanting to develop interactive report content, or content disconnected from IBM Cognos servers. In this course, participants increase their IBM Cognos Analytics experience by building interactive reports using Active Report controls, which can be distributed to and consumed by users in a disconnected environment, including mobile devices. Introduction to IBM Cognos Active Reports Examine IBM Cognos Active Reports Convert an existing report into an Active Report Add interactions in Active Reports using Active Report connections Create a basic Active Report Examine interactive behavior of Active Report controls Save a report in the IBM Cognos Analytics portal Save an Active Report to an MHT file Save an Active Report as a report template Use an Active Report as a prompt page Understand Active Report security Use Active Report Connections Examine Active Report connections Filter and select in controls using Active Report connections Examine variables Use a single variable to control multiple controls Use multiple variables to show different data in different controls Use Active Report controls to support mobile device usage Active Report Charts & Decks Add charts to active reports Understand and optimize chart behavior Examine decks and data decks Optimize use of decks Review Master Detail relationships Examine RAVE visualizations

Duration 5 Days 30 CPD hours This course is intended for Storage and virtual infrastructure consultants, solution architects, and administrators who are responsible for production support and administration of VMware vSAN [v7] Overview By the end of the course, you should be able to meet the following objectives: Describe vSAN concepts Detail the underlying vSAN architecture and components Explain the key features and use cases for vSAN Identify requirements and planning considerations for vSAN clusters Describe the different vSAN deployment options Explain how to configure vSAN fault domains Detail how to define and create a VM Storage policy Discuss the impact of vSAN storage policy changes Describe vSAN storage space efficiency Explain how vSAN encryption works Identify requirements to configure vSAN iSCSI target Detail HCI Mesh technology and architecture Detail vSAN file service architecture and configuration Explain the use cases of vSAN Direct Describe how to setup stretched and two-node vSAN clusters Explain the importance vSAN node hardware compatibility Describe the use of VMware vSphere Lifecycle Manager™ to automate driver and firmware installations Detail vSAN resilience and data availability Discuss the vSAN cluster backup methodology Describe the vSAN maintenance mode and data evacuation options Define the steps to shut down a vSAN cluster for maintenance Explain how to use proactive tests to check the integrity of a vSAN cluster Use VMware Skyline Health™ for monitoring vSAN health Apply a structured approach to troubleshoot vSAN cluster configuration and operational problems During this five-day, intensive course, you gain the knowledge, skills, and tools to plan and deploy a VMware vSAN? cluster. You learn about managing and operating vSAN. This course focuses on building the required skills for common Day-2 vSAN administrator tasks such as vSAN node management, cluster maintenance, security operations, and advanced vSAN cluster operations.You also focus on learning the tools and skills necessary to troubleshoot vSAN 7 implementations and gain practical experience with vSAN troubleshooting concepts through the completion of instructor-led activities and hands-on lab exercises.This course is a combination of the following courses: VMware vSAN: Plan and Deploy, VMware vSAN: Management and Operations, and VMware vSAN: Troubleshooting. Course Introduction Introductions and course logistics Course objectives Introduction to vSAN Describe vSAN architecture Describe the vSAN software components: CLOM, DOM, LSOM, CMMDS, and RDT Identify vSAN objects and components Describe the advantages of object-based storage Describe the difference between All-Flash and Hybrid vSAN architecture Explain the key features and use cases for vSAN Discuss the vSAN integration and compatibility with other VMware technologies Planning a vSAN Cluster Identify requirements and planning considerations for vSAN clusters Apply vSAN cluster planning and deployment best practices Determine and plan for storage consumption by data growth and failure tolerance Design vSAN hosts for operational needs Identify vSAN networking features and requirements Describe ways of controlling traffic in a vSAN environment Recognize best practices for vSAN network configurations Deploying a vSAN Cluster Recognize the importance of hardware compatibility Ensure the compatibility of driver and firmware versioning Use tools to automate driver validation and installation Apply host hardware settings for optimum performance Use vSphere Life Cycle Manager to perform upgrades Deploy and configure a vSAN Cluster using Cluster Quickstart wizard Manually configure a vSAN Cluster using vSphere Client Explain and configure vSAN fault domains Using vSphere HA with vSAN Understand vSAN Cluster maintenance capabilities Describe the difference between implicit and explicit fault domains Create explicit fault domains vSAN Storage Policies Describe a vSAN Object Describe how objects are split into components Explain the purpose of witness components Explain how vSAN stores large objects View object and component placement on the vSAN Datastore Explain how storage policies work with vSAN Define and create a virtual machine storage policy Apply and modify virtual machine storage policies Change virtual machine storage policies dynamically Identify virtual machine storage policy compliance status vSAN Resilience and Data Availability Describe and configure the Object Repair Timer advanced option Plan disk replacement in a vSAN cluster Plan maintenance tasks to avoid vSAN object failures Recognize the importance of managing snapshot utilization in a vSAN cluster Configuring vSAN Storage Space Efficiency Discuss Deduplication and Compression techniques Understand Deduplication and Compression overhead Discuss Compression only mode Configure Erasure Coding Configure swap object Thin Provisioning Discuss Reclaiming Storage Space with SCSI UNMAP Configure TRIM/UNMAP vSAN Security Operations Identify differences between VM encryption and vSAN encryption Perform ongoing operations to maintain data security Describe the workflow of Data-in Transit encryption Identify the steps involved in replacing Key Management Server Introduction to Advanced vSAN Configurations Identify requirements to configure vSAN iSCSI target Detail HCI Mesh technology and architecture Detail vSAN File Service architecture and configuration Explain the use cases of vSAN Direct vSAN Cluster Maintenance Perform typical vSAN maintenance operations Describe vSAN maintenance modes and data evacuation options Assess the impact on cluster objects of entering maintenance mode Determine the specific data actions required after exiting maintenance mode Define the steps to shut down and reboot hosts and vSAN clusters Use best practices for boot devices Replace vSAN Nodes vSAN Stretched and Two Node Clusters Describe the architecture and uses case for stretched clusters Detail the deployment and replacement of a vSAN Witness node Describe the architecture and uses case for two-node clusters Explain the benefits of vSphere HA and vSphere Site Recovery Manager in a vSAN stretched cluster Explain storage policies for vSAN stretched cluster vSAN Cluster Monitoring Describe how the Customer Experience Improvement Program (CEIP) enables VMware to improve products and services Use vSphere Skyline Health for monitoring vSAN Cluster Health Manage alerts, alarms, and notifications related to vSAN in vSphere Client Create and configure custom alarms to trigger vSAN health issues Use IO Insight metrics for monitoring vSAN performance Analyse vsantop performance metrics Use vSAN Proactive Test to detect and diagnose cluster issues vSAN Troubleshooting Methodology Use a structured approach to solve configuration and operational problems Apply troubleshooting methodology to logically diagnose faults and optimize troubleshooting efficiency vSAN Troubleshooting Tools Use Skyline Health for vSAN to identify and correct issues in VMware vSAN Discuss the ways to run various command-line tools Discuss the ways to access VMware vSphere ESXi Shell Use commands to view, configure, and manage your VMware vSphere environment Discuss the esxcli vsan namespace commands Use log files to help vSAN troubleshooting Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSAN: Fast Track (v7) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSAN: Fast Track (v7) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for System administrators, IT security administrators, IT security engineers, and other professionals responsible for designing, implementing, maintaining, and managing the security of Red Hat Enterprise Linux systems and ensuring their compliance with the organization's security policies. Be a Red Hat Certified Engineer (RHCE©), or demonstrate equivalent Red Hat Enterprise Linux knowledge and experience. Overview Students that complete this course should be able to demonstrate these skills: - Analyze and remediate system compliance using OpenSCAP and SCAP Workbench, employing and customizing baseline policy content provided with Red Hat Enterprise Linux. - Monitor security-relevant activity on your systems with the kernel's audit infrastructure. - Explain and implement advanced SELinux techniques to restrict access by users, processes, and virtual machines. - Confirm the integrity of files and their permissions with AIDE. - Prevent unauthorized USB devices from being used with USBGuard. - Protect data at rest but provide secure automatic decryption at boot using NBDE. - Proactively identify risks and misconfigurations of systems and remediate them with Red Hat Insights. - Analyze and remediate compliance at scale with OpenSCAP, Red Hat Insights, Red Hat Satellite, and Red Hat Ansible Tower. This course is ideal for security administrators and system administrators who need to manage the secure operation of servers running Red Hat© Enterprise Linux©, whether deployed on physical hardware, as virtual machines, or as cloud instances. Maintaining security of computing systems is a process of managing risk through the implementation of processes and standards backed by technologies and tools. In this course, you will discover and understand the resources that can be used to help you implement and comply with your security requirements. This course is based on Red Hat Enterprise Linux 7.5, Red Hat Satellite 6.3, Red Hat Ansible© Engine 2.5, Red Hat Ansible Tower 3.2, and Red Hat Insights. 1 - MANAGE SECURITY AND RISK Define strategies to manage security on Red Hat Enterprise Linux servers. 2 - AUTOMATE CONFIGURATION AND REMEDIATION WITH ANSIBLE Remediate configuration and security issues with Ansible Playbooks. 3 - PROTECT DATA WITH LUKS AND NBDE Encrypt data on storage devices with LUKS and use NBDE to manage automatic decryption when servers are booted. 4 - RESTRICT USB DEVICE ACCESS Protect system from rogue USB device access with USBGuard. 5 - CONTROL AUTHENTICATION WITH PAM Manage authentication, authorization, session settings, and password controls by configuring pluggable authentication modules (PAMs). 6 - RECORD SYSTEM EVENTS WITH AUDIT Record and inspect system events relevant to security, using the Linux kernel's audit subsystem and supporting tools. 7 - MONITOR FILE SYSTEM CHANGES Detect and analyze changes to a server's file systems and their contents using AIDE. 8 - MITIGATE RISK WITH SELINUX Improve security and confinement between processes by using SELinux and advanced SELinux techniques and analyses. 9 - MANAGE COMPLIANCE WITH OPENSCAP Evaluate and remediate a server's compliance with security policies by using OpenSCAP. 10 - AUTOMATE COMPLIANCE WITH RED HAT SATELLITE Automate and scale your ability to perform OpenSCAP checks and remediate compliance issues using Red Hat Satellite. 11 - ANALYZE AND REMEDIATE ISSUES WITH RED HAT INSIGHTS Identify, detect, and correct common issues and security vulnerabilities with Red Hat Enterprise Linux systems by using Red Hat Insights. 12 - PERFORM A COMPREHENSIVE REVIEW Review the content covered in this course by completing hands-on review exercises. Additional course details: Nexus Humans Red Hat Security - Linux in Physical, Virtual, and Cloud (RH415) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Security - Linux in Physical, Virtual, and Cloud (RH415) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This advanced course is the third in a series of three classes designed for RPG IV programmers. Programming experience using RPG IV is mandatory when enrolling in this course. You should have attended RPG IV Programming Fundamentals Workshop for IBM i (AS060) and RPG IV Programming Intermediate Workshop for IBM i (AS070). This course is not designed for RPG III programmers who want RPG IV. RPG III programmers should review the agenda carefully before they make a decision to attend this class. Overview Use address pointers and user spaces in RPG IV programs Write database triggers in RPG IV Develop ILE modular objects and package them in service programs Explain the purpose of ILE activation groups Explain the behavior of error handling and percolation in ILE Code an ILE error handling program Call application program interfaces (APIs) from RPG IV program Programmers who can write comprehensive RPG IV programs using the IBM i RPG IV compiler (v7), learn additional skills & techniques. Comprehensive exposure to advanced features of the Integrated Language Environment (ILE) RPG compiler and the IBM i. Programmers who can write comprehensive RPG IV programs using the IBM i RPG IV compiler (v7), learn additional skills & techniques. Comprehensive exposure to advanced features of the Integrated Language Environment (ILE) RPG compiler and the IBM i.