166 Courses delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for System installersSystem integratorsSystem administratorsNetwork administratorsSolution designers Overview After taking this course, you should be able to:Describe the Cisco IOS XR software architecture, high availability components, and scalability featuresPerform basic configurations on a Cisco IOS XR routerDescribe Cisco IOS XR software operationsDescribe the configuration file systemPerform Cisco IOS XR software installationsConfigure AAA servicesConfigure NTPConfigure Simple Network Management Protocol (SNMP), telemetry, and loggingConfigure routing protocolsMonitor processesUse error messages and core dumps he Introduction to Cisco IOS XR (IOSXR100) v2.0 course introduces you to the features and functions of the Cisco© Internetwork Operating System (Cisco IOS©) XR Software operating system. You learn the fundamental concepts on which the operating system is based and Cisco IOS XR basic operations, system administration, and troubleshooting. Cisco IOS XR Software Overview Platform Overview Cisco IOS XR Architecture Cisco IOS XR High Availability Cisco IOS XR Software Configuration Basics Cisco IOS XR Configuration Operations Cisco IOS XR Initial Configuration Reviewing the Configuration Cisco IOS XR Software Operations Examining Configuration Operations Examining Configuration Rollback and Recovery Configuration File System Overview Examining the Binary Configuration Examining the Commit Database Examining the ASCII Configuration Examining the Nonvolatile Generation (NVgen) Files Verifying Cisco Fabric Services (CFS) Integrity Cisco IOS XR Software Installation Software Package Basics Installing Software Packages AAA Security AAA Fundamentals Task-Based Security Configuring a User Security Policy Authentication with Remote Servers Configuring Router to AAA Server Communication Configuring Authentication Terminal Access Controller Access-Control System Plus (TACACS+) Command Authorization Configuring Accounting AAA Troubleshooting Network Time Synchronization Network Time Protocol SNMP, Telemetry, and Logging Examining SNMP Examining Telemetry Examining Logging Basic Routing Configuration Configuring Intermediate System to Intermediate System (IS-IS) Configuring Open Shortest Path First (OSPF) Configuring Border Gateway Protocol (BGP) Configuring Routing Protocol for LLN (RPL) Policy Packet Filtering Access Control Lists Unicast Reverse Path Forwarding Management Plane Protection Monitoring Process Examining Processes and Threads Process Crashes Commands for Debugging Processes Restartability of Processes Process Monitoring Identifying Memory Problems Memory Depletion Core Dumps Core Dump Fundamentals Using Core Dump Information Additional course details: Nexus Humans Cisco Introduction to Cisco IOS XR v2.0 (IOSXR100) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Introduction to Cisco IOS XR v2.0 (IOSXR100) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours Overview VMware vSphere: What's New [V8] https://lms.nhcms.neYou will learn essential Terraform concepts including: Writing Terraform HCL code Deploying into common clouds such as AWS, Azure, Docker, Kubernetes, and VMWare Where Terraform fits in the Enterprise CI/CD model Differences between Terraform and Ansible As enterprises seek to deploy and maintain increasingly complex cloud infrastructure, there is a necessity to use ?Infrastructure as Code? (IaC) tools, like Terraform. An open-source, state management tool developed by HashiCorp, Terraform allows developers to use a common coding interface to work through their various clouds safely and efficiently. Attendees will leave being able to write and understand Terraform code (HCL), have a clear understanding of Terraform?s various components and supporting tools, as well as when to reach for Terraform over another IaC tool, such as Ansible. This class prepares you for Terraform Certifcation. Up and Running with Terraform Terraform Overview Defining ?declarative? How to think about Terraform (versus Ansible) Reviewing the Terraform Configuration Running the Terraform Configuration Provisioners Syntax Low Level? HCL syntax Style Conventions Comments Blocks Arguments JSON Configuration Syntax Resources Meta-Arguments depends_on count for_each provider lifecycle Data Sources Variables and Output Input Variables Output Values Local Values Functions String Collection Numeric Encoding Filesystem Date and Time Hash and Crypto IP Network Type Conversion Modules Module Blocks Module Sources Meta Arguments Terraform Templates templatefile Function Template Demonstration Introducing Data Sources Creating an External Data Source Building tftpl template files Expressions Types and Values Strings and Templates Reference to Values Operators Function Calls Conditionals For Expressions Splat Expressions Dynamic Blocks Type Constraints Version Constraints State Understanding the importants of states state storage and locking importing existing resources Remote State What to do when local state is lost CICD Piplines with Terraform Terraform and GitLab pipelines Terraform and Jenkins pipelines Enterprise Case Studies Terraform and Docker Terraform and Kubernetes Terraform and Amazon AWS Terraform and Azure Terraform and VMWare Understanding how to apply Terraform to your unique infrastructure Beyond Basics Intro to Go Programming Terraform Cloud Additional HashiCorp Offerings Backends Secrets Additional course details: Nexus Humans Terraform 101 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Terraform 101 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with business analysts Overview Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed. This course is aimed for experienced practitioners who desire a clear understanding of Strategic Business Analysis, who would like to understand what comprises this work, and the objectives for performing it. Foundational Concepts Components of business analysis Business analysis competencies IIBA/PMI and the goals of a professional association Purpose for having a BA standard Exercise: Review the case study Introduction to Strategy Analysis Definition and purpose of Strategy Analysis The timing of Strategy Analysis Identifying stakeholders and the business need Discussions: Strategy analysis in your organization, When business needs are not clearly defined, and Strategy Analysis and the business analyst Exercises: Describe Strategy Analysis, Identify Roles/Responsibilities, and Identify the business need Analyze the Current State environment The importance of analyzing Current State Understanding Business Architecture Techniques for analyzing Current State Define the Future State Future State description Assessing impacts to business architecture Determining Solution Scope Discussions: Managing expectations with stakeholders, Capturing current capabilities, and How to approach acquiring capabilities Assess Risks Identifying risks Risk Tolerance/Categories/risk responses The concept of positive risk Techniques for identifying risks Discussions: Who is responsible for identifying risks? Who captures positive risks today? Exercise: Identify Risks Define the Change Strategy Defining change strategy Components of change strategy Solution scope, enterprise readiness and change Techniques for defining a change strategy Developing a Business Case The purpose of a business case Business case components Building a convincing business case Determining the Recommended Solution Packaging the business case Reviewing the business case with stakeholders Discussions: Evaluating project proposals and anticipating questions for the business case review Exercise: Create a business case Additional Resources Helpful links for obtaining additional business analysis information Additional course details: Nexus Humans BA02 - Strategic Business Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA02 - Strategic Business Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Implementer Overview Enrolling in this course will help you better understand and leverage PeopleSoft Payroll for North America (USA) payroll requirements and processes. This knowledge will help you create, adjust and troubleshoot your organization's employee payroll. Learn Off-Cycle Payroll Events In addition to typical on-cycle payroll processing, Payroll for North America provides functionality for a variety of off-cycle payroll events and other payroll requirements. This course will illustrate how to reverse a paycheck, record a manual check, produce online checks and final checks and create a gross up check. In addition, you'll also learn the necessary steps to set up and process mid-period job changes and multiple jobs. Finally, you'll set up and processes benefit deductions and garnishments. This PeopleSoft Payroll - US Rel 9.2 training teaches you how to set up and maintain employee tax data, additional pay, general deductions and direct deposits. Expert Oracle University instructors will show you how to use this solution to calculate payroll, review calculation results, identify and correct errors, confirm payroll and more. Setting Up PeopleSoft HRMS Tables for Payroll Processing Identifying HRMS Tables That Impact Payroll Processing Describing Installation Table Setup for PeopleSoft Enterprise Payroll for North America Describing the Role of SetID, Location, and Department in Payroll Processing Describing Company Table Setup Desc Setting Up Payroll Tables Identifying Payroll Setup Tables Setting Up Source Bank Accounts Creating Special Accumulators Setting Up Earnings Codes Setting Up Earnings Programs Describing Shift Pay Setup Creating a Pay Group Creating a Rate Code Setting Up U.S. Payroll Tax Tables Identifying Tax Table Maintenance Responsibility Describing PeopleSoft-Maintained Tax Tables Setting Up Customer-Maintained Tax Tables Setting Up Employee Data Identifying Sources of Employee Data Setting Up an Employee Instance Entering and Viewing Employee Job Data Identifying Employee Pay Data Updating Employee Tax Data Assigning Additional Pay to Employees Assigning General Deductions to Employees Updating P Creating and Updating Paysheets Describing Paysheets in Payroll for North America Describing Balance ID Creation Creating Pay Calendars Setting Up Pay Run IDs Creating Paysheets Viewing and Updating Paysheets and Paylines Describing the Payroll Unsheet Process Calculating Payroll Describing Payroll Calculation Running Preliminary Payroll Calculation Running Final Payroll Calculation Confirming Payroll and Producing Checks and Reports Confirming a Payroll Viewing Confirmed Payroll Results Online Printing Checks and Advices Describing Check Reprinting Describing Direct Deposit Transmittals and Reports Describing Payroll and Tax Reports Identifying Methods of Reversing Payroll Confirmati Processing Off-Cycle Payrolls Identifying Off-Cycle Payroll Processing Reversing a Paycheck Describing Reversal/Adjustment Processing Recording a Manual Check Producing an Online Check Describing Retroactive Processing Setting Up and Processing Additional Payroll Functionality Setting Up a Holiday Schedule Setting Up Advanced Earnings Options Setting Up Multiple Jobs Processing Setting Up and Processing Mid-period Job Changes Processing Gross Ups Setting Up and Processing Benefit Deductions in Payroll Setting Up Deductions and Earnings for Benefits Calculations Updating a Benefit Program and Enrolling Employees Analyzing Benefits-Related Payroll Reports Setting Up and Processing Garnishments Identifying Garnishment Setup Steps Describing PeopleSoft-Maintained Garnishment Tables Setting Up Company-Level Tables for Garnishment Processing Assigning an Employee Garnishment Deduction Setting Up Employee Garnishment Specification Data Reviewing Emp Describing PeopleSoft Enterprise ePay Identifying HRMS Tables That Impact Payroll Processing Describing Installation Table Setup for PeopleSoft Enterprise Payroll for North America Describing the Role of SetID, Location, and Department in Payroll Processing Describing Company Table Setup Desc

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Many organisations find that project teams struggle to create and maintain effective plans. Estimates are often overly optimistic and risks go unmanaged until the inevitable happens. Resource managers also find it hard to forecast the likely loading on their departments and requests for support are not provided in a consistent format. This programme has been developed to address these needs in a very practical, hands-on format. Case study work can be based on simulations or on the organisation's current projects for maximum benefit to participants. The aim of this training is to develop and enhance participants' planning and risk management skills in order to maximise the success of project work undertaken by the organisation. The principal training objectives for this programme are to: Provide a structured, integrated approach to planning and risk management Demonstrate practical tools and techniques for each stage of planning Show how to organise and involve relevant people in the planning process Explain how to use the plan for forecasting and pro-active project control Identify ways to improve planning, both individually and corporately The course will emphasise the importance of participative planning techniques that improve the quality of plans whilst reducing overall time and cost of planning. The course will encourage discussion of internal procedures and practices and may be customised to include them if required. DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Projects and planning Why plan? The benefits of good planning / penalties of poor planning Planning in the project lifecycle; the need for a 'living' plan The interaction between target setting and the planning process Team exercise: planning the project 3 Planning the plan Defining the application and structure of the plan Impact of planning decisions during the project lifecycle Using available time to create an effective plan 4 Defining deliverables Assessing the context; reviewing the goals and stakeholders Developing the scope and defining deliverables; scope mapping Understanding customer priorities; delivering value for money Case study: defining the project deliverables 5 Creating the work breakdown Building the work breakdown structure Detailing the tasks and sub-tasks; structured brainstorming Defining task ownership; the task responsibility matrix 6 Creating and using a logical network Developing the logical network; task boarding Determining the critical path and calculating float Accelerating the plan; concurrent programming and risk Individual and group exercises DAY TWO 7 Developing resource schedules Deriving the Gantt chart from the network Developing the detailed resource schedules Calculating the expenditure profile ('S' curve) 8 Estimating task durations and costs Understanding estimates: effort, availability and duration Estimating tools and techniques Application of estimating techniques during the project lifecycle 9 Case study Developing the project plan Refining the project plan Team presentations and discussion 10 Managing risks and refining the plan Awareness of contractual issues associated with risk Identifying and evaluating risks; deciding ownership Managing risks: determining levels of provision and contingency Controlling risks: maintaining an up-to date risk register 11 Planning for pro-active control The earned value analysis (EVA) concept and its predictive value Deriving the measures needed for cost and delivery performance Practical issues associated with implementing EVA 12 Using and maintaining the plan Tracking progress and updating the plan Publishing and controlling the plan 13 Course review and transfer planning (Course sponsor present) Identify ways of implementing the techniques learnt Sponsor-led review and discussion of proposals Conclusion

Duration 2 Days 12 CPD hours This course is intended for This course is recommended for technical professionals who automate, orchestrate, and troubleshoot Check Point secured environments. Overview Explain how automation and orchestration work together Understand the key drivers for incorporating automation and orchestration into security management Execute a shell script that demonstrates how to build a comprehensive Security Policy. Recognize how the Check Point API framework integrates with R80 Security Management to support automation and orchestration of daily tasks Describe Check Point API tools and demonstrate how they are used to manage Check Point Security Management solutions Demonstrate how to define new objects and modify existing ones by using the Check Point API The goal of this course is to provide an understanding of the advanced concepts and skills necessary to automate and orchestrate tasks relating to managing Check Point Security Policies Course Ouline Explain how automation and orchestration work together Understand the key drivers for incorporating automation and orchestration into security management Execute a shell script that demonstrates how to build a comprehensive Security Policy. Recognize how the Check Point API framework integrates with R80 Security Management to support automation and orchestration of daily tasks Describe Check Point API tools and demonstrate how they are used to manage Check Point Security Management solutions Demonstrate how to define new objects and modify existing ones by using the Check Point API Demonstrate how to create API commands to efficiently maintain the Check Point Security Management Server database Demonstrate how to use different methods to update the database with API commands Become familiar with client-side and server-side scripting and scripting languages Understand how to use the Bash shell to develop APIs Recognize and describe many of the open source tools that are available to assist with API development Demonstrate how to use a custom REST application to update the database of a Security Management Server Demonstrate how to use Postman to manage the Security Policy database through the Check Point API Understand what steps to take to troubleshoot and debug API scripts Demonstrate basic troubleshooting techniques by reviewing debugging messages in various forms Understand how to use self-service portal capabilities to provide general IT services Recognize how automation tools work with Check Point APIs to automate security management tasks and orchestrate workflow behind service portals Demonstrate common tasks that are automated in a Web portal to manage the Security Policy LAB Exercises Demonstrate Check Point automation and orchestration Manage objects using the Check Point API Create a management API shell script Use a variety of methods to execute API commands Use a custom REST tool for API calls Use Postman for API calls Debug the Check Point management API Automate tasks using a Check Point API enabled Web portal Additional course details: Nexus Humans CCAS Check Point Certified Automation Specialist training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CCAS Check Point Certified Automation Specialist course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

An insightful, enjoyable and experiential programme to help you analyse data and information and make a balanced decision based upon sound commercial reasoning. It will enable you to identify options, make decisions and take actions based on a thorough analysis combined with instinct and intuition to make a positive effect on profitability. This programme will help you: Identify ways to analyse data and sort relevant from irrelevant information Develop analytical and numerate thinking, and consider the financial implications of a decision Make decisions based on sound commercial reasoning - a mix of intuition and analysis Select from a range of tools to analyse a situation and apply these effectively Understand how costs and profits are calculated Use tried-and-tested techniques to manage and control your budgets Appreciate the fundamentals of financial analysis Focus on the bottom line Identify the basics of capital investment appraisal for your business Evaluate results and seek opportunities for improvement to your business 1 The commercial environment What do shareholders and investors want? What do managers want? Profit v non-profit organisations Investor expectations 2 Financial and non-financial information Risk and reward considerations Drivers of commercial decisions 3 Running a business A practical exercise to bring financial statements to life Different stakeholder interests in a business The impact and consequences of decisions on financial statements 4 Where do I make a difference to the organisation? How can I contribute to an improved business performance? Key performance indicators - measuring the right things A 'balanced scorecard' approach - it's not all about money! 5 A 'balanced scorecard' approach Analysing and reviewing my contribution to the business direction What is the current focus of my commercial decisions? Developing the business in the right way - getting the balance right! Where should/could it be in the future? Do my decisions support the overall vision and strategy? 6 Making commercial decisions Left-brain and right-brain thinking Convergent and divergent thinking Analysis and instinct Interactive case study exercise - emotional and rational decisions Reflection - what is my style of making decisions 7 Let's consider the customer! Identifying target markets Differentiating propositions and products Customer service considerations Marketing considerations and initiatives Pricing strategies and considerations 8 Strategic analysis The external environment The internal environment LEPEST analysis SWOT analysis Forecasting Group activity - analysing markets and the competition How do these improve your decisions? 9 Comparing performance Analysing key financial ratios Ways to compare performance and results Break-even analysis 10 Profit and loss accounts and budgeting Managing income and expenditure The budgeting process How does this link to the profit and loss account? Managing and controlling a cost centre/budget The role of the finance department Different ways of budgeting Incremental budgeting Zero-based budgeting 11 Understanding the balance sheet Purpose of balance sheets Understanding and navigating the content What does a balance sheet tell you? How do you affect your balance sheet? Links to the profit and loss account A practical team exercise that brings financial statements to life 12 Business decisions exercise How does this improve your decisions? A practical exercise to apply new knowledge and bring commercial thinking to to life The impact and consequences of decisions on financial statements 13 Working capital Why is this important? The importance of keeping cash flowing Business decisions that affect cash Calculating profit 14 Capital investment appraisal Capex v Opex Payback Return on investment The future value of money The concept of hurdle rate 15 Lessons learned and action planning So what? Recap and consolidation of learning The decisions that I need to consider Actions to achieve my plan

Duration 1 Days 6 CPD hours Apple?s Keynote is the equivalent of Microsoft?s PowerPoint. With it?s powerful set of tools and effects, Keynote makes it easy to create stunning presentations. In this one-day class you will learn how to design and customize slides, add media and music, animate text and images, record voice over narration and the best tips and tricks for presenting the final presentation. Course covers working with a Mac, iPhone and/or iPad and demonstrates how to collaborate in real time with other users Creating a Presentation Opening Keynote Choosing a Theme and Slide Size Selecting a Master Slide Outlining a Presentation Using the Inspector Working with the Format Bar Pasting Text into an Outline Formatting Text Customizing a Slide Layout Copying Styles Between Slides Fixing Spelling Errors Working in Outline View Reordering Slides Creating Object Effects Dragging Files to Create New Slides Using the Light Table Creating a Custom Theme Creating an Empty Theme Creating Backgrounds and Formatting Text Creating a Title Slide Creating a Master Slide Saving and Sharing Themes Applying a Custom Theme Dragging Files to Create New Slides Using the Light Table Working with Tables and Charts Tables and Charts Working with Tables and Charts Chart and Table options Understanding Axis and Series 2D and 3D Charts Animating Tables and Charts Adding content from Microsoft Office or PDF Files Adding Media to Your Presentation Adding Photos and Graphics Enhancing Photos in Keynote Customizing Photo or Graphic Layouts Making Part of a Photo or Graphic Transparent Masking Photos and Shapes Instant Alpha Adding Hyperlinks and Navigation Adding a Chart or Table Adding Audio or Soundtrack Adding a Global Transition Adding Video and Animation Creating Builds to Reveal Text Creating a Sequence Build to Reveal a Table Creating a Smart Build Creating Custom Animation Animating Charts Animating Your Presentation Previewing the Presentation 2D and 3D Transitions Between Slides Creating Object Effects Running and Pausing your Presentation Animating a Title Slide Adding HyperLinks to your Presentation Using Magic Move Recording a Narrated, Self Playing Presentation Rehearsing and Delivering Your Presentation Reviewing your Presentation Adding Comments to your Presentation Adding and Printing Presenter Notes Rehearsing your Presentation Creating a Self-running Slideshow Troubleshooting your Presentation Indexing with Spotlight Importing from PowerPoint Animating a Title Slide Cleaning Up a Presentation Enhancing a Presentation Using an iOS Device as a Remote Control - Sharing Your Presentation Printing handouts Export for Email Exporting to PDFs Exporting to PowerPoint Exporting to Quicktime Sending to YouTube or the web Exporting Export For Email, PDFs Uploading to iCloud or Moving between Computer and iCloud Exporting to PowerPoint Exporting to QuickTime Sending to YouTube Troubleshooting & Cleaning Up Your PresentationTips and Tricks Working with Keynote on an iOS mobile device Additional course details: Nexus Humans Apple Keynote training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Apple Keynote course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This workshop will help you improve the impact, clarity, accuracy and effectiveness of your sales proposals. It takes bid and proposal teams right through the process, from start to finish - from forming the team and gathering the information, through to writing and reviewing the proposal document, and on to presenting it to the client. The learning points shared in the programme come from the trainer's extensive real-world experience with a wide variety of businesses. As a result of attending this programme, participants will be able to: Write more clearly, more grammatically and more persuasively Structure their written communications more effectively Avoid the 'howlers' that can cost you business Impress your clients Win more business 1 Bid strategy How to combine your knowledge of the market or customer, your products and services, and your competitors, to create a quality bid New insights into your comparative advantages and competitive position in the marketplace Understanding more about how your client views you and other suppliers A plan of attack to build on your strengths and attack the weaknesses of your competition Dealing with RFP/ITT situations 2 Teamwork How a bid or proposal team needs to prioritise and manage preparation time Co-ordinating input from team members Agreeing responsibilities 3 The importance and role of a well-written sales proposal Why bother? - the value of the sales proposal to you and to the customer What the customer wants and needs to make a decision in your favour Understanding and delivering on customer expectations Review and discussion of different proposals - with real-life examples 4 The best way to structure your sales proposals A section-by-section, page-by-page review of best practice in structuring great sales proposals How to improve the way you match your proposal to the customer's objectives and requirements Plan your sales documents systematically - to make them easy to read and more persuasive How to make your proposal look like the 'least risky' option 5 Making your proposal a compelling and persuasive proposition Choosing the right words that sell effectively Selecting the right content and information for your document or proposal Using an option matrix to summarise complex choices and increase final order value How to write an executive summary 6 Well-written and error-free Developing your writing style for maximum impact Expressing the content (ie, selling points) clearly, concisely and correctly Proof-reading and editing work effectively, using formal marks and techniques Improving visual layout, format and appearance Keeping it customer-focused 7 Presenting to the client - overview Presentation options Understanding the client's objectives - as well as your own The proposal review meeting - logistics Managing to the next step Designing and delivering a compelling presentation Isolating objections and concerns Follow-up and follow-through 8 Positioning your final proposal Finalising your bid - presenting the right 'best few' USPs, features and benefits and making them relevant and real to the customer Smart ways to position price and be a strong player - without being the cheapest How to differentiate yourselves by how you present, as well as what you present How to design and deliver a successful bid presentation 9 Bid presentation practice session with structured feedback Participants work in small groups or pairs to prepare and later present a sample section from a real life bid or proposal presentation The trainer will provide assistance and input During group review and discussions, input from others will be encouraged and many best practice ideas summarised 10 Managing the end game How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns How to read the situation to plan the next step Identifying negotiation tactics - and how to deal with them Planning for a negotiation and how to get the customer feel they have the 'best deal' 11 Workshop summary and close