254 Courses delivered Live Online

Additional specialist online training for anyone working with couples or helping with relationship issues… Accredited CPD: 4 hours Length: 8.45am–1.00pm (GMT) Live training delivered online – Join Jennifer Broadley on Tuesday 9th July 24 for another jam-packed session live online via Zoom. You will have plenty of opportunities to ask questions. Simply book your place and we will send you email confirmation – your Zoom link will be sent the day before the event. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties, so you will also get a recording for 2 weeks afterwards to maximise your learning. Can’t make this date, then please register your interest and we’ll let you know as soon as another date is available. This additional online training session gives us time to look in more depth at narcissism and what a relationship with a narcissist might look like In most cases, applying the skills and techniques learned in the Couples Therapy Online Masterclass is all that’s needed to help a couple move forward in their relationship. But sometimes additional knowledge is needed, as in the case of relationships where narcissism is a suspected factor, to help a therapist assess more quickly and meaningfully the relationship dynamic and specific challenges involved, thus allowing them to help the couple more effectively to find a constructive and compassionate way forward and out of their current difficulties. Why take this course The term ‘narcissist’ is often bandied about and narcissism is frequently covered in the media – but is this language over-used or misused? It’s great that awareness is being raised generally about narcissism and the impacts it can have on a relationship, but it’s important to be well informed. As a result of this increased awareness, more people are seeking information and answers to their own experiences, as well as about the causes of their own relationship difficulties and what they can do about them. As part of that process they may well seek some counselling or therapy so it’s important that, as therapists, our knowledge, skillset and stories are as up-to-date and relevant as possible to best serve our clients. If you already work with couples, in your private practice or employed role, and you want some more detailed insight into narcissism and how to spot it, as well as some of the additional relationship challenges it brings, this live online training is for you.. Jennifer gave a very informative response to my specific request for information relating to narcissismPAULINE, THERAPIST ATTENDING JENNIFER'S 'COUPLES THERAPY' COURSE What will you learn What is a narcissistic personality disorder (NPD) – and what are the criteria for clinical diagnosis What specific unkind or manipulative behaviours in relationships can be classed as narcissism – and when should we really not use that term Why the reports of narcissistic emotional abuse in relationships are significantly on the increase – and how (or whether) this parallels family, relationship and societal changes If it’s not narcissism, what else could be causing the dysfunctional relationship pattern? The truths and myths of the nature vs nurture debate in relation to NPD How to spot narcissism when both partners are in your therapy room How to spot NPD when only one partner is in your therapy room Why it’s usually the co-dependant partner, rather than the one with narcissistic personality traits, that instigates therapy How to support an abused partner to exit a narcissistic relationship – OR to remain in it if he/she won’t or can’t leave How to identify which needs are not being met for one or both partners of a couple – and strategies to quickly change that Tools and checklists to keep your clients emotionally and physically safe as you support a rise in their self-esteem, self-compassion and emotional needs being met more healthily The common language (media and social media) for NPD-related behaviours How to raise children (separately or together) when one parent has NPD – the critical Do’s and Don’ts Additional resources to steer your clients towards – plus recommended reading for you as a therapist And more… You will also have plenty of opportunities to ask questions and benefit from those asked by other people. Who is this course suitable for? Anyone who has previously attended our Couples masterclass 1-day workshop (live or in person). Anyone working with couples, perhaps as a relationship counsellor or through couples therapy, who would like a better understanding of narcissism and NPD, and ideas for helping couples deal with the challenges these bring. Please Note This course is not a substitute for therapy.

Prerequisite: PECS Level 1 Training This two-day training focuses on creating lessons and activities to promote communication throughout the day. Beginning with a review of the Pyramid Approach to Education as it relates to PECS, we guide you in refining your PECS implementation and discuss current challenges you have experienced within the six phases. As you acquire teaching strategies on expanding vocabulary and syntax combined with new ideas for materials, we will discuss how to increase communication opportunities for your learner. Throughout the training, you will be provided with presenter demonstrations, video examples and opportunities to role-play. With innovative ideas, increased confidence and renewed enthusiasm, you will leave the PECS Level 2 Training ready to move PECS users to more sophisticated levels of communication. WATCH VIDEO WHAT YOU WILL LEARN Identify the six phases of the PECS protocol Analyse common difficulties with PECS implementation Generate solutions to common challenges with implementing PECS Provide communication opportunities across the day in all activities Implement specific strategies for teaching advanced language concepts WORKSHOP DETAILS Agenda: 9:00 AM - 4:30 PM Registration Time: 8:30 AM - 9:00 AM CPD Points: Continued Professional Development Points CEUs: 7.5 BACB CEUs / 7.5 IBAO CEUs. Satisfactory completion of this course requires participants to be present for the duration of the course and to participate in all student responding activities (e.g. questions, role play, quizzes, and surveys). Tuition Includes: detailed handout with space for note taking, delegate practise bag and certificate of attendance. *Participants are encouraged to bring the PECS Training Manual (Frost and Bondy, 2002) that they received at their PECS Level 1 Training, as this workshop may reference some pages in the manual. This course is certified by the CPD certification service (the leading independent CPD accreditation institution) as conforming to continuing professional development principles. All delegates will receive a certificate of attendance detailing eligible CPD hours which can be used as verifiable documentary evidence when submitting CPD recording forms. Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor. Pyramid Educational Consultants is an approved IBAO Provider for Continuing Education Credits.

Every relationship has its ups and downs, but sometimes these become too difficult for a couple to manage on their own… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am–4.00pm GMT) Probably the best couples therapy training course I have ever attended. Very full, hugely informative contentWELLBEING OFFICER, SOLENT MIND Live training delivered online – Attend Jennifer Broadley’s online training masterclass live online on Tuesday 21st May 24 via Zoom. The content covered is the same as her attended workshop with a few modifications to some of the exercises, and you will have plenty of opportunities to ask questions. All you need is a quiet place to watch, a computer or tablet and a strong internet signal, the rest is easy – simply book your place as normal, and we will email you details of how to join the Zoom workshop. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Why take this course Relationship issues are one of the most common causes of emotional distress – and often the reason people seek help. A solid understanding of why difficulties arise, and what can be done about them, is extremely useful therefore for all caring professionals, not just those working with couples. Drawing on pioneering research, Jennifer Broadley’s one-day couples counselling course gives you this important knowledge, along with a range of strategies and proven tips for working effectively and ethically with more than one client. She shares the practical guidelines and skills she has acquired over many years of successfully helping couples using the human givens approach to build and maintain supportive and mutually rewarding relationships. Presented without psychobabble, and making good use of insightful case histories, Jennifer demystifies an area of counselling that many find daunting or fear is complicated. The day covers: the most effective ways to help and build rapport with couples in conflicted relationships; the sex differences in processing emotions; non-blame talking styles; the long-term impact of parenting; past conditioning, including psychological traumas, that can give clues about why difficulties arose; and what we can learn from the way successful couples facilitate mutual needs satisfaction. Well worth attending – and the money. I'm going back refreshed and well resourced, with lots of new skills and strategies to try.PSYCHOTHERAPIST What will you learn Essential skills for building and maintaining rapport with two emotionally-aroused people Ways to encourage both partners to engage in solving their difficulties How to teach non-blaming communication skills and explain the differences in male and female behaviour to clients What to do if one or even both parties are having an affair How to deal with issues specific to couple counselling, such as confidentiality The key points you need to bear in mind when working with more than one client at a time How to structure effective therapy sessions and goal setting with two people Effective ways to help each partner begin to cooperate in helping the other get their emotional needs met The key ingredients for a healthy and mutually rewarding relationship An insight into the many common relationship problems – and how to help clients overcome them (illustrated with case histories) Tips and techniques for staying objective and empathetic, whilst calming your clients’ high emotional arousal How to recognise and interrupt disruptive behaviour patterns How to use Solution Focused Questioning to initiate change How to manage setbacks and keep the partners motivated How to tell when the relationship isn’t the problem – and what to do about it How to use Guided Imagery with two people Information regarding the latest research into effective couples therapy How early life experiences can influence our relationships, and what to do about this now Creative ways to develop effective interventions, including using tasks and metaphor Asperger’s syndrome – how to work with couples if one or both show Asperger traits, a common cause of relationship problems Considering the wider picture, including other family members Course notes, Accredited CPD Certificate and more… Course Programme The ‘Couples therapy – a practical masterclass’ counselling course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am What predicts relationship stability and fulfilment? 11.00am Comfort break and discussion 11.30am Building empathy, how to use RIGAAR™ 1.00pm Lunch break 1.45pm Structuring therapeutic interventions, establishing goals, and moving forward 2.45pm Comfort break and discussion 3.00pm Valuing the bigger context 4.00pm Day ends Who is this course suitable for? Anyone considering working therapeutically with couples Psychotherapists and counsellors already working with couples who would like additional insights, tools and strategies to use Anyone involved in mental health or whose work involves dealing with couples or families, including: social workers, psychologists, teachers, GPs and health visitors Anyone who is interested in learning solution focused, brief therapy interventions, working from the human givens approach, to facilitate a rapid process of change for couples in distress Anyone wanting to overcome their own insecurity in a relationship or to learn more about the myriad dynamics that come into play in relationships will benefit from the information given on this course. Please Note This course is not a substitute for therapy.

In this series we will be joined by a collection of creators and exploring their career including education, career steps and challenges.

In this new series we will be exploring the culture of personal brands and how creators position themselves.

Course Objectives At the end of this course you will be able to: Record and edit a Macro Assign macros to keyboard shortcuts, Quick Access Toolbar, Buttons and Shape objects. Use the Visual Basic Editor; change the properties of an object; add a module to a project; write the code for a procedure and then run it; and use the Object Browser to search procedures Manipulate data by declaring variables of different data types; combine data by using expressions; use functions to accept input and display output; and declare variables and procedures with the appropriate scope Use decision structures to create procedures that make decisions; and use loop structures to perform repetitive tasks Create an error handling routine in case things go wrong with VBA code ' 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk Customer Feedback Best Training Ever! Just finished a bespoke 1-1 training course in Excel Advanced, Macros & VBA. Pedro is an excellent trainer, imparting his skills and knowledge in the best way - appropriately to audience skills, knowledge and ability. Pedro is always approachable, encouraging and supportive, giving delegates the optimum learning environment. I would not hesitate to recommend Pedro as a trainer, whatever your level of ability. Amanda Morris - Treasury & Systems Accountant at Reall - Real Equity for All The trainer was very knowledgeable, kept everyone involved and was enthusiastic. A great experience.. Simon Harper - Lloyd's of London My learning experience was awesome. Perdinand Reagan - Subsea7 Very nice and relaxed approach to teaching. Was definitely a good learning experience. Jerome Pupe - S5 Agency World The Trainer – Very positive + patient + helpful + thorough Agnes Souza - Direct Wines ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Introduction to Macros and VBA Introducing Visual Basic for Applications Recording a Macro Naming conventions for Macro Procedures Running a Macro Absolute or Relative Cell Referencing Saving and Opening Files with Macros Making macros always available Adding Macros to Keyboard Shortcuts, Quick Access Toolbar, Buttons and Shapes Editing a Macro in the Visual Basic Editor Understanding the Development Environment Customising the Editor Tips for General Typing in VBA Using Visual Basic Help Working with Procedures Program Design Understanding Modules Naming Rules Creating a Module Understanding Procedures Programming Macro Concepts Creating a Subroutine Creating a Function Understanding Arguments Exiting Procedures Calling Procedures Objects, Properties, Methods and Events Understanding Objects Properties, Methods, and Events Navigating the Object Hierarchy Understanding Collections Accessing a Member of a Collection Understanding Hierarchy Using the Object Browser Using the With Statement Working with Properties Working with Methods Creating an Event Procedure Reserved Macro Names Using Expressions, Variables and Intrinsic Functions Understanding Expressions and Statements Declaring Variables Understanding Data Types Determining the Value of Variables Working with Variable Scope Using Built-in VBA Functions Understanding Constants Using Message Boxes Controlling the Answer to a Message Box Using Input Boxes Declaring and Using Object Variables Controlling Program Execution Understanding Control-of-Flow Structures Using the If...End If Decision Structures Nested If Statements Using the Select Case ... End Select Structure Using the Do ... Loop Structure Using the For ... Next Structure Using the For Each ... Next Structure Guidelines for Use of Control-of-Flow Structures Debugging and Handling Errors Understanding Errors Using Debugging Tools Setting Breakpoints and Using Break Mode Stepping Through Code Trapping Errors with the On Error Statement Understanding the Err Object Working with Inline Error Handling Writing an Error-Handling Routine Working with Forms and Controls Understanding UserForms Creating a Form Displaying and Removing a Form Aligning and Sizing Controls Using the Toolbox Working with a Form's Properties, Methods, and Events Working with Form and Control Properties, Methods and Event Setting the Tab Order Populating a Control Who is this course for? Who is this course for? This course is designed to give proficiency in the Visual Basic Editor (VBE), predominantly making use of Excel objects, understanding Object's Properties, Events and Methods, basic VBA Object oriented programming, event handling, control structures, and debugging tools. Requirements Requirements Preferably, delegates should have attended the Excel Advanced course. Certificates Certificates Certificate of completion Digital certificate - Included

Learn the ‘Essentials’ of gift wrapping in just 90 minutes (with your friends!) What’s included (and how it will help): Step by step tuition covering all the Essential Techniques of gift wrapping so you never need to grab a gift/bottle bag again Practical guidance on tying different styles of Ribbon Bow so you can confidently use them on any gift (and when it’s best to use each one) Learn Pro tips so you feel less overwhelmed & can gift wrap quickly at busy times With many years experience teaching classes, both one to one and in groups, you will complete the class feeling confident that your gift wrapping will never be an embarrassment to you again. 90 Minute Group Class No Replay £97 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why this is important) Wrap a box using the paper & only 3 pieces of tape so you can do this quickly & easily Learn to tie 2 differnt styles of bow (and when to use them) How to pleat gift wrapping paper so you can add extra detail to a gift How to wrap a bottle so you never need to grab a bottle bag again 90 Minute Group Class Includes replay ££117 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why this is important) Wrap a box using the paper & only 3 pieces of tape so you can do this quickly & easily Learn to tie 2 differnt styles of bow (and when to use them) How to pleat gift wrapping paper so you can add extra detail to a gift How to wrap a bottle so you never need to grab a bottle bag again Plus a replay of the class FREQUENTLY ASKED QUESTIONS 1. What's included in a 90 minute virtual class? Step by step tuition covering all the Essential Techniques of gift wrapping so you never need to grab a gift/bottle bag again Practical guidance on tying different styles of Ribbon Bow so you can confidently use them on any gift (and when it’s best to use each one) Learn Pro tips so you feel less overwhelmed & can gift wrap quickly at busy times 2. How much is a 90 minute virtual gift wrapping class?There are 2 options to choose from starting from £97 per person3. How long does a virtual gift wrapping class last?A group virtual gift wrapping class lasts 90 minutes but I recommend allowing 2 hours in case there are any tech issue (unlikely but better to be prepared).4. Are materials provided?No, materials are not provided. I will send you a list of what you need at least 2 weeks ahead of the class (or once your booking is confirmed if less than 2 weeks until the class)5. What is the difference between an in person & a virtual workshop?At a 90 minute virtual class you will get tuition on essential gift wrapping techniques, practical guidance on tying different styles of bow & learn pro tips. An in-person class ususally last a full day, includes lunch/refreshments and all materials which are not included with any virtual classes. 6. What if I can't attend the class - do I get a refund?If you can bo longer attend the date of the class you have chosen, you may move your booking to another date, once, at no extra charge. I do limit the number of people at a group virtual class so if your chosen date to move to is full, you may need to wait until another class becomes available. If no class is available then you will be eligible for a refund. 7. Who is a virtual class suitable for?The classes are suitable for any skill level from beginner to anyone that has already tried the basics and wants to learn more. A group class is ideal if want to attend with a group of friends but you struggle to attend an in person class that fits in with your schedule/commitments. 8. Who is a virtual class not suitable for? There are no exclusions to suitability 9. What results can I expect if I attend a virtual class?That all depends on you and if you’re prepared to go away and practice/use the skills you have learned in the class. 10. Is there a replay? You do have the option to buy a class that includes a recording. If you decide after the class that you’d like to purchase a recording, email me louise@louiselewis.co.uk

Duration 5 Days 30 CPD hours This course is intended for Cisco Unified Communications system channel partners and resellers. • System and technical support engineers. • Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. • Apply advanced scripting principles using the expression editor and custom functions and implement silent monitoring and recording. • Understand Cisco Finesse administration and how to set up reason/wrap-up codes, desktop layout, custom variables, and workflow applications and implement Finesse IP Phone Agent. • Understand and implement VoiceXML applications and configure access to an external database via the VXML Server. • Understand the concepts behind translation routing to include when, why, and how to implement translation routing in a Cisco Unified CCE or traditional ICM environment. • Implement Cisco Unified CCE Options including Cisco Outbound dialing, Courtesy Callback, Agent Greeting/Whisper announcements, and Mobile Agent. • Understand advanced CUIC reporting concepts including administration, importing reports, and custom reporting. Helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Implementing Business Rules Lesson 1: Advanced Scripting and Routing Lesson 2: ICM Scripting Variables, Expressions, Formulas and Functions Lesson 3: Silent Monitoring and Recording Lesson 4: Advanced CVP Configurations Using Finesse Administration Lesson 1: Finesse Overview Lesson 2: Finesse Administration Lesson 3: Finesse IP Phone Agent Using CVP VoiceXML Applications Lesson 1: Basic VoiceXML Functionality Lesson 2: Using Call Studio Lesson 3: ICM Scripting for VoiceXML Applications Translation Routing Lesson 1: Traditional Translation Routing Lesson 2: Translation Routing to CVP Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Courtesy Callback Lesson 3: Agent Greeting/Whisper Announcements Lesson 4: Mobile Agent CUIC Reporting for the Advanced User Lesson 1: CUIC Overview Lesson 2: CUIC Administration Lesson 3: Importing and Using CVP Reports Lesson 4: Custom Reporting

Join Heidi Steel, former teacher, child development and unschooling enthusiast for this webinar on the Power of Play. This webinar will explore the essential role of play in unschooling and how it contributes to children's learning, development, and well-being. Discover the benefits of play beyond the “Early Years.” Find strategies to keep play alive and tips for overcoming common challenges. Gain a deeper understanding of the important role of play in unschooling, Equip yourself with the knowledge and tools needed to create a rich, joyful and expansive learning environment for their children. A recording of this webinar is included and available for two weeks after the live event. These webinars are FREE for Unschooling Village Hub Members along with a back catalogue of Unschooling Webinars, regular live coaching sessions, and discounts on coaching and mentoring services. Sign up for just £20 per month. Yes! I want to join the LPL Unschooling Village Hub

Whether you’re starting out in private practice, or have been in business for a while, this inspiring course will SAVE you time and money and help you build the practice and lifestyle you want … Accredited CPD Certificate: 6 hours Length: 1 day (9.30am - 4.00pm GMT) Extremely helpful course. The real life, practical examples and advice were invaluable...EMMA WARDROPPER Live Online Training – Join Jennifer Broadley for this inspiring, practical training – you will have plenty of opportunity to ask questions. Simply book your place and we will email you details of how to join the Zoom training the day before the event. BONUS RECORDING – the training is recorded in case anyone experiences technical difficulties on the day, so you also get a recording for a limited time afterwards to maximise your learning. Why take this course Although word of mouth is one of the best ways to get business, being a good counsellor or therapist isn’t always enough to fill your practice with clients – and that’s where the easy-to-learn, simple but effective business and marketing skills you will learn on this online course come in. Jennifer Broadley has been a qualified and practising psychotherapist for 10 years and has been in business for herself for well over 20 years. She brings her extensive knowledge of the personal and professional ups and downs to life in this practical and motivating day. You will also gain a wealth of time-saving devices and tips that others who have successfully built their thriving practices have used, all of which will allow you to focus more time on your clients. Jennifer built her business, Healthy Chat, from no clients to full practice within 2 years. She has tried-and-tested marketing strategies and will share with you the ones that have worked for her and the ones that haven’t. She is fully transparent with her client numbers, systems and finances so that you will leave the course clear about whether a full-time or part-time therapy practice is for you – and how to go about getting the work/life balance you want. I’ve learned so much! A must for everyone setting up a therapy businessHEALTH VISITOR What will you learn The essential actions to take when starting your practice from scratch – what’s worth spending money on and what’s not Confidence to take on your first client(s) or increase your client intake until you have a full practice Clear systems for starting or growing your counselling / therapy practice Tools to ensure clients easily find you, trust that you can help, and then book sessions with you Clarity about how long to work with a client – average timings and outliers (for stress, trauma, panic attacks, relationships, etc); when to keep a client and when to let a client go Key information that will help you decide how much to charge and when/whether to be flexible Important things to remember if you work with clients online Time-saving methods for client management: intake, treatment, ending well and future follow up How to manage yourself as a business owner – when to work hard, when to take time out How to make your therapy practice fit in with the lifestyle you want to live – and what to do to avoid becoming overwhelmed When (or whether) to let go of your full or part-time work and shift to letting your counselling practice support you financially How to get your 9 emotional needs met while working for yourself How to define your ideal client(s) and where to find them Practicalities: taking payments, tracking your numbers, meeting your targets, turnover v’s net income, paying VAT (or not), paying tax, chasing non-payments Creating a healthy, open attitude and language around money and finances How to set up your therapy practice to be financially successful and more… Brilliant, this online course has shown me what I need to focus on to build a successful private practice – and where to put my energy, money and time!COUNSELLOR Course Programme The ‘Obsessive Compulsive Disorder – understanding OCD and how best to treat it’ online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am A context for the demand for HG therapy and counselling 11.00am Comfort break and discussion 11.30am Private Practice Design 1.00pm Lunch break 1.45pm Marketing your practice 2.45pm Comfort break and discussion 3.00pm Effective Therapy Sessions & Client Follow up 4.00pm Day ends Who is this course suitable for? Anyone who wants to set up a private therapy or counselling practice If you’re already in private practice and want to increase your client numbers, work less and earn more, you’ll also benefit from attending Anyone who is presently in full or part time salaried work and is considering moving to self employment or entrepreneurialism This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.