FAA Level 2 Award In First Aid For Youth Mental Health (RQF) Classroom (1 day course), Virtual (3 x 2½ hour sessions) Gives learners knowledge of Youth Mental Health First Aid Gives learners the skills to help young people with mental health problems and improve their mental health Course Contents: What is Youth Mental Health? The role of the mental health first aider Identifying mental health conditions Recognising and managing Stress Mental health conditions Recognising a range of mental health conditions:DepressionAnxietyPsychosisEating disordersSuicideSelf-harmPost-traumatic stress disorderConduct disorders - BullyingDrugs and alcohol Mental health first aid action plan Benefits of this course: These figures, taken from the Young Minds website show clearly how many young people suffer with their mental health... One in six children aged five to 16 are identified as having a probable mental health problem That means that, on average, five children in every classroom have a mental health problem 80% of young people with mental health needs agreed that the coronavirus pandemic had made their mental health worse Suicide was the leading cause of death for males and females aged between five to 34 in 2019 Around half of 17-19 year-olds with a diagnosable mental health disorder has self-harmed or attempted suicide at some point In 2018-19, 24% of 17-year-olds reported having self-harmed in the previous year, and seven per cent reported having self-harmed with suicidal intent at some point in their lives So please, learn more about how to help these youngsters, and give them the chance to live happy, healthy lives Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/7176/6
Course Overview The Massage Therapy: Reflexology & Aromatherapy course is designed to provide a comprehensive foundation in holistic wellness practices that promote health and relaxation. Through an in-depth exploration of reflexology techniques, aromatherapy applications, and massage methodologies, learners will gain a solid understanding of how these therapies support physical and emotional well-being. This course introduces key principles of therapeutic touch, essential oil usage, and pressure point techniques, enabling students to build confidence in delivering targeted treatments for stress reduction, circulation improvement, and pain relief. Whether you're seeking to support clients' wellness journeys or broaden your expertise in natural therapies, this course offers accessible knowledge that complements a wide range of health-related disciplines. By the end, learners will have developed the competence to understand treatment principles, tailor approaches to client needs, and work ethically within wellness-focused settings. Course Description This course offers detailed guidance in the disciplines of massage therapy, reflexology, and aromatherapy. Learners will explore a variety of specialised areas such as deep tissue massage, lymphatic drainage, acupressure techniques, and Thai foot reflexology. The curriculum also covers the therapeutic use of essential oils and introduces the principles of physiotherapy to reinforce the understanding of bodily systems. Emphasis is placed on building theoretical knowledge, enhancing client interaction skills, and exploring the business aspects of a successful massage therapy practice. With a structured and accessible approach, the course prepares students to work confidently in wellness and health service environments, ensuring ethical practice, client care, and industry awareness. By engaging with a diverse set of modules, learners will be equipped with a versatile skillset applicable to various therapeutic and supportive roles across healthcare and wellbeing sectors. Course Modules: Module 01: Massage Therapist - A Successful Business Module 02: Deep Tissue Massage Therapy Module 03: Advanced Reflexology Module 04: Thai Foot Reflexology Module 05: Aromatherapy Acupressure - Pain Relief Module 06: Aromatherapy - Use of Essential Oils Module 07: Lymphatic Drainage Massage Therapy Module 08: Physiotherapy (See full curriculum) Who is this course for? Individuals seeking to enter the wellness and complementary health field. Professionals aiming to expand their expertise in massage or holistic therapies. Beginners with an interest in natural healing and stress management. Anyone considering a career change into the health and wellness industry. Career Path Massage Therapist Aromatherapy Practitioner Reflexologist Wellness Consultant Spa or Holistic Health Centre Assistant Health and Wellbeing Coach Physiotherapy Assistant Entrepreneur in Wellness Services
“Meaning-Fullness” critiques traditional psychiatric diagnosis, advocating for an existential/phenomenological approach to mental health. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Meaning- between Prof. Ernesto Spinelli and Dr. Jan Resnick “Meaning-Fullness aims to develop an alternative approach to traditional psychiatric diagnosis of psychopathology through an understanding of the existential vacuum and a phenomenology of language and the body. There is a growing epidemic of mental un-wellness even though there has never been so many psychiatrists and psychologists available. This contradiction demonstrates how a bio-medical approach is far too limited at best and a radical mistake, at worst. Through the use of theory, philosophical discussion and case studies, Meaning-Fullness seeks to elaborate how mental disturbance and emotional suffering, traumatic and dissociative experience, emptiness and meaninglessness, can be understood differently and then worked with in psychotherapy. When an existential/phenomenological perspective informs the therapeutic relationship, terms like treatment, healing, cure, recovery, growth and development, can be seen in a different light from the standard narratives and take on a wholly different meaning.” Dr. Jan Resnick. Dr. Jan Resnick is a senior psychotherapist, supervisor, and author. He has a PhD in Psychology (Psychoanalysis). As founder and Director of Training, he ran a Nationally Recognized and Accredited Registered Training Organisation called The Churchill Clinic for 18 years which became the largest such organisation in Australia for conferring post-graduate qualifications for training Psychoanalytic Psychotherapists. He was the Founding President of the Psychotherapists & Counsellors Association of Western Australia where he later received an Outstanding Achievement Award after serving 10 years on the Management Committee. He was an Editorial Advisory Board Member of the national journal Psychotherapy in Australia for 20 years and currently, an Advisory Board member of Blue Knot Foundation (formerly ASCA – Adult Survivors of Child Abuse). He is accredited by the Royal Australian New Zealand College of Psychiatrists to supervise psychiatry registrars in psychotherapy and has taught in the Advanced Psychotherapy Training Program. He has presented at many conferences including last year in Valencia, Spain for the International Association for Relational Psychotherapy and Psychoanalysis, also for the Mental Health Practitioners Network of Australia, and 3 times for the RANZCP Psychotherapy Section bi-national conference. He runs a supervision group for Psychiatrists practicing psychotherapy for the past 15 years and supervises Developmental Paediatricians at the State Child Development Centre in West Perth. He has presided over 4 mental health charities and has over 100 publications including two books. His book based on his clinical work as a couples’ therapist is How Two Love, Making your Relationship Work and Last. His latest book published by Karnac Books (Oxford) is called Meaning-Fullness, Developmental Psychotherapy and the Pursuit of Mental Health, an existential/phenomenological and relational approach based on his clinical work over more than 47 years. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 19 July from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:
Course Overview This course, Acupressure: Relieving Stress and Anxiety, offers a comprehensive exploration of how acupressure techniques can be applied to ease emotional tension and promote well-being. Learners will gain a thorough understanding of key acupressure points, meridian pathways, and treatment protocols designed specifically for managing stress and anxiety. By completing this course, participants will be equipped with the theoretical knowledge to recognise how acupressure can influence the body's energy flow and contribute to emotional balance. Whether you are pursuing personal interest, wellness education, or career development, this course delivers valuable insights that can be applied across a wide range of contexts. Upon successful completion, learners will feel confident in explaining the principles of acupressure and identifying how it supports mental and emotional health, offering a solid foundation for future study or complementary therapy practices. Course Description The Acupressure: Relieving Stress and Anxiety course delves deeper into the ancient principles of acupressure, focusing on the science of meridians and the techniques used to manage emotional distress. Learners will be introduced to the history and theory behind acupressure, followed by an exploration of specific treatment protocols that target stress and anxiety. Throughout the course, emphasis is placed on understanding the energetic pathways within the body and how stimulating key points can promote balance and relaxation. Designed to be accessible for beginners yet informative for wellness professionals, the course provides structured and clear instruction to enhance theoretical expertise in holistic health practices. By the end of their learning journey, participants will possess the skills to explain acupressure concepts confidently, identify therapeutic points for emotional support, and appreciate the wide-ranging benefits this gentle therapy offers within modern wellness fields. Course Modules Module 01: Introduction Module 02: What is Acupressure? Module 03: What are Meridians? Module 04: Acupressure Treatment Protocol for Relieving Stress & Anxiety Module 05: Benefits of Acupressure (See full curriculum) Who is this course for? Individuals seeking to enhance their personal well-being and emotional resilience. Professionals aiming to expand their wellness and holistic therapy knowledge. Beginners with an interest in traditional and complementary healthcare practices. Anyone wishing to understand natural methods for emotional balance and relaxation. Career Path Complementary Therapy Assistant Holistic Health Advisor Wellness Centre Support Staff Mindfulness and Well-being Coach Health and Lifestyle Consultant Spa and Wellness Professional
Lymphatic Drainage Massage Therapy Course Overview This Lymphatic Drainage Massage Therapy course provides learners with a comprehensive understanding of lymphatic drainage techniques, focusing on their therapeutic benefits and practical applications. It explores the anatomy of the lymphatic system, the causes and symptoms of lymphatic dysfunction, and the methods used to stimulate lymph flow. By the end of the course, learners will be equipped with the knowledge and techniques to provide lymphatic drainage massage, addressing a variety of health concerns. This course is ideal for those seeking to expand their skillset in massage therapy or those interested in natural healing practices. Course Description This course delves into the science of lymphatic drainage massage, including the anatomy of the lymphatic system and its vital role in immune function. Learners will explore various techniques for stimulating lymph flow and addressing lymphatic dysfunction. Topics covered include the causes of lymphatic issues, manual massage techniques, and the overall therapeutic effects of lymphatic drainage. By the end of the course, learners will possess the skills to conduct effective lymphatic drainage massages, improving both the health and wellness of their clients. The course also offers insights into how lymphatic drainage can aid in recovery and wellness, making it highly relevant for professionals in the health and wellness industry. Lymphatic Drainage Massage Therapy Curriculum Module 01: Introduction to Lymphatic Drainage Massage Module 02: The Lymphatic System Module 03: Lymphatic Dysfunction Module 04: Manual Lymphatic Drainage Massage Module 05: Manual Lymphatic Massage Treatment Module 06: Effect of Lymphatic Drainage Massage Therapy (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of massage therapy. Professionals aiming to expand their therapeutic techniques. Beginners with an interest in wellness and natural healing. Health enthusiasts keen on improving their self-care practices. Career Path Lymphatic Drainage Massage Therapist Wellness Practitioner Massage Therapist in spa and wellness centres Health and Holistic Care Professional Natural Health Consultant
Level 2 Certificate in Nutritional Therapy Course Overview: The Level 2 Certificate in Nutritional Therapy provides learners with an essential understanding of the key principles behind nutrition and how it can be applied therapeutically. The course delves into the impact of food on health and how personalised nutrition strategies can aid in improving wellness. It covers the science of nutrition, including the effects of food on the body, common dietary issues, and therapeutic approaches. Through this course, learners will gain the knowledge to integrate nutritional therapy into various professional settings and improve client health outcomes. By the end, learners will be well-equipped to understand individual nutritional needs and how to implement tailored dietary strategies for optimal health. Course Description: The Level 2 Certificate in Nutritional Therapy offers an in-depth exploration of how nutrition influences health, addressing the biological and biochemical mechanisms at play. Learners will explore the specific nutritional requirements for different conditions, the therapeutic application of nutrition, and how to create personalised nutritional plans. The course covers powerful nutrient-rich foods, the significance of balanced diets, and the importance of lifestyle factors in health management. Additionally, learners will gain insight into the role of wellness coaching within the field of nutritional therapy, integrating coaching techniques to support individuals in achieving their health goals. The course is designed to provide learners with practical tools and insights, fostering a thorough understanding of nutritional therapy and its benefits for overall wellbeing. Level 2 Certificate in Nutritional Therapy Curriculum: Module 01: Why Individuals React Differently to Food Module 02: Practical Steps for Using Nutrition as Therapy Module 03: The Specifics of Powerful Nutrient-Rich Foods Module 04: Wellness Coaching and Nutritional Therapy Module 05: Putting it all Together (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of nutrition. Professionals aiming to integrate nutritional therapy into their practice. Beginners with an interest in health, wellness, and nutrition. Those wishing to pursue a career in wellness coaching or dietary consultancy. Career Path: Nutritional Therapist Health Coach Dietary Consultant Wellness Coach Holistic Health Practitioner Clinical Nutrition Assistant
Deep Tissue Massage Therapy Course Overview: This Deep Tissue Massage Therapy course offers learners a comprehensive understanding of deep tissue massage techniques and their therapeutic benefits. Covering essential massage strokes, full-body sequences, and detailed methodologies, the course provides the skills necessary to perform effective treatments that address muscle tension and stress. Learners will develop a solid foundation in massage therapy, enabling them to apply their knowledge in real-world settings. Upon completion, participants will be equipped with the expertise to confidently practice deep tissue massage and potentially enhance their career prospects in the health and wellness sector. Course Description: In this course, learners will explore the key techniques of deep tissue massage, starting with an introduction to the basic principles of massage therapy. The course covers a range of massage strokes, including both correct and incorrect methods, ensuring participants understand the importance of precision in each movement. Learners will also delve into the structure of a full-body deep tissue massage, alongside an organised sequence that ensures effective results. The course is designed to enhance knowledge of therapeutic practices, helping learners to confidently carry out treatments that support relaxation and muscle recovery. By the end, participants will be able to perform a deep tissue massage sequence with confidence, improving both their skill set and therapeutic approach. Deep Tissue Massage Therapy Curriculum: Module 01: Introduction Module 02: The Massage Strokes – Correct and Incorrect Ways Module 03: Full Body Deep Tissue Massage Module 04: Full Massage Sequence (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of massage therapy. Professionals aiming to expand their skill set in the wellness industry. Beginners with an interest in developing massage therapy expertise. Those pursuing a career in health and wellness practices. Career Path: Massage Therapist Health and Wellness Coach Spa Therapist Sports Massage Specialist Wellness Centre Staff
Duration 3 Days 18 CPD hours This course is intended for This class is intended for the following participants: Cloud architects, administrators, and SysOps/DevOps personnel Individuals using Google Cloud Platform to create new solutions or to integrate existing systems, application environments, and infrastructure with the Google Cloud Platform. Overview This course teaches participants the following skills: Understand how software containers work Understand the architecture of Kubernetes Understand the architecture of Google Cloud Platform Understand how pod networking works in Kubernetes Engine Create and manage Kubernetes Engine clusters using the GCP Console and gcloud/ kubectl commands Launch, roll back and expose jobs in Kubernetes Manage access control using Kubernetes RBAC and Google Cloud IAM Managing pod security policies and network policies Using Secrets and ConfigMaps to isolate security credentials and configuration artifacts Understand GCP choices for managed storage services Monitor applications running in Kubernetes Engine This class introduces participants to deploying and managing containerized applications on Google Kubernetes Engine (GKE) and the other services provided by Google Cloud Platform. Through a combination of presentations, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as pods, containers, deployments, and services; as well as networks and application services. This course also covers deploying practical solutions including security and access management, resource management, and resource monitoring. Introduction to Google Cloud Platform Use the Google Cloud Platform Console Use Cloud Shell Define cloud computing Identify GCPs compute services Understand regions and zones Understand the cloud resource hierarchy Administer your GCP resources Containers and Kubernetes in GCP Create a container using Cloud Build Store a container in Container Registry Understand the relationship between Kubernetes and Google Kubernetes Engine (GKE) Understand how to choose among GCP compute platforms Kubernetes Architecture Understand the architecture of Kubernetes: pods, namespaces Understand the control-plane components of Kubernetes Create container images using Google Cloud Build Store container images in Google Container Registry Create a Kubernetes Engine cluster Kubernetes Operations Work with the kubectl command Inspect the cluster and Pods View a Pods console output Sign in to a Pod interactively Deployments, Jobs, and Scaling Create and use Deployments Create and run Jobs and CronJobs Scale clusters manually and automatically Configure Node and Pod affinity Get software into your cluster with Helm charts and Kubernetes Marketplace GKE Networking Create Services to expose applications that are running within Pods Use load balancers to expose Services to external clients Create Ingress resources for HTTP(S) load balancing Leverage container-native load balancing to improve Pod load balancing Define Kubernetes network policies to allow and block traffic to pods Persistent Data and Storage Use Secrets to isolate security credentials Use ConfigMaps to isolate configuration artifacts Push out and roll back updates to Secrets and ConfigMaps Configure Persistent Storage Volumes for Kubernetes Pods Use StatefulSets to ensure that claims on persistent storage volumes persist across restarts Access Control and Security in Kubernetes and Kubernetes Engine Understand Kubernetes authentication and authorization Define Kubernetes RBAC roles and role bindings for accessing resources in namespaces Define Kubernetes RBAC cluster roles and cluster role bindings for accessing cluster-scoped resources Define Kubernetes pod security policies Understand the structure of GCP IAM Define IAM roles and policies for Kubernetes Engine cluster administration Logging and Monitoring Use Stackdriver to monitor and manage availability and performance Locate and inspect Kubernetes logs Create probes for wellness checks on live applications Using GCP Managed Storage Services from Kubernetes Applications Understand pros and cons for using a managed storage service versus self-managed containerized storage Enable applications running in GKE to access GCP storage services Understand use cases for Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Bigtable, Cloud Firestore, and Bigquery from within a Kubernetes application
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Leah Temena Leah is a Senior Executive Assistant at JPMorgan Chase with over a decade of experience supporting C-Suite leaders—and a passionate voice for the growth, visibility, and leadership of administrative professionals. Alongside her corporate role, Leah runs a career coaching business across the U.S. and Asia. She empowers administrative assistants and Asian immigrant professionals elevate their executive presence, communicate their business impact, and break past cultural and professional barriers. At JPMorgan Chase, Leah serves as the North America Lead for the Career and Skills Pillar of SAGE, the firm’s employee resource group for administrative professionals. In this role, she develops and delivers programming that supports the professional development and upward mobility of admins across the region. Her background spans compliance, HR, presentation strategy, and nonprofit partnerships, with additional experience at Deutsche Bank and in nonprofit sectors. Leah holds a degree in Human Resources Management and completed her Professional Coaching Certificate through New York University. Mary Curry Mary Curry is a seasoned Executive Assistant and Business Operations professional with over 15 years of experience supporting C-suite leaders across technology, finance, construction, and aerospace. Known for her adaptability, sharp judgment, and proactive mindset, she excels at creating structure, optimizing workflows, and anticipating needs in fast-paced, high-growth environments. Mary brings a strategic edge to executive support, managing complex calendars, high-profile events, and confidential communications with precision. Her work has driven cost savings, streamlined operations, and enhanced executive impact. She is a Master Certified Microsoft Office Specialist, fluent in Google Workspace, and an early adopter of AI tools to enhance productivity and decision-making. Beyond her professional life, Mary is a certified sommelier, avid reader, and fitness enthusiast who believes that wellness, curiosity, and clarity are essential to showing up as a strong partner and leader. She’s passionate about building trusted relationships and helping leadership teams thrive from behind the scenes. Joanne Gard Joanne is an experienced Senior Executive Assistant with over 20 years of experience in the EA role as well as 15 years as a meetings and events professional. She has been supporting a Senior Partner at McKinsey & Company for 10 years and was recently presented a firm award that recognizes an inspirational colleague who inspires and motivates others to do the right things for our clients, our Firm, and our people. She is passionate about sharing her knowledge and drive for the role to others as a mentor and trainer. Joanne is driven to helping other EAs understand the importance of their role, the partnership they can have and the strategic part they can play in a powerful collaboration. She hopes to continue to help others learn how much more they can contribute and be the architect of their future. Annemarie Smith Annemarie Smith, an architect of executive operations 30+ years of global leadership experience spanning aerospace, healthcare, finance, legal, and manufacturing sectors across Canada, Qatar, Saudi Arabia, and the United States. A trusted advisor to C-suite executives and senior management, she blends operational efficiency with people-first leadership to elevate every agile environment she supports. As a systems thinker, Annemarie serves as an executive situational awareness amplifier, translating strategic vision into actionable impact. She streamlines operations using lean principles, safeguards executive priorities with discretion, and anchors administrative excellence in agility, inclusivity, and continuous improvement. As an architect of order, and execution, she organizes critical business reviews, aligns strategic calendars, and designs and delivers hybrid events that reflect the evolving needs of diverse and neurodivergent workforces. She champions knowledge sharing across the organization to empower the workforce, enhance digital collaboration, and strengthen the connective fabric that enables hybrid and remote work to thrive. Her expertise also extends to people operations and workforce planning by delivering live trainings, leading system rollouts, and partnering on strategic hiring. With attention to travel and expense oversight, she ensures compliance, accountability, and a seamless executive experience from boardroom to boarding gate. Annemarie’s entrepreneurial spirit is at the heart of EA Insights, a consultancy she founded to elevate the role of the executive assistant as a central intelligence hub and strategic partner. Through her published work at https://eainsights.biz, she shares powerful insights drawn from decades of navigating complexity with grace, bending time to meet priorities, and championing excellence behind the walls of corporate America. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.