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LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA Lil is a Senior Editor at Hachette Children's. She has well over 15 years experience in the publishing industry, working for major publishers and literary agents too.  For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd – the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable. Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms.  In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that's never been undertaken before will get her excited. The 'quest' doesn't have to be epic in scale, it could be as small as petting the next-door neighbour's dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!).  For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc. Please send EITHER picture books OR another genre, not both in one submission. By booking this session you agree to email your material to reach I Am In Print by the stated submission deadline to agent121@iaminprint.co.uk. Please note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Wednesday 23rd April 2025

Duration 3 Days 18 CPD hours This course is intended for This course is intended for security engineers, security architects, and information security professionals. Overview Identify security benefits and responsibilities of using the AWS Cloud Build secure application infrastructures Protect applications and data from common security threats Perform and automate security checks Configure authentication and permissions for applications and resources Monitor AWS resources and respond to incidents Capture and process logs Create and configure automated and repeatable deployments with tools such as AMIs and AWS CloudFormation This course demonstrates how to efficiently use AWS security services to stay secure in the AWS Cloud. The course focuses on the security practices that AWS recommends for enhancing the security of your data and systems in the cloud. The course highlights the security features of AWS key services including compute, storage, networking, and database services. You will also learn how to leverage AWS services and tools for automation, continuous monitoring and logging, and responding to security incidents. Prerequisites We recommend that attendees of this course have: Working knowledge of IT security practices and infrastructure concepts Familiarity with cloud computing concepts Completed AWS Security Essentials and Architecting on AWS courses 1 - Security on AWS Security in the AWS cloud AWS Shared Responsibility Model Incident response overview DevOps with Security Engineering 2 - Identifying Entry Points on AWS Identify the different ways to access the AWS platform Understanding IAM policies IAM Permissions Boundary IAM Access Analyzer Multi-factor authentication AWS CloudTrail 3 - Security Considerations: Web Application Environments Threats in a three-tier architecture Common threats: user access Common threats: data access AWS Trusted Advisor 4 - Application Security Amazon Machine Images Amazon Inspector AWS Systems Manager 5 - Data Security Data protection strategies Encryption on AWS Protecting data at rest with Amazon S3, Amazon RDS, Amazon DynamoDB Protecting archived data with Amazon S3 Glacier Amazon S3 Access Analyzer Amazon S3 Access Points 6 - Securing Network Communications Amazon VPC security considerations Amazon VPC Traffic Mirroring Responding to compromised instances Elastic Load Balancing AWS Certificate Manager 7 - Monitoring and Collecting Logs on AWS Amazon CloudWatch and CloudWatch Logs AWS Config Amazon Macie Amazon VPC Flow Logs Amazon S3 Server Access Logs ELB Access Logs 8 - Processing Logs on AWS Amazon Kinesis Amazon Athena 9 - Security Considerations: Hybrid Environments AWS Site-to-Site and Client VPN connections AWS Direct Connect AWS Transit Gateway 10 - Out-Of-Region Protection Amazon Route 53 AWS WAF Amazon CloudFront AWS Shield AWS Firewall Manager DDoS mitigation on AWS 11 - Security Considerations: Serverless Environments Amazon Cognito Amazon API Gateway AWS Lambda 12 - Threat Detection and Investigation Amazon GuardDuty AWS Security Hub Amazon Detective 13 - Secrets Management on AWS AWS KMS AWS CloudHSM AWS Secrets Manager 14 - Automation and Security by Design AWS CloudFormation AWS Service Catalog 15 - Account Management and Provisioning on AWS AWS Organizations AWS Control Tower AWS SSO AWS Directory Service

Aligned with the AIGP certification program, AI Governance Professional Training is for professionals tasked with implementing AI governance and risk management in their organizations. It provides baseline knowledge and strategies for responding to complex risks associated with the evolving AI landscape. This training meets the rapidly growing need for professionals who can develop, integrate and deploy trustworthy AI systems in line with emerging laws and policies. About This Course This training teaches critical artificial intelligence governance concepts that are also integral to the AIGP certification exam. While not purely a 'test prep' course, this training is appropriate for professionals who plan to certify, as well as for those who want to deepen their AI governance knowledge. Both the training and the exam are based on the same body of knowledge.   Module 1: Foundations of artificial intelligence Defines AI and machine learning, presents an overview of the different types of AI systems and their use cases, and positions AI models in the broader socio-cultural context. Module 2: AI impacts on people and responsible AI principles Outlines the core risks and harms posed by AI systems, the characteristics of trustworthy AI systems, and the principles essential to responsible and ethical AI. Module 3: AI development life cycle Describes the AI development life cycle and the broad context in which AI risks are managed. Module 4: Implementing responsible AI governance and risk management Explains how major AI stakeholders collaborate in a layered approach to manage AI risks while acknowledging AI systems' potential societal benefits. Module 5: Implementing AI projects and systems Outlines mapping, planning and scoping AI projects, testing and validating AI systems during development, and managing and monitoring AI systems after deployment. Module 6: Current laws that apply to AI systems Surveys the existing laws that govern the use of AI, outlines key GDPR intersections, and provides awareness of liability reform. Module 7: Existing and emerging AI laws and standards Describes global AI-specific laws and the major frameworks and standards that exemplify how AI systems can be responsibly governed. Module 8: Ongoing AI issues and concerns Presents current discussions and ideas about AI governance, including awareness of legal issues, user concerns, and AI auditing and accountability issues. Accreditation The associated exam is accredited by the IAPP under its ANSI Accreditation Who Should Attend? Any professionals tasked with developing AI governance and risk management in their operations, and anyone pursuing IAPP Artificial Intelligence Governance Professional certification. Prerequisites A general understanding of AI, Corporate Governance, and Business value would be of benefit to participants. Assessment As with all IAPP exams, the AIGP is a 90 question, multiple choice exam to be completed within 150 minutes. Exams are hosted by Pearsonvue and can be taken either remotely, or via any one of hundreds of exam venues globally. A passing score is achieved at 70% Our Guarantee We are an approved IAPP training provider Exam pass guarantee, or retrain until you do, for free What's Included? Participant Guide Study Guide Practice Exam Exam voucher Breakfast, lunch, coffees and snacks (Classroom courses only) Certification Logo

Duration 5 Days 30 CPD hours This course is intended for This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths. This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Microsoft Entra Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365?s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Microsoft Entra ID Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization?s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365?s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels. Prerequisites Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration. A proficient understanding of DNS and basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices. A working knowledge of PowerShell. 1 - Configure your Microsoft 365 experience Explore your Microsoft 365 cloud environment Configure your Microsoft 365 organizational profile Manage your tenant subscriptions in Microsoft 365 Integrate Microsoft 365 with customer engagement apps Complete your tenant configuration in Microsoft 365 2 - Manage users, licenses, and mail contacts in Microsoft 365 Determine the user identity model for your organization Create user accounts in Microsoft 365 Manage user account settings in Microsoft 365 Manage user licenses in Microsoft 365 Recover deleted user accounts in Microsoft 365 Perform bulk user maintenance in Microsoft Entra ID Create and manage guest users Create and manage mail contacts 3 - Manage groups in Microsoft 365 Examine groups in Microsoft 365 Create and manage groups in Microsoft 365 Create dynamic groups using Azure rule builder Create a Microsoft 365 group naming policy Create groups in Exchange Online and SharePoint Online 4 - Add a custom domain in Microsoft 365 Plan a custom domain for your Microsoft 365 deployment Plan the DNS zones for a custom domain Plan the DNS record requirements for a custom domain Create a custom domain in Microsoft 365 5 - Configure client connectivity to Microsoft 365 Examine how automatic client configuration works Explore the DNS records required for client configuration Configure Outlook clients Troubleshoot client connectivity 6 - Configure administrative roles in Microsoft 365 Explore the Microsoft 365 permission model Explore the Microsoft 365 admin roles Assign admin roles to users in Microsoft 365 Delegate admin roles to partners Manage permissions using administrative units in Microsoft Entra ID Elevate privileges using Microsoft Entra Privileged Identity Management Examine best practices when configuring administrative roles 7 - Manage tenant health and services in Microsoft 365 Monitor the health of your Microsoft 365 services Monitor tenant health using Microsoft 365 Adoption Score Monitor tenant health using Microsoft 365 usage analytics Develop an incident response plan Request assistance from Microsoft 8 - Deploy Microsoft 365 Apps for enterprise Explore Microsoft 365 Apps for enterprise functionality Explore your app compatibility by using the Readiness Toolkit Complete a self-service installation of Microsoft 365 Apps for enterprise Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager Deploy Microsoft 365 Apps for enterprise from the cloud Deploy Microsoft 365 Apps for enterprise from a local source Manage updates to Microsoft 365 Apps for enterprise Explore the update channels for Microsoft 365 Apps for enterprise Manage your cloud apps using the Microsoft 365 Apps admin center 9 - Analyze your Microsoft 365 workplace data using Microsoft Viva Insights Examine the analytical features of Microsoft Viva Insights Explore Personal insights Explore Team insights Explore Organization insights Explore Advanced insights 10 - Explore identity synchronization Examine identity models for Microsoft 365 Examine authentication options for the hybrid identity model Explore directory synchronization 11 - Prepare for identity synchronization to Microsoft 365 Plan your Microsoft Entra deployment Prepare for directory synchronization Choose your directory synchronization tool Plan for directory synchronization using Microsoft Entra Connect Plan for directory synchronization using Microsoft Entra Connect cloud sync 12 - Implement directory synchronization tools Configure Microsoft Entra Connect prerequisites Configure Microsoft Entra Connect Monitor synchronization services using Microsoft Entra Connect Health Configure Microsoft Entra Connect cloud sync prerequisites Configure Microsoft Entra Connect cloud sync 13 - Manage synchronized identities Manage users with directory synchronization Manage groups with directory synchronization Use Microsoft Entra Connect Sync Security Groups to help maintain directory synchronization Configure object filters for directory synchronization Explore Microsoft Identity Manager Troubleshoot directory synchronization 14 - Manage secure user access in Microsoft 365 Manage user passwords Enable pass-through authentication Enable multifactor authentication Enable passwordless sign-in with Microsoft Authenticator Explore self-service password management Explore Windows Hello for Business Implement Microsoft Entra Smart Lockout Implement conditional access policies Explore Security Defaults in Microsoft Entra ID Investigate authentication issues using sign-in logs 15 - Examine threat vectors and data breaches Explore today's work and threat landscape Examine how phishing retrieves sensitive information Examine how spoofing deceives users and compromises data security Compare spam and malware Examine account breaches Examine elevation of privilege attacks Examine how data exfiltration moves data out of your tenant Examine how attackers delete data from your tenant Examine how data spillage exposes data outside your tenant Examine other types of attacks 16 - Explore the Zero Trust security model Examine the principles and components of the Zero Trust model Plan for a Zero Trust security model in your organization Examine Microsoft's strategy for Zero Trust networking Adopt a Zero Trust approach 17 - Explore security solutions in Microsoft 365 Defender Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365 Protect your organization's identities using Microsoft Defender for Identity Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint Protect against cyber attacks using Microsoft 365 Threat Intelligence Provide insight into suspicious activity using Microsoft Cloud App Security Review the security reports in Microsoft 365 Defender 18 - Examine Microsoft Secure Score Explore Microsoft Secure Score Assess your security posture with Microsoft Secure Score Improve your secure score Track your Microsoft Secure Score history and meet your goals 19 - Examine Privileged Identity Management Explore Privileged Identity Management in Microsoft Entra ID Configure Privileged Identity Management Audit Privileged Identity Management Control privileged admin tasks using Privileged Access Management 20 - Examine Azure Identity Protection Explore Azure Identity Protection Enable the default protection policies in Azure Identity Protection Explore the vulnerabilities and risk events detected by Azure Identity Protection Plan your identity investigation 21 - Examine Exchange Online Protection Examine the anti-malware pipeline Detect messages with spam or malware using Zero-hour auto purge Explore anti-spoofing protection provided by Exchange Online Protection Explore other anti-spoofing protection Examine outbound spam filtering 22 - Examine Microsoft Defender for Office 365 Climb the security ladder from EOP to Microsoft Defender for Office 365 Expand EOP protections by using Safe Attachments and Safe Links Manage spoofed intelligence Configure outbound spam filtering policies Unblock users from sending email 23 - Manage Safe Attachments Protect users from malicious attachments by using Safe Attachments Create Safe Attachment policies using Microsoft Defender for Office 365 Create Safe Attachments policies using PowerShell Modify an existing Safe Attachments policy Create a transport rule to bypass a Safe Attachments policy Examine the end-user experience with Safe Attachments 24 - Manage Safe Links Protect users from malicious URLs by using Safe Links Create Safe Links policies using Microsoft 365 Defender Create Safe Links policies using PowerShell Modify an existing Safe Links policy Create a transport rule to bypass a Safe Links policy Examine the end-user experience with Safe Links 25 - Explore threat intelligence in Microsoft 365 Defender Explore Microsoft Intelligent Security Graph Explore alert policies in Microsoft 365 Run automated investigations and responses Explore threat hunting with Microsoft Threat Protection Explore advanced threat hunting in Microsoft 365 Defender Explore threat analytics in Microsoft 365 Identify threat issues using Microsoft Defender reports 26 - Implement app protection by using Microsoft Defender for Cloud Apps Explore Microsoft Defender Cloud Apps Deploy Microsoft Defender for Cloud Apps Configure file policies in Microsoft Defender for Cloud Apps Manage and respond to alerts in Microsoft Defender for Cloud Apps Configure Cloud Discovery in Microsoft Defender for Cloud Apps Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps 27 - Implement endpoint protection by using Microsoft Defender for Endpoint Explore Microsoft Defender for Endpoint Configure Microsoft Defender for Endpoint in Microsoft Intune Onboard devices in Microsoft Defender for Endpoint Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management Manage device discovery and vulnerability assessment Reduce your threat and vulnerability exposure 28 - Implement threat protection by using Microsoft Defender for Office 365 Explore the Microsoft Defender for Office 365 protection stack Investigate security attacks by using Threat Explorer Identify cybersecurity issues by using Threat Trackers Prepare for attacks with Attack simulation training 29 - Examine data governance solutions in Microsoft Purview Explore data governance and compliance in Microsoft Purview Protect sensitive data with Microsoft Purview Information Protection Govern organizational data using Microsoft Purview Data Lifecycle Management Minimize internal risks with Microsoft Purview Insider Risk Management Explore Microsoft Purview eDiscovery solutions 30 - Explore archiving and records management in Microsoft 365 Explore archive mailboxes in Microsoft 365 Enable archive mailboxes in Microsoft 365 Explore Microsoft Purview Records Management Implement Microsoft Purview Records Management Restore deleted data in Exchange Online Restore deleted data in SharePoint Online 31 - Explore retention in Microsoft 365 Explore retention by using retention policies and retention labels Compare capabilities in retention policies and retention labels Define the scope of a retention policy Examine the principles of retention Implement retention using retention policies, retention labels, and eDiscovery holds Restrict retention changes by using Preservation Lock 32 - Explore Microsoft Purview Message Encryption Examine Microsoft Purview Message Encryption Configure Microsoft Purview Message Encryption Define mail flow rules to encrypt email messages Add organizational branding to encrypted email messages Explore Microsoft Purview Advanced Message Encryption 33 - Explore compliance in Microsoft 365 Plan for security and compliance in Microsoft 365 Plan your beginning compliance tasks in Microsoft Purview Manage your compliance requirements with Compliance Manager Examine the Compliance Manager dashboard Analyze the Microsoft Compliance score 34 - Implement Microsoft Purview Insider Risk Management Explore insider risk management Plan for insider risk management Explore insider risk management policies Create insider risk management policies Investigate insider risk management activities and alerts Explore insider risk management cases 35 - Implement Microsoft Purview Information Barriers Explore Microsoft Purview Information Barriers Configure information barriers in Microsoft Purview Examine information barriers in Microsoft Teams Examine information barriers in OneDrive Examine information barriers in SharePoint 36 - Explore Microsoft Purview Data Loss Prevention Examine Data Loss Prevention Explore Endpoint data loss prevention Examine DLP policies View DLP policy results Explore DLP reports 37 - Implement Microsoft Purview Data Loss Prevention Plan to implement Microsoft Purview Data Loss Protection Implement Microsoft Purview's default DLP policies Design a custom DLP policy Create a custom DLP policy from a template Configure email notifications for DLP policies Configure policy tips for DLP policies 38 - Implement data classification of sensitive information Explore data classification Implement data classification in Microsoft 365 Explore trainable classifiers Create and retrain a trainable classifier View sensitive data using Content explorer and Activity explorer Detect sensitive information documents using Document Fingerprinting 39 - Explore sensitivity labels Manage data protection using sensitivity labels Explore what sensitivity labels can do Determine a sensitivity label's scope Apply sensitivity labels automatically Explore sensitivity label policies 40 - Implement sensitivity labels Plan your deployment strategy for sensitivity labels Examine the requirements to create a sensitivity label Create sensitivity labels Publish sensitivity labels Remove and delete sensitivity labels Additional course details: Nexus Humans MS-102T00: Microsoft 365 Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-102T00: Microsoft 365 Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Total QoS training course description An advanced technical hands on course focusing on Quality of Service issues in IP networks. What will you learn Explain the difference between Integrated services and differentiated services. Explain how DiffServ works. Explain how RSVP works. Design networks supporting QoS. Total QoS training course details Who will benefit: Network administrators. Network operators. Prerequisites: TCP/IP Foundation for engineers Duration 3 days Total QoS training course contents What is QoS QoS and CoS, throwing bandwidth at the problem, Best effort services, Differentiated services, Integrated services, guarantees, the need for QoS, IETF working groups. Application issues Video, Voice, other applications, Jitter, delay, packet loss. Flows, per flow and per aggregate QoS, Stateful vs. stateless QoS, applications vs. network QoS. 'Traditional' IP QoS The TOS field and precedence, the obsolete OSPF use of the TOS field, TCP congestion avoidance. Queuing Where to use queuing, FIFO, Priority queuing, Custom queuing, Weighted Fair Queuing, CBWFQ, PQWFQ, LLQ, RED and WRED. DiffServ Architecture, DSCP, CU, packet classification and marking, meters and conditioners, Bandwidth brokers and COPS, Per Hop Behaviours, best effort PHB, Assured Forwarding PHB, Expedited forwarding PHB, Network Based Application Recognition (NBAR). Layer 2 issues Fragmentation and interleaving, compression (codecs, MPEG formats, header compression…), 802.1p, Subnet bandwidth management, Bandwidth allocators and requestor modules, the use of MPLS, traffic engineering, traffic shaping. RSVP What is RSVP? architectures, paths, path messages, reservations, traffic specifications, tear downs, guaranteed and controlled load, token buckets, Call Admission Control in voice networks, gatekeepers. Other issues Policy based routing, the Resource Allocation Protocol, QoS management tools, baselining networks, design issues, QoS in IPv6, QoS and multicasts.

LTE Architecture and Protocols course description This course provides a comprehensive tour of the LTE architecture along with services provided and the protocols used. What will you learn Describe the overall architecture of LTE. Explain the information flows through LTE. Describe the LTE security. Describe LTE mobility management. Recognise the next steps for LTE. LTE Architecture and Protocols course details Who will benefit: Anyone working with LTE. Prerequisites: Mobile communications demystified Duration 3 days LTE Architecture and Protocols course contents Introduction History, LTE key features. The 4G ITU process. The LTE 3GPP specifications. Specifications. System Architecture LTE hardware architecture. UE architecture and capabilities. E-UTRAN and eNB. EPC, MME functions, SGW, PGW and PCRF. System interfaces and protocol stacks. Example information flows. Dedicated and default bearers. EMM, ECM, RRC state diagrams. Radio transmission and reception OFDMA, SC-FDMA, MIMO antennas. Air interface protocol stack. Logical, transport and physical channels. Frame and slot structure, the resource grid. Resource element mapping of the physical channels and signals. Cell acquisition, data transmission and random access. MAC, RLC, PDCP protocols. LTE spectrum allocation. Power-on procedures Network and cell selection. RRC connection establishment. Attach procedure, including IP address allocation and default bearer activation. LTE detach procedure. Security in LTE networks LTE security features, identity confidentiality, ciphering and integrity protection. Architecture of network access security in LTE. Secure key hierarchy. Authentication and key agreement procedure. Security mode command procedure. Network domain security architecture. Security associations using IKE and IPSec. Mobility management RRC_IDLE, RRC_CONNECTED. Cell reselection, tracking area updates. Measurement reporting. X2 and S1 based handovers. Interoperation with UMTS, GSM and non-3GPP technologies such as cdma2000. QoS, policy control and charging QoS in LTE, EPS bearers, service data flows and packet flows. The architecture and signalling procedures for policy and charging control. Data transport using GPRS, differentiated services and MPLS. Offline and online charging in LTE. Delivery of voice and text messages over LTE Difficulties and solutions for Voice over LTE. Architecture and call setup procedures for circuit switched fallback. Architecture, protocols and call setup procedures in IP multimedia subsystem. Enhancements in release 9 LTE location services. Multimedia broadcast / multicast service and MBSFN. Cell selection, commercial mobile alert service. LTE Advanced and release 10 Impact of carrier aggregation on LTE air interface. Enhanced MIMO processing on uplink and downlink. Relaying. Release 11 and beyond. OAM and self organising networks Operation, administration, maintenance and provisioning for LTE. Self-configuration of base station parameters. Fractional frequency re-use, inter-cell interference co-ordination. Self-optimisation of base station procedures. Self-healing to detect and recover from faults.

SIP training course description A hands on course covering IP telephony with SIP. The course starts with a brief review of knowledge students should already possess including RTP and RTCP. The main focus is on SIP though, progressing from what SIP is through SIP signalling, call processing and architectures, moving onto more advanced issues including security, multimedia, and interoperability. Hands-on practicals follow each major theory session. What will you learn Explain how SIP works. Analyse SIP packets. Deploy SIP IP telephony solutions. Integrate SIP with other telephony solutions. SIP training course details Who will benefit: Technical staff working with SIP. Prerequisites: Definitive VoIP for engineers Duration 3 days SIP training course contents VoIP review What is VoIP? Brief review of IP, Brief review of telephones and voice. RTP, RTCP, mixers and translators. Hands on Analysing RTP packets. What is SIP? Why SIP? SIP history, SIP standards, SIP capabilities, key services, how SIP works, and a basic SIP call. Hands on Peer to peer SIP. SIP messages SIP sessions, SIP flows, Message structure, INVITE, ACK, BYE, CANCEL, OPTIONS, REGISTER. Extension methods. Response codes. SIP call flows. Hands on Analysing SIP packets. SIP architectures UA client, UA server, Proxy servers, Redirect servers, registrars. SIP phones, gateways, application servers, and other products. Stateful and stateless servers. Various call scenarios. Hands on SIP proxies. SIP addressing URLs, SIP addresses, registration, Location and Directory servers. Address tracking. Hands on SIP and DNS. Supplementary services SIP signalling, signalling compression, Call hold, Call forwarding, Home and away scenarios, transfers, conferences, call control. Hands on Analysing SIP supplementary services. SDP What is SDP? Multimedia, multimedia session announcement, invitation and others. Relationship with SIP. Hands on Video conferencing with SIP. SIP security Access control, Authentication, encryption, firewalls. Hands on SIP authentication. Interoperability Inter working with PSTN, ISUP to SIP mapping, SIP and 3G, SIP-T, SIP and SIGTRAN. SIP and H323. Hands on SIP and gateways. SIP mobility Terminal mobility, service mobility, personal mobility, Mobile IP, SIP signalling flows in 3G.

Windows clustering training course description This course covers high availability and disaster recovery technologies such as live migration, storage migration and Hyper-V Replica, as well as providing indepth coverage of failover clustering including a detailed implementation of failover clustering of Hyper- V using SoFS. The course also covers System Center Virtual Machine Manager and implementing Network Load Balancing (NLB) and load balancing clusters. What will you learn Plan and implement a failover cluster. Describe managing server roles and clustering resources. Implement and manage virtual machines. Use System Center Virtual Machine Manager. Describe cloud-based storage and high availability solutions. Implement a Network Load Balancing (NLB) cluster. Windows clustering training course details Who will benefit: Technical staff working with Microsoft clusters. Prerequisites: Supporting Microsoft Windows server Duration 3 days Windows clustering training course contents High Availability in Windows Server Defining levels of availability, High Availability and disaster recovery solutions with Hyper-V Virtual Machines, High Availability with failover clustering in Windows Server. Hands on Configuring High Availability and Disaster Recovery. Implementing failover clustering Planning a failover cluster, creating a new failover cluster. Hands on Creating and Administering a Cluster. Server roles and clustering resources Configuring highly available applications and services on a failover cluster, managing and maintaining a failover cluster, troubleshooting a failover cluster, implementing site high availability with multisite failover clusters. Hands on Managing server roles and clustering resources. Failover clustering with Hyper-V Overview of integrating Hyper-V with failover clustering, implementing Hyper-V with failover clustering, managing and maintaining Hyper-V Virtual Machines on failover clusters. Hands on Implementing failover clustering by using Hyper-V Storage Infrastructure Management with Virtual Machine Manager Virtual Machine Manager, managing storage infrastructure with Virtual Machine Manager, provisioning failover clustering in Virtual Machine Manager. Hands on Managing storage infrastructure. Cloud-Based storage and High Availability Azure storage solutions and infrastructure, cloud integrated storage with StorSimple, disaster recovery with Azure Site Recovery. Hands on Managing cloud-based storage and high availability Network Load Balancing Clusters Overview of NLB, configuring an NLB cluster, planning NLB. Hands on Implementing a Network Load Balancing Cluster

Asterisk training course description This 3 day hands on Asterisk training course covers all the ground for you to get an Asterisk PBX installed and configured. After installation the course progresses from a simple first configuration onto VoIP and PSTN integration along with the provision of PBX features such as ACD and IVR. Practical sessions follow each major section to reinforce the theory. What will you learn Install and configure Asterisk. Connect Asterisk to the Internet and PSTN. Integrate VoIP and the PSTN. Configure Asterisk for PBX features such as voicemail, ACD and IVR. Asterisk training course details Who will benefit: Technical staff working with or evaluating Asterisk. Prerequisites: None although hands on experience of UNIX systems would be beneficial, as would knowledge of VoIP. Duration 3 days Asterisk training course contents What is Asterisk? PBXs, what Asterisk does, Asterisk features, Asterisk VoIP support, Asterisk and the Internet, Asterisk and the PSTN, hosted VoIP systems. Asterisk installation Linux installation, Asterisk package compilation and installation. Timing sources. Hands on Installing Asterisk Managing Asterisk Starting/stopping Asterisk, command arguments, Asterisk commands, log files, logger.conf, remote management. Hands on Controlling Asterisk. First Asterisk configuration The role of SIP, IP phones, DHCP, IP addressing, sip.conf, extensions.conf. Hands on Simple SIP configuration Asterisk architecture Server hardware, interfaces, channels, Zaptel, Digium, Asterisk filesystem, connections. The configuration files, syntax, asterisk.conf. Hands on Adding hardware for Asterisk, exploring the configuration files. DAHDI configuration Digium hardware, DAHDI architecture, DAHDI installation, DAHDI configuration, system.conf, FXS, FXO, E1, chan_dahdi.conf, dahdi_cfg, DAHDI tools. Hands on Connecting Asterisk to the PSTN. Dial plans extensions.conf detail, contexts, priorities. Hands on Configuring dial plans. SIP configuration sip.conf in detail, defining SIP channels, incoming SIP channels, outgoing SIP channels, SIP variables, Asterisk as a SIP client and SIP server. Hands on SIP configuration. IAX configuration What is IAX, IAX server, IAX client, IAX channels, iax.conf, IAX syntax in extensions.conf, IAX trunking. Hands on Linking Asterisk systems. Implementing PBX functions Voicemail, voicemail trees, voicemail passwords, Music on hold, meetme conferencing, call parking. ACD, IVR, fax. Hands on Configuring PBX features.

IPsec training course description This hands on course focuses on IPsec VPNs. Rather than focusing on one implementation this course concentrates on the technologies and protocols of IPsec. Starting with an overview of the complete IPsec architecture the course then moves onto ESP packet analysis along with encryption and authentication provided. IKEv1 and IKEv2 are both covered in detail. Having covered IPsec with pre shared keys the course then moves onto IPsec with certificates followed by IPsec issues. The course is vendor neutral with hands on with both Cisco and Microsoft implementations. What will you learn Explain how IPsec works. Explain the role of AH, ESP and IKE. Configure IPsec. Troubleshoot IPsec. IPsec training course details Who will benefit: Technical staff working with IPsec. Prerequisites: Definitive IP VPNs for engineers. Duration 3 days IPsec training course contents What is IPsec? How to spell IPsec, IPsec is IP security, confidentiality, integrity, authenticity, replay protection, what is a VPN? Network layer security, IPsec and IPv4, IPsec and IPv6, the suite of protocols, the standard, IPsec RFCs, IPsec history. Hands on Analysis of 'normal' IP packets. IPsec architecture The IPsec protocols, AH vs ESP, Why two headers? transport mode, tunnel mode, Remote access VPNs, site to site VPNs, security associations, SA database, Security Parameters Index, implementations: Host tack, Bump in the Stack, Bump in the Wire. Hands on Configuring IPsec. AH What AH does, the stack, The AH header, What is authenticated? Device authentication. AH in transport mode, AH in tunnel mode. Hands on AH packet analysis. ESP What ESP does, the ESP header, ESP in transport mode, ESP in tunnel mode, ESP and SA, ESP and SPI. Hands on ESP packet analysis, policy configuration. IPsec encryption IPsec is a framework, standard algorithms, ESP keys, the role of IKE, key lifetimes, how IKE generates the keys, DES, 3DES, AES, cipher block chaining, counter mode, other encryption. Hands on Encryption configuration. IPsec authentication Authentication types, IPsec authentication, Authentication algorithms: MD5, keyed SHA-1, HMAC-MD5, HMAC-SHA-1, HMAC-RIPEMD, other authentication algorithms. Hands on Authentication configuration. IKE Internet Key Exchange, IKE and the SAD, the two phase negotiation, ISAKMP, ISAKMP header, pre shared keys, digital signatures, public key encryption, Diffie Hellman, proposals, counter proposals, nonces, identities, phase 1 negotiation: main mode, aggressive mode, base mode. Phase 2 negotiation: quick mode, new group mode. Hands on IKE packet analysis. More IKE PFS, IKE and dynamic addresses, XAUTH, hybrid authentication, CRACK, ULA, PIC. User level authentication. IKE renegotiation, heartbeats. Hands on Troubleshooting IPsec. IKEv2 The IKEv2 exchange, IKE_SA_INIT, IKE_AUTH, CREATE_CHILD_SA, IKEv2 packets, the informational exchange. Comparing IKev1 vs IKE v2. Hands on IKEv2 configuration and analysis. PKI What is PKI?, Digital certificates, Certificate authorities, CA servers, RA, VA, certificates, CA hierarchy, CRLs, certificate formats. Hands on installing and configuring certificate servers. IPsec issues NAT, IPsec overhead and fragmentation. Summary IPsec strengths and weaknesses. Where to get further information.