40 Educators providing Courses in Manchester delivered Live Online

Presentation - Corporate Sponsorship by Jane Montague Session aimed at corporate fundraisers. _ _ _ One of the big conversations Jane seems to be having with hospice clients is how much other hospices are asking for sponsorship of events? We've asked Jane to run a forum on this very topic to help HIGN members have conversations about what is working and what we're asking of our corporate partners. Some of the topics we'll be talking about are: What corporate sponsorship opportunities are you offering your partners? What added extras are you providing and what are the corporates asking for? How much are you charging for sponsorship and on what events? What are some of your wins AND, equally important, what hasn't gone as you've expected? After the success of the corporate volunteering session that Jane ran last year, this talking forum will be invaluable for HIGN members. Please come ready to share and take part.

Peer Supervision for Clinical Hypnotherapists: Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability. - **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions. - **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development. - **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession. - **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice. - **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards. - **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships. - **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Course Information Join us for a comprehensive refresher focusing on crucial Good Laboratory Practice (GLP) requirements, including an emphasis on data integrity, recent developments, and emerging trends gleaned from MHRA inspections. The programme dives into specific domains such as risk assessment, OECD guidance on sponsor influence, and the advisory from OECD on QA. Additionally, delegates can benefit from a dedicated GLP clinic, facilitating discussions on understanding and upholding GLP compliance. Is this course for you? This course is tailored for study directors, principal investigators, test facility management, and QA professionals seeking to refresh their knowledge and responsibilities within the GLP framework. Tutors Tutors will be comprised of (click the photos for biographies): Vanessa Grant -, - Tim Stiles Consultant, Qualogy Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Registration, Welcome and Introduction 09:20 Development of Good Laboratory Practice A reminder of the history of GLP, its current scope and application, with a synopsis of current UK, European and international standards. 09:50 Roles and Responsibilities of Study Director, Test Facility Management, Principal Investigator, Test Site Management, Study Staff and QA A reminder of the roles and responsibilities with regard to the GLP management and oversight of the Test Facility and the management and control of the study, as defined by GLP. 10:30 Break 10:45 Workshop 1 Workshop 1 Roles and responsibilities 11:15 Influence of Sponsors The published OECD Position Paper No. 21 regarding Possible Influence of Sponsors on conclusions of GLP Studies is reviewed and discussed. 11:45 Data Integrity The fundamentals of data integrity according to the OECD Guidance No. 22 on Data Integrity is discussed along with the responsibilities of Study Director, Test Facility Management, and study staff in ensuring the integrity of the GLP study data. 12:30 Lunch 13:15 Quality Assurance and GLP OECD Advisory No. 23 (Revision of OECD No.4)- A walk through of the changes to the OECD Guidance on the role and activities of Quality Assurance 13:45 Quality Improvement Tools and GLP The tools that might be considered for GLP and their role and operation when used in Test Facilities- OECD Position Paper No.24 published July 2022 14:15 Workshop 2 Workshop 2 Change control 14:30 Risk Assessment How should we assess risk and how can we use the process to assist in evaluation audit findings? 15:00 Break 15:15 Current hot topics in GLP Explore the current issues in Industry and trends /types of Regulatory inspection findings 15:50 GLP Clinic An opportunity to discuss any other issues regarding understanding and maintaining GLP Compliance. 16:30 Close of Course Extra Information Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 7 Points   Development Level Learn

Sharing & Networking - Regular giving fundraising programmes. Session aimed at those working in supporter care, individual giving and leadership roles. THIS SESSION WILL NOT BE RECORDED

Duration 5 Days 30 CPD hours This course is intended for This course is intended for existing IT professionals who have some networking knowledge and experience and are looking for a single course that provides insight into core and advanced networking technologies in Windows Server. This audience would typically include: Network administrators who are looking to reinforce existing skills and learn about new networking technology changes and functionality in Windows Server. System or Infrastructure Administrators with general networking knowledge who are looking to gain core and advanced networking knowledge and skills on Windows Server. Overview Plan and implement an IPv4 network. Implement Dynamic Host Configuration Protocol (DHCP). Implement IPv6. Implement Domain Name System (DNS). Implement and manage IP address management (IPAM). Plan for remote access. Implement DirectAccess. Implement virtual private networks (VPNs). Implement networking for branch offices. Configure advanced networking features. Implement Software Defined Networking. 55343A is the Community Courseware equivalent of retired Legacy Course 20741BC - Networking with Windows Server 2016. This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019. Prerequisites In addition to professional experience, students who attend this training should already have the following technical knowledge: Experience working with Windows Server Knowledge of the Open Systems Interconnection (OSI) model Understanding of core networking infrastructure components and technologies such as cabling, routers and switches Familiarity with networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking Some basic knowledge of the TCP/IP protocol stack, addressing and name resolution Experience with and knowledge of virtualization Hands-on experience working with the Windows client operating systems such as Windows 10 or Windows 11 1 - Planning and implementing an IPv4 network Planning IPv4 addressing Configuring an IPv4 host Managing and troubleshooting IPv4 network connectivity 2 - Implementing DHCP Overview of the DHCP server role Deploying DHCP Managing and troubleshooting DHCP 3 - Implementing IPv6 Overview of IPv6 addressing Configuring an IPv6 host Implementing IPv6 and IPv4 coexistence Transitioning from IPv4 to IPv6 4 - Implementing DNS Implementing DNS servers Configuring zones in DNS Configuring name resolution between DNS zones Configuring DNS integration with Active Directory Domain Services (AD DS) Configuring advanced DNS settings 5 - Implementing and managing IPAM Overview of IPAM Deploying IPAM Managing IP address spaces by using IPAM 6 - Remote access in Windows Server Overview of remote access Implementing the Web Application Proxy 7 - Implementing DirectAccess Overview of DirectAccess Implementing DirectAccess by using the Getting Started Wizard Implementing and managing an advanced DirectAccess infrastructure 8 - Implementing VPNs Planning VPNs Implementing VPNs 9 - Implementing networking for branch offices Networking features and considerations for branch offices Implementing Distributed File System (DFS) for branch offices Implementing BranchCache for branch offices 10 - Configuring advanced networking features Overview of high performance networking features Configuring advanced Microsoft Hyper-V networking features 11 - Implementing Software Defined Networking Overview of SDN. Implementing network virtualization Implementing Network Controller

Course Information Join our comprehensive three-day programme designed as an invaluable external training opportunity for auditors, audit programme managers, and individuals subject to audits. This course is tailored to foster a deep understanding and cultivate essential skills for auditing the validation of computer systems intended for GxP environments (GLP, GCP, GMP, GDP, GPvP). Commencing with an overview of regulatory prerequisites and the system life cycle, the course swiftly transitions to focus on the pragmatic aspects of auditing computer system validation. Experience a blend of presentations, interactive discussions, and immersive practical workshops throughout the duration of the course. Delegates will benefit from practical examples of how to understand the framework of applicable regulations and guidance. Apply risk management techniques to audit planning Plan and conduct computerised system audits Assess system validation documentation to verify compliance Evaluate data integrity and security issues Prepare for regulatory inspection. The course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Understand the vulnerabilities of computerised systems Learn how to create a compliance checklist Link system development with good business practice. Is this course for you? Auditors Audit programme managers Individuals subject to audits. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome and Introductions 09:45 Why We Validate and Regulatory Trends 10:30 Break 10:45 Audit Overview, High Level Process and Scheduling 11:30 System Lifecycle 12:30 Lunch 13:15 Exercise 1 - Audit Scheduling 14:45 Exercise 1 - Feedback 15:15 Break 15:30 Validation Deliverables 16:30 Risk Assessments 17:30 Close of Day 1 Day 2 09:00 Supplier Assessment 10:30 Break 10:45 Exercise 2 - Planning a Supplier Audit 12:00 Exercise 2 - Feedback 12:30 Lunch 13:15 Exercise 3 - Auditing a Computerised System Validation Package 15:30 Break 15:45 Exercise 3 - Feedback 16:30 Change Control 17:15 Close of Day Day 3 09:00 Infrastructure Qualification 09:45 Maintaining a Validated State - Operational Processes 11:00 Break 11:15 Exercise 4 - Auditing Systems in Operational Use 12:45 Lunch 13:30 Exercise 4 - Feedback 14:15 Exercise 5 - Auditing Trail Review 15:30 Break 15:45 Exercise 5 - Feedback 16:15 Course Objectives Summary and Any Additional Questions 16:45 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop

Taster Session - Working with Third Parties by Jane Montague Session aimed at corporate fundraisers.

Computer Networking Online Virtual Classroom course is designed to enable participants to install, configure and test a fundamental computer network. The opportunities for employment within the area of network support are enormous as businesses continue to grow and utilise the new technology available to them. This is a vital role to ensure the smooth running of businesses reliant on their network and IT systems. This course provides learners with both the practical and theoretical knowledge of networks. During the course, participants will learn about the different components used to create a network including hardware, software and topologie

Networking Microsoft Systems course description A hands-on course covering the network aspects of Microsoft systems. The course progresses from basic TCP/IP tools and configuration settings through to advanced security considerations finishing with an overview of Exchange and IIS. Hands on sessions are based on a choice of Windows Server 2003 or Windows 2000 server and Windows XP or Windows 2000 professional. Customised versions with other Microsoft platforms are also available. What will you learn Design networks with consideration for Microsoft issues such as logons. Design, configure and troubleshoot TCP/IP, DNS, WINS and DHCP. Configure security features such as PKI and IPSec. Describe the Windows TCP/IP implementation details. Networking Microsoft Systems course details Who will benefit: Anyone working with Microsoft systems. Prerequisites: TCP/IP foundation for engineers Supporting Windows ( XP or 2000 or 2003) Duration 5 days Networking Microsoft Systems course contents Configuring network cards PnP, resources, Ethernet cards, wireless cards, dial up networking, other cards, Ethernet settings, layer 2 QoS. Configuring and supporting IP Basic IP settings, advanced IP settings, advanced TCP settings, DrTCP and registry settings, security DHCP DHCP server, authorising the DHCP service, DHCP client, DHCP relays, Address pools, options, lease duration's, Integrating with DNS. Microsoft networking overview Workgroups and domains, Domain controllers, the logon process in a network, the role of Active Directory, synchronisation, protocol stacks and bindings. Accessing file and print resources Shared folders, permissions, network printers, browsing, NetBIOS, SMB. WINS Servers, clients, Client registration, renewing and releasing of names. NetBIOS node types. DNS1 Overview, Primary and secondary servers, DDNS, zones, resource records. The browser service Master, backup and other browser roles, elections, announcements, recovery from failure, Inter subnet browsing. TCP/IP implementation details Dead gateway detection, Multi homing, multicasting, MTU path discovery, registry settings, QOS and RSVP, Windows as a router, performance implications of Microsoft services. Internet Access Options, NAT, Firewall capabilities and Proxy server, Internet Authentication Service. Remote Access Installing, RAS servers. RAS process, protocols Security: PKI PPTP, L2TP, What is IPSec, configuring IPSec. Security: VPNs PPTP, L2TP, What is IPSec, configuring IPSec. Other Microsoft networking services & tools Netmeeting, instant messaging, white boarding, document collaboration, video conferencing Microsoft Exchange, IIS, Directory replication, SNMP, Net Monitor, integration with other platforms.

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online. The approach taken is to build on the strengths people already have and their successes. It is easier to develop what you already have than to try and develop skills that do not come easily. Being yourself is the most effective tool for business networking and building relationships. This course will help those attending: Appreciate the importance of networking, and different forms of networking Understand the dynamics of communication that are specific to networking Become more confident and assured when 'working' a room Improve their influencing skills, especially with people who are experts and in positions of authority 'Sell' themselves and promote their company Identify and manage their profiles using online social networking sites Use effective follow-up to maintain active contacts and connections Select the correct networking groups, clubs and events Create their own personal network 1 The importance, and different types, of networking Personal objectives and introductions Test networking session Examples of the importance, purpose and format of various types of networking, and benefits you can expect 2 How to work a room - preparation and strategy Three things to know before you attend any event Non-verbal communication and art of rapport Breaking the ice - worked examples with practical demonstration 3 Communication dynamics in networking - the power of the listening networker Why it is better to listen than talk Effective questioning and active listening Creating a natural and engaging conversation, 1-2-1 and in a larger group 4 Assumptions when networking How to use the 'instant judgement' of others to your advantage What assumptions are you making? How to keep an open mind 5 Business networking etiquette Meeting and greeting at a business networking event - approaching complete strangers and introducing yourself Socialising: joining and leaving groups easily Making a good first impression in 30 seconds The use of status when networking 6 Making connections Asking for cards, contact details and referrals Gaining a follow-up commitment Some tips and tricks 7 Business networking rehearsals Practice sessions 8 Personal business networking online Overview of different types of networking sites - there is a lot more out there than just Facebook! Examples of creating an effective profile Using social networking effectively - case studies and application 'Advanced' applications - blogs, articles, twitter, feeds, etc. Online demonstration and examples 9 Building relationships - follow-up and follow-through Maintaining a good database Developing a contact strategy with different types and levels of contact How to analyse your contact base