3114 Courses in Manchester delivered Live Online

About this Virtual Instructor Led Training (VILT) This 2 half-day Virtual Instructor-Led Training (VILT) course will guide participants on the technoeconomic aspects of capture, utilization and geological storage of carbon dioxide. The VILT course will address the methods and techniques used in the technoeconomic assessment of Carbon Capture, Utilization & Storage (CCUS) projects. It will explore in detail the factors that affect the cost-effectiveness of current and emerging technologies for CO2 capture, transport and geological storage, including monitoring and verification. Given that the successful deployment of CCUS may require economic incentives, technical and economic drivers such as technological innovation, optimization, source sink matching and emerging opportunities will also be discussed. In addition, using several worked examples and case studies, this VILT course will explain the principles behind the analysis of the costs and opportunities of a CCS / CCUS project from source to sink and examines the possibilities of using carbon dioxide from an economic perspective. Training Objectives Upon completion of this VILT course, participants will be able to: Describe the economic considerations for CCS / CCUS projects Measure and calculate the cost-effectiveness of CCS / CCUS Identify the economic drivers for CCS / CCUS Understand the value of source to sink matching Outline the economic and environmental opportunities as well as challenges with using carbon dioxide injection in a range of applications Recognize niche opportunities for CO2 storage (coal seams, basalts, salt and others)   Target Audience This VILT course is ideally suited for a technical audience such as geoscientists, petroleum and chemical engineers as well as professionals such as economists, regulators, legal staff and managers wishing to learn more about the details of economic aspects and the basis for techno-economic analysis of Carbon Capture, Utilization and Storage projects. The VILT course is presented in an interactive workshop format, allowing for discussions. Participants should have: Basic background knowledge of CCUS technologies Experience with oil and gas, coal or other energy projects Basic understanding of the energy industry Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. The VILT course is presented in an interactive workshop format that allows discussion. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader received his B.Eng. in Chemical and Environmental Systems in 2002 from Tecnológico de Monterrey, Mexico, and his Ph.D. in Chemical Engineering in 2008 from the University of New South Wales (UNSW), in Sydney, Australia, at the UNESCO Centre for Membrane Science and Technology. His doctoral used computational fluid dynamics (CFD) to analyse the flows within membrane modules used for water treatment and desalination. He also worked on a desalination linkage project between the UNSW and the European Union, as part of Framework Programme 6. From 2009 to 2014, he worked for the Cooperative Research Centre for Greenhouse Gas Technologies (CO2CRC), where he led the research into CO2 Transport Networks, co-led the development of a techno-economic model for the analysis of Carbon Capture and Storage (CCS) projects, and collaborated on several consultancy and feasibility studies conducted by CO2CRC for both Government and Industry. From 2014 to 2019, he held a CONACYT Research Fellowship at the Instituto Tecnológico de Sonora (ITSON) in Mexico, where he led collaborative research projects dealing with RO membrane biofouling (IHE-Delft), membrane modifications, solar energy use for desalination (CSIR-CSMCRI India) and CFD modelling of the hydrodynamics in membrane modules (UMP Malaysia). Since July 2019, he is a Research Fellow in the School of Chemical and Biomolecular Engineering at the University of Sydney, where his research focuses on finding ways to reduce the cost, energy use and environmental impact of technologies for providing clean energy and water. From 2015 to 2020, he was a Member of the Board of Directors of the Mexican Society of Membrane Science and Technology. He guest edited a special edition on CCS for the Journal 'Technologies' and is currently an Editorial Board member for the journal, 'Energies', a peer-reviewed open-access scientific journal. His research interests include improving the efficiency of osmotic membrane separation processes, modelling complex processes involving heat and mass transfer, and exploring the economic drivers of low emission technologies such as the Carbon Capture and Storage (CCS) chain. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Women in Healthcare Leadership Workshop Our Aims For This Workshop: Become clear about your leadership style and philosophy. Understanding how to navigate yourself and your team in a VUCA environment. How to communicate with presence and impact. Topic 1 Foundations For Effective Leadership Develop your leadership story – (know yourself) Your values, influences and leadership philosophy Clear vision and purpose as a leader Adapting style to suit the context Topic 2 Leading Through Rapid Change (Uncertainty) Exploring the VUCA environment (Volatile, Uncertain, Complex, Ambiguous) Understanding the psychological process of change Resilience and stress management Topic 3 Communication Skills For Influential Leaders How to prepare to be present so you have a presence Explore and understand your own innate communication style Importance of voice, pace, trust, and rapport THE FACILITATOR Ruth Sangale Ruth has 20 years HR and OD experience in the public and private sectors, leaving the NHS in 2012 to set up her own business “Enjoy Work” and specialise in Creative Leadership development and executive coaching. She works internationally coaching and running residential leadership programs for global organisations such as UNICEF, WHO, UN Women, and PLAN International and charitable NGOs in a range of countries including, Afghanistan, Brazil, India, Kenya, and Belize. In the UK she designs and delivers workshops for mostly the NHS, on topics such as career development, resilience and positive psychology, feedback skills, coaching skills for leaders and team development. She is an ICF-accredited coach and has an M Sc in Innovation, Creativity and Leadership. In her work she uses creative tools such as drama, visualization, drawing, mindfulness and storytelling to stimulate creative thinking and develop leadership capability. She has two daughters and in her free time loves hiking, climbing mountains and salsa dancing. THE PANEL Sam Foster - Chief Nursing Officer - Oxford University Teaching Hospitals Sam joined the Board of Oxford University Hospitals NHSFT in September 2017 as an experienced Chief Nurse who previously worked at the Heart of England NHS Foundation Trust where she held the role of Chief Nurse for four years. Sam has also worked in a number of Trusts in clinical, operational and educational roles. Sam's portfolio includes the professional leadership and education of over 5,000 Nurses, Midwives and AHPs. In addition to the Executive leadership of the Trust Facilities and PFI Services, she is accountable for the Estates and delivery of the capital program. Sam leads the Urgent Care program across the Oxfordshire system. Avey Bhatia - Chief Nursing Officer - Guys & St Thomas’ NHS Trust Avey Bhatia is Chief Nurse at Guy’s and St Thomas’ Trust. Avey returned to the Trust as Chief Nurse in November 2020, having trained as a critical care nurse at St Thomas’ in the early part of her career. Avey qualified in 1991 and her clinical experience includes theatres, general intensive care, coronary care and cardiothoracic nursing. She held various staff nurse and sister posts at hospitals in London before becoming Chief Nurse and Director of Infection Prevention and Control at St George's University Hospitals NHS Foundation Trust in 2017.  Avey holds a postgraduate diploma in health services management and a Masters in Public Administration. She is also the Trust’s Director of Patient Experience, and the executive lead for adults’ and children’s safeguarding, and for infection, prevention and control. Beyond Guy’s and St Thomas’, Avey is Vice President for the Florence Nightingale Foundation and Honorary Vice President of The Nightingale Fellowship. She is a Trustee for the St John of Jerusalem Eye Hospital Group.  Caroline Alexander CBE - Group Chief Nurse - Barts NHS Trust Caroline graduated as a nurse in 1987 from Edinburgh University (BSc/RGN) and has an MSc in Nursing Studies from South Bank University (2001). From 1987 to 1993 she specialised in nursing older people in Edinburgh and then London at Guy’s Hospital as a ward sister. Caroline then worked for the Foundation of Nursing Studies for three years supporting nurses to use research in practice. In 1998 Caroline returned to the NHS and worked in Tower Hamlets in a range of roles within older people’s services. In 2005, Caroline took up her first Director post, as Director of Nursing and Therapies within Tower Hamlets PCT. With the clustering of PCTs in London in 2011, she took on the Director of Nursing and Quality within NHS East London and the City initially and then within NHS North East London when the clusters merged in 2012. until she joined NHS England as Regional Chief Nurse for London in April 2013. Caroline took up her current role of Chief Nurse for Barts Health in March 2016. Caroline was a 2008 Florence Nightingale Leadership Scholar and has been awarded Honorary Doctorates from City, University of London in 2017, Middlesex University in 2018 and University of East London in 2021. She is a Trustee of the Foundation of Nursing Studies. In 2020 she was made a CBE in the Queen’s Birthday Honours. Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in health care and wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centered group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+  Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+  Where do I add the discount code? 

Why Choose Photoshop Basics to Essentials Training Course? Course Link Mastering Photoshop is crucial for securing positions in creative fields such as graphic design, digital design, and user interface (UI) design. Acquiring this skill serves as a foundation to excel in various design programs essential for creative professionals. Duration: 16 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Monday to Saturday between 9 am and 7 pm. Photoshop Course: Total 16 hrs  Module 1: Keyboard and Toolbar Shortcuts Customize toolbars and keyboard shortcuts for efficient workflow Learn essential keyboard shortcuts for faster navigation Module 2: Advanced Layer Management Filter, search, and color code layers for better organization Group and merge layers to streamline your design process Explore Blending Modes for creative effects Module 3: Blending Modes Understand Blending Modes and their usage within layers and effects Apply Blending Modes to enhance your designs Module 4: Layer Comps Discover Layer Comps and their benefits in managing complex designs Create, edit, and update Layer Comps for different design versions Export Layer Comps to PSD, PDF, and JPEG formats Module 5: Drawing Vectors Work with Vector images using shapes and the Pen Tool Use the Direct Selection Tool for precise editing Apply colors and create Clipping Masks with vectors Module 6: Advanced Type Techniques Convert text into Shapes and utilize font style changes with the Pen Tool Use text as a Clipping Mask and create text Outlines Design 3D text for impactful typography Module 7: Advanced Adjustment Layers Master advanced adjustments like Curves, Levels, and Black and White Utilize Selective Color and Gradient Maps for creative color control Module 8: Advanced Selection Techniques Use Smart Radius and Select and Mask for precise selections Learn to select complex objects like hair using Color Range and the Pen Tool Save and manage selections using the Path Panel Module 9: Colorizing Black and White Images Module 10: Displacement Maps Module 11: Advanced Filters Create Trees, Frames, Clouds, and Fire with filters Use Polarized, Wave, and Extrusion for artistic effects like "Japanese Sun" Explore Vanishing Point Filter, Camera RAW, Blur for depth of field, and Filter Gallery Combine 3D text with Vanishing Point for stunning designs Use Liquify for image manipulation Module 12: Introduction to Actions Automate tasks using Photoshop's preset Actions Create your own Actions to save time and effort Module 13: Creating an Animated GIF Learn frame by frame animation Utilize the Timeline to create engaging animated GIFs Learning Outcomes: Master advanced selection techniques, including the Path and Pen Tool, for precise editing. Gain proficiency in advanced layer management and utilize Layer Comps for efficient design organization. Enhance your designs with a deeper understanding and application of Blending Modes. Create visually appealing 3D text and text outlines to add depth and impact to your artwork. Explore advanced Filters like Displacement Maps, Blurs, and Distortion for creative effects. Automate tasks with actions and batch processing, streamlining your workflow. Craft engaging animated GIFs to add dynamic elements to your designs. Skillfully set project requirements by identifying the purpose, target audience, copyright considerations, and project management tasks for successful project execution.

Assuring Quality Through Acceptance Testing: Virtual In-House Training It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?

Duration 5 Days 30 CPD hours This course is intended for Change Managers: Responsible for documentation, approval and change processes System Landscape Architects: Responsible for the design of the transport landscape topology System Administrators: Responsible for executing transports Development Managers: Responsible for performing development changes Application Manager: Responsible for approving and performing changes in an application Support Manager and members of the customer's SAP competence center: Responsible for Reporting and Diagnostics capabilities Partners and System Integrators Overview This course will prepare you to: Describe the concept and methods of E2E Change Control Management. Leverage the SAP Solution Manager 7.2 as application platform for E2E Change Control Management. In this course you will learn how change control management coordinates changes that are introduced into a software landscape so that the changes do not conflict with each other and how to make sure the changes are executed without disrupting ongoing business. This results in improved quality of the software landscape, higher availability of IT solutions, and lower total cost of ownership. Also important, change control management ensures that the changes introduced remain transparent, traceable and are made available for reporting and change analysis. Becoming adept at change control management requires skill in the efficient use of standardized methods and procedures. In this ?how to use? training, SAP imparts best-in-class knowledge of solution operations. The End-to-End Change Control Management course introduces participants to what change control management is and the standard tools used to accomplish it, tools provided by SAP Solution Manager. Introduction to E2E Change Control Management Explain the scope of End-to-End Change Control Management Explain the role of SAP Solution Manager to manage changes in your solution landscape Enhanced Change and Transport System Explain how the Enhanced Change and Transport System (CTS+) works Understand the basic concepts of Enterprise Portal and how it is supported by CTS+ Describe the best practices for the setup and usage of CTS+ in different scenarios Configuration Validation Understand the concepts and architecture of E2E Change Diagnostics Find current configuration information with the Change Reporting tool Find recent changes in the solution landscape with the E2E Change Analysis tool Compare multiple systems with the Configuration Validation tool Create targets, use operators and run validation reports Know how to use predefined reports in the report directory Transport and Execution Analysis Service and Transport and Execution Analysis Service for Projects Know how to run and use this self-check services within SAP Solution Manager Understand how to interpret the software change management KPIïs that are collected for your landscape Software Change Strategy Understand the limitations of a three-system landscape Understand the benefits of bundling changes in cycles and synchronized releases Transport Management with SAP Solution Manager Understand the change control landscape concept for transport management in SAP Solution Manager 7.2 Understand the usage of critical objects, cross system object locking and downgrade protection Know how to use retrofit in a dual landscape Understand the features of cCTS, which can be used for Quality Gate Management and Change Request Management parallel to CTS. Quality Gate Management Explain the concept of Solution Transports and Track Synchronization Setup and use Quality Gate Scenario as a central Transport Management Tool Create and release transport requests centrally in SAP Solution Manager for ABAP and Non-ABAP environments Know how to work within the Quality Gate Scenario Change Request Management Understand the different use cases for Change Request Management Describe the various elements of Change Request Management as part of SAP Solution Manager Understand SAP?s best practices for transport management which are implemented in Change Request Management Know how to work with Change Request Management Release Management Learn how to manage Release Management with SAP Solution Manager Understand how to manage the successful deployment of all related changes into the productive environment.

Introduction to Asthma in Primary Care   This 2-Day Introduction to Asthma course is specifically designed for healthcare professionals in primary care settings. It provides a comprehensive overview of asthma management, from diagnosis to ongoing patient care. This interactive course is ideal for those new to asthma care or looking to refresh their knowledge.   Day 1 focuses on the fundamentals of asthma, including its definition, the importance of a good clinical history, and diagnostic tests. It covers the diagnosis of asthma in children and explores various asthma guidelines. The day concludes with an in-depth look at inhaler types, techniques, and considerations in choosing inhalers, followed by action plan development.   Day 2 builds on the previous day's learnings, with a focus on monitoring asthma, conducting asthma reviews, and creating Personalised Asthma Action Plans (PAAPs). Participants will learn about assessing and managing asthma attacks and review the National Register of Asthma Deaths (NRAD) for insights into asthma management. The course concludes with case studies and discussions to solidify the learning experience. Learning Objectives: 1. Understanding Asthma a. Develop a fundamental understanding of what asthma is. b. Learn the importance of obtaining a thorough clinical history for accurate diagnosis.   2. Diagnostic Approaches a. Understand various tests used to confirm an asthma diagnosis. b. Learn about diagnosing asthma in children.   3. Guidelines and Inhaler Techniques a. Familiarise with key asthma guidelines: BTS/SIGN, NICE, and GINA. b. Gain practical knowledge about commonly used inhalers and their techniques.   4. Treatment and Management a. Explore factors influencing the choice of inhalers. b. Develop skills in creating effective asthma action plans.   5. Asthma Monitoring and Reviews a. Learn methods to monitor asthma effectively in patients. b. Understand how to conduct thorough asthma reviews.   6. Personalised Asthma Action Plans a. Learn how to develop and implement PAAPs tailored to individual patients.   7. Assessing and Managing Asthma Attacks a. Understand how to assess the level of asthma attacks and manage them appropriately.   8. Insights from NRAD a. Review findings from the National Register of Asthma Deaths for improved asthma care.Target Audience:This course is designed for nurses and healthcare professionals new to asthma care, providing them with the knowledge and skills to confidently manage patients with asthma in a primary care setting. All practitioners seeking to enhance their expertise in asthma care are welcome to attend.

Immerse yourself in a comprehensive one-day virtual update course dedicated to diabetes, tailored for healthcare professionals already actively engaged in this field.  This engaging program is open to all registered healthcare practitioners, encompassing General Practitioners, Pharmacists, Paramedics, Practice Nurses, Nurse Practitioners, Advanced Nurse Practitioners, and Nursing Assistants. Upon completion of this enlightening day, participants will emerge with heightened confidence in their ability to practice with up-to-the-minute proficiency in managing diabetes. This course covers the latest trends in diabetes management, encompassing a thorough understanding of cutting-edge pharmacological interventions utilised in diabetes care. Agenda (Please note that this outline provides a general overview and may experience minor adjustments.) 09:15 - Coffee and Registration 09:30 - Introduction and Course Objectives 09:45 - Comprehensive Update on Diabetes Classifications 10:00 - Key Statistical Insights 10:15 - Unraveling Metabolic Syndrome 11:00 - Coffee Break 11:20 - Navigating Diabetes Prevention 12:00 - Unpacking Diagnostic Criteria 12:45 - Lunch Break 13:30 - Guideline Refinements in Diabetes Management 14:15 - Effective Support for Lifestyle Modifications 14:30 - Exploring Pharmacological Approaches 15:30 - In-depth Study of Insulin and Continuous Glucose Monitoring (CGM) 16:00 - A Holistic View of Hypoglycemia and its Management 16:15 - Real-world Case Studies 16:30 - Session Conclusion   Anticipated Learning Outcomes   · Revitalize and reinforce your comprehension of diabetes. · Scrutinize novel and ongoing trends in diabetes management. · Stay current with the latest pharmacological advances in diabetes care. · Foster open dialogues addressing practical challenges and their remedies. · Recognize the significance of continuous professional development and the apt handling of concerns. Elevate your expertise and proficiency in diabetes management with this immersive update course, designed to empower healthcare professionals in the realm of primary care.

Scrum Product Owner Exam Prep: Virtual In-House Training This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's need What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSPO I exam Identify the characteristics of a successful Product Owner Create a powerful vision statement Apply techniques to understand your customers and the market Manage and engage stakeholders Write effective user stories with acceptance criteria Utilize techniques to visualize and prioritize the Product Backlog Participate in the 5 Scrum events as the Product Owner Understand the Product Owner's role in closing a Scrum project Getting Started Introductions Workshop orientation Exam prep preview Fundamentals Recap Agile Manifesto, values, and mindset Product Owner characteristics Good vs. great Product Owner Product Ownership Product ownership Project vision Understand your customers and market Personas Stakeholder management and engagement The Product Backlog User Stories and Acceptance Criteria Preparing User Stories for a Sprint The Product Backlog Visualizing the Product Backlog Product Backlog Prioritization Technical Debt Sprint Planning and Daily Standups Sprint Planning Planning Poker Team Engagement Daily Standups Sprint Review, Retrospectives, and Closing Sprint Reviews Key Agile Patterns Retrospectives Closing the Project

Overview Graphic design is a crucial tool that makes sure that you communicate with your people in an efficient manner. Graphic designers are trained professionals who understand the technique to persuade, engage, and entertain audiences using various elements. This course covers all the modules with the objective to understand the key points of Graphic Designing. The course is framed in a way to cover the entire major and minor subjects in co-relation to art and design. It will highlight a wide range of working methods, practices and techniques. At the end of the course, you will learn various technical skills that will encourage you to investigate new approaches, combine existing techniques and also explore old techniques to generate innovative outputs. 

Miss Date Doctor’s Emotional Intelligence coaching is designed to help you develop the skills and knowledge needed to understand and manage your emotions effectively. Emotional intelligence is a critical factor in building strong, healthy relationships, and our coaching can provide you with the tools needed to enhance your emotional intelligence and improve your relationships. Our Emotional Intelligence coaching includes a range of techniques and strategies, such as self-awareness, self-regulation, empathy, and social skills. We can help you learn to identify and manage your emotions, as well as to understand and respond effectively to the emotions of others. With our Emotional Intelligence coaching, you can learn to build stronger, more fulfilling relationships by improving your ability to communicate effectively, resolve conflicts, and understand the needs of your partner or potential partner. Whether you’re looking to enhance your personal relationships or to improve your professional performance, our Emotional Intelligence coaching can help you achieve your goals. Have 3 one hour sessions with a certified qualified experienced professional The Miss Date Doctor Emotional Intelligence package includes the following: Relationship Emotional Intelligence, Emotional Intelligence Coaching, Self-Awareness, Self-Regulation, Empathy, Social Skills, Emotion Management, Emotion Understanding, Emotional Intelligence Training, Communication, Conflict Resolution, Relationship Building, Emotional Intelligence Techniques. https://relationshipsmdd.com/product/emotional-intelligence-package/