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Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is for experienced cloud security engineers who have taken a previous certification in the security, compliance and identity portfolio. Specifically, students should have advanced experience and knowledge in a wide range of security engineering areas, including identity and access, platform protection, security operations, securing data, and securing applications. They should also have experience with hybrid and cloud implementations. Beginning students should instead take the course SC-900: Microsoft Security, Compliance, and Identity Fundamentals. This is an advanced, expert-level course. Although not required to attend, students are strongly encouraged to have taken and passed another associate level certification in the security, compliance and identity portfolio (such as AZ-500, SC-200 or SC-300) before attending this class. This course prepares students with the expertise to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), security operations (SecOps), and data and applications. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS). Prerequisites Highly recommended to have attended and passed one of the associate level certifications in the security, compliance and identity portfolio (such as AZ-500T00 Microsoft Azure Security Technologies, SC-200T00: Microsoft Security Operations Analyst, or SC-300T00: Microsoft Identity and Access Administrator.) Advanced experience and knowledge in identity and access, platform protection, security operations, securing data and securing applications. Experience with hybrid and cloud implementations. 1 - Introduction to Zero Trust and best practice frameworks Zero Trust initiatives Zero Trust technology pillars part 1 Zero Trust technology pillars part 2 2 - Design solutions that align with the Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF) Define a security strategy Cloud Adoption Framework secure methodology Design security with Azure Landing Zones The Well-Architected Framework security pillar 3 - Design solutions that align with the Microsoft Cybersecurity Reference Architecture (MCRA) and Microsoft cloud security benchmark (MCSB) Design solutions with best practices for capabilities and controls Design solutions with best practices for attack protection 4 - Design a resiliency strategy for common cyberthreats like ransomware Common cyberthreats and attack patterns Support business resiliency Ransomware protection Configurations for secure backup and restore Security updates 5 - Case study: Design solutions that align with security best practices and priorities Case study description Case study answers Conceptual walkthrough Technical walkthrough 6 - Design solutions for regulatory compliance Translate compliance requirements into a security solution Address compliance requirements with Microsoft Purview Address privacy requirements with Microsoft Priva Address security and compliance requirements with Azure policy Evaluate infrastructure compliance with Defender for Cloud 7 - Design solutions for identity and access management Design cloud, hybrid and multicloud access strategies (including Azure AD) Design a solution for external identities Design modern authentication and authorization strategies Align conditional access and Zero Trust Specify requirements to secure Active Directory Domain Services (AD DS) Design a solution to manage secrets, keys, and certificates 8 - Design solutions for securing privileged access The enterprise access model Design identity governance solutions Design a solution to secure tenant administration Design a solution for cloud infrastructure entitlement management (CIEM) Design a solution for privileged access workstations and bastion services 9 - Design solutions for security operations Design security operations capabilities in hybrid and multicloud environments Design centralized logging and auditing Design security information and event management (SIEM) solutions Design solutions for detection and response Design a solution for security orchestration, automation, and response (SOAR) Design security workflows Design threat detection coverage 10 - Case study: Design security operations, identity and compliance capabilities Case study description Case study answers Conceptual walkthrough Technical walkthrough 11 - Design solutions for securing Microsoft 365 Evaluate security posture for collaboration and productivity workloads Design a Microsoft 365 Defender solution Design configurations and operational practices for Microsoft 365 12 - Design solutions for securing applications Design and implement standards to secure application development Evaluate security posture of existing application portfolios Evaluate application threats with threat modeling Design security lifecycle strategy for applications Secure access for workload identities Design a solution for API management and security Design a solution for secure access to applications 13 - Design solutions for securing an organization's data Design a solution for data discovery and classification using Microsoft Purview Design a solution for data protection Design data security for Azure workloads Design security for Azure Storage Design a security solution with Microsoft Defender for SQL and Microsoft Defender for Storage 14 - Case study: Design security solutions for applications and data Case study description Case study answers Conceptual walkthrough Technical walkthrough 15 - Specify requirements for securing SaaS, PaaS, and IaaS services Specify security baselines for SaaS, PaaS, and IaaS services Specify security requirements for web workloads Specify security requirements for containers and container orchestration 16 - Design solutions for security posture management in hybrid and multicloud environments Evaluate security posture by using Microsoft Cloud Security Benchmark Design integrated posture management and workload protection Evaluate security posture by using Microsoft Defender for Cloud Posture evaluation with Microsoft Defender for Cloud secure score Design cloud workload protection with Microsoft Defender for Cloud Integrate hybrid and multicloud environments with Azure Arc Design a solution for external attack surface management 17 - Design solutions for securing server and client endpoints Specify server security requirements Specify requirements for mobile devices and clients Specify internet of things (IoT) and embedded device security requirements Secure operational technology (OT) and industrial control systems (ICS) with Microsoft Defender for IoT Specify security baselines for server and client endpoints Design a solution for secure remote access 18 - Design solutions for network security Design solutions for network segmentation Design solutions for traffic filtering with network security groups Design solutions for network posture management Design solutions for network monitoring 19 - Case study: Design security solutions for infrastructure Case study description Case study answers Conceptual walkthrough Technical walkthrough Additional course details: Nexus Humans SC-100T00 Microsoft Cybersecurity Architect training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SC-100T00 Microsoft Cybersecurity Architect course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Students for AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop are interested in delivering applications on Azure Virtual Desktop and optimizing them to run in multi-session virtual environments. As an Azure Virtual Desktop administrator, you will closely with the Azure Administrators and Architects, along with Microsoft 365 Administrators. Azure Virtual Desktop administrator responsibilities include planning, deploying, packaging, updating, and maintaining the Azure Virtual Desktop infrastructure. They also create session host images, implement and manage FSLogix, monitor Azure Virtual Desktop performance, and automate Azure Virtual Desktop management tasks. This course teaches Azure administrators how to plan, deliver, and manage virtual desktop experiences and remote apps, for any device, on Azure. Lessons include implementing and managing networking for Azure Virtual Desktop, configuring host pools and session hosts, creating session host images, implementing, and managing FSLogix, monitoring Azure Virtual Desktop performance and health, and automating Azure Virtual Desktop management tasks. Students will learn through a mix of demonstrations and hands-on lab experiences deploying virtual desktop experiences and apps on Azure Virtual Desktop and optimizing them to run in multi-session virtual environments. Candidates of this course must have solid Azure administration skills. This course assumes prior experience, including virtualization, networking, identity, storage, backup and restore, and disaster recovery. Students should have knowledge of on-premises virtual desktop infrastructure technologies as they relate to migrating to Azure Virtual Desktop. Students are expected to have used the tools common to the Azure environment, such as the Azure PowerShell and Cloud Shell. 1 - Azure Virtual Desktop Architecture Azure Virtual Desktop for the enterprise Azure Virtual Desktop components Personal and pooled desktops Service updates for Azure Virtual Desktop desktops Azure limitations for Azure Virtual Desktop Virtual machine sizing for Azure Virtual Desktop Azure Virtual Desktop pricing 2 - Design the Azure Virtual Desktop architecture Assess network capacity and speed requirements for Azure Virtual Desktop Azure Virtual Desktop Experience Estimator Recommend an operating system for an Azure Virtual Desktop implementation Balancing host pools Recommendations for using subscriptions and management groups Configure a location for the Azure Virtual Desktop metadata Recommend a configuration for performance requirements 3 - Design for user identities and profiles Select an appropriate licensing model for Azure Virtual Desktop based on requirements Personal and multi-session desktop scenarios Recommend an appropriate storage solution Plan for a desktop client deployment Plan for Azure Virtual Desktop client deployment - Remote Desktop Protocol (RDP) Windows Desktop client to multiple devices Hybrid Identity with Azure Active Directory Plan for Azure Active Directory (AD) Connect for user identities 4 - Implement and manage networking for Azure Virtual Desktop Implement Azure virtual network connectivity Manage connectivity to the internet and on-premises networks Understanding Azure Virtual Desktop network connectivity Implement and manage network security for Azure Virtual Desktop Configure Azure Virtual Desktop session hosts using Azure Bastion Monitor and troubleshoot network connectivity for Azure Virtual Desktop Plan and implement Remote Desktop Protocol Shortpath Configure Remote Desktop Protocol Shortpath for managed networks Configure Windows Defender Firewall with Advanced Security for RDP Shortpath Plan and implement Quality of Service for Azure Virtual Desktop 5 - Implement and manage storage for Azure Virtual Desktop Storage for FSLogix components Configure storage for FSLogix components Configure storage accounts Create file shares Configure disks 6 - Create and configure host pools and session hosts for Azure Virtual Desktop Automate creation of an Azure Virtual Desktop host pool using PowerShell Configure host pool assignment type Customize Remote Desktop Protocol (RDP) properties for a host pool Manage licensing for session hosts that run Windows client Deploying Azure AD-joined virtual machines in Azure Virtual Desktop 7 - Create and manage session host image for Azure Virtual Desktop Create a managed virtual machine (VM) image Modify a session host image Plan for image update and management Create and use an Azure Compute Gallery using the portal Create an Azure Virtual Desktop image by using VM Image Builder Install Microsoft 365 Apps on a master Virtual Hard Disk image Install language packs in Azure Virtual Desktop 8 - Manage access for Azure Virtual Desktop Role-based access control (RBAC) for Azure Virtual Desktop Plan and implement Azure roles and role-based access control (RBAC) for Azure Virtual Desktop Using Azure Virtual Desktop with Microsoft Intune Configuring screen capture protection for Azure Virtual Desktop 9 - Manage security for Azure Virtual Desktop Plan and implement Conditional Access policies for connections to Azure Virtual Desktop Plan and implement multifactor authentication (MFA) in Azure Virtual Desktop Understand Conditional Access policy components Manage security by using Azure Security Center Security posture management and threat protection 10 - Implement and manage FSLogix Plan for FSLogix FSLogix profile containers and Azure files Install FSLogix Storage options for FSLogix profile containers Profile Container vs Office Container Configure Office Containers Installing Microsoft Office using FSLogix application containers Configure Cloud Cache Configure Profile Containers Create a profile container with Azure NetApp Files and capacity pool Manage Rule Sets and application masking 11 - Configure user experience settings Virtual desktop optimization principles Persistent virtual desktop environments Configure user settings through group policies Configure user settings through Endpoint Manager policies Configure session timeout properties Configure device redirections Configure Universal Print Implement the Start Virtual Machine on Connect feature Troubleshoot user profile issues Troubleshoot Azure Virtual Desktop clients 12 - Install and configure apps on a session host MSIX app attach How MSIX app attach works Set up a file share for MSIX app attach Upload MSIX images to Azure NetApp Files in Azure Virtual Desktop How to configure apps for users Using the OneDrive sync app on virtual desktops Using Microsoft Teams on Azure Virtual desktop Publish built-in apps in Azure Virtual Desktop Troubleshoot application issues for Azure Virtual Desktop 13 - Plan for disaster recovery Disaster recovery for Azure Virtual Desktop Virtual machine replication FSLogix configuration 14 - Automate Azure Virtual Desktop management tasks Scale session hosts using Azure Automation Create or update an Azure Automation account Create an Azure Automation Run As account Create the Azure Logic App and execution schedule 15 - Monitor and manage performance and health Monitor Azure Virtual Desktop by using Azure Monitor Log Analytics workspace for Azure Monitor Monitor Azure Virtual Desktop by using Azure Advisor How to resolve Azure Advisor recommendations Diagnose graphics performance issues Additional course details: Nexus Humans AZ-140T00 Configuring and Operating Windows Virtual Desktop on Microsoft Azure training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-140T00 Configuring and Operating Windows Virtual Desktop on Microsoft Azure course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Mikrotik routers training course description A fast paced practical hands on introduction to Mikrotik routers concentrating on basic product knowledge needed for the real world. Starts with the basics of accessing the routers through configuring static routes, RIP and OSPF, ending with firewalls. Hands on sessions follow all the major chapters. What will you learn Use Winbox. Use the Mikrotik command line. Perform basic troubleshooting. Configure Interfaces, RIP and OSPF. Perform housekeeping tasks such as: - save and load configurations - upgrade the OS - recover lost passwords Mikrotik routers training course details Who will benefit: Anyone who will be working with Mikrotik routers. Prerequisites: TCP/IP foundation for engineers Duration 2 days Mikrotik routers training course content Mikrotik routers RouterOS, RouterBoard. System resources. Getting started Accessing the router, Winbox, Webfig, Quickset. telnet. The command line interface Contexts, online help, basic troubleshooting. Configuring Interfaces Basics, Enabling interfaces. Ethernet, loopback interfaces. Adding IP addresses. Static routes Why use static routes? Configuring static routes, default routes. Configuring RIP How RIP works, configuration, troubleshooting. OSPF Configuration and troubleshooting. Housekeeping Configuration management, offline editing and FTP usage. RouterOS upgrades. Packages. Bypassing passwords. Other functions DHCP server. Firewall Connections, chains, actions, filters.

Hardening Cisco devices training course description A hands on course focusing on how to lock down Cisco IOS routers and switches. What will you learn Harden Cisco devices. Hardening Cisco devices training course details Who will benefit: Technical network staff. Technical security staff. Prerequisites: TCP/IP foundation for engineers. Duration 5 days Hardening Cisco devices training course content Introduction Router security, Switch security, Cisco IOS, IOS versions, Cisco advisories, the management plane, control plane, data plane. Hands on Checking IOS versions and advisories. Access control Infrastructure ACLs, Transit ACLs. Hands on Restricting access to the device, Filtering data traffic. Management plane: Securing operations Passwords, privilege levels, AAA, TACACS+, RADIUS. Hands on Password management. Management plane: Other general hardening Logging best practices, secure protocols, encrypting management sessions, configuration management. Hands on Hardening the management plane. Control plane Disabling reception and transmission of certain messages, Limiting CPU impact of control plane traffic, securing routing protocols. Hands on Hardening the control plane. Data plane Transit ACLs, disabling unused services, disabling unnecessary protocols, anti spoofing, limiting CPU impact of data plane traffic, identifying and tracing traffic, Netflow, VLANs, port security. Hands on hardening the data plane.

Sockets programming training course description A hands on course for programmers using Sockets. It is important to recognise that the course assumes that delegates are already familiar with TCP/IP and Python. Practical exercises follow all the major theory sessions. What will you learn Read Python programs which use Sockets. Write Python programs which use Sockets. Debug Python programs which use Sockets. Sockets programming training course details Who will benefit: Programmers working with network applications. Prerequisites: TCP/IP foundation for engineers Python for network engineers Duration 2 days Sockets programming training course contents What is a socket? Review of IP, ICMP, UDP vs TCP, IP addresses, protocol numbers, ports. API's, UNIX I/O, sockets. SOCK_STREAM, SOCK_DGRAM. Hands on Compile and run code. The systems calls Clients and servers, structs, socket(), bind(), connect(), listen(), accept(), send(), recv(), sendto (), recvfrom(), close(), shutdown(), getpeername(), gethostname(). Hands on Walk through of example client and server code. First code TCP connections, passive opens, active opens. Hands on Write a simple 'hello world' server and client. Application protocols User character stream, ASCII turn taking, binary protocols. Hands on Raw SMTP, Writing a mail client. Clients Concurrency, polling, threads, event driven programming. Hands on Conferencing application. Servers Concurrency, stateful, stateless. Forks and execs. inetd. Hands on Running servers with and without inetd, chroot jails, conferencing server modifications. Advanced techniques Blocking, select(), partial send(s). Raw sockets, example sockets using Java, Perl and PHP. Hands on A broadcast application.

Duration 4 Days 24 CPD hours This course is intended for This course is for Azure Security Engineers who are planning to take the associated certification exam, or who are performing security tasks in their day-to-day job. This course would also be helpful to an engineer that wants to specialize in providing security for Azure-based digital platforms and play an integral role in protecting an organization's data. This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization?s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations. Prerequisites AZ-104T00 - Microsoft Azure Administrator Security best practices and industry security requirements such as defense in depth, least privileged access, role-based access control, multi-factor authentication, shared responsibility, and zero trust model. Be familiar with security protocols such as Virtual Private Networks (VPN), Internet Security Protocol (IPSec), Secure Socket Layer (SSL), disk and data encryption methods. Have some experience deploying Azure workloads. This course does not cover the basics of Azure administration, instead the course content builds on that knowledge by adding security specific information. Have experience with Windows and Linux operating systems and scripting languages. Course labs may use PowerShell and the CLI. 1 - Manage identities in Microsoft Entra ID Secure users in Microsoft Entra ID Secure groups in Microsoft Entra ID Recommend when to use external identities Secure external identities Implement Microsoft Entra Identity protection 2 - Manage authentication by using Microsoft Entra ID Configure Microsoft Entra Verified ID Implement multifactor authentication (MFA) Implement passwordless authentication Implement password protection Implement single sign-on (SSO) Integrate single sign-on (SSO) and identity providers Recommend and enforce modern authentication protocols 3 - Manage authorization by using Microsoft Entra ID Configure Azure role permissions for management groups, subscriptions, resource groups, and resources Assign built-in roles in Microsoft Entra ID Assign built-in roles in Azure Create and assign a custom role in Microsoft Entra ID Implement and manage Microsoft Entra Permissions Management Configure Microsoft Entra Privileged Identity Management Configure role management and access reviews by using Microsoft Entra Identity Governance Implement Conditional Access policies 4 - Manage application access in Microsoft Entra ID Manage access to enterprise applications in Microsoft Entra ID, including OAuth permission grants Manage app registrations in Microsoft Entra ID Configure app registration permission scopes Manage app registration permission consent Manage and use service principals Manage managed identities for Azure resources Recommend when to use and configure a Microsoft Entra Application Proxy, including authentication 5 - Plan and implement security for virtual networks Plan and implement Network Security Groups (NSGs) and Application Security Groups (ASGs) Plan and implement User-Defined Routes (UDRs) Plan and implement Virtual Network peering or gateway Plan and implement Virtual Wide Area Network, including secured virtual hub Secure VPN connectivity, including point-to-site and site-to-site Implement encryption over ExpressRoute Configure firewall settings on PaaS resources Monitor network security by using Network Watcher, including NSG flow logging 6 - Plan and implement security for private access to Azure resources Plan and implement virtual network Service Endpoints Plan and implement Private Endpoints Plan and implement Private Link services Plan and implement network integration for Azure App Service and Azure Functions Plan and implement network security configurations for an App Service Environment (ASE) Plan and implement network security configurations for an Azure SQL Managed Instance 7 - Plan and implement security for public access to Azure resources Plan and implement Transport Layer Security (TLS) to applications, including Azure App Service and API Management Plan, implement, and manage an Azure Firewall, Azure Firewall Manager and firewall policies Plan and implement an Azure Application Gateway Plan and implement an Azure Front Door, including Content Delivery Network (CDN) Plan and implement a Web Application Firewall (WAF) Recommend when to use Azure DDoS Protection Standard 8 - Plan and implement advanced security for compute Plan and implement remote access to public endpoints, Azure Bastion and just-in-time (JIT) virtual machine (VM) access Configure network isolation for Azure Kubernetes Service (AKS) Secure and monitor AKS Configure authentication for AKS Configure security for Azure Container Instances (ACIs) Configure security for Azure Container Apps (ACAs) Manage access to Azure Container Registry (ACR) Configure disk encryption, Azure Disk Encryption (ADE), encryption as host, and confidential disk encryption Recommend security configurations for Azure API Management 9 - Plan and implement security for storage Configure access control for storage accounts Manage life cycle for storage account access keys Select and configure an appropriate method for access to Azure Files Select and configure an appropriate method for access to Azure Blob Storage Select and configure an appropriate method for access to Azure Tables Select and configure an appropriate method for access to Azure Queues Select and configure appropriate methods for protecting against data security threats, including soft delete, backups, versioning, and immutable storage Configure Bring your own key (BYOK) Enable double encryption at the Azure Storage infrastructure level 10 - Plan and implement security for Azure SQL Database and Azure SQL Managed Instance Enable database authentication by using Microsoft Entra ID Enable and monitor database audit Identify use cases for the Microsoft Purview governance portal Implement data classification of sensitive information by using the Microsoft Purview governance portal Plan and implement dynamic mask Implement transparent data encryption? Recommend when to use Azure SQL Database Always Encrypted 11 - Plan, implement, and manage governance for security Create, assign, and interpret security policies and initiatives in Azure Policy Configure security settings by using Azure Blueprint Deploy secure infrastructures by using a landing zone Create and configure an Azure Key Vault Recommend when to use a dedicated Hardware Security Module (HSM) Configure access to Key Vault, including vault access policies and Azure Role Based Access Control Manage certificates, secrets, and keys Configure key rotation Configure backup and recovery of certificates, secrets, and keys 12 - Manage security posture by using Microsoft Defender for Cloud Implement Microsoft Defender for Cloud Identify and remediate security risks by using the Microsoft Defender for Cloud Secure Score and Inventory Assess compliance against security frameworks and Microsoft Defender for Cloud Add industry and regulatory standards to Microsoft Defender for Cloud Add custom initiatives to Microsoft Defender for Cloud Connect hybrid cloud and multicloud environments to Microsoft Defender for Cloud Identify and monitor external assets by using Microsoft Defender External Attack Surface Management 13 - Configure and manage threat protection by using Microsoft Defender for Cloud Enable workload protection services in Microsoft Defender for Cloud, including Microsoft Defender for Storage, Databases, Containers, App Service, Key Vault, Resource Manager, and DNS Configure Microsoft Defender for Servers Configure Microsoft Defender for Azure SQL Database Manage and respond to security alerts in Microsoft Defender for Cloud Configure workflow automation by using Microsoft Defender for Cloud Evaluate vulnerability scans from Microsoft Defender for Server 14 - Configure and manage security monitoring and automation solutions Monitor security events by using Azure Monitor Configure data connectors in Microsoft Sentinel Create and customize analytics rules in Microsoft Sentinel Configure automation in Microsoft Sentinel Additional course details: Nexus Humans AZ-500T00 Microsoft Azure Security Technologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-500T00 Microsoft Azure Security Technologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.