3693 Courses in Edinburgh delivered Live Online

Earned Value Management: In-House Training: Virtual In-House Training Earned Value Management (EVM) incorporates a set of proven practices appropriate for project or program management methodologies. These include integration of program scope, schedule, and cost objectives, establishment of a baseline plan for accomplishment of program objectives and use of earned value techniques for performance measurement during the execution of a program. Earned Value Management (EVM) incorporates a set of proven practices appropriate for project or program management methodologies. These include integration of program scope, schedule, and cost objectives, establishment of a baseline plan for accomplishment of program objectives and use of earned value techniques for performance measurement during the execution of a program. EVM provides a solid platform for risk identification, corrective actions, and management re-planning as may be required over the life of a project or program. The course emphasis is on the latest EVM principles and concepts in accordance with changes and guidelines for Earned Value Management in The Guide to the Project Management Body of Knowledge (PMBOK® Guide) and The Practice Standard for Earned Value Management published by the Project Management Institute. What you Will Learn You'll learn how to: Develop a project baseline, using an effective WBS Record actual project performance Calculate EVM measures Evaluate project performance based on EVM measures Respond to project variances Integrate EVM and risk management Determine how EVM will add value to your organization Develop an EVM implementation plan for your organization Getting Started Introductions Course structure Course goals and objectives Expectations Foundation Concepts Introduction to Earned Value Management (EVM) Benefits of EVM EVM Process Overview Applications of EVM Creating a Work Breakdown Structure Reviewing WBS concepts Reviewing WBS development process (decomposition) Using a WBS to support EVM Building a Project Baseline Defining a project baseline Developing a project baseline Using a project baseline Recording Actuals Recording actuals overview Collecting data for actual project performance Determining earned value - various methods EVM Performance Measures Using current status measures Using forecasting measures Analyzing EVM measures EVM and Risk Management Integrating EVM and Risk Management Using EVM measures in the risk register Exploring how EVM can facilitate reserves management Drawing down contingency reserves Responding to Variances Introduction to variances Process for responding to variances Response options Reporting Project Performance EVM reporting overview Meeting EVM reporting needs Addressing EVM reporting challenges Implementing an EVMS Defining EVMS requirements EVM for Agile projects Tailoring the EVMS Summary and Next Steps Review of content Review of objectives / expectations Personal action plan

About this Training Course Materials Management is an essential link in the Supply Chain process. It takes an even bigger significance in the Upstream industry when the cost of a rupture in equipment or stock can be tremendous, without even considering the cost of the equipment itself. The downside may result in the accumulation of out-of-commission materials which leads to business inefficiency. What does it take to maintain efficient Materials Management? This 3 full-day course will explain more in detail. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives At the end of this course, participants will be able to: Understand the importance of an efficient Materials Management in the Supply Chain process Examine the control and validation of Stock processes Understand the role of the Duet and work within the Stock Duet in materials management Learn about the key factors in Stock optimisation Target Audience This course will benefit all personnel involved in Supply Chain including Stock Controllers, Cost Controllers, Buyers, Logisticians and those from the technical department such as Technical Administrators and members of the duet. Course Level Basic or Foundation Trainer Your expert course leader has 25 years of experience in management positions in Contracting, Procurement and Logistics, mainly in the Oil & Gas Industry. He was a Lecturer for IFP Training for 5 years. During his Oil & Gas industry experience, he has worked on major Oil and Gas development projects like the Yadana project in Myanmar, Akpo project in Nigeria and YLNG in Yemen. His international experience allows him to adapt very easily and integrate the multicultural specificities of the Oil & Gas industry in his teaching. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Zeroconf and Bonjour training course description A hands on training course focusing on Microsoft and Apple implementations of Zeroconf. The course covers all three main areas: Interface configuration, name resolution and service discovery. Hands on with Apple Bonjour and Microsoft UPnP compliment all the major theory sessions. What will you learn Explain how mDNS and LLMNR work. Explain how DNS-SD and SSDP work. Recognise the role of service discovery gateways. Zeroconf and Bonjour training course details Who will benefit: Technical staff working with Zeroconf. Developers using Zeroconf. Prerequisites: TCP/IP Foundation for engineers Duration 2 day Zeroconf and Bonjour training course contents What is Zeroconf? Zeroconf, architecture, Microsoft UPnP, Apple, Bonjour, devices, components. Home networks, enterprise networks, BYOD. Plug and play without Zeroconf DHCP, DNS, A, PTR, SRV records, DDNS. Hands on DHCP configuration. Address selection IPv4 link local addresses, IPv6 link local addresses. Hands: Addresses without DHCP. Name resolution mDNS, finding names, announcing names, .local DNS namespace, LLMNR. Hands on Names without DNS. Role of multicasting Multicast addresses, multicasts and switches, multicasts and routers. Hands on Multicasts, TTL. Service discovery DNS-SD, SRV and TXT lookups, SSDP, HTTP. Hands on Browsing for services Zeroconf in a routed environment Service Discovery gateways, configuration, service filters, DNS-LLQ, NAT-PMP. Miscellaneous Security, automatic multicast addresses, wireless auto configuration.

Designed to help individuals and their organisations develop new products, services and ways of working to create sustainable value. The EFQM Innovation Leader Training is designed to help individuals and their organisations understand what innovation means for them and challenge them to focus on developing new products, services and ways of working to add new value. The training will focus on how to: Develop your understanding of innovation and how it can be successfully implemented using a structured innovation management approach Demonstrate the ability to effectively manage innovation activities to achieve the intended outcomes Course Content Overview of the EFQM Lens Concept Introduction to Innovation Lens Groupwork – Megatrends and how they impact on you Innovation Lens Framework – Structure and Content Groupwork – Completion of Innovation Questionnaire Discussion – Feedback on the Questionnaire and Outcomes How to manage the Innovation process Using Assess Base to baseline performance/conduct a gap analysis Pre-course Work Pre-reading on the new EFQM Model. Delivery The course is delivered through virtual trainer led live workshop. Upon registration, you will receive a link to the workshop. Cost £450 + VAT which includes the training course, the Innovation Lens e-book and your EFQM Innovation Leader Certificate. If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

Adobe After Effects Training Fundamentals to Essentials. Learn essential techniques for creating visual effects and animations. Adobe After Effects Essentials VFX Course to learn auto-correction methods and tools, adjust video effects or presets to layers, and utilize 3D space for modifying composition. Click here for more info: Website Duration: 20 hours Approach: 1-on-1 personalized sessions and Tailored content. Flexibility: Book a time convenient for you, Monday to Saturday, between 9 am and 5 pm. Duration: 20 Hours Module 1: Introduction to After Effects (2 hours) Understanding the After Effects interface Project planning and organization techniques Module 2: Asset Preparation and Composition Setup (3 hours) Importing and organizing multimedia assets Setting up compositions for different media formats Module 3: Applying Transformations and Effects (5 hours) Animating images, videos, and text Applying diverse transformations and effects for dynamic visuals Module 4: Mastering Masking and Compositing (5 hours) Creating and refining masks for precise editing Advanced compositing techniques for seamless integration Module 5: Rendering High-Quality Videos (3 hours) Configuring rendering settings for various output formats Ensuring optimal quality in the final video output Module 6: Project Review and Q&A Session (2 hours) Reviewing projects and addressing individual queries Fine-tuning techniques based on participants' needs Course Benefits: Hands-on learning with personalized attention Mastering crucial After Effects skills for diverse media projects Access to recorded lessons for future reference Continuous email support for post-course inquiries After Effects Download  https://www.adobe.com Upon completing the Essential After Effects Skills Mastery course, participants will: Proficiency in After Effects: Master the After Effects interface, gaining confidence in navigating the software effectively. Strategic Project Planning: Acquire skills in project organization and planning, ensuring a systematic approach to video projects. Advanced Asset Management: Learn efficient techniques for importing, organizing, and managing multimedia assets within After Effects projects. Dynamic Composition Creation: Gain expertise in setting up compositions tailored to various media formats, understanding their intricacies and potential applications. Creative Animation Techniques: Apply diverse transformations and effects to images, videos, and text, enhancing the visual appeal of multimedia content. Precision in Masking and Compositing: Master the art of masking, enabling precise editing, and explore advanced compositing techniques for seamless visual integration. High-Quality Video Rendering: Understand rendering settings, ensuring optimal video quality for different output formats, whether for online platforms or professional presentations. Project Review and Refinement: Engage in project reviews and Q&A sessions, refining techniques and addressing individual queries for comprehensive learning. Confidence in Video Production: Develop confidence in producing high-quality videos, equipped with a robust skill set essential for various creative projects. Continuous Learning Support: Benefit from continuous email support, providing assistance with post-course inquiries, ensuring ongoing learning and skill refinement. In this course, you will learn: Efficient workflow planning and asset organization in After Effects projects. Creative project development techniques for engaging visuals. Image and video asset preparation using Photoshop. After Effects project setup, compositions, and asset integration. Animation of transformations and effects on layers. Advanced mask creation and animation for creative compositing. Dynamic text animation and 3D exploration. Keying and seamless visual integration techniques. Understanding export settings, project backup, and archiving. Learning Objectives: Upon completion, you will master asset organization, animations, masks, text effects, and seamless integration, ensuring proficiency in After Effects projects. Prerequisites: Basic computer skills and a fast-paced learning mindset are required. No prior experience is necessary, making this course suitable for beginners. Key Features: Personalized one-on-one or live online coaching sessions. Suitable for both beginners and professionals in motion graphics and animation. Tailored Training: Courses customized to meet your specific requirements. Flexible scheduling options to suit your availability. Industry Standard: Adobe After Effects, the industry-preferred software for visual effects, motion graphics, and compositing. Widely used in filmmaking, video games, and TV production. Learning Approach: Hands-on training with detailed, step-by-step demonstrations. Real-time feedback during sessions, along with access to session recordings. Course Benefits: Certificate of Attendance upon completion. Comprehensive practical training guide for reference. Lifetime email and phone support for continuous assistance. Help with software installation for a seamless learning experience. Lifetime Support: Ongoing email and phone/WhatsApp support for lifelong learning assistance. Elevate your motion graphics expertise with our Adobe After Effects Basic to Fundamentals Training Course. Open doors to exciting opportunities in the ever-evolving realm of visual effects.

Project Accounting and Finance Skills: In-House Training Do you manage both project schedules and budgets, but do not have insight into how actual results relate to the approved budget? Do you desire to have more clarity about the relationship between your project's performance with the accounting and financial systems in your organization? Do you need to understand financial and accounting terminology to bridge the gap between the 'world of finance' and the 'world of project management? Organizations have a need to manage-by-projects, because projects are the means to deliver on strategic goals and objectives. Therefore, the project manager must have an understanding of the financial world of investments to ensure the organization will realize expected business value. This requires a foundation in the principles of accounting and finance to comprehend how the project's contribution provides an organization with a competitive advantage. Learn what you must do to give your organization the assurance it needs that its investment in your project will realize business value. Learn what you must do to give your organization the assurance it needs to know that its investment in your project will realize business value. What You Will Learn At the end of this program, you will be able to: Explain the aspects of classical corporate accounting and finance effects on managing projects Determine how your project fits into the corporate income statement, balance sheet, and cash flow statement Analyze the financial aspects of managing projects Use earned value management as the basis for decision making throughout the project life Recognize the importance of the project manager's financial responsibilities Focus on what PMs do and should be doing, in support of accounting and finance Use financial information within a project environment to meet financial results Track and analyze the project's financial status and forecast with the goal of realizing benefits Generate work performance data to ensure a project's outcome aligns with financial metrics Foundation Concepts Accounting and Finance Terms and Concepts Accounting and Finance Essentials Financial Terms and Concepts Projects as Financial Investments Overview of 'Two Worlds' Project as Investments Accounting and Finance World: Standards, Principles and Practices Accounting and Finance Standards and Principles Accounting and Finance Practices Capital Budgeting Corporate Budgeting Accounting and Finance World: Economic Project Selection Methods Economic Project Selection Methods Economic Project Selection and the Business Case Project Management World Project Management and Financial Controls Project Management and Work Performance Data Project Management and Earned Value Management Project Management and Work Performance Reporting

Bluetooth training course description Bluetooth is used by many kids these days but is probably under-utilised in business environments. This hands on training course provides an overview of what Bluetooth is, how it works, what it can be used for and how to configure it on different devices. What will you learn Explain what Bluetooth is. Describe the Bluetooth protocol stack. Recognise the applications of Bluetooth. Configure Bluetooth. Bluetooth training course details Who will benefit: Anyone who needs to know more about Bluetooth. Prerequisites: None. Duration 2 days Bluetooth training course contents Classic Bluetooth Bluetooth overview Basics, standards, competing technologies. Bluetooth radio RF bands, power losses, frequency hopping. Bluetooth modulation PSK, DPSK, DPQSK. Bluetooth data transfer FH, TDD, FDMA, ACL, SCO, Bluetooth packets. Making connections Piconets, Scatternets, Pairing The protocol stack Baseband, Link Manager, L2CAP, SDP, GAP, RFCOMM. Profiles FTP, DUN, LAN, Synch, HDP, GOEP/OBEX etc. Security Authentication, authorisation, encryption, risks. Bluetooth Low Energy Introduction Bluetooth Smart and Bluetooth Smart Ready. BLE device types Design goals, terminology and core concepts. BLE usage models Presence detection, data broadcasting connectionless models, gateways. BLE architecture Controller, host, applications and stack splits. BLE protocol stack Link layer, HCI, L2CAP. BLE profiles GAP roles, models, procedures, security modes, data advertising. BLE security Pairing, bonding, data signing BLE applications Devices, services, profiles, peripherals

About this Course Batteries are going to play an increasingly important role in the energy grid. An increasing number of developers are looking to add battery storage systems (BESS) into their existing projects. However future cash flows are highly uncertain and they are often unsure exactly how battery technology can be monetised. A strong revenue model requires stacking of different revenue sources. As the share of variable renewable sources in electricity systems further increase, battery systems are expected to play a growing role by providing frequency control and operational reserves as well as for wholesale arbitrage, while helping reduce grid integration costs. The more volatile electricity prices are, the greater the earning potential of batteries trading electricity on various electricity markets. BESS can generate revenue streams in several different ways; through a frequency response contract with the TSO, by providing grid services in other ways or by arbitrage through buying cheap power and selling power for a higher price in a liquid wholesale market. Because batteries are efficient, the round trip efficiency is also high. They can spread arbitrage trading much better than other storage types and in many cases, other asset classes. For companies that combine a battery with other tasks, for example to store power from their own panels, or to avoid a costly heavy power connection, the investment is less risky than for those that purely focus on arbitrage trading. It is uncertain whether electricity prices will fluctuate more violently in the coming years, or whether the peaks will actually level off. During this highly interactive training, the trainer will provide you with the latest insights and best practices on how to obtain the maximum economic benefits when participating with BESS in the electricity market. Training Objectives By the end of this course, the participants will be able to: Discover the different BESS battery technologies and their impact on the grid Understand the role of storage in providing flexibility to the power system Examine the potential revenue streams from BESS models Learn how profit can generated with BESS trading strategies Determine how to optimize the value from BESS projects Find out how to combine BESS with renewable PPAs Target Audience Professionals and executives from Power Utilities, Energy Companies, Financial & Investment Banks, Renewable Power Project Developers, Transmission System Operators and Energy Industry Regulators will find this training course useful. Electricity Marketing and Traders New Venture or Business Development Executives Corporate Finance and Treasury Executives Audit and Risk Management Executives Power or Utility Market Research Analysts Investment Managers for Renewable Power Projects Origination Professionals Regulation, Compliance and Documentation Officers Lawyers and Accountants Power Transmission and Distributions Engineers Trainer Our key expert is a skilled and accomplished professional with over 25 years' of extensive senior management / board level experience in the energy markets worldwide. Next to advising energy companies, banks, consultants and regulators regarding PPAs, our key expert has also conducted several highly successful training courses about Power Purchase Agreements, Power Project Finance, IPPs, and Project Risk Management to over 1,000 high level participants from Asia, Africa, Europe and Middle East. He was a member of the expert commission of the Dutch Government for 2 offshore wind parks, Hollandse Kust (zuid) Wind Farm Zone Sites 3 and 4 that advised on which of the 5 applicants did provide the best security and solutions associated with the electricity and green certificate prices, the construction and operational risks of the project. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan

Who is this course for? Landmark Training Course With Vectorworks. Dive into terrain modeling, planting, irrigation, and site analysis guided by certified tutors. Master these tools for precise landscape designs and effective documentation. Check our Website Enrollment : 1-on-1 Landmark Training. Tailor your schedule. Mon to Sat between 9 am and 7 pm Call 02077202581 to book your slot. Duration: 16 hours. "Split these hours over multiple days as needed for your ideal schedule." Approach: In-person or live online. Landmark Training Course with Vectorworks: Basic to Intermediate Level Course Duration: 16 Hours Embark on a transformative journey with our Landmark Training Course tailored for landscape architects and designers. Over 16 intensive hours, dive deep into Vectorworks Landmark, mastering fundamental and intermediate techniques crucial for comprehensive 2D and 3D landscape design. Craft intricate site analyses, plans, irrigation systems, and elevate your designs with mesmerizing 3D visualizations. Explore custom plant symbols, detailed planting plans, and learn the art of efficient collaboration and customization. Course Highlights: I. Introduction to Vectorworks Landmark (1 hour) Explore Vectorworks Landmark for landscape design Master interface, tool usage, and project management II. Site Analysis and Site Plans (3 hours) Craft detailed site analyses and hardscape designs Work with contours, elevations, and terrain models III. Planting Plans (5 hours) Utilize the plant database for region-specific plant selection Create personalized plant symbols and comprehensive planting plans IV. Irrigation Design (2 hours) Design and edit efficient irrigation systems and zones Integrate irrigation components into site plans V. 3D Visualization (3 hours) Create captivating 3D models with realistic textures and materials Enhance designs with advanced lighting and special effects VI. Customization (1 hour) Tailor the interface for efficient landscape design Create custom object styles and resource libraries VII. Collaboration and Sharing (1 hour) Seamlessly import/export data from other platforms Share designs effectively with colleagues and collaborators VIII. Conclusion and Next Steps (1 hour) Review course content comprehensively Receive guidance on further learning resources Engage in a Q&A session and provide valuable feedback Enhance your landscape design expertise and unleash your creativity. Enroll now in our Vectorworks Landmark Basic to Intermediate Training and transform your designs. Download Vectorworks Landmark By the end of the Vectorworks Landmark Training Course, participants will: Understand the key features and functionalities of Vectorworks Landmark for landscape design. Demonstrate proficiency in using essential tools for site analysis, site plans, and hardscape design. Create detailed planting plans, selecting appropriate plants, and understanding their compatibility and growth patterns. Design efficient and effective irrigation systems, including generating irrigation reports. Create 3D visualizations of landscape designs, applying textures, materials, lighting, and special effects. Customize the interface and create personalized object styles and resources. Collaborate and share landscape design drawings with other software users. Have the foundation to pursue further learning and exploration in landscape design using Vectorworks Landmark. Mastering Foundations Begin your project by organizing your files and importing survey data. Learn to sketch existing buildings using Building Shell tools and model neighboring structures with Massing Model. Explore different methods for laying out survey points and marking existing features with precision. Objectives: Review File Organization Techniques Import Survey Data (DWG Import) Create Building Structures with Building Shell Tools Utilize Triangulation and Arc Tool for Precision Master Various Tape Measurement Techniques Elevating Your Design Enhance your survey with detailed ground, existing trees, and fences. Conduct shadow analysis to optimize planting locations. Dive into the Vectorworks Plant tool, your key design companion. Objectives: Develop Detailed Ground Surfaces Incorporate Existing Trees and Fences Design with Railing Fence Tool Conduct Shadow Analysis using Heliodon Tool Utilize Plant Tool Modes for Plant Placement Access Existing Plant Libraries and Customize Plants in 2D/3D Crafting Landscapes Create vibrant plant mixes using Landscape Area tool and apply them across your site models. Design intricate hardscapes, aligning them effortlessly even in complex paving scenarios. Learn to use components for detailed reporting, cut and fill calculations, and precise detailing. Explore custom object creation and site furniture placement. Objectives: Design Landscape Areas and Define Custom Plant Mixes Create Hardscapes and Define Custom Paving Constructions Generate Reports and Tags for Landscape Areas and Hardscapes Access and Manage Objects in Resource Manager Craft Custom Objects and Site Furniture Polished Presentation Present your designs professionally using Sheet layers and viewports. Create Section viewports to cut through your model and Detail viewports to focus on specific areas. Enhance visual appeal with mood boards and annotations, ensuring a refined, detailed presentation. Objectives: Craft Sheet Layers for Presentation Create Plan, Elevation, and Perspective Viewports Generate Section and Detail Viewports Annotate Viewports for Clear Communication Incorporate Images and Plant Reports for Comprehensive Presentations Master Vectorworks Landmark: Gain expertise in essential and advanced 2D/3D landscape design tools for precision and efficiency. Boost Efficiency: Learn time-saving techniques and workflows tailored to Vectorworks Landmark, enhancing productivity. Versatile Landscape Skills: Develop proficiency in site analysis, planting plans, hardscapes, and irrigation systems for diverse projects. Industry-Ready Expertise: Acquire sought-after skills in landscape architecture, paving the way for career growth. Flexible Learning: Access recorded lessons for convenient review and receive lifetime email support for ongoing guidance.