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believe-IN Webinar Series: Plan the Way Out Life Changes. Webinar 3 – Performance: Planning the Way Out of Life Changes.

This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.

About this training course Gas well performance is dictated by the combination of inflow and outflow performance. The outflow performance of any gas well is at risk as soon as the gas rate becomes insufficient to lift the associated liquid water and condensate to surface. This condition is referred to as liquid loading and invariably causes intermittent production and significant loss of well capacity and reserves. Liquid loading can be mitigated by different types of gas well deliquification such as compression, velocity string, plunger lift, foam-assisted lift, gas lift and downhole pump. This 5 full-day course will first show how to predict and recognize liquid loading. Next, it will describe how to select, design, install and operate the best sequence of deliquification measures. It will also consider deliquification in the presence of other production threats such as water production and halite blockage. These topics will be illustrated by an abundance of field examples and case studies. The participants will be completing a case study during the training. This case study is preferably based on their own relevant data set. If no such data is available, an external data set will be provided instead. Prerequisites skills: It is necessary for the participants to have a basic knowledge of petroleum engineering and gas well performance. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives On completion of this course, the participants will be able to: Develop skills and tools to understand and model gas well liquid loading and deliquification Understand the principles and practicalities of different deliquification methods Learn how to compare, select and apply deliquification measures by taking own field case as example Target Audience This course is intended for production engineer, surveillance engineer, completion engineer, production/process chemist, reservoir engineer, production programmer, production operator as well as professionals responsible for selecting, installing, operating, monitoring and optimizing deliquification. Course Level Basic or Foundation Training Methods This course utilizes Excel worksheets first introduced in the Optimising Gas Well Performance course. To derive maximum learning value, the participants are requested to bring their own relevant set of field data to complete their own case study during the training. The list of data required will be shared beforehand so data can be timely collected and cleared for external use. The participants should be prepared to complete any unfinished exercises and assignments before next day's session starts. The instructor will be available to discuss any remaining queries after the completion of the course. Trainer Your expert course leader brings with him 35 years of oil and gas field experience within Shell of which 25 years as gas well production engineer. He has covered the full spectrum of activities moving from R&D to green field development to brown field surveillance and optimisation, to become a leading gas well performance and deliquification specialist. He likes to capture the complex reality of gas well inflow, outflow and reservoir performance by means of practical data-driven rules and tools that cover a wide range of conditions i.e. shallow-to-deep, prolific-to-tight, dry-to-wet, green-to-brown, 1-1/2'-to-9-5/8' tubing, and depletion-to-aquifer drive. Before his retirement in end 2020, he worked for various Shell affiliated oil and gas companies including Shell Malaysia, Petroleum Development Oman, NAM Netherlands and Shell R&D in Netherlands and USA. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention

Overview This course examines the major tools, techniques, and principles aimed at improving quality and productivity in the public sector. To provide students with practical methods for improving public organizations, this course will cover accountability systems, performance measurement, pay-for-performance reward systems, contracting out, and organizational assessment

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise

Overview This course will give you in-depth knowledge of contract management by covering contract creation, executing contracts and evaluating its operational and financial performance. The course will detail how to reduce financial risks. Every business is facing the problem of cost-cutting and enhancing the company's performance. The contract Management Course is very effective and facilitates the requirement for an automated contract management system.

Windows server 2019 administration course description This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server 2019, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server 2019. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server 2019 in most organizations. What will you learn Administrate Windows Server 2019. Configure file servers and storage. Manage Hyper-V virtualization and containers. Implement HA and disaster recovery solutions. Implement service monitoring and performance monitoring, and apply troubleshooting. Perform upgrades and migration related to AD DS, and storage. Windows server 2019 administration course details Who will benefit: Technical staff working with Windows server 2019. Prerequisites: TCP/IP foundation for engineers. Some Windows experience. Duration 5 days Windows server 2019 administration course contents Windows server administration overview Windows server administration principles and tools, Introducing Windows Server 2019, Windows Server Core Overview. Lab: Deploying and configuring Server Core, Implementing and using remote server administration. Identity Services in Windows server AD DS, Windows Server domain controllers, Azure AD, Group Policy, Active Directory Certificate Services. Lab: Deploying a new domain controller on Server Core, Configuring Group Policy, Deploying and using certificate services. Network Infrastructure services in Windows server DHCP, DNS services, IPAM. Lab: Deploying and configuring DHCP, Deploying and configuring DNS. File Servers and Storage management Volumes and file systems, sharing in Windows Server, Storage Spaces in Windows Server, Data Deduplication, Iscsi, Distributed File System. Lab: Implementing Data Deduplication, Configuring iSCSI storage, Configuring redundant storage spaces, Implementing Storage Spaces Direct. Hyper-V virtualization and containers Hyper-V in Windows Server, Configuring VMs, Securing virtualization in Windows Server, Containers in Windows Server, Overview of Kubernetes. Lab: Creating and configuring VMs, Installing and configuring containers. High Availability in Windows Server Planning for failover clustering implementation, Creating and configuring failover cluster, stretch clusters, High availability and disaster recovery solutions with Hyper-V VMs. Lab: Configuring iSCSI storage, Configuring a failover cluster, Deploying and configuring a highly available file server, Validating the highly available file server deployment. Disaster recovery in Windows Server Hyper-V Replica, Backup and restore infrastructure in Windows Server. Lab: Implementing Hyper-V Replica, Implementing backup and restore with Windows Server Backup. Windows Server security Credentials and privileged access protection, Hardening Windows Server, Just Enough Administration in Windows Server, Securing and analyzing SMB traffic, Windows Server update management. Lab: Configuring Windows Defender Credential Guard, Locating problematic accounts, Implementing LAPS. Remote Desktop Services in Windows Server Remote Desktop Services, session-based desktop deployment, personal and pooled virtual desktops. Lab: Implementing RDS, Configuring RemoteApp collection settings, Configuring a virtual desktop template. Remote access and web services in Windows Server Overview of RAS in Windows Server, Implementing VPNs, Implementing NPS, Implementing Always On VPN, Implementing Web Server in Windows Server. Lab: Implementing Web Application Proxy, Implementing VPN in Windows Server, Deploying and Configuring Web Server. Monitoring, performance, and troubleshooting Windows Server monitoring tools, Performance Monitor, Monitoring event logs for troubleshooting. Lab: Establishing a performance baseline, Identifying the source of a performance problem, Viewing and configuring centralized event logs, Identifying the source of a performance problem, Describe monitoring tools and performance monitoring in Windows Server, Describe event logging and perform event logging monitoring for troubleshooting purposes. Upgrade and migration in Windows Server AD DS migration, Storage Migration Service, Windows Server migration tools. Lab: Selecting a process to migrate server workloads, Planning how to migrate files by using Storage Migration Service.

PgMP® Exam Prep: In-House Training This course is designed and developed by PgMP® certified consultants and instructors. Its aim is to prepare professionals who are familiar with the principles of program management for the Program Management Professional (PgMP)® Examination. The course is based on PMI's The Standard for Program Management, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), and PMI's Program Management Professional (PgMP)® Examination Content Outline (current versions). Through this learning experience, you will explore: Program management from a PMI standard perspective, including the interdependencies between the five performance domains, the three program phases, and the ten supporting activities in this new and improved program management standard The difference between the five performance domains in the new program management standard and the five practice domains in the examination content outline The role and competencies of the program manager The difference between project managers and program managers - and their relationship in a program environment The difference between program managers and portfolio managers - and their relationship in a program environment How program managers align and manage benefits The best ways to engage and involve program stakeholder groups How to establish governance across the program life cycle What You Will Learn At the end of this course, you will be able to: Differentiate between the practice domains in the PMI PgMP® Examination Content Outline and the performance domains in The Standard for Program Management - Fourth Edition Name and describe the three phases in the program management life-cycle phases Describe the mapping of the life-cycle phases with the supporting program activities Identify the key outputs of the supporting program activities Articulate the interrelationships between the program management supporting processes and the mapping of processes to Knowledge Areas and Process Groups in the PMBOK® Guide - Sixth Edition Apply program management knowledge to answer foundation and scenario-based questions Summarize the process and eligibility criteria for earning the PgMP® credential Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Programs, projects, and portfolio definitions differences, and how they relate The definition of a component and how it relates to a program Representative program management life cycle Role of the program manager and the program office The difference between the program management practice and performance domains Program Register and Knowledge Asset Management Program registers, and how they are used to manage knowledge assets Knowledge asset management, beginning with the data, information, knowledge, and wisdom (DIKW) Model Knowledge assets and relationship to the performance domains The program manager as a knowledge asset manager Types of Programs Perspectives on programs to establish the 'right' perspective Categories of programs based on the program standard Scenario-based questions Program and Organization Strategy Alignment An overview of the Program Strategy Alignment performance domain Exploration of the elements of strategic alignment, i.e., the business case, program charter, and program roadmap Exploration of organization maturity and strategic alignment Scenario-based questions that reference both the Program Strategy Alignment performance domain and the Strategic Program Management practice domain Program Benefits An overview of the Program Benefits Management performance domain Exploration of each benefits management interaction with the representative program management life cycle: Benefits IdentificationBenefits Analysis and PlanningBenefits DeliveryBenefits TransitionBenefits SustainmentScenario-based questions that reference both the Program BenefitsManagement performance domain and the Benefits Management practice domain Program Stakeholder Engagement An overview of the Program Stakeholder Engagement performance domain Exploration of each stakeholder engagement performance domain activity: Program Stakeholder IdentificationProgram Stakeholder AnalysisProgram Stakeholder Engagement PlanningProgram Stakeholder EngagementProgram Stakeholder CommunicationsScenario-based questions that reference both the Program StakeholderEngagement performance domain and the Stakeholder Management practice domain Program Governance An overview of the Program Governance performance domain Exploration of each program governance performance domain activity: Program governance practicesProgram governance roles and responsibilitiesProgram governance design and implementationGovernance relationship within programsScenario-based questions that reference both the Program Governance performance domain and the Governance practice domain Program Life Cycle Management An overview of the Program Life Cycle Management performance domain Exploration of the three phases in the representative program life cycle: Program DefinitionProgram DeliveryProgram ClosureExploration of the interaction between program activities and integration managementScenario-based questions that reference both the Program Life CycleManagement performance domain and the Program Life Cycle practice domain Program Management Supporting Activities - Part 1 An overview of the program management supporting activities Exploration of 5 of 10 supporting activities: Program change managementProgram communications managementProgram financial managementProgram information managementProgram procurement managementScenario-based question(s) presented after each supporting activity Program Management Supporting Activities - Part 2 Exploration of the remaining 6 of 10 supporting activities: Program quality managementProgram resource managementProgram risk managementProgram schedule managementProgram scope managementScenario-based question(s) presented after each supporting activity Program Management Professional (PgMP®) Examination Application process and timeline General and special eligibility criteria International Institute's Online Learning Tool - access to sample examination questions Program Management Professional (PgMP®) Examination breakdown of domains and subdomains Terms and conditions of the exam PgMP® Professional Code of Conduct

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement