1531 Courses in Cardiff delivered Live Online

Duration 4 Days 24 CPD hours This course is intended for Account and project managers Contact Center Enterprise (CCE) administrators Deployment engineers Technical sales Overview After taking this course, you should be able to: Navigate CCE configuration and scripting tools Configure a dialed number, call type, and media routing domain Build a basic Cisco Intelligent Contact Management (ICM) script Configure agents and skill groups Configure basic Interactive Voice Response (IVR) functionality Implement attributes and precision queues Configure Ring-No-Answer (RONA) using CCE configuration tools Configure and populate an agent team and primary supervisor Improve agent efficiency through finesse enhancements Build and test a basic Voice XML (VXML) application Implement roles, departments, and business hours Run Cisco Unified Intelligence Center (CUIC) reports using the Reporting tool The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco© Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment. Cisco Unified Contact Center Review Contact Center Basics Components and Architecture Deploying Basic Call Settings Associate Basic Call Settings Explore Media Routing Domains Building a Basic Cisco Unified Contact Center Enterprise Script Introduce Script Editor Use Script Editor Nodes Configuring Basic Agent Functionality Introduce Agent Functionality Configure Agent Desk Settings Configuring Basic Call Treatment and Queuing Explore Media Server and Files Introduce Microapps Implementing Precision Routing Introduce Precision Routing Basics Examine the Migration Path Configuring RONA Support Introduce RONA Functionality Identify RONA Timeout Considerations Configuring Agent Teams and Supervisors Configuring Teams and Supervisors Explore Agent Roles Administering the Cisco Finesse Desktop Administering Cisco Finesse Desktop Introduce Cisco Finesse Administration Implementing Voice XML Applications Introduce VXML Build a Basic Call Studio Project Configuring Roles, Departments, and Business Hours Examine Post-Call Survey Functionality Configure Post-Call Survey Running Unified CC Enterprise Reports with Unified Intelligence Center (IC) Configure Unified CC Enterprise Administrators Configure Departments

Duration 1 Days 6 CPD hours This course is intended for The audience for this course includes professionals who are new to Looker who are interested in leveraging Looker for data analysis, visualization, and reporting. The course is designed for individuals seeking to gain a comprehensive understanding of Looker's functionalities and apply these skills in their organizations to drive data-driven decision-making. Overview Working in a hands-on learning environment led by our expert facilitator, you'll explore and gain: Solid foundation in Looker's platform: Acquire a comprehensive understanding of Looker's key features, functionality, and interface, enabling you to effectively utilize the platform for your data analysis and visualization needs. Proficiency in LookML and data modeling: Develop essential skills in Looker's unique data modeling language, LookML, to create efficient and customized data models tailored to your organization's specific requirements. Expertise in creating Explores: Learn how to build, customize, and save Explores with dimensions, measures, filters, and calculated fields, empowering you to analyze your data and uncover valuable insights in a short amount of time. Mastery of dashboard design and visualization: Gain the skills to design visually appealing and informative dashboards, create various types of visualizations, and customize them to effectively communicate your data story. Improved content organization with folders and boards: Understand how to effectively use folders and boards in Looker to organize, manage, and discover content, making your data insights easily accessible for you and your team. Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker is a one day, hands-on course designed to equip professionals from a variety of backgrounds with the knowledge and skills needed to harness the full potential of their data using Looker's powerful platform. With the guidance of our expert trainers, you will gain a basic understanding of Looker's features, enabling you to create visually engaging, interactive, and insightful reports and dashboards to drive informed decision-making. Throughout this interactive workshop, you will explore Looker's key functionalities, including connecting to data sources, mastering LookML, building custom Explores, and designing captivating dashboards. With about 40% of the course dedicated to hands-on labs and a guided project, you will have ample opportunity to apply the skills you've learned in real world scenarios. Don't miss this opportunity to elevate your data analysis and visualization capabilities, enhance your professional skill set, and unlock the power of data-driven decision making. Getting Started with Looker Overview of Looker and its key features Navigating the Looker interface Connecting to Data Sources and LookML Basics Setting up and managing data connections Exploring database schemas Understanding LookML: Looker's data modeling language Creating and Customizing Explores Building and customizing Explores Adding dimensions, measures, and filters Creating calculated fields Data Visualization and Dashboard Design Creating visualizations using Looker's visualization library Customizing chart types, colors, and labels Displaying visualizations in dashboards Organizing Content with Folders and Boards Introduction to folders and boards in Looker Creating and managing folders for organizing content Setting up boards for easy content discovery Hands-on Workshop and Project Participants work on a guided project to apply the skills learned Wrap-up and Q&A Additional course details: Nexus Humans Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker (TTDVLK01) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Looker Basics: Quick Start to Analyzing and Visualizing Data using Looker (TTDVLK01) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Fire Alarm Foundation course is designed to give participants a practical knowledge of the operation and installation of Fire Alarm Systems at a foundation level. During this practical and theory-based course students will gain the skills and knowledge to install and wire up a Fire Alarm Control Panel to typical auxiliary equipment such as Break Glass Units, Smoke Detectors, Heat Detectors, Bells, and Sirens.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Solutions Architects and Engineers who perform cloud migrations IT Project Managers who are involved in projects related to migrating existing workloads to the AWS Cloud Overview This course is designed to teach you how to: Explain the various cloud migration strategies Assess cloud migration readiness Discover your portfolio and plan for migration Plan and design your application migration strategy Perform and validate application migration to the cloud Optimize your applications and operations after migrating to the cloud Migrating to AWS focuses on planning and migrating existing workloads to the AWS Cloud. The course covers various cloud migration strategies with a detailed discussion on each phase of the migration process, including portfolio discovery, application migration planning and design, migration execution, and post-migration validation and application optimization. This course is designed for Solutions Architects and Engineers who perform cloud migrations, have an understanding of core AWS services and design patterns covered in Architecting on AWS. This course is also available to IT project managers involved in the planning of those migrations who have completed AWS Technical Essentials Module 1: Migrating to AWS ? Overview Migration process 'Mental Model' Cloud Migration Strategies Comparing Cloud Migration Strategies Cloud Center of Excellence (CoE) Cloud Migration Readiness Assessment AWS Cloud Migration Process Group activity: Creating a high-level migration plan Module 2: Discovery and analysis Migration Process Roadmap AWS Migration Methodology AWS Application Discovery Service Portfolio Analysis Hands-on lab 1: Performing discovery Module 3: Migration planning and design (part I) AWS Migration Hub Pricing and Availability Process Group activity: Creating a detailed migration plan Module 3: Migration planning and design (continued) Application migration ordering Application prioritization criteria Defining success criteria Migration methodology Designing for migration Module 4: Migration, integration, and validation Migration considerations Data migration AWS Snow Services AWS Data Migration Service (DMS) Server migration Demonstration: Server migration service Hands-on lab 2 : Migrating databases to AWS EC2 Hands-on lab 3 : Migrating databases to Amazon Aurora Module 5: Operations and optimization On premises vs. cloud IT operations Optimizing in the AWS Cloud Case study: Optimizing an application

The Hi-Tech Training Digital Text & Voice Communicator Course is designed to provide participants with the skills required to connect Digital, Text & Voice Communicators to an Alarm Control Panel for transmission of Digital status signals via the telephone line, GSM Network or IP network to a central monitoring station. The Digital Communicator Course’s practical application and our highly experienced trainers ensure that this course is second to none. The course is technical and practical in nature and is suitable for participants who have successfully completed the Hi-Tech Training Intruder Alarm Installation Course or equivalent.

Duration 3 Days 18 CPD hours This course is intended for This Yellow Belt training is intended for managers and employees from companies or government institutions who want to get acquainted with Lean Six Sigma or (soon) will have to deal with Lean Six Sigma in their own organization Overview During this training you will become acquainted with the essence of Lean Six Sigma and the importance of improvement management. It discusses how a Lean Six Sigma improvement project is approached, who plays an important role in an improvement project, what it yields as an employee or manager if this methodology is introduced in the organization and what should be taken into account when implementing. Theory and practice go hand in hand. The training encourages you to think about the value for your customer and which methodology best suits your role and your value in a process. This makes Lean and Six Sigma understandable and applicable. We also show what is involved in the introduction of LeanSix Sigma and there are various discussions about the introduction and the 'do's and don'ts of Lean Six Sigma. Course Outline Lean & Six Sigma Overview Basic Statistics Lean Six Sigma: the DMAIC Roadmap Lean Six Sigma: Tools Additional course details: Nexus Humans Lean Six Sigma Yellow Belt training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Lean Six Sigma Yellow Belt course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This in an intermediate level Java development course geared for students experienced with Java 8 or later programming essentials who wish to quickly get up and running with advanced Java skills. This course does not cover Java programming fundamentals. Overview Students will leave this course armed with the required skills to improve their Java applications using sound coding techniques and best practices. This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in advanced development skills, coupling the most current, effective techniques with the soundest industry practices. Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Develop modular applications in Java Utilize the tooling that is provided in Java 9 to migrate, monitor and optimize applications Use the new JShell tool to quickly test java constructs Understand how the implementation of the String class has been updated to decrease the memory footprint Use the enhancements made to the Concurrency API, working with Completable Future instance of Thread pools Specific Java 9 features that are covered in the course include: The Java Module System (project Jigsaw) JShell Updated try-with-resources Performance enhancements in Java 9 Multi-Release Jar files This fast-track course is designed for experienced developers who have prior working knowledge of basic Java 8 or Java 9 and want to take advantage of the newest features of Java 9 that can help improve performance and functionality of Java 9 applications. You will gain invaluable insight into how to leverage Modules, scale applications into multi-core environments, improve performance, and become a more effective Java 9 developer. Java 9 Updates Review of What is New in Java 9 Milling Project Coin The Java Module system (Jigsaw) Why JigSaw? Introduction to the Module System The Module Descriptor Working with Modules JShell JShell More Java 9 Other New Java 9 Features Performance Optimizations Memory Management (Optional) Multithreading and Concurrency Multithreading Concurrent Java Java 8 Concurrency Updates Reflection and References Introspection and Reflection Reference Objects Effective Java Objects, Declarations, and Initializations Exceptions Writing High-Performance Applications Profiling and Benchmarking Profiling Tools Code Optimization Techniques Code Optimization Myths Design Optimization Techniques

Duration 2 Days 12 CPD hours This course is intended for This course is intended for SQL professionals, Microsoft Analysis Services cube and report developers, and business intelligence professionals. Overview ?Understand common Analysis Services solutions.?Understand version changes of SSAS from 2008-2014.?Understand Analysis Services installation and architecture.?Understand how to choose the right model.?Understand the Analysis Services tools available.?Understand the multidimensional model.?Utilize data sources and data source views.?Create a cube.?Understand and utilize dimensions.?Understand and utilize attributes.?Understand and utilize relationships.?Understand and utilize hierarchies.?Understand and utilize measures and measure groups.?Understand and utilize calculated members.?Understand and utilize perspectives.?Understand and utilize translations.?Browse perspectives and translations.?Understand and utilize deployment options.?Understand and utilize processing strategies.?Understand and utilize security.?Deploy a multidimensional model.?Understand the tabular model.?Create a tabular project.?Analyze the data using Microsoft Excel.?Create and configure calculated measures and calculated fields.?Backup and Restore. This course is intended for IT professionals who are interested in quickly learning how to utilize an Analysis Services multidimensional or tabular solution. Course Overview Introduction Course Materials Facilities Prerequisites What We'll Be Discussing Lab 1: Course Overview Introduction to Microsoft SQL Server Analysis Services Common Analysis Services Solutions Version Changes of SSAS from 2008-2014 Analysis Services Installation and Architecture: One Product, Two Models Choosing the Right Model Analysis Services Tools Lab 1: Introduction to Microsoft SQL Server Analysis Services The Multidimensional Solution Understanding the Multidimensional Model Utilizing Data Sources and Data Source Views Creating a Cube Lab 1: The Multidimensional Solution Dissecting with Dimensions Developing Dimensions Utilizing Attributes Relating with Relationships Handling Hierarchies Lab 1: Dissecting with Dimensions Managing Measures Measures and Measure Groups Calculated Members Lab 1: Managing Measures Configuring Cube Options Understanding Perspectives Utilizing Translations Browsing Perspectives and Translations Lab 1: Configuring Cube Options Deploying Examining Deployment Options Processing Strategies Exploring Security Lab 1: Deploying The Tabular Solution Understanding the Tabular Model Creating a Tabular Project Deploying Browsing the Model Querying the Solution and Understanding DAX Maintaining and Optimizing Lab 1: The Tabular Solution

Duration 5 Days 30 CPD hours This course is intended for This course is primarily for Developers, Developer Consultants, Help Desk/COE Support, and Program/Project Managers. Overview Learn the fundamental concepts of the ABAP programming languageEfficiently use the ABAP Workbench toolsCreate simple application programs with user dialogs (list, selection screen, screens, Web Dynpro) and database dialogs (reading from the database) In this course, students gain knowledge of the fundamental concepts of ABAP and learn how to comfortably and efficiently work with the ABAP Workbench tools in order to undertake custom developments with confidence. Flow of an ABAP Program Describing the Processing of ABAP Programs ABAP Workbench Introduction Introducing the ABAP Development Environment Organizing ABAP Developments Developing Programs Finalizing Development Basic ABAP Language Elements Defining Elementary Data Objects Using Basic ABAP Statements Working with the ABAP Debugger Modularization Introducing Modularization Modularizing Using Subroutines Modularizing Using Function Modules Implementing Function Modules Modularizing Using BAPIs Modularizing Using Global Classes Implementing Simple Global Classes and Static Methods Modularizing Using Local Classes Complex Data Objects Working with Structures Working with Internal Tables Data Modeling and Data Retrieval Modeling Data Reading Single Database Records Reading Multiple Database Records Handling Other Aspects of Database Access Working with Authorization Checks Classic ABAP Report Implementing ABAP Lists Implementing Selection Screens Implementing Events of ABAP Reports Screen Creating Screens Creating Input/Output Fields Implementing Data Transport SAP List Viewer Using the SAP List Viewer Web Dynpro ABAP Describing Web Dynpro ABAP Implementing Navigation in Web Dynpro Implementing Data Transport in Web Dynpro Program Analysis Tools Using the Code Inspector ABAP Development Tools for SAP NetWeaver Describing ABAP Development Tools for SAP NetWeaver Creating an ABAP Project in Eclipse SAP Standard Software Adjustments Adjusting the SAP Standard Software Additional course details: Nexus Humans BC400 SAP ABAP Workbench Foundations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BC400 SAP ABAP Workbench Foundations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Electronics Equipment Repair 2 (Online Virtual Classroom) is a follow on course to Electronics Equipment Repair 1. This course builds on the skills gained and enables participants to build, test and fault-find more complex Analogue Electronic circuits