138 Courses in Cardiff delivered Live Online

Course Overview Cyber Security Awareness Training is designed to equip learners with the essential knowledge to identify, manage, and reduce cyber risks in both personal and professional environments. This course provides a comprehensive understanding of the ever-evolving landscape of cyber threats and the proactive steps necessary to mitigate them. Through clear, accessible content, learners will explore key areas such as cyber attacks, password management, data breaches, and safe internet practices. By the end of the programme, participants will be able to recognise potential cyber threats, protect sensitive information, and contribute to creating a more secure digital environment. Whether for personal confidence or professional enhancement, this course offers crucial insights to stay safe in today’s technology-driven world. It is suitable for individuals at all levels, ensuring a solid foundation for developing cyber security awareness and resilience against emerging digital risks. Course Description This Cyber Security Awareness Training course delves deeper into the principles of protecting information and systems from cyber threats. Learners will explore common cyber attacks, cybercrimes, and the consequences of data breaches, alongside strategies for strengthening password security and practising safe internet browsing. The training also covers essential topics such as securing remote work environments, managing devices securely, and applying preventative measures to mitigate risks. Throughout the course, participants will engage with structured, easy-to-understand materials designed to build their confidence and competence in cyber security awareness. Learners will gain the ability to assess potential vulnerabilities, adopt safer digital habits, and contribute to wider organisational security initiatives. Delivered in a flexible, accessible format, the course is structured to support learners in developing critical thinking around cyber security issues while enhancing their ability to respond effectively to real-world digital threats. Course Modules Module 01: Introduction to Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security and Data Breaches Module 05: Password Management Module 06: Internet Browsing Module 07: Office and Remote Work Security Module 08: Device Management Module 09: Preventative Measures (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of cyber threats and secure their digital presence. Professionals aiming to strengthen workplace cyber security practices. Beginners with an interest in cyber security, information security, or technology sectors. Employees required to complete cyber security awareness as part of corporate compliance programmes. Small business owners wishing to protect their business operations and client data. Career Path Cyber Security Assistant IT Support Analyst Security Awareness Coordinator Risk and Compliance Assistant Data Protection Officer Network Security Administrator Information Security Officer Technical Support Specialist Digital Operations Executive

Course Overview: "Financial Ratio Analysis for Business Decisions" equips learners with essential tools to analyse financial statements effectively, enabling better business decision-making. The course introduces key financial ratios such as profitability, return, liquidity, and operational ratios, providing valuable insights into a company's financial health. By understanding these ratios, learners can evaluate business performance, assess risks, and make informed decisions in various business contexts. The course is designed to enhance the financial acumen of professionals across sectors, equipping them with the analytical skills needed to drive strategic decisions and improve financial outcomes. Learners will gain a comprehensive understanding of how financial ratios influence corporate strategy, with an emphasis on real-world application in business operations and decision-making. Course Description: This course covers a range of financial ratios essential for making informed business decisions. Learners will explore profitability ratios, return ratios, liquidity ratios, and operational analysis, learning how to interpret and use these metrics to evaluate a company's performance. The curriculum also delves into identifying potential financial manipulations and understanding how these impact decision-making. By completing the course, learners will gain a solid understanding of financial ratio analysis and its role in assessing the strengths and weaknesses of an organisation's financial health. The course is designed for professionals across industries looking to enhance their financial literacy and analytical skills, preparing them to make confident, data-driven decisions. Learners will benefit from structured content, expert-led discussions, and industry-specific case studies that help contextualise theoretical concepts. Course Modules: Module 01: Introduction Overview of Financial Ratios Importance of Ratio Analysis in Decision-Making Key Terminology and Definitions Module 02: Profitability Understanding Profit Margin Ratios Gross Profit Margin Net Profit Margin Return on Assets (ROA) and Return on Equity (ROE) Module 03: Return Ratio Definition and Importance of Return Ratios Return on Investment (ROI) Economic Value Added (EVA) Evaluating Business Performance Module 04: Liquidity Ratio Importance of Liquidity Ratios in Business Current Ratio Quick Ratio Cash Flow Analysis Module 05: Operational Analysis Efficiency Ratios Asset Turnover Inventory and Receivables Management Module 06: Detecting Manipulations And Making Other Operational Decisions Identifying Financial Statement Manipulations Fraud Detection Techniques Making Operational Decisions Based on Financial Data (See full curriculum) Who is this course for? Individuals seeking to improve their financial decision-making skills. Professionals aiming to enhance their understanding of financial performance metrics. Beginners with an interest in business finance and financial analysis. Business analysts and managers looking to gain deeper insights into financial health. Career Path: Financial Analyst Business Analyst Investment Analyst Finance Manager Management Consultant Risk Manager Corporate Strategy Analyst

Start an IT Asset Department Course Overview This course provides a comprehensive introduction to starting and managing an IT Asset Department. Designed to equip learners with the knowledge required to establish and streamline IT asset management (ITAM) processes, it covers the key components and strategies for setting up the department, from understanding the department's purpose to maintaining accurate asset records. Learners will gain a solid understanding of the essential skills required to effectively manage IT assets, ensuring proper tracking, reporting, and operations. By the end of the course, learners will have a clear blueprint for setting up their own IT asset department, ready to implement best practices and improve operational efficiency. Course Description The course delves into the fundamental aspects of starting an IT Asset Department, starting with an overview of the department’s critical role within an organisation. Learners will explore the various functions and responsibilities of the IT Asset Management (ITAM) team, the tools needed to track assets, and how to populate and manage a central database. The course will also cover daily operations, including generating reports and ensuring compliance with industry standards. Learners will leave with the skills necessary to build a structured IT asset management department that can oversee asset tracking, database management, and reporting, ensuring better decision-making and efficiency in the management of IT resources. Start an IT Asset Department Curriculum Module 01: Introduction to the Course Module 02: The Missing Department Module 03: ITAM Team and Activities Module 04: Asset Tracking Tool Module 05: Populating the Database Module 06: Daily Operations and Reports Module 07: Was it a Boring Job? (See full curriculum) Who is this course for? Individuals seeking to develop skills in IT asset management. Professionals aiming to establish or optimise an IT asset management department. Beginners with an interest in IT operations and resource management. Managers looking to improve efficiency in IT asset tracking. Career Path IT Asset Manager IT Operations Specialist IT Procurement Manager Asset Tracking Coordinator IT Project Manager

Corporate Process & Maintenance Course Overview: The "Corporate Process & Maintenance" course provides a comprehensive understanding of core administrative and operational processes within a corporate environment. It covers essential tasks such as managing priorities, maintaining office resources, and effectively communicating expectations. Learners will develop the skills necessary to initiate and complete tasks efficiently while managing administrative responsibilities. The course is designed to enhance organisational abilities and foster professional growth, making it valuable for anyone aiming to streamline corporate operations and improve workplace productivity. By the end of the course, learners will be equipped with the skills to manage office processes with confidence and precision. Course Description: This course delves into key aspects of corporate maintenance and process management, focusing on improving office operations. Key topics include prioritising and completing tasks, mastering communication and expectation management, and leveraging email software for strategic purposes. Learners will explore how to maintain office resources, provide administrative services like document production, and handle meeting necessities. Throughout the course, learners will gain valuable insights into effective office management, improving both individual and organisational performance. The course is structured to facilitate a deep understanding of corporate processes and ensure learners are prepared to handle various office-related responsibilities with efficiency and clarity. Corporate Process & Maintenance Curriculum: Module 01: Responsibility For Initiating And Completing Tasks Module 02: Managing Priorities And Time Module 03: Communicating And Managing The Expectations Module 04: Strategic Approach & Use Of Email Software Module 05: Maintenance Of Office Resources Module 06: Providing Administrative Services: Document Production Module 07: Meeting Necessaries & Documents (See full curriculum) Who is this course for? Individuals seeking to develop their office management skills Professionals aiming to enhance their organisational efficiency Beginners with an interest in corporate operations Those looking to improve administrative capabilities in the workplace Career Path Office Administrator Executive Assistant Administrative Coordinator Operations Manager Office Manager

Accounting and Finance Course Overview: This Accounting and Finance course offers a comprehensive understanding of the key principles and practices involved in accounting and finance. Learners will gain insights into essential financial concepts, from understanding the role of accountants to analysing financial statements. The course equips learners with the skills needed to navigate the world of financial management, preparing them for a wide range of opportunities in the finance industry. By completing this course, learners will be able to confidently approach financial tasks, from budgeting to risk management, and develop a clear understanding of the financial decision-making process. Course Description: This course covers the fundamentals of accounting and finance, offering in-depth insights into financial processes, accounting mechanics, and the preparation and analysis of financial statements. Learners will explore the role of accountants, budgeting and budgetary control, and financial markets, while also gaining a strong foundation in financial risk management and investment strategies. With a focus on analytical skills, the course will help learners develop a deeper understanding of financial operations and decision-making. By the end of the course, participants will be well-equipped to analyse financial data, manage risks, and apply their knowledge in a range of financial contexts. Accounting and Finance Curriculum: Module 01: Introduction to Accounting and Finance Module 02: The Role of an Accountant Module 03: Accounting Process and Mechanics Module 04: Introduction to Financial Statements Module 05: Financial Statement Analysis Module 06: Budgeting and Budgetary Control Module 07: Financial Markets Module 08: Financial Risk Management Module 09: Investment Management Module 10: Auditing (See full curriculum) Who is this course for? Individuals seeking to gain a solid understanding of accounting and finance. Professionals aiming to develop their financial management skills. Beginners with an interest in the finance or accounting industries. Those looking to transition into a finance-focused career. Career Path: Accountant Financial Analyst Budget Analyst Investment Advisor Risk Manager Auditor Finance Manager Banking and Financial Services

Manual Handling Training Course Overview: This Manual Handling Training course is designed to equip learners with the essential skills and knowledge required to safely handle materials and equipment in various work environments. The course covers key aspects such as identifying manual handling risks, performing risk assessments, and adopting safe techniques for lifting and moving objects. Learners will gain a comprehensive understanding of the importance of safety in manual handling and will be able to implement best practices to prevent accidents and injuries at work. On completion, participants will have a strong foundation in manual handling safety, enhancing both their personal confidence and their ability to contribute to a safer workplace. Course Description: The Manual Handling Training course delves into the core aspects of manual handling safety, focusing on risk identification and mitigation strategies. It covers topics such as the principles of safe lifting, risk assessments, and specific techniques to ensure the safe movement of goods. Learners will be introduced to industry standards for manual handling operations and how to assess potential risks. Throughout the course, participants will gain a solid understanding of how to prevent injuries and accidents caused by improper manual handling, ensuring they are well-prepared to manage and address manual handling concerns in any work setting. The course is designed to provide learners with the necessary knowledge to improve safety standards and reduce the risk of injury in their workplace. Manual Handling Training Curriculum: Module 01: Manual Handling and Work-related Accidents Module 02: Identifying the Manual Handling Risks Module 03: Manual Handling Risk Assessments Module 04: How to Prepare a Manual Handling Operation Module 05: Manual Handling Techniques (See full curriculum) Who is this course for? Individuals seeking to improve workplace safety. Professionals aiming to enhance their health and safety qualifications. Beginners with an interest in workplace safety or health and safety roles. Those looking to comply with safety regulations in manual handling environments. Career Path: Health and Safety Officer Warehouse Supervisor Logistics and Operations Manager Risk Assessor Warehouse Operative

Airport Customer Service and Operations Course Overview This course provides a comprehensive introduction to airport customer service and operational functions essential for smooth airport management. Learners will explore key areas such as passenger service, airport facilities, security protocols, emergency procedures, and weather-related operations. Designed to enhance understanding of both customer-facing roles and behind-the-scenes airport activities, the course equips participants with the knowledge to contribute effectively in a dynamic aviation environment. Upon completion, learners will be confident in identifying airport components, handling security operations, managing emergency situations, and appreciating sustainability initiatives, preparing them for diverse roles within the airport industry. Course Description Delving deeper into the multifaceted operations of airports, this course covers vital topics from the fundamentals of customer service to the complexities of airport infrastructure and security management. Learners will gain insight into the coordination required for effective security operations and the protocols followed during aircraft and airport emergencies. The course also addresses the impact of weather control and the growing importance of sustainable practices in airport operations. Through a structured and detailed learning experience, participants will develop the skills to support operational efficiency and deliver exceptional service within the fast-paced aviation sector, enhancing both personal competence and career potential. Airport Customer Service and Operations Curriculum Module 01: Airport Customer Service Module 02: Airport Components Module 03: Security Operations Module 04: Airport and Aircraft Emergency Situations Module 05: Weather Control Operations Module 06: Sustainable Airport Operation (See full curriculum) Who Is This Course For? Individuals seeking to build a career in airport customer service and operations. Professionals aiming to enhance their knowledge of airport management and security. Beginners with an interest in aviation and airport industry roles. Those planning to work in airport administration, passenger assistance, or related sectors. Career Path Airport Customer Service Agent Airport Operations Coordinator Security Officer in Aviation Emergency Response Officer Weather Operations Specialist Sustainability Coordinator in Airport Management

Health & Safety and Wellbeing in Care Course Overview This course provides an in-depth understanding of health, safety, and wellbeing within the care sector. It explores key legislation, risk management, and the essential protocols to ensure the safety of both care providers and recipients. By covering topics such as fire safety, stress management, and correct handling techniques, learners will be equipped to create safer care environments. The course delivers valuable knowledge for maintaining compliance with legal frameworks and improving overall wellbeing in care settings. Upon completion, learners will gain confidence in managing health and safety practices, enhancing both personal and organisational care standards. Course Description "Health & Safety and Wellbeing in Care" is designed to provide learners with a comprehensive understanding of the regulations, practices, and tools necessary for ensuring safety and wellbeing in care environments. The course covers essential topics such as health and safety legislation, security protocols, and stress management. Learners will explore fire safety and its related legislation, as well as proper handling and moving techniques. The course also delves into key regulations like LOLER (Lifting Operations and Lifting Equipment Regulations) and RIDDOR (Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations). By the end, learners will have developed skills to assess and manage risks in various care settings, ensuring the safety of individuals and contributing to the improvement of overall care standards. Health & Safety and Wellbeing in Care Curriculum Module 01: Health & Safety Legislation & Policies Module 02: Safety, Security & Stress Management Module 03: Fire Safety Module 04: Fire Safety Legislation Module 05: Handling and Moving Module 06: LOLER & RIDDOR (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of health and safety in care environments. Professionals aiming to ensure compliance with health and safety regulations in care settings. Beginners with an interest in health and safety practices for the care industry. Care providers who wish to improve their workplace safety standards. Career Path Health and Safety Officer in care settings Risk Manager in healthcare environments Care Home Manager Support Worker Health and Safety Consultant for care organisations

ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! Course Overview The ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! course is designed to guide learners from basic understanding to advanced proficiency in using ChatGPT. This course covers a wide range of topics, from the fundamentals of ChatGPT to its integration for business scaling and its applications in specific industries like Excel professionals and students. By the end of the course, learners will have a comprehensive understanding of ChatGPT’s capabilities, how to leverage its potential for various tasks, and how to improve productivity and creativity using this powerful tool. Whether you are looking to enhance your business, excel in academic pursuits, or integrate AI into your work, this course provides the knowledge and skills necessary to succeed. Course Description This course offers an in-depth exploration of ChatGPT, covering its fundamental features and uses across different sectors. Learners will be introduced to ChatGPT’s functionalities, followed by more specialised modules, including its applications for developers, students, and professionals working with Excel. Participants will gain valuable insights into how ChatGPT can be used to automate tasks, enhance business operations, and create innovative content. They will also explore the integration of Dall-E 2 for generating graphic art and the best tools and extensions to improve ChatGPT's functionality. The course is structured to ensure learners gain a clear understanding of how to effectively use ChatGPT for various personal and professional goals. ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! Curriculum Module 01: Getting Started Module 02: ChatGPT – Basic Module 03: ChatGPT for Developers Module 04: Build, and Scale your Business Using ChatGPT Module 05: ChatGPT for Students Module 06: The Power of ChatGPT Module 07: ChatGPT for Excel professionals Module 08: Generate Incredible Graphic Art with Dall-E 2 Module 09: The Best Tools and Extensions using ChatGPT (See full curriculum) Who is this course for? Individuals seeking to improve productivity through AI. Professionals aiming to leverage ChatGPT for business growth. Beginners with an interest in learning AI technologies. Developers looking to integrate ChatGPT into applications. Students seeking to optimise learning and research tasks. Career Path AI Integration Specialist Business Automation Expert Developer specialising in AI tools Digital Content Creator Data Analyst using AI tools Academic Support Professional Graphic Designer using AI for art generation

Business Management Course Overview This Business Management course provides learners with a comprehensive understanding of key management concepts and practices. Covering essential topics such as operations, business analysis, strategic planning, and risk management, the course equips learners with the necessary tools to handle various aspects of business management effectively. Through a blend of theoretical insights and applied learning, learners will develop the confidence to manage business operations, drive strategic growth, and navigate organisational challenges. The course is designed to provide value to individuals seeking to advance their management skills and progress in their careers. Course Description This course delves deeply into the core aspects of business management, providing a structured approach to understanding business operations, leadership, and decision-making. Learners will explore modules on business analysis, strategic management, and project development, as well as gain valuable skills in managing risk, performance, and human resources. The course covers critical areas including planning, forecasting, communication, and conflict management. By the end of the course, learners will have a broad understanding of how businesses operate and will be able to apply their learning to various management scenarios. Designed for those looking to enhance their management skills, the course ensures that learners gain a solid foundation in business management principles. Business Management Curriculum Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management (See full curriculum) Who is this course for? Individuals seeking to build a career in business management. Professionals aiming to enhance their management and leadership skills. Beginners with an interest in business operations and management. Those looking to progress in roles related to business analysis, human resources, or strategic planning. Career Path Business Manager Operations Manager Project Manager HR Manager Strategic Planner Financial Analyst Customer Service Manager Risk Manager Organisational Development Specialist Performance Manager