567 Courses in Cardiff delivered Live Online

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

This day provides evidence based information on the preparation and performance of spirometry, and includes video demonstrations on spirometry and peak flow to help delegates gain the necessary skills to perform accurate spirometry tests.

This course provides learners with the knowledge and skills necessary to care for the adult patient requiring High Flow Nasal Oxygen (HFNO).

An opportunity to develop essential knowledge and skills that are necessary for the safe care and management of a patient requiring an Intra-Aortic Balloon Pump (IABP)

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.

This course enables participants to develop essential patient management skills that are necessary for identifying and managing the safe care of a patient requiring cardiac catheterisation.

A CPD approved training course is designed to provide knowledge and skills in medication administration on the common medications administered by Health Care Practitioners. It aims to develop and master different skills necessary in medication administration and supporting; be familiar with the different rights of medication administration and supporting and legal procedures related to handling, administering and supporting with medication.

It is a requirement within codes of practice e.g., BS 5839-1, and within legislation e.g., Health & Safety at Work Act 1974, that duties are placed upon employers and employees regarding health & safety and in particular electrical safety.

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

I Stress, Eustress, We all stress Stress is a natural response, and not all stress is bad—eustress can motivate and enhance performance, while distress can overwhelm.  We believe everyone can control stress through recognition, self-care and conversation. Let’s turn stress into a catalyst for growth, not burnout. Ready to rethink how you handle stress? Let’s talk.  Workshop outline:   Stress and mental health  Eustress and distress  Discuss approaches to coping with stress  Explore what might be helpful to promote self-care  Practice conversation starters  Self-care and wellbeing resources  Our 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training.   With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection   Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace   Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs   Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention   Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact  Contact us for more information.