3911 Courses in Cardiff delivered Live Online

Microsoft Excel® in Depth (Virtual) This practical course provides a solid background of the features of Excel and a deeper understanding of its features, benefits and uses.This is not a beginner's course in Excel. You will learn some advanced features such as Pivot Tables, Charting, Tables, Sorting, Filtering and Functions. The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. What you will Learn You'll learn how to: Use functions like IF, AVERAGE, SUMIF, SUMIFS, SUMPRODUCT, INDEX, MATCH, CHOOSE, DATE, and many more Create meaningful charts Use pivot tables Use Conditional Formatting, Data Validation Take advantage of using Named ranges, do sorting, filtering, tables

Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to develop meaning engagement strategies to better connect with leadership, peers, and clients. JOB ROLES: Personal Development Leader of Teams/Projects Leader of Managers/Departments Leader of Organizational Strategy Overview Develop better strategies in preparation and execution with audiences of all kinds Engage audience members more deeply and intently Optimize ability to prepare delivery, style, and transparency in sharing information Deliver your message with more clarity, purpose, and passion Create deeper meaning in who you are as a leader for others What?s the difference between good engagement and incredible engagement? How do you know when your audience, employees, or teammates are committed to everything you say and do? The answer is Authentic Engagement. When you notice amazing leaders, you will notice they possess all seven of these traits, regardless of whether they have been in the profession twenty years or twenty weeks. This course is the map toward shaping the next wave of leaders, regardless of style, audience, or modality! The question is: Are you ready to embark on your voyage? In this course, you will learn how to authentically engage others, build a more purposeful message that resonates, and learn the strategies to gain stronger engagement and input back from the people you work with. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The CYA Model of Preparation Preparing Your Content Learning the 4-Square to Holistic Content Delivery Getting Ready for the Seven C?s for Engagement Preparing for Yourself and Audience 2. Preparing Yourself and The Power of Your Delivery Understanding the Power of Delivery and Style Learning when to be Transparent in your Approach Understanding How You Shine Remotely vs. Face-to-Face Understanding Your Command Knowing What and When to Change Your Approach Building Better Efficacy and Confidence 3. Capturing, Building, and Connecting with the People You Engage Learning the Differences between Surface-Level Engagement and Deeper Connection Understanding the Four Levels of Audience to Build Relationships Developing Captivation Techniques with Engagement Establishing Clarity through Depth and Alignment Connecting Deeper and Establishing Trust 4. Going Beyond for Completeness Looking to the Future of Engagement, Technology, and Leadership Plotting Your Next Course for Delivery Using the Anchor Guide to Renew Your Approach Mapping the Next Steps Additional course details: Nexus Humans Mastering Meaningful Engagement training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Mastering Meaningful Engagement course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - An Introduction to Power Automate What is Microsoft Power Automate? The benefits of automation How to get to Power Automate Lab 1: Setup your tenant Setup Office 365 Download Course Files Customise your App Launcher Create accounts for colleagues After completing this module, students will be able to: Know what Microsoft Power Automate is The Benefits of using Power Automate to automate processes How to access a Power Automate 2 - Getting Started with Power Automate Using Power Automate templates Navigating in Power Automate Editing a Power Automate Publish and trigger a Power Automate Turn off or delete a Power Automate Lab 1: Building processes in Office 365 Create a Team with a channel Build an absence business process Testing the absence process Optional: Create Feedback Form Optional: Power Automate to Notify of Bad Ratings Optional: Test your Form and Power Automate After completing this module, students will be able to: How to use Power Automate tempaltes How to navigate around Power Automate How to edit Power Automates How to publish and trigger Power Automates How to turn off or delete Power Automates 3 - Power Automate Logic Adding conditions Designing switches Using apply to each Configuring do until logic Adding a scope Lab 1: Scheduling documentation reviews Setup a policy library in SharePoint Design a policy review schedule Testing the policy review process Optional: Notify if a file nears review After completing this module, students will be able to: How to add condtions in a Power Automate How to design switches for a Power Automate How to use apply to each How to configure do until logic How to add a scope 4 - Integration Standard and premium connectors Connecting to web services Using Power Automate with on-premises data Lab 1: Using Power Automate and SQL to Review Sales Create a new orders list Designing the price check process Testing the price check process Optional: Update with managers After completing this module, students will be able to: How to use Standard and Premium connectors How to connect to web services How to using Power Automate with on-premises data 5 - The Mobile App Downloading the mobile app Signing in and account management Building and managing Power Automates Creating buttons Feeds and approvals Lab 1: Optional: Using the Power Automate mobile app Setting up the Power Automate mobile app Create a new Power Automate in the mobile app Using Power Automate buttons in the app Uninstall the Power Automate mobile app After completing this module, students will be able to: How to download the mobile app How to sign into the mobile app How to build and manage Power Automates in the mobile app How to create buttons in the mobile app How to feed and use approvals in the mobile app 6 - Administration and Maintenance Maintaining a Power Automate View history and analytics Sharing a Power Automate Export and import Power Automates Office 365 administration for Power Automate Environments Data policies Data integration Lab 1: Maintaining your Power Automates Share a Power Automate with a colleague Disabling an active Power Automate Deleting a Power Automate After completing this module, students will be able to: How to maintain a Power Automate How to view history and analytics for a Power Automate How to share a Power Automate How to export and import Power Automates How to administrate a Power Automate in Office 365 How to use data policies in a Power Automate How to use data integration in a Power Automate

Duration 3 Days 18 CPD hours This course is intended for This course is intended for solutions architects, solution-design engineers, developers seeking an understanding of AWS architecting and individuals seeking the AWS Solutions Architect-Associate certification. Overview Identify AWS architecting basic practices. Explore using the AWS management tools: The AWS Console, Command Line Interface (CLI), and CloudFormation in a lab environment. Examine the enforcement of accounts security using policies. Identify the elements that build an elastic, secure, virtual network that includes private and public subnets. Practice building an AWS core networking infrastructure. Determine strategies for a layered security approach to Virtual Private Cloud (VPC) subnets. Identify strategies to select the appropriate compute resources based on business use-cases. Practice building a VPC and adding an Elastic Cloud Compute (EC2) instance in a lab environment. Practice installing an Amazon Relational Database Service (RDS) instance and an Application Load Balancer (ALB) in the VPC you created. Compare and contrast AWS storage products and services, based on business scenarios. Compare and contrast the different types of AWS database services based on business needs. Practice building a highly available, auto-scaling database layer in a lab. Explore the business value of AWS monitoring solutions. Identify the role of monitoring, event driven load balancing, and auto scaling responses, based on usage and needs. Identify and discuss AWS automation tools that will help you build, maintain and evolve your infrastructure. Discuss network peering, VPC endpoints, gateway and routing solutions based on use-cases. Discuss hybrid networking configurations to extend and secure your infrastructure. Discuss the benefits of microservices as an effective decoupling strategy to power highly available applications at scale. Explore AWS container services for the rapid implementation of an infrastructure-agnostic, portable application environment. Identify the business and security benefits of AWS serverless services based on business examples. Practice building a serverless infrastructure in a lab environment. Discuss the ways in which AWS edge services address latency and security. Practice building a CloudFront deployment with an S3 backend in a lab environment. Explore AWS backup, recovery solutions, and best practices to ensure resiliency and business continuity. Build a highly available and secure cloud architecture based on a business problem, in a project-based facilitator-guided lab. Architecting on AWS is for solutions architects, solution-design engineers, and developers seeking an understanding of AWS architecting. In this course, you will learn to identify services and features to build resilient, secure and highly available IT solutions on the AWS Cloud. Architectural solutions differ depending on industry, types of applications, and business size. AWS Authorized Instructors emphasize best practices using the AWS Well-Architected Framework, and guide you through the process of designing optimal IT solutions, based on real-life scenarios. The modules focus on account security, networking, compute, storage, databases, monitoring, automation, containers, serverless architecture, edge services, and backup and recovery. At the end of the course, you will practice building a solution and apply what you have learned with confidence. Prerequisites AWS Cloud Practitioner Essentials classroom or digital training, or Working knowledge of distributed systems Familiarity with general networking concepts Familiarity with IP addressing Working knowledge of multi-tier architectures Familiarity with cloud computing concepts 0 - Introductions & Course Map review Welcome and course outcomes 1 - Architecting Fundamentals Review AWS Services and Infrastructure Infrastructure Models AWS API Tools Securing your infrastructure The Well-Architected Framework Hands-on lab: Explore Using the AWS API Tools to Deploy an EC2 Instance 2 - Account Security Security Principals Identity and Resource-Based Policies Account Federation Introduction to Managing Multiple Accounts 3 - Networking, Part 1 IP Addressing Amazon Virtual Private Cloud (VPC), Patterns and Quotas Routing Internet Access Network Access Control Lists (NACLs) Security Groups 4 - Compute Amazon Elastic Cloud Compute (EC2) EC2 Instances and Instance Selection High Performance Computing on AWS Lambda and EC2, When to Use Which Hands-On Lab: Build Your Amazon VPC Infrastructure 5 - Storage Amazon S3, Security, Versioning and Storage Classes Shared File Systems Data Migration Tools 6 - Database Services AWS Database Solutions Amazon Relational Database Services (RDS) DynamoDB, Features and Use Cases Redshift, Features, Use Cases and Comparison with RDS Caching and Migrating Data Hands-on Lab: Create a Database Layer in Your Amazon VPC Infrastructure 7 - Monitoring and Scaling Monitoring: CloudWatch, CloudTrail, and VPC Flow Logs Invoking Events 8 - Automation CloudFormation AWS Systems Manager 9 - Containers Microservices Monitoring Microservices with X-Ray Containers 10 - Networking Part 2 VPC Peering & Endpoints Transit Gateway Hybrid Networking Route 53 11 - Serverless Architecture Amazon API Gateway Amazon SQS, Amazon SNS Amazon Kinesis Data Streams & Kinesis Firehose Step Functions Hands-on Lab: Build a Serverless Architecture 12 - Edge Services Edge Fundamentals Amazon CloudFront AWS Global Accelerator AWS Web Application Firewall (WAF), DDoS and Firewall Manager AWS Outposts Hands-On Lab: Configure an Amazon CloudFront Distribution with an Amazon S3 Origin 13 - Backup and Recovery Planning for Disaster Recovery AWS Backup Recovery Strategie Additional course details: Nexus Humans Architecting on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Architecting on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Many leaders and managers working on the front line of inclusion lack emotional support from Local Authority staff or anyone else despite the challenging nature of their work. There is a massive need for active listening, containment and opportunities to problem solve and reflect confidentially with someone trusted. Course Category Peer Support Meeting emotional needs Strategic Work Early Years Description We can tailor make and deliver personalised 1:1 or group support and supervision sessions with a particular focus on emotional support. Many leaders and managers working on the front line of inclusion lack emotional support from Local Authority staff or anyone else despite the challenging nature of their work. There is a massive need for active listening, containment and opportunities to problem solve and reflect confidentially with someone trusted. Some leaders may prefer a group setting for mutual support. We can provide this numbers permitting. Book a set of 3/10/20 sessions or why not set up monthly meetings with a psychologist, head teacher or other suitable practitioner to meet your needs. Testimonials Be the first… Learning Objectives Emotional support in a confidential space To listen and offer practical support Joint problem solving around hard issues To build a trusting relationship Who Is It For ? Headteachers Children Centre Managers Heads of Service Directors Early Years Mangers Course Content Active and supportive listening and exploration of named issues Supportive and safe problem solving Consultation processes In groups to use processes such as Circle of Adults If you liked this you may like: STORY TELLING: STRENGTHENING SKILLS AND KNOWLEDGE OF COMMUNITIES

About this Training Course This 5 full-day course has been designed to develop skills in understanding the geometry and petrophysical characteristics of carbonate reservoirs. Depositional fabric, grain type and size and subsequent diagenetic modifications are the major controls on carbonate reservoir behaviour. The complex inter-relationship of the depositional and burial history can be unravelled to allow prediction of reservoir facies and reconstruction of three-dimensional reservoir models. This course will demonstrate the value of the reservoir model in volumetric assessment and development of carbonate reservoirs. *Previous knowledge of carbonate sedimentology is not required. Course Content in Summary: Carbonate reservoirs: Basic principles; depositional concepts; grain types; textures and fabrics; environmental reconstruction. The reservoir model - depositional and diagenetic characteristics: Sabkha/tidal flat; lagoon; shelf; reef (rudist and coral/algal); barrier/shoal; slope and redeposited; aeolian and lacustrine; karst plays. Carbonate diagenesis: Primary and secondary porosity; compaction; pressure solution; cementation; dolomitisation; porosity generation and destruction; fractures. Carbonate sequence stratigraphy Log response in carbonate rocks: Gamma; sonic; neutron; density; FMS. Reservoir assessment: Fracture reservoirs; reservoir modelling; volumetric assessment in correlation and mapping; effects of capillary pressure; interface with engineering. Training Objectives By attending this course, participants will be able to: Understand carbonate depositional systems and controls. Recognise and model controls on reservoir quality and pore systems, including diagenesis and fracturing. Understand and apply carbonate seismic stratigraphy and sequence stratigraphy. Interpret log responses. Target Audience This course is intended for petroleum geologists, explorationists, petrophysicists, geophysicists and engineers involved with exploration of carbonate plays and development of carbonate reservoirs. Trainer Your expert course leader is a Director and Senior Consultant Geologist who has worked on various carbonate consultancy projects, conducted detailed sedimentological, sequence stratigraphic and diagenetic technical studies and delivered training programmes. He was formerly Managing Director of Robertson UK Limited and was responsible for the integration between different disciplines, recognition, and encouragement of technical innovation and research and development programmes across all oil and gas divisions in the company. He was also responsible for all aspects of the performance of the main Geological, Geophysical and Reservoir Engineering Services in the company. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course The industry is surrounded with examples of poor Turnarounds, which have injured people and damaged businesses. If Turnarounds are not properly planned, managed and controlled, companies run the risks of serious safety and budget penalties, costly schedule delays and negative impacts on customers. As a consequence, operators are starting to explore Turnaround best practices and establish a more robust methodology. Turnarounds are the highest risk activity that we routinely perform in the industry, but they are also an area of massive variability in approach and outcome. Central to the variability is a lack of written methodologies and training - there are around 1,000 times as many books on maintenance as there are on turnaround management. All too often companies see Turnarounds as something to be survived and therefore it is no surprise that most Turnarounds fail. This 4 full-day course is based upon the Carcharodon 'Best of the Best' model of excellence for shutdown management with inputs from people who have done it from the trenches along with some of the world's most experienced shutdown specialists. All this experience has been condensed into a core methodology - our blueprint for success. It converts Turnarounds from a high-risk nuisance to a business opportunity. It has been used on multiple sites around the world, has been the basis of two books and is also supplemented by a roadmap for building and controlling a successful Turnaround. This is a certificate course where participants will have the option to participate for a short exam on the final day of the course to gain a Certificate in Advanced Turnaround, Shutdown & Outage Management from petroEDGE and the Academy of Turnarounds Operations and Maintenance. The purpose of this course is to equip the participants on the use of the Model of Excellence for Turnarounds and the principles of Challenge Planning to equip attendees with an advanced approach to Turnaround Management. The course is backed by real situations, high levels of interaction, group exercises and multiple case studies. It will explore the underlying mechanisms and levers that shape a Turnaround to demonstrate why we sometimes succeed or fail and introduce new conceptual approaches that can increase our chances of succeeding. Training Objectives Upon completion of this course, the participants will be able to: Position Turnarounds as part of an overall strategy of improving business performance. Build the best Turnaround team possible from available resources. Help senior management build effective steering teams. Reduce the downtime associated with turnarounds while simultaneously improving safety performance. Use the Model of Excellence to analyse their own performance, explain key principles to others and build a detailed methodology of their own. Maximise the benefits of planning and preparation through a proactive challenge planning process where the participants will build a Turnaround from the ground up from concept to execution and review. Target Audience This course has been researched and developed for Experienced Managers, Superintendents, Supervisors, Engineers, Planners, Team Leaders and Coordinators of: Shutdowns/Turnarounds Maintenance Engineering Reliability Plant Outage Asset Management Operations/Audit Safety Course Level Basic or Foundation Trainer Your expert course leader is a highly experienced facilitator in maintenance improvement, change management, continuous improvement and capability development as a management coach and trainer. He has a strong focus on people with an emphasis on developing people and the practicalities of improving maintenance performance rather than just the theory. He has worked internationally across Europe, America, the Middle East and Africa with extensive experience in Oil and Gas, the Chemicals sector and manufacturing as well as working with clients in Steel and Power Generation. As a result, he can bring best practice from a wide variety of sources. He spent the first fifteen years of his career as a specialist trainer working for companies such as Lloyds British Training Services and Rolls Royce. He then went on to work as a Principal consultant for ABB consulting for 15 years. During this time, he refined some of the established improvement tools including how and when to apply them for maximum impact whilst still continuing to develop and deliver training in support of this. Recent work has included improvements to the Work Order to Work Execution processes of Engineering departments and focused on Reliability, Planning and Scheduling. This ongoing field experience has helped him test and refine specialist training in a number of areas. He has been able to use his own experience to contribute with other maintenance specialists to the Carcharodon models of excellence. Its methodologies are recognised as 'Best of the Best' standards providing the inspiration for two books, projects that have won awards such as the prodigious UK Chemical Industries annual Excellence in Engineering award and form the basis of this training. He was recently awarded a national award as coach of the year. He uses the same skills to ensure that he does not just preach maintenance best practice, he discusses it, explains it and ensures that delegates have a much more personal and flexible experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

HTML5 development training course description This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-375, and build an understanding of these topics: Manage the Application Life Cycle, Build the User Interface by Using HTML5, Format the User Interface by Using CSS, Code by Using JavaScript. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam. What will you learn Manage the Application Life Cycle. Build the User Interface by Using HTML5. Format the User Interface by Using CSS. Code by Using JavaScript. HTML5 development training course details Who will benefit: Anyone working with HTML5. Prerequisites: None. Duration 3 days HTML5 development training course contents Managing the Application Life Cycle Platform fundamentals Packaging and the runtime environment: app package, app container, credentials/permission sets, host process, leverage existing HTML5 skills and content for slate/tablet applications. Manage the state of an application Manage session state, app state and persist state information; understand states of an application; understand the differences between local and session storage. Debug and test a HTML5 touch-enabled application Touch gestures; gestures you test on a device. HTML5 UI: Text, Graphics, and Media HTML5 tags for text content and graphics. When, why and how to use Canvas; when, why and how to use scalable vector graphics (SVG). HTML5 tags to play media. Video and audio tags. HTML5 UI: Organization, Input, and Validation HTML5 tags to organise content and forms Tables, lists, sections; semantic HTML. HTML5 tags for input and validation CSS Essentials: Content Flow, Positioning, styling Core CSS concepts Separate presentation from content (create content with HTML and style content with CSS); manage content flow (inline versus block flow); manage positioning of individual elements( float versus absolute positioning); manage content overflow (scrolling, visible and hidden); basic CSS styling. CSS Essentials: Layouts Arrange UI content by using CSS Use flexible box and grid layouts to establish content alignment, direction and orientation; proportional scaling and use of "free scale" for elements within a flexible box or grid; order and arrange content; concepts for using flex box for simple layouts and grid for complex layouts; grid content properties for rows and columns; use application templates. Managing Text Flow by Using CSS Regions and using regions to flow text content between multiple sections (content source, content container, dynamic flow, flow-into, flow-from, msRegionUpdate, msRegionOverflow, msGetRegionContent); columns and hyphenation and using these CSS settings to optimise the readability of text; use "positioned floats" to create text flow around a floating object Managing the Graphical Interface by Using CSS Graphics effects (rounded edges, shadows, transparency, background gradients, typography and Web Open Font Format); 2-D 3-D transformations (translate, scale, rotate, skew and 3-D perspective transitions and animations); SVG filter effects; Canvas. JavaScript and coding essentials Manage and maintain JavaScript, Create and use functions; jQuery and other third-party libraries. Update the UI by using JavaScript Locate/access elements; listen and respond to events; show and hide elements; update the content of elements. Animations, Graphics, and Accessing Data Code animations with JavaScript animation; manipulate the canvas; work with images, shapes and other graphics. Access data access by using JavaScript Send and receive data; transmit complex objects and parsing; load and save files; App Cache; datatypes; forms; cookies; localStorage JavaScript coding for Touch Interface, Device and Operating System Resources, and More Respond to the touch interface, Gestures, how to capture and respond to gestures, Code additional HTML5 APIs, GeoLocation, Web Workers, WebSocket; File API, Access device and operating system resources, In- memory resources, such as contact lists and calendar; hardware capabilities, such as GPS, accelerometer and camera.

Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives. This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling. This course will help participants: Develop core sales skills such as building rapport, questioning and presenting benefits Identify the roles and goals of key contacts and recognize the importance of consultative selling Understand how to achieve sales by uncovering needs, matching benefits and promoting value Understand how to structure and control a customer interaction and set clear objectives for each account Develop techniques for handling objections, questions and staying positive Master the art of closing a sale and gaining agreement Understand tactical selling and how to build multiple contacts and relationships Develop skill and confidence in selling to both new prospects and existing customers 1 Consultative selling - key principles for success Recognise the importance of consultative selling and being client-focused Build the right processes to achieving sales targets - questions before features Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing 2 Consultative sales call skills How best to structure and control a customer meeting or call to be client-centric: Four Cs The importance of setting clear objectives for each call and account Setting the agenda and pre-call preparation Planning sessions 3 Your mission, message and meaning - comparative advantage Defining sales messages and USPs; positioning value and quality not price Knowing your target product and services and their value to the customer Understanding your customers buying role and qualifying the opportunity 4 An effective sales meeting - part 1 Opening the sales interview - and building rapport Gaining and retaining the full attention of the customer Probing and identifying real needs using effective sales questions Planning and practice sessions for consultative selling 5 An effective sales meeting - part 2 Matching customer needs and wants to products and services available Presenting your product or service using features, advantages, and benefits Recognising and responding to buying signals and other sales opportunities Planning and practice sessions 6 Closing the sale successfully Anticipating objections and seeing them as positives, including price objections Handling objections using proven methods and models How and when to ask for the sale professionally Follow up and follow-through Planning and practice sessions

Duration 1 Days 6 CPD hours This course is intended for Looking for a way to extend your business operations? Look no further than the App in a Day workshop! In this one day course you will learn to build a custom, secure business application that you can share across your organise and will run across multiple platforms including tablets and mobile devices. Power Platform is a secure and scalable platform for building your own applications. In this course, you will learn how to build an application from the ground up by building the required UX, Backend, and frontend. All this without writing any code. Overview Some of the applications of the Power Platform you will learn to build will allow you to potentially: A) Share information with trusted colleagues and associates B) Monitor and manage your business operations C) Monitor and manage your customers D) Share business news on social media E) Share business photos and footage This course will teach you how to build your own application that is completely secure and private. Power Apps Canvas App Connect to data sources and filter results based on specified criteria Work with screens and navigation Use controls, properties, formulas, and actions to customize the user experience Display the logged in user?s name Configure app settings Save and share an app Run an app on a mobile device Microsoft Dataverse Create and customize a custom table Use the Form control Save data into the Microsoft Dataverse using the Form control Microsoft Dataverse Create a standalone Model-driven app. Customize forms for the Model-driven app Use a Business Process Flow to guide users through a process Microsoft Dataverse Create a flow that is triggered when a new Microsoft Dataverse row is created Automate sending approval requests Customize the approval based on the Microsoft Dataverse row Use the Approval centre