2108 Courses in Cardiff delivered Live Online

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. This course teaches basic communication terms and organization basics. Students will learn how to communicate effectively, motivate employees, overcome communication barriers, develop leadership habits, understand how communication flows within an organization, develop networks, and identify the roles that individuals fulfill in an organization. Course activities also cover applying technology to organizational communication, discussing innovation and change, examining how environmental context affects communication, and discussion how power and politics affect an organization. Students will also learn how to manage change, stress, conflict, and empower individuals. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Prerequisites This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. 1. Communication basics Effective communication Organizational management Organization types and characteristics Communication flow 2. Leadership and motivation Communication and leadership Communication and motivation 3. Relational context and organizations Relational context Relationships and organizations 4. Technology in the workplace Workplace technology Impact of technology Technology guidelines 5. Context, stress, and managerial tools Environmental context Stress and communication 6. Innovation and change Aspects of innovation Aspects of change 7. Power, politics, and diversity Power and communication Diversity and communication Empowerment and communication Additional course details: Nexus Humans Organizational Communication training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Communication course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Person Centred Planning: the act of listening to each other creates relationship and strengthening trust and inclusion within the team. If well facilitated In creating a shared vision, groups of people build a sense of commitment together. They develop images of the future they want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. Course Category Person Centred Planning Team Building and Leadership Description How to facilitate Person Centred Planning? How is it different from any other kind of meeting or planning? Person Centred working is great – but how exactly is it facilitated? How does it differ from ‘chairing a meeting” What skills and processes enable the group to work together effectively and avoid going off at tangents or dissolving into an unfocussed ‘discussion’ Person Centred Planning: the act of listening to each other creates relationship and strengthening trust and inclusion within the team. If well facilitated In creating a shared vision, groups of people build a sense of commitment together. They develop images of the future they want to create together, along with the values that will be important in getting there and the goals they want to see achieved along the way. Making inclusive action plans using full participation and graphic facilitation Drawing on the planning tools MAPS and PATH (Pearpoint, Forest and OBrien 1997) and other facilitation sources we use both process and graphic facilitation to enable the group to build their picture of what they would love to see happening within their organisation/community in the future and we encourage this to be a positive naming, not just a list of the things they want to avoid. In this training we make this facilitation explicit and attempt to model, teach and enable practice of key skills and processes. Jack Pearpoint, Marsha Forest and John O’Brien developed these innovative PCP approaches in North America and they are being used successfully in many parts of the UK. The planning can focus on an individual, group or organisation and provides a powerful problem solving opportunity, which is flexible and robust enough for many occasions. Tell the story, find the dream, touch the nightmare, and explore who you are, what are the gifts and strengths of the person or group, what are the needs of those present and what is the action plan for the future? Testimonials Learning Objectives Participants understand group and graphic facilitation processes for Person Centred Planning Participants have skills and confidence to facilitate PATH/MAP processes Participants learn graphic as well as process facilitation skills. Strengthens practitioners inclusive practice Provides additional tools for those involved in inclusive work in schools and the wider community Further develop problem solving and planning skills Who Is It For ? Person Centred Planning Facilitators Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Voluntary Organisations Course Content The course answers the questions: Need to find new ways to facilitate Planning? How to facilitate Person Centred Planning? How is it different to any other kind of meeting or planning? Person Centred working is great – but how exactly is it facilitated? What are the skills and processes that will make the group work really well and a wonderful graphic to be created? Bored with annual reviews, transition plans and review meetings? Want to find a way of making meetings and planning feel more real and engaging? Need an approach, which engages a young person respectfully together with his or her family and friends? Want the ultimate visual record of the process of a meeting, which will help everyone, keep track? Want to problem solve and plan for the future of a small or large group, service or organisation up to the size of an LA? Inclusive Solutions offer an introductory day to facilitating person centred planning or a 3 – 10 session course which is practical as well as values based. Participants will receive direct individualised coaching and training. We will cover: Group and Graphic Facilitation processes Use of music and dramatic participation methodology The person being at the centre Family members and friends being full partners Planning reflecting the person’s capacities, what is important to the person and specifying the support they require to make a full contribution to their community Planning building a shared commitment to action that will uphold the person’s rights Planning leading to continual listening, learning and action and helping the person get what they want out of life. Essential Lifestyle Planning, PATH MAPS Personal Futures Planning

Duration 1 Days 6 CPD hours This course is intended for The audience for this course includes software developers and data scientists who need to use large language models for generative AI. Some programming experience is recommended, but the course will be valuable to anyone seeking to understand how the Azure OpenAI service can be used to implement generative AI solutions. Note Generative AI is a fast-evolving field of artificial intelligence, and the Azure OpenAI service is subject to frequent changes. The course materials are maintained to reflect the latest version of the service at the time of writing. Azure OpenAI Service provides access to OpenAI's powerful large language models such as GPT; the model behind the popular ChatGPT service. These models enable various natural language processing (NLP) solutions to understand, converse, and generate content. Users can access the service through REST APIs, SDKs, and Azure OpenAI Studio. In this course, you'll learn how to provision Azure OpenAI service, deploy models, and use them in generative AI applications. Prerequisites Familiarity with Azure and the Azure portal. Experience programming with C# or Python. 1 - Get started with Azure OpenAI Service Access Azure OpenAI Service Use Azure OpenAI Studio Explore types of generative AI models Deploy generative AI models Use prompts to get completions from models Test models in Azure OpenAI Studio's playgrounds 2 - Build natural language solutions with Azure OpenAI Service Integrate Azure OpenAI into your app Use Azure OpenAI REST API Use Azure OpenAI SDK 3 - Apply prompt engineering with Azure OpenAI Service Understand prompt engineering Write more effective prompts Provide context to improve accuracy 4 - Generate code with Azure OpenAI Service Construct code from natural language Complete code and assist the development process Fix bugs and improve your code 5 - Generate images with Azure OpenAI Service What is DALL-E? Explore DALL-E in Azure OpenAI Studio Use the Azure OpenAI REST API to consume DALL-E models 6 - Use your own data with Azure OpenAI Service Understand how to use your own data Add your own data source Chat with your model using your own data Additional course details: Nexus Humans AI-050T00: Develop Generative AI Solutions with Azure OpenAI Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AI-050T00: Develop Generative AI Solutions with Azure OpenAI Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Webinar about practical things businesses can do to get more sales from your Shopify, Wix, Squarespace or WooCommerce online shop.

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Microsoft Excel® in Depth: In-House Training The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. This practical course provides a solid background of the features of Excel and a deeper understanding of its features, benefits and uses. This is not a beginner's course in Excel. You will learn some advanced features such as Pivot Tables, Charting, Tables, Sorting, Filtering and Functions. The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. What you Will Learn You'll learn how to: Use functions like IF, AVERAGE, SUMIF, SUMIFS, SUMPRODUCT, INDEX, MATCH, CHOOSE, DATE, and many more Create meaningful charts Use pivot tables Use Conditional Formatting, Data Validation Take advantage of using Named ranges, do sorting, filtering, tables Getting Started The building blocks of Excel, built-in functions, will be examined The basics of formatting your data will be examined Shortcuts and data manipulation will be explored Built-in features like those mentioned in the 'What you will learn' section above will be explored in detail Excel Functions - VLOOKUP, IF, INDEX, MATCH, CHOOSE, SUMIF, SUMIFS, SUMPRODUCT, DATE, so many more Using Named ranges, Data Validation, Sorting, and Filtering Learn the Name manager; Learn the difference between local and global names; Ensure correct access to linked workbooks; Ensure data accuracy; Learn how to use cascading data validation (for example, once a user chooses 'cars', another cell allows only Ford, Toyota, etc.); Sorting by more than 3 fields; Filtering by font, pattern, or value; See your data based on things like dates in the 3rd quarter, or fields where quantity x price is greater than some fixed value Conditional formatting and data formatting Make relevant data stand out Isolate highs and lows Make error cells invisible Learn about Data bars, Icon sets, and Color scales Highlight differences between worksheets Learn all the codes in the Format/Number list Using cell Styles Learn all about alignment, protection, borders, colors and more Pivot Tables Learn how to summarize large amounts of data with a few clicks Learn various ways of presenting the data Learn the various pivot table tools Learn how to customize and format a pivot table to suit your needs Learn how to group data Learn how to use the various options to present your data Charts Learn how to create a chart with one keystroke! Learn the 11 types of built-in charts Learn how to create a chart with one keystroke! Learn how to customize the charts to make the information tell the right story Learn how to use the design, layout, and formatting available to charts in Excel 2007 Learn embedded charts versus chart sheets Learn how to use modify all the pieces of a chart Array formulas Learn how to use the most powerful formulas in Excel Learn how to combine many formulas into one compact array-formula Learn the real power of these formulas and why regular formulas can't do the job Learn how to use built-in array formulas, like TREND or TRANSPOSE

This is a two-day course designed for ward, department and team managers in healthcare. It is suitable for both aspiring ward, department and team managers and those already in post.

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Duration 1 Days 6 CPD hours This course is intended for This course is primarily designed for students who want to gain the skills necessary to use VBA to automate tasks in Excel such as collecting data from external sources, cleaning, and manipulating data. The target student may also want to learn how to create custom worksheet functions to streamline worksheet formulas and make complex worksheets easier to support, maintain, and understand. Overview Identify general components of VBA and their appropriate use in solving business solutions. Record VBA macros to automate repetitive tasks. Write VBA code to create VBA subroutines and functions. Use various programming elements to solve problems through code, including variables,objects, conditional statements, and loops. Eliminate, avoid, or handle errors in VBA code, and optimize its performance. VBA (Visual Basic for Applications) enables you to enhance and extend the capabilities of Microsoft Excel and other applications in the Microsoft 365 application suite. You can use VBA to perform tasks that would be difficult or impossible to do using only worksheet functions, and you can automate a wide range of tasks so they can be performed faster, more consistently, and with less effort than performing them manually. This course will give you a good foundation for understanding, creating, and using VBA in your own Excel workbooks. You will learn how to use the macro recorder effectively, as well as how to write your own VBA code from scratch. You will use tools built into Excel to explore and learn VBA's capabilities and to optimize and debug your code. Prerequisites To ensure your success in this course, you should be an experienced Excel user who is comfortable creating and working with Excel workbooks, including tasks such as entering worksheet formulas, using absolute and relative addressing, formatting cells, and creating pivot tables and charts. This level of skill could be acquired by taking the Microsoft Excel for Office 365 (Desktop or Online) courses, Parts 1, 2, and 3. 1. Using VBA to Solve Business Problems Use Macros to Automate Tasks in Excel Identify Components of Macro-Enabled Workbooks Configure the Excel VBA Environment 2. Recording a Macro Use the Macro Recorder to Create a VBA Macro Record a Macro with Relative Addressing Delete Macros and Modules Identify Strategies for Using the Macro Recorder 3. Writing VBA Code Directly Write VBA Code Discover Objects You Can Use Create a Custom Function 4. Solving Problems through Code Make Decisions in Code Work with Variables Perform Repetitive Tasks 5. Improving Your VBA Code Debug VBA Errors Deal with Errors Improve Macro Performance 6. Controlling How and When Macros Run Prompt the User for Information Configure Macros to Run Automatically Additional course details: Nexus Humans VBA with Microsoft Excel (v1.2) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VBA with Microsoft Excel (v1.2) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.