1612 Courses in Cardiff delivered Live Online

A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance. Depending on the course modules selected, this programme will give participants: Increased awareness of relevant environmental issues A greater understanding of, and commitment to, the organisation's environmental management programme Preparation for any responsibilities they may have under an Environmental Management System Further benefits according to options chosen 1 Environmental awareness Definition of 'the environment' Key environmental issuesGlobal warmingOzone depletionAcid rainAir qualityWater pollutionContaminated landLand take and green belt shrinkageResource usageHabitat destruction and species extinctions. Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made. 2 Environmental legislation Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation. Legislation of particular relevance to your organisation - how it affects the operations of your organisation Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects Consequences of breaching legislation 3 Environmental management systems Overview of what an environmental management system isHow is an Environmental Management System (EMS) designed and put together?Key elements (emphasising Plan - Do - Check - Review cycle)The need to continually improve Pros and consReasons for having an EMSBenefits of an EMSConsequences of not managing the environmentCosts of installing an EMS Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisationOverview of your organisation's EMSHow it was set up / is being developed / operatesWho is responsible for itKey parts of system (eg, environmental policy, objectives and targets) identified and discussedEMS documentation - what and where it is. Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad' 4 Environmental consequences Define what an environmental impact is and discuss how they are determined, with reference to the EMS Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation. Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop. 5 Protected species, nature conservation and invasive weeds Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues Ecological issues - ecological legislation, significant species, hedgerows Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits Identification and management of invasive weeds - including legal position regarding management 6 Chemicals and fuels handling and storage How health and safety management is closely linked to environmental management of materials Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials Materials storage - what are the considerations for storing materials, covering:Labels: what are the different types and what do they tell us?Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers)Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training)COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation 7 On-site control measures Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage Identification and management of contaminated land and relevant legislation Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues 8 Waste management Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes) Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste. Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of 9 Auditing Requirements for environmental auditing of operations Auditing the EMS Types of internal and external audits Requirements EMS standards (ISO 14001 and EMAS) Carrying out internal audits and being prepared for external audits Workshop options:Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg, waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop.Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations. 10 Incident response What should you do when an incident does happen? What should be in a spill kit? When should you call in the experts? When should you inform the Environment Agency or Environmental Health Officer? Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident 11 Monitoring and reporting Environmental monitoring programmes and procedures Monitoring and reporting as control measures for environmental consequences Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting

– in yourself and others Research shows that exercising self-compassion creates more resilience against stress, greater ability to focus, increases happiness and optimism, improves relationships and more. This live online course explains why and gives you a range of effective techniques you can use straight away…  Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm BST) Absolutely brilliant live workshop from beginning to end!CARMEL AUSTIN Many people struggle with showing themselves compassion – they may be highly critical of themselves, or wracked with feelings of shame, self-doubt or self-worth – but with the right approach it is possible to help them develop this key component of recovery and wellbeing. This new online self-compassion course provides you with all you need to know to bring self-compassion into your practice, your personal life and the lives of others – with plenty of time to try out the techniques for yourself. Join our expert tutor Julie Johnson live online on Tuesday 4th June 2024 for this helpful CPD training delivered via Zoom. When you book, we’ll email your booking confirmation – your link for joining the Zoom workshop will be sent the day before the event – numbers are limited so book soon to ensure your place. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties, so you’ll also get a recording afterwards for a limited time to maximise your learning. Why take this course Being compassionate towards ourselves when things go wrong, or we are struggling to cope, is not self-pity – it is an essential skill that can be learnt and developed, giving people the strength to move forward. When things don’t go our way or we feel we can’t cope – or something bad has happened to us – we may feel ashamed or blame ourselves for not being good enough, capable enough, strong enough and so on. This negative self-criticism can be highly damaging and hold us back. It is far more empowering to turn towards ourselves with compassion (which is what self-compassion literally means). Helping people to find the best ways to draw out their self-compassion is a skill that needs to be learned. Different from empathy (the ability to appreciate what another person is experiencing) and from self-pity (which is self-focused, exaggerates personal suffering and is disempowering and draining), self-compassion enhances resilience, allowing us to recognise our personal failings while appreciating that we are all human and make mistakes – thus helping us to move on past them. Learning how to use self-compassion from a human givens perspective makes it an extra-valuable tool for supporting our clients in getting their innate needs met and making best use of their innate resources. It may also help you in your own life. This indepth 1-day live online self-compassion experiential training day shows you how. A wonderful online learning experience, jam-packed full of useful teaching and loads of references to resources for further self study and development...KARSTEN ALVA-JORGENSEN, EXECUTIVE COACH What will you learn What self-compassion is and isn’t Research findings that demonstrate the positive effects on the body and mind of exercising self-compassion Why some people find self-compassion difficult The roots of self-compassion A new empowering perspective on making mistakes How practising self-compassion helps our ability to problem solve An important adjunctive tool for working with harsh self-criticism, trauma, emotional pain; bereavement, loss, change, and chronic-conditions Why self-compassion increases resilience Simple techniques for self-soothing and self-care How to apply these new understandings in therapy The especial value of using these techniques with parents and children How to bring these technique seamlessly into everyday life Ways that self-compassion helps with meeting emotional needs The impact of self-compassionate practice on organisations How self-compassion can help children become happier and kinder Why compassion for oneself enhances sense of status Ways that exercising self-compassion lowers emotional arousal and unhelpful thinking How self-compassion differs from both compassion and empathy The dangers of too much self-compassion How self-compassion helps focus the imagination positively Creative applications of self-compassion How self-compassion maps onto every human need and innate emotional resource, making it an essential tool in every HG practitioner’s toolbox Practical examples and case histories to learn from Who is this course suitable for? Anyone interested for personal or professional reasons Including anyone working as a practitioner helping those in mental distress or with chronic physical conditions Anyone interested in skills to help promote their own wellbeing and that of others Anyone working or living with children, or young and older people Anyone working with parents Anyone working within a caring context, such as carers, teachers, NHS workers, foster carers, social workers etc Therapists, counsellors and mental health professionals Course Programme The ‘Developing Self-Compassion’ live online training day starts at 9.15am and runs until 4.00pm. (BST). 9.15am Join the Zoom meeting 9.00am Introduction to self-compassion 11.00am Comfort break and discussion 11.30am Unpacking self-compassion 1.00pm Lunch break 1.45pm Self-compassion skills 2.45pm Comfort break and discussion 3.00pm Pulling it all together 4.00pm End days This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Introduction to AI for Business

Course Information This course offers foundational guidance and practical support tailored for individuals operating within Good Manufacturing Practice (GMP) frameworks. Explore the fundamental prerequisites of a pharmaceutical quality system (PQS) and delve into the application of quality risk management (QRM) principles, aligning with current regulations and guidance. Gain insights into pivotal aspects such as requirements, roles, and responsibilities, encompassing change control, document management, and key documentation essential for effective implementation of GMP with a focus on regulatory inspections and common findings. Is this course for you? Ideal for professionals engaged in GMP across various sectors, including: Research and Development (R&D) Contract Manufacturing Organisations Manufacturing Units Quality Control (QC) Laboratories Auditing Roles. What will you learn? Event objectives - by the end of the course, delegates shall: Have an awareness of the basic requirements of GMP Be aware of UK and EU GMP Rules and Guidance and relevant publications Understand the roles and responsibilities associated with GMP Be able to contribute to and maintain quality documentation Have a basic understanding of product lifecycle and manufacturing Understand the requirements of GMP in the QC laboratory context Have a basic understanding of risk management and mitigation principles Understand the need for quality systems and quality assurance activities Be aware of common regulatory findings. Learning outcomes: delegates will be able to: Implement their role within GMP with confidence and knowledge of the principle requirements Contribute effectively to the GMP quality system and their organisation’s compliance Comprehend where their organisation’s activities sit within the larger GMP arena Know where to seek further information within the published rules and guidance, UK Legislation, European Commission Directives, ICH Guidance and other relevant publications, as well as via the internet. Tutors Tutors will be comprised of (click the photos for biographies): Louise Handy Director, Handy Consulting Ltd Programme Please note timings may be subject to alteration. Day 1 09:30 Introductions and Scope of the Course Understand the group requirements and the tutor's background and experience. 09:45 Background and Regulatory Environment Setting the scene, understanding the context, key legislation. 10:30 Principles of GMP Key points and requirements. 11:15 Break 11:30 Personnel and Responsibilities Management and staff, duties and accountabilities. 12:00 Overview of GMP Manufacturing Basics of the product life cycle. 12:30 Lunch 13:15 Risk Management Workshop Practical exploration of risk and mitigation activities. 14:30 QC Laboratories Activities and practicalities. 15:15 Break 15:30 Compliance Quality Assurance and Self Inspection. 16:15 Question Time A chance for questions on the practicalities of GMP. 16:30 Close of Course Extra Information Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 7 Points   Development Level Learn

https://www.valuex2.com/agile-hr-certification/ https://www.linkedin.com/company/80563537/

Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑

This workshop-based bite-size will provide space to explore some practical tools and ideas on how to be more resilient when faced with challenging and tough situations. There is an opportunity to do a self assessment and bring it to the day as a means to identify areas to work on and begin to master skills that will enhance resilient thinking. There will be time to explore what resilience is and understand the range of practical tools and techniques available that can be used beyond the workshop itself. By the end of the workshop participants will be able to: Discuss and evaluate their personal strengths and areas for development in being more resilient at work Understand what resilience involves and how to identify and challenge their own beliefs that undermine resilience Understand the four aspects of resilience - confidence, adaptability, building support and maintaining a clear perspective Understand how to use resiliency tools to help to cope better with the challenge of change Review and evaluate their learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions and objectives Breaking the ice 2 Identifying current challenges in relation to work How we handle these challenges 3 Defining resilience and how and why it helps our personal effectiveness and thinking 4 Resilience skills and how to develop them 5 Learning a resilience tool that promotes new ways of thinking / working 6 Review and evaluation of learning Action planning

Help with chronic pain – learn the powerful psychological and behavioural techniques that alleviate persistent pain and accelerate healing with pain specialist Dr Grahame Brown Accredited CPD Certificate: 6 hours Length: 1 day (9.30am - 4.00pm GMT) Fantastic to have the opportunity to train with this specialist. Thoroughly enjoyed this online course – the best I have attended...CLINCIAL HYPNOTHERAPIST Live online training – Join Dr Grahame Brown on Wednesday 24th April 2024 for this practical live online training event via Zoom, you will have plenty of opportunities to ask questions. Simply book your place and we will email you the Zoom link the day before the event. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Can’t make this date?  Register your interest and we’ll let you know when there’s another. Why you should attend Pain is endemic in our society and whatever the cause – back pain, migraine, arthritic pain, dental pain, irritable bowel (IBS), labour/menstrual pain, cancer pain, psychogenic pain, psychosomatic pain – it can be incapacitating. Chronic pain is any pain which lasts for more than three months and it is estimated that between 25–40% of our population suffer from persistent or chronic pain. The sociological and economic costs of this are enormous but it is in the personal human suffering involved – mental as well as physical – that the real costs should be measured. Many are desperate for effective help to relieve their pain and the associated effects, such as insomnia and depression. This online workshop – with leading pain and musculoskeletal medicine consultant Dr Grahame Brown – gives you important new information about how we experience pain – derived from the latest neuroscience – and a powerful range of psychological techniques for managing pain naturally, preventing it from escalating and speeding up healing. You will discover how people can be helped out of the vicious cycle of chronic pain and how, by working holistically through the bio-psycho-social model, suffering can be dramatically reduced. You don’t need to have any prior medical knowledge to learn from and enjoy the day – you will leave with a much clearer understanding of what is going on in the mind/body system, what you can do to reduce suffering when pain persists and ways to prevent chronic ongoing pain from developing. It is a key event if you work with people suffering from pain at any stage (from recent onset, recurrent to persistent) or if you would like to find out how to successfully manage pain without medication. You will learn a wide variety of pain management techniques, which can easily be integrated into your work, to help relieve pain and promote recovery – often in just one session. Dr Grahame Brown has a real gift for helping people heal themselves – I know: I’m one of them!CHRISTOPHER BUCKLEY, PROFESSOR OF RHEUMATOLOGY, UNIVERSITY OF BIRMINGHAM What will you learn An increased understanding of how we perceive pain (from the latest neuroscientific research) and what is happening in the mind/body system A road map for helping people out of the vicious cycle of chronic pain, or to stop it developing in the first place The confidence and skills to help patients suffering from persistent pain of whatever cause – no need to feel ‘heart-sink’ with some patients anymore An understanding of what is going on when pain persists – and what you can do about it How to reduce the risk of chronic pain developing – prevention is better than cure – and identify the factors that make it likely A range of psychological chronic pain management techniques to use with your patients or yourself The importance of the bio-psycho-social model in reducing pain and accelerating healing How to produce significant pain relief by changing the way people think about their pain – in minutes An understanding of the value of pain displacement and how to use the brain’s ‘reality simulator’ What the latest neuroscience tell us about the experience of pain How to use guided imagery, relaxation and distraction to promote chronic pain relief How to deal with constant pain and promote healing How healthcare professionals can make their consultations more therapeutic How to avoid labelling patients’ pain as ‘purely psychological’ The many myths about pain – and why some well-intentioned pain management techniques don’t work and more… No prior medical knowledge is needed for you to benefit from the day. Course Programme The ‘Effective Pain Management’ live online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding pain 11.00am Comfort break and discussion 11.30am Assessing a person with persistent pain 1.00pm Lunch break 1.45pm Psychological & Behavioural treatment interventions 2.45pm Comfort break and discussion 3.00pm Practical demonstration of interventions 4.00pm Day ends Who is this course suitable for? This course is designed to enhance the skills and knowledge of health care professionals of any discipline who work on a regular or occasional basis with people in pain to improve outcomes, including: • doctors • surgeons • nurses • dentists • neurologists • osteopaths • chiropractors • palliative care workers • psychiatrists • midwives • physiotherapists • occupational therapists • psychologists • health visitors • support/care workers • psychotherapists • counsellors – it is perfect CPD If you personally experience persistent pain then you will gain much from the workshop but please be aware the programme is not designed to be a treatment day and the tutor will be unable to give opinions to individuals with pain problems unless (with consent) their problem can be discussed for the benefit of all participants Anyone who would like to understand more about their own experience of pain, or that of someone they care for, and what can be done to manage ongoing pain and alleviate suffering This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Supporting teams with Neurodiveristy

Agile working is an approach that the NHS supports. It demands new ways of working and thinking. Agile means that work is now seen as an activity, not a place. People are the organisation. The way we communicate has to change. The way we manage has to change. This workshop will let you reflect on what works for you now and where you may need to adapt. You may need to trust and value your team more than ever, but when they aren't in front of you in the office, you will need to question your beliefs. The workshop will help you: Understand what Agile Working is all about Reflect on your management style Recognise the new ways of managing agile workers Choose the right communication methods Understand culture and mindset Identify different ways of measuring performance Focus on innovation and not bureaucracy Manage more effectively This workshop has been designed to support you in effectively managing an agile team. You will need to be open to questioning your existing techniques and be open and responsive to change. 1 What's it all about? What is Agile working? What are your personal management concerns? How to make it work Time / location / role / source 2 Your role as an Agile manager Your style Your team's individual preferences Learning to let go Your management style self assessment 3 The 3 areas of focus Trust Delegation Empowerment 4 Communicating effectively New ways of communicating Managing expectations What are you measuring? 5 Your personal action plan What are you going to do differently?