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We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation

These sessions are created for students eager to explore more complex texts and refine their analytical skills. Students will enhance their ability to critically evaluate literature, comparing themes and characters across a wide range of texts. They'll advance their creative and non-fiction writing, taking it to the next level by focusing on sophisticated language use and technical accuracy. through engaging discussions around fascinating topics, such as moral issues and social contexts, students will develop their oral communication. The overall aim of thios course is to deepen their love of language in an enjoyable environment. 6 children maximum fully interactive weekly 55 minute lessons qualified, expert teacher optional homework set weekly additional resources set via online classroom lesson recordings for absent students written progress reports three times per year Classes are £90 per month. Variety of times and dates available. Enquire to find out more!

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

A beautiful guided meditation to embrace the new moon in VIRGO. Time to start your new adventure! A great way to balance your aura and chakra system bringing sense of relaxation and peace

From Curiosity to Clarity: An exciting introduction to NLP Ready to dive into the world of Neuro-Linguistic Programming (NLP)? Join us for an engaging event where you'll discover the power of NLP techniques in communication, personal development, and more. Whether you're a seasoned pro or just curious, this is the perfect opportunity to explore the wonders of NLP.

One On One Personalised Presentation & Communication Skills Coaching for Senior Executives

Effective Negotiation Skills for Business Success (Virtual) Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases Summary and Next Steps

3ds max on One to one Training Course pay as you go

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Business Process Architects, Developers, Developer Consultants, System Administrators, System Architects, and Technology Consultants. Overview The participants will learn to configure scenariosUnderstand and configure the different options with which a back-end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure). In this course, students gain knowledge in configuring SAP Process Integration and learn how to implement different integration scenarios with SAP and non-SAP applications. SAP Process Integration Architecture Describing SAP Process Integration Architecture Explaining the Functionality and Utilization of SAP Process Integration The System Landscape Directory (SLD) Maintaining Products and Software Components in the System Landscape Directory (SLD) Implementing Technical Systems in the System Landscape Directory Maintaining Business Systems for Use in the Integration Directory Interface Objects in the Enterprise Service Repository (ESR) Listing Options for Navigating the Enterprise Services Repository (ESR) Analyzing Interface Objects in the Enterprise Services Repository (ESR) Maintaining Interface Objects Defining Message Processing Types and Quality of Services Object Mapping in the Enterprise Service Repository (ESR) Creating Message Mapping Objects Mapping Between Service Interfaces Analyzing Asynchronous Integration Scenarios Configuration of Integration Directory Communication Objects Using Configuration Views Creating Communication Channels in the Integration Directory (ID) Configuration of Integration Directory Objects for ABAP Processing Analyzing Objects Used in the Configuration of Integration Engine (IE) Communication Analyzing Routing Objects Used in Integration Engine (IE) Communication Analyzing Multiple Receiver Objects Used in Integration Engine (IE) Communication Configuration of Integration Directory Objects for Java Processing Maintaining Objects for Advanced Adapter Engine (AAE)-Only Processing Maintaining Objects for Advanced Adapter Engine Extended (AEX) Message Processing Creating and Deploying Integration Flows to the Advanced Adapter Engine Extended (AEX) Operations of SAP Process Integration Using the Runtime Workbench Using the Process Integration Monitoring (PIMon) Home Using the SAP NetWeaver Administrator Connectivity Options for SAP Process Integration Analyzing Connectivity Options between Back-End Systems with SAP Process Integration HTTP Connectivity Options Configuring the Simple Object Access Protocol (SOAP) Adapter Using Proxy Technology Checking the HTTP ABAP Adapter Using the HTTP_AAE (Java) Adapter File Adapter Configuration Configuring the Receiver File Adapter Configuring a Sender File Adapter Intermediate Document (IDoc) Connectivity Options Using the Intermediate Document (IDoc) Adapter with the Receiver Intermediate Document Adapter for the ABAP Stack Using the Sender Intermediate Document (IDoc) Adapter Using the Intermediate Document (IDoc) Adapter in the Advanced Adapter Engine (AAE) Configuring a Complete Intermediate Document (IDoc) Scenario Configuration of SAP Business Application Programming Interfaces (BAPIs) Connectivity Configuring the Receiver Remote Function Call (RFC) Adapter Configuring the Sender Remote Function Call (RFC) Scenario Enterprise Services and B2B Connectivity Analyzing Enterprise Services Configuring Business-to-Business (B2B) Connectivity Cross-Component Business Process Management (ccBPM) Integration Processes Analyzing the Runtime of the Cross-Component Business Process Management (ccBPM) Identifying the Steps to Create and Use an Integration Process Additional course details: Nexus Humans BIT400 SAP Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT400 SAP Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.