ITIL® 4 Specialist: Drive Stakeholder Value: Virtual In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
Accredited through APMG International, certified in the UK by the National Cyber Security Centre (NCSC) and listed as qualified cyber training by Department of Homeland Security Cybersecurity and Infrastructure Security Agency (DHS CISA) in the USA, the NIST Cyber Security Professional (NCSP®) training program teaches individuals and organizations how to engineer, operationalize, and continually improve a NIST Cybersecurity Framework program. This introductory level, non-examinable NCSP® Digital Business Risk Awareness Certificate course takes learners on a journey to understand how the ever-changing cyber threat landscape impacts an organization's ability to secure the value of its digital business services. The course will allow participants to apply what they learn in a real-world environment.
Why Learn AutoCAD 3D Basics-Advanced Training Course? Course Link Learn 3D modeling, materials, lighting, and rendering, and parametric models. Learn real-world Architecture, products, mechanics. Enroll for in-person or online sessions to master AutoCAD 3D. Duration: 16 hrs Method: 1-on-1 Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. "Dial 02077202581 or WhatsApp 07970325184 to reserve your preferred dates and times. AutoCAD 3D Basics-Advanced Level 1-2-1 Training Course: Comprehensive coverage from basics to advanced techniques. Suitable for beginners and those advancing their 3D modeling skills. Personalized attention in a private learning environment. Experienced instructors with expertise in 3D modeling. Hands-on practice for confident 3D modeling. Flexible scheduling and lifetime email support. Certificate upon course completion for career advancement AutoCAD 3D Basics-Advanced Level 1-2-1 Training Course: Comprehensive coverage from basics to advanced techniques. Suitable for beginners and those advancing their 3D modeling skills. Personalized attention in a private learning environment. Experienced instructors with expertise in 3D modeling. Hands-on practice for confident 3D modeling. Flexible scheduling and lifetime email support. Certificate upon course completion for career advancement AutoCAD 3D Basics to Advanced Level Training Course Outline (10 hours): Session 1: Introduction to 3D Modeling (2 hours) Understanding 3D modeling concepts Working in the 3D Modeling Workspace Drawing 3D objects with Solid tools Extruding 2D polylines to create 3D objects Session 2: Advanced 3D Features and UCS (2 hours) Setting up AutoCAD for advanced 3D modeling Mastering the User Coordinate System (UCS) Using viewports to aid in 3D drawing Efficient modeling with Array tools Session 3: Rendering and Visualization (2 hours) Testing rendering techniques Creating a quick study rendering Simulating natural lighting and the sun Enhancing 3D models with materials and lights Session 4: Editing 3D Solids and Mesh Modeling (2 hours) Understanding solid modeling principles Creating and editing basic solid forms Editing 3D solids and streamlining 2D drawing process Exploring 3D mesh modeling and editing The AutoCAD 3D training course provides a comprehensive understanding of 3D modeling, visualization, and rendering. Participants will learn to create complex 3D models, render realistic visuals, and efficiently customize the AutoCAD interface for improved productivity. Master 3D Modeling: From basics to advanced techniques. Realistic Rendering: Achieve lifelike visualizations. Professional Presentations: Dynamic walkthroughs and showcases. Enhanced Career Opportunities: Stronger prospects in design fields. Personalized Learning: One-to-one attention for focused training. Practical Hands-On Practice: Building confidence in 3D modeling. Lifetime Email Support: Ongoing assistance beyond the course. Certification: Proof of proficiency in AutoCAD 3D modeling.
UNIX networking training course description A course covering the complete range of standard UNIX networking products from the basic TCP/IP configuration through DNS, NIS, NFS and Samba. Hands-on exercises follow most theory sessions. What will you learn Install and configure fundamental network services. Describe TCP/IP, Apache, DNS, NIS, NIS+, NFS, Samba and sendmail. Configure and administrate TCP/IP. Install and administrate a DNS server. Configure and administrate a NIS+ network. Administrate NFS. Setup a sendmail server. UNIX networking training course details Who will benefit: System Administrators. Network Administrators. Prerequisites: Linux engineer certification 1 (LPIC-2) Duration 5 days UNIX networking training course contents Organizing Email Services The UNIX Mail System, Mail Transfer Agent, Mail Delivery Agent, Mail User Agent, Email Protocols, SMTP, POP, IMAP, Using Email Servers, Sendmail, Postfix, Local Email Delivery, Procmail Basics, Sieve, Remote Email Delivery, Courier, Dovecot. DNS DNS and BIND, Configuring a DNS Server, Starting, Stopping, and Reloading BIND, Configuring BIND Logging, Creating and Maintaining DNS Zones, BIND Zone Files, Managing BIND Zones, Securing a DNS Server, ailing BIND, DNSSEC, TSIG, Employing DANE. Offering Web Services Web Servers, HTTP, The Apache Web Server, Installing and configuring Apache, Hosting Dynamic Web Applications, Secure Web Servers, Proxy Servers, Installing and configuring Squid, Configuring Clients, Nginx Server, Installing Nginx, Configuring Nginx. Sharing Files Samba, Configuring Samba, Troubleshooting Samba, NFS, Configuring NFS, Securing NFS, Troubleshooting NFS, FTP Servers, Configuring vsftpd, Configuring Pure-FTPd. Managing Network Clients Assigning Network Addresses, DHCP, UNIX DHCP Software, Installing and configuring a DHCP Server and clients, Authentication Service, PAM Basics, Configuring PAM, PAM Application Files, Network Directories, LDAP Basics, OpenLDAP Server, LDAP Clients. Setting Up System Security Server Network Security, Port Scanning, Intrusion Detection Systems, External Network Security, iptables, Routing in UNIX, Connecting Securely to a Server, OpenSSH, OpenVPN, Security Resources, US-CERT, SANS Institute, Bugtraq.
Java training course description A comprehensive introduction of the Java language and environment. It is important to note that the course will assume that the delegates are already familiar with the C language as this enables more advanced features of the Java language to be covered in the course. The course will also give an overview of areas related to programming in Java. What will you learn Describe the Java architecture. Write Java applets and applications. Debug Java programs. Examine existing code and determine its function. Use multimedia extensions, the awt, multithreading, exceptions within Java Java training course details Who will benefit: Those wishing to program in Java. Prerequisites: Complete C programming Duration 5 days Java training course contents Review of UNIX fundamentals What is Java? What Java is, history of Java, reasons for success. The Java Virtual Machine, Bytecodes, getting up and running with Java, Java resources. Simple Java applications. C features in Java Java data structures, Java flow control, differences from C, arrays, strings and packages. OO features in Java Java classes and objects, inheritance, overloading, packages. Differences from C++. Java applets Applications vs. applets, HTML, the applet tag, applet methods, life cycle, testing and debugging. Multimedia applets Images, sounds, fonts, colours and animation. Java products The JDK in detail, other development environments. Javabeans and JDBC overviews. Abstract Window Toolkit JFC and Swing versus AWT. Event handling (JDK 1.1), GUIs, panels, buttons, lists, scrollbars, text areas, frames⦠Exception handling and multithreading Handling exceptions. Starting, pausing, stopping threads, producers, consumers, monitoring. More standard classes Java file I/O, Streams, The system class. The networking model, java.net classes. Security and Java Types of attack, the security manager, craplets, securing the network. Integrating legacy code with Java
Work Breakdown Structures: In-House Training It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours. Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers. Join us for this exciting program and learn how to use the WBS to make better-informed business decisions. What You Will Learn You will learn how to: Describe the need for a project WBS Describe the WBS role in the project Gain practical experience in the development, decomposition, and use of the WBS Determine the appropriate level of detail in the WBS. Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution. Provide the basic tools to enhance efficient re-use of key information in your future projects Foundation Concepts Key definitions History of the WBS Importance of the WBS Overall structure Terminology Other breakdown structures WBS tools WBS & Scope Project scope management processes Specification of the project objectives WBS design based on project deliverable WBS decomposition process and 'The 100% rule' Work Packages and Control Accounts WBS & Risk Risk management planning and WBS Risk identification to enhance the WBS Risk analysis and the WBS Risk responses and updating the WBS Implementing risk response and Monitoring risks and the WBS WBS & Estimating Use of WBS in the estimating process Components and work packages Sizing and algorithmic estimates WBS & Scheduling Component Scheduling - High-Level Milestones WBS activity decomposition WBS elements dependencies Work Package Level Schedules Responsibility assignment matrix WBS & Execution and Control Earned Value Management and tracking of work performance Progress reports, forecasts, and corrective and preventive actions used to manage work performance Necessary information to close out a project
This one-day Suicide First Aid training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.
CWDP training course description The CWDP course consists of instructor-led training applicable to the design of wireless LANs using the latest technologies including 802.11n and 802.11ac. The course goes in-depth into the design process and provides attendees with the knowledge needed to plan, deploy and test modern 802.11-based networks. It also prepares students for the CWDP examination. Students who complete the course will acquire the necessary skills for preparing, planning performing and documenting site surveys and wireless LAN design procedures. What will you learn Design enterprise WiFi networks. Select appropriate antennas and Access points. Perform site surveys. Describe the security requirements required for enterprise networks. Test, validate and troubleshoot installations. CWDP training course details Who will benefit: Anyone looking for the skills to analyze, troubleshoot, and optimize any enterprise level Wi-Fi network, no matter which brand of equipment your organization deploys. Anyone looking to become a CWNP. Prerequisites: CWNA Duration 5 days CWDP training course contents WLAN design overview Importance of good design, Impact of bad design, Design process, Design skills, Design toolkit. Requirements analysis Pre-planning, Customer interaction, Requirements gathering, Discovering existing systems, Documenting the environment, Defining constraints, Creating documentation. Designing for clients and applications Client Device types, Application types, Application-specific design, High density design issues. Designing for industry Standard corporate networks, Industry-specific designs, Government, Healthcare, Hospitality, Retail, Public hotspots, Transportation, Mobile offices, Outdoor and mesh, Remote networks and branch offices, Last-miles / ISP and bridging. Vendor selection processes Defining vendor issues, Operational planes, Design models, Understanding architectures. Radio Frequency (RF) planning RF spectrum, RF behaviors, Modulation and coding schemes, RF accessories, Throughput factors. WLAN hardware selection Antennas, 802.11n and antennas, Choosing Aps, Powering Aps. Site surveys Site survey tools, Site survey preparation, Predictive site surveys, Manual site surveys, Site survey principles and processes. Designing for Quality of Service (QoS) QoS overview, QoS application points, Roaming support. Designing for security Bad security, Authentication solutions, Encryption solutions, Security best practices, Intrusion prevention. Installation testing, validation and troubleshooting Network health status, Troubleshooting and validation process, Troubleshooting and validation tools, Common problems. Hands-on lab exercises Hands-on labs depend on the audience and can include use of: Spectrum analyzers, Protocol analyzers, Site Survey software, Diagramming software, Various wireless access points, Various wireless adapters and antennas.
PMI-RMP® Exam Prep: Virtual In-House Training This course is aimed at preparing the participant to pass the PMI-RMP® (Risk Management Professional) exam. The course will also provide practical tips and tools that can be used in any organization's project management risk practices. In this expanded session, you will also have time to practice your exam taking skills with coaching from a credentialed instructor. The course includes the tool RMP-IQ, with sample exam questions to practice for the exam and allow participants to see their knowledge level in the various domains. What You Will Learn At the end of this course, participants will be able to: Explain the value and benefits of the PMI-RMP® credential Perform a self-assessment of your knowledge and skills Prepare a study plan that will allow you to pass the exam Foundation Concepts The Risk Management Professional (PMI-RMP®) Exam PMI's Standard for Risk Management Portfolios, Programs and Projects Key risk definitions Risk management life cycle Levels of Risk Management Enterprise Risk Management Portfolio Risk Management Program Risk Management Project Risk Management Risk Strategy and Planning: Part 1 Task 1: Perform a preliminary document analysis Task 2: Assess project environment for threats and opportunities Task 3: Confirm risk thresholds based on risk appetites Risk Strategy and Planning: Part 2 Task 4: Establish risk management strategy Task 5: Document the risk management plan Task 6: Plan and lead risk management activities with stakeholders Agile, programs, and portfolio aspects of risk strategy and planning Risk Identification: Part 1 Objectivity and bias Task 1: Conduct risk identification exercises Risk Identification: Part 2 Task 2: Examine assumption and constraint analysis Task 3: Document risk triggers and thresholds based on context / environment Task 4: Develop risk register Agile, programs, and portfolio aspects of risk identification Risk Analysis: Part 1 Task 1: Perform qualitative analysis Risk analysis in an agile environment Risk Analysis: Part 2 Task 2: Perform quantitative analysis Task 3: Identify threats and opportunities Program and portfolio aspects of risk analysis Risk Response Task 1: Plan risk responses Agile, programs, and portfolio aspects of risk response planning Task 2: Implement risk responses Monitor and Close Risks: Part 1 Task 1: Gather and analyze performance data Monitor and Close Risks: Part 2 Task 2: Monitor residual and secondary risks Task 4: Monitor project risk levels Task 3: Provide information required to update relevant project documents Agile, programs, and portfolio aspects of monitoring and closing risks
Certified ScrumMaster®: In-House Training This course is an introduction to Scrum and the principles and tools required to be an effective Scrum Product Owner. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of the Scrum framework to different situations. Participants successfully completing this course earn a Certified Scrum Product Owner® (CSPO®) designation. The Scrum Alliance certification includes a one-year membership with Scrum Alliance. What You Will Learn You'll learn how to: Use the principles, practices, and tools required to be an effective Scrum Product Owner Make effective decisions regarding the application of the Scrum framework to different situations, including: Setting product vision and goals Chartering the project Writing user stories and structuring your product backlog Scaling the Product Owner Estimating for forward planning Applying prioritization techniques Planning and tracking release progress Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Process control models Incremental and iterative development Shifting the focus on product management Overview of the Scrum process Agile principles Lean principles Scrum Roles and Responsibilities Scrum roles Cross-functional teams Product Owner Responsibilities The Scrum Project Community What happens to my traditional role in Scrum? Chartering the Project Establishing a shared vision Elevator Statement Data sheets Product Vision Box Magazine Review / Press Release Product Backlog and User Stories Product uncertainty and progressive refinement User role modeling User Stories Product backlog characteristics Getting backlog items ready Slicing User Stories Using the product backlog to manage expectations Sprints Done and Scaling Done The Scrum process in detail Sustainable pace The Product Owner's role in each of the Scrum meetings Scaling the Product Owner Scaling Scrum Approaches to scaling the Product Owner Estimation for Forward Planning Why comparative estimation works Planning Poker Affinity Estimation Prioritization Techniques Additional Product Backlog Prioritization Techniques Kano Analysis Theme Screening Release Planning and Tracking Progress Velocity Release Planning Tracking release progress