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Duration 3 Days 18 CPD hours This course is intended for Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff Overview The Palo Alto Networks Firewall 11.0: Troubleshooting course is three days of instructor-led training that will help you: Investigate networking issues using firewall tools including the CLI Follow proven troubleshooting methodologies specific to individual features Analyze advanced logs to resolve various real-life scenarios Solve advanced, scenario-based challenges Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud. Course Outline Module 1 - Tools and Resources Module 2 - CLI Primer Module 3 - Flow Logic Module 4 - Packet Captures Module 5 - Packet-Diagnostics Logs Module 6 - Host-Inbound Traffic Module 7 - Transit Traffic Module 8 - System Services Module 9 - Certificate Management and SSL Decryption Module 10 - User-ID Module 11 - GlobalProtect Module 12 - Support Escalation and RMAs Module 13 - Next Steps

Duration 5 Days 30 CPD hours This course is intended for Linux system administrators, virtualization administrators, and hybrid infrastructure engineers interested in deploying large-scale virtualization solutions and managing virtual servers in their datacenters, based on the Red Hat Virtualization open virtualization management platform. Overview As a result of completing this offering, you should be able to create and deploy Red Hat Virtualization and virtual servers. Using a single, full-service management interface, Red Hat Virtualization Manager, you will be able to configure, manage, and migrate systems within the virtualization environment. In this course you will develop the skills needed to deploy, administer, and operate virtual machines in your organization using Red Hat© Virtualization. Through numerous hands-on exercises, you will demonstrate the ability to deploy and configure the Red Hat Virtualization infrastructure and use it to provision and manage virtual machines. This offering also prepares you for the Red Hat Certified Specialist in Virtualization exam.This course is based on Red Hat Enterprise Virtualization 4.3 and Red Hat Enterprise Linux© 7.6 and 8, as well as Red Hat Hyperconverged Infrastructure for Virtualization 1.6.This course covers the same material as RH318, but includes the Red Hat Certified Specialist in Virtualization exam (EX318). Red Hat Virtualization overview Explain the purpose and architecture of Red Hat Virtualization. Install and configure Red Hat Virtualization Install a minimal Red Hat Virtualization environment and use it to create a virtual machine. Create and manage datacenters and clusters Organize hypervisors into groups using datacenters and clusters. Manage user accounts and roles Configure user accounts using a central directory service, then use roles to assign access to resources based on job responsibilities. Adding physical hosts Add additional Red Hat Virtualization hosts automatically, and move and remove hosts from datacenters as needed. Scale Red Hat Virtualization infrastructure Add Red Hat Virtualization hosts automatically, configure Red Hat Enterprise Linux hosts when appropriate, and move and remove hosts from data centers as needed. Manage Red Hat Virtualization networks Separate network traffic into multiple networks on one or more interfaces to improve the performance and security of Red Hat Virtualization. Manage Red Hat Virtualization storage Create and manage data and ISO storage domains. Deploy and manage virtual machines Operate virtual machines in the Red Hat Virtualization environment. Migrate virtual machines Migrate and control automatic migration of virtual machines. Manage virtual machine images Manage virtual machine snapshots and disk images. Automating virtual machine deployment Automate deployment of virtual machines by using templates and cloud-init. Back up and upgrade Red Hat Virtualization Back up, restore, and upgrade the software in a Red Hat Virtualization environment. Explore high-availability practices Explain procedures to improve the resilience and reliability of Red Hat Virtualization by removing single points of failure and implementing high-availability features. Perform comprehensive review Demonstrate skills learned in this course by installing and configuring Red Hat Virtualization; using the platform to create and manage virtual machines; and backing up and updating components of Red Hat Virtualization.

Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: - Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model - Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool - Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM - Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup - Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy - Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns - Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services - Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups - Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network - Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways - Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM - Describe additional considerations for deploying video endpoints in Cisco Unified CM - Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco© Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. Course Outline Exploring The Path To Collaboration Introducing Cisco Unified Communications Manager And Initial Parameters Xploring Endpoints And The Registration Process Exploring Codecs And Call Signaling Managing Users In Cisco Unified Communication Manager Describing A Basic Dial Plan Describing Class Of Service Enabling Endpoints And Features Describing The Cisco Isr As A Voice Gateway Exploring Cisco Unified Communication Manager Media Resources Reporting And Maintenance Exploring Additional Requirements For Video Endpoints Describing Cisco Unity Connection

Duration 3 Days 18 CPD hours This course is intended for This course is for information technology professionals, security professionals, network, system managers and administrators tasked with installing, configuring and maintaining Symantec Data Center Security: Server Advanced. Overview At the completion of the course, you will be able to: Describe the major components of Symantec Data Center Security: Server Advanced and how they communicate. Install the management server, console and agent. Define, manage and create assets, policies, events and configurations. Understand policy creation and editing in depth. course is an introduction to implementing and managing a Symantec Data Center Security: Server Advanced 6.0 deployment. Introduction Course Overview The Classroom Lab Environment Introduction to Security Risks and Risk Security Risks Security Risk Management Managing and Protecting Systems Corporate Security Policies and Security Assessments Host-Based Computer Security Issues SDCS:Server Advanced Overview SDCS: Server Advanced Component Overview Policy Types and Platforms Management Console Overview Agent User Interface Overview DEMO of Management Console Installation and Deployment Planning the Installation Deploying SDCS:SA for High Availability Scalability Installing the Management Server Installing the Management Console Installing a Windows Agent Installing a UNIX Agent LAB: Install Manager and Agents Configuring Assets Asset and Agent Overview Viewing Agents and Assets Managing Agents Managing Agents on Assets LAB: Create Asset Groups LAB: Examine Agent Interface Policy Overview Policies Defined Prevention Policy Overview Process Sets Resource Access Policy Options Detection Policy Overview IDS Capabilities Rules Collectors Policy Management Workspace User Interface on Agent Example Use Cases LAB: Paper Based Scenarios LAB: What type of security strategy should be used? Detailed Prevention Policies Policy Editor Policy Structure Global Policy Options Service Options Program Options Policy Processing Order Network Rules File Rules Registry Rules Process Sets Predefined Policies LAB: Deploy Strict policy LAB: Examine Functionality Advanced Prevention Profiling Applications Customizing Predefined Policies LAB: Modify Policy Previously Deployed LAB: Re-examine Functionality LAB: Preparing for Policy deployment LAB: Best Practice - Covering Basics LAB: Further Enhance Strict Policy LAB: Create Custom Process Set LAB :Secure an FTP Server LAB: Troubleshoot Policy/pset Assignment Using CLI Detection Policies Detection Policies Structure Collectors Rules Predefined Detection Policies Creating a Detection Policy Using the Template Policy LAB: Deploy Baseline Policy LAB: Create Custom Policy Event Management Events Defined Viewing Events Reports and Queries Overview Creating Queries and Reports Creating Alerts LAB: View Monitor Types and Search Events LAB: Create Real Time Monitor Agent Management and Troubleshooting Configurations Defined Creating and Editing Configurations Common Parameters Prevention Settings Detection Settings Analyzing Agent Log Files Diagnostic Policies Local Agent Tool ? sisipsconfig LAB: Create Custom Configurations LAB: Implement Bulk Logging LAB: Disable Prevention on Agent Using CLI LAB: Use Diagnostic Policy to Gather Logs LAB: Troubleshoot a Policy System Management Managing Users and Roles Server Security Viewing and Managing Server Settings Viewing and Managing Database Settings Viewing and Managing Tomcat Settings LAB: Create a New User LAB: View System Settings

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project leaders, scrum masters, coaches, product owners, and team members who intend on taking the PMI-ACP© exam. Overview Upon successful completion of this course, you will know: ? Agile principles and practices that will enhance team productivity and improve customer satisfaction ? How to create transparent communication among stakeholders ? How to manage project's scope, schedule and budget in an Agile environment ? How to maximize business value and deliver most value early in the project ? How to build high-performing team ? How to plan at multiple levels and manage stakeholders' expectations ? How to detect, track and resolve risks in an Agile project This course provides participants with a solid foundation of the PMI-ACP© exam. Participants will be introduced to PMI Agile concepts and practices. Introduction to the PMI-ACP© Course and ExamAgile Principles and Mindset Agile project Management Framework: ? What is Agility ? Agile Manifesto ? Agile Principles ? Agile Methodologies: Scrum, Kanban, Extreme programming (XP), Lean ? Agile leadership ? Agile process overview Value-Driven Delivery What is Value-driven delivery, how to deliver value early and minimize waste Assessing Value - Return on Investment (ROI), net present value (NPV), Internal rate of return (IRR), earned value management, managing risk Value Based prioritization ? Customer-Valued prioritization, prioritization schemes (Kano analysis, MoSCoW, relative prioritization / ranking Delivering incrementally ? Minimal Viable Product (MVP), Minimal marketable Feature (MMF), Work In progress (WIP), WIP Limits, Bottlenecks, Cumulative Flow Diagram (CFD) Contracting in Agile projects Verification and validation Stakeholder Engagement Identifying project stakeholders Managing stakeholder engagement Establishing a shared vision ? Agile chartering, Definition of 'Done' (DoD), Agile modelling, wireframes, personas Communication Management ? face to face communication, two-way communication, knowledge sharing, information radiators, social media Working collaboratively ? workshops, brainstorming, collaboration games Interpersonal skills for Agile success ? emotional intelligence, active listening, facilitation, negotiation, conflict resolution, participatory decision making Team Performance Agile team roles High-performing Agile teams ? stages of team development Adaptive leadership Creating collaborative team spaces ? co-located teams, osmotic communication, distributed teams Tracking team performance in Agile teams ? burn charts, velocity Adaptive Planning Defining adaptive planning Principles of Agile planning Tools for sizing and estimating Releases and Iterations planning Problem Detection ?nd Resolution How problems impact a project Detecting problems ? lead time and cycle time, defects, variance analysis, trend analysis, control limits Managing projects threats and issues ? risk-adjusted backlog, risk severity, risk burndown graphs Solving problems Continuous Improvement Multiple levels of improvement ? processes, product, people Implementing continuous process improvement ? process tailoring, systems thinking, process analysis, value stream mapping, project pre-mortems Working towards continuous product improvement ? product feedback loops and learning cycle Leading continuous people improvement ? retrospectives, team self-assessments PMI-ACP© Exam Preparation PMI-ACP© Exam Particulars Overview PMI-ACP© Exam Particulars PMI-ACP© Candidate Requirements PMI-ACP© Candidate Fees PMI-ACP© Exam Application Process

Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, human resource personnel, and team leaders who are seeking to inspire employees and optimize their performance. Overview In this course, you will identify strategies for motivating employees and developing them through the application of basic performance-management techniques. You will: Commit to employee motivation. Motivate employees. Develop self-motivated employees. Establish a foundation for performance management. Optimize employee performance using performance-management strategies. Create employee performance and development plans. Motivation has a profound effect on employees' productivity and performance. An organization improves its likelihood of success by maintaining a motivated work force. As a leader within your organization, you share in the responsibility of motivating your employees.You also want to be able to lead the individuals on your team effectively by conducting ongoing performance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You want to develop talent within your team by employing effective performance-management strategies on the job. This course will help you cultivate the skills necessary to motivate your employees and give you essential performance-management skills. Committing to Employee Motivation Topic A: Recognize the Importance of Motivation Topic B: Assess Employee Motivation Levels Motivating Employees Topic A: Communicate Effectively Topic B: Clarify Expectations Topic C: Establish Meaningful Professional Goals Topic D: Provide Effective Feedback Topic E: Choose Rewards or Recognition Developing Self-Motivation in Employees Topic A: Encourage Self-Motivation Topic B: Create a Sense of Employee Ownership Topic C: Provide Development Opportunities through Mentoring Topic D: Build a Sense of Accomplishment Topic E: Encourage Enthusiasm Establishing a Foundation for Performance Management Topic A: Identify Performance Management Elements Topic B: Elicit Engagement Topic C: Onboard New Employees Topic D: Develop Talent Optimizing Employee Performance Topic A: Assess Available Talent Via Interviews Topic B: Determine Individual Performance Goals Topic C: Discuss Performance Appraisals Creating Performance and Development Plans Topic A: Initiate a Performance Plan Topic B: Create an Improvement Plan for Performance Problems Topic C: Create a Development Plan for Career Growth

Duration 2 Days 12 CPD hours This course is intended for Students should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful but isn't necessary. Overview After completing this course, students will be able to: Describe the core capabilities of Dynamics 365 finance and operations apps Describe the capabilities and functionality of Dynamics 365 Finance Describe the capabilities and functionality of Dynamics 365 Supply Chain Management Describe the capabilities and functionality of Dynamics 365 Commerce Describe the capabilities and functionality of Dynamics 365 Human Resources Describe the capabilities and functionality of Dynamics 365 Project Operations (ERP) This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs. Module 1: Explore the core capabilities of Dynamics 365 finance and operations apps Get introduced to the finance and operations apps Create reports and integrate finance and operations apps Module 2: Learn the fundamentals of Dynamics 365 Finance Explore Dynamics 365 Finance core capabilities Explore general ledger Explore accounts payable and accounts receivable Explore expense management, fixed asset management, and budgeting Module 3: Learn the fundamentals of Dynamics 365 Supply Chain Management Identify general capabilities of Dynamics 365 Supply Chain Management Explore warehouse and inventory capabilities Explore manufacturing strategies in Dynamics 365 Supply Chain Management Module 4: Learn the fundamentals of Dynamics 365 Commerce Explore Dynamics 365 Commerce capabilities Explore Microsoft Dynamics 365 B2B e-commerce, Store Commerce and Clienteling Module 5: Learn the fundamentals of Dynamics 365 Human Resources Explore Dynamics 365 Human Resources core capabilities Explore personnel management capabilities in Dynamics 365 Human Resources Module 6: Learn the fundamentals of Dynamics 365 Project Operations Identify project life cycle management capabilities in Dynamics 365 Project Operations Explore the project planning and execution capabilities of 365 Project Operations

Duration 2 Days 12 CPD hours This course is intended for Networking and security professionals involved in the design, implementation, and administration of a network infrastructure using FortiGate appliances. Overview Analyze a FortiGate's route table. Route packets using policy-based and static routes for multi-path and load balanced deployments. Configure SD-WAN to load balance traffic between multiple WAN links effectively. Inspect traffic transparently, forwarding as a Layer 2 device. Divide FortiGate into two or more virtual devices, each operating as an independent FortiGate, by configuring virtual domains (VDOMs). Establish an IPsec VPN tunnel between two FortiGate appliances. Compare policy-based to route-based IPsec VPN. Implement a meshed or partially redundant VPN. Diagnose failed IKE exchanges. Offer Fortinet Single Sign On (FSSO) access to network services, integrated with Microsoft Active Directory. Deploy FortiGate devices as an HA cluster for fault tolerance and high performance. Deploy implicit and explicit proxy with firewall policies, authentication, and caching. Diagnose and correct common problems. In this two-day course, you will learn how to use advanced FortiGate networking and security. Course Outline Module 1. Routing Module 2. Software-Defined WAN (SD-WAN) Module 3. Layer 2 Switching Module 4. Virtual Domains Module 5. Site-to-Site IPsec VPN Module 6. Fortinet Single Sign-On (FSSO) Module 7. High Availability (HA) Module 8. Web Proxy Module 9. Diagnostics

Duration 4 Days 24 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers DR and BCP Engineers Information Systems Owners IS Control Assessors System Managers Government Employees Overview Upon completion, Certified Disaster Recovery Engineer students will be able to establish industry acceptable DR & BCP standards with current best practices and policies. Students will also be prepared to competently take the C)DRE exam. A Certified Disaster Recovery Engineer, C)DRE, is the superhero of an information System! When a business is hit by a natural disaster, cybercrime or any other disruptive tragedy, how should the organization react? What if the network infrastructure is taken down? Will the business be able to continue operations? How much will it cost if the business is down during repairs? The answer is found in theÿ Certified Disaster Recovery Engineer certification course. Disaster recovery and business continuity planning is the process of having a professional work with a business to prepare processes, policies, and procedures to follow in the event of a disruption. The C)DRE prepares students to plan and present the latest methodologies and best practices for real-world system recovery. Course Outline Welcome to Disaster Recovery Training Business Impact Analysis Risk Analysis Design & Development Phase (BCP Strategies) IT Recovery Strategies Implementation Phase Testing and Exercise Maintenance and Updating Pandemics Case Studies and Templates

Duration 5 Days 30 CPD hours This course is intended for This advanced course is for individuals who are experienced AIX system administrators with TCP/IP networking and AIX Logical Volume Manager (LVM) experience, who are responsible for the planning and installation of a PowerHA SystemMirror 7.1 and later cluster on an IBM power systems server running AIX 6.1 or later. The lab exercises are conducted on an AIX 7.1 TL2-level system. Overview Explain what high availability is Outline the capabilities of PowerHA SystemMirror Design and plan a highly available cluster Install and configure PowerHA SystemMirror in the following modes of operation: Single resource group on a primary node with standby node Two resource groups in a mutual takeover configuration Implement the trusted execution feature of AIX 6.1 Configure resource group startup, fallover, and fallback policies Perform system administration tasks for PowerHA Perform customization for PowerHA Perform problem determination and recovery This course is designed to prepare you to perform administration on a highly available cluster using PowerHA SystemMirror for AIX. It introduces concepts; design and planning considerations; installation and configuration; customization; and maintenance. Day 1 Introduction to PowerHA SystemMirror Planning and configuring network and storage Day 2 Configuring applications for PowerHA SystemMirror Configuring a PowerHA SystemMirror cluster Day 3 Cluster validation and testing PowerHA SystemMirror administration Day 4 PowerHA SystemMirror event processing Basic Troubleshooting Day 5 PowerHA SystemMirror installation