567 Courses in Cardiff delivered Live Online

Level 2 Nutrition and Health Course - RSPH This nutrition course is useful for those who wish to gain or enhance their nutrition and health knowledge. Objectives of this nutrition course are: The course will enable participants to: • Understand healthy eating guidelines and how these differ from the average UK diet • Identify factors that influence food choice • Know how to source nutrition information from reliable sources • Identify the main diseases in the UK that are linked to food intake and state how food/drink choices, preparation and cooking methods can impact on a person’s health • Describe how food allergies and food intolerances can affect individual wellbeing • State how food/menu labelling helps the consumer identify healthy options as part of a healthy diet The course is suitable for those working in catering, care, leisure, public health and fitness sectors. Also suitable for beauty therapists, childminders, nannies or anyone interested in nutrition for personal reasons. Taught by our BSc Hons Nutrition and Dietetics trainer. This Level 2 Nutrition course takes place online, via a video conferencing webinar platform. Our highly experienced nutrition trainer, will take you through the course content. You will take part in some course activities and a mock (practice) exam. You will have 30 min lunch break and a short comfort break mid afternoon. The special offer only applies to candidates who attend online training. Attend a one day training course (online) and sit your exam at our office in London, close to Clapham Junction station. Exams are usually scheduled for Saturday or Sunday early morning. All course material will be emailed to you to print or, for a small additional fee, the materials can be posted to you. Contact us to book training. We also provide this training course at business locations.

Course Overview The Advanced Pet First Aid course equips learners with essential knowledge to effectively respond to a wide range of pet health emergencies. Covering critical topics such as CPR, shock management, bandaging, and treating poisoning, this course ensures participants are prepared to act swiftly and correctly in emergency situations. Learners will gain the confidence to handle common crises such as bleeding, fractures, seizures, and heatstroke, enhancing their ability to protect the wellbeing of pets. Whether for personal preparedness or professional development, this course offers invaluable insights that can make a significant difference in urgent situations. Upon completion, learners will have the skills and understanding necessary to manage first aid scenarios efficiently, safeguarding animal welfare and supporting recovery before veterinary care is available. Course Description This comprehensive Advanced Pet First Aid course delves into a wide range of emergency scenarios, providing detailed guidance on recognising and responding to critical pet health issues. Topics include dealing with collapse and unconsciousness, administering cardiopulmonary resuscitation (CPR), managing shock and bleeding, applying bandages, and addressing fractures. Learners will also explore the correct actions for seizures, choking, burns, poisoning, and other common emergencies. Through clear explanations, real-world case studies, and practical advice, the course builds a robust foundation for confident emergency response. Participants will also be guided on how to manage a first aid situation calmly and effectively and how to assemble and maintain a complete pet first aid kit. Designed to enhance both personal capability and professional credibility, this course empowers learners with vital skills to support pets during critical times and reinforces a strong commitment to animal welfare. Course Modules Module 01: Introduction Module 02: Collapse & Unconsciousness Module 03: Cardiopulmonary Resuscitation Module 04: Shock Module 05: Bleeding Module 06: Bandaging Module 07: Fractures Module 08: Seizures Module 09: Choking & Drowning Module 10: Heat Stroke & Hypothermia Module 11: Burns & Scalds Module 12: Poisoning Module 13: Bites & Stings Module 14: Common Emergencies Module 15: Managing a First Aid Scenario Module 16: Pet First Aid Kit (See full curriculum) Who is this course for? Individuals seeking to improve their ability to respond to pet emergencies. Professionals aiming to enhance their skills in animal care and safety roles. Beginners with an interest in animal health, veterinary services, or pet ownership. Pet owners wishing to better support their pets' wellbeing during critical situations. Animal shelter volunteers and rescue workers committed to effective emergency response. Career Path Veterinary Assistant Animal Care Worker Pet Groomer Dog Walker or Pet Sitter Animal Shelter Support Staff Pet Boarding and Daycare Operator Animal Welfare Officer Rescue Centre Assistant

Course Overview Autism Training is designed to provide a comprehensive understanding of Autism Spectrum Disorder (ASD), equipping learners with the knowledge to support individuals across various settings. This course explores the complexities of autism, including learning difficulties, diagnosis procedures, and cognitive approaches. It highlights best practices for engaging and communicating with autistic individuals, promoting inclusivity and empathy. By completing this course, learners will develop a deeper appreciation of the challenges faced by those on the spectrum and gain strategies to foster supportive environments. Whether you work in education, healthcare, social care, or are simply passionate about autism awareness, this training will enhance your professional competence and personal insight. Learners will emerge with a strong foundation in autism awareness, improved communication skills, and the ability to contribute meaningfully to autism-friendly practices. The course ultimately supports both career advancement and personal growth in areas where understanding autism is essential. Course Description This Autism Training course delves into key aspects of Autism Spectrum Disorder, beginning with an overview of its characteristics and associated learning difficulties. Learners will examine the diagnostic process and explore various cognitive approaches that can enhance interaction with autistic individuals. The course also addresses effective strategies for supporting those on the spectrum, alongside important considerations such as sensory needs and behavioural patterns. Engagement in autism awareness initiatives is also encouraged, fostering a broader societal understanding. Throughout the course, learners will engage with informative content designed to build theoretical knowledge and develop essential support skills. The structured modules are crafted to ensure a well-rounded learning experience, catering to different professional and personal objectives. Upon completion, learners will be equipped to apply their understanding across educational, healthcare, and community contexts, making valuable contributions to environments that prioritise inclusion, accessibility, and respect for neurodiversity. Course Modules Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness (See full curriculum) Who is this course for? Individuals seeking to improve their understanding of autism and support strategies. Professionals aiming to enhance their skills in education, healthcare, or social care. Beginners with an interest in autism awareness and neurodiversity. Volunteers and community workers looking to foster inclusive practices. Family members and caregivers wishing to better support autistic individuals. Career Path Special Educational Needs (SEN) Support Assistant Autism Support Worker Education and Healthcare Specialist Social Care Assistant Community Outreach Worker Inclusion and Diversity Officer Mental Health and Wellbeing Advisor

Course Overview The Diploma in Childcare is designed to provide learners with a comprehensive understanding of child development, care practices, health, and safety standards essential for working with young children. This course offers valuable insights into early years education, child protection principles, and the importance of creativity and play in a child's growth. Learners will gain the knowledge required to foster positive environments that support children’s emotional, social, and physical development. Through structured learning, participants will enhance their ability to identify individual needs, promote healthy living, and safeguard children effectively. By the end of the course, learners will be well-prepared to pursue further qualifications or begin a rewarding journey within the childcare sector, equipped with essential theoretical and developmental foundations. This qualification is ideal for anyone passionate about contributing to the wellbeing and development of young children in a variety of educational or care settings. Course Description The Diploma in Childcare delves deeper into the core areas crucial for nurturing and supporting young children. Learners will explore developmental milestones, caregiving routines, nutritional guidelines, safeguarding policies, and inclusive education for children with special needs. The course promotes a strong understanding of both health and safety legislation and the vital role of creativity and play in early childhood learning. Structured to encourage a thorough and engaging learning experience, it combines key theoretical frameworks with current industry practices. Participants will develop a comprehensive skill set, including the ability to plan age-appropriate activities, recognise signs of developmental concerns, and support a diverse range of learning styles. By completing this course, learners will build a solid academic foundation, supporting career progression in childcare or early years education, and offering transferable skills relevant to a wide variety of child-focused roles within educational, healthcare, and community sectors. Course Modules Module 01: Understanding Child Development Module 02: Care for Children Module 03: Healthy Food, Healthy Living Module 04: Keeping Children Healthy and Safe Module 05: Child Protection Module 06: Play, Imagination and Creativity Module 07: Early Years Provision Module 08: Children with Special Needs Module 09: Keeping Children Healthy & Safe (See full curriculum) Who is this course for? Individuals seeking to pursue a career in childcare or early years education. Professionals aiming to expand their expertise in child development and welfare. Beginners with an interest in supporting children’s growth and wellbeing. Parents, guardians, or caregivers wishing to deepen their understanding of child development. Career Path Early Years Practitioner Nursery Assistant Childcare Support Worker Learning Support Assistant Playgroup Leader Child Welfare Officer Special Educational Needs (SEN) Assistant Family Support Worker

Course Overview The Mental Health Awareness Diploma offers a comprehensive exploration into the complexities of mental health, equipping learners with essential knowledge to better understand mental health issues across various stages of life. This course highlights common mental illnesses, treatments, and the societal perspectives surrounding mental health. Learners will gain a deeper appreciation of the importance of early intervention, support strategies, and the role of mental health legislation. Through studying a broad range of topics, participants will develop a heightened awareness of the challenges faced by individuals experiencing mental health conditions. By the end of the programme, learners will have a well-rounded understanding that can be applied across personal, educational, or professional settings. This course is ideal for anyone looking to foster a supportive environment within communities or workplaces, promoting wellbeing and inclusivity. Upon successful completion, learners will possess a foundation that encourages compassionate engagement with mental health issues. Course Description The Mental Health Awareness Diploma delves into key areas such as psychiatric and genetic disorders, stress, anxiety, schizophrenia, personality and mood disorders, as well as eating and sleeping disorders. The course also addresses sensitive topics like self-harm and suicide, while highlighting therapeutic interventions and medication options. Learners will explore how social attitudes, legislation, and workplace environments influence mental health care and stigma. The structured modules ensure an accessible and supportive learning journey, promoting critical thinking and empathetic understanding. Students will enhance their awareness of early signs, risk factors, and appropriate responses to mental health issues. Designed to strengthen both personal insight and professional capability, this course provides a valuable framework for contributing positively within educational, healthcare, or corporate settings. The Mental Health Awareness Diploma stands as an informative and enriching pathway for those committed to promoting mental wellness and inclusivity in their communities and professions. Course Modules Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric and Genetic Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating and Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health In The Workplace (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of mental health and wellbeing. Professionals aiming to improve mental health awareness within their organisations or roles. Beginners with an interest in psychology, counselling, or community care. Anyone committed to promoting inclusivity and supporting mental health initiatives. Career Path Mental Health Support Worker Counselling Assistant Human Resources and Wellbeing Officer Social Care Worker Educational Support Assistant Community Outreach Coordinator Youth Worker specialising in Mental Health Mental Health Advocate

Clinical Observations Skills Course Overview The "Clinical Observation Skills" course is designed to equip learners with the essential skills required for observing and understanding clinical practices in various healthcare settings. This course provides comprehensive insights into the role of clinical observation, focusing on key areas such as legal standards, ethical practice, patient condition monitoring, clinical management, and more. Upon completion, learners will develop a strong foundation in the critical thinking and observation techniques necessary for improving patient care. The course also enhances knowledge of hygiene standards and medical dispensary operations. Learners will be empowered to contribute effectively to healthcare environments, improving both their observational skills and their understanding of clinical processes. Course Description This course delves into the core aspects of clinical observation, offering an in-depth exploration of the various fields within healthcare. Learners will study a broad range of topics, starting with the basics of clinical observation and moving on to legal and professional ethics. Key areas of focus include monitoring a patient's condition, understanding clinical management systems, and observing technical medical methods and dispensaries. In addition, the course addresses important aspects such as health, safety, and hygiene in clinical environments. The learning experience is structured to develop the knowledge needed to contribute confidently to healthcare teams and settings. The skills acquired from this course will prepare learners to assess and understand clinical processes, contributing to a deeper level of patient care and supporting professional development in healthcare roles. Clinical Observations Skills Curriculum Module 01: Introduction to Clinical Observation and Clinical Carer Module 02: Legal Standards and Professional Aspects of Ethical Practice Module 03: Patient’s Condition Observation Module 04: Clinical Management Observation Module 05: Technical Clinical Method Observation Module 06: Medicine and Dispensaries Observation Module 07: Health Safety and Hygiene (See full curriculum) Who is this course for? Individuals seeking to understand clinical observation techniques. Professionals aiming to develop skills in clinical settings. Beginners with an interest in healthcare and medical practices. Anyone looking to improve their knowledge of health, safety, and hygiene standards in clinical environments. Career Path Clinical Observation Specialist Healthcare Assistant Medical Administrator Patient Care Coordinator Clinical Support Worker Medical Office Assistant

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!

This 2 hour digital training session is CPD accredited. It utilises lived experience and a filmed version of our acclaimed theatre production MOCKINGBIRD HIGH - a compelling and lyrical account of the devastating impact of domestic abuse on two teenage children and their mother. Plus interactive activities, group discussion to explore the relevance to your work practice and a support pdf.

Course Overview: The "Floristry and Principles of Design Level 4" course offers an in-depth exploration of the art of floristry and design principles. Aimed at learners seeking to deepen their understanding of floral arrangements and design techniques, this course covers everything from the fundamental design principles to advanced floristry techniques. By combining theoretical knowledge with design principles, students will gain a comprehensive understanding of floral composition, colour theory, and the essential skills required to create stunning floral displays. Learners will complete the course with a stronger foundation in floristry, equipped to apply their skills to a variety of professional settings. Course Description: This course delves into the core aspects of floristry and design principles, providing a structured learning path that covers a range of essential topics. Learners will explore the history of floristry, the principles of design, and the use of colour, texture, and form in creating floral arrangements. The course is designed to develop an appreciation for both traditional and contemporary floristry, highlighting design techniques that enhance visual appeal. Learners will also gain a deep understanding of flower care, sustainability in floristry, and how to adapt designs to different events or settings. This comprehensive course equips learners with the knowledge and expertise to succeed in the floristry industry, whether in a creative or managerial role. Course Modules: Module 01: Introduction to Floristry Module 02: Principles of Design in Floristry Module 03: Colour Theory and Floral Compositions Module 04: Flower Care and Maintenance Module 05: Event and Seasonal Floristry Module 06: Advanced Floral Design Techniques Module 07: Sustainable Practices in Floristry Module 08: Floral Design for Different Settings (See full curriculum) Who is this course for? Individuals seeking to specialise in floristry and floral design. Professionals aiming to advance their career in event management or creative industries. Beginners with an interest in the art of floristry and floral design. Aspiring florists looking to establish a career in the floral industry. Career Path Florist Floral Designer Event Coordinator Wedding Planner Retail Florist Floral Business Owner Event Designer